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TP-Link HC220, User Manual

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86

Chapter 13

 

Manage Your APAP

13. 8.  System Log

System Log can help you know what happened to your AP, facilitating you to locate the 
malfunctions. For example when your AP does not work properly, you may need to save 
the system log and send it to the technical support for troubleshooting.

1. 

Visit

 

http://tplinkwifi.net

, and log in with the password you set for the AP. 

2. 

Go to 

Advanced 

> 

System Tools

 > 

System Log 

page.

 

¾

To view the system logs:

You can view specific system logs by selecting the log type and level. 
Click 

Refresh

 to refresh the log list.

 

¾

To save the system logs:

You can save the system logs to your local computer or a remote server.
Click 

Save Log

 to save the logs in a txt file to your computer.

Click 

Log Settings 

to set the storage path of logs.

Summary of Contents for HC220

Page 1: ...1910020931 REV1 0 0 User Guide Whole Home Mesh Wi Fi AP ...

Page 2: ...12 4 3 Set Up the AP as an Access Point 14 4 4 Set Up an IPv6 Internet Connection 16 Chapter 5 Create Mesh Wi Fi System 17 Chapter 6 Multi SSID 21 Chapter 7 TP Link Cloud Service 23 7 1 Register a TP Link ID 24 7 2 Change Your TP Link ID Information 24 7 3 Manage the User TP Link IDs 25 7 3 1 Add TP Link ID to Manage the AP 26 7 3 2 Remove TP Link ID s from Managing the AP 26 7 4 Manage the AP via...

Page 3: ...gs 56 12 1 Change LAN Settings 57 12 1 1 Change the LAN IP Address 57 12 1 2 Use the AP as a DHCP Server 57 12 1 3 Reserve LAN IP Addresses 58 12 2 Configure IPv6 LAN Settings 59 12 2 1 Configure the RADVD Address Type 59 12 2 2 Configure the DHCPv6 Server Address Type 60 12 3 Set Up a Dynamic DNS Service Account 61 12 4 Create Static Routes 62 12 5 Activate RIP 65 12 6 Set Up the IPv6 Tunnel 66 1...

Page 4: ... 80 13 6 Reboot the AP 81 13 7 Administration Management 82 13 7 1 Change the Login Password 82 13 7 2 Local Management 83 13 7 3 Remote Management 83 13 7 4 ICMP Ping 85 13 7 5 Session ID 85 13 8 System Log 86 13 9 CWMP Settings 87 13 10 SNMP Settings 88 13 11 Monitor the Internet Traffic Statistics 90 FAQ 91 ...

Page 5: ...uttons and so on The menu structures to show the path to load the corresponding page For example Advanced Wireless Wireless Settings means the Wireless Settings page is under the Wireless menu that is located in the Advanced tab Note Ignoring this type of note might result in a malfunction or damage to the device Tips Indicates important information that helps you make better use of your device Sy...

Page 6: ...Chapter 1 Get to Know About Your Device This chapter introduces what your device can do and shows its appearance It contains the following sections Product Overview Appearance ...

Page 7: ...r port and a RESET button WPS button Status LED Power slot Reset Button LAN Ports WAN LAN Port You can check the device s working status by following the LED Explanation table LED Explanation Status Indication Flashing yellow The device is starting up or resetting Yellow The connection quality between the main AP and agent is normal Flashing blue The device is ready for setup Fast flashing blue Th...

Page 8: ...he device to a power socket via the provided power adapter WAN LAN port For connecting the device to a a wired router access point mode b a DSL Cable modem the Ethernet outlet or other internet devices router mode c your PC or other Ethernet network devices LAN1 LAN2 ports For connecting your PC or other Ethernet network devices RESET button Press and hold the button for at least 5 seconds to rese...

Page 9: ...Chapter 2 Connect the Device This chapter contains the following sections Position the Device Connect Your Device ...

Page 10: ...s The device can be placed on a shelf or desktop Generally the device is placed on a horizontal surface such as on a shelf or desktop The device also can be mounted on the wall as shown in the following image NOTE 4 67 mm D 9 85 mm d 4 5 mm H 3 mm 4 8 mm N PP Ʃ 0 n 10 n 4 5 40 1 8 3 Note The diameter of the screw should be between 4 67 mm and 9 85 mm and the center distance of two screws is 40 mm ...

Page 11: ... blue before continuing with the configuration 4 Connect your computer to the AP Method 1 Wired Turn off the Wi Fi on your computer and connect the computer to the LAN port of the AP using an Ethernet cable Ethernet cable POWER WAN LAN LAN1 LAN2 RESET LAN1 LAN2 Method 2 Wireless 1 Find the SSID Network Name and Wireless Password printed on the label at the bottom of the AP 2 Click the network icon...

Page 12: ...apter 2 Connect the Device OR Connections are available Wireless Network Connection TP Link_XXXX Connect automatically Connect Wi Fi Wi Fi TP Link_XXXX CHOOSE A NETWORK Other Settings Smart Device Computer ...

Page 13: ...Chapter 3 Log In to Your Device This chapter introduces how to log in to the web management page of the device ...

Page 14: ... in the address bar Create a strong login password for secure management and click Save Then enter the password again on the login window and click Log in to log in to your AP Note 1 If the dialog boxes shown in the images above do not appear it suggests that your IE Web browser has been set to a proxy You can go to Tools Internet Options Connections LAN Settings and clear the Using Proxy check bo...

Page 15: ...the necessary configuration options of ISP automates the setup process and verifies whether those settings have been successfully completed Furthermore you can also set up an IPv6 connection if your ISP provides IPv6 service It contains the following sections Use Quick Setup Wizard Manually Set Up Your Internet Connection Set Up the AP as an Access Point Set Up an IPv6 Internet Connection ...

Page 16: ...nts to create your mesh Wi Fi system 4 2 Manually Set Up Your Internet Connection In this part you can check your current internet connection settings You can also modify the settings according to the service information provided by your ISP Follow the steps below to check or modify your internet connection settings 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go t...

Page 17: ...e corresponding fields 3 If you choose PPPoE enter the Username and Password provided by your ISP PPPoE users usually have DSL cable modems 4 If you choose L2TP enter the Username and Password and select the DNS AddressModeprovidedbyyourISP Differentparametersareneededaccording to the DNS address mode you selected ...

Page 18: ...he settings Tips 1 You can check your internet connection by clicking Network Map on the left of the page 2 If you use Dynamic IP and PPPoE and you are provided with any other parameters that are not required on the page please go to Advanced Network Internet to complete the configuration 3 If you still cannot access the internet refer to the FAQ section for further instructions 4 3 Set Up the AP ...

Page 19: ...onnect the AP to your existing wired router via an Ethernet cable 4 Log in again to the web management page http tplinkwifi net and click Quick Setup 5 Configure your wireless settings and click Next 6 Confirm the information and click Save Now you can enjoy Wi Fi Tips Functions such as Parental Controls VPN Server and NAT Forwarding are not supported in the Access Point mode ...

Page 20: ...6 Tunnel 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced Network Internet 3 Select your WAN Interface Name Status should be Connected and click the Edit icon 4 Scroll down the page to enable IPv6 and configure the IPv6 parameters Addressing Type Consult your ISP for the addressing type DHCPv6 SLAAC or AUTO SLAAC is the most commonly used addressing type...

Page 21: ...Chapter 5 Create Mesh Wi Fi System This chapter describes how you can add the agents to create a mesh Wi Fi system to extend the wireless coverage ...

Page 22: ...nection 1 Place the agent close to the Main AP and power it on wait about two minutes until the status LED turns to flashing blue 2 Press the WPS button on the Main AP or the agent in your mesh Wi Fi system and within two minutes press the WPS button on your new agent Main AP 1 Agent 2 3 The status LED will flash blue fast for about two minutes during the synchronizing process Method 2 Wired Conne...

Page 23: ...cess 2 The agent automatically follows the Wi Fi settings of the Main AP 3 You can also synchronize the add on agent with the agent in your existing mesh Wi Fi system 4 You can log in to the Main AP if you want to manage your mesh network After the agent is successfully connected to the mesh network you can place the agent in appropriate places to extend the wireless signal coverage The specific l...

Page 24: ...sh router in the middle of your agents You can use the agent LED status to help you to determine where to place them Tips After the placement if the LED status of agent is flashing red please move it closer to the Main AP or the other agent you can go to Network Map to check the Main AP and the agent s connection status ...

Page 25: ... access for your visitors without disclosing your main network When you have guests in your house apartment or workplace you can create a multi SSID wireless network for them In addition you can customize the network settings to ensure your network security and privacy ...

Page 26: ... three multi SSID wireless networks at most 2 Enter a new Network Name SSID or use the default name this field is case sensitive Don t select Hide SSID unless you want your guests to manually input the SSID for Wi Fi access 3 Select the Security option for the multi SSID wireless network WPA WPA2 WPA3 Personal Recommended is recommended and you can set a password for the network 4 Click Save to ma...

Page 27: ...Cloud will notify you when an important firmware upgrade is available Surely you can also manage multiple TP Link Cloud devices with a single TP Link ID This chapter introduces how to register a new TP Link ID bind or unbind TP Link IDs to manage your AP and the Aginet app with which you can manage your home network no matter where you may find yourself It contains the following sections Register ...

Page 28: ...e the User TP Link IDs Once you have registered a TP Link ID on the web management page you can only register another TP Link ID via the Aginet APP Please refer to Manage the AP via the TP Link Aginet App to install the app If you want to unbind the admin TP Link ID from your AP please go to Basic TP Link Cloud an click Unbind in the Device Information section 7 2 Change Your TP Link ID Informatio...

Page 29: ...assword 2 Enter the current password then a new password twice And click Save 7 3 Manage the User TP Link IDs The TP Link ID used to log in to the AP for the first time will be automatically bound as the Admin account An admin account can add or remove other TP Link IDs to or from ...

Page 30: ...oud and focus on the Bound Accounts section 3 Click enter another TP Link ID as needed and click SAVE Note If you need another TP Link ID please register a new one via the Aginet app Refer to Manage the AP via the TP Link Aginet App to install the app and register a new TP Link ID 4 The new TP Link ID will be displayed in the Bound Accounts table as a User 7 3 2 Remove TP Link ID s from Managing t...

Page 31: ... log in with your TP Link ID Note If you don t have a TP Link ID create one first 3 Connect your device to the AP s wireless network 4 Go back to the Aginet app select the model of your AP and log in with the password you set for the AP 5 Manage your AP as needed Note If you need to remotely access your AP from your smart devices you need to Log in with your TP Link ID If you don t have one refer ...

Page 32: ...Chapter 8 Parental Controls This function allows you to block inappropriate explicit and malicious websites and control access to specified websites at specified time ...

Page 33: ...from 18 00 6 PM to 22 00 10 PM on the weekdays and not other time 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Basic or Advanced Parental Controls and enable Parental Controls 3 Click Add and then click View Existing Devices to select the connected device s to be controlled Or input the Device Name and MAC Address manually 4 Click the icon to set the Effectiv...

Page 34: ...ction policy Tips With Blacklist selected the controlled devices cannot access any websites containing the specified keywords during the Effective Time period With Whitelist selected the controlled devices can only access websites containing the specified keywords during the Effective Time period 7 Click Add a New Keyword and enter www tp link com and Wikipedia org as the keywords and click Save ...

Page 35: ...llow access only to its related websites If you wish to block all internet browsing access do not add any keyword to the Whitelist For Blacklist Specify a web address e g wikipedia org a web address keyword e g wikipedia or a domain suffix e g edu or org to block access only to the websites containing that keyword or suffix Now you can control your children s internet access as needed Done ...

Page 36: ...g network security functions You can block or allow specific client devices to access your wireless network using MAC Filtering or using Access Control for wired and wireless networks or you can prevent ARP spoofing and ARP attacks by using IP MAC Binding Firewall DoS Protection Service Filtering Access Control IP MAC Binding ...

Page 37: ...anced Security Firewall DoS Protection Note DoS Protection and Traffic Statistics must be enabled at the same time you can go to Advanced System Tools Traffic Statistics to enable traffic statistics function 3 Enable DoS Protection 4 Set the pretection level Low Middle or High for ICMP Flood Attack Filtering UDP Flood Attack Filtering and TCP Flood Attack Filtering ICMP Flood Attack Filtering Enab...

Page 38: ... will be displayed in the Blocked DoS Host List 9 2 Service Filtering With Service Filtering you can prevent certain users from accessing the specified service and even block internet access completely 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced Security Service Filtering 3 Enable Service Filtering 4 Click Add ...

Page 39: ...gs effective Note If you want to disable an entry click the icon 9 3 Access Control Access Control is used to block or allow specific client devices to access your network via wired or wireless based on a list of blocked devices Blacklist or a list of allowed devices Whitelist Block or allow specific client devices to access my network via wired or wireless 1 Visit http tplinkwifi net and log in w...

Page 40: ...Save 2 Select the device s to be blocked in the Online Devices table or click the Add under the Devices in Blacklist and enter the Device Name and MAC Address manually 3 Click Block above the Online Devices table The selected deviceswillbeaddedtoDevicesinBlacklistautomatically To allow specific device s 1 Select Whitelist and click Save 2 Click Add in the Devices in Whitelist section ...

Page 41: ...AC Binding IP MAC Binding namely ARP Address Resolution Protocol Binding is used to bind a network device s IP address to its MAC address This will prevent ARP spoofing and other ARP attacks by denying network access to a device with a matching IP address in the Binding list but an unrecognized MAC address Prevent ARP spoofing and ARP attacks 1 Visit http tplinkwifi net and log in with the passwor...

Page 42: ...e s to be bound in the ARP List 2 Click Bind to add to the Binding List To bind the unconnected device 1 Click Add 2 Enter the MAC address and IP address that you want to bind 3 Select the Enable This Entry check box to enable the entry and click OK Enjoy the internet without worrying about ARP spoofing and ARP attacks Done ...

Page 43: ...re to remove the isolation of NAT and allow external internet hosts to initiatively communicate with the devices in the local network thus enabling some special features TP Link router includes four forwarding rules If two or more rules are set the priority of implementation from high to low is Virtual Servers Port Triggering UPnP and DMZ This chapter contains the following sections Translate Addr...

Page 44: ...to Point sessions to be tunneled through an IP network and passed through the AP IPSec Pass through If enabled it allows IPSec Internet Protocol Security to be tunneled through an IP network and passed through the AP IPSec uses cryptographic security services to ensure private and secure communications over IP networks FTP ALG If enabled it allows FTP File Transfer Protocol clients and servers to ...

Page 45: ...e port Port 80 is used in HTTP service port 21 in FTP service port 25 in SMTP service and port 110 in POP3 service Please verify the service port number before configuration Share my personal website I ve built in a local network with my friends through the internet For example the personal website has been built on my home PC 192 168 0 100 I hope that my friends can visit my website The PC is con...

Page 46: ...not be overlapped Internet users can enter http WAN IP in this example http 218 18 232 154 to visit your personal website Tips 1 For a WAN IP that is assigned dynamically by ISP it is recommended to apply and register a domain name for the WAN by DDNS go to Set Up a Dynamic DNS Service Account for more information Then you can use http domain name to visit the website 2 If you have changed the def...

Page 47: ...e take MSN Gaming Zone as an example 4 Click OK to make the settings effective Tips 1 You can add multiple port triggering rules according to your network needs 2 If the application you need is not listed in the Existing Applications list you can enter the parameters manually You should verify the external ports the application uses first and enter them into External Port field according to the fo...

Page 48: ... 2 Visit http tplinkwifi net and log in with the password you set for your AP 3 Go to Advanced NAT Forwarding DMZ and select the Enable check box to turn on DMZ 4 Enter the IP address 192 168 0 100 in the DMZ Host IP Address box 5 Click Save to make the settings effective The configuration is completed You ve set your PC as a DMZ host and now you can join a team to game with other players 10 5 Mak...

Page 49: ...me operating systems need to install the UPnP components For example when you connect your Xbox to the AP which has connected to the internet to play online games UPnP will send request to the AP to open the corresponding ports allowing the following data penetrating the NAT to transmit Therefore you can play Xbox online games without a hitch Main AP Xbox LAN WAN You can follow the steps to change...

Page 50: ...s more easily used and its speed is faster it s compatible with most operating systems and also supports mobile devices Its security is poor and your packets may be cracked easily and PPTP VPN connection may be prevented by some ISPs IPSec IPSecurity isasetofservicesandprotocolsdefinedbyIETF InternetEngineering Task Force to provide high security for IP packets and prevent attacks This chapter con...

Page 51: ... Before you enable VPN Server we recommend you configure Dynamic DNS Service recommended or assign a static IP address for AP s WAN port and synchronize your System Time with internet 2 The first time you configure the OpenVPN Server you may need to Generate a certificate before you enable the VPN Server 3 Select the Service Type communication protocol for OpenVPN Server UDP TCP 4 Enter a VPN Serv...

Page 52: ...Play or Apple App Store 2 After the installation copy the file exported from your AP to the OpenVPN client utility s config folder for example C Program Files OpenVPN config on Windows The path depends on where the OpenVPN client utility is installed 3 Run the OpenVPN client utility and connect it to OpenVPN Server Tips You can go to Advanced VPN VPN Connections to view the clients that are curren...

Page 53: ... server 4 Enter the Username and Password to authenticate clients to the PPTP VPN server 5 Click Save to make the settings effective Step 2 Configure PPTP VPN Connection on Your Remote Device The remote device can use the Windows built in PPTP software or a third party PPTP software to connect to PPTP Server Here we use the Windows built in PPTP software as an example 1 Go to Start Control Panel N...

Page 54: ...50 Chapter 11 VPN Server 4 Select Use my Internet connection VPN 5 Enter the internet IP address of the AP for example 218 18 1 73 in the Internet address field Click Next ...

Page 55: ...51 Chapter 11 VPN Server 6 Enter the User name and Password you have set for the PPTP VPN server on your AP and click Connect 7 The PPTP VPN connection is created and ready to use ...

Page 56: ...and remote routers support IPSec VPN feature Then follow the steps below to set up an IPSec VPN connection 1 The typical VPN topology is here Site A refers to local network and Site B refers to the remote network that is to be connected Record Site A and Site B s LAN and WAN IP addresses before you start configuration LAN 192 168 1 1 WAN 219 134 112 246 PC 1 Subnetmask 255 255 255 0 WAN 219 134 11...

Page 57: ...r Site B s WAN IP address 5 Configure Site A s LAN In the Tunnel access from local IP addresses column we take Subnet Address as an example Input the LAN IP range of Site A in the IP Address for VPN column and input Subnet Mask of Site A 6 Configure Site B s LAN In the Tunnel access from remote IP addresses column we take Subnet Address as an example Input the LAN IP range of Site B in the IP Addr...

Page 58: ...te B remote network Refer to step 2 configuration on Site A and make sure that Site A and Site B use the same pre shared keys and Perfect Forward Secrecy settings 4 Check the VPN connection You can ping site B LAN IP from your computer in site A to verify that the IPSec VPN connection is set up correctly Tips To check the VPN connection you can do the following 1 On the host in Site A press Window...

Page 59: ...has been offline for a while for example if Site A has been disconnected on Site B you need to click Disable and then click Enable after Site A back on line in order to re establish the IPSec tunnel 11 4 VPN Connections You can view the clients that are currently connected to the OpenVPN servers PPTP VPN servers and IPSec VPN hosted on the router on the VPN Connection page ...

Page 60: ...basic configuration of the network setting of the AP using the web management page It contains the following sections Change LAN Settings Configure IPv6 LAN Settings Set Up a Dynamic DNS Service Account Create Static Routes Activate RIP Set Up the IPv6 Tunnel Specify Wireless Settings Use WPS for Wireless Connection ...

Page 61: ...ew IP Address appropriate to your needs 4 Select the Subnet Mask from the drop down list The subnet mask together with the IP address identifies the local IP subnet 5 Keep IGMP Snooping enabled by default IGMP snooping is the process of listening to IGMP Internet Group Management Protocol network traffic The function prevents hosts on a local network from receiving traffic for a multicast group th...

Page 62: ... is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses Each of the device s interfaces can be configured as a DHCP relay If it is enabled the DHCP requests from local PCs will be forwarded to the DHCP server that runs on WAN side 2 You can also appoint IP addresses within a specified range to devices of the same type by usi...

Page 63: ... address 5 Specify the IP address which will be reserved by the AP 6 Keep the Enable This Entry check box selected and click OK to make the settings effective 12 2 Configure IPv6 LAN Settings Based on the IPv6 protocol the AP provides two ways to assign IPv6 LAN addresses Configure the RADVD Router Advertisement Daemon address type Configure the DHCPv6 Server address type 12 2 1 Configure the RADV...

Page 64: ...nformation about RDNSS and ULA Prefix contact our technical support 2 Keep Site Prefix Type as the default value Delegated If your ISP has provided a specific IPv6 site prefix select Static and enter the prefix 3 Keep WAN Connection as the default setting 4 Click Save to make the settings effective 12 2 2 Configure the DHCPv6 Server Address Type 1 Visit http tplinkwifi net and log in with the pass...

Page 65: ...s assign a dynamic IP address to the router and you can use this IP address to access your router remotely However the IP address can change any time and you don t know when it changes In this case you might need the DDNS Dynamic Domain Name Server feature on the router to allow you and your friends to access your router and local servers FTP HTTP etc using domain name in no need of checking and r...

Page 66: ...t to another will always follow the same path regardless of other considerations Normal internet usage does not require this setting to be configured Visit multiple networks and multiple servers at the same time For example in a small office my PC can surf the internet through Router A but I also want to visit my company s server Now I have a switch and Router B I connect the devices as shown in t...

Page 67: ...e routers use different LAN IP addresses on the same subnet Disable Router B s DHCP function 2 Visit http tplinkwifi net and log in with the password you set for Router A 3 Go to Advanced Network Static Routing Select your current WAN Interface and click Save 4 Click Add to add a new static routing entry Finish the settings according to the following explanations How can I do that ...

Page 68: ...destination network is a single IP so here enter 255 255 255 255 Gateway The IP address of the gateway device to which the data packets will be sent This IP address must be on the same subnet with the router s IP which sends out the data In the example the data packets will be sent to the LAN port of Router 2 and then to the Server so the default gateway should be 192 168 0 2 Interface Determined ...

Page 69: ...etwork RIP Settings Click the icon to modify the settings according to your needs Version Select the RIP protocol version AcceptRA Enable the router to accept Router Advertisement SendRA Enable the router to send Router Advertisement Rip Enable the RIP settings for IPv4 Ripng Enable the RIP settings for IPv6 RIPng is designed for the exchange of routing information through an IPv6 based network 3 ...

Page 70: ...ce If there are any 6to4 servers on your network you can use this mechanism to access IPv6 service If your ISP provides you with an IPv4 only connection but you want to visit IPv6 websites you can try to set up a 6to4 tunnel Set up the IPv6 tunnel though my ISP doesn t provide me with the tunnel service 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced Ne...

Page 71: ...eters provided by your ISP choose Auto or Manual More parameters are needed if you choose Manual 5 Click Save Note If there is no available WAN connection to choose make sure you have connected to the internet and the connection type is not Bridge Now you can visit the IPv6 websites with the 6rd tunnel Tips The way to set up DS Lite tunnel is similar to that of 6rd tunnel If you are provided with ...

Page 72: ...ng to the parameters provided by your ISP choose Auto or Manual More parameters are needed if you choose Manual 5 Click Save Note If there is no available WAN connection to choose make sure you have connected to the internet and the connection type is not Bridge Now you can visit the IPv6 websites with the Map T tunnel Note If your ISP provides more parameters for Forwarding Mapping Rules you can ...

Page 73: ...ireless 2 The wireless radio is enabled by default If you want to disable the wireless function of the AP just clear the Enable check box In this case all the wireless settings will be invalid To change the wireless network name SSID and wireless password 1 Go to Basic Wireless 2 Enter a new SSID 32 characters at most in the Network Name SSID field and a new password in the Password field and clic...

Page 74: ...ect 2 4GHz or 5GHz you want to change 2 Select the wireless network mode or channel and click Save to make the settings effective Mode Select the desired transmission mode Note It is strongly recommended that you keep the default settings Channel Select the channel you want to use from the drop down list This field determines which operating frequency will be used It is not necessary to change the...

Page 75: ...cessary 3 Click Save to make the settings effective 12 7 2 View Wireless Information To view the detailed wireless network settings 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced Status page You will find the Wireless panel 3 Click 2 4GHz or 5GHz to view the wireless details Tips You can also see the wireless details by clicking the Online Devices icon...

Page 76: ...Interval Enter a value between 25 and 1000 in milliseconds to determine the duration between which beacon packets are broadcast by the router to synchronize the wireless network The default is 100 milliseconds RTS Threshold Enter a value between 1 and 2347 to determine the packet size of data transmission through the router By default the RTS Request to Send Threshold size is 2347 If the packet si...

Page 77: ...our faster devices can achieve better quality of service Fast Roaming 802 11r Select the Enable check box to enable the Fast Roaming 802 11r feature that wireless clients reconnect fast in EasyMesh network When EasyMesh disabled this function will not take effect 12 8 Use WPS for Wireless Connection You can use WPS Wi Fi Protected Setup to add a new wireless device to your existing network quickly...

Page 78: ...s 3 Make sure the Enable Router s PIN is turned on and take a note of the current PIN of the AP You can also click the Generate button to get a new PIN 4 On the client device enter the AP s PIN The default PIN is also printed on the label of the AP 5 The status LED may flash blue fast for about 2 minutes during the WPS process Note The WPS function cannot be configured if the wireless function of ...

Page 79: ...75 Chapter 12 Customize Your Network Settings 5 Connect successfully will appear after the Connect button which means the client device has successfully connected to the AP ...

Page 80: ...strate your AP s network It contains the following sections Set System Time Control LED Test Internet Connectivity Update the Firmware Back Up and Restore Configuration Settings Reboot the AP Administration Management System Log CWMP Settings SNMP Settings Monitor the Internet Traffic Statistics ...

Page 81: ...re the system time using the following methods Manually Select your time zone enter the date and select the local time Get from PC Click this button if you want to use the current time of your PC Get from the Internet Click this button if you want to get time from the internet Make sure your AP can access the internet before you select this way to get system time 4 Click Save to make the settings ...

Page 82: ...Advanced System Tools LED Control and enable Night Mode 3 Specify the Night Mode Period according to your need and the LEDs will be off during this period 4 Click Save to make the settings effective 13 3 Test Internet Connectivity Diagnostics is used to test the connectivity between the AP and the host or other network devices 1 Visit http tplinkwifi net and log in with the password you set for yo...

Page 83: ...oute or Nslookup method Ping Enter the IP address of host you can send ICMP ECHO_REQUEST packets to networkhostandthediagnosticresultwillbedisplay Pingisusedtotesttheconnectivity between the router and the tested host and measure the round trip time Traceroute EntertheIPaddressofhost youcanprinttheroutepacketstracetonetwork host and the diagnostic result will be display Traceroute is used to displ...

Page 84: ...e AP during the firmware upgrade You can follow the steps below to manually update the firmware 1 Download the latest firmware file for the AP from our website www tp link com 2 Visit http tplinkwifi net and log in with the password you set for the AP 3 Go to Advanced System Tools Firmware Upgrade 4 Focus on the Device Information section Make sure the downloaded firmware file matches with the Har...

Page 85: ...der the Factory Default Restore session to reset all configuration settings to default values except your login and cloud account information 2 Click Factory Restore to restore all the configuration settings to their default values 3 Wait a few minutes for the restoring and rebooting Note 1 During the resetting process do not turn off the AP 2 We strongly recommend you back up the current configur...

Page 86: ...to make the settings effective Note The Auto Reboot feature takes effect based on the AP s system time Please make sure you have already set the time of the AP 13 7 Administration Management 13 7 1 Change the Login Password The account management feature allows you to change your login password of the web management page 1 Visit http tplinkwifi net and log in with the password you set for the AP 2...

Page 87: ...ment over HTTPS 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced System Tools Administration and locate the Local Management section 3 Enable Local Management via HTTPS and keep the Port for HTTP and Port for HTTPS as the default settings Enter the IP address or MAC address of the local device to manage the AP 4 Click Save Now you can manage the AP over ...

Page 88: ...anagement Select All to allow all remote devices to manage the AP If you just want to allow a specific device to manage the AP select Only the Following IP MAC Address and enter the IP MAC address of the remote device 5 Click Save All devices or the specific device on the internet can log in to your AP using the address displayed on the Manage This Router via the Address field to manage the AP Tip...

Page 89: ...he computers on a public network to ping the AP s WAN IP address Local Enabled by default if enabled the computers on a private network can ping the AP s LAN IP address 4 Click Save to make the settings effective 13 7 5 Session ID When Session ID function is enabled it will be saved into Flash every time the PPP connection is updated This can prevent some problems of PPPoE L2TP PPTP connection bei...

Page 90: ...ubleshooting 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced System Tools System Log page To view the system logs You can view specific system logs by selecting the log type and level Click Refresh to refresh the log list To save the system logs You can save the system logs to your local computer or a remote server Click Save Log to save the logs in a t...

Page 91: ...el of system log to be saved from the drop down list and enter the information of the remote server If the remote server has a log viewer client or a sniffer tool implemented you can view and analyze the system log remotely in real time 13 9 CWMP Settings The AP supports CWMP CPE WAN Management Protocol also called TR 069 This collects information performs diagnostics and configures the devices au...

Page 92: ...the port that connects to the ACS server URL Enter the URL that connects to the ACS server STUN Enable or disable the STUN Simple Traversal of UDP through NAT function STUN Server Address Port Enter the STUN server address and port number provided by your ISP STUN Username Password Enter the username password to log in to the STUN server Minimum Maximum Keep Alive Period Enter the minimum maximum ...

Page 93: ...cts the AP from unauthorized access Write Community Displays the default write community string that protects the AP from unauthorized changes System Name Displays the administratively assigned name for this managed device System Description Displays the textual description of the managed device This value should include the full name and version identification of the system s hardware type softwa...

Page 94: ...p tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced System Tools Traffic Statistics 3 Toggle on Enable Traffic Statistics to enable traffic statistics function you can view the total number of packets and bytes received and transmitted by the AP within the selected Statistics Interval This function is disabled by default 4 You can refer to Traffic Statistics List for ...

Page 95: ...igure the AP to surf the internet once the AP is reset and please mark down your new password for future use Q3 What should I do if I cannot log in to the AP s web management page This can happen for a variety of reasons Please try the methods below to log in again Make sure your computer is connected to the AP correctly and the corresponding LED indicator s light up Make sure the IP address of yo...

Page 96: ...92 4 Click LAN settings and clear the following three options and click OK 5 Go to Advanced Restore advanced settings click OK to save the settings ...

Page 97: ...ll need to reconfigure the AP to access the internet once the AP is reset Q4 What should I do if I cannot access the internet even though the configuration is finished 1 Visit http tplinkwifi net and log in with the password you set for the AP 2 Go to Advanced Status to check internet status As the following image shows if IP Address is a valid one please try the methods below ...

Page 98: ...8 8 8 is a safe and public DNS server operated by Google Restart the modem and the AP 1 Power off your modem and AP and leave them off for 1 minute 2 Power on your modem first and wait about 2 minutes until it gets a solid cable or Internet light 3 Power on the AP 4 Wait another 1 or 2 minutes and check the internet access Reset the AP to factory default settings and reconfigure the AP Upgrade the...

Page 99: ...dvanced Network Internet and click the edit icon to find the MAC Clone section 3 Choose an option as needed enter the MAC address if Use Custom MAC Address is selected and click OK Tips Some ISPs will register the MAC address of your computer when you access the internet for the first time through their Cable modem if you add a AP into your network to share your internet connection the ISP will no...

Page 100: ...ocate the DHCP section 3 Modify the LAN IP address as the following image shows Here we take 192 168 2 1 as an example 4 Click Save to make the settings effective Restart the modem and the AP 1 Power off your modem and AP and leave them off for 1 minute 2 Power on your modem first and wait about 2 minutes until it get a solid cable or Internet light 3 Power on the AP 4 Wait another 1 or 2 minutes ...

Page 101: ...uccessfully and the wireless adapter is enabled On Windows 7 1 If you see the message No connections are available it is usually because the wireless function is disabled or blocked somehow 2 Click Troubleshoot and windows might be able to fix the problem by itself On Windows XP 1 If you see the message Windows cannot configure this wireless connection this is usually because windows configuration...

Page 102: ...nge of your AP modem Move it closer if it is currently too far away Go to Advanced Wireless Wireless Settings and check the wireless settings Double check your Wireless Network Name and SSID is not hidden If you can find your wireless network but fail to connect please follow the steps below Authenticating problem password mismatch 1 Sometimes you will be asked to type in a PIN number when you con...

Page 103: ... join this network Taking longer than usual to connect to this network Check the wireless signal strength of your network If it is weak 1 3 bars please move the AP closer and try again Change the wireless Channel of the AP to 1 6 or 11 to reduce interference from other networks Re install or update the driver for your wireless adapter of the computer Q6 What should I do if the agent s status LED r...

Page 104: ...ere is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between t...

Page 105: ...her antenna or transmitter To comply with FCC RF exposure compliance requirements this grant is applicable to only Mobile Configurations The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter We TP Link USA Corporation has determined tha...

Page 106: ...lrequirements and other relevant provisions of directives 2014 53 EU 2009 125 EC 2011 65 EU and EU 2015 863 The original EU declaration of conformity may be found at https www tp link com en support ce RF Exposure Information This device meets the EU requirements 2014 53 EU Article 3 1a on the limitation of exposure of the general public to electromagnetic fields by way of health protection The de...

Page 107: ...nce including interference that may cause undesired operation of the device L émetteur récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d Innovation Sciences et Développement économique Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 L appareil ne doit pas produire de brouillage 2 L appareil doi...

Page 108: ...lé Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps Industry Canada Statement CAN ICES 3 B NMB 3 B Korea Warning Statements 䟊Gⶊ G㤊㣿㭧G㩚䕢䢒㔶GṖ 㧊G㧞㦢U NCC Notice 㲐シ炰 ὅ㒂 Ỷ 䌯暣㲊廣 暣㨇䭉䎮彎㱽 MQ1113Ỷ 䌯 柣 㛸 埻夷䭬 䪈䭨4 9 3 槿嫱㖶ᷳỶ 䌯 柣 㛸炻朆䴻㟠Ⅾ炻 ˣ 嘇ㆾἧ䓐侭 ᶵ 㑭冒嬲㚜柣 䌯ˣ 䌯ㆾ嬲㚜 姕妰ᷳ䈡 傥ˤ Ỷ 䌯 柣 㛸ᷳἧ䓐ᶵ 枧梃凒 ℐ 㒦 㱽忂ᾉ烊䴻䘤䎦㚱 㒦䎦尉㗪炻ㅱ䩳 䓐炻 㓡 军䃉 㒦㗪㕡 两临ἧ䓐ˤ 徘 㱽忂ᾉ炻 ὅ暣ᾉ䭉䎮...

Page 109: ...ໆ ྗॶ Note 1Ǻ Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition ഢԵ 2 ȺɄȻ ࡰ၀ ज़Ҕ ނ ϐԭϩК ໆ ຬрԭϩК ໆ ྗॶǶ Note 2Ǻ Ʉ indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence ഢԵ 3 Ⱥ Ȼ ࡰ၀ ज़Ҕ ނ ࣁ௨ନ ҞǶ Note 3ǺThe indicates tha...

Page 110: ...re 40đ 60đ 40ē 140ē Please read and follow the above safety information when operating the device We cannot guarantee that no accidents or damage will occur due to improper use of the device Please use this product with care and operate at your own risk Explanations of the symbols on the product label Symbol Explanation DC voltage Indoor use only RECYCLING This product bears the selective sorting ...

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