Toshiba WT310 User Manual Download

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User's Manual

Z10t-A/WT310

Summary of Contents for WT310

Page 1: ...User s Manual Z10t A WT310 ...

Page 2: ...ist 2 1 Dual operating mode 2 1 Conventions 2 2 Using your computer for the first time 2 3 Turning off the power 2 11 Chapter 3 The Grand Tour The Computer 3 1 TOSHIBA Keyboard Dock 3 6 The Computer laptop mode 3 10 Internal Hardware Components 3 11 Power Condition Descriptions 3 15 Chapter 4 Operating Basics Operating in Tablet Mode 4 1 Using the Touch Screen 4 3 Using the Touch Pad 4 4 TOSHIBA P...

Page 3: ...A Tablet Access Code Logon Utility 5 11 ArcNote for Toshiba 5 12 Camera 365 for Toshiba 5 16 TOSHIBA PC Health Monitor 5 18 TOSHIBA Setup Utility 5 19 System Recovery 5 20 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 13 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Legal Footn...

Page 4: ...ove including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accurac...

Page 5: ...k the ID information on the back of the device for specific information applicable to the model you purchased FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a...

Page 6: ...ration is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions...

Page 7: ... in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environ...

Page 8: ...ation is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 11: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 12: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 13: ...s found in such packages and which do not fall under their own explicit license The license affects thus the FreeType font engine the test programs documentation and makefiles at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its ma...

Page 14: ...cense applies to all files distributed in the original FreeType Project including all source code binaries and documentation unless otherwise stated in the file in its original unmodified form as distributed in the original archive If you are unsure whether or not a particular file is covered by this license you must contact us to verify this The FreeType Project is copyright C 1996 2000 by David ...

Page 15: ...ll use the name of the other for commercial advertising or promotional purposes without specific prior written permission We suggest but do not require that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not re...

Page 16: ...ergy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www e...

Page 17: ...reating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight E...

Page 18: ... as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you ...

Page 19: ... does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual ...

Page 20: ...Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 17 ...

Page 21: ...en provided with some models Reserve Pen included in the pen slot with some models AC adaptor and power cord 2 pin plug or 3 pin plug Stylus Pen is included together with spare pen tips and a tip removal tool in a small case coming with the product Documentation Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer ...

Page 22: ...op mode Left click the mouse once Tap the touch screen once Right click Click the right Touch Pad control button once laptop mode Right click the mouse once Press and hold on the touch screen Double click Tap the Touch Pad or click the left Touch Pad control button twice laptop mode Left click the mouse twice Tap the touch screen twice Charm By swiping in from the right edge of the touch screen or...

Page 23: ...nformation on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Conne...

Page 24: ...puter with two hands on both the left and right sides 2 Align the docking interface located on the computer with the docking connector on the keyboard dock 3 Press down the computer until it clicks into place The docking connector on the keyboard dock engages the docking interface on the computer Figure 2 1 Connecting the keyboard dock When you are operating in laptop mode the computer body can be...

Page 25: ...cause damage to the computer or result in minor injury Do not press or push with excess force on the display screen Do not lift the computer by the display screen Do not close the computer with pens or any other objects left in between the computer and the keyboard dock Please be careful not to hurt your fingers when you are docking the computer to the keyboard dock Never remove the computer witho...

Page 26: ...when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region Th...

Page 27: ... AC adaptor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your c...

Page 28: ...re 2 7 Connecting the DC output plug to the computer tablet mode 1 2 1 DC IN 19V jack 2 DC output plug Computer appearance depends on the model you purchased 3 Plug the power cord into a live wall outlet the Battery indicator should glow Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Power Condition Descrip...

Page 29: ...Computer appearance depends on the model you purchased Figure 2 9 Turning on the power tablet mode 1 1 Power button Computer appearance depends on the model you purchased Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sur...

Page 30: ...omputing tasks By pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to search your computer apps settings and files the web or within an app Share This Charm allows you to share items links photos and more Start This Charm takes you to the Start screen or if already on the...

Page 31: ...hapter 5 Utilities Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the Solid State Drive or ...

Page 32: ... computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to ...

Page 33: ...eriod set by the System Sleep Mode feature Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of three ways In the Settings charm click Power and then select Sleep Close the display panel Please note that this feature must be enabled within the Power Options Press the power button Please note that this feature must be enabled within the Power Options...

Page 34: ... provides the following benefits Saves data to the Solid State Drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows t...

Page 35: ...ibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Solid State Drive After you turn off the computer and the content of memory has been saved to the Solid State Drive turn off the pow...

Page 36: ...efore you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section Please handle your computer carefully to avoid scratching or damaging the surface The Computer The following figure shows each important component of the computer User s Manual 3 1 ...

Page 37: ...Docking interface 6 Windows button 20 Hook holes 7 Power button 21 Stereo speakers 8 Force shutdown hole 22 Cooling vents 9 Orientation lock button 23 Web Camera back 10 Volume up down button 24 Web Camera LED back 11 Power indicator 25 Reserve Pen 12 Battery indicator 26 Reserve Pen slot 13 Headphone Microphone combo jack 27 Wireless communication antennas not shown 14 Universal Serial Bus USB 3 ...

Page 38: ...ol Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Web Camera LED front The Web Camera LED glows when the Web Camera is operating Ambient light sensor Ambient light sensor can detect the light quality and intensity o...

Page 39: ...or more information on this feature Headphone Microphone combo jack A 3 5 mm mini headphone microphone combo jack enables connection of a monaural microphone or a stereo headphone Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compat...

Page 40: ...order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer Docking interface This interface enables the connection of the keyboard dock and the optional cradle described in Optional TOSHIBA Accessories section Hook holes Desi...

Page 41: ...eb Camera is operating Reserve Pen A Reserve Pen is stored in the computer and enables direct data entry through the display screen Some models are provided with a Reserve Pen Please refer to the Stylus Pen and Reserve Pen section in Chapter 4 Operating Basics Reserve Pen slot The Reserve Pen slot provides storage for the Reserve Pen Wireless communication antennas The computer is equipped with th...

Page 42: ... buttons 11 Hook 6 Keyboard 12 Eject button Product appearance depends on the model you purchased Figure 3 3 Back view of the keyboard dock 13 14 15 16 13 DC IN 19V jack 15 HDMI port 14 LAN jack 16 External RGB monitor port Product appearance depends on the model you purchased Figure 3 4 Left view of the keyboard dock 17 17 Universal Serial Bus USB 2 0 port Product appearance depends on the model ...

Page 43: ... the software you are using AccuPoint control buttons The control buttons located below the AccuPoint allow you to select menu items or manipulate texts and graphics as designated by the on screen pointer Please refer to the AccuPoint section in Chapter 4 Operating Basics for details Keyboard Keyboard contains character keys control keys function keys and special Windows keys providing all the fun...

Page 44: ...00 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Do not connect the LAN cable to a power supply It could cause damage or malfunction External RGB monitor port This port provides 15 pin analog RGB port Please refer t...

Page 45: ...metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury The Computer laptop mode The following figure shows the front of the computer when TOSHIBA Keyboard Dock is connected Figure 3 5 Front view of the computer display panel closed Product appearance depends on the model you purchased Figure 3 6 Front view of the computer display panel open 1 ...

Page 46: ...provider if necessary The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section CPU The processor type varies depending o...

Page 47: ... Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Solid State Drive SSD Capacity For more information regarding Solid State Drive SSD Capacity please refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM The memory i...

Page 48: ...mizing picture contrast on the internal LCD This feature can be used if the computer is running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel HD Graphics Control Panel You can access this c...

Page 49: ...ces are regulated or controlled always power off your computer When Intel Rapid Start Technology is enabled Wake up on LAN Wake up on USB or Wake up from Sleep Mode automatically functions are not available when the computer has been switched from Sleep Mode to Hibernation Mode The Windows cannot be restored normally if the battery is exhausted when the computer is moving from Sleep Mode to Hibern...

Page 50: ...t Technology is enabled the keyboard backlight may be turned on If you want to turn it off press FN Z key in combination Please make sure that Intel Smart Connect Technology is disabled prior to using other wakeup functions Please note that the computer case temperature may rise when Intel Smart Connect Technology is enabled Power Condition Descriptions Power conditions The computer s operating ca...

Page 51: ...ery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the Battery indicator will go out When the battery pack s temperature falls to a normal range c...

Page 52: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 17 ...

Page 53: ...o not use the computer while walking or driving a car Do not expose the computer to rapid temperature changes such as would be the case if you brought the computer from a cold environment into a warm room When rapid temperature changes are unavoidable leave the computer for around two hours before turning it on to prevent the formation of condensation Remove all external peripheral devices and the...

Page 54: ... orientation automatically changes according to the rotation angle detected Figure 4 3 Rotating the computer sideways You can also lock the orientation and always use the computer in Portrait or Landscape mode by pressing the Orientation lock button However under the following conditions the Orientation lock button is disabled and the screen orientation will always be in Landscape mode The compute...

Page 55: ...sing the Touch Screen You can use your finger to manipulate icons buttons menu items the on screen keyboard and other items on the touch screen Tap Simply tap your finger once on the touch screen to activate an item such as an app Press and hold Press your finger down and leave it there for a few seconds until a white square appears This will show information to help you learn more about an item o...

Page 56: ...ed touch screen gestures to interact with Windows operating system please refer to Help and Support Do not press or push with excess force on the touch screen Do not apply excess force when cleaning the touch screen Never touch the screen with a sharp object such as a ball point pen which may scratch or damage the surface Do not use a protecting sheet for the touch screen as it may decrease its se...

Page 57: ...his section are only supported in certain applications TOSHIBA Pointing Devices AccuPoint To use the AccuPoint simply push it with your finger tip in the direction you want to move the on screen pointer The Touch Pad control buttons below the AccuPoint are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the point...

Page 58: ...If an error message does not appear wait a moment for the pointer to stop then continue operation Replacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use 1 To remove the AccuPoint cap gently dig the cap out with finger Figure 4 6 Removing the AccuPoint cap 2 Position a new cap on the peg and press it into place The peg is square so be careful to align ...

Page 59: ...sketches in applications that support eraser function You can choose to enable disable the Pen button or the Eraser function in Pen Options To access it click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Pen and Touch Pen Options Observe the following precautions on the handling of the Stylus Pen and the Reserve Pen Do not apply excess force when cleaning the touch screen In ...

Page 60: ...ry cloth to clean the pen Do not use volatile liquids such as alcohol thinner or petroleum benzine to clean the pen Do not apply excessive force to the pen point as a bent or deformed pen point will cause a malfunction Keep the small parts of the pen such as the pen point or the knob of the side buttons away from infants and small children to prevent the accidental ingestion by them Do not use a b...

Page 61: ...eserve Pen to remove it from the Reserve Pen slot Figure 4 9 Removing the Reserve Pen 1 2 1 Reserve Pen slot 2 Reserve Pen Inserting the Reserve Pen To insert the Reserve Pen slowly push the Reserve Pen into the Reserve Pen slot until it clicks into place Figure 4 10 Inserting the Reserve Pen 2 1 1 Reserve Pen slot 2 Reserve Pen Pen actions You can use the Stylus Pen or the Reserve Pen to enter da...

Page 62: ...lifting the pen drag it across the screen to select text or objects Drag and drop Touch the pen on the screen to select an object Without lifting the pen drag it across the screen Lift the pen to drop the object to a new location Replacing the pen tip The pen tip of the Stylus Pen can be replaced with a new one which is provided when it is worn To replace the pen tip follow the steps as described ...

Page 63: ...mputer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows...

Page 64: ...play panel to match the resolution of the external display device FN F6 Decreases the computer s display panel brightness in individual steps FN F7 Increases the computer s display panel brightness in individual steps FN F8 Turns the Airplane mode on or off FN F9 Enables or disables the Touch Pad FN F10 Turns on Arrow Mode FN F11 Turns on Numeric Mode FN F12 Locks the cursor on a specific line FN ...

Page 65: ... the secondary right mouse button Keypad overlay The keyboard dock may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one this is located in the center of the keyboard with the relevant keys having grey letters at their front edge The overlay provides the same functions as the numeric keypad on a standard 104 105 key enhanced keyboard Turning on the o...

Page 66: ... Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down ALT with the overlay on or ALT FN with overlay off 2 Using the overlay keys type the ASCII code of the character you require 3 Re...

Page 67: ...does not charge while the computer is turned off even if the AC adaptor is attached Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions The computer s RTC battery is a Ni MH battery and should be replace...

Page 68: ...eration Battery charging notice The battery may not begin charging immediately under the following conditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you s...

Page 69: ...iew of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display pow...

Page 70: ... fully discharged however if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that Battery indicator does not glow this...

Page 71: ...hased 5 Place the SIM card into the SIM card tray with the metal connectors facing up 6 Insert the SIM card tray into the SIM card slot and push the center of the tray to close it Press gently until it locks into place Figure 4 15 Inserting the SIM card 1 2 3 1 SIM card slot 3 SIM card tray 2 SIM card Product appearance depends on the model you purchased Never allow metal objects such as screws st...

Page 72: ...status of GPS or the location If you are obtaining your current location information from the computer your current location may not be detected due to the information accuracy Specifically your current location may not be detected in the following places or situations Inside or directly under a building Inside a bag or box Among dense trees When there is an obstacle person or object in the front ...

Page 73: ...u are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below Connect the AC adaptor before connecting the LAN cable The AC adaptor...

Page 74: ... transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Please note that an adaptor is required ...

Page 75: ... memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The maximum capacity of SDXC memory cards is 64GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformity to specific stan...

Page 76: ...e battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect feature Memory media cards have a write protect function SD Card SD memory card SDHC memory card and SDXC memory card Set the write protect switch to the lock position if you do not want...

Page 77: ...e to remove it When inserting the memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost 4 Push the memory media gently until you hear a click Removing memory media The following instructions ap...

Page 78: ...er video capabilities can be enhanced with additional displays External displays allows you to share your desktop or extend the desktop area Connecting an external display Your computer comes with a built in display but you can also connect other external displays via available ports on the computer HDMI port and External RGB monitor port on the keyboard dock can not be connected for use at the sa...

Page 79: ... manual of the monitor and set the display mode which is supporting at the monitor Then it will be displayed with suitable size with correct aspect ratio The HDMI port HDMI High Definition Multimedia Interface port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisions can be connected via the HDMI port To connect a...

Page 80: ...a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again When you change the display output device the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device plea...

Page 81: ...t the display mode follow the steps as detailed below 1 Click Desktop Desktop Assist in taskbar Control Panel 2 Click Appearance and Personalization 3 Click Display 4 Click Change display settings 5 Click Advanced settings 6 Click List All Modes 7 Select one of the mode at List All Modes Changing the display settings After one or more external displays are connected the operating system can automa...

Page 82: ... reseller or TOSHIBA dealer for more information Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows To launch the Volume Mixer utility click Desktop and right click on the speaker icon on the Taskbar and then select Open Volume Mixer fro...

Page 83: ...dio Manager you will see two device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the Information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when...

Page 84: ...telligible vocals Bass enhancement for rich low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility Click Desktop Desktop Assist in taskbar Media Entertainment DTS Studio Sound U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited Video mode Video mode settings are c...

Page 85: ...er and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utilit...

Page 86: ...ents such as Color Correction and Sharpness on video playbacks This feature is only provided with some models To access this utility click Desktop Desktop Assist in taskbar Tools Utilities Display Utility For details on this utility see the help file TOSHIBA Password Utility This utility allows you to set a password in order to restrict access to the computer To access this utility click Desktop D...

Page 87: ...ardware settings according to the way you work with the computer and the peripherals you use To access this utility click Desktop Desktop Assist in taskbar Tools Utilities System Settings For more information please refer to the TOSHIBA System Settings section TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu based user interface so that you can easily vi...

Page 88: ...ter with AC adapter connected as the battery operating time is comparatively short in this mode Depending on the usage situation the battery s life cycle might not be extended properly To access this utility click Desktop Desktop Assist in taskbar Tools Utilities eco Utility For details on TOSHIBA eco utility see the help file TOSHIBA Media Player by sMedio TrueLink This software is a multimedia p...

Page 89: ...ecific activities related to their usage To access this utility click Desktop Desktop Assist in taskbar Support Recovery PC Health Monitor For details on TOSHIBA PC Health Monitor see the help file Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures...

Page 90: ...utomatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in...

Page 91: ...Power Options When the processor s temperature falls within normal range the fan and the processor operation will return to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility The TOSHIBA Password Utility ...

Page 92: ...ord correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password You can launch the BIOS Setup utility to additionally set change or delete HDD SSD passwords User and Master Please refer to TOSHIBA Setup Utility section ...

Page 93: ...tting Started section The following message will appear in the screen Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts down In this case some features that can power on the computer au...

Page 94: ...nditions for USB SATA Allows you to set conditions for SATA LAN Allows you to set conditions for LAN Undock and Sleep Allows you to set sleep conditions while undocking Advanced Options Allows you to set conditions for a specific device or function The settings or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt y...

Page 95: ...eboot operation is in process during uploading the files to SkyDrive the operation will not be properly completed This app doesn t support to playback content protected by DRM If you try to play DRM protected content with Resolution On state this app may be closed Photos uploaded to SkyDrive are limited to a maximum resolution of 2048 x 2048 pixels Any photo over that resolution will be scaled pro...

Page 96: ... MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE TABLET ACCESS CODE LOGON UTILITY EVEN IF ADVISED OF THE POSSIBILITY THEREOF ArcNote for Toshiba ArcNote for Toshiba makes it easy to manage your daily information such as reminders important minutes and to do lists etc The application allows you to create and present your own contents in all formats including text sketches audio and images wit...

Page 97: ...the following items Camera Tap to activate your computer s built in camera Capture anything you like and create as a note Pictures Tap to import an image from your computer Sketch Tap to draw on the canvas and save the painting as a note Text Tap to type texts using the physical on screen keyboard 4 Optional Tap Set as cover to set the created note as the notebook cover Notebook cover is the thumb...

Page 98: ...ation type text sketch or audio may vary To annotating a note follow the steps below 1 Tap a note in the notebook to enter the preview mode 2 Swiping from the top or bottom edge of the screen to bring up the command bar and then tap Annotate 3 Tap Text Sketch or Audio 4 Tap to save the annotation or tap to cancel You can create an audio annotation up to 2 minutes long To delete an annotation follo...

Page 99: ...To do it Swipe to select one or more notebooks and the command bar will appear Tap a note in the notebook to enter the preview mode and swipe from the top or bottom edge of the screen to bring up the command bar Lock Tap to lock the selected notebook and once locked the notes in the notebook cannot be edited This option is only applicable to notebooks PDF Preview You can preview one note or the en...

Page 100: ...tart capturing By default photo mode is activated and the back Web Camera is set You ll see the real time preview screen To zoom in or zoom out simply swipe up or down on the preview screen Options on the main screen are described below Capture mode Slide to switch between photo and video mode Capture Tap to take a photo or start recording a video In video mode tap again to stop recording Change c...

Page 101: ...ra detects the face and automatically retouches the facial skin in real time Smile mode The camera detects smile on the face and automatically capture the joyous moment for you The lighting condition and the distance between camera and your face may have an impact on the detection performance Gallery Gallery is a media library which allows users to view and manage all captured photos and videos To...

Page 102: ...n data loss TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health for models with battery and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the comput...

Page 103: ...ations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be opened by clicking Desktop Desktop Assist in taskbar Support Recovery PC Health Monitor The TOSHIBA PC Health Monitor main screen will be displayed This utility may be disabled by default on your computer Y...

Page 104: ...up Utility can be navigated through the touch screen or using the provided Stylus Pen Some buttons on the computer are also designated to execute the corresponding key function on the keyboard dock Details are described as follows Button Key Function Windows Enter key Proceed or confirm operation Volume up Up arrow key Select an item Volume down Down arrow key Select an item Orientation lock Turn ...

Page 105: ...leep Hibernate while writing or rewriting the media Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the Solid State Drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either...

Page 106: ...nced System Configuration Boot Mode UEFI Boot Default If you set the Boot Mode as CSM Boot the recovery media created by Recovery Media Creator will NOT be able to restore If you create a recovery image using advanced recovery tools from Control Panel please also make sure to use the default Boot Mode option UEFI Boot in the BIOS setup utility before restoring 1 Load the Recovery Media into the ex...

Page 107: ... if you use a third party partitioning program to reconfigure the partitions on your Solid State Drive you may find that it becomes impossible to setup your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the Solid State Drive may be reformatted and all data may be lost 1 In the Settings charm click Power and then sel...

Page 108: ...ok from the TOSHIBA Europe Backup Media Online Shop Please note that this service is not free of charge 1 Visit https backupmedia toshiba eu on the Internet 2 Follow the on screen instructions You will receive your Recovery Discs within two weeks after placing your order User s Manual 5 24 ...

Page 109: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 110: ... random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write dow...

Page 111: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 112: ...n Volume down button press Power button Boot menu F12 while holding down Volume up button press Power button Recovery options 0 zero Recovery options can also be accessed from Boot menu by selecting HDD Recovery If your computer starts to load the Operating System instead of desired advanced options follow the steps below 1 In the Settings charm click Power and then select Restart 2 Hold down the ...

Page 113: ... Procedure Computer shuts down automatically Leave the computer off until the it reaches room temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN Battery indicator Please refer to ...

Page 114: ...ight not charge to its full potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS se...

Page 115: ...nd configuration please refer to the TOSHIBA System Settings section for further information Problem Procedure No display Press the function keys to adjust the display priority and to make sure it is not set for output to an external monitor Markings appear on the computer s display panel These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed...

Page 116: ... please refer to Operating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the c...

Page 117: ...ound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Pr...

Page 118: ...speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click O...

Page 119: ...software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected ...

Page 120: ...isconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turne...

Page 121: ... call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following Review troubleshooting sections in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software docum...

Page 122: ...eters computer only not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maxi...

Page 123: ...lgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug con...

Page 124: ...e interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Blue...

Page 125: ...ult from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes...

Page 126: ...hat you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specific...

Page 127: ...interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Y...

Page 128: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 129: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 130: ...tilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifies that t...

Page 131: ...ve radiated devices Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communi...

Page 132: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 133: ... modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the countries regions which are not listed in the table below please contact TOSHIBA Support Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estoni...

Page 134: ... 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model contact TOSHIBA support for details CPU performance may also vary from specifications due to design configuration Under some conditions your computer pro...

Page 135: ...essories information that is shipped with your computer Solid State Drive SSD Capacity 1 Gigabyte GB means 109 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or ...

Page 136: ...ireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or...

Page 137: ... power off 5 5 opening 2 4 screen 3 3 Display controller 3 13 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 12 H Hard disk drive automatic power off 5 5 HDMI out port 3 5 3 9 HW Setup accessing window K Keyboard function keys 4 12 Function keys F1 F12 4 12 problems 6 6 Windows special keys 4 13 Keypad overlay Arrow mode 4 13 Numeric...

Page 138: ...ttons 4 5 Touch Pad 3 8 Pen 4 6 Power conditions 3 15 Hibernation Mode 2 14 panel on off 5 6 Shut Down mode 2 11 Sleep Mode 2 12 turning off 2 11 turning on 2 8 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 6 Dual Pointing device 6 8 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 P...

Page 139: ... setting 2 12 System automatic 5 6 Sound system problems 6 11 T TOSHIBA Desktop Assist 5 1 TOSHIBA Display Utility 5 2 Touch Screen U USB device problems 6 10 V Video mode 4 32 Video RAM 3 12 W Web Camera 3 3 Wireless communication 7 4 User s Manual Index 3 ...

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Toshiba WT310, User Manual

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