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Toshiba TECRA M5, Maintenance Manual

The Toshiba TECRA M5 is a reliable and powerful laptop designed for professionals. This compact device boasts impressive specifications, including a high-resolution display and a fast processor. If you're in need of the user manual, you can download it for free from our website, manualshive.com.

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2.6 HDD Troubleshooting 

2  Troubleshooting Procedures

 

TECRA M5 Maintenance Manual (960-542) 

[CONFIDENTIAL]

 

2-39 

Procedure 4 

Diagnostic Test Program Execution Check 

The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the 
Hard Disk Drive Test. Refer to Chapter 3, 

Tests and Diagnostics,

 for more information about 

the HDD test program. 

If an error is detected during the HDD test, an error code and status will be displayed. 
Replace the HDD with a new one following the instructions in Chapter 4, 

Replacement 

Procedures

. The error codes and statuses are listed in Table 2-7. If an error code is not 

generated or the problem still exists, go to Procedure 5. 

Table 2-7  HDD error code and status 

Code Status 

01h 

Bad command error 

02h 

Address mark not found 

04h 

Record not found 

05h 

HDC not reset 

07h 

Drive not initialized 

08h 

Overrun error (DRQ ON) 

09h 

DMA boundary error 

0Ah 

Bad sector error 

0Bh 

Bad track error 

10h ECC 

error 

11h ECC 

recover 

enable 

12h 

DMA CRC error 

20h HDC 

error 

40h Seek 

error 

80h 

Time out error 

AAh 

Drive not ready 

BBh Undefined 

error 

CCh Write 

fault 

E0h Status 

error 

EEh 

Access time error 

DAh No 

HDD 

 

Summary of Contents for TECRA M5

Page 1: ... CONFIDENTIAL Toshiba Personal Computer TECRA M5 Maintenance Manual TOSHIBA CORPORATION File Number 960 542 ...

Page 2: ... damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other c...

Page 3: ... a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians...

Page 4: ...and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite procedure...

Page 5: ...ars on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Te...

Page 6: ...isplay 1 25 1 11 Power Supply 1 28 1 12 Batteries 1 30 Chapter 2 Troubleshooting Procedures 2 1 Troubleshooting 2 1 2 2 Troubleshooting Flowchart 2 2 2 3 Power Supply Troubleshooting 2 6 2 4 System Board Troubleshooting 2 16 2 5 USB FDD Troubleshooting 2 33 2 6 HDD Troubleshooting 2 36 2 7 Keyboard and Touch pad Troubleshooting 2 41 2 8 Display Troubleshooting 2 44 2 9 Optical Drive Troubleshootin...

Page 7: ...ry Test 3 15 3 8 Keyboard Test 3 16 3 9 Display Test 3 17 3 10 Floppy Disk Test 3 20 3 11 Printer Test 3 22 3 12 Async Test 3 24 3 13 Hard Disk Test 3 25 3 14 Real Timer Test 3 28 3 15 NDP Test 3 30 3 16 Expansion Test 3 31 3 17 CD ROM DVD ROM Test 3 33 3 18 Error Code and Error Status Names 3 34 3 19 Hard Disk Test Detail Status 3 37 3 20 ONLY ONE TEST 3 39 3 21 Head Cleaning 3 47 3 22 Log Utilit...

Page 8: ...splay assembly 4 29 4 11 MDC Modem Daughter Card 4 34 4 12 Wireless LAN board 4 36 4 13 Internal microphone 4 39 4 14 Sound board 4 40 4 15 RTC battery 4 42 4 16 Video board 4 44 4 17 GPU heat sink 4 46 4 18 CPU heat sink CPU 4 48 4 19 Fan 4 52 4 20 System board HDD cable DC IN jack 4 54 4 21 LAN Modem jack 4 57 4 22 PC card slot 4 58 4 23 Battery lock Battery latch ODD latch 4 59 4 24 LCD unit FL...

Page 9: ...orescent Lamp 4 83 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 10: ...x CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 13: ...14 1 4 2 5 inch Hard Disk Drive 1 15 1 5 CD ROM Drive 1 18 1 6 DVD ROM Drive 1 19 1 7 CD R RW DVD ROM Drive 1 20 1 8 DVD Super Multi Drive 1 22 1 9 Keyboard 1 24 1 10 TFT Color Display 1 25 1 10 1 LCD Module 1 25 1 10 2 FL Inverter Board 1 27 1 11 Power Supply 1 28 1 12 Batteries 1 30 1 12 1 Main Battery 1 30 1 12 2 Battery Charging Control 1 31 1 12 3 RTC battery 1 32 1 13 AC Adaptor 1 33 ...

Page 14: ...inch FDD specifications 1 14 Table 1 2 2 5 inch HDD specifications 1 15 Table 1 3 CD ROM drive specifications 1 18 Table 1 4 DVD ROM drive specifications 1 19 Table 1 5 CD R RW DVD ROM drive specifications 1 20 Table 1 6 DVD Super Multi drive specifications 1 22 Table 1 7 LCD module specifications 1 25 Table 1 8 FL inverter board specifications 1 27 Table 1 9 Power supply output rating 1 29 Table ...

Page 15: ... Duo Processor or Intel CoreTM Solo Processor These processors incorporate a math co processor a 2MB L2 cache memory The PC comes in with one of the following speeds Intel CoreTM Duo Processor 1 66GHz T2300 1 83GHz T2400 2 00GHz T2500 2 16GHz T2600 Intel CoreTM Solo Processor 1 66GHz T1300 These processors operate at 667MHz bus clock Chipset The TECRA M5 is equipped with Intel 945PM Intel ICH7 M 8...

Page 16: ... 16M colors at a resolution of 1 024 768 pixels or 1 400 1 050 pixels Keyboard An easy to use 85 US 87 UK key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control The keyboard also includes two keys that have special functions in Microsoft Windows 2000 XP It supports software that uses a 101 or 102 key enhanced keyboard TOSHIBA Dual Pointing Device ...

Page 17: ... enables connection of an external monitor which is recognized automatically by Video Electronics Standards Association VESA Display Data Channel DDC 2B compatible functions PC card and ExpressCard slot A PC card slot and an ExpressCard slot are provided The PC card slot PCMCIA accommodates one Type II card and the ExpressCard slot accommodates an ExpressCard SD Card slot The SD Card Slot can acco...

Page 18: ...as follows RJ45 LAN jack RJ11 Modem jack External monitor port Parallel port Serial port PS 2 mouse port PS 2 keyboard port DC IN 15V jack Security lock slot Audio line in line out jacks Universal Serial Bus 2 0 port four LINK IEEE 1394 port DVI port Sound system The sound system is equipped with the following features Stereo speakers Built in microphone Volume control knob Stereo headphone jack E...

Page 19: ... circuits that support Gigabit Ethernet LAN 1000 megabits per second 1000BASE T It also supports Wakeup on LAN WOL Magic Packet and LED B Wireless LAN The computer is equipped with PCI Ex MiniCard type wireless LAN board that supports 802 11 a b g in the PCI Ex MiniCard slot This function can be switched on and off by a switch on the computer Bluetooth The computer is equipped with Bluetooth V2 0 ...

Page 20: ...1 Hardware Overview 1 1 Features The front of the computer is shown in figure 1 1 Figure 1 1 Front of the computer 1 6 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 21: ...1 1 Features 1 Hardware Overview The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configuration TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 1 7 ...

Page 22: ...re Overview 1 2 System Unit Block Diagram 1 2 System Unit Block Diagram Figure 1 3 is a block diagram of the system unit Figure 1 3 System unit block diagram 1 8 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 23: ...re 1 66GHz T2300 1 83GHz T2400 2 00GHz T2500 2 16GHz T2600 Single core 1 66GHz T1300 Processor Number Processor bus speed 667MHz Core voltage 0 50 to 1 30V Integrated L2 cache memory of 2MB Integrated NDP 478 pin Micro FC PGA package Memory Two memory slots are provided Expansion up to 4GB 4 096MB is available Memory DDR2 SDRAM 667 533MHz 1 8 volt operation FBGA Memory Module 240 pin SO Dual In li...

Page 24: ...H7 M South Bridge One Intel 82801 is used Features DMI Direct Media Interface PCI Express I F 4 ports PCI Bus I F Rev2 3 6 PCI REQ GNT Pairs Integrated Serial ATA Host Controller 2 Prots 150MB S Integrated IDE Controller Ultra ATA 100 66 33 AC 97 2 3 codecs Intel High Definition controller Azalia USB 1 1 2 0 Controller 8 ports Built in LAN controller WfM 2 0 IEEE 802 3 compliance Power Management ...

Page 25: ...0KB for Logo Hibernation 32KB for Option Log Others LED support Card controller TI PCI7412ZHK PCI I F CardBus Ultra media Controller 1 socket SD MMC Memory Stick XD Card Controller 1394 Controller 2 ports 288 ball 16 16 1 4mm BGA Package GPU nVIDIA Quadro NVS 110M G72 VRAM DDR2 128MB PCI Express Interface LCD Interface S Video 533 ball 23 23 2 35mm BGA Package Sound Controller Azalia Link Intel Hi...

Page 26: ...d This controller controls the power sources Clock Generator One ICS L954321 is used This device generates the system clock Modem Controller One MDC is used This controller has the following functions One RJ11 port V 92 V 90 56K Modem FAX Ring wake up support Internal LAN Controller Intel made GigaBit Ether Vidalia is used This controller has the following functions PCI Ex connection Supports Giga...

Page 27: ...b g Super I O One LPC47N217 chip is used This gate array has the following features Floppy Disk Controller Infrared Communications Controller Parallel Port Controller IEEE1394 One TI PCI7412 is used Sensor Thermal Sensor One ADM1032ARMZ chip is used LCD Sensor One NRS 701 1015T chip is used Acceleration Sensor One ST Micro made LIS3L02AQ chip is used ...

Page 28: ...The FDD is shown in figure 1 4 The specifications for the FDD are listed in Table 1 1 Figure 1 4 3 5 inch FDD USB External Table 1 1 3 5 inch FDD specifications TEAC FD 05PUB 337 G8AC0000B320 Items 720KB mode 1 44MB mode FDD part 250K bits second 500K bits second Data transfer rate USB Full speed mode 12M bits second Disk rotation speed 300rpm Track density 5 3 track mm 135TPI 1 14 CONFIDENTIAL TE...

Page 29: ...able 1 2 2 5 inch HDD specifications 1 5 Specifications Items TOSHIBA HDD2D34BZK01 FUJITSU G8BC00028410 HITACH GST G8BC00029410 Outline Width mm 69 85 70 70 dimensions Height mm 9 5 9 5 9 5 Depth mm 100 100 100 Weight g 95 max 96 max 96 max Storage size formatted 40GB 40GB 40GB Speed RPM 5 400 5 400 5 400 Data transfer speed Mb s 175 0 341 7Mb s 64MB s max 493 max Interface transfer rate MB s 100 ...

Page 30: ...B s max 493 max 244 7 474 7 Interface transfer rate MB s 100 Ultra DMA mode Data buffer size MB 8 8 8 Average seek time ms Read 12 typ 12 12 Motor startup time s 4 4 3 5 typ Table 1 2 2 5 inch HDD specifications 3 5 Specifications Items TOSHIBA HDD2D32BZK01 FUJITSU G8BC00028810 HITACHI GST G8BC00029810 Outline Width mm 69 85 70 0 69 85 0 25 dimensions Height mm 9 5 9 5 9 5 0 2 Depth mm 100 100 100...

Page 31: ...493max Data buffer size MB s 16 8 8 Average seek time ms Read 12 12 12 typ Motor startup time s 4 4 3 5 Table 1 2 2 5 inch HDD specifications 5 5 Specifications Items TOSHIBA HDD2D31BZK01 HITACHI GST G8BC0002N810 HITACHI GST G8BC0002NA10 Outline Width mm 69 85 69 85 0 25 69 85 0 25 Dimensions Height mm 9 5 9 5 0 2 9 5 0 2 Depth mm 100 100 2 0 25 100 2 0 25 Weight g 101 typ 115 max 115 max Storage ...

Page 32: ...are listed in Table 1 3 Figure 1 6 CD ROM drive Table 1 3 CD ROM drive specifications Item TEAC CD 224EN G8CC0002R420 Data transfer rate burst sustained 33 3Mbytes sec max 1 545 to 3 600kB se Access access time ms 110 average Disc speed rpm typ 5 136 Applicable discs CD CD ROM 12cm 8cm CD R CD R W Supported Format CD DA CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form 1 Form 2 Photo CD Single multi sess...

Page 33: ...ate burst 33 3 Mbytes sec max Average access time ms 120 CD ROM 130 DVD ROM average TEAC standards Disc speed rpm 5 090 24x CAV speed mode approx Starting time sec 19 max Readable discs CD CD ROM 12cm 8cm CD R Recorded CD RW Recorded DVD ROM DVD R Recorded DVD RW Recorded DVD RAM Recorded DVD R Recorded DVD R Recorded Applicable Format CD CD DA CD ROM Mode1 Mode2 CD ROM XA Mode 2 Form1 Form2 Photo...

Page 34: ...t maximum 4 speed The specifications are listed in Table 1 5 Table 1 5 CD R RW DVD ROM drive specifications 1 2 Specifications Item PCC UJDA770 G8CC0002J420 ATAPI Burst Mbytes s 16 6 PIO Mode 4 16 6 Multiword Mode 2 33 3 Ultra DMA Mode2 CD ROM 150 typ Random Average access time msec DVD ROM 180 typ Random Data Buffer Capacity 2MB Supported Discs CD CD CD ROM CD R CD RW DVD DVD ROM DVD R DVD RW DVD...

Page 35: ... ROM DVD R DVD RW DVD RAM DVD R DVD RW Recordable Discs CD R RW Applicable Format CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video CD R Orange Book Part II CD RW HSRW Orange Book Part III Volume1 Volum...

Page 36: ...and DVD RAM at maximum 5 speed The specifications are listed in Table 1 6 Table 1 6 DVD Super Multi drive specifications 1 2 Item Pioneer DVR K16 G8CC0002U420 IDE Data Transfer Mode PIO Mode 4 Multi Word DMA Mode 2 Ultra DMA Mode2 ATAPI Interface SFF 8020 SFF 8090 Ver 5 Data buffer MB 2 Supported format Read KODAK Photo CD Single and Multi session CD Extra CD PLUS Video CD CD text data Read Write ...

Page 37: ...ions 2 2 Item PCC UJ 841 G8CC0002T ATAPI Burst Mbytes s 33 3 Ultra DMA mode 2 16 6 PIO Mode 4 Multi word DMA mode 2 Average access time ms DVD ROM CD ROM 180 typ 150 typ Data Buffer Capacity MB 2 Supported Format CD CD DA CD ROM CD ROM XA Photo CD CD Extra CD CD TEXT DVD DVD R DVD RW Ver 1 1 Ver 1 2 DVD Video DVD R DVD RW DVD RAM 2 6GB 4 7GB ...

Page 38: ... key and control key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 7 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 7 Keyboard 1 24 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 39: ... and external XGA or SXGA support displays simultaneously Figure 1 8 shows a view of the LCD module and Table 1 7 lists the specifications Figure 1 8 LCD module Table 1 7 LCD module specifications 1 3 Specifications Item 14 1 inch XGA TFT G33C00039110 Number of Dots 1 024 W x 768 H Dot spacing mm 0 279 H x 0 279 V Display range mm 285 7 H x 214 3 V Table 1 7 LCD module specifications 2 3 Specifica...

Page 40: ... 26 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 Table 1 7 LCD module specifications 3 3 Specifications Item 14 1 inch SXGA TFT G33C00022210 Number of Dots 1 400 W x 1 050 H Dot spacing mm 0 204 H x 0 204 V Display range mm 285 6 H x 214 2 V ...

Page 41: ...verter Board The FL inverter board supplies a high frequency current to illuminate the LCD module Table 1 8 lists the FL inverter board specifications Table 1 8 FL inverter board specifications Item Specifications G71C00011221 Voltage V DC 5 Input Power W 7 Voltage V 750 Current mA 6 00 Output Power mA 5W 7VA ...

Page 42: ...er is connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main batt...

Page 43: ... 0 9 DDR2 SDRAM P3V 3 3 Clock Generator Thermal Sensor MCH SDRAM SPD ICH7 M HDD PC CARD Power PCI E Mini Card FWH LED TPM Super I O RS232C LCD GPU STAC9200 E3V 3 3 ICH7 M PCI E Mini Card MDC S3V 3 3 EC KBC 3AXIS Accelerometer CRD E3V 3 3V Express Card CRD P3V 3 3V Express Card SD P3V 3 3V SD Card BT P3V 3 3 Bluetooth LAN E3V 3 3 LAN PGV 1 2 IGPU 1R2 P1V 1 2 GPU LAN1R2 E1V 1 2 LAN P5V 5 ICH7 M ODD ...

Page 44: ...0 Battery specifications Battery name Material Output voltage Capacity 1st battery Lithium Ion 10 8 V 4 700 mAh High capacity battery Lithium Ion 10 8 V 8 800 mAh Extended capacity battery Lithium Ion 10 8 V 7 050 mAh 2nd battery Lithium Ion 10 8 V 3 600 mAh RTC battery NiMH 2 4 V 16 mAh 1 12 1 Main Battery The removable main battery pack is the computer s main power source when the AC adaptor is ...

Page 45: ... 3 5 to 13 0 About 3 0 High capacity battery 8 800 mAh About 5 0 to 21 5 About 4 0 Extended capacity battery 7050 mAh About 5 0 to 17 5 About 3 5 2nd battery 3 600 mAh About 4 0 to 9 5 About 3 0 NOTE The time required when the system is powered on is affected by the amount of power the system is consuming Use of the fluorescent lamp and frequent disk access diverts power and lengthens the charge t...

Page 46: ... power to keep the current date time and other setup information in memory while the computer is turned off Table 1 12 lists the charging time and data preservation period of the RTC battery Table 1 12 RTC battery charging data preservation time Status Time Charging Time power on 8 hours Data preservation period full charge 30 days ...

Page 47: ...le 1 13 lists the AC adapter specifications Table 1 13 AC adapter specifications Parameter Specification G71C00043310 2 pin G71C00049410 G71C00049510 3 pin Power 75W Peak 90W Input voltage 100V 240V Input frequency 50Hz to 60Hz Input current 1 5A or less 100V 240V Output voltage 15V Output current 0A to 5A At constant voltage mode 5A to 6A At surge load mode ...

Page 48: ...1 Hardware Overview 1 13 AC Adapter 1 34 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 49: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...

Page 50: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 51: ...de 2 19 Procedure 3 Diagnostic Test Program Execution Check 2 31 Procedure 4 Replacement Check 2 32 2 5 USB FDD Troubleshooting 2 33 Procedure 1 USB FDD Head Cleaning Check 2 33 Procedure 2 Diagnostic Test Program Execution Check 2 34 Procedure 3 Connector Check and Replacement Check 2 35 2 6 HDD Troubleshooting 2 36 Procedure 1 Message Check 2 36 Procedure 2 Partition Check 2 37 Procedure 3 Forma...

Page 52: ...lacement Check 2 49 2 11 LAN Troubleshooting 2 50 Procedure 1 Diagnostic Test Program Execution Check 2 50 Procedure 2 Connector Check and Replacement Check 2 50 2 12 Bluetooth Troubleshooting 2 51 Procedure 1 Diagnostic Test Program Execution Check 2 51 Procedure 2 Connection Check 2 52 Procedure 3 Replacement Check 2 53 2 13 Wireless LAN Troubleshooting 2 54 Procedure 1 Transmitting Receiving Ch...

Page 53: ...hooting 2 61 1 Gigabit Ether ExpressCard 2 61 2 USB2 0 5in1 ExpressCard 2 61 2 17 Fingerprint sensor Troubleshooting 2 62 Procedure 1 Setting Windows Log ON password 2 63 Procedure 2 Registration of fingerprint 2 63 Procedure 3 Authentication of fingerprint 2 67 Procedure 4 Connector Check and Replacement Check 2 68 ...

Page 54: ...2 3 Figure 2 2 Printer port LED board 2 19 Figure 2 3 Function of Printer port LED 2 19 Tables Table 2 1 Battery icon 2 6 Table 2 2 DC IN icon 2 6 Table 2 3 Error code 2 7 Table 2 4 Result code 2 14 Table 2 5 Printer port LED boot mode status 2 21 Table 2 6 FDD error code and status 2 34 Table 2 7 HDD error code and status 2 39 ...

Page 55: ...er 3 Detailed Replacement Procedures are given in Chapter 4 Replacement Procedures The following tools are necessary for implementing the troubleshooting procedures The following tools are necessary for implementing the Diagnostics procedures For tools required for executing the Test Program refer to the Chapter3 For tools required for disassembling assembling refer to the Chapter 4 1 A set of too...

Page 56: ...FRU malfunctions Before going through the flowchart steps check the following Ask the user if a password is registered and if it is ask him or her to enter the password Make sure that Toshiba Windows XP is installed on the hard disk Non Toshiba operating systems can cause the computer malfunction Make sure all optional equipment is removed from the computer Make sure the USB FDD and optical drive ...

Page 57: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 1 2 TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 2 3 ...

Page 58: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 2 2 2 4 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 59: ... error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 8 6 If an error is detected on the CD ROM DVD ROM test perform the Optical Drive Troubleshooting Procedures in Section 2 9 7 If an error is detected on the modem test perform the Modem Troubleshooting Procedures in Section 2 10 8 If an error is detected on the LAN test perform the LAN Troubleshooting...

Page 60: ...upply status Battery icon DC IN icon The power supply controller displays the power supply status through the Battery icon and the DC IN icon in the LCD as listed in the tables below To check the power supply status install a battery pack and connect an AC adaptor Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery has been charging and AC adapter is connected Lights gree...

Page 61: ...de as shown below The error code begins with the least significant digit Table 2 3 Error code Error code Where Error occurs 1 h AC Adaptor 2 h 1st battery 3 h 2nd Battery 4 h S3V output P60 5 h E5V output P61 6 h E3V output P62 7 h 1R5 E1V output P63 CH0 8 h 1R8 B1V output P64 CH0 9 h PPV output P65 CH0 A h PTV output P66 CH0 B h 1R5 E1V output P63 CH1 C h 1R8 B1V output P64 CH1 D h PPV output P65...

Page 62: ...A when there is no load 14h Correction value of 0 A is out of designed value 1st Battery Error code Meaning 22h 1st battery discharge current over 0 5A when there is no load 23h 1st battery charge current is over 4 3A in charging 24h Correction value of 0 A is out of designed value 25h 1st battery charge current is over 0 3A in not charging 2nd Battery Error code Meaning 32h Secondary battery disc...

Page 63: ...2h E5V voltage is 4 50V or less at power on 54h E5V voltage is 4 50 V or less when EV is maintained and OUTV1 power EV power is specified E3V output P62 Error code Meaning 60h E3V voltage is over 3 96V when the computer is powered on off 61h E3V voltage is 2 81V or less in normal conditions when the computer is powered on 62h E3V voltage is 2 81V or less at power on 64h E3V voltage is 2 81 V or le...

Page 64: ...computer is powered on off 91h PPV voltage is 0 32V or less in normal conditions when the computer is powered on 92h PPV voltage is 0 32V or less at power on PTV output P66 CH0 Error code Meaning A0h PTV voltage is over 1 32V when the computer is powered on off A1h PTV voltage is 0 85V or less in normal conditions when the computer is powered on A2h PTV voltage is 0 85V or less at power on 1R5 E1V...

Page 65: ... C4h 1R8 B1V voltage is 1 53V or less when BV is maintained and OUTV8 power EV power is specified PPV output P65 CH1 Error code Meaning D0h PPV voltage is over 1 80V when the computer is powered on off D1h PTV voltage is 0 32V or less in nor mal conditions when the computer is powered on D2h PTV voltage is 0 32V or less at power on PTV output P66 CH1 Error code Meaning E0h PTV voltage is over 1 32...

Page 66: ...et If the cables are connected correctly go to the following step Connect a new AC adaptor and or AC power cord if necessary If the error still exists go to Procedure 5 Check 3 In the case of error code 2Xh Make sure the battery pack is correctly installed in the computer If the battery pack is correctly installed go to the following step Replace the battery pack with a new one If the error still ...

Page 67: ...o to Check 3 Check 3 Make sure the DC IN jack is firmly connected to the connector CN8800 on the system board If the DC IN jack is not firmly connected go to Procedure 5 If it is connected go to Check 4 Check 4 Use a multimeter to make sure the AC adaptor output voltage is close to 15 V If the output is several percent lower than 15 V go to Check 5 If the output is close to 15 V go to Check 6 Chec...

Page 68: ...aptor s output voltage is not normal Check 1 4 The battery is not installed Check 2 5 The battery s output voltage is not normal Check 3 6 The battery s temperature is not normal Check 4 7 A bad battery is installed Check 2 8 Any other problems Check 5 Check 1 Make sure the AC adaptor and AC power cord are firmly plugged into the DC IN socket and the wall outlet If these cables are connected corre...

Page 69: ...ter following the steps described in Chapter 4 Replacement Procedures Check the connection between the AC adaptor and system board and connection After checking the connections perform the following Check 1 Check 1 Replace the AC adaptor with a new one If the AC adaptor is still not functioning properly perform Check 2 Check 2 Replace the system board with a new one following the steps described i...

Page 70: ...ibes how to determine if the system board and CPU are defective or not functioning properly Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Printer Port LED Check on Boot Mode Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 71: ...ge instructs These errors occur when the system configuration preserved in the RTC memory CMOS type memory is not the same as the actual configuration or when the data is lost If you press F1 as the message instructs returns all system settings to their default values Then the system reboots If error message b appears often when the power is turned on replace the RTC battery If any other error mes...

Page 72: ...pears go to the HDD Troubleshooting Procedures in Section 2 6 If the error message 21 appears go to the Optical Drive Troubleshooting Procedures in Section 2 9 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED...

Page 73: ...t status by turning lights on and off as an eight digit binary value for boot mode Figure 2 2 shows the printer port LED NOTE You need Advanced Port Replicator III Plus in this test Figure 2 2 Printer port LED board Figure 2 3 shows the function of the printer port LED Figure 2 3 Function of Printer port LED TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 2 19 ...

Page 74: ...ft to right 6 Convert the status from binary to hexadecimal notation 7 If the final LED status is FFh normal status go to Procedure 4 8 If the final LED status matches any of the test status values in Table 2 3 perform Check 1 NOTE If an error condition is detected by the IRT test the printer port LED displays the status for the last test item which ended correctly For example when the printer por...

Page 75: ...ed mode Boot block checksum skipped when returned from S3 Halts when error occurs Checksum other than boot block skipped when returned from S3 B1h EC KBC rewrite check If rewrite is requested go to BIOS rewrite process B2h Initialization of SC HLT at LED B3H or B4 when error occurs Key input skipped when returned from S3 When a key is pressed check if it is Tilde key or Tab key skipped when return...

Page 76: ... 4s off 4s HLT after BEEP is sounded for 30s LED BBH When BIOS ROM is abnormal Blinks orange cycle 2s on 1s off 1s Key input Prohibition of USB BEEP Waiting for Key input Reading of CHGBIOSA EXE CHGFIRMA EXE FDC RESET Setting of parameters for 2HD 1 44MB Reading of first sector If it is the data of 1 44MB 2HD the media type is definite Setting of parameters for 2DD 720KB Retrieval of CHGBIOSA EXE ...

Page 77: ...heck of DRAM type and size at cold boot When unsupported memory is connected becoming HLT after beep sound 01h SM RAM stack area test HLT when DRAM size is 0 HLT When it can not be used as a stack Cache configuration Cache permission CMOS access test at cold boot HLT when an error is detected Battery level check of CMOS CMOS checksum check Initialization of CMOS data 1 Setting of IRT status Settin...

Page 78: ...lization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 06h Initialization of devices which need initialization before PCI bus initialization PIT test Cold boot only and initialization Setting of test pattern to channel 0 of PIT 0 Check whether the set test pattern can be read Initialization of PIT channel 0 Setting of timer interruption ...

Page 79: ...Judging of CPU type Geyserville support check Setting of CPU clock to high 07h Saving memory configuration to buffer Reading of EC version Update of flash ROM type ACPI table initialization for execution of option ROM Initialization of devices which need initialization before PCI bus initialization Setting of IDE device operation mode Setting of AC 97 Azalia operation mode Initialization of temper...

Page 80: ...ource making completion PnP H W initialization PC card slot initialization SIO initialization For models supporting SIO FIR initialization For models supporting FIR PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ Configuration Saving of VGA configuration result 0Bh Task generation for waiting PCI_CONFIGURATION completion Initialization of H W needed af...

Page 81: ...5H unused 14h SYS_MEM_CHECK Check of conventional memory Boot 15h EXT_MEM_CHECK Exception check in protected mode Boot 16h INIT_SYS_MEM Initialization of conventional memory Reboot LED 17h if error occurred during exception check in protected mode 18h CHK_DMA_PAGE Check of DMA Page Register Boot 19h CHECK_DMAC Check of DMAC Boot 1Ah INIT_DMAC Initialization of DMAC Boot 1Bh CHECK_PRT Check of prin...

Page 82: ...eys pressed during IRT Storing of T_SHADOW_RAM_SIZE Update of system resource before boot Rewriting of memory map data of INT15h E820h function Waiting for AC Link initialization completion For models supporting AC Link Updating of table for DMI Copy of ACPI table to top of expansion memory Waiting for writing of PSC version to BIOS completion Waiting for clock generator setting completion When er...

Page 83: ...Setting of battery save mode Setting of date Waiting for Bluetooth initialization completion For models supporting Bluetooth Update of DMI Wakeup factor Update of SM BIOS structure table PCI device configuration space close Cache control Process for CPU Make the CPU clock to be set by SETUP Waiting of motor off completion of disabled HDD Final setting of FDD information Post processing of PRE_BOOT...

Page 84: ... 6 HDD Troubleshooting Check 2 If the final status of the LED are the followings perform Procedure 4 Printer port LED error status Error Content B3H or B4H Initialization of SC error BBH Prohibition of BIOS update 1 17H Exception check error 20H Clock generator setting error 1 Check the situation of security because the setting of security may prohibit the renewal of BIOS when the LED status is BB...

Page 85: ...ic Test Menu Refer to Chapter 3 Tests and Diagnostics for more information on how to perform these tests 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Async test 7 Hard Disk test 8 Real Timer test 9 NDP test 10 Expansion test 11 CD ROM DVD ROM test 12 Wireless LAN test 13 Sound test 14 LAN Modem Bluetooth IEEE1394 test If an error is detected during these tests go...

Page 86: ...following the steps described in Chapter 4 Replacement Procedures and perform Check 1 Check 1 Visually check for the following a Cracked or broken connector housing b Damaged connector pins If their connectors are in good condition but there is still a problem go to Check 2 Check 2 The system board may be damaged Replace the system board with a new one following the steps described in Chapter 4 Re...

Page 87: ... FDD Head Cleaning Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 USB FDD Head Cleaning Check USB FDD head cleaning operation details are given in Chapter 3 Tests and Diagnostics Insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Clean the USB FDD heads using the cleaning kit...

Page 88: ...ectly and that the write protect tab is disabled If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 6 FDD error code and status Code Status 01h Bad command error 02h Address mark not found 03h Write protected 04h Record not found 06h Media removed 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h Not drive error 80h Ti...

Page 89: ...irmly and repeat Procedure 2 If any of the connections is damaged or there is still an error go to Check 2 Check 2 The USB FDD or USB FDD cable may be defective or damaged Replace it with a new one If the USB FDD is still not functioning properly perform Check 3 Check 3 The GN board or GN cable may be defective or damaged Replace it with a new one following the steps in Chapter 4 Replacement Proce...

Page 90: ...Check When the computer s HDD does not function properly some of the following error messages may appear on the display Start with Check 1 below and perform the other checks as instructed Check 1 If any of the following messages appear go to Procedure 5 If the following messages do not appear perform Check 2 HDC ERROR After 5 seconds this message will disappear or IDE 0 ERROR After 5 seconds this ...

Page 91: ...k 3 If drive C is listed as active in the FDISK menu go to Check 4 If drive C is not listed as active return to the FDISK menu and choose the option to set the active partition for drive C Restart the computer and then go to Procedure 3 Check 4 Remove the FD and restart the computer If the problem still exists go to Procedure 3 Check 5 Using the SYS command on the Toshiba MS DOS system disk instal...

Page 92: ...age appears on the display the HDD is formatted Format complete If an error message appears on the display refer to the Toshiba MS DOS Manual for more information and perform Check 2 Check 2 Using the Diagnostics Disk format the HDD with a low level format option Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostic program If the following message appears on the displ...

Page 93: ...h a new one following the instructions in Chapter 4 Replacement Procedures The error codes and statuses are listed in Table 2 7 If an error code is not generated or the problem still exists go to Procedure 5 Table 2 7 HDD error code and status Code Status 01h Bad command error 02h Address mark not found 04h Record not found 05h HDC not reset 07h Drive not initialized 08h Overrun error DRQ ON 09h D...

Page 94: ...the HDD is firmly connected to CN1850 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The HDD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 The System board may be damaged Replace it with a new...

Page 95: ... Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs g...

Page 96: ...keyboard cable is securely connected to CN3200 on the system board If the connection is loose reconnect firmly If there is still an error go to Check 2 Check 2 The keyboard or its cable may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 5 Check 3 Make sure the touch pad cable is firmly connected to CN320...

Page 97: ... Troubleshooting 2 Troubleshooting Procedures TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 2 43 Check 5 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures ...

Page 98: ...al monitor the system board may be defective Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The Display Test program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for detai...

Page 99: ... functions do not operate properly perform Check 2 4 If the FL remains lit when the display is closed perform Check 4 Check 1 Replace the FL with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check2 Check 2 Replace the LCD module with a new one following the instructions in Chapter 4 Replacement Procedures an...

Page 100: ... with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check The CD ROM DVD ROM test program is stored in the Diagnostics Disk For the test prepare test Media Then insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Re...

Page 101: ...bed in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the drive to test is firmly connected to CN1801 on the system board If the connection is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The drive may be defective or damaged Replace the drive with a new one If there is still an error go to Check 3 Check 3 Repla...

Page 102: ...with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the LAN Modem Bluetooth IEEEE1394 test program in the USB floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostics tes...

Page 103: ...ystem board and the connector of the MDC If a connector is disconnected connect it firmly and repeat Procedure 1 If the modem is still not functioning properly perform Check 2 Check 2 The MDC may be defective or damaged Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the modem is still not functioning properly perform Check 3 Check 3 The modem jack or MDC cable...

Page 104: ...ocedure 2 Connector Check and Replacement Check The RJ 45 jack with LAN cable is connected to the system board If the LAN malfunctions the system board might be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following check Check 1 Make sure the RJ 45 jack is firmly connected to CN4100 on the system board If the connector is disco...

Page 105: ...st Program Execution Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Check 1 Execute Bluetooth test program Perform the test following the instructions described in Chapter 3 Bluetooth Test Program You will need a second computer that can communicate by the Bluetooth If the computer passes...

Page 106: ...checks Check 1 Make sure the Bluetooth module is firmly connected to CN4400 on the sound board If the connector is disconnected connect it firmly If the Bluetooth module is still not functioning properly perform Check 2 Check 2 Make sure the Bluetooth antenna cable is firmly connected to the Bluetooth module If the Bluetooth antenna cable is disconnected connect it firmly If the Bluetooth module i...

Page 107: ... checks Check 1 The Bluetooth module may be defective or damaged Replace the Bluetooth module with a new one following the steps in Chapter 4 Replacement Procedures If the Bluetooth is still not functioning properly perform Check 2 Check 2 The Bluetooth antenna may be defective or damaged Replace the Bluetooth antenna with a new one following the steps in Chapter 4 Replacement Procedures If the Bl...

Page 108: ...ure 3 Replacement Check Procedure 1 Transmitting Receiving Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the wireless LAN function to check the transmitting r...

Page 109: ...heck 1 Make sure the wireless LAN board is firmly connected to CN2600 on the system board If the connector is disconnected connect it firmly If the wireless LAN board is still not functioning properly perform Check 2 Check 2 Make sure the wireless LAN antenna cables are firmly connected to the wireless LAN board If the wireless LAN antenna cables are disconnected connect them firmly If the wireles...

Page 110: ...form the following checks Check 1 The wireless LAN board may be defective or damaged Replace the board with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists perform Check 2 Check 2 The wireless LAN antenna may be defective or damaged Replace the antenna with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists pe...

Page 111: ...he steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connecor Check Procedure 3 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the Sound test program in the USB floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for det...

Page 112: ...ork properly the headphone cable may be disconnected Make sure the headphone cable is firmly connected to J6310 on the GN board If the sound function still does not work properly go to Check 4 Check 3 If the microphones do not work properly the internal microphone cable or external microphone cable may be disconnected When the internal microphone malfunctions make sure the internal microphone cabl...

Page 113: ...headphone does not sound properly the headphone jack may be defective or damaged Replace it with a new one If the sound function still does not work properly go to Check 4 Check 3 If the microphones do not work properly the microphone cable may be defective or damaged Replace it with a new one If the microphone still does not work properly go to Check 4 Check 4 The GN board may be defective or dam...

Page 114: ...card can be read If the card is not recognized or data are not red go to Procedure 2 Procedure 2 Connector Check and Replacement Check The SD card is connected to IS2101 on the System Board Check 1 The SD card and the System Board may be disconnected Make sure the SD card is firmly inserted to IS2101 on the System Board If not insert it firmly If the SD card is still not functioning properly perfo...

Page 115: ...e following device is recognized on the Device Manager window Marvell Yukon 88E8053E PCI E Gigabit Ethernet Controller 2 2 is displayed in the PC with a built in LAN of Gigabit because the controller is the same one 2 is not displayed in the PC with a built in LAN of 10 100 Megabit 4 After making sure take a Safety Remove procedure and pull out the Gigabit Ether ExpressCard 2 USB2 0 5in1 ExpressCa...

Page 116: ...ted When failed in Procedure 1 to Procedure 3 execute Procedure 4 Procedure 1 Setting Windows Log ON password Procedure 2 Registration of fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check CAUTION Scan your finger shown below 1 Put your finger in parallel to the sensor 2 Put your finger on the centerline of the sensor 3 Make sure the first joint...

Page 117: ... TOSHIBA that has been made in item 2 to item 4 in User Accounts display 6 Select Create a password after displaying What do you want to change about s account 7 Input a password e g password in the box under the message of Type a new password and Type the new password again to confirm after displaying Create a password for s account Click Create Password button 8 In the Create a password for s ac...

Page 118: ...word e g password which has been input in item 7 of Procedure1 Click Next 4 After displaying Enrollment Hints check off in the box of Run interactive tutorial when proceeding without seeing Tutorial The display of if you want really skip or not the Tutorial appears and then click Skip Tutorial 2 64 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 119: ...ter displaying User s Fingerprint click the box of thumb of right hand A small window of Swipe finger appears then swipe three times 6 The display becomes as follows when the fingerprint is registered correctly Click Next TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 2 65 ...

Page 120: ...isplaying User Enrollment dialog you are asked if you want to register one more finger Click No when you do not want to register one more 8 When Advanced Security is displayed click Next 9 When Finish is displayed click Finish 2 66 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 121: ...erprint Software window click Close Procedure 3 Authentication of fingerprint 1 Turn on the computer Windows starts up 2 In the Windows Log ON window scan the fingerprint of registered finger Make sure that a green check mark is displayed in the box It means you have logged on TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 2 67 ...

Page 122: ...onnector CN9540 on the GF board is connected to the connector CN9700 on the system board Check 1 Check the GF cable is firmly connected to the connector CN9540 on the GF board and connector CN9700 on the system board If not connect it firmly If the finger sensor is still not functioning properly perform Check 2 Check 2 The GF cable may be faulty Replace it with a new one If the problem persists pe...

Page 123: ...roubleshooting Procedures TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 2 69 Check 3 The GF board may be faulty Replace it with a new one If the problem persists perform Check 4 Check 4 The system board may be faulty Replace it with a new one ...

Page 124: ...2 Troubleshooting Procedures 2 17 Fingerprint sensor Troubleshooting 2 70 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 125: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...

Page 126: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 3 ...

Page 127: ...3 Heatrun test program 3 7 3 3 Setting of the hardware configuration 3 8 3 4 Heatrun Test 3 10 3 5 Subtest Names 3 11 3 6 System Test 3 13 3 7 Memory Test 3 15 3 8 Keyboard Test 3 16 3 9 Display Test 3 17 3 10 Floppy Disk Test 3 20 3 11 Printer Test 3 22 3 12 Async Test 3 24 3 13 Hard Disk Test 3 25 3 14 Real Timer Test 3 28 3 15 NDP Test 3 30 3 16 Expansion Test 3 31 3 17 CD ROM DVD ROM Test 3 33...

Page 128: ...scription 3 51 3 24 2 Operations 3 52 3 25 System Configuration 3 56 3 25 1 Function Description 3 56 3 25 2 Operations 3 57 3 26 Wireless LAN Test Program Intel made a b g 3 58 3 27 LAN Modem Bluetooth IEEE1394 Test Program 3 63 3 27 1 LAN test 3 63 3 27 2 Modem test 3 66 3 27 3 Bluetooth test 3 67 3 27 4 IEEE1394 test 3 76 3 28 Sound Test program 3 77 3 28 1 Sound Standard test 3 77 3 28 2 Sound...

Page 129: ...ames 3 11 Table 3 2 Error codes and error status names 3 34 Table 3 3 Hard disk controller status register contents 3 37 Table 3 4 Error register contents 3 38 Table 3 5 Error message 3 69 Table 3 6 Error code for Bluetooth test BD_ADDR 3 69 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 74 ...

Page 130: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 131: ...nformation of the computer It is also included in one of Diagnostic Disks The heatrun test is automatic test program which executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if All Devices is selected in the Device Config in SETUP menu 3 1 1 Diagnostics menu...

Page 132: ...t module USB test A USB cable USB test An external CRT monitor Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A store bought CD RW media CD ROM DVD ROM test A microphone Sound test Headphones Sound test A cleaning kit to clean the floppy disk drive heads Head Cleaning An exclusive mode...

Page 133: ...lowing programs Initial configuration DMI information save DMI information recovery System configuration display E2PROM test MAC GUID DMI You will need the following equipment to perform some of the programs The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics...

Page 134: ... To start the H W initial information setting tool press I or i and Enter To start the Heatrun test press H or h and Enter NOTE After replacing the system board or CPU it is necessary to execute the subtest 01 Initial configuration in 3 3 Setting of the hardware configuration 3 2 1 Diagnostics menu T D To execute this program press M or m in the startup menu press Enter The following menu appears ...

Page 135: ...right TOSHIBA Corp 20XX DIAGNOSTIC TEST MENU 1 SYSTEM TEST 2 MEMORY TEST 3 KEYBOARD TEST 4 DISPLAY TEST 5 FLOPPY DISK TEST 6 PRINTER TEST 7 ASYNC TEST 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU Functions 1 through 12 are the Diagnostic Tests Function 88 sets the floppy disk drive and hard disk...

Page 136: ...played by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TEST LOOP increases the pass counter by one each time the test cycle ends and restarts...

Page 137: ...ror counter Table 3 1 in section 3 5 describes the function of each test on the subtest Table 3 2 in section 3 18 describes the error codes and error status names for each error Details of tests in DIAGNOSTIC TEST MENU are described on and after section 3 6 As for other service programs refer to section 3 20 to 3 25 3 2 2 H W initial information setting tool After selecting this test the following...

Page 138: ...cro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 Enter Version Number is displayed Input the computer s version ...

Page 139: ...sk Subtest 04 DMI information recovery This is one of tools to copy the DMI information to a new PCB after replacing This subtest writes all the DMI data in the floppy disk into the new PCB NOTE Since the data of UUID is updated every time when this subtest DMI information recovery is done the saved UUID data is not written Subtest 08 System configuration display This subtest displays the informat...

Page 140: ... Test are executed successively For more details on the procedure and test content refer to Running Test When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu NOTE The test result Errorlog txt is stored in the floppy disk The result is displayed in the same format as Log Utilities For more details...

Page 141: ...an ON OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Se...

Page 142: ...nt to point receive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 12 C...

Page 143: ...The following message will appear Test Fan Revolution 0000RPM Start Press Enter key Press Enter The following message will appear Test Fan Revolution Low speed Start Make sure the fan rotates at low speed and the message of fan revolution for it changes Then press Enter The following message will appear Test Fan Revolution High speed Start Make sure the fan rotates at high speed and the message of...

Page 144: ...t displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter ...

Page 145: ...le This subtest writes constant data and address data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 ...

Page 146: ...est 01 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan ...

Page 147: ...t 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green an...

Page 148: ...024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds and the screen ret...

Page 149: ...HHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest ...

Page 150: ...ect the media mode and start track to be tested and press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS...

Page 151: ...04 only Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random ...

Page 152: ...ollowing message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple pattern This subtest prints c...

Page 153: ...int This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested TECRA M5...

Page 154: ...7Eh Subtest 01 FIR SIR Point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This subtest is used with subtest 01 described above This sub...

Page 155: ...ate back up disks as described below Check to see if the Microsoft Create System Disks Tools MSCSD EXE still exists in the System Tools Folder This tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions 1 The following...

Page 156: ...The first digit of the STATUS indicates the drive being tested and the last two digits indicate the error status code as explained in the table 3 2 of the section 3 18 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequ...

Page 157: ...der 2DB6DB 6 cylinder D24974 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data which is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtes...

Page 158: ...ew date PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the ...

Page 159: ... date and time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 160: ...ntenance Manual 960 542 3 15 NDP Test To execute the NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 161: ...connector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 ...

Page 162: ...onitor with monitor ID function is required Connect the external monitor to the PC for the test of ID acquisition The judgment of acquisition is based on the panel data In simultaneous display mode or internal display mode in which the panel data is acquired this subtest will fail Therefore make sure only the external display is selected when executing this subtest ...

Page 163: ...r ABEX TEST CD ROM TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data...

Page 164: ... ADAPT ROM SENSING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HU...

Page 165: ...PRT TIME OUT PRT FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 ...

Page 166: ...ROCESSOR NDP CONTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH U...

Page 167: ...displays the HDC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write f...

Page 168: ...ected 6 UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a reca...

Page 169: ... test 2 from the DIAGNOSTIC MENU and press Enter The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad 3 GP Button 4 Kill Switch 5 USB 6 Docker Dock Undock 7 LED 8 PC Card Device Lock A Acceleration sensor 9 Exit to Common Test Press test number 1 A Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu se...

Page 170: ...drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test 3 40 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 171: ...itch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same time TE...

Page 172: ... to the ONLY ONE TEST menu Subtest 04 Kill Switch This subtest checks if the Wireless communication switch works properly If the test is started with the switch ON following message appears in the display Kill switch is set to a start position OFF Slide the switch to OFF position Then following message appears in the display KILL SWITCH ON Slide the switch to ON position Then following message app...

Page 173: ... appears in the display if an error is found during the test Confirm the connection of cable and then execute the test again Press 9 and Enter to return to ONLY ONE TEST menu Subtest 06 Docker Dock Undock This subtest is executed with an Advanced Portreplicator III Plus installed Press Enter while pushing the eject button of the Advanced Portreplicator III Plus after the following message appears ...

Page 174: ...r Switch LED lights in the following order Green Orange Blue OFF Press any key and following message appears in the display Check DC IN Power Main Battery LED Green Orange Check if the each LED lights in the same color shown in the display Message switches Green Orange Press Enter and return to the ONLY ONE TEST menu Subtest 08 PC Card Device Lock NOTE PC card wraparound test is not tested on this...

Page 175: ...st is executed on the following condition 1 Flat desk with vertical plane to get the stability of machine 2 Prevent the machine from shake or shock Vertical plane Flat desk Set the machine against the vertical plane with the Front upward Example The figure below shows the name and position of each side TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 3 45 Right side Left side Back Front Top heaven...

Page 176: ...ne on the flat desk with the right side of machine upward Then press Enter to detect the data on this setting of machine The following message appears in the display The front establishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the front of machine upward Then press Enter to detect the data on this setting of machine The following mes...

Page 177: ...orm this program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The...

Page 178: ...ults in RAM This function can store data on a floppy disk or output the data to a printer or the display The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned...

Page 179: ... 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key re...

Page 180: ...floppy disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the DIAGNOSTIC MENU and press Enter the following messages for selectable tests will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y and Enter To cancel the test press N and Enter If you...

Page 181: ...he Toshiba MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the cont...

Page 182: ...g message Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XX...

Page 183: ...as started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too lar...

Page 184: ... message will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will acces...

Page 185: ...ar To finish the dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Model No XXXXXXX Press Enter to return to the FDD UTILITIES MENU ...

Page 186: ...m contains the following configuration information for the computer 1 Processor Type Code L2 cache 2 Chip set VRAM 3 BIOS ROM version 1st ID 2nd ID 4 Boot ROM version 5 EC total version 6 PS Microprocessor version 7 Micro code revision Processor number 8 Total Memory Size Conventional memory 9 Battery code 10 HWSC 11 FSB Voltage 12 The number of printer ports 13 The number of ASYNC ports 14 Math c...

Page 187: ...XXH BOOT ROM Version VX XX EC Total Version VX XX PS Micon Version VX XX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X USB Floppy Disk Drive s Track XX Head XX Sector XX X ...

Page 188: ...isk Drive Turn on the power while pressing U The following menu appears in the display Intel Calexico2 11a g Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of Calexico2 11a g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the ...

Page 189: ...ng a wrong wireless LAN card Using unspecified card Defective wireless LAN card Checking the connection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following messag...

Page 190: ...unication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine Connect the responder machine to the access points for 802 11a 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine This subtest chec...

Page 191: ...ecks the communication of wireless LAN antenna of Calexico 802 11a mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message will appear in the display Press any key and following message will appear in the display 11a Communication Test NG Press any key and return to the test menu When a defec...

Page 192: ...ode For more details on procedure and contens of this subtest refer to Subtest04 Communication test of 11a mode Subtest06 All the tests of Calexico 11a b g Card This subtest checks SKU information MAC address of Calexico 802 11a b g card antenna connection and communication test of Calexico 802 11b card and communication test of Calexico 802 11a and Calexico 802 11g The test stops at when a defect...

Page 193: ...n the power The following message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 27 1 LAN test To execute LAN test press 1 and Enter The following...

Page 194: ...mit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display 3 64 CONFIDENTIAL TECRA M5 Maint...

Page 195: ...ter The following message will appear Testing adapter hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 3 ...

Page 196: ...xecute Modem test press 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be execut...

Page 197: ...ogram VX XX 1 BD_ADDR check 3 Communications test DUT mode T communications test TEST mode Press test number 1 3 T _ Press 1 or 3 key to perform the corresponding subtest To quit the Bluetooth test program eject the floppy disk and turn the computer off while the menu above is displayed Subtest 01 BD_ADDR check This subtest checks the BD_ADDR functions When the Bluetooth test menu is displayed pre...

Page 198: ...XXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S PPPPPP A A SSSSS SSSSS P AAAAAAA S S P A A S S S S P A A SSSSS SSSSS If the target machine has any problem it displays Error message The following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A I L F A A I L FFFFFF A A I L F AAAAAAA I L F A A I L...

Page 199: ...0x03 Hardware Failure 0x04 Page Timeout 0x05 Authentication Failure 0x06 Key Missing 0x07 Memory Full 0x08 Connection Timeout 0x09 Max Number Of Connections 0x0a Max Number Of SCO Connections To A Device 0x0b ACL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a ...

Page 200: ...t Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail Subtest 03 Communication test DUT mode Subtest T Communication test TEST mode This subtest checks the Bluetooth communication functions Set the responder machine to DUT ...

Page 201: ...ir VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h Ready Progress Bar ESC Stop Insert a floppy disk containing the test program into the tester machine and turn on the power When the Bluetooth test menu is displayed on the tester machine press T and Enter to select the subtest The following message will appear Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by ...

Page 202: ... is completed the progress bar stops The following message is shown Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE DDDDD C C O O MM MM P P L E T E D D C O O M M M M P P L E T E D D C O O M M M PPPPPP L EEEEEE T EEEEEEE D D C O O M M P L E T E D D C C O O M M P L E T E D D CCCC OOO M M P L...

Page 203: ...t C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE I NN N C C O O MM MM P P L E T E I N N N C O O M M M M P P L E T E I N N N C O O M M M PPPPPP L EEEEEE T EEEEEEE I N N N C O O M M P L E T E I N NN C C O O M M P L E T E III N N CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE Testing is finished A If any problem is detected during the test the mas...

Page 204: ...t Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0x15 Other End Terminated Connection About to P...

Page 205: ...ror code Meaning 0x20 Unsupported LMP Parameter Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail ...

Page 206: ... test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest 02 Responder set This ...

Page 207: ...am is stored to the HDD Reboot the computer from the HDD The following message will appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 28 1 Sound Standard test To execute the Sound Standard test press 1 and Enter The following menu ...

Page 208: ...er When this subtest is selected the following message will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after th...

Page 209: ...he data can be measured as a sine wave When the subtest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest 03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subte...

Page 210: ...CD 3 28 3 1 Test media Toshiba made test media CD DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI status 00 Command XX Block address XXXXXX...

Page 211: ...g subtest03 be sure to set the sound at proper volume This subtest plays sine wave while changing its table from 100Hz to 20Hz The test returns to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker The test returns to the CD Sound Standard men...

Page 212: ...us 00 Command XX Block address XXXXXXXX Block length XXXXXXXX Final Block address XXXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number NOTE When the CD ROM t...

Page 213: ...ate Time a Date MM DD YYYY b Time HH MM SS 3 Battery a Battery Save Mode b PCI Express Link ASPM c Enhanced C States 4 Password 5 HDD Password a HDD b HDD Password Mode c User Password d Master Password 6 Boot Priority a Boot Priority b HDD Priority 7 Others a Core Multi Processing b Dynamic CPU Frequency Mode c Execute Disable Bit Capability d Virtualization Technology e Auto Power On f Diagnosti...

Page 214: ...Built in HDD b Select Bay 11 PCI Bus a PCI Bus 12 Security Controller a TPM b Clear TPM Owner 13 Display a Power On Display b LCD Display Stretch c TV type 14 Peripheral a Internal Pointing Device b Ext keyboard Fn c Parallel Port Mode 15 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation c USB Memory BIOS Support Type 16 PCI LAN a Built in LAN ...

Page 215: ... 29 SETUP 3 Tests and Diagnostics 3 29 2 Accessing the SETUP Program While pressing ESC turn on the power Then press F1 The following display appears TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 3 85 ...

Page 216: ...ace to change the value Accepting Changes and Exiting the SETUP Window 1 Press End to accept the changes you made If the changed item does not require the system to reboot the following message is displayed Are you sure Y N If the changed item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other chang...

Page 217: ...ration When you access SETUP the current configuration is displayed 1 To show the factory preset configuration press Home 2 Press End and then press Y to accept the factory preset settings NOTE When you execute the default setting the following settings are not changed HDD Mode Password Write Policy in the CPU Cache ...

Page 218: ... 2 System Date Time Use this option to set the computer s system date time Press to move the cursor to the right and press to move the cursor to the left Press the space bar to increase the number and press BkSp to decrease the number a Date Use this option to set the system date of the computer b Time Use this option to set the system time of the computer 3 Battery This option is used to select F...

Page 219: ...e Default Disabled Disables sleep mode LCD Brightness Use this option to set the level of LCD brightness Super Bright Full brightness for maximum visibility Bright Full brightness for high visibility Default Semi Bright Less than full brightness for saving power Cooling Method If the CPU becomes too hot the fan turns on or the processing speed is lowered automatically When the CPU temperature fall...

Page 220: ...t or reset the user password for power on Not Registered Change or remove the password Default For details on setting the user password refer to the User s Manual 5 HDD Password This option sets HDD password HDD password is a security function to protect the built in HDD a HDD This item selects the hard disk to set HDD password Built in HDD Sets HDD password for the built in HDD Default Second HDD...

Page 221: ...DD FDD CD ROM LAN The computer looks for bootable files in the following order HDD FDD CD ROM and LAN Default FDD HDD CD ROM LAN The computer looks for bootable files in the following order FDD HDD CD ROM and LAN HDD CD ROM LAN FDD The computer looks for bootable files in the following order HDD CD ROM LAN and FDD FDD CD ROM LAN HDD The computer looks for bootable files in the following order FDD ...

Page 222: ... or peripherals you use a Core Multi Processing The Core Multi Processing sets the CPU operating mode Enabled Enables Core Multi Processing functions Default Disabled Disables Core Multi Processing functions b Dynamic CPU Frequency Mode Use this option to choose a setting from the followings Dynamically Switchable Enables Intel SpeedStep technology When the computer is in use the CPU power consump...

Page 223: ...Disables Virtualization Technology Default e Auto Power On Use this option to set a time and date for automatic power on and enable or disable the ring indicator feature Alarm Date Option appears only when Alarm Time is enabled Only for LAN Model Alarm Time is set in the sequence of hours and minutes Seconds cannot be changed Alarm Date Option is set in the sequence of month and day If Alarm Date ...

Page 224: ...s displayed in English Default French The message is displayed in French 8 Configuration This option displays the configuration method a Device Config The devices are initialized when the PNP OS loads Setup by OS First devices necessary for loading the OS will be initialized After the PNP OS loads the OS will initialize other devices In this case setup of PC Cards will be fixed to Auto Selected an...

Page 225: ...errupt request level IRQ and I O port base address for each COM level is shown below COM level Interrupt level I O address COM1 4 3F8H Serial port default COM2 3 2F8H COM3 4 3E8H COM3 5 3E8H COM3 7 3E8H COM4 3 2E8H COM4 5 2E8H COM4 7 2E8H Not Used Disables port b Parallel This option sets the interrupt request level IRQ and I O port base address for the parallel port When the Parallel Port Mode is...

Page 226: ...rs the port should be set to ECP With some other parallel devices the setting should be Std Bi Direct 10 Drives I O This option displays the address and interrupt level for hard disk drive optical drive and PC card It is for information only and cannot be changed a Built in HDD Primary IDE 1F0H IRQ14 The Built in HDD is ready for use No Drive The Built in HDD is not installed b Select Bay This opt...

Page 227: ...is displayed and the PC waits Y E S and Enter key inputs by the user When Y E S and Enter keys are pressed the data is disposed After changing the display of TPM item is changed to Disabled and this item becomes not displayed and the cursor could not be moved on the TPM item 13 Display This group of options configures the computer s display a Power On Display This option is used to select the disp...

Page 228: ...keyboard Selecting this option displays the following subwindow Enabled Enables the feature Use this option to set a key combination on an external keyboard to emulate the Fn key on the computer s internal keyboard Setting a Fn key equivalent will enable you to use Hotkeys by pressing the set combination in place of the Fn key The following items can be selected for this option Left Ctrl Left Alt ...

Page 229: ...nd keyboard by setting the USB KB Mouse Legacy Emulation item to Enabled Enabled USB Legacy Support can be used Default Disabled USB Legacy Support cannot be used b USB FDD Legacy Emulation Use this option to enable or disable USB FDD Legacy Emulation Enabled USB Legacy Support can be used Default Disabled USB Legacy Support cannot be used c USB Memory BIOS Support Type Sets the type of the USB me...

Page 230: ...SETUP 3 100 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 16 PCI LAN This option enables disables the Built in LAN functions a Built in LAN Enabled Enables Built in LAN functions Default Disabled Disables Built in LAN functions ...

Page 231: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...

Page 232: ...4 Replacement Procedures 4 ii CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 233: ...er Card 4 34 4 12 Wireless LAN board 4 36 4 13 Internal microphone 4 39 4 14 Sound board 4 40 4 15 RTC battery 4 42 4 16 Video board 4 44 4 17 GPU heat sink 4 46 4 18 CPU heat sink CPU 4 48 4 19 Fan 4 52 4 20 System board HDD cable DC IN jack 4 54 4 21 LAN Modem jack 4 57 4 22 PC card slot 4 58 4 23 Battery lock Battery latch ODD latch 4 59 4 24 LCD unit FL inverter 4 61 4 25 Touch pad 4 66 4 26 F...

Page 234: ... Removing the memory module 4 20 Figure 4 12 Removing keyboard holder 4 22 Figure 4 13 Removing the keyboard holder and screws 4 23 Figure 4 14 Removing the keyboard support plate 4 24 Figure 4 15 Removing the keyboard 4 25 Figure 4 16 Removing the SW membrane 4 27 Figure 4 17 Removing the display assembly 1 4 29 Figure 4 18 Removing the display assembly 2 4 30 Figure 4 19 Removing the display ass...

Page 235: ...he LAN Modem jack 4 57 Figure 4 41 Removing the PC card slot 4 58 Figure 4 42 Removing the battery lock 4 59 Figure 4 43 Removing the mask seal mask lubber and screw 4 61 Figure 4 44 Removing the FL inverter 4 62 Figure 4 45 Removing the LCD unit 4 63 Figure 4 46 Removing the LCD support 4 64 Figure 4 47 Removing the touch pad assembly 4 66 Figure 4 48 Removing the finger print sensor board 4 68 F...

Page 236: ...4 Replacement Procedures 4 vi CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 Figure 4 61 to 4 64 Replacing Samsung fluorescent lamp SXGA 1 to 4 4 88 to 4 90 ...

Page 237: ...y pack next optional items such as the optional PC card and optional SD card then follow the line on the chart to determine which FRU you must remove next in order to repair the one you think is causing the computer to operate improperly Refer to the example at the bottom of the page How to see the chart This chart shows which unit s you need to remove in advance when you replace one unit Example ...

Page 238: ...nected from an AC power source Remove any metal jewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid any risk of damage to ...

Page 239: ...he necessary diagnostics tests described in this manual 5 Do not perform any operations that are not necessary and use only the described procedures for disassembling and installing FRUs in the computer 6 After removing parts from the computer place them in a safe place away from the computer so they will not be damaged and will not interfere with your work 7 You will remove and replace many screw...

Page 240: ... connectors are used with all other cables These connectors can be connected and disconnected by simply pulling them apart or pushing them together Assembly Procedures After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally you will need to reassemble the computer Install all the removed FRUs following the steps described in th...

Page 241: ...arts The following equipment is necessary to disassemble and reassemble the computer One M2 point size 0 Phillips screwdriver One M2 5 M3 point size 1 Phillips screwdriver One screw driver for stud screw One 4 mm flat blade screwdriver Tweezers to lift out screws that you cannot grasp with your fingers ESD mats for the floor and the table you are working on An ESD wrist strap or heel grounder Anti...

Page 242: ...lt in electrical shorts or other damage if screws or components come loose NOTE Toshiba recommends that you use an electric screw driver for quick and easy operations M2 0 167 N m 1 7 kgf cm M2 5 0 294 N m 3 0 kgf cm M3 0 549 N m 5 6 kgf cm NOTE The computer contains several flat head screws These screws have less contact area with the screwdriver so be careful to press firmly enough to prevent th...

Page 243: ... decimal places such as 2 5 mm or 2 8 mm Marking of Screws on the Computer Body To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Kind of screws Symbol BIND screw B FLAT HEAD screw F SUPER THIN HEAD screw S TAPPING screw T Other screws U Unique screws STUD etc Examples 6 mm BIND screw B6 1...

Page 244: ...break twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and other external devices from the computer 3 Turn the computer face down 4 Release the battery lock Pull out the battery pack while sliding the battery latch as shown in the following figure NOTE For environmental reasons do not throw away a spent battery pack Battery pack Battery lock Battery l...

Page 245: ... used handled or disposed of For environmental reasons collect the spent battery packs Use only batteries recommended by Toshiba for replacements NOTE Check the battery s terminals visually If they are dirty wipe them clean with a dry cloth 1 Turn off the power of the computer 2 Connect the AC adapter and all other external devices to the computer 3 Push the battery pack into the battery slot Make...

Page 246: ...d refer to the car s documentation and to your operating system documentation for proper procedures and precautions 1 Turn the computer face up 2 Press the eject button for the Express card you want to remove to extend the button 3 Press the extended eject button to pop the Express card out 4 Grasp the Express card and pull it out Eject button Express card Figure 4 2 Removing the Express card 4 10...

Page 247: ...Figure 4 3 Removing the PC card Installing the Express card PC card To install the Express card PC card follow the steps below and refer to Figure 4 2 and 4 3 CAUTION The upper slot is for only an Express card and the lower slot is for only a PC card Do not insert a PC card in the upper slot 1 Insert the PC card Express card into the card slot 2 Push it carefully to ensure a firm connection TECRA ...

Page 248: ...ing system documentation for proper procedures and precautions 1 Push the SD card in and release it to pop the card out 2 Grasp the SD card and pull it out SD card Figure 4 4 Removing the SD card Installing the SD card To install the SD card follow the steps below and refer to Figure 4 4 1 Insert the SD card in the SD card slot 2 Push it carefully to ensure a firm connection 4 12 CONFIDENTIAL TECR...

Page 249: ...t by the sides Removing the HDD To remove the HDD follow the steps below and refer to Figure 4 5 to 4 7 1 Turn the computer upside down 2 Loosen the screw with an e ring and remove the HDD cover while releasing latches HDD cover Screw e ring Figure 4 5 Removing the HDD cover TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 13 ...

Page 250: ...of the HDD cable Be careful not to damage the connector HDD assembly Tab Connector Figure 4 6 Removing the HDD assembly NOTE The following steps describe how to disassemble the HDD assembly however do not disassemble if the HDD is working properly 4 14 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 251: ... the following screws M3 4S FLAT HEAD screw 4 5 Separate the HDD and HDD Holder CAUTION Do not apply pressure to the top or bottom of the HDD HDD HDD Holder M3 4S FLAT HEAD M3 4S FLAT HEAD Figure 4 7 Separating the HDD and HDD holder TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 15 ...

Page 252: ...es It may damage the HDD 1 Seat the HDD in the HDD Holder and secure them with the following screws M3 4S FLAT HEAD screw 4 CAUTION Do not apply pressure to the center of the HDD pack It may damage the HDD pack Hold the HDD pack by its corners 2 Set the connector of the HDD cable upward and connect firmly the HDD assembly to the connector Lay the HDD assembly down in the slot 3 Set the HDD cover a...

Page 253: ...hen removing the module 1 Remove the following screw securing the latch to unlatch the slim select bay and drive the removed screw into the screw hole M2 5 4B FLAT HEAD screw 1 2 While sliding the latch in the direction of the arrow in the figure below remove the slim select bay module from connector on the system board M2 5 4B FLAT HEAD Slim select bay module Latch Screw hole Figure 4 8 Removing ...

Page 254: ...and plastic brace from the slim select bay module 5 Remove the following screws securing the plastic frame M2 3S S THIN HEAD screw 5 M2 3S S THIN HEAD screw M2 8S BIND screw M2 3S S THIN HEAD screw Connector Plastic brace Plastic frame Figure 4 9 Disassembling the slim select bay module for example DVD ROM drive 4 18 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 255: ...lastic frame on the side of the slim select bay module and secure it with the following screws M2 3S S THIN HEAD screw 5 2 Set the connector and plastic brace and secure them with the following screws M2 8S BIND screw 2 3 Insert the slim select bay module firmly into the computer to connect it to the connector on the system board 4 Secure the latch with the screw removed from the screw hole The sl...

Page 256: ...er to Figure 4 10 to 4 11 1 Loosen the screw with an e ring and remove the memory cover while releasing latches Memory cover Screw with an e ring Figure 4 10 Removing the memory slot cover 2 Press two latches outward and remove the memory module Latch Latch Memory module expansion Memory module Slot B Slot A Figure 4 11 Removing the memory module 4 20 CONFIDENTIAL TECRA M5 Maintenance Manual 960 5...

Page 257: ...dule or on the computer Dust and stains on the connectors may cause memory access problems 1 Insert the memory module into the connector slantwise and press it to connect firmly CAUTION The power must be turned off when you insert a memory module Inserting a memory module with the power on might damage the module or the computer itself Never press hard or bend the memory module 2 Seat the memory c...

Page 258: ...llow the steps below and refer to Figure 4 12 to 4 15 1 Turn over the computer and open the display 2 Insert your fingers into the slits on both sides and lift up the keyboard holder to remove Keyboard holder Figure 4 12 Removing keyboard holder 4 22 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 259: ...g screws securing the keyboard M2 5 2 8B FLAT HEAD screw 2 Keyboard M2 5 2 8B FLAT HEAD Figure 4 13 Removing the keyboard holder and screws 4 Lift the upper side of the keyboard fixed with double sided tape TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 23 ...

Page 260: ...on the middle frame with double sided tapes at following two points Double sided tape 6 Remove the following screws and keyboard support plate M2 5 16B FLAT HEAD screw 1 M2 5 4B FLAT HEAD screw 1 M2 5 16B FLAT HEAD M2 5 4B FLAT HEAD Keyboard support plate Figure 4 14 Removing the keyboard support plate 4 24 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 261: ...ures 7 Disconnect the keyboard flexible cable from the connector CN3200 on the system board and remove the keyboard Keyboard flexible cable CN3200 Figure 4 15 Removing the keyboard TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 25 ...

Page 262: ...on the keyboard cable 4 Secure the keyboard support plate with the following screws M2 5 16B FLAT HEAD screw 1 M2 5 4B FLAT HEAD screw 1 5 Turn the keyboard face up and set it in place NOTE Press lightly around both sides of Space key of the keyboard to stick the keyboard to the middle frame 6 Make sure that there is no gap between the keyboard and the edge of the top cover 7 Secure the keyboard w...

Page 263: ...g figure and lift up the flexible cable portion of SW membrane from the slot 3 Push down the latch B and slide the SW membrane in the direction in the figure 4 Remove the SW membrane SW membrane cable SW membrane CN3250 Flexible cable Latch A Latch B Portion A Figure 4 16 Removing the SW membrane Installing the SW membrane To install the SW membrane follow the steps below and refer to Figure 4 16 ...

Page 264: ...tenance Manual 960 542 2 Inserting the portion A of the flexible cable portion under the guide and push down the metal portion to engage the latch 3 Push the latch B and slide the SW membrane left 4 Connect the SW membrane cable from the connector CN3250 on the system board ...

Page 265: ...0 1 Turn the computer face down and remove the following screws on the bottom M2 5 4B FLAT HEAD screw 1 4B in the figure below M2 5 6B FLAT HEAD screw 6 6 in the figure below M2 5 16B FLAT HEAD screw 7 16 in the figure below M2 4S S THIN HEAD screw 1 4S in the figure below 16 6 6 6 4B 6 6 16 16 16 16 16 16 4S 6 Figure 4 17 Removing the display assembly 1 TECRA M5 Maintenance Manual 960 542 CONFIDE...

Page 266: ...he display assembly 2 3 Turn the computer face up and open the display 4 Disconnect the LCD cable from the connector CN5000 on the system board 5 Disconnect the Bluetooth cable from the connector CN4400 on the system board 6 Disconnect the finger print sensor cable from the connector CN9700 on the system board 7 Disconnect the touch pad cable from the connector CN3201 on the system board 4 30 CONF...

Page 267: ... remove the following screws M2 5 6B FLAT HEAD screw 3 M2 5x6B FLAT HEAD Insulator LCD cable CN5000 Bluetooth cable CN9700 CN4400 Finger print sensor cable Touch pad cable CN3201 Figure 4 19 Removing the display assembly 3 TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 31 ...

Page 268: ... display assembly next to the base assembly CAUTION As the wireless LAN antenna cables are still connected to the wireless LAN card on the base assembly be careful not to break the antenna cables Display Wireless LAN antenna cables Base assembly Figure 4 20 Removing the display assembly 4 4 32 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 269: ...e connector CN9700 on the system board 5 Connect the touch pad cable to the connector CN3201 on the system board 6 Secure the display assembly with the following screws and stick the insulator in place M2 5 6B FLAT HEAD screw 3 7 Turn the PC face down and connect the Speaker cable to the connector CN6170 on the sound board in the HDD slot 8 Stick the black insulator on the slot 9 Close the display...

Page 270: ... MDC M2 4S BIND screw 2 CAUTION When removing the MDC lift it up right above Otherwise the MDC or connector may be damaged 2 Lift up the MDC to disconnect it from the connector CN3010 on the system board 3 Disconnect the modem cable from the connector on the MDC MDC CN3010 M2 4S BIND Modem cable M2 4S BIND Figure 4 21 Removing the MDC Modem Daughter Card 4 34 CONFIDENTIAL TECRA M5 Maintenance Manu...

Page 271: ...C To install the MDC follow the steps below and refer to Figure 4 21 1 Connect the modem cable to the connector on the MDC 2 Set the MDC and press it carefully to connect it to the connector CN3010 on the system board Be careful not to damage the MDC and connector 3 Secure the MDC with the following screws M2 4S BIND screw 2 ...

Page 272: ...wireless LAN card with the computer turned on The computer or the wireless LAN card can be damaged Do not touch the connectors on the wireless LAN card module on the computer Debris on the connectors may cause wireless LAN card access problems 1 Remove the following screw and wireless LAN antenna cable holder M2 4 Stud screw 1 M2 4 Stud screw Wireless LAN antenna cable holder Wireless LAN antenna ...

Page 273: ...axial cable disconnector 3 Remove the following screw securing the wireless LAN card M2 4S BIND screw 1 4 Disconnect the wireless LAN card from the connector CN 2600 on the system board Be careful not to damage the connector Wireless LAN card M2x4S BIND CN2600 Figure 4 23 Removing the wireless LAN card TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 37 ...

Page 274: ...rd 2 Gently push the wireless LAN card down and secure the wireless LAN card with the following screw M2 4S BIND screw 1 3 Connect the wireless LAN antenna cables black and white to the connectors on the wireless LAN card 4 Seat the wireless LAN antenna cable holder and secure it with the following screw M2 4 Stud screw 1 CAUTION There are two MAC address barcode labels in the package containing t...

Page 275: ...arate the internal microphone and the microphone holder Microphone holder Glass tape Internal microphone CN6050 Sound board Figure 4 24 Removing the internal microphone Installing the Internal microphone To install the internal microphone follow the steps below and refer to Figure 4 24 1 Set the internal microphone into the microphone holder 2 Install the internal microphone with a microphone hold...

Page 276: ...e from the connector CN9510 on the sound board and the connector CN9500 on the system board 2 Disconnect the USB cable from the connector PJ9511 on the sound board and the connector CN9501 on the system board 3 Remove the sound board from the base assembly Sound board cable USB cable CN9510 PJ9511 Sound board Figure 4 25 Removing the sound board 4 40 CONFIDENTIAL TECRA M5 Maintenance Manual 960 54...

Page 277: ...low and refer to Figure 4 25 to 4 26 1 Install the sound board from the right side on the base assembly 2 Connect the USB cable to the connector PJ9511 on the sound board and the connector CN9501 on the system board 3 Connect the sound board cable from the connector CN9510 on the sound board and the connector CN9500 on the system board TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 41 ...

Page 278: ...signs of damage 1 Electrolyte leakage Corrosion greenish color on the battery connector or cable Corrosion on the computer s battery connector White powder on any part of the battery White powder in the battery tray Clear liquid on the battery Clear liquid in the battery tray Clear liquid on any board near the battery 2 Damage to the connection cable 3 Damage to the connector housing If any powder...

Page 279: ... Open the insulator and remove the RTC battery RTC battery CN9390 Insulator RTC battery cable Figure 4 27 Removing the RTC battery Installing the RTC battery To install the RTC battery follow the steps below and refer to Figure 4 27 1 Set the RTC battery in place and wrap it with the insulator 2 Connect the RTC battery cable to the connector CN9390 on the system board TECRA M5 Maintenance Manual 9...

Page 280: ...ve the video cable holder while releasing latches one latch from the back 2 Disconnect the video cable from the connector CN9600 on the system board Latches video cable holder Video cable CN9610 CN9600 Figure 4 28 Removing the video cable holder 3 Disconnect the video cable from the connector CN9610 on the video board 4 44 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 281: ...all the video board follow the steps below and refer to Figure 4 28 to 4 29 1 Connect the video cable to the connector CN9610 on the video board 2 Install the video board in the slot of the base assembly 3 Connect the video cable to the connector CN9600 on the system board 4 Install the video cable holder while hooking the latches TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 45 ...

Page 282: ... remove the GPU heat sink follow the steps below and refer to Figure 4 30 1 Remove the following screws and GPU holder M2 4S BIND screw 2 2 Remove the GPU heat sink GPU heat sink M2 4S BIND GPU holder Figure 4 30 Removing the GPU heat sink 4 46 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 283: ...l 960 542 CONFIDENTIAL 4 47 Installing the GPU heat sink To install the GPU heat sink follow the steps below and refer to Figure 4 30 1 Install the GPU heat sink in place 2 Set the GPU holder on the GPU heat sink and secure it with the following screws M2 4S BIND screw 2 ...

Page 284: ...ir work 2 When you remove the CPU wipe the grease off of the bottom of the heat sink and top of the CPU Apply new grease when installing 1 Remove the following screws securing the CPU holder in the reverse order of the number marked on the holder M2 4S BIND screw 3 CAUTION Remove the screws in the order of mark 3 2 and 1 on the CPU holder 2 Remove the CPU holder M2 4S BIND CPU holder CPU heat sink...

Page 285: ...mage the CPU under the fin 4 Unlock the CPU by turning the cam counterclockwise on the CPU socket by 90 degrees with a flat blade screwdriver Figure 4 32 Unlocking the CPU 5 Remove the CPU CAUTION When removing the CPU lift it up right above Otherwise pins of CPU may be damaged TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 49 ...

Page 286: ...socket Make sure the direction and position of CPU is correct to avoid damaging pins on the CPU CAUTION Place the CPU in such direction as shown below Pay attention to the position of the triangle mark on the CPU 3 Fix the CPU by turning the cam on the CPU socket by 90 degrees clockwise with a flat blade screwdriver in the order shown in the figure below Figure 4 33 Installing the CPU 4 50 CONFIDE...

Page 287: ...ance CAUTION When installing the CPU apply new grease on the top of the CPU chip When installing the fin make sure the bottom of the fin covers the top of the CPU Figure 4 34 Applying new grease 5 Install the CPU heat sink 6 Place the CPU holder and secure it with the following screws in the order of the number marked on the holder M2 4S BIND screw 3 CAUTION Tighten the screws in the order of mark...

Page 288: ...following screws securing the fan M2 5 4B FLAT HEAD screw 2 2 Peel off the glass tape and disconnect the fan cable from the connector CN8771 on the system board 3 Remove the fan from the slot M2 5 4B FLAT HEAD Fan Fan cable CN8771 M2 5 4B FLAT HEAD Glass tape Figure4 35 Removing the fan 4 52 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 289: ...talling the Fan To install the fan follow the steps below and refer to Figure 4 35 1 Install the fan to the slot 2 Connect the fan cable to the connector CN8771 on the system board 3 Secure the fan cable with the glass tape 4 Secure the fan with the following screws M2 5 4B FLAT HEAD screw 2 ...

Page 290: ...HDD cable DC IN jack follow the steps below and refer to Figure 4 36 to 4 39 1 Remove the HDD cable holder A from the slot of the base assembly 2 Remove HDD cable from the HDD cable holder B 3 Peel off the glass tape System board HDD cable holder A HDD cable HDD cable holder B Glass tape Figure 4 36 Removing the system board HDD cable DC IN jack 1 4 54 CONFIDENTIAL TECRA M5 Maintenance Manual 960 ...

Page 291: ...odem cable HDD cable Figure 4 37 Removing the system board HDD cable DC IN jack 2 5 Lift up the system board with DC IN jack and HDD cable 6 Peel off the Insulator and disconnect the HDD cable from the connector CN1850 on the back of the system board CN1850 HDD cable Insulator Figure 4 38 Removing the system board HDD cable DC IN jack 3 TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 55 ...

Page 292: ...o the connector CN8800 on the system board 2 Connect the HDD cable to the connector CN1850 on the back of the system board and stick the insulator on the connector 3 Install the system board to the base assembly 4 Install the DC IN jack to slot of the base assembly 5 Connect the LAN cable and modem cable to the connectors CN4100 and CN3011 on the system board 6 Place the HDD cable and stick the gl...

Page 293: ...nd remove the LAN Modem jack from the slot LAN Modem jack Insulator Acetate tape Modem cable Figure 4 40 Removing the LAN Modem jack Installing the LAN Modem jack To install the LAN Modem jack follow the steps below and refer to Figure 4 40 1 Arrange the Modem cable along the guides 2 Install the LAN Modem jack in the slot of the base assembly 3 Stick the insulators and acetate tapes TECRA M5 Main...

Page 294: ... 3S S THIN HEAD screw 2 M2 8S S THIN HEAD screw 2 PC card slot M2x3S S THIN HEAD M2x8S S THIN HEAD Figure 4 41 Removing the PC card slot Installing the PC card slot To install the PC card slot follow the steps below and refer to Figure 4 41 1 Turn up the insulator on the back 2 Install the PC card slot and secure it with the following screws M2 3S S THIN HEAD screw 2 M2 8S S THIN HEAD screw 2 4 58...

Page 295: ...ttery lock from the base assembly Battery lock Battery lock cap Battery latch Battery latch cap ODD latch cap ODD latch Figure 4 42 Removing the battery lock 3 Remove the battery latch cap from the bottom of the computer while unlatching 4 Remove the battery latch from the base assembly 5 Remove the ODD latch cap from the bottom of the computer while unlatching 6 Remove the ODD latch from the base...

Page 296: ...ure 4 42 1 Set the spring to the ODD latch and install them to the base assembly 2 Push the ODD latch cap into the ODD latch from the bottom of the computer 3 Set the spring to the battery latch and install them to the base assembly 4 Push the battery latch cap into battery latch from the bottom of the computer 5 Set the spring to the battery lock and install them to the base assembly 6 Push the b...

Page 297: ...rubbers 2 points and following screws securing the LCD mask M2 5 6B FLAT HEAD screw 2 M2 4B S THIN HEAD screw 2 Mask rubber M2 5 6B FLAT HEAD Mask seal M2 4B S THIN HEAD Mask rubber Mask seal LCD mask Figure 4 43 Removing the mask seal mask lubber and screw 3 Remove the LCD mask stuck with a double sided tape while releasing the latches 4 Peel the insulator on the connector of HV cable and disconn...

Page 298: ...4 Removing the FL inverter 6 Carefully lift up the top of the LCD unit to access the LCD cable NOTE When lifting up the top of the LCD unit hold the corners of the LCD unit The top edge of LCD unit is sensitive area 7 Remove the glass tape securing the LCD cable 8 Disconnect the LCD cable and remove the LCD unit 4 62 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 299: ...rter 4 Replacement Procedures CAUTION When removing the LCD cable be careful not to damage the connector LCD cable Glass tape LCD unit Figure 4 45 Removing the LCD unit TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 63 ...

Page 300: ...2 3S S THIN HEAD LCD support Figure 4 46 Removing the LCD support NOTE 1 Be careful not to apply pressure to the ICs along the edge of LCD unit The ICs are easily damaged 2 For environmental reasons do not throw away a malfunctioning LCD unit or FL Please follow local ordinances or regulations for its disposal 4 64 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 301: ... for the up of the bracket are marked on the bracket 2 Stand the LCD unit on the display cover and connect the LCD cable to the connector on the back of the LCD unit Stick the glass tape on the LCD connector 3 Install the LCD unit to the display cover 4 Connect the FL cable and the HV cable to the FL inverter 5 Install the FL inverter in place while sticking to the double sided tape 6 Stick the in...

Page 302: ...2 2 Remove the touch pad cover while releasing the latches 3 Remove the touch pad assembly from the slot Touch pad cover Glass tape Touch pad assembly Touch pad cable M2 5x4B FLAT HEAD Latches Figure 4 47 Removing the touch pad assembly 4 Turn the touch pad face down and peel off the glass tape on the connector of touch pad cable 5 Disconnect the touch pad cable from the connector on the touch pad...

Page 303: ...the touch pad follow the steps below and refer to Figure 4 47 1 Connect the touch pad cable to the connector on the touch pad and stick the glass tape 2 Install the touch pad assembly to the slot 3 Install touch pad cover while engaging the latches 4 Secure the touch pad assembly with the following screws M2 5 4B FLAT HEAD screw 2 ...

Page 304: ...ger print sensor cable 3 Lift up the tip of bracket while releasing the latch and remove it 4 Lift up the tip of finger print sensor board while releasing the latch and slide it to remove 5 Disconnect the finger print sensor cable from the connector on the finger print sensor board Speaker cable Glass tape Finger print sensor board Finger print sensor cable Bracket Bracket Bracket Latch Figure 4 4...

Page 305: ...ard follow the steps below and refer to Figure 4 48 1 Connect the finger print sensor cable to the connector on the finger print sensor board 2 Place the finger print sensor board in place while inserting the connecter side into the guide 3 Place the bracket while sliding it into the guide 4 Stick the glass tape on the finger print sensor cable 5 Pass the speaker cable through the guides ...

Page 306: ...not touch the connectors on the Bluetooth module on the computer Debris on the connectors may cause Bluetooth access problems 1 Disconnect the Bluetooth antenna cable from the Bluetooth module using an antenna coaxial cable disconnector 2 Remove the Bluetooth module from the slot 3 Disconnect the Bluetooth cable from the connector on the Bluetooth module Bluetooth module Bluetooth antenna cable Bl...

Page 307: ...AL 4 71 Installing the Bluetooth module To install the Bluetooth module follow the steps below and refer to Figure 4 49 1 Connect the Bluetooth cable to the connector on the Bluetooth module 2 Install the Bluetooth module to the slot 3 Connect the Bluetooth antenna cable to the Bluetooth module ...

Page 308: ...nge To remove the hinge follow the steps below and refer to Figure 4 50 a to 4 53 1 Remove the LCD cable holder A while releasing the latch LCD cable holder A Latches Figure 4 50 a Removing the LCD cable holder 4 72 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 309: ...s M2 5x3B S THIN HEAD screw 2 M2 5x4B FLAT HEAD screw 2 3 Remove the hinge from the top cover Hinge M2 5 4B FLAT HEAD M2 5 3B S THIN HEAD M2 5 3B S THIN HEAD Hinge Figure 4 50 b Removing the hinge from top cover TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 73 ...

Page 310: ...he wireless LAN and Bluetooth cables from the guides of the hinge on the back 6 Pull out the wireless LAN and Bluetooth cables from the hole Insulator Hole Wireless LAN and Bluetooth cables Hinge Guides Figure 4 51 Removing the LCD cable 4 74 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 311: ...HEAD screw 1 9 Remove the following screw securing the hinge left M2 5 4S Tapping screw 1 10 Remove the hinge left while sliding and turning it 11 Pull out the LCD cable from the hole M2 5 4S Tapping M2 4B S THIN HEAD Earth plate Hinge left LCD cable LCD cable holder B Figure 4 52 Removing the hinge TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 75 ...

Page 312: ...nsulator Figure 4 53 Removing the hinge Installing the Hinge To install the hinge follow the steps below and refer to Figure 4 50 a to 4 53 1 Install the hinge right and secure it with the following screw M2 5 4S Tapping screw 1 2 Stick the insulator in place 3 Pass the LCD cable through the hole and seat it in place 4 76 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 313: ...lowing screw M2 4B S THIN HEAD screw 1 6 Install the LCD cable holder B while engaging the latches 7 Pass the wireless LAN and Bluetooth cables along the guides on the hinge 8 Pass the wireless LAN and Bluetooth cables through the hole 9 Stick the insulator 10 Set the hinge on the top cover and secure with following screws M2 5x3B S THIN HEAD screw 2 M2 5x4B FLAT HEAD screw 2 11 Install LCD cable ...

Page 314: ... speaker cable and right speaker from the slot The speaker cable is stuck to the base at one point with a double sided tape 2 Peel off three insulators and remove the left speaker from the slot Speaker right Speaker cable Guide Double sided tape Speaker left Insulators Figure 4 54 Removing the speakers 4 78 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 315: ...ENTIAL 4 79 Installing the Speaker To install the speaker follow the steps below and refer to Figure 4 54 1 Install the left speaker into the slots and pass the speaker cables along the guides 2 Install the right speaker and pass the speaker cable in place 3 Stick three insulators ...

Page 316: ...ntenna follow the steps below and refer to Figure 4 55 1 Remove the nine acetate tapes securing the wireless LAN antenna cables and Bluetooth antenna cable 2 Remove the wireless LAN antennas and Bluetooth antenna from the slot of the display assembly Acetate tape Wireless LAN antenna Bluetooth antenna Figure 4 55 Removing the wireless LAN Bluetooth antenna 4 80 CONFIDENTIAL TECRA M5 Maintenance Ma...

Page 317: ...g the Wireless LAN antenna Bluetooth antenna To install the wireless LAN antenna Bluetooth antenna follow the steps below and refer to Figure 4 55 1 Install the wireless LAN antennas and Bluetooth antenna on the display assembly in place 2 Stick nine acetate tapes to secure the wireless LAN antenna cables and Bluetooth antenna cable ...

Page 318: ...2 Remove the LCD cover latch Be careful not lose the spring LCD cover cap LCD cover latch Spring Latch Figure 4 56 Removing the LCD cover latch Installing the LCD cover latch To install the LCD cover latch follow the steps below and refer to Figure 4 56 1 Install the LCD cover latch in place of the top cover Be careful not lose the spring 2 Set the LCD cover cap and push it until the latches are e...

Page 319: ...2 NOTE When working with a LCD module always use a flat grounded table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent soiling or scratching the LCD panel...

Page 320: ...areful not to let dust or other foreign substance into the module Disassembling the 14 1 inch XGA Samsung Fluorescent Lamp To disassemble the 14 1 inch XGA Samsung fluorescent lamp follow the steps below and refer to Figure 4 57 to 4 60 1 Remove the PCB cover COF cover CAUTION Handle with care not to damage the COF of S D ICs Figure 4 57 Replacing Samsung fluorescent lamp XGA 1 4 84 CONFIDENTIAL T...

Page 321: ...ent Lamp 4 Replacement Procedure 2 Remove the white tape and Al aluminum tape White Tape Al tape White tape Figure 4 58 Replacing Samsung fluorescent lamp XGA 2 TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 85 ...

Page 322: ...d frame Figure 4 59 Replacing Samsung fluorescent lamp XGA 3 4 Separate the panel assembly and the backlight assembly CAUTION Handle with care not to damage the COF of S D ICs Figure 4 60 Replacing Samsung fluorescent lamp XGA 4 4 86 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 323: ...Replacement Procedure TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 87 Assembling the 14 1 inch XGA Samsung Fluorescent Lamp To assemble the 14 1 inch XGA Samsung fluorescent lamp follow the opposite steps for disassemble ...

Page 324: ...ting or damaging the LCD panel Be careful not to let dust or other foreign substance into the module To replace the 14 1 inch SXGA Samsung fluorescent lamp follow the steps below and refer to figures 4 61 to 4 64 1 Remove the PCB cover and CFO cover CAUTION Handle with care not to damage TAB Figure 4 61 Replacing Samsung fluorescent lamp SXGA 1 4 88 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542...

Page 325: ... lamp wire tape and Al tape Lamp wire tape Al tape Figure 4 62 Replacing Samsung fluorescent lamp SXGA 2 3 Remove the two screws from the PCB Left Right Figure 4 63 Replacing Samsung fluorescent lamp SXGA 3 TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 89 ...

Page 326: ...re 4 32 Fluorescent Lamp 4 Separate the panel assembly from the BLU CAUTION Handle with care not to damage the TAB Figure 4 64 Replacing Samsung fluorescent lamp SXGA 4 4 90 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 327: ...Procedure TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL 4 91 Assembling the 14 1 inch SXGA Samsung Fluorescent lamp The assembly procedure of the 14 1 inch SXGA Samsung fluorescent lamp is the reverse of the above disassembly procedure ...

Page 328: ...4 Replacement Procedure 4 32 Fluorescent Lamp 4 92 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 329: ... CONFIDENTIAL Appendices ...

Page 330: ...Appendices App ii CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 331: ... 8 C 5 CN2100 PC card interface connector 150 pin C 9 C 6 IS2101 SD card interface connector 12 pin C 11 C 7 CN2300 Docking interface connector 240 pin C 12 C 8 CN2600 Mini PCI Express interface connector 52 pin C 15 C 9 CN3010 MDC interface connector 12 pin C 16 C 10 CN3011 Modem connector 4 pin C 16 C 11 CN3200 Keyboard interface connector 34 pin C 17 C 12 CN3201 PAD interface connector 8 pin C ...

Page 332: ...ce connector 10 pin C 25 C 31 CN4620 USB interface connector 8 pin C 26 C 32 CN6050 Internal microphone connector 2 pin C 26 C 33 J6051 External microphone connector 6 pin C 26 C 34 CN6170 Speaker connector 4 pin C 27 C 35 J6310 Headphone connector 6 pin C 27 GF Board C 36 CN9540 System board interface connector 8 pin C 28 GR Board C 37 CN9610 System board interface connector 20 pin C 29 C 38 CN96...

Page 333: ...Appendices TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL App v Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 334: ...bles Table B 1 System board FDBGS ICs and connectors front B 2 Table B 2 System board FDBGS connectors back B 4 Table B 3 GN board FDBGN connectors front back B 5 Table B 4 GR board FDBGR connector front B 6 Table B 5 GF board FDBGF connectors back B 7 System board Table C 1 SO DIMM0 connector 200 pin C 1 Table C 2 SO DIMM1 connector 200 pin C 4 Table C 3 Select bay interface connector 72 pin C 7 ...

Page 335: ... interface connector 40 pin C 21 Table C 22 DC IN connector 4 pin C 22 Table C 23 1st Battery connector 10 pin C 22 Table C 24 RTC Battery connector 3 pin C 22 Table C 25 FAN interface connector 4 pin C 22 Table C 26 GN board interface connector 40 pin C 23 Table C 27 GN board interface connector 10 pin C 23 Table C 28 GF board interface connector 8 pin C 24 GN Board Table C 29 System board interf...

Page 336: ... Video connector 4 pin C 29 Table D 1 Scan codes set 1 and set 2 D 1 Table D 2 Scan codes with left Shift key D 5 Table D 3 Scan codes in Numlock mode D 6 Table D 4 Scan codes with Fn key D 6 Table D 5 Scan codes in overlay mode D 7 Table D 6 No 124 key scan code D 7 Table D 7 No 126 key scan code D 8 Table I 1 MTBF I 1 ...

Page 337: ...r be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 For the LCD module be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can affect its performance Also the panel s polari...

Page 338: ... and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 339: ... to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL A 3 ...

Page 340: ... to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage A 4 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 341: ...Disassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL A 5 ...

Page 342: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 343: ...Appendix B Board Layout Appendices Appendix B Board Layout B 1 System Board FDBGS Front View Figure B 1 System board FDBGS layout front TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL B 1 ...

Page 344: ...onnector CN2600 PCI Express card connector CN8771 Fan connector CN5000 LCD interface connector CN4200 IEEE1394 connector CN4610 USB port 0 connector CN2100 PC card interface connector CN1801 Select bay connector CN9500 GN board I F connector CN9501 USB harness connector CN9700 GF board I F connector CN3201 Touch pad connector CN3200 Keyboard connector CN4400 Bluetooth connector CN5300 DVI TV conne...

Page 345: ...Appendix B Board Layout Appendices B 2 System Board FDBGS Back View Figure B 2 System board FDBGS layout back TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL B 3 ...

Page 346: ... Layout B 4 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 Table B 2 System board FDBGS connectors back Number Name CN2300 Docking interface connector CN1850 HDD connector IS2101 SD card slot CN1400 DIMM0 slot CN1410 DIMM1 slot ...

Page 347: ... back Table B 3 GN Board FDBGN connectors front back Number Name J6310 Headphone connector J6051 External microphone connector CN4620 USB connector CN6170 Speaker connector CN9511 USB harness connector CN6050 Internal microphone connector CN9510 System board I F connector TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL B 5 ...

Page 348: ...nd Back View front back Figure B 4 GR Board FDBGR layout front back Table B 4 GR Board FDBGR connector front Number Name CN9610 System board interface connector CN9611 Serial connector CN5502 S Video connector B 6 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 349: ... 5 GF Board FDBGF Front and Back View front back Figure B 5 GF Board FDBGF layout front back Table B 5 GF Board FDBGF connectors back Number Name CN9540 System board interface connector TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL B 7 ...

Page 350: ...Appendices Appendix B Board Layout B 8 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 351: ... ADQ01 B1P I O 15 GND 16 ADQ00 B1P I O 17 ADQ03 B1P I O 18 GND 19 ADQ02 B1P I O 20 ADQ12 B1P I O 21 GND 22 ADQ13 B1P I O 23 ADQ11 B1P I O 24 GND 25 ADQ08 B1P I O 26 ADM0 B1P I 27 GND 28 GND 29 ADQS1 B1N I O 30 MCK3 B1P I 31 ADQS1 B1P I O 32 MCK3 B1N I 33 GND 34 GND 35 ADQ09 B1P I O 36 ADQ15 B1P I O 37 ADQ14 B1P I O 38 ADQ10 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ16 B1P I O 44 ADQ21 B1P I O 45 A...

Page 352: ...6 N C 87 1R8 B1V I 88 1R8 B1V I 89 AMA12 B1P I 90 AMA11 B1P I 91 AMA09 B1P I 92 AMA07 B1P I 93 AMA08 B1P I 94 AMA06 B1P I 95 1R8 B1V I 96 1R8 B1V I 97 AMA05 B1P I 98 AMA04 B1P I 99 AMA03 B1P I 100 AMA02 B1P I 101 AMA01 B1P I 102 AMA00 B1P I 103 1R8 B1V I 104 1R8 B1V I 105 AMA10 B1P I 106 ABS1 B1P I 107 ABS0 B1P I 108 ARAS B1N I 109 AWE B1N I 110 MCS2 B1N I 111 1R8 B1V I 112 1R8 B1V I 113 ACAS B1N ...

Page 353: ... I O 153 ADQ42 B1P I O 154 ADQ47 B1P I O 155 GND 156 GND 157 ADQ48 B1P I O 158 ADQ52 B1N I O 159 ADQ54 B1P I O 160 ADQ53 B1N I O 161 GND 162 GND 163 N C 164 MCK4 B1P I 165 GND 166 MCK4 B1N I 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I O 170 ADM6 B1P I 171 GND 172 GND 173 ADQ51 B1P I O 174 ADQ50 B1P I O 175 ADQ55 B1P I O 176 ADQ49 B1P I O 177 GND 178 GND 179 ADQ57 B1P I O 180 ADQ56 B1P I O 181 ADQ60 ...

Page 354: ...DQ00 B1P I O 17 BDQ03 B1P I O 18 GND 19 BDQ02 B1P I O 20 BDQ12 B1P I O 21 GND 22 BDQ13 B1P I O 23 BDQ11 B1P I O 24 GND 25 BDQ08 B1P I O 26 BDM0 B1P I 27 GND 28 GND 29 BDQS1 B1N I O 30 MCK3 B1P I 31 BDQS1 B1P I O 32 MCK3 B1N I 33 GND 34 GND 35 BDQ09 B1P I O 36 BDQ15 B1P I O 37 BDQ14 B1P I O 38 BDQ10 B1P I O 39 GND 40 GND 41 GND 42 GND 43 BDQ16 B1P I O 44 BDQ21 B1P I O 45 BDQ18 B1P I O 46 BDQ17 B1P ...

Page 355: ...B1V I 88 1R8 B1V I 89 BMA12 B1P I 90 BMA11 B1P I 91 BMA09 B1P I 92 BMA07 B1P I 93 BMA08 B1P I 94 BMA06 B1P I 95 1R8 B1V I 96 1R8 B1V I 97 BMA05 B1P I 98 BMA04 B1P I 99 BMA03 B1P I 100 BMA02 B1P I 101 BMA01 B1P I 102 BMA00 B1P I 103 1R8 B1V I 104 1R8 B1V I 105 BMA10 B1P I 106 BBS1 B1P I 107 BBS0 B1P I 108 BRAS B1N I 109 BWE B1N I 110 MCS2 B1N I 111 1R8 B1V I 112 1R8 B1V I 113 BCAS B1N I 114 MODT2 B...

Page 356: ...2 B1P I O 154 BDQ47 B1P I O 155 GND 156 GND 157 BDQ48 B1P I O 158 BDQ52 B1N I O 159 BDQ54 B1P I O 160 BDQ53 B1N I O 161 GND 162 GND 163 N C 164 MCK4 B1P I 165 GND 166 MCK4 B1N I 167 BDQS6 B1N I O 168 GND 169 BDQS6 B1P I O 170 BDM6 B1P I 171 GND 172 GND 173 BDQ51 B1P I O 174 BDQ50 B1P I O 175 BDQ55 B1P I O 176 BDQ49 B1P I O 177 GND 178 GND 179 BDQ57 B1P I O 180 BDQ56 B1P I O 181 BDQ60 B1P I O 182 B...

Page 357: ... PDCS3 P3N O 21 PDCS1 P3N O 22 PDA2 P3P O 23 PDA0 P3P O 24 SB P5V 25 SB P5V 26 SB P5V 27 PDA1 P3P 28 NC 29 IDEIRQ P3P 30 GND 31 PDDACK P3N O 32 GND 33 PIORDY P3P I 34 GND 35 PDIOR P3N O 36 GND 37 PDIOW P3N O 38 GND 39 PDDREQ P3P I 40 GND 41 GND 42 PDD15 P3P I O 43 PDD00 P3P I O 44 PDD14 P3P I O 45 PDD01 P3P I O 46 SB P5V 47 SB P5V 48 PDD13 P3P I O 49 PDD02 P3P I O 50 PDD12 P3P I O 51 PDD03 P3P I O...

Page 358: ...Manual 960 542 C 4 CN1850 SATA interface connector 11 pin Table C 4 SATA interface connector 11 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZSATT0 P1P I 2 ZSATT0 P1N I 3 GND 4 ZSATR0 P1N I 5 ZSATR0 P1P I 6 GND 7 P3V 8 GND 9 P5V 10 GND 11 GND 1T GND 2T GND 3T GND 4T GND ...

Page 359: ...GND 18 GND 19 GND 20 GND 21 GND 22 GND 23 ZETCRD P3P O 24 ZETCRD P3N O 25 GND 26 GND 27 ZERCRD P3P I 28 ZERCRD P3N I 29 GND 30 GND 31 GND 32 GND 33 GND 34 XPECRD P3P O 35 XPECRD P3N O 36 GND 37 GND 38 GND 39 GND 40 GND 41 GND 42 CPPE E3N I 43 GND 44 CRDCRQ E3N I 45 CRD P3V 46 CRD P3V 47 CRD P3V 48 CRD P3V 49 CRD P3V 50 CRDRST E3N O 51 GND 52 CRD E3V 53 CRD E3V 54 CRD E3V 55 PEWAKE E3N O 56 CRD1R5 ...

Page 360: ...CRST PYN I O 99 ACAD21 PYP I O 100 GND 101 ACVS2 P3P I O 102 ACAD20 PYP I O 103 ACAD19 PYP I O 104 ACAD18 PYP I O 105 ACAD17 PYP I O 106 ACCBE2 PYN I O 107 ACFRAM PYN I O 108 GND 109 ACIRDY PYN I O 110 ACTRDY PYN I O 111 ACCLK PYP I O 112 MCVPPA PYV 113 MCVCCA PYV 114 MCVCCA PYV 115 ACINT PYN I 116 ACDEVS PYN I O 117 ACGNT PYN O 118 GND 119 ACSTOP PYN I O 120 ACPERR PYN I O 121 ACLOCK PYN I O 122 ...

Page 361: ...e I O 145 ACAD01 PYP I O 146 ACAD02 PYP I O 147 ACAD00 PYP I O 148 ACCD1 P3N I 149 GND 150 GND C 6 IS2101 SD card interface connector 12 pin Table C 6 SD card interface connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 SDAT3 E3P I O 2 SDCMD E3P I O 3 GND 4 SD P3V 5 SDCLK P3P I O 6 GND 7 SDAT0 P3P I O 8 SDAT1 P3P I O 9 SDAT2 P3P I O 10 SDCD P3N I 11 GND 12 SDWP P3P I ...

Page 362: ... DRED PXP O 14 DGREEN PXP O 15 DBLUE PXP O 16 DVSYNC P5P O 17 NVBSCL P5P I O 18 NC 19 GND 20 NC 21 NC 22 DVITX2 P3P O 23 DVITX2 P3N O 24 DVITX1 P3P O 25 DVITX1 P3N O 26 DVITX0 P3P O 27 DVITX0 P3N O 28 GND 29 GND 30 DVITXC P3P O 31 DVITXC P3N O 32 DVIDET S3N O 33 NC 34 NC 35 NC 36 NC 37 GND 38 NC 39 NC 40 NC 41 GND 42 NC 43 NC 44 NC 45 GND 46 NC 47 NC 48 NC 49 GND 50 NC 51 NC 52 NC 53 Not Mount 54 ...

Page 363: ...7 NC 88 GND 89 GND 90 NC 91 NC 92 NC 93 NC 94 NC 95 NC 96 NC 97 GND 98 NC 99 NC 100 NC 101 GND 102 NC 103 NC 104 NC 105 GND 106 NC 107 NC 108 NC 109 GND 110 NC 111 NC 112 NC 113 Not Mount 114 Not Mount 115 BIDCN EXN 116 Not Mount 117 BIDCP EXP 118 Not Mount 119 Not Mount 120 Not Mount 121 DCOUT 122 DCOUT 123 DSSCL S5P I O 124 IF P5V 125 M5V 126 DTPA P3P I O 127 GND 128 DTPB P3P I O 129 NC 130 NC 1...

Page 364: ...164 NC 165 GND 166 NC 167 NC 168 NC 169 GND 170 NC 171 NC 172 NC 173 GND 174 Not Mount 175 LAN E3V 176 Not Mount 177 Not Mount 178 NC 179 BIDAP EXP I 180 BIDAN EXN I 181 DCOUT 182 DCOUT 183 DSSDA S5P I O 184 IF P5V 185 NC 186 DTPA P3N I O 187 GND 188 DTPB P3N I O 189 USBP2 S3P I O 190 USBP2 S3N I O 191 GND 192 NC 193 NC 194 DOUTR PXP I 195 DOUTR PXN I 196 DOUTL PXN I 197 DINL PXN O 198 DINR PXP O ...

Page 365: ...Not mounted 239 BIDBP EXP O 240 BIDBN EXN O C 8 CN2600 Mini PCI Express interface connector 52 pin Table C 8 Mini PCI Express interface connector 52 pin 1 2 Pin No Signal Name I O Pin No Signal Name I O 1 PEWAKE E3N O 2 P3V 3 WCHDAT P3P O 4 GND 5 WCHCLK P3P O 6 1R5 P1V 7 MPEXRQ P3N I 8 NC 9 GND 10 NC 11 XPEMPE P3N O 12 NC 13 XPEMPE P3P O 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLON S3N O 21 GND 2...

Page 366: ... 1T GND 2T GND C 9 CN3010 MDC interface connector 12 pin Table C 9 MDC interface connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 NC 3 ACZOT1 P3P I O 4 NC 5 GND 6 E3V 7 ACZSY1 P3P O 8 GND 9 ACZIN2 E3P I O 10 GND 11 ACZRS1 E3N O 12 XAZBC1 P3P O 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND C 10 CN3011 Modem connector 4 pin Table C 10 Modem connector 4 pin Pin No Signal Name I O Pi...

Page 367: ... 13 KBRT05 S3N I 14 KBRT04 S3N I 15 KBSC11 S3N O 16 KBSC10 S3N O 17 KBRT03 S3N I 18 KBRT02 S3N I 19 KBRT01 S3N I 20 KBSC09 S3N O 21 KBSC08 S3N O 22 KBSC07 S3N O 23 KBRT00 S3N I 24 KBSC06 S3N O 25 KBSC05 S3N O 26 KBSC04 S3N O 27 KBSC03 S3N O 28 KBSC02 S3N O 29 KBSC01 S3N O 30 KBSC00 S3N O 31 P5V 32 CAPLED P5N O 33 ARWLED P5N O 34 NUMLED P5N O 1T SP GND 2T SP GND C 12 CN3201 PAD interface connector ...

Page 368: ...3 P5P I O 6 PDB04 P5P I O 7 PDB05 P5P I O 8 PDB06 P5P I O 9 PDB07 P5P I O 10 ACK P5N I 11 BUSY P5P I 12 PE P5P I 13 SELCT P5P I 14 AUTFD P5N O 15 ERROR P5N I 16 PINIT P5N O 17 SLIN P5N O 18 GND 19 GND 20 GND 21 GND 22 GND 23 GND 24 GND 25 GND C 14 CN3250 Switch interface connector 13 pin Table C 14 Switch interface connector 13 pin Pin No Signal Name I O Pin No Signal Name I O 1 PNLOFF S3N I 2 NC ...

Page 369: ... O 12 ACT E3N O 13 LAN E3V 14 LAN E3V 1T GND 2T GND C 16 CN4200 IEEE 1394 interface connector 4 pin Table C 16 IEEE 1394 interface connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZTPB0 P3N I O 2 ZTPB0 P3P I O 3 ZTPA0 P3N I O 4 ZTPA0 P3P I O C 17 CN4400 Bluetooth interface connector 20 pin Table C 17 Bluetooth interface connector 20 pin Pin No Signal Name I O Pin No Signal Name I O ...

Page 370: ...ace connector 40 pin Pin No Signal Name I O Pin No Signal Name I O 1 BRT2DA S3P O 2 BRT10 P5P O 3 FL P5V O 4 FL P5V 5 FL P5V 6 FL P5V 7 NC 8 GND 9 GND 10 GND 11 NC 12 PNL P3V 13 PNL P3V 14 PNL1 P3P I 15 PNL0 P3P I 16 GND 17 ZTX2 PYP O 18 ZTX2 PYN O 19 GND 20 ZTX1 PYP O 21 ZTX1 PYN O 22 GND 23 ZTX0 PYP O 24 ZTX0 PYN O 25 GND 26 XLCK0 PYP O 27 XLCK0 PYN O 28 GND 29 ZTX6 PYP O 30 ZTX6 PYN O 31 GND 32...

Page 371: ...GND 2T GND C 21 CN5300 DVI TV interface connector 40 pin Table C 21 DVI TV interface connector 40 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 GND 3 XDMCK0 PYN O 4 TVY PXP 5 XDMCK0 PYP O 6 TVC PXP 7 GND 8 GND 9 ZDMTX0 PYN O 10 GND 11 ZDMTX0 PYP O 12 GND 13 GND 14 DCD PYP I 15 ZDMTX1 PYN O 16 DSR PYP I 17 ZDMTX1 PYP O 18 RXD PYN I 19 GND 20 RTS PYN I 21 ZDMTX2 PYN O 22 GND 23 ZDMTX2 PY...

Page 372: ...3 1st Battery connector 10 pin Pin No Signal Name I O Pin No Signal Name I O 1 PVBL1 2 BTMP1 I 3 DCHG I 4 M5V 5 PSCL S5P I O 6 PSDA S5P I O 7 GND 8 DBT1OV S5N I 9 GND 10 GND C 24 CN9390 RTC Battery connector 3 pin Table C 24 RTC Battery connector 3 pin Pin No Signal Name I O Pin No Signal Name I O 1 R3V 2 NC 3 GND C 25 CN8771 FAN interface connector 4 pin Table C 25 FAN interface connector 4 pin P...

Page 373: ...BC0 P3P I O 16 GND 17 ZDINR PXN I 18 ZDINR PXP I 19 ZDINL PXN I 20 ZDINL PXP I 21 GND 22 ZDOUTR PXN O 23 ZDOUTR PXP O 24 ZDOUTL PXN O 25 ZDOUTL PXP O 26 GND 27 SPKON P3N I O 28 SNDMUT S3N O 29 AMPSD S3N O 30 P3V 31 PCBEEP P3P O 32 SND GND 33 SND GND 34 SND GND 35 SND GND 36 ATBEEP P3P O 37 SND P5V 38 SND P5V 39 SND P5V 40 SND P5V C 27 CN9501 GN board interface connector 10 pin Table C 27 GN board ...

Page 374: ...A M5 Maintenance Manual 960 542 C 28 CN9700 GF board interface connector 8 pin Table C 28 GF board interface connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 ZUSBFS E3P I O 3 ZUSBFS E3N I O 4 GND 5 FGSPON S3N O 6 E3V 7 NC 8 NC 1T GND 2T GND ...

Page 375: ... S3N I 14 SPKON P3N I O 15 GND 16 ZDOUTL PXP I 17 ZDOUTL PXN I 18 ZDOUTR PXP I 19 ZDOUTR PXN I 20 GND 21 ZDINL PXP O 22 ZDINL PXN O 23 ZDINR PXP O 24 ZDINR PXN O 25 GND 26 XAZBC0 P3P I O 27 GND 28 ACZSY0 P3P I 29 GND 30 ACZOT0 P3P i 31 ACZRS0 P3P I 32 ACZIN0 P3P O 33 GND 34 VOLBYP P3P I O 35 NC 36 NC 37 NC 38 NC 39 NC 40 NC C 30 CN9511 System board interface connector 10 pin Table C 30 System boar...

Page 376: ... 4T GND 5T GND 6T GND C 32 CN6050 Internal microphone connector 2 pin Table C 32 Internal microphone connector 2 pin Pin No Signal Name I O Pin No Signal Name I O 1 MICIN PXP I 2 A GND C 33 J6051 External microphone connector 6 pin Table C 33 External Microphone connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 MICIN PXP I 3 VREF1 P2V 4 NC 5 NC 6 MICIN PXP I C 34 CN6170 Speak...

Page 377: ...ices TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL C 27 C 35 J6310 Headphone connector 6 pin Table C 35 Headphone connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 HEADL PXP I 3 HEADR PXP I 4 POWER 5 A GND 6 NC ...

Page 378: ...ntenance Manual 960 542 GF Board C 36 CN9540 System board interface connector 8 pin Table C 36 System board interface connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 NC 2 NC 3 E3V 4 FGSPON S3N I 5 GND 6 ZUSBFS E3N I O 7 ZUSBFS E3P I O 8 GND 1T GND 2T GND ...

Page 379: ... 12 DSR PYP I 13 RXD PYN I 14 RTS PYP O 15 GND 16 TXD PYN O 17 CTS PYP I 18 DTR PYP O 19 RING PYP I 20 GND 1T GND 2T GND C 38 CN9611 Serial connector 9 pin Table C 38 Serial connector 9 pin Pin No Signal Name I O Pin No Signal Name I O 1 DCD PYP I 2 RXD PYN I 3 TXD PYN O 4 DTR PYP O 5 GND 6 DSR PYP I 7 RTS PYP O 8 CTS PYP I 9 RING PYP I 1T GND 2T GND C 39 CN5502 S Video connector 4 pin Table C 39 ...

Page 380: ...Appendices Appendix C Pin Assignments C 30 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 381: ... 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 1 09 8 09 89 3E F0 3E 1 10 9 0A 8A 46 F0 46 1 11 0 0B 8B 45 F0 45 1 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C F0...

Page 382: ...1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 1 38 K 25 A5 42 F0 42 1 39 L 26 A6 4B F0 4B 1 40 27 A7 4C F0 4C 1 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3...

Page 383: ... 76 Del E0 53 E0 D3 E0 71 E0 F0 71 4 79 E0 4B E0 CB E0 6B E0 F0 6B 4 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 4 81 End E0 4F E0 CF E0 69 E0 F0 69 4 83 E0 48 E0 C8 E0 75 E0 F0 75 4 84 E0 50 E0 D0 E0 72 E0 F0 72 4 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 4 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 4 89 E0 4D E0 CD E0 74 E0 F0 74 4 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04...

Page 384: ...11 57 D7 78 F0 78 3 123 F12 58 D8 07 F0 07 3 124 PrintSc Refer to table 2 25 126 Pause Refer to table 2 25 202 Fn 5 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by overlay function 2 This key corresponds to key No 42 in the 102 key mode 3 Combination with the Fn key makes different codes 4 Scan codes differ by mode 5 The Fn key does not generate a...

Page 385: ... 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5D E0 DD E0 2A E...

Page 386: ... F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 1...

Page 387: ...4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37...

Page 388: ... D 8 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 389: ...ey Layout Appendices Appendix E Appendix E Key Layout E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard E 2 United States US Keyboard Figure E 2 US keyboard TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL E 1 ...

Page 390: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 391: ...ces Appendix F Appendix F Wiring diagrams F 1 Serial Port Wraparound Connector Figure F 1 Serial port wraparound connector F 2 LAN Loopback Connector Figure F 2 LAN loopback connector TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL F 1 ...

Page 392: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 393: ...the USB FDD 5 Turn on the power while holding down the tilde character key until a beep sounds For example US Keyboard UK Keyboard 6 The BIOS rewriting starts 7 When the process is completed it beeps and the system automatically reboots NOTE 1 Connect the AC adapter to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might ...

Page 394: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 395: ...te EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the BIOS EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the computer or ICs The computer is not hung up Allow sufficient time Nev...

Page 396: ...Appendices Appendix H EC KBC rewrite procedures H 2 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

Page 397: ...x I Reliability Appendices TECRA M5 Maintenance Manual 960 542 CONFIDENTIAL I 1 Appendix I Appendix I Reliability The following table shows MTBF Mean Time Between Failures Table I 1 MTBF Time hours MTBF 5 337 ...

Page 398: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL TECRA M5 Maintenance Manual 960 542 ...

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