38
Troubleshooting
Turn to right
Water
shutoff valve
Use included wrench or
a flathead screwdriver
Caution
If water leak occurs, shut
off the water supply at the
water shutoff valve.
Always perform
the following
Please check the following before calling for service.
Performance
Completely fails to
operate
Is there a power outage or is the circuit breaker
out?
Is the "Power" lights on the Main Unit Display
off?
Wait until the power is restored. Turn the
circuit breaker back ON.
Please press the Power On/Off button on
the main unit controls. See page 12.
Problem
Possible Cause
Solution
Rear Wash · Front wash
Has water stopped flowing from the main
supply?
Are the water shutoff Valves (two places)
closed?
Is the Seat Sensor working properly?
Is the water pressure setting set too low?
Is the water supply filter blocked?
Is the water temperature set to "Off" or too low?
Push the stop button and wait until the
main water supply is restored.
Open up the water shutoff valve (two
places) completely. See Page 12.
Refer to the "SeatSensor"
Instructions on page 44
Please press water pressure adjust button
on the remote controller. See Page 15.
Clean the water supply filter. See page 31.
Please push the [Water + -] buttons on the
remote controller. See Page 15
Problem
Possible Cause
Solution
Water will not spray.
The spray water
pressure is low.
If you suspect a problem, please read this section and try out these troubleshooting methods. If the
problem doesn't go away, please contact a representative, dealer or Toto Technical Support
The spray water is
too cold.