ZK1800
SWING GATE OPERATOR USER’S MANUAL
24
13. Troubleshooting
Table 5
Symptoms
Possible cause
Remedy
Motor fails to work.
Power is OFF or wiring is
incorrect.
Turn the power ON.
Check the wiring.
Motor runs, but gate
does not open or close.
(1) The gate is obstructed.
(2) The lead screw is obstructed.
(3) The operator is released.
(1) Remove obstructions.
(2) Clean the lead screw, add
grease if necessary.
(3) Engage the operator.
Gate fails to stop
The
‘FORCE ADJ’ is adjusted
too high.
Adjust
‘FORCE ADJ’
anticlockwise to decrease force.
Gate begins to close,
then stops.
(1) The ‘FORCE ADJ’ is
adjusted too low.
(2) The gate is obstructed.
(1) Adjust ‘FORCE ADJ’
clockwise to increase force.
(2) Remove obstructions.
Gate running direction is
not correct, or gates run
in different direction.
Wiring is incorrect.
Change the wires ‘V1’ and ‘W1’
or ‘V2’ and ‘W2’. If the wiring
between two gates is wrong and
the gates cannot work, please
check the wiring between ‘U1,
V1, W1’ and ‘U2, V2, W2’.
Remote control does
not work.
(1) The indicator light of remote
control does not light.
(2) Remote control is not
suitable for receiver.
(1) Battery level may be low,
replace the battery inside the
remote control.
(2)
Re-program
the
remote
control.
Gate does not open far
enough or does not
have the proper opening
angle.
The
gate
operator
is
not
installed properly according to
Fig.1-2 in the gate geometry
section of this manual.
Either modify the installation to
meet Fig.1-2 or adjust the size or
replace the installation brackets
in accordance with the gate
geometry section of this manual.
