Page 16 of 16
FL TUB
Revision:
1
/
26
/201
8
LIMITED LIFETIME WARRANTY
Section I
This limited lifetime warranty is extended to the first user to be free from defects in workmanship and material under normal
use and conditions for life from the date of original purchase.
This warranty relates to all fitting and
components included with
the tub from the manufacturer. Different warranty periods apply. For the first year the tub and all component parts related to
the product and labor are included. The bathtub shell, frame, and finish are covered by a lifetime warranty. The finish
warranty does not apply to fading, cracking, delamination or blistering due to excessive wear, sun fading or scouring due to
cleaning.
See section II DOOR SEAL.
All supporting equipment, motors, electronic controls, waste & overflow, and all
plated finishes, are covered by a limited, pro-rated TEN year (10) Warranty. e.g., Parts replacement is 100% for the first year
after original purchase, 90% of the part cost throughout the 2
nd
year, on down to 10% of the part cost throughout the
10
th
year. Faucet, chromatherapy, aromatherapy and light kits have a one year warranty. This warranty is non-transferable
and applies only to the original owner.
Should service be required for any reason of any defect or malfunction of the product during the first year, manufacturer will
replace or repair the part or product without charge subject to verification of the defect or malfunction.
The Manufacturer will not be responsible for any water damage to structures or property for any reason including but not
limited to manufacturer defects or improper installation. Manufacturer will assume no responsibility for the loss of the system,
inconvenience due to loss, damage to real or personal property or any other consequential damage. Manufacturer will not be
liable for any incidental expenses or material charges in connection with removal or replacement of the purchased part or any
part or parts of the System.
This warranty shall not apply to any type of failure resulting from negligence, abuse, misuse, misapplication, improper
installation, alteration or modification, chemical corrosion or improper maintenance. There will be a charge for replacement
parts or replacement of the entire electrical unit if the defective unit is returned for any of the reasons listed above.
NOTE:
within the limited Lifetime Warranty, there will be a prorated charge for any electrical and plated replacement parts,
including shipping and handling charges.
Manufacturer reserves the sole authority to make any type of warranties or representations concerning its products and will
not be responsible for any warranties or representations made by any outside source, including dealers, retailers, distributors
or contractors.
Manufacturer does not warrant the installation of any of our products including Walk-in Baths, shower pans or shower stalls.
Items include all plumbing or electrical related connections. Improper or negligent installation of the product or other
components, alteration made of, or alterations or modifications to the System, may cause the product or the System to
malfunction. Such problems are not covered by the warranty.
Section II. DOOR SEAL
Manufacturer warrants the door seal for the life of the unit under normal use and conditions. This warranty shall not apply to
any failure resulting from negligence, abuse, misuse, misapplication, alteration or modification or improper maintenance. The
replacement door seal will be issued to the end user and it will be the responsibility of the end user to determine the means of
installation. Manufacturer will not be liable for any incidental expenses or material charges in connection with removal or
replacement of the door seal.
TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. SELLER HEREBY DISCLAIMS ANY LIABILITY
FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how
long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these
limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may have other rights
which vary from state/province to state/province.
CUSTOMER SERVICE
Contact Customer Service at (866)-292-5546
Monday – Friday 8:00 – 5:00 PST
