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 FL TUB 

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TROUBLESHOOTING GUIDE 

WARNING: Always turn off power at main electrical service panel when servicing your 
walk in bathtub. 

          SYMPTOMS

PROBLEMS

SOLUTIONS 

DOOR SEAL LEAKING: 

Even a small amount of dirt or debris on the door seal or doorjamb can cause your door to have minor 

leaks. If you detect a leak around the door, check closely for any accumulation of dirt or debris and clean 

the area following the regular cleaning instructions. To minimize the potential for leaks do the following: 

1. Before filling tub with water, be sure to wipe down the door seal using a damp soft cloth, as well

as the surface on the door jamb that will come in contact with the seal.

2. Once the above surfaces have been wiped clean, be sure that when closing the door, the latch is

completely locked forward.

3. When draining the water from the tub, be sure that the door latch is in the locked position

(forward). If the latch is not secure when draining the tub, as the water level lowers, the pressure

on the door will be reduced, thus increasing the possibility of a leak around the door.

4.

Leave the tub door open when not in use

. Failure to do so could deform door gasket causing

the tub door to leak.

5.

Do not

 use the door for support while entering or exiting the tub.

● Motor will not start.

● GFCI or breaker in off position.

● Disconnected or defective wiring

●Improper air pressure in pump air

hose line. 

● Reset GFCI or breaker.

● Check and reconnect if needed.

●Unplug then plug in air hose line

at pump motor. 

● Breaker trips

repeatedly. 

● Short between bath and breaker.

● GFCI or breaker defective.

● Check for short in wiring.

● Replace GFCI or breaker.

● Motor does not reach

full speed. 

● Low voltage.

● Wiring too small.

● Contact your electrician.

● Contact your electrician.

● Motor overheats.

● Low voltage.

● Wiring too small.

● Inadequate ventilation.

● Contact your electrician.

● Contact your electrician.

● Gain ventilation to motor.

● Leaking around pump. ● Loose unions.

● O-ring missing.

● Hand tighten unions.

● Replace O-ring.

● No pressure out of

back jets. 

● Jet in closed position.

● Turn jet face ½ turn counter

clockwise. 

Summary of Contents for 2852FL

Page 1: ...Total Care In Bathing INSTALLATION OPERATING INSTRUCTIONS Model 2852FL To be provided to the owner user CUSTOMER SERVICE Contact Customer Service at 866 292 5546 Monday Friday 8 00 5 00 PST FL TUB Ma...

Page 2: ...ll allow Hydro Dimensions to process any warranty claims PURCHASE REGISTRATION The information provided on the Product Registration Card will be kept on file with Hydro Dimensions as official purchase...

Page 3: ...____ You are aware that the door must remain open when the tub is not in use to maintain the integrity of the door seal ______ You have read the owners manual and understand how to operate and maintai...

Page 4: ...Page 4 of 16 FL TUB Revision 1 26 2018 This page intentionally left blank...

Page 5: ...operate electrically connected devices in or near the bath No electric appliances should be within 5 feet 1 5 meters of this bathtub hair dryers lamp telephone radio television etc F Never drop or in...

Page 6: ...5 minutes and are recommended for younger children the elderly and frail If you become nauseous dizzy or develop a headache you may be experiencing Hyperthermia an unsafe increase in your core body te...

Page 7: ...surface in an area where it may be drained after testing 3 Never lift the tub by any portion of the hydro massage system 4 Adjust the drain stopper so it seats completely when down and raises AT LEAST...

Page 8: ...nly for 60 installations 5 The door drain assembly is attached at one end at the factory The drain body is to be installed between the drain shoe and the drain tee NOTE The drain body and hose must be...

Page 9: ...Page 9 of 16 FL TUB Revision 1 26 2018...

Page 10: ...tly under pressure from a completely full tub POST INSTALL CLEANING WARNING Under no circumstances use wire brushes metal sponges knives steel wool or scouring pads on any part of the tub Do not use s...

Page 11: ...or oily types other than the automatic dish detergent used for cleaning the whirlpool system 6 There is a risk of hyperthermia and drowning with prolonged immersion and or excessive water temperature...

Page 12: ...e jets to function correctly Damage to the jets and pump can occur if you attempt to operate the whirlpool system without water The heat exchanger automatically maintains your water temperature when y...

Page 13: ...isplayed LED FAUCET LIGHTS if you have this option installed The LED faucet lights work automatically with your chromatherapy system AROMATHERAPY OPERATION To operate your Aromatherapy simply unscrew...

Page 14: ...TANT to wipe down the door seal and doorjamb after each use in order to maintain the integrity of the water seal In order to keep the door seal and doorjamb clean and not accumulate dirt or debris of...

Page 15: ...not secure when draining the tub as the water level lowers the pressure on the door will be reduced thus increasing the possibility of a leak around the door 4 Leave the tub door open when not in use...

Page 16: ...lteration or modification chemical corrosion or improper maintenance There will be a charge for replacement parts or replacement of the entire electrical unit if the defective unit is returned for any...

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