ENGLISH
WARRANTY
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Warranty applies to select Electronic Flush Valves, Faucets and Soap Dispensers only.
1. TOTO warrants its electronic flush valves, faucets and soap dispensers (“Product”) to be free from defects
in materials and workmanship during normal use when properly installed and serviced, for a period of three
(3) years from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of
the Product and is not transferable to any third party, including but not limited to any subsequent purchaser
or owner of the Product. This warranty applies only to TOTO Product purchased and installed in North,
Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment,
at TOTO’s option, of the Product or parts found to be defective in normal use, provided that such Product
was properly installed, used and serviced in accordance with instructions. TOTO reserves the right to
make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not
charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for
the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical
storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or
improper care, cleaning, or maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or
hazardous environment, or improper removal, repair or modification of the Product.
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault
of TOTO or which the Product is not specified to tolerate.
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction,
scratching or fading over time due to use, cleaning practices or water or atmospheric conditions,
including but not limited to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other
abrasive cleaners or the use of metal or nylon scrubbers.
4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty
registration upon purchase to create a record of Product ownership at http://www.totousa.com. Product
registration is completely voluntary and failure to register will not diminish your limited warranty rights.
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a
TOTO service facility together with proof of purchase (original sales receipt) and a letter stating the
problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A.,
INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134 or (678) 466-1300, if outside the U.S.A. If,
because of the size of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt
by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall
constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or
pay to transport the Product to a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT
OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE
EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE
RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR
LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL
TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY
DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
ENGLISH
SPECIFICATIONS
TROUBLESHOOTING
Water Supply Pressure
Water Supply Connection
Ambient Temperature
Humidity
Recommended temperature range
(hot supply)
Recommended temperature range
(cold supply)
Temperature Adjustment Range
at outlet
Minimum Flow
Minimum required water pressure: 15 psi
(100 kPa) (Flowing)
Maximum water pressure: 80 psi (551 kPa)
G1/2 compatible with 1/2 NPSM
32-104 °F (0-40 °C)
Max. 90% RH
120-180 °F (49-82 °C)
39-80 °F (4-27 °C)
Ambient temperature ~ 120 °F (49 °C)
(Factory setting 97±4 °F (36±2 °C)
@30 psi (206 kPa), Cold ambient temperature,
Hot 176°F (80 °C))
0.35 gpm (1.3 L/min)
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Problem
Cause
Solution
Low flow rate
Water supply is suspended.
The stop valve is turned off.
The stop valve is not fully opened.
The strainer or the regulating screen
is clogged.
Water won’t begin
running
Water temperature
is too high
Water temperature
is too low
Water temperature
is not controlled
properly
The strainer or the regulating screen
is clogged.
The temperature control handle is
set at "H".
The stop valve connected to the
cold-water supply is not fully opened.
The temperature control handle is
set at "C".
The stop valve connected to the hot
water supply is not fully opened.
The hot water supply temperature is
lower than 120 °F.
One side of the stop valve is not fully
opened.
The strainer or the regulating screen
is clogged.
Wait until the water supply is
restored.
Turn on the valve.
Open the stop valve fully.
Clean the strainer and the
regulating screen.
Clean the strainer and the
regulating screen.
Set the temperature control
handle to the middle point.
Open the cold-water stop
valve fully.
Set the temperature control
handle to the middle point.
Open the hot water stop
valve fully.
Set the hot water supply
temperature to 120 °F.
Open the stop valve fully.
Clean the strainer and the
regulating screen.
