T-SB-0014-15
March 27, 2015
Page 9 of 12
Reception Diagnosis Using Antenna Test Kit
Repair Procedure (Continued)
Repair Procedure
XM Satellite Radio Reception (Continued)
6. Check antenna cable continuity.
• If antenna cable has less than 1 ohm resistance, attach test antenna to antenna cable.
If reception improves, replace the XM antenna/pod. (Refer to applicable Repair Manual
for instructions.)
• If antenna cable is open, replace the antenna cable. (Refer to applicable Repair Manual
for instructions.)
GPS Reception
1. Drive the vehicle outside and verify very poor, inoperative, or no reception in the navigation
diagnosis screen (refer to applicable Repair Manual for details on how to navigate to this screen).
Figure 4.
2. Gather detailed information from the customer on when and where the problem occurs (e.g.,
indoor/outdoor, certain locations only, certain weather conditions).
3. Check for aftermarket accessories or other items that may affect reception (e.g., Rear Seat
Entertainment [RSE] system, radar detectors, metallic window tint, objects hanging from
mirror, toll passes, items laying on dash, etc.). Disconnect or remove the component and
recheck reception.
4. Check all antenna connections.
A. Confirm secure antenna connection(s) at the back of the radio/navigation computer.
B. Confirm secure antenna connections at antenna.
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