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T-SB-0014-15

March 27, 2015

Page 5 of 12

Reception Diagnosis Using Antenna Test Kit

Repair Procedure (Continued)

Repair Procedure

AM/FM Radio Reception (Continued)

NOTE

When connecting the test antenna, pay attention to the following:

• The location of plugging in the antenna will determine the potential cause (at the radio

connector, or at the rear of the vehicle on the coax cable).

• Putting the test antenna in place of a vehicle’s glass or diversity antenna may provide

false (better than normal or characteristic) results and might not justify a repair without
vehicle performance comparison.

• If the test antenna does not make a difference, consider other possible interfering factors

such as customer accounts, radio stations, trees, buildings, etc.

Figure 2. Radio Antenna and Conversion Cable

© 2015 Toyota Motor Sales, USA

Summary of Contents for 11014-00007

Page 1: ...R2 Spyder Matrix Paseo Pickup Previa Prius Prius C Prius PHV Prius V RAV4 RAV4 EV Sequoia Sienna Solara Supra T100 Tacoma Tercel Truck Tundra Van Venza Yaris Introduction Toyota has developed a specia...

Page 2: ...sing Antenna Test Kit Required Tools Equipment SPECIAL SERVICE TOOLS SST PART NUMBER QTY Antenna Test Kit 11014 00007 1 Essential SST NOTE Additional SSTs may be ordered by calling 1 800 933 8335 Figu...

Page 3: ...by comparison to a similar vehicle the Antenna Test Kit may be a valuable tool to isolate the cause of a given condition The same or comparable equipment means the same model number radio extension bo...

Page 4: ...on when and where the problem occurs e g indoor outdoor certain locations only certain weather conditions AM FM or both or individual stations affected 3 Check for aftermarket accessories or other it...

Page 5: ...at the radio connector or at the rear of the vehicle on the coax cable Putting the test antenna in place of a vehicle s glass or diversity antenna may provide false better than normal or characteristi...

Page 6: ...ception diagnosis 6 Inspect the glass antenna for open cut patterns If an open pattern is found repair as needed and recheck reception quality If NO open pattern is found or reception is still poor af...

Page 7: ...ite Radio Reception NOTE The Antenna Test Kit is only applicable to factory installed XM Satellite Radio 1 Drive the vehicle outside and verify very poor inoperative or no XM satellite radio reception...

Page 8: ...component radio head unit extension box NAV ECU etc between the problem vehicle and a dealer owned vehicle is one method to confirm the cause If the XM test antenna does not make a difference conside...

Page 9: ...or no reception in the navigation diagnosis screen refer to applicable Repair Manual for details on how to navigate to this screen Figure 4 2 Gather detailed information from the customer on when and...

Page 10: ...connect the vehicle antenna connect the GPS Antenna from the Test Kit at the back of the radio navigation computer then drive the vehicle outside Use the GPS Conversion Cable if necessary Figure 5 GPS...

Page 11: ...anual for instructions If GPS antenna cable resistance is greater than 1 ohm replace the antenna cable Refer to applicable Repair Manual for instructions Data Communication Module DCM Safety Connect R...

Page 12: ...n Cable Did the call center provide the correct location of the vehicle within 100 meters accuracy YES Continue to step 4 NO Replace the DCM Refer to applicable Repair Manual for instructions 4 Check...

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