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PowerTouch Remote Control Systems - 914 Series (2 - 4) Functions
Manual C914.N2
Trouble Shooting Guide - 914 Series Remote Control
Use a digital or analog voltmeter to check power and voltage!
Do NOT use a test light
3.0
No power to remote
control receiver
3.1
Logic ground or
power connection to
receiver has failed
3.2
Chassis ground
connection has failed
3.1a
Check ground (black wire) and power (red
wire). Use a voltmeter probe when checking
voltage.
3.1b
If either ground or power is not present, then
locate failure in wire harness and repair.
3.2a
Check chassis ground connection, it should
be clean and tight, no paint on metal, an external
tooth star washer should be present, no rust or dirt
in connection.
3.2b
Chassis ground should be located on vehicle
frame.
Symptom
Possible Cause
Corrective Action
4.0
No signal (code)
being transmitted
4.1
Battery voltage low
4.2
Transmitter is not
sending a signal
4.3
Transmitter code is
incorrect
4.4
Not all buttons send
a signal when pressed.
4.1
Check battery voltage. Replace battery if
voltage is 8.5 volts or less. (Signal strength is
dependent upon battery voltage.)
4.2
Place probe from voltmeter on battery (+) and
(-) leads. Press any button, voltage should change
by 0.2 to 0.3 volts if a signal is transmitted. Check
both buttons.
4.3a
If transmitter is sending a signal and no
signal is being received, re-code transmitter.
4.3b
Send back to factory for re-coding.
4.4
If a signal is not transmitted on all buttons,
send back to factory for repair or replacement.
Symptom
Possible Cause
Corrective Action
5.0
Poor range 0’ to 25’
(pulsating 0’ to 25’)
5.1
Antenna damaged or
grounded
5.1a
Check antenna placement, it should not be
touching any metal or tinted glass.
5.1b
It should not be closer than 6’ to any motors
or relays.
5.1c
If it is coiled, then stretch it out and place
near a window.
5.1d
If antenna is cut or damaged, send back to
factory for repair.
5.1e
NOTE: Antenna can NOT be shortened or
altered in any way
Symptom
Possible Cause
Corrective Action
