64
Rear Cleansing, Front Cleansing and Wand
Trouble
Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up
fi
rst.
-
●
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
If the water supply pressure drops signi
fi
cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞
Switch the breaker on the distribution board to OFF and wait about 10
seconds before inserting it again.
If the same symptom reappears.
➞
There may be a malfunction.
Consult with TOTO customer service (see contact information on the back
cover).
-
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or a seat for infants?
➞
Remove any covers.
When using a seat for infants or a soft highchair,
remove after each use.
Covers
11
●
Are you pressing "Wand CLEAN" button?
•
When you press "Wand CLEAN" button, "" comes out from
the vicinity of the wand to clean the wand.
➞
To clean the wand with it extended, perform "Wand cleaning".
34
The wand extends but
the cleansing water
does not come out/
The cleansing water
pressure is weak
●
Has a water failure occurred?
➞
Press "Stopping" button on the remote control and wait until water
service is restored.
-
●
Is the shutoff valve closed?
➞
Fully open the shutoff valve.
15
●
Is the water
fi
lter drain valve clogged with foreign matter?
➞
Clean the filter.
36
●
Is the water pressure set to a low level?
17
The cleansing water
is cold
●
Is the warm water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when
fi
rst sprayed.
24
-
Stops in the middle
of use
●
Rear cleansing, Rear soft cleansing and Front cleansing stop automatically
after about 5 minutes of continuous use.
●
Does the seat switch have dif
fi
culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
-
11
Water comes out
unexpectedly from
the wand
●
Is the "Power" LED (green) on the main display
fl
ashing?
• The "Anti freezing (dynamic mode)" is set to "ON".
(Water comes out from near the wand at about 5 minutes intervals and the
bowl unit
fl
ushes at about 10 minutes intervals.)
●
When you sit on the toilet seat, water comes out for several seconds while
water is warmed up.
●
Is the "Auto wand CLEAN" LED on the main display
fl
ashing?
• "Auto wand cleaning" starts and the wand is cleaned.
52,59
-
20
Troubleshooting
Summary of Contents for NEOREST DH TCF9575 Series
Page 52: ...51 3 Select or ENGLISH LANGUAGE ENGLISH Press LANGUAGE ENGLISH To return Reference...
Page 75: ...74 MEMO...
Page 76: ...75 MEMO...