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Toshiba Tecra M4, Maintenance Manual

The Toshiba Tecra M4 is a versatile laptop that offers exceptional performance and productivity. Enhance your experience with our comprehensive User Manual, available for free download at manualshive.com. Get the most out of your device with detailed instructions and troubleshooting tips, all at your fingertips.

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2.16  Tablet Pen Troubleshooting 

2  Troubleshooting 

TECRA M4  Maintenance Manual (960-521) 

[CONFIDENTIAL] 

2-53 

2.16  Tablet Pen Troubleshooting 

To check if the Tablet Pen is defective or not, follow the troubleshooting procedures below as 
instructed. 

CAUTION:  Use the Tablet Pen supplied to this model. 

Procedure 1:  Check on Windows XP Tablet PC Edition 

Procedure 2:  Tablet pen replacement Check 

Procedure 3:  Connector Check and Replacement Check 

Procedure 1 

Check on Windows XP Tablet PC Edition 

This procedure checks if the tablet pen is working properly by using the function of Windows 
XP Tablet Edition. 

Check 1 

Make sure the mouse cursor is following the tablet pen when you move the pen on 
the display. If it does not work properly, go to Procedure 2. 

Check 2 

Make sure the “click” function works properly when you tap (touch) the display 
with the tablet pen. If it does not work properly, go to Procedure 2. 

When both the functions work correctly, the tablet pen is not defective. 

Procedure 2 

Tablet pen replacement Check 

Check 1 

The core of the tablet pen might be worn out. Replace the core with a new one 
following the steps in the User’s manual, and check the tablet pen is working 
properly. If there is still an error, go to Check 2. 

Check 2 

The tablet pen might be defective. Replace the tablet pen with a new one and check 
if the tablet pen is working properly. If there is still an error, execute Procedure 3. 

Summary of Contents for Tecra M4

Page 1: ... CONFIDENTIAL 1 Toshiba Personal Computer TECRA M4 Maintenance Manual TOSHIBA CORPORATION File Number 960 521 ...

Page 2: ... assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other...

Page 3: ... in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or ...

Page 4: ...se and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignment Keyboard scan character codes Key layout Wiring Diagrams BIOS Rewrite Procedu...

Page 5: ...s on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text...

Page 6: ...2 2 Troubleshooting Flowchart 2 2 2 3 Power Supply Troubleshooting 2 6 2 4 System Board Troubleshooting 2 17 2 5 USB 3 5 FDD Troubleshooting 2 33 2 6 2 5 HDD Troubleshooting 2 36 2 7 Keyboard Troubleshooting 2 41 2 8 Display Troubleshooting 2 42 2 9 Touch Pad Troubleshooting 2 44 2 10 Selectable bay optical drive Troubleshooting 2 45 2 11 Modem Troubleshooting 2 46 2 12 Bluetooth Troubleshooting 2...

Page 7: ...11 Printer Test 3 23 3 12 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 34 3 18 Error Code and Error Status Names 3 35 3 19 Hard Disk Test Detail Status 3 38 3 20 Only One Test 3 40 3 21 Head Cleaning 3 48 3 22 Log Utilities 3 49 3 23 Running Test 3 51 3 24 Floppy Disk Drive Utilities 3 52 3 25 System Confi...

Page 8: ... QI button assembly PC card slot brace 4 25 4 11 Bluetooth module 4 27 4 12 MDC Modem cable 4 29 4 13 Wireless LAN card 4 32 4 14 Fan CPU 4 34 4 15 DC IN jack 4 39 4 16 Penholder RTC battery 4 40 4 17 LCD harness holder 4 42 4 18 Mic L cable guide 4 45 4 19 QI board CN board 4 47 4 20 System board 4 49 4 21 PC card slot cover 4 51 4 22 Speaker 4 52 4 23 Microphone Front panel 4 53 4 24 Lens holder...

Page 9: ...32 Fluorescent Lamp 4 77 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignment C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS Rewrite Procedures G 1 Appendix H EC KBC Rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 10: ...x CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 1 Hardware Overview ...

Page 13: ... 1 DVD ROM Drive 1 13 1 3 2 DVD ROM CD R RW Drive 1 16 1 3 3 DVD Super Multi Drive 1 19 1 3 4 DVD Super Multi Drive Double layer 1 22 1 4 Keyboard 1 26 1 5 TFT Color Display 1 27 1 5 1 LCD Module 1 27 1 5 2 FL Inverter Board 1 28 1 6 Power Supply 1 29 1 7 Batteries 1 32 1 7 1 Main Battery 1 32 1 7 2 Battery Charging Control 1 33 1 7 3 RTC Battery 1 34 1 8 AC Adapter 1 35 ...

Page 14: ...ble 1 3 DVD ROM drive specifications 1 14 Table 1 4 DVD ROM CD R RW drive outline dimensions 1 16 Table 1 5 DVD ROM CD R RW drive specifications 1 17 Table 1 6 DVD Super Multi drive outline dimensions 1 19 Table 1 7 DVD Super Multi drive specifications 1 20 Table 1 8 DVD Super Multi drive Double layer outline dimensions 1 22 Table 1 9 DVD Super Multi drive Double layer specifications 1 23 Table 1 ...

Page 15: ...1 Hardware Overview TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 1 v Table 1 17 AC adapter specifications 1 35 ...

Page 16: ...ber 730 1 73GHz Processor Number 740 1 86GHz Processor Number 750 2 00GHz Processor Number 760 2 13GHz Processor Number 770 PPV 0 748 to 1 308 L1 cache 64KB 32KB Code 32KB Data L2 cache 2MB Chipset Equipped with Intel 915PM as North Bridge Intel ICH6 M as South Bridge and Texas Instrument PCI7411ZHK as Card Controller GPU Controller Equipped with a nVIDIA MEP43L with 64MB 128MB Memory Two DDR2 SO ...

Page 17: ...ector Video out Supported via an S Video connector Digitizer Digitizer is installed at the rear of LCD unit The supplied tablet pen enables pen computing Tablet pen Reserve pen Tablet pen Reserve pen can be used as a mouse by touching the display softly with the pen tip Tablet button on the side of the pen corresponds to the right click of the mouse Erase button on the pen tail can be used as an e...

Page 18: ...eo speakers Built in monaural microphone Stereo Headphone jack 3 5mm mini headphone jack External microphone jack 3 5mm mini microphone jack Switch Button Windows Security tablet button ESC Rotation button Cross Function button Toshiba Application button and Wireless communication switch are available Internal Modem The internal modem is equipped as a modem daughter card MDC The internal modem pro...

Page 19: ...d Port Replicator III and Tablet Multi Dock II can be connected through docking port on the bottom Infrared port The infrared port is compatible with Fast infrared FIR standards enabling wireless 4 Mbps 1 152 Mbps 115 2 kbps 57 6 kbps 38 4 kbps 19 2 kbps or 9 6 kbps data transfer with Infrared Data Association IrDA 1 1 compatible external devices Bluetooth The computer is equipped with Bluetooth V...

Page 20: ...atures 1 Hardware Overview Figure 1 1 shows the front of the computer and Figure 1 2 shows the system units configuration Figure 1 1 Front of the computer TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 1 5 ...

Page 21: ...1 Hardware Overview 1 1 Features Figure 1 2 System units configuration 1 6 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 22: ...1 1 Features 1 Hardware Overview Figure 1 3 shows the system block diagram Figure 1 3 System Block Diagram TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 1 7 ...

Page 23: ...ber 750 2 00GHz Processor Number 760 2 13GHz Processor Number 770 Core voltage 0 748 to 1 308 FSB 533MHz L1 cache 64KB 32KB Code 32KB Data L2 cache 2MB Support Geyservile III Deeper Sleep Mode Memory Two DDR2 SO DIMM slots support DDR2 400 DDR2 533 Memory modules in 256MB 512 MB and 1GB can be installed to a maximum of 2GB 2 048MB 1 8V operation 240 pin SO Dual In line Memory Modules SO DIMM Suppo...

Page 24: ...xpress I F 4 ports PCI Bus I F Rev2 3 7 PCI REQ GNT Pairs Integrated Serial ATA Host Controller 2 Prots 150MB S Integrated IDE Controller Ultra ATA 100 66 33 AC 97 2 3 codecs USB 1 1 2 0 Controller 8 ports EHCI Enhanced Host Controller Built in LAN controller WfM 2 0 IEEE 802 3 compliance Power Management ACPI 2 0 compliance SMBus2 0 controller FWH interface BIOS LPC interface EC KBC Super I O IRQ...

Page 25: ...hium ion battery 2 4V 16mAh Modem controller Supported by MDC Using of the secondary AC97 Line LAN controller Marvell made Controls LAN and supports 10 100Mbit or Gigabit Ethernet Other main system chips EC KBC Mitsubishi made LPC microcontroller M306KAFCLRP PSC Toshiba made TMP87PM48UG Temperature sensor ADM made ADM1032ARMZ Acceleration sensor ST Micro made LIS3L02AQ Super I O SMSC made LPC47N21...

Page 26: ...tions Figure 1 4 2 5 inch HDD Table 1 1 2 5 inch HDD Specification 1 2 Specifications Items FUJITU G8BC0001R410 FUJITU G8BC0001R610 FUJITU G8BC0001R810 Outline Width mm 70 dimensions Height mm 9 5 Depth mm 100 Weight g 99 max Storage size formatted 40GB 60GB 80GB Speed RPM 5 400 Data transfer rate Media Host 53 9MB s max 1 5Gb s Serial ATA Generation 1 Data buffer size MB 8 Average random seek tim...

Page 27: ...HDD Specifications 2 2 Specifications Items TOSHIBA HDD2D30BZK01 Outline Width mm 100 dimensions Height mm 9 5 Depth mm 69 85 Weight g 98 Storage size formatted 100GB Speed RPM 5400 Data transfer speed MB s Internal Host 236 1 456 0 150 Data buffer size MB 8 Access time ms Average seek time Track to Track Max seek 12 2 22 ...

Page 28: ...ive is shown in Figure 1 5 The dimensions and specifications of the DVD ROM CD R RW drive are described in Table 1 2 Table 1 3 Figure 1 5 DVD ROM drive Table 1 2 DVD ROM drive outline dimensions Specifications Items TSST G8BC0002B410 TEAC G8BC0002E410 Outline Width mm 128 0 2 128 0 dimensions Height mm 12 7 0 2 12 7 Depth mm 126 1 129 4 Weight g 170 180 TECRA M4 Maintenance Manual 960 521 CONFIDEN...

Page 29: ... 4104KB s CD DA Mode1 MAX 10x CLV MAX 1500KB s CD DA Mode2 MAX 10x CLV MAX 1710KB s Data transfer speed ATAPI interface MB s PIO mode16 7 MB s PIO MODE4 supported DMA mode16 7 MB s MultiwordDMA MODE2 supported Ultra DMA mode 33 3 MB s UltraDMA MODE2 supported CD ROM 110 Random DVD ROM 110 Random Access time ms DVD RAM 140 Random Buffer memory 256KByte CD CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM ...

Page 30: ...D Mode2 MAX 20x CAV MAX 4280KB s CD RW MAX 24x CLV MAX 5137KB s Data transfer speed ATAPI interface MB s PIO mode16 7 MB s PIO MODE4 supported DMA mode16 7 MB s MultiwordDMA MODE2 supported Ultra DMA mode 33 3 MB s UltraDMA MODE2 supported CD ROM 120 Random Access time ms DVD ROM 130 Random Buffer memory 256K CD CD DA CD ROM MODE1 CD ROM MODE2 Multi session CD Video CD Enhanced CD CD TEXT Photo CD...

Page 31: ...re 1 6 The dimensions and specifications of the DVD ROM CD R RW drive are described in Table 1 4 Table 1 5 Figure 1 6 DVD ROM CD R RW drive Table 1 4 DVD ROM CD R RW drive outline dimensions Parameter Standard value Maker code PCC G8CC0001X411 TEAC G8CC0001Y411 Width mm 128 Height mm 12 7 excluding projections Depth mm 129 0 Outline dimensions Mass g 190 10 1 16 CONFIDENTIAL TECRA M4 Maintenance M...

Page 32: ...24x CAV CD RW 4x CLV High Speed CD RW 4x 8x 10x CLV Ultra Speed CD RW 10x CLV MAX24x CAV Data transfer speed ATAPI interface MB s PIO mode16 6 MB s PIO MODE4 supported DMA mode16 6 MB s Multiword MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 CD ROM 150 Random Access time ms DVD ROM 180 Random Buffer memory 2MB CD CD DA CD ROM CD ROM XA Photo CD CD Extra CD CD text Supported disk format ...

Page 33: ...x CAV CD RW 4x CLV High Speed CD RW 4x 10x CLV 10x CAV Ultra Speed CD RW 10x CLV MAX 24x CAV Data transfer speed ATAPI interface MB s PIO mode16 6 MB s PIO MODE4 supported DMA mode16 6 MB s Multiword MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 CD ROM 90 Random Access time ms DVD ROM 110 Random Buffer memory 2MB CD CD DA CD ROM CD ROM XA Photo CD CD Extra CD CD text Supported disk form...

Page 34: ...dimensions and specifications of the DVD Super Multi drive are described in Table 1 6 Table 1 7 Figure 1 7 DVD Super Multi drive Table 1 6 DVD Super Multi drive outline dimensions Parameter Standard value Maker PCC G8CC00021410 PCC G8CC0002F412 Width mm 128 128 Height mm 12 7 excluding projections 12 7 excluding projections Depth mm 129 0 129 0 Outline dimensions Mass g 210 10 190 10 TECRA M4 Main...

Page 35: ... Speed CD RW 10x CLV DVD R 1x 2x CLV MAX 8x CLV DVD RW 1x 2x CLV MAX 4x CLV DVD R 2 4x CLV MAX 8x CLV DVD RW 2 4x CLV MAX 4x CLV DVD RAM 3x ZCLV 4 7GB 9 4GB Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random Access time ms DVD ROM 180 Random Buffer memory ...

Page 36: ...d CD RW 10x CLV DVD R 1x 2x CLV MAX 8x CLV DVD RW 1x 2x CLV MAX 4x ZCLV DVD R 2 4x CLV MAX 8x ZCLV DVD RW 2 4x CLV MAX 4x ZCLV DVD RAM 3x ZCLV 4 7GB 9 4GB Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random typ Access time ms DVD ROM 180 Random typ Buffer m...

Page 37: ...DVD Super Multi drive Double layer are described in Table 1 8 Table 1 9 Figure 1 8 DVD Super Multi drive Double layer Table 1 8 DVD Super Multi drive Double layer outline dimensions Parameter Standard value Maker PCC G8CC00021411 PCC G8CC0002F411 TEAC G8C0002G421 Width mm 128 128 128 Height mm 12 7 excluding projections 12 7 excluding projections 12 7 excluding projections Depth mm 129 0 129 0 129...

Page 38: ...0x CLV DVD R 1x 2x CLV MAX 8x ZCLV DVD RW 1x 2x CLV MAX 4x ZCLV DVD R 2 4x CLV MAX 8x ZCLV DVD R Double Layer 2 4x CLV DVD RW 2 4x CLV MAX 4x ZCLV DVD RAM 3x ZCLV 4 7GB 9 4GB Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random Access time ms DVD ROM 180 Ran...

Page 39: ... R 1x 2x CLV MAX 8x ZCLV DVD RW 1x 2x CLV MAX 4x ZCLV DVD R 2 4x CLV MAX 8x ZCLV DVD R Double Layer 2 4x CLV DVD RW 2 4x CLV MAX 4x ZCLV DVD RAM 2x 3x ZCLV 4 7GB 9 4GB Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random typ Access time ms DVD ROM 180 Random...

Page 40: ...LV DVD RW 2 4x CLV 1 2x CLV DVD R 2 4 8x CLV 2 4x CLV DVD R Double Layer 2 4x CLV DVD RW 2 4 4x ZCLV 2 4x CLV Data transfer speed ATAPI interface MB s PIO mode 16 6 MB s PIO MODE4 supported DMA mode 16 6 MB s Multi ward MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 130 average Access time ms DVD ROM 130 average Buffer memory 8MB CD CD DA CD ROM CD ROM XA Photo CD Enhanc...

Page 41: ...key and control key and in conformity with ASCII The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure1 9 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 9 Keyboard 1 26 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 42: ...ay images and characters of 16M colors with 1 400x1 050 resolution Figure 1 10 shows a view of the LCD module and Table 1 10 lists the specifications Figure 1 10 LCD module Table 1 10 LCD module specifications 14 1 TFT Specifications Item G33C0002P110 Number of Dots 1 400 W x 1 050 H Dot spacing mm 0 204 H x 0 204 V Display range mm 285 6 H x 214 2 V Outline dimensions 299 w x 229 H x 7 7 D TECRA ...

Page 43: ...The FL inverter board supplies a high frequency current to illuminate the LCD module FL Table 1 11 lists the FL inverter board specifications Table 1 11 FL inverter board specifications Specifications Item G71C00011110 Voltage V 5 DC Input Power W 7 Voltage V 750 r m s Power 5 0W 7VA Output Current mA f 70KHz 6 00 r m s ...

Page 44: ...ges that the DC power supply AC adapter is connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission ...

Page 45: ... MCH DDR2 SDRAM 0R9 P0V 0 9 No No No DDR2 SDRAM 1CH1R5 S1V 1 5 Yes Yes No ICH6 M ICH S3V 3 3 Yes Yes No ICH6 M ICH S5V 5 Yes Yes No ICH6 M 1R2 P1V 1 2 No No No GPU 1R9 P1V 1 9 No No No GPU PGV 1 2 No No No GPU P3V 3 3 No No No Clock Generator Thermal Sensor GMCH SDRAM SPD ICH6 M PCI7411 Mini PCI TPM FWH AD1981B Super I O FIR GPU LCD Accelerometer E3V 3 3 Yes Yes No No PCI17411 PC card power IEEE13...

Page 46: ...Power supply Yes No Name Voltage V Power OFF Suspend mode Power OFF Boot mode No battery Object SND P5V 5 No No No Amp A4R7 P4V 4 7 No No No AD1981B Amp Microphone Amp Line In Line out E5V 5 Yes No No PC Card power USB power M5V 5 Yes Yes No Temperature reset IC LEDs Dock PnP ID EEPROM MCV 5 Yes Yes No PSC R3V 2 0 3 6 Yes Yes Yes ICH6 M RTC ...

Page 47: ... Table 1 13 Battery specifications Battery Name Battery Element Output Voltage Capacity G71C0004S110 Main battery G71C0004S210 Lithium ion 6 cell 10 8 V 4 700 mAh Real time clock RTC battery P71035009115 Nickel hydrogen 2 4V 16mAh 1 7 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In standby instant recovery mode the main battery m...

Page 48: ...ain battery charging time Table 1 14 Time required for charges of main battery Charging Time Battery Capacity Normal charge Quick charge Main 4700mAh about 5 5 to 13 0 about 3 0 Second 3600mAh about 4 0 to 9 5 about 3 0 Quick battery charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging...

Page 49: ... power supply to maintain the date time and other system information in memory Table 1 16 lists the battery charging time and data preservation times Table 1 16RTC battery charging data preservation time Time Charging time AC adapter or main battery in use Power ON about 8 hours Data preservation time when fully charged about 30 days ...

Page 50: ...ery Table 1 17 lists the AC adapter specifications Table 1 17 AC adapter specifications Specification Parameter G71C00043210 G71C00049210 Input rated voltage 100V 240V Input frequency range 47Hz to 63Hz Input current 1 5A or less 100VAC 5A load 1 25A or less 240VAC 5A load Output rated voltage DC 15V Output current 0A to 5 0A Constant voltage mode s ...

Page 51: ...1 Hardware Overview 1 8 AC Adapter 1 36 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 52: ... CONFIDENTIAL Chapter 2 Troubleshooting ...

Page 53: ...2 Troubleshooting 2 ii CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 2 ...

Page 54: ...t Mode 2 20 Procedure 3 Diagnostic Test Program Execution Check 2 32 Procedure 4 Replacement Check 2 32 2 5 USB 3 5 FDD Troubleshooting 2 33 Procedure 1 FDD Head Cleaning Check 2 33 Procedure 2 Diagnostic Test Program Execution Check 2 34 Procedure 3 Connector Check and Replacement Check 2 35 2 6 2 5 HDD Troubleshooting 2 36 Procedure 1 Partition Check 2 36 Procedure 2 Message Check 2 37 Procedure...

Page 55: ...Check and Replacement Check 2 45 2 11 Modem Troubleshooting 2 46 Procedure 1 Diagnostic Test Program Execution Check 2 46 Procedure 2 Connector Check and Replacement Check 2 46 2 12 Bluetooth Troubleshooting 2 47 Procedure 1 Diagnostic Test Program Execution Check 2 47 Procedure 2 Connection Check 2 48 Procedure 3 Replacement Check 2 49 2 13 LAN Troubleshooting 2 50 Procedure 1 Diagnostic Test Pro...

Page 56: ... 54 2 17 Wireless LAN Troubleshooting 2 55 Procedure 1 Transmitting Receiving Check 2 55 Procedure 2 Check of Antennas connection 2 56 Procedure 3 Replacement Check 2 56 Figures Figure 2 1 Troubleshooting flowchart 2 3 Figure 2 2 A set of tool for debug port test 2 20 Tables Table 2 1 Battery icon 2 7 Table 2 2 DC IN icon 2 7 Table 2 3 Debug port Boot mode error status 2 22 Table 2 4 FDD error cod...

Page 57: ...2 Troubleshooting 2 vi CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 58: ...oard or CPU it is necessary to execute the subtest 01 Initial configuration of 3 3 Setting of the hardware configuration in Chapter 3 The following tools are necessary in addition to tools described in Chapter 3 for implementing the Diagnostics procedures 1 Phillips screwdrivers 2 Toshiba MS DOS system FD 3 Debug test cable for debug port test 4 RS 232C cross cable for debug port test 5 Test board...

Page 59: ...e flowchart in Figure 2 1 as a guide for determining which FRU malfunctions Before going through the flowchart steps check the following Make sure that Toshiba Windows XP Tablet PC Edition is installed on the hard disk Other operating systems can cause the computer malfunction Make sure all optional equipment is removed from the computer ...

Page 60: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Figure 2 1 Troubleshooting flowchart 1 2 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 2 3 ...

Page 61: ...2 Troubleshooting 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 2 2 2 4 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 62: ... 5 If any trouble is detected on the Hard disk perform the HDD Troubleshooting Procedures in Section 2 6 6 If any trouble is detected on the Touch pad perform the Touch Pad Troubleshooting Procedures in Section 2 9 7 If any trouble is detected on the Selectable bay perform the Selectable bay Troubleshooting Procedures in Section 2 10 8 If any trouble is detected on the modem test perform the Modem...

Page 63: ...ntrols many functions and components To determine if the power supply is functioning properly start with Procedure 1 and continue with the other Procedures as instructed The procedures described in this section are Procedure 1 Power Supply Icon Check Procedure 2 Error Code Check Procedure 3 Connection Check Procedure 4 Quick Charge Check Procedure 5 Replacement Check ...

Page 64: ...charged and the external DC is input It has no relation with ON OFF of the system power Blinks orange even intervals The battery level is low while the system power is ON Flashes orange at being switched on The battery level is low and the power is turned on only with the battery Doesn t light Any condition other than those above Table 2 2 DC IN icon DC IN icon Power supply status Lights green DC ...

Page 65: ... power supply to the computer by force 2 Re attach the battery pack and the AC adapter If icons are still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure 3 Check 3 If the battery icon does not light orange or green go to Procedure 4 CAUTION Use a recommended AC adapter G71C000...

Page 66: ...nt bit Example Error code 11h Error codes are given in hexadecimal format Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below Then go to Check 2 Error code Error code Power supply of error detected 1 h DC Power AC Adapter 2 h 1 st battery 3 h 2nd battery 4 h S3V output P60V 5 h 1R5 C1V output P61 6 h 1R5 C1V output P62 7 h PPV output P63 ...

Page 67: ... not supported 21h Main battery charge current is over 7 00A 22h Main battery discharge current is over 3 9A when there is no load 23h Main battery charge current is over 3 9A when AC adapter is not connected 24h Abnormal current has been sensed 0 A 25h Main battery charge current is over 0 3A Second Battery Error code Meaning 30h Overvoltage is detected This is not supported 31h Second battery ch...

Page 68: ...V support 55h 1R5 C1V voltage is 1 275V or less when the computer is booting up CV support １R5 C1V output P62 Error code Meaning 60h 1R5 C1V voltage is over 2 16V when the computer is powered on off 61h 1R5 C1V voltage is 1 275V or less when the computer is powered on 62h 1R5 C1V voltage is 1 275V or less when the computer is booting up 63h 1R5 C1V voltage is 1 275V or less when the computer is su...

Page 69: ...r less when the computer is booting up 93h PTV voltage is 0 89V or more when the computer is powered off 94h PTV voltage is 0 89V or less while the computer is suspended 1R9 B1V output P66 Error code Meaning A0h 1R9 B1V voltage is over 2 4V when the computer is powered on off A1h 1R9 B1V voltage is 1 53V or less when the computer is powered on A2h 1R9 B1V voltage is 1 53V or less when the computer...

Page 70: ...h PTV voltage is over 1 26V when the computer is powered on D1h PTV voltage is 0 89V or less when the computer is powered on D2h PTV voltage is 0 89V or less when the computer is booting up D3h PTV voltage is 0 89V or more when the computer is powered off D4h PTV voltage is 0 89V or less while the computer is suspended 1R9 B1V output P66 MUX_CH1 Error code Meaning E0h 1R9 B1V voltage is over 2 4V ...

Page 71: ...e sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected correctly go to the following step Connect a new AC adapter and AC power cord If the error still exists go to Procedure 5 Check 3 In the case of error code 21h Go to Procedure 3 Check 4 For any other errors go to Procedure 5 ...

Page 72: ...s not light go to Procedure 4 Procedure 4 Quick Charge Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Make sure the AC adapter is firmly plugged into the DC IN socket Check 2 Make sure the battery pack is properly installed to the PC If the battery is properly installed go to Check 3 Check 3 The battery pack may be completely d...

Page 73: ...pplied to the System board by the AC adapter If either the AC adapter or the System board was damaged perform the following Checks To disassemble the computer follow the steps described in Chapter 4 Check 1 Replace the AC adapter with a new one If power is not supplied properly to the PC perform Check 2 Check 2 Replace the System board with a new one ...

Page 74: ...section describes how to determine if the System board is defective Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debug port D port Check on Boot Mode Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 75: ...data is lost If you press the F1 key as the message instructs the SETUP screen appears to set the system configuration If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad configuration Check system Then press F1 key c Bad memory size Check system Then press F1 key d Bad time function Check system Then press F1 key e Bad check sum CMOS Check s...

Page 76: ...in Section 2 7 If error message 19 20 or 21 is displayed go to the 2 5 HDD Troubleshooting Procedures in Section 2 6 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTENDED MEMORY PARITY ERR...

Page 77: ... port test The test procedures are follows 1 Connect the debug test cable to the connector CN3400 of the System board For disassembling the PC to connect the test cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the results 4 Boot the computer in MS DOS mode 2 20 CONFIDENTIAL TECRA M4 Ma...

Page 78: ...he FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the D port status is FFFFh normal status go to Procedure 3 7 When the D port status falls into any status in Table 2 3 execute Check 1 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 2 21 ...

Page 79: ...ksum skipped when returned to S3 Halts when error occurs F000h CHECK SUM CHECK Checksum other than boot block skip when returned to S3 F001h EC KBC rewrite check If rewrite is requested go to BIOS rewrite process Transition of process to system BIOS IRT when returned to S3 Key input When a key is pressed check if it is Tilde key or Tab key F002h Initialization of SC Halts when error occurs Dport F...

Page 80: ...cycle On 4s Off 4s Beeps 30 second and halts Dport F1BBh Key input Temporary prohibition of USB Beeps Waiting for key input FDC reset Setting parameters for 2HD 1 44MB Reading of first sector If it is the data of 1 44MB 2HD the media type is definite Setting of parameters for 2DD 720KB Retrieval of CHGBIOSA EXE from the root directory Calculation of directory start head and sector Read 1 sector of...

Page 81: ...1 Setting the refresh interval to 30μs Checking DRAM type and size at cold boot When unsupported memory is connected the system beeps and halts When DRAM size 0 halts F101h Testing the stack area of SM RAM When it can not be used as stack area halts Configuring cache memory Permission of L1 L2 cache memory Checking the access of a CMOS Only in Cold Boot When error is detected halts Examining the b...

Page 82: ...rror 79H Checksum check of expansion memory Resume error 76H Checksum check of PnP RAM Resume error 77H To resume process RESUME_MAIN Returns the CPU clock to Low Prohibition of all SMIs Clears resume status To resume error process Returns to ROM Forwards the area of C0000h to EFFFFh to PCI prohibition of DRAM Sets resume error request Copying ROM RAM of system BIOS Halts when error occurred F105h...

Page 83: ...ro s refresh interval The system halts when the time is out Test of PIT channel 2 Check whether the speaker gate works properly CPU clock measurement Check of parameter block A Permission of SMI except auto off function Control of excess of rated input power Battery discharge current control 1CmA AC adapter rated over current control Dividing procedures for time measuring by IRT Setting for clock ...

Page 84: ... which need initialization before PCI bus initialization Control of built in LAN permission prohibition PIC initialization PIC test F107h Password Initialization PCI bus initialization connection of DS Bus Initialization of LAN information F108h Check of WakeUp factor Task generation for waiting INIT_PCI completion CMOS data initialization 2 PnP initialization Setting of setup items Waiting for th...

Page 85: ... FIRST_64KB_CHECK Check of first 64KB memory F10Dh INIT_INT_VECTOR Initialization of vectors F10Eh INIT_NDP Initialization of NDP Storing of CMOS error status to IRT_ERR_STS_BUF Timer initialization start EC initialization Reading of battery information F10Fh INIT_SYSTEM Initialization of system Update of system BIOS Update of EDID information for LCD F110h INIT_DISPLAY Waiting for VGA chip initia...

Page 86: ...process for models supporting fingerprint authentication Initialization of BM for models supporting fingerprint authentication Check of key input during IRT waiting for KBC initialization completion Input of password I O LOCK process for models supporting I O lock Opening BM for models supporting fingerprint authentication F11Eh EX_IO_ROM_CHECK Check of option I O ROM Saving of value in 40 00h for...

Page 87: ...etooth for models supporting Bluetooth Check of existence of target maintenance card Prohibition of unused PC card Setting Wakeup status data for ACPI HW initialization just before booting Waiting for initialization completion Notifies the DVI connection status to VGA BIOS for models supporting DVI Setting of battery save mode Setting of date Waiting for Bluetooth initialization completion for mod...

Page 88: ...atus F121h Update of check sum of Runtime side FFFFh End Check 1 If the D port is status F11Dh or F11Fh is displayed go to HDD Trouble shooting Procedure in Section 2 6 Check 2 If any other D port status error code is displayed perform Procedure 3 D port error code is as follows Error code Contents F117h Exception error F120h Clock generator error F11B3h F11B4h SC initialization error F1BBh BIOS u...

Page 89: ...t 11 Expansion test 12 CD ROM DVD ROM test 13 Wireless LAN test 14 LAN Modem Bluetooth IEEE1394 test 15 Sound test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement Check The System board connectors may be disconnected Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform Check 1 Check 1 Visually check for the foll...

Page 90: ...ocedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program Insert the Diagnostics Disk in the USB floppy disk drive turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after...

Page 91: ...e 2 4 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 4 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer error FFh ...

Page 92: ... FDD may be defective or damaged Replace it with a new one If the FDD is still not functioning properly perform Check 3 when the USB FDD is connected to CN4620 port 5 or Check 5 when the USB FDD is connected to CN4611 CN4610 port 3 0 Check 3 The connection between the CN board and the System board may be loose Reconnect the cable between them firmly If the FDD is still not functioning properly per...

Page 93: ...Partition Check Insert the Toshiba MS DOS system disk and start the computer Perform the following checks Check 1 Type C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Type FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If dri...

Page 94: ...5 seconds this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the MS DOS transfer the system to the 2 5 HDD If the system is not transferred go to...

Page 95: ...t by the test program refer to the Chapter 3 Check 1 Format the 2 5 HDD using MS DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the MS DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD with a ...

Page 96: ... and status will be displayed The error codes and statuses are described in Table 2 5 If an error code is not displayed but the problem still exists go to Procedure 5 Table 2 5 2 5 HDD error code and status Code Status 01h Bad command 02h Address mark not found 04h Record not found 05h HDC not reset 07h Drive not initialized 08h HDC overrun error DRQ 09h DMA boundary error 0Ah Bad sector error 0Bh...

Page 97: ...cting portions Check 1 Make sure the HDD cable is firmly connected to the connector CN1900 of the System board and HDD If connection is loose reconnect firmly and repeat Procedure 4 If there is still an error go to Check 2 Check 2 The 2 5 HDD may be damaged Replace it with a new one and check the operation If the problem still exists perform Check 3 Check 3 The System board may be damaged Replace ...

Page 98: ... is functioning properly Procedure 2 Connector Check and Replacement Check The keyboard or System board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the keyboard cable is firmly connected to the connector CN3230 on the System board If the connection is loose reconnect the...

Page 99: ...nitor to the computer s external monitor port and then boot the computer The computer automatically detects the external monitor If the external monitor works correctly the internal LCD may be damaged Go to Procedure 3 If the same problem as the internal monitor appears on the external monitor the System board may be damaged Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The...

Page 100: ...r images are displayed on the internal display but the display is dark the back light does not light perform Check 5 Check 1 The display ON OFF switch may be damaged Remove the display ON OFF switch and repeat Procedure 4 If there is still an error go to Check 2 Check 2 The LCD FL cable may be damaged Replace the damaged cable with a new one and repeat Procedure 4 If there is still an error go to ...

Page 101: ...ard is functioning properly Procedure 2 Connector and Cable Check The Touch pad is connected to the connector CN3240 on the System board with a flexible cable This cable may have come off the connector of the touch pad or of the System board Disassemble the computer and check the cable connections See Chapter 4 for the disassembly procedure If the cable has come off connect firmly it and make sure...

Page 102: ...gram Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The optical drive may be disconnected from the System board or faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the ...

Page 103: ... RJ11 is mounted on the System board and MDC is connected to the System board If the modem malfunctions the connection may be bad or the MDC or System board might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the MDC is firmly connected to the CN3000 and the MDC cable is connected to the CN3001 on the System board I...

Page 104: ...Program Execution Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Check 1 Execute Bluetooth test program Perform the test following the instructions described in Chapter 3 Bluetooth Test Program You will need a second computer that can communicate by the Bluetooth If the computer passes th...

Page 105: ...nd perform Procedure 1 If the Bluetooth module is still not functioning properly perform Check 2 Check 2 Make sure the Bluetooth antenna cable brown is firmly connected to the Bluetooth module If the Bluetooth antenna cable is disconnected connect it firmly and perform Procedure 1 If the Bluetooth function is still not functioning properly perform Check 3 Check 3 Make sure the cable is firmly conn...

Page 106: ...2 Check 2 The Bluetooth module may be defective or damaged Replace the Bluetooth module with a new one following the steps in Chapter 4 Replacement Procedures If the Bluetooth is still not functioning properly perform Check 3 Check 3 The CN board may be defective or damaged Replace the CN board with a new one following the steps in Chapter 4 Replacement Procedures If the Bluetooth is still not fun...

Page 107: ...N function execute the Sound LAN Modem test program subtest 04 LAN test See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The LAN function is installed on the System board and the RJ45 jack and the controller is mounted on the System board If the LAN malfunctions the System board might b...

Page 108: ...al microphone and headphone are connected to the System board shown in the following figure These connections may be loose or cables may come off Disassemble the computer referring to the steps described in Chapter 4 and make sure each connection If there is still an error perform Procedure 3 Procedure 3 Replacement Check Check 1 If the external speaker or headphone is not working properly it may ...

Page 109: ...rd can be read If the card is not recognized or data are not read go to Procedure 2 Procedure 2 Connector Check and Replacement Check The SD card is connected to the connector IS2130 of the connector board Check 1 The SD card and the System board may be disconnected Make sure the SD card is firmly inserted to the IS2130 of the System board If the SD card is still not functioning properly perform C...

Page 110: ...Check 1 Make sure the mouse cursor is following the tablet pen when you move the pen on the display If it does not work properly go to Procedure 2 Check 2 Make sure the click function works properly when you tap touch the display with the tablet pen If it does not work properly go to Procedure 2 When both the functions work correctly the tablet pen is not defective Procedure 2 Tablet pen replaceme...

Page 111: ... to the CN9540 on the System board If there is still an error go to Check 2 Check 2 The LCD might be disconnected Make sure the LCD is connected to the CN5501 on the System board If there is still an error go to Check 3 Check 3 The Digitizer the LCD or the System board may be defective Replace it with a new one following the steps in Chapter 4 Then check the tablet pen is working properly 2 54 CON...

Page 112: ...of Antenna connection Procedure 3 Replacement Check Procedure 1 Transmitting Receiving Check Make sure the wireless communication switch on the computer is turned ON If it is not turn ON Check 1 Execute test program for the wireless LAN function to check the transmitting receiving function of the wireless LAN You will need another computer that can communicate by the wireless LAN If the computer p...

Page 113: ...s still an error perform Procedure 3 Procedure 3 Replacement Check Check if the wireless LAN card and the System board are connected properly If they are properly connected but there is stall an error any of these components may be damaged Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one Check 1 The wireless LAN card may be defective or damag...

Page 114: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...

Page 115: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 116: ...3 Heatrun test program 3 7 3 3 Setting of the hardware configuration 3 8 3 4 Heatrun Test 3 11 3 5 Subtest Names 3 12 3 6 System Test 3 14 3 7 Memory Test 3 16 3 8 Keyboard Test 3 17 3 9 Display Test 3 18 3 10 Floppy Disk Test 3 21 3 11 Printer Test 3 23 3 12 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 34...

Page 117: ...rations 3 53 3 25 System Configuration 3 57 3 25 1 Function Description 3 57 3 25 2 Operations 3 58 3 26 Wireless LAN Test Program Intel made b g 3 59 3 27 Wireless LAN Test Program Intel made a b g 3 63 3 28 LAN Modem Bluetooth IEEE1394 Test Program 3 68 3 28 1 LAN test 3 68 3 28 2 Modem test 3 71 3 28 3 Bluetooth test 3 72 3 28 4 IEEE1394 test 3 81 3 29 Sound Test Program 3 82 3 29 1 Sound Stand...

Page 118: ...side 3 45 Tables Table 3 1 Subtest names 3 12 Table 3 2 Error codes and error status names 3 35 Table 3 3 HDC status register contents 3 38 Table 3 4 Error register contents 3 39 Table 3 5 Error message 3 74 Table 3 6 Error code for Bluetooth test BD_ADDR 3 75 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 79 ...

Page 119: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 120: ...er It is also included in one of Diagnostic Disks The heatrun test is automatic test program that executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if ALL Device is selected in the item Device Config in SETUP menu After checking the diagnostics be sure to s...

Page 121: ...maintenance and Sound test disk for maintenance A formatted working disk Floppy disk test A cleaning kit to clean the floppy disk drive heads Head Cleaning An external CRT monitor supporting monitor ID Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A CD RW test media CD ROM DVD ROM tes...

Page 122: ...lowing programs Initial configuration DMI information save DMI information recovery System configuration display E2PROM test MAC GUID DMI You will need the following equipment to perform some of the programs The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics...

Page 123: ...3 Repair Heatrun T D Enter a choice 1 To start the Diagnostics menu T D press 1 and Enter To start the H W initial information setting tool press 2 and Enter To start the Heatrun test press 3 and Enter NOTE When replacing the System board be sure to execute the following procedures 1 Before replacing the System board execute subtest03 DMI information save in 3 3 Setting of the hardware configurati...

Page 124: ...key If a test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test program Set the highlight bar to 1 and press Enter The following DIAGNOSTIC TEST MENU will appear TOSHIBA personal computer Common DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTIC TEST MENU 1 SYSTEM TEST 2 MEMORY TEST 3 KEYBOARD TEST 4 DISPL...

Page 125: ...XX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXXSTATUS XXX SUB TEST MENU 01 ROM checksum 02 Fan ON OFF 03 Geyserville 04 Quick charge 05 DMI read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP ...

Page 126: ... from the error Selecting NO keeps the test running even if an error is found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 5 describes the function of each test on the subtest menu Table 3 2 in section 3 18 describes the error codes and error status for each error 3 2 2 H W initial information setting tool After selecting t...

Page 127: ...ng of the microcode Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g PORTEGE 2 Enter Version Number is displayed Input the computer ...

Page 128: ...ppeared in order Check the contents and press Enter Following message appears in the display Press any key then return to the H W initial information setting tool menu It switches off the power on automatically Press any key to continue Subtest 03 DMI information save NOTE Before replacing the System board be sure to execute this subtest and save the DMI information to the floppy disk This is one ...

Page 129: ...on recovery is done the saved UUID data is not written This is one of tools to copy the DMI information to a new PCB after replacing This subtest writes all the DMI data in the floppy disk into the new PCB Subtest 08 System configuration display This subtest displays the information of the system configuration Confirm the contents and press Enter For more details on the system configuration inform...

Page 130: ...UNNING TEST are executed successively For more details on the procedure and test content refer to RUNNING TEST When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu NOTE The test result Errorlog txt is stored in the floppy disk The result is displayed in the same way as 3 22 LOG UTILITIES For more...

Page 131: ...an ON OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected mode Protected mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD brightness 5 FLOPPY DISK 01 02 03 04 05 Se...

Page 132: ...nt receive Wrap around on board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP 11 EXPANSION 01 03 PCMCIA wraparound RGB monitor ID 12 CD ROM DVD ROM 01 02...

Page 133: ...ar Fan number select 1 FAN 1 CPU 2 FAN 2 GPU 0 FAN 1 2 To check the CPU fan press 1 and Enter To check the GPU fan press 2 and Enter To check both CPU fan and GPU fan press 0 and Enter The following message will appear Test Fan Revolution 0000RPM start Make sure the fan does not rotate then press Enter The following message will appear Test Fan Revolution Low speed Start Make sure the fan rotates ...

Page 134: ...st 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter ...

Page 135: ...le This subtest writes constant data and address data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected mode cache off This subtest executes the same way as the subtest02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 P...

Page 136: ...est 01 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan ...

Page 137: ...t 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green an...

Page 138: ...117 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds then returns ...

Page 139: ...HHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this su...

Page 140: ...sively Answer each question with an appropriate response to execute the test 1 The following message will appear Select the media mode and start track to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX ...

Page 141: ... 04 only Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random...

Page 142: ...ystem to execute this test Also printer port wraparound connector must be connected The following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and pr...

Page 143: ...int This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested 3 24 CON...

Page 144: ...t to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR point to point receive This subtest is used with subtest 01 described above This subtest receives the data from...

Page 145: ...t Create System Disks Tools MSCSD EXE still exists in the System Tools Folder This tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions When a 2nd HDD is installed the following messages will appear after selecting t...

Page 146: ... digit of the STATUS number indicates the drive being tested and the last two digits indicate the error status code as explained in table 3 2 of the section 3 18 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequential...

Page 147: ...r 2DB6DB 6 cylinder D25044 7 cylinder Subtest 05 Partial read This subtest reads 1GB data that is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 0...

Page 148: ...S ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The date is updated and the following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated ...

Page 149: ...t date and time are erased This subtest checks the real time clock increments Make sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 150: ...0 521 CONFIDENTIAL 3 31 3 15 NDP Test To execute the NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 151: ...ector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 80 x...

Page 152: ...onitor with monitor ID function is required Connect the external monitor to the PC for the test of ID acquisition The judgment of acquisition is based on the panel data In simultaneous display mode or internal display mode in which the panel data is acquired this subtest will fail Therefore make sure only the external display is selected when executing this subtest ...

Page 153: ...BEX TEST CD ROM TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW media on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block d...

Page 154: ... ADAPT ROM SENSING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HU...

Page 155: ...PRT TIME OUT PRT FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 ...

Page 156: ...ROCESSOR NDP CONTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH U...

Page 157: ...nd byte displays the HDC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 HDC status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault cond...

Page 158: ...ected 6 UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a reca...

Page 159: ...NU and press Enter The following menu appears in the display Only One Test Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad 3 Kill Switch 4 USB 5 LED 6 Acceleration sensor 7 Button 9 Common Test Press test number 1 5 9 1 7 9 Input the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu select 9 and press Enter 3 40 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 160: ...lay as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function which causes the key s display character to blink Press Del Enter to end the test IF TEST OK Press Dell Enter key TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 3 41 ...

Page 161: ...test reports the pointing stick motion response from the IPS and IPS switch When the stick is pressed towards the upper left the DIRECTION display changes according to the following illustration If an IPS switch is pressed the LAT displays appear on the right side one by one The parameters appear on the center of the display To exit this subtest press the four IPS switches at the same time 3 42 CO...

Page 162: ...hen the following message appears in the display KILL SWITCH OFF After Sliding the switch to OFF position the screen returns to the Only One Test menu automatically Subtest 04 USB NOTE When executing this subtest USB test module and USB cable must be connected This subtest checks if USB ports work properly The following menu appears in the display USB Port Select XXXXXXXXX 0 Port 0 Back 1 Port 1 L...

Page 163: ...ns in the display to execute the test HDD Access LED test Confirm the LED of HDD status blinks properly Press any key and following message appears in the display Caps Num Overlay BT W LAN LED test 1 Press Caps Lock key Caps on off 2 Press Fn F10 key Arrow on off 3 Press Fn F11 key Num on off 4 Slide BT W LAN switch L R on off Confirm corresponding LED lights properly Press Enter and following mes...

Page 164: ...at desk with vertical plane to get the stability of machine 2 Prevent the machine from shake or shock Set the machine against the vertical plane with the Front upward Example Vertical plane Flat desk The figure below shows the name and position of each side Top heaven surface Back Right side Front Left side Figure 3 1 Name and positions of each side TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL...

Page 165: ...stablishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the right side of machine upward Then press Enter to detect the data on this setting of machine The following message appears in the display The front establishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the front of machi...

Page 166: ...following figure work properly Cross Function Button ESC Rotation Button Windows Security Button The following message appears in the display Press Windows Security Button key Press Windows security button Then the following message appears in the display Press Escape Rotation Button key Press Escape Rotation button Then the following message appears in the display Press Cross Function Button key ...

Page 167: ...orm this program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The...

Page 168: ...ults in RAM This function can store data on a floppy disk or output the data to a printer or the display The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned...

Page 169: ... 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key re...

Page 170: ... floppy disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the DIAGNOSTIC MENU and press Enter the following messages for selectable tests will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y and Enter To cancel the test press N and Enter If yo...

Page 171: ...he Toshiba MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the cont...

Page 172: ...g message Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XX...

Page 173: ...as started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too lar...

Page 174: ... message will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will acces...

Page 175: ...nish the dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Drive 2 Model No XXXXXXX YYYYYYY Press Enter to return to the FDD UTILITIES MENU ...

Page 176: ... ID 2nd ID 4 Boot ROM version 5 EC KBC version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Microcode revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 The number of printer ports 14 The number of ASYNC ports 15 Math co processors 16 Floppy Disk Drive Track Head Sector 17 Hard Disk Drive Sector D...

Page 177: ... Micom Version VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Microcode Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sector XX X...

Page 178: ...r while pressing U The following menu appears in the display Intel Calexico 11b g Card Maintenance test Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11g mode 5 All the tests of Calexico 11g Card SKU MAC Check 11b g communication test SELECT TEST No 1 5 To execute the subtest input the subtest number and press Enter Subtest01 ...

Page 179: ...eck This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display ERROR MAC all 0 MAC XXXXXXXXXXXX MAC Address Check NG Press any key and return to the test menu When a defective is detected ...

Page 180: ...cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine This subtest checks the connection and communication of wireless LAN antenna of Calexico 802 11b mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is f...

Page 181: ...sage will appear in the display 11g Communication Test NG Press any key and return to the test menu When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Connection of wireless LAN antenna cable Main Condition of wireless LAN communication Interference obstruction Defective wireless LAN card Checking the connection and condition execute the ...

Page 182: ...isk Drive Turn on the power while pressing U The following menu appears in the display Intel Calexico2 11a g Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of Calexico2 11a g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the ...

Page 183: ...owing typical cause is considered Connection of wireless LAN card Using a wrong wireless LAN card Using unspecified card Defective wireless LAN card Checking the connection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to t...

Page 184: ...ON before executing wireless LAN communication test The wireless communication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine Connect the responder machine to the access points for 802 11a 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the ...

Page 185: ...ecks the communication of wireless LAN antenna of Calexico 802 11a mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message will appear in the display Press any key and following message will appear in the display 11a Communication Test NG Press any key and return to the test menu When a defec...

Page 186: ...mode For more details on procedure and contents of this subtest refer to Subtest04 Communication test of 11a mode Subtest06 All the tests of Calexico 11a g Card This subtest checks SKU information MAC address of Calexico 802 11a b g card antenna connection and communication test of Calexico 802 11b card and communication test of Calexico 802 11a and Calexico 802 11g The test stops at when a defect...

Page 187: ...n the power The following message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 28 1 LAN test To execute LAN test press 1 and Enter The following...

Page 188: ...mit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display TECRA M4 Maintenance Manual 960 ...

Page 189: ...elect 2 to execute and press Enter The following message will appear Testing adapter hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display 3 70 CONFIDENTIAL TE...

Page 190: ... Modem test press 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be executed and...

Page 191: ...h as a reference machine to perform this test Insert a floppy disk containing the test program into the target machine and turn on the target machine The following Bluetooth test menu will appear Bluetooth sub system test program VX XX 1 BD_ADDR check 3 Communications test DUT mode T communications test TEST mode Press test number 1 3 T _ Press 1 or 3 key to perform the corresponding subtest To qu...

Page 192: ...ess Enter The following message will appear Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co Initializing When the machine has passed the test it displays BD_ADDR If BD_ADDR has no problem the following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S ...

Page 193: ...luetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A I L F A A I L FFFFFF A A I L F AAAAAAA I L F A A I L F A A III LLLLLLL Table 3 5 Error message Message Contents Invalid BD_ADDR all 00 0x000000000000 Invalid BD_ADDR all FF 0xFFFFFFFFFFFF Invalid BD_ADDR bit0 1 bit40 1b Invalid BD_ADDR bit1 1 bit41 1b Invalid BD_ADDR define in t...

Page 194: ...CL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection ...

Page 195: ...ecification of the Bluetooth System in detail Subtest03 Communication test DUT mode This subtest checks the Bluetooth communication functions Preparing the tester machine for the Bluetooth test program Insert a floppy disk containing the test program into the tester machine and turn on the tester machine The Bluetooth test menu will appear Press 3 to select the test and press Enter in the target m...

Page 196: ...pace to start the Bluetooth communication test When the machine has passed the test it displays BD_ADDR of the DUT If the connection with the tester is completed the progress bar stops The following message is shown Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE DDDDD C C O O MM MM P P L ...

Page 197: ...Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE I NN N C C O O MM MM P P L E T E I N N N C O O M M M M P P L E T E I N N N C O O M M M PPPPPP L EEEEEE T EEEEEEE I N N N C O O M M P L E T E I N NN C C O O M M P L E T E III N N CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE Testing is finis...

Page 198: ...0x0b ACL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Conne...

Page 199: ...ror code Meaning 0x20 Unsupported LMP Parameter Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail ...

Page 200: ...ss test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set This...

Page 201: ...drive and turn on the power The following message will appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 29 1 Sound Standard To execute the Sound Standard test press 1 and Enter The following menu will appear in the display ICH4 M ...

Page 202: ...r When this subtest is selected the following message will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after the...

Page 203: ...the data can be measured as a sine wave When the subtest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subte...

Page 204: ...Test media Toshiba made test media CD DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI status 00 Command XX Block address XXXXXXXX Block len...

Page 205: ...test03 Test Tone A Caution Before starting subtest03 be sure to set the sound at proper volume This subtest plays sine wave while changing its table from 100Hz to 20Hz Return to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker Return to the ...

Page 206: ...dress XXXXXXXX Block length XXXXXXXX Final Block address XXXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number NOTE When the CD ROM test is executed ALL DEVIC...

Page 207: ...e 3 Battery a Battery Save Mode b PCI Express Link ASPM 4 Password 5 HDD Password a HDD b HDD Password Mode c User Password d Master Password 6 Boot Priority a Boot Priority b HDD Priority 7 Others a Dynamic CPU Frequency Mode b EXECUTE Disable Bit Capability c Auto Power On d Diagnostic Mode e Stanby 8 Configuration 9 I O port 10 Drives I O a Built in HDD b Selected Bay 11 PCI Bus 12 Security Con...

Page 208: ... 521 CONFIDENTIAL 3 89 13 Display a Power On Display b LCD Display Stretch c TV type 14 Peripheral a Internal Pointing Device b Parallel Port Mode 15 LEGACY EMULATION a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation c USB Memory BIOS Support Type 16 PCI LAN ...

Page 209: ... 2 Accessing the SETUP Program Selecting 0 from the DIAGNOSTICS MENU and pressing Enter displays the followings NOTE 1 This item is displayed only when a Tablet Multi Dock II is connected 3 90 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 210: ... If the changed item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed...

Page 211: ...omatically calculated by the computer You cannot change this value 2 System Date Time Sets the date and time System Date Sets date System Time Sets time 3 Battery a Battery Save Mode This option is used to select Full Power Low Power or User Setting of the battery save mode When you select the battery save mode the followings will appear Full Power The following shows full power settings Low Power...

Page 212: ...This feature changes the CPU processing speed High CPU operates at 1 6 1 73 1 87 2 0 2 13GHz Pentium M Default in Full Power Mode Low CPU operates at half processing speed Default in Low Power Mode CPU Sleep Mode Use this option to enable or disable the CPU sleep function Enabled Enables sleep mode Default Disabled Disables sleep mode LCD Brightness Use this option to set the level of LCD brightne...

Page 213: ...ing speed is increased NOTE Too hot condition may cause defect on the CPU When the hot condition continues the power is automatically turned off in resume mode b PCI Express Link ASPM This option sets the power saving function of the PCI Express Auto Saves power consumption when the PCI Express device is not used while the battery is working Default Disabled Disables the power saving function and ...

Page 214: ...d only for registering HDD password To change HDD Password Mode when HDD Password is registered delete the registered HDD Password first and then register new password User Only Sets only User HDD Password Default Master User Sets Master HDD Password and User HDD Password c User Password This item sets User password For details on setting user password refer to the User s Manual d Master Password ...

Page 215: ...looks for bootable files in the following order CD ROM LAN HDD and FDD CD ROM LAN FDD HDD The computer looks for bootable files in the following order CD ROM LAN FDD and HDD HDD FDD CD ROM LAN The computer looks for bootable files in the following order HDD FDD CD ROM and LAN Default NOTE CD ROM refers to an Optical drive NOTE When a floppy disc drive is not connected it boots up from SD memory ca...

Page 216: ...e prior HDD booting target changes to other devices Some modules may not be displayed 7 Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use a Dynamic CPU Frequency Mode Use this option to choose a setting from the followings When the CPU of the computer is Celeron M this option is not displayed Dynamically Swi...

Page 217: ...t set Enabled Indicates auto power on is set When Enabled is selected the following sub window appears Alarm Time 00 00 00 Alarm Date Option Disabled Wakeup on LAN Disabled OPTIONS Set the parameters for the Auto Power On automatic power on function in the OPTIONS window To set the time use Space or BackSpace Press to move the cursor to the right and to move the cursor to the left when you set the...

Page 218: ...on the computer will start with the instant security function enabled The password message is not displayed however you must enter the password to use the computer 3 This option is enabled only once the setting is reset after booting up d Diagnostic Mode This option sets whether the BIOS Setup Diagnostic test is enabled Disabled The Diagnostic test is disabled Enabled The Diagnostic test is enable...

Page 219: ...are LPT setting Interrupt level I O address LPT 1 7 378H LPT 2 5 278H LPT 3 7 3BCH Not Used Disables port When the Parallel Port Mode see settings below is set to ECP the DMA channel can also be set to 1 or 3 The default is 3 LPT setting Interrupt level I O address DMA channel LPT 1 7 378H 3 Parallel port default LPT 2 5 278H 3 LPT 3 7 3BCH 3 Not Used Disables the port When you select one of the a...

Page 220: ...the Enable Disable and the Space is pressed message is displayed and the PC waits Y or N key input by the user When Y is pressed it is sets to Enable Disable After changing the cursor could not be moved on the TPM tem This option can be changed after rebooting Disabled Disables the TPM Default Enabled Enables the TPM b Clear TPM Owner This is not displayed when the TPM is set to Disabled This is e...

Page 221: ... not appear on the display you are using after starting in Standby or Hibernation press Fn F5 to change the active display device When an external CRT display which does not support SVGA mode is connected and LCD AnalogRGB is selected the external display is not displayed b LCD Display Stretch LCD Display Stretch enables or disables a larger display area of the screen Enabled Enables the LCD displ...

Page 222: ...s option sets the Legacy support condition of the USB floppy disk drive When a computer is FDD built in model this option is not displayed Enabled Enables LEGACY support Default USB floppy disk is available without the driver Disabled Disables LEGACY support c USB Memory BIOS Support Type This option sets the type of the USB memory as a startup device HDD Sets the type of the USB memory to be equi...

Page 223: ...3 Tests and Diagnostics 3 30 SETUP 3 104 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 224: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...

Page 225: ...4 Replacement Procedures 4 ii CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 4 ...

Page 226: ...rd SD card 4 10 4 3 1 PC card 4 10 4 3 2 SD card 4 11 4 4 Memory module 4 12 4 5 HDD 4 14 4 6 Selectable bay module 4 16 4 7 Keyboard 4 19 4 8 Bottom cover assembly 4 21 4 9 Battery latch assembly Selectable bay lock 4 23 4 9 1 Battery latch assembly 4 23 4 9 2 Selectable bay lock 4 24 4 10 QI button assembly PC card slot brace 4 25 4 10 1 QI button assembly 4 25 4 10 2 PC card slot brace 4 26 4 1...

Page 227: ...CN board 4 48 4 20 System board 4 49 4 21 PC card slot cover 4 51 4 22 Speaker 4 52 4 23 Microphone Front panel 4 53 4 23 1 Microphone 4 54 4 23 2 Front panel 4 55 4 24 Lens holder 4 57 4 25 Touch pad 4 58 4 26 LCD unit FL inverter 4 59 4 27 Application switch board 4 63 4 28 LCD latch assembly 4 64 4 29 Digitizer 4 65 4 30 LCD harnesses Wireless LAN Bluetooth antennas 4 71 4 31 Hinge switch Board...

Page 228: ...emoving the battery latch assembly 4 23 Figure 4 13 Removing the selectable bay lock 4 24 Figure 4 14 Removing the QI button assembly 4 25 Figure 4 15 Removing the PC card slot brace 4 26 Figure 4 16 Removing the Bluetooth module 4 27 Figure 4 17 Removing the MDC 4 29 Figure 4 18 Removing the Modem cable 4 30 Figure 4 19 Removing the Wireless LAN card 4 32 Figure 4 20 Removing the fan 4 34 Figure ...

Page 229: ...ouch pad 4 58 Figure 4 38 Removing the LCD mask 4 59 Figure 4 39 Removing the LCD unit 4 60 Figure 4 40 Removing the LCD unit holder 4 61 Figure 4 41 Removing the FL inverter 4 61 Figure 4 42 Removing the application switch board 4 63 Figure 4 43 Removing the LCD latch assembly 4 64 Figure 4 44 Removing the digitizer 4 70 Figure 4 45 Removing the cover assembly 4 72 Figure 4 46 Removing the hinge ...

Page 230: ...n numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed Chart Notation The chart shows the case for the following example Removing the Wireless LAN module All FRUs down to the 4 12 MDC Modem cable unit immediately above...

Page 231: ...s the battery installed to the computer is typically already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any edges or corners Cauti...

Page 232: ...iagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and re assembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a large ...

Page 233: ...he cable to ensure that it is securely connected If the cable is disconnected from the connector reconnect it making sure that you lift the pressure plate high enough to insert fully the cable For spring connectors lifting up the stopper frees the cable and allows it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Fo...

Page 234: ...not have any screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment incre...

Page 235: ...4 Replacement Procedures 4 1 Overview 4 6 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 Antenna coaxial cable disconnector ...

Page 236: ...screwdriver Use however the PH point size 1 screwdriver for screws fixing the expansion memory slot cover and the keyboard Press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of th...

Page 237: ...f the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw shape Screw length mm Screw shape B Bind screw F Flat head screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm BIND screw ...

Page 238: ...battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Turn the computer upside down 4 Release the battery lock switch 5 Pull out the battery pack while sliding the battery latch toward the arrow pointing Battery latch Battery pack Battery lock switch Figure 4 1 Removing the battery pack Note Dispose of the used battery pack...

Page 239: ...rrectly Dispostickerways the used batteries pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba Note Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Inset the connector of the battery pack to ...

Page 240: ... 1 Turn the computer upside down 2 Push the ejection button It will pop out when you release it Press it once more to eject the PC card 3 Pull out the PC card and remove it 4 Push in the ejection button again Eject button PC card Figure 4 2 Removing the PC card Installing the PC card The following describes the procedure for installing the PC card See Figure 4 2 1 Make sure the eject button does n...

Page 241: ...ions in the SD card manual or the manuals of the computer system you are using 1 Push the SD card It will pop out partly when you release so pull out the card SD card Figure 4 3 Removing the SD card Installing the SD card The following procedure describes the procedure for installing the SD card See Figure 4 3 1 Insert the SD card and press it until it securely connected 4 12 CONFIDENTIAL TECRA M4...

Page 242: ...r press hard or bend the memory module Removing the memory module To remove the memory module s confirm that the computer is in boot mode Then perform the following procedure See Figure 4 4 1 Turn the computer upside down 2 Loosen the screw with e ring fixing the memory slot cover 3 Remove the memory slot cover 4 Open the left and right latches and remove the memory module s Screw with e ring Memo...

Page 243: ... of the computer slantwise terminal side first and press it to connect firmly Caution The power must be turned off when you insert the memory module Inserting the memory module with the power on risks damaging the module or the computer itself Never press hard or bend the memory module When installing the memory module be careful not to insert the memory module into the expansion memory slot inner...

Page 244: ...evice 1 Turn the computer upside down 2 Loosen the screw with e ring fixing the HDD slot cover and remove the HDD slot cover 3 Pull out the HDD assembly from the connector CN1900 of HDD cable Note When removing the HDD assembly be careful not to tear the laminate If the laminate is torn replace it with a new one TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 15 Figure 4 5 Removing the HDD FPC ...

Page 245: ...The following describes the procedure for installing the HDD See Figure 4 5 and 4 6 CAUTION HDD frame and laminate can not be reused If you detach the laminate package from HDD frame be sure to use a new HDD frame and laminate package when replacing 1 Install the HDD holder to the HDD and secure it with the following screws M3 0x4 0S FLAT BIND screw x4 2 Connect the HDD to the connector CN1900 of ...

Page 246: ...computer upside down 2 Move the following screw if the screw is secured in the lock screw hole from lock position to unlock position M2 5x4 0B FLAT BIND screw x1 3 Pull out the selectable bay module from the selectable bay while sliding the lever M2 5x4 0B FLAT BIND Selectable bay module Lock position Unlock position Lever Figure 4 7 Removing the selectable bay module TECRA M4 Maintenance Manual 9...

Page 247: ...e them M2 0x8 0S BIND screw x2 5 Remove the following screws securing the plastic frame and remove it M2 0x3 0S S THIN FLAT BIND screw x5 Plastic frame M2 0x3 0S S THIN FLAT BIND M2 0x3 0S S THIN FLAT BIND OD board Plastic brace M2 0x8 0S BIND Figure 4 8 Removing the plastic frame 4 18 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 248: ...e plastic frame to the selectable bay module and secure them with following screws M2 0x3 0S S THIN FLAT BIND screw x5 2 Install the OD board and plastic brace to the selectable bay module and secure them with following screws M2 0x8 0S BIND screw x2 3 Insert the selectable bay module into the selectable bay of the computer 4 Turn the following screw if you want to lock the selectable bay from unl...

Page 249: ...lift it up 4 Remove the following screws securing the keyboard M2 5x2 8B FLAT BIND screw x2 5 Lift the top edge of the keyboard and bring the edge to the front to lay on the computer Unlock the connector and disconnect the keyboard flexible cable from the connector CN3230 on the system board 6 Remove the keyboard CN3230 Keyboard holder M2 5x2 8B FLAT BIND M2 5x2 8B FLAT BIND Keyboard Figure 4 9 Re...

Page 250: ...r Caution 1 When replacing the keyboard with new one adhere a sheet of insulator to the back of keyboard in the position shown in the following figure 2 Do not reuse the insulator adhered on the keyboard Be sure to use new one Insulator 2 Hook the bottom edge of the keyboard to the palm rest Place the keyboard on the computer and secure it with the following screws M2 5x2 8B FLAT BIND screw x2 3 F...

Page 251: ...m the connector CN3240 on the system board CN3240 Touch pad cable Figure 4 10 Removing the touch pad cable 2 Close the display and turn the computer upside down 3 Remove the following screws securing the bottom cover assembly M2 0x6 0B FLAT BIND screw x20 Described as 6 in figure M2 0x4 0B FLAT BIND screw x2 Described as 4 in figure 4 Pull up to remove the bottom cover assembly from the computer 4...

Page 252: ... 11 1 Install the bottom cover assembly to the computer Note Install the bottom cover assembly from the i LINK IEEE1394 slot first 2 Secure the bottom cover assembly with the following screws M2 0x6 0B FLAT BIND screw x20 Described as 6 in figure M2 0x4 0B S THIN FLAT BIND screw x2 Described as 4 in figure 3 Turn over the computer and open the display 4 Connect the touch pad cable to the connector...

Page 253: ...y M2 5x4 0B FLAT BIND screw x1 2 Pull up to remove the battery latch assembly from the bottom cover assembly 4 24 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 Figure 4 12 Removing the battery latch assembly Installing the battery latch assembly The following describes the procedure for installing the battery latch assembly See Figure 4 12 1 Install the battery latch assembly to the bottom cove...

Page 254: ...embly Selectable bay lock B Selectable bay lock A tab Figure 4 13 Removing the selectable bay lock Installing the selectable bay lock The following describes the procedure for installing the selectable bay lock See Figure 4 13 1 Install the Selectable bay lock B to the bottom cover assembly and Selectable bay lock A form the back then hook the tabs 2 points Caution Selectable bay lock has differen...

Page 255: ...embly M2 5x4 0B FLAT BIND screw x1 M2 5x4 0B FLAT BIND QI button assembly Figure 4 14 Removing the QI button assembly Installing the QI button assembly The following describes the procedure for installing the QI button assembly See Figure 4 14 1 Install the QI button assembly to the slot of bottom cover assembly and secure it with the following screw M2 5x4 0B FLAT BIND screw x1 Note When installi...

Page 256: ...ce and remove the PC card slot brace M2 5x4 0B FLAT BIND screw x2 M2 5x4 0B FLAT BIND PC card slot brace Figure 4 15 Removing the PC card slot brace Installing the PC card slot brace The following describes the procedure for installing the PC card slot brace See Figure 4 15 1 Install the PC card slot brace to the bottom cover assembly 2 Secure the PC card slot brace with the following screws M2 5x...

Page 257: ...tors on the Bluetooth module on the computer Debris on the connectors may cause Bluetooth access problems 1 Remove the following screw to remove the Bluetooth module M2 3S S FLAT HEAD screw 1 2 Disconnect the Bluetooth cable black from the Bluetooth module using an antenna coaxial cable disconnector 3 Disconnect the flexible cable from the Bluetooth module M2 3S S FLAT HEAD Bluetooth module Blueto...

Page 258: ...29 Installing the Bluetooth module To install the Bluetooth module follow the steps below See Figure 4 16 1 Connect the flexible cable to the Bluetooth module 2 Connect the Bluetooth cable black to the Bluetooth module 3 Secure the Bluetooth module with the following screw M2 3S S FLAT HEAD screw 1 ...

Page 259: ...1 Remove the following screws securing the MDC M2 0x4 0Z BIND screw x2 2 Pull up the MDC straight and remove it from the connector CN3000 on the system board 3 Disconnect the Modem cable from the connector of MDC M2 0x4 0Z BIND MDC Modem cable CN3000 Figure 4 17 Removing the MDC 4 Pull out the Modem cable from the guide of mini PCI cover 4 30 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 260: ... the Modem cable from the insulators 7 Remove the following screw and disconnect the drain cable 2 from the stud of hinge assembly M2 0x4 0Z BIND screw x1 8 Disconnect and remove the Modem cable from the connector CN3001 on the system board Modem cable CN3001 Insulator Drain cable 2 M2 0x4 0Z BIND M2 0x4 0Z BIND or M2 0x4 0B LH STICK Glass Tape Drain cable 1 Figure 4 18 Removing the Modem cable TE...

Page 261: ...inge assembly with the following screw M2 0x4 0Z BIND screw x1 3 Arrange the Modem cable inside the insulators and close the insulators 4 Arrange the Modem cable along the guide of mini PCI cover 5 Secure the drain cable 1 to the stud of system board with the following screw M2 0x4 0Z BIND screw x1 or M2 0x4 0B LH STICK x1 6 Connect the Modem cable to the connector of MDC 7 Install the MDC to the ...

Page 262: ...mini PCI cover 2 Remove the following screws securing the mini PCI cover and remove the mini PCI cover M2 0x4 0Z BIND screw x1 3 Disconnect the wireless LAN antenna cables from the connectors on the wireless LAN card 4 Open the left and right latches securing the wireless LAN card and remove the wireless LAN card from the connector of mini PCI M2 0x4 0Z BIND Mini PCI cover Speaker cable CN6150 Wir...

Page 263: ... card slantwise into the connector of mini PCI Press the wireless LAN card until it hooks surely 2 Connect the wireless LAN antenna cables to the connectors of wireless LAN card White cable to MAIN connector Black cable to AUX connector 3 Secure the mini PCI cover with the following screws M2 0x4 0Z BIND screw x1 4 Arrange the speaker cable along the guide of mini PCI cover and connect the speaker...

Page 264: ...re 4 20 1 Disconnect the fan cable from the connector CN8770 for fan0 CN8780 for fan1 on the system board 2 Remove the following screws securing the fan and remove the Fan0 Fan1 M2 5x4 0B FLAT BIND screw x2 each Guide M2 5x4 0B FLAT BIND Fan1 CN8770 M2 5x4 0B FLAT BIND CN8780 Fan0 Figure 4 20 Removing the fan TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 35 ...

Page 265: ...w x2 each 2 Hook the fan cable to the guide and connect it to the connector CN8770 for Fan0 CN8780 for Fan1 on the system board Caution When laying the fan cable be careful on the points shown in the following figure 4 36 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 Bring the remaining cable to the connector portion Do not let the wire out of the memory connector side Fix the cables with a gla...

Page 266: ... 1 Remove the following screws securing the CPU hold plate in the reverse order of the number 3 1 on the CPU hold plate and remove the CPU hold plate M2 0x4 0B BIND screw x3 2 Remove the heat sink on the CPU M2 0x4 0B BIND M2 0x4 0B BIND CPU hold plate Heat sink Figure 4 21 Removing the heat sink TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 37 ...

Page 267: ...e CPU The following describes the procedure for installing the CPU See Figure 4 21 to 4 23 1 Make sure that the cam of the CPU socket is in the unlock OPEN position 2 Install the CPU on the CPU socket and check the CPU is installed on the right position 3 Lock the CPU by rotating clockwise the cam on the CPU socket by 180 degrees with a flat blade driver 4 38 CONFIDENTIAL TECRA M4 Maintenance Manu...

Page 268: ...he CPU is completely covered Note Apply the silicon grease enough to cover the chip surface using the special applicator Figure 4 23 Applying silicon grease 5 Install the heat sink on the CPU 6 Install the CPU hold plate and secure it with the following screws in the order of the number 1 3 on the CPU hold plate M2 0x4 0B BIND screw x3 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 39 ...

Page 269: ... 2 Disconnect the DC IN jack from the connector CN8800 on the system board DC IN jack CN8800 Figure 4 24 Removing the DC IN jack Installing the DC IN jack The following describes the procedure for installing the DC IN jack See Figure 4 24 1 Connect the DC IN jack to the connector CN8800 on the system board 2 Install the DC IN jack by fitting guide of slot of cover assembly 4 40 CONFIDENTIAL TECRA ...

Page 270: ...nholder See Figure 4 25 1 Disconnect the RTC batter cable from the connector CN9990 on the system board 2 Remove the following screws securing the Penholder and remove the Penholder from the cover assembly M2 0x4 0B FLAT BIND screw x2 M2 0x4 0B FLAT BIND Penholder RTC battery cable CN9990 Figure 4 25 Removing the Penholder TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 41 ...

Page 271: ...r cable to the connector CN9990 on the system board 4 16 2 RTC battery Removing the RTC battery The following describes the procedure for removing the RTC battery See Figure 4 26 1 Pull out the RTC batter cable from the guide of Penholder 2 Remove the RTC battery from the slot of Penholder RTC battery 4 42 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 Figure 4 26 Removing the RTC battery Instal...

Page 272: ...he insulator and pull out the USB harness from the guide of LCD harness holder 2 Disconnect the LCD harness from the connector CN5501 on the system board and pull out the LCD harness from the LCD harness holder 3 Disconnecting the CN board harness from the connector CN9502 on the system board and from the connector CN9520 on the CN board pull out the CN board harness from the guide of LCD harness ...

Page 273: ... 0B FLAT BIND screw x2 QI board cable Insulator CN9521 CN9530 M2 5x6 0B FLAT BIND CN board harness to CN9520 USB harness Connected to CN4621 USB harness to CN4612 LCD harness Connected to CN5501 CN board harness Connected to CN9502 Figure 4 27 Removing the LCD harness holder TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 43 ...

Page 274: ...e the QI board cable along the guide of LCD harness holder 3 Connecting the CN board harness to the connector CN9502 on the system board and to the connector CN9520 on the CN board arrange the CN board harness along the guide of LCD harness holder NOTE When connecting the CN board harness make sure that the connector with core side is connected to the CN board 4 Connect the LCD harness to the conn...

Page 275: ...he connector CN6060 on the system board and pull it out from the Mic L cable guide 2 Disconnect the HDD cable from the connector CN1900 on the system board 3 Remove the following screws and Mic L cable guide M2 5x6 0B FLAT BIND screw x2 M2 5x6 0B FLAT BIND M2 5x6 0B FLAT BIND Mic L cable guide Mic L cable CN6060 HDD cable CN1900 Figure 4 28 Removing the Mic L cable guide TECRA M4 Maintenance Manua...

Page 276: ...aying the HDD cable be careful on the points shown in the following figure Fix the mated portion with a sheet of insulator 4 46 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 Let not the cables out of the guides 2 Install the Mic L cable guide to the system board and secure it with the following screws M2 5x6 0B FLAT BIND screw x1 3 Connecting the Mic L cable to the connector CN6060 on the syste...

Page 277: ...2 5x6 0B FLAT BIND screw x1 2 Pull up the QI board straight and remove the QI board from the cover assembly M2 5x6 0B FLAT BIND QI board Figure 4 29 Removing the QI board Installing the QI board The following describes the procedure for installing the QI board See Figure 4 29 1 Install the QI board to the cover assembly and secure it with the following screws M2 5x6 0B FLAT BIND screw x1 TECRA M4 ...

Page 278: ...2 5x6 0B FLAT BIND screw x2 2 Pull up to remove the CN board from the cover assembly M2 5x6 0B FLAT BIND CN board Figure 4 30 Removing the CN board Installing the CN board The following describes the procedure for installing the CN board See Figure 4 30 1 Install the CN board to the cover assembly and secure it with the following screws M2 5x6 0B FLAT BIND screw x2 4 48 CONFIDENTIAL TECRA M4 Maint...

Page 279: ...4 19 QI board CN board 4 Replacement Procedures TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 49 ...

Page 280: ...N3280 on the system board 3 Disconnect the digitizer cable from the connector CN9540 on the system board 4 Remove the following screws securing the system board M2 5x6 0B FLAT BIND screw x1 5 Remove the system board from the cover assembly while pulling it up toward arrow pointing M2 5x6 0B FLAT BIND Digitizer cable to CN9540 Rotation sensor cable Connected to CN3280 Mic R cable Connected to CN606...

Page 281: ... screw M2 5x6 0B FLAT BIND screw x1 NOTE When installing the system board be careful not to catch the Mic L R cable rotation sensor cable and digitizer cable between the system board and cover assembly Also confirm that these cables are not hidden under the system board 2 Connect the digitizer cable to the connector CN9540 on the system board 3 Connect the rotation sensor cable to the connector CN...

Page 282: ...crew x2 2 Release the hook 2 points and remove the PC card slot cover Hook M2 0x3 0S S THIN FLAT BIND PC card slot cover Insulator Figure 4 32 Removing the PC card slot cover Installing the PC card slot cover The following describes the procedure for installing the PC card slot cover See Figure 4 32 1 Secure the hook 2 points and install the PC card slot cover 2 Secure the PC card slot cover with ...

Page 283: ...bly Guide insulator Speaker cable Guide insulator Speaker R White Green cable Speaker L Red Black cable Ferrite sheet Figure 4 33 Removing the speaker Installing the speaker The following describes the procedure for installing the speaker See Figure 4 33 1 Install the speaker to the slot of cover assembly NOTE When installing the speaker confirm the right installation of right and left speaker Rig...

Page 284: ...ker cable as shown in the following figure Do not let the cables out of the frame rib Insert the two cables of antennas into the two ferrite sheets and let them within the rib Ferrite sheet Antenna cable 3 Stick the guide insulator over the guide of speaker cable 4 54 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 285: ...he following screws securing the both right and left Mic holder M2 5x4 0B FLAT BIND screw x2 x1 for each side 2 Pull up the Mic holder straight and remove the mic holder from the cover assembly 3 Remove the microphone from the slot of cover assembly M2 5x4 0B FLAT BIND Microphone Mic holder R Mic holder L M2 5x4 0B FLAT BIND Figure 4 34 Removing the microphone TECRA M4 Maintenance Manual 960 521 C...

Page 286: ...he slit of cover assembly and secure them with the following screws M2 5x4 0B FLAT BIND screw x2 x1 for each side 4 23 2 Front panel Removing the front panel The following describes the procedure for removing the front panel See Figure 4 35 1 Remove the following screws and front panel from the cover assembly M2 5x6 0B FLAT BIND screw x2 2 Detach the display latch from the front panel M2 5x6 0B FL...

Page 287: ...ONFIDENTIAL 4 57 Installing the front panel The following describes the procedure for installing the front panel See Figure 4 35 1 Install the display latch to the front panel 2 Install the front panel to the cover assembly and secure it with the following screws M2 5x6 0B FLAT BIND screw x2 ...

Page 288: ...AT BIND screw x1 2 Remove the lens holder from the cover assembly M2 5x4 0B S THIN FLAT BIND Lens holder Figure 4 36 Removing the lens holder Installing the lens holder The following describes the procedure for installing the lens holder See Figure 4 36 1 Install the lens holder to the cover assembly 2 Secure the lens holder with the following screw M2 5x4 0B S THIN FLAT BIND screw x1 4 58 CONFIDE...

Page 289: ...connect the touch pad cable from the touch pad M2 0x4 0B S THIN FLAT BIND Glass tape Touch pad cable Touch pad Touch pad holder Figure 4 37 Removing the touch pad Installing the touch pad The following describes the procedure for installing the touch pad See Figure 4 37 1 Connect the touch pad cable to the touch pad and stick the glass tape 2 Install the touch pad and touch pad holder to the cover...

Page 290: ...rt level while replacing it 1 Peel off the mask seals 6 points from the LCD mask 2 Remove the following screws securing the LCD mask M2 5x6 0S FLAT BIND screw x6 3 Laying down the LCD unit and the cover assembly flat release the latches to remove the LCD mask 4 Remove the cross function button from the application switch board NOTE When removing the LCD mask be careful not to lose the cross functi...

Page 291: ...D unit on the display cover lay a mat or something under the LCD unit to protect the computer and the LCD from a scratch or breakage 8 Peeling off the copper tape and glass tape and disconnect the LCD harness and digitizer harness from the connectors on the back of LCD unit 9 Remove the LCD unit from the display cover M2 5x4 0B FLAT BIND Glass tape HV cable Insulator M2 5x4 0B FLAT BIND LCD harnes...

Page 292: ... 0SFLAT BIND M2 5x4 0S FLAT BIND Figure 4 40 Removing the LCD unit holder 11 Pull up the FL inverter while peeling off the double sided tape CAUTION The removed FL inverter is not reusable Therefore when installing the FL inverter it must be a new one 12 Disconnect the inverter harness and remove the FL inverter from the display cover FL inverter Inverter harness Figure 4 41 Removing the FL invert...

Page 293: ... display cover connect digitizer harness and LCD harness on the back of LCD unit 4 Stick the copper tape and glass tapes on the each connector 5 Install the LCD unit on the display cover and secure it with the following screws M2 5x4 0B FLAT BIND screw x4 6 Connect the HV cable to the connector of FL inverter and stick the insulator 7 Set the cross function button to the application switch board b...

Page 294: ...ness from the connector CN9510 on the application switch board M2 5x4 0B FLAT BIND Switch harness CN9510 Application switch board Figure 4 42 Removing the application switch board Installing the application switch board The following describes the procedure for installing the application switch board See Figure 4 42 1 Connect the switch harness to the connector CN9510 on the application switch boa...

Page 295: ...D latch assembly from the display cover M2 5x4 0B FLAT BIND screw x1 M2 5x4 0B FLAT BIND LCD latch assembly Figure 4 43 Removing the LCD latch assembly Installing the LCD latch assembly The following describes the procedure for installing the LCD latch assembly See Figure 4 43 1 Install the LCD latch assembly and secure it with the following screw M2 5x4 0B FLAT BIND screw x1 TECRA M4 Maintenance ...

Page 296: ...cable in one s hand because it may result to cut the FL cable and cause display function failure or lighting failure Be careful to use the bezel guide There is a portion where the bezel is sticking out because of the digitizer guide Do not press and rub the portion with bare hands or it may result cut your finger 4 66 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 297: ...y function failure Do not pull up the PCB hardly when installing the digitizer because it may result to give stress on the TAB or PCB and cause the display function failure Make sure that three latches fit the digitizer securely If the latches are not locked securely it may result to move the digitizer and give stress on the TAB or PCB and cause the display function failure TECRA M4 Maintenance Ma...

Page 298: ... stress on the TAB or PCB and cause the display function failure Do not put any instrument on the LCD module because it may result to make scratch on the cell polarization sheet or B L and break the TAB and may cause the display function failure 4 68 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 299: ...e TAB and cause the display function failure Make sure to put the LCD module on the flat place If the LCD module is put on the uneven place it may result to break the TAB make scratch on the B L or polarization sheet and cause the display function failure TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 69 ...

Page 300: ...4 Replacement Procedures 4 29 Digitizer 4 70 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 301: ...inting M2 0x3 0Z BIND M2 0x3 0Z BIND Digitizer Figure 4 44 Removing the digitizer Installing the digitizer The following describes the procedure for installing the digitizer See Figure 4 44 1 Slide the digitizer into the back pocket of LCD Caution When replacing the digitizer fit the digitizer into the back of LCD toward the arrow pointing 2 Secure the digitizer with the following screws M2 0x3 0Z...

Page 302: ...wireless LAN Bluetooth antennas See Figure 4 45 and 4 46 1 Pull out the wireless LAN antenna cables Bluetooth antenna cable from the guide 2 Remove the following screws and LCD harness holder M2 5x2 8B FLAT BIND screw x1 3 Remove the following screws and digitizer harness holder Unique screw CPU stud screw x1 M2 5x6 0S PSP TIGHT screw x1 4 Remove the following screws securing the hinge assembly M2...

Page 303: ...lder Hinge rear cover CPU stud M2 5x6 0S PSP TIGHT Glass tape Hinge assembly Figure 4 45 Removing the cover assembly 7 Remove the LCD harness ground plate from the display cover 8 Remove the following screws and LCD harness hold plate from the display cover M2 5x6 0B FLAT BIND screw x2 9 Remove the following screws securing the hinge assembly M2 5x6 0B FLAT BIND screw x2 TECRA M4 Maintenance Manua...

Page 304: ... harness Figure 4 46 Removing the hinge assembly 11 Pull out the LCD harness through the hole of hinge assembly 12 Pull out the digitizer harness through the hole of hinge assembly 13 Pull out the wireless LAN antenna cables Bluetooth antenna cable through the hole of hinge assembly 14 Peel off seven acetate tapes on the cables 15 Peel off the acetate tapes and wireless LAN antennas Bluetooth ante...

Page 305: ...nna on the display cover and arrange their cables 2 Stick the acetate tape 10 points on the display cover Wireless LAN antenna Acetate tape Acetate tape Bluetooth antenna Acetate tape Figure 4 47 Arranging the wireless LAN antenna cables 3 Pass the LCD harness through the hole of hinge assembly 4 Pass the digitizer harness through the hole of hinge assembly 5 Pass the wireless LAN antenna cables B...

Page 306: ...AT BIND screw x2 8 Arranging the digitizer harness on the display cover install the digitizer harness ground plate 9 Install the cover assembly and hinge rear cover to the display cover 10 Secure the cover assembly to the hinge assembly with the following screws M2 5x6 0B FLAT BIND screw x1 M2 5x6 0S PSP TIGHT screw x1 11 Install the digitizer harness holder to the hinge assembly and secure it wit...

Page 307: ...2 Remove the plate placed under the hinge switch board M2 5x3 0B FLAT BIND Hinge switch board Figure 4 48 Removing the hinge switch board Installing the hinge switch board The following describes the procedure for installing hinge switch board See Figure 4 48 1 Install the plate fitting to the bosses on the hinge assembly 2 Install the hinge switch board and secure it with the following screws M2 ...

Page 308: ...ule always use a flat grounded table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent soiling or scratching the LCD panel Be careful when handling the lamp...

Page 309: ...rface of the LCD module from damage Put a protection sheet e g soft cloth on the face 2 In the order 1 2 remove two bezel tape and the tape for fixing insulation sheet with the tape on the insulation side attached CAUTION 1 Be careful not to damage the FPC PCB B L reflection sheet 2 Do not remove the insulation sheet to reuse it 3 Do not damage the TAB and PCB when removing the double sided tape o...

Page 310: ...ng it from the side of the bezel 2 Remove the four screws 1 CAUTION 1 To unfasten the screws use an insert bit of point size 0 for Philips screwdrivers 2 Do not remove the insulation sheet to reuse it 1 1 1 1 Figure 4 50 Replacing 14 1 Inch TMD fluorescent lamp 2 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 79 ...

Page 311: ...ase the three latches on the top to remove the bezel from the cell The bezel is reused CAUTION 1 Do not damage the latches and FPC 2 When removing the bezel be careful not to deform the bezel Release the three latches on the top to remove the bezel from the cell Bezel Release the latches on the side Release the latch on the side Hold up he lower side of bezel up Figure 4 51 Replacing 14 1 Inch TMD...

Page 312: ...4 Replacement Procedure Opening the PCB 1 Spread out the PCB horizontally CAUTION Be careful not to damage the FPC Figure 4 52 Replacing 14 1 Inch TMD fluorescent lamp 4 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 81 ...

Page 313: ... the frame with the double sided tape Remove the cell gently taking care not to damage it 2 Do not remove the ray shield tape on the upper lower right and left of face and back of cell 3 Be careful not to damage the FPC Ray shield tape on the back Remove cell while removing double sided tape Ray shield tape on the back Ray shield tape on the back Ray shield tape on the back Figure 4 53 Replacing 1...

Page 314: ...ling Fluorescent lamp Check of the backlight replaced 1 Check the following items Do not let the sheet on and not let the sheet out of the frame Figure 4 54 Replacing 14 1 Inch TMD fluorescent lamp 6 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 83 ...

Page 315: ...Perform this check also for the reverse side of the cell Then install the cell with PCB in the backlight unit CAUTION 1 Align the top left corner of the cell with the corresponding corner of the backlight unit 2 Be careful not to damage the FPC Remove the parting paper on the double side Align the top left corner of the backlight unit Figure 4 55 Replacing 14 1 Inch TMD fluorescent lamp 7 4 84 CON...

Page 316: ...unit CAUTION 1 Be careful not to damage the FPC 2 The screw hole shall be seen The screw hole of plastic frame shall be seen through the hole of GND CU The screw hole of plastic frame shall be seen through the hole of GND CU Figure 4 56 Replacing 14 1 Inch TMD fluorescent lamp 8 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 85 ...

Page 317: ...bellow figure 3 Fit the bezel hooking the three latches on the upper side FPC side 3 in the bellow figure CAUTION Be careful not to damage the cell FPC and B L 3 Hook the latch on the upper side and fit the bezel 2 Hook latches on the side 2 Hook latches on the side 1 Fit the bezel from the lamp side Figure 4 57 Replacing 14 1 Inch TMD fluorescent lamp 9 4 86 CONFIDENTIAL TECRA M4 Maintenance Manu...

Page 318: ...ur screws 1 in the bellow figure CAUTION 1 The tightening torque must be 0 176Ｎ m 1 8kgf cm for all the screws 2 Use an insert bit of point size 0 for the Philips screwdrivers 1 1 1 1 Figure 4 58 Replacing 14 1 Inch TMD fluorescent lamp 10 TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL 4 87 ...

Page 319: ...eet 2 Attach the tape for fixing insulation sheet and two bezel tapes CAUTION When attaching tape and insulation sheet be careful not to damage the PCB cell and B L Insulation sheet Tape for fixing the insulation sheet Bezel tape Figure 4 59 Replacing 14 1 Inch TMD fluorescent lamp 11 4 88 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 320: ... CONFIDENTIAL Appendices ...

Page 321: ...Appendices App ii CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 322: ... C 3 CN1801 Select bay I F connector 72 pin C 7 C 4 CN1900 HDD I F connector 11 pin C 8 C 5 CN2110 PC card I F connector 70 pin C 8 C 6 IS2130 SD card I F connector 12 pin C 9 C 7 CN2200 Mini PCI I F connector 124 pin C 10 C 8 CN2300 Docking I F connector 240 pin C 12 C 9 CN3000 MDC I F connector 30 pin C 15 C 10 CN3230 Keyboard connector 34 pin C 16 C 11 CN3240 PAD connector 8 pin C 16 C 12 CN328...

Page 323: ...y connector 3 pin C 21 C 28 CN8770 Fan0 connector 3 pin C 21 C 29 CN8780 Fan1 connector 3 pin C 22 C 30 CN9502 CN Board I F connector 40 pin C 22 C 31 CN9540 Digitizer switch I F connector 40 pin C 23 CN Board C 32 CN4400 Bluetooth I F connector 20 pin C 24 C 33 CN4621 USB I F connector for relay of port 6 6 pin C 24 C 34 CN4620 USB I F connector port 6 4 pin C 25 C 35 CN5320 CRT I F connector 15 ...

Page 324: ...al 960 521 CONFIDENTIAL App v Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS Rewrite Procedures G 1 Appendix H EC KBC Rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 325: ...Figure B 2 System board layout back B 3 Figure B 3 CN board layout B 5 Figure B 4 QI board layout B 6 Figure B 5 SW board layout B 7 Figure E 1 Key layout UK E 1 Figure E 2 Key layout US E 1 Figure F 1 LAN Loopback Connector F 1 Figure F 2 RS 232C Cable 9 pin to 9 pin F 1 Figure F 3 RS 232C Cable 9 pin to 25 pin F 2 ...

Page 326: ...ng I F connector 240 pin C 12 Table C 9 MDC I F connector 30 pin C 15 Table C 10 Keyboard connector 34 pin C 16 Table C 11 PAD connector 8 pin C 16 Table C 12 Panel sensor connector 3 pin C 17 Table C 13 Debugging connector 4 pin C 17 Table C 14 Network I F connector 14 pin C 17 Table C 15 IEEE1394 connector 4 pin C 18 Table C 16 USB1 connector Port 0 4 pin C 18 Table C 17 USB2 connector Port 3 4 ...

Page 327: ...C 24 Table C 34 USB I F connector port 6 4 pin C 25 Table C 35 CRT I F connector 15 pin C 25 Table C 36 S VIDEO I F connector 4 pin C 25 Table C 37 QI board I F connector 2 pin C 26 Table C 38 MG board I F connector 3 pin C 26 Table C 39 System board I F connector 40 pin C 27 QI Board Table C 40 CN board I F connector 2 pin C 28 SW Board Table C 41 System board I F connector 12 pin C 28 Table D 1 ...

Page 328: ...dule in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily...

Page 329: ... and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 330: ... to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL A 3 ...

Page 331: ...violet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 332: ...0 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL A 5 ...

Page 333: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 334: ...endix B Board Layout Appendices Appendix B Appendix B Board Layout B 1 System Board Front View D E C TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL B 1 A H G I B J F Figure B 1 System board layout front ...

Page 335: ...le B 1 System board front Mark Number Part s name A IS2130 SD card slot B IC8972 PSC C CN3400 Debug port D port connector D CN3230 Keyboard connector E CN3240 Touch pad connector F J6310 Headphone jack G J6070 External microphone jack H CN2110 PC card connector I IC1600 ICH6 M J IC3200 EC KBC ...

Page 336: ...Appendix B Board Layout Appendices B 2 System board Back View X W R Y V Q P N L J I H G E F D B A M S U C Z K T O Figure B 2 System board layout back TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL B 3 ...

Page 337: ... connector H CN6061 Internal microphone right connector I CN3000 MDC connector J CN8810 Battery connector K IC1200 AlvisioPM L CN9990 RTC battery connector M CN8770 Fan1 connector N CN4612 USB connector 3 O CN1801 Selectable bay connector P CN5501 LCD connector Q CN9502 CN board I F connector R CN2300 Docking connector S CN1440 CN1460 Memory connector T CN3280 Panel sensor connector U CN3001 RJ11 ...

Page 338: ... layout Table B 3 CN Board Mark Number Name A CN9520 System board I F connector B CN4621 USB 1 relay connector C CN9521 QI board I F connector D CN4620 USB 2 connector E CN5320 CRT connector F CN5340 S VIDEO connector G CN4400 Bluetooth connector G F E D C A B TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL B 5 ...

Page 339: ...B Board Layout B 4 QI Board Front and Back View Front layout A Back layout Figure B 4 QI Board layout Table B 4 QI Board Mark Number Name A CN9530 CN board I F connector B 6 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 340: ...ont layout A Back layout E D C B Figure B 5 SW Board layout Table B 5 SW Board Mark Number Name A CN9510 System board I F connector B S3293 Direction button C S3292 ESC button D S3291 SAS button E S3290 POWER ON switch TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL B 7 ...

Page 341: ...Appendices Appendix B Board Layout B 8 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 342: ... O 11 BDQS0 B1N I O 12 GND 13 BDQS0 B1P I O 14 BDQ01 B1P I O 15 GND 16 BDQ00 B1P I O 17 BDQ03 B1P I O 18 GND 19 BDQ02 B1P I O 20 BDQ12 B1P I O 21 GND 22 BDQ13 B1P I O 23 BDQ11 B1P I O 24 GND 25 BDQ09 B1P I O 26 BDM1 B1P I O 27 GND 28 GND 29 BDQS1 B1N I O 30 MCK3 B1P O 31 BDQS1 B1P I O 32 MCK3 B1N O 33 2R5 B2V 34 GND 35 BDQ09 B1P I O 36 BDQ15 B1P I O 37 BDQ14 B1P I O 38 BDQ10 B1P I O 39 GND 40 GND ...

Page 343: ... MCKE2 B1P O 80 MCKE3 B1P O 81 1R8 B1V 82 1R8 B1V 83 NC 84 NC 85 BBS2 B1P O 86 NC 87 1R8 B1V 88 1R8 B1V 89 BMA12 B1P O 90 BMA11 B1P O 91 BMA09 B1P O 92 BMA07 B1P O 93 BMA08 B1P O 94 BMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 BMA05 B1P O 98 BMA04 B1P O 99 BMA03 B1P O 100 BMA02 B1P O 101 BMA01 B1P O 102 BMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 BMA10 B1P O 106 BBS1 B1P O 107 BBS0 B1P O 108 BRAS B1N I 109 ...

Page 344: ...BDQ43 B1P I O 152 BDQ46 B1P I O 153 BDQ42 B1P I O 154 BDQ47 B1P I O 155 GND 156 GND 157 BDQ48 B1P I O 158 BDQ52 B1P I O 159 BDQ54 B1P I O 160 BDQ53 B1P I O 161 GND 162 GND 163 NC 164 MCK4 B1P O 165 GND 166 MCK4 B1N O 167 BDQS6 B1N I O 168 GND 169 BDQS6 B1P I O 170 ADM6 O 171 GND 172 GND 173 BDQ51 B1P I O 174 BDQ50 B1P I O 175 BDQ5 B1P I O 176 BDQ49 B1P I O 177 GND 178 GND 179 BDQ57 B1P I O 180 BDQ...

Page 345: ...Q06 B1P I O 20 ADQ12 B1P I O 21 GND 22 ADQ13 B1P I O 23 ADQ08 B1P I O 24 GND 25 ADQ09 B1P I O 26 ADM1 B1P I O 27 GND 28 GND 29 ADQS1 B1N I O 30 MCK0 B1P O 31 ADQS1 B1P I O 32 MCK0 B1N O 33 2R5 B2V 34 GND 35 ADQ14 B1P I O 36 ADQ10 B1P I O 37 ADQ15 B1P I O 38 ADQ11 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ16 B1P I O 44 ADQ20 B1P I O 45 ADQ17 B1P 46 ADQ21 B1P I O 47 GND 48 GND 49 ADQS2 B1N I O 50 NC...

Page 346: ...MA08 B1P O 94 AMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 AMA05 B1P O 98 AMA04 B1P O 99 AMA03 B1P O 100 AMA02 B1P O 101 AMA01 B1P O 102 AMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 AMA10 B1P O 106 ABS1 B1P O 107 ABS0 B1P O 108 ARAS B1N I 109 AWE B1N I 110 MCS0 B1N O 111 1R8 B1V 112 1R8 B1V 113 ACAS B1N O 114 MODT0 B1P O 115 MCS1 B1N O 116 AMA13 B1P I O 117 1R8 B1V 118 1R8 B1V 119 MODT1 B1P O 120 NC 121 GND ...

Page 347: ...DQ48 B1P I O 158 ADQ52 B1P I O 159 ADQ49 B1P I O 160 ADQ53 B1P I O 161 GND 162 GND 163 NC 164 MCK1 B1P O 165 GND 166 MCK1 B1N O 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I O 170 ADM6 B1P O 171 GND 172 GND 173 ADQ55 B1P I O 174 ADQ54 B1P I O 175 ADQ51 B1P I O 176 ADQ50 B1P I O 177 GND 178 GND 179 ADQ56 B1P I O 180 ADQ60 B1P I O 181 ADQ57 B1P I O 182 ADQ61 B1P I O 183 GND 184 GND 185 ADM7 B1P O 186 AD...

Page 348: ...5V I 12 PDD06 P3P I O 48 PDA0 P3P I 13 PDD09 P3P I O 49 PDA2 P3P I 14 PDD05 P3P I O 50 PDCS1 P3N I 15 PDD10 P3P I O 51 PDCS3 P3N I 16 GND 52 CDRLED P5N O 17 GND 53 GND 18 PDD04 P3P I O 54 MSSTS2 S3N I 19 PDD11 P3P I O 55 MSSTS1 S3N I 20 PDD03 P3P I O 56 MSSTS0 S3N I 21 PDD12 P3P I O 57 GND 22 PDD02 P3P I O 58 DBT20V S5N O 23 PDD13 P3P I O 59 PSDA S5P I 24 S8 P5V I 60 BT2VD 25 S8 P5V I 61 PSCL S5P ...

Page 349: ... Pin No Signal Name I O PinNo Signal Name I O 1 GND 2 ACAD00 EYP I O 3 ACAD01 EYP I O 4 ACAD03 EYP I O 5 ACAD05 EYP I O 6 ACAD07 EYP I O 7 ACCBEO EYN I O 8 ACAD09 EYP I O 9 ACAD11 EYP I O 10 ACAD12 EYP I O 11 ACAD14 EYP I O 12 ACCBE1 EYN I O 13 ACPAR EYP I O 14 ACPERR EYN I O 15 ACGNT EYN I O 16 ACINT EYN I O 17 MCVCCA EYV I O 18 MCVPPA EYV I O 19 ACCLK EYP I O 20 ACIRDY EYN I O 21 ACCBE2 EYN I O ...

Page 350: ...STOP EYN I O 50 ACDEVS EYN I O 51 MCVCCA EYV I 52 MCVPPA EYV I O 53 ACTRDY EYN I O 54 ACFRAM EYN I O 55 ACAD17 EYP I O 56 ACAD19 EYP I O 57 ACVS2 E3P I O 58 ACRST EYN I O 59 ACSERR EYN I O 60 ACREQ EYN I O 61 ACCBE3 EYN I O 62 ACAUDI EYP O 63 ACSTSC EYP O 64 ACAD28 EYP I O 65 ACAD30 EYP I O 66 ACAD31 EYP I O 67 ACCD2 E3N O 68 GND 69 GND 70 GND C 6 IS2130 SD card I F connector 12 pin Table C 6 SD c...

Page 351: ...3V I 25 X33MPC P3P I 26 PCIRS3 P3N O 27 GND 28 P3V I 29 PREQ2 P3N I 30 PGNT2 P3N O 31 P3V I 32 GND 33 AD31 P3P I O 34 PME S3N O 35 AD29 P3P I O 36 N C 37 GND 38 AD30 P3P I O 39 AD27 P3P I O 40 P3V I 41 AD25 P3P I O 42 AD28 P3P I O 43 N C 44 AD26 P3P I O 45 CBE3 P3N I 46 AD24 P3P I O 47 AD23 P3P I O 48 AD21 P3P I O 49 GND 50 GND 51 AD21 P3P I O 52 AD22 P3P I O 53 AD19 P3P I O 54 AD20 P3P I O 55 GND...

Page 352: ...P3P I O 79 AD12 P3P I O 80 AD11 P3P I O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N O 87 AD07 P3P I O 88 P3V I 89 P3V 90 AD06 P3P I O 91 AD05 P3P I O 92 AD04 P3P I O 93 N C 94 AD02 P3P I O 95 AD03 P3P I O 96 AD00 P3P I O 97 P5V I 98 N C 99 AD01 P3P I O 100 N C 101 GND 102 GND 103 N C 104 GND 105 N C 106 N C 107 N C 108 N C 109 N C 110 N C 111 N C 112 N C 113 GND 114 G...

Page 353: ...REEN PXP I 15 DBLUE PXP I 16 DVSYNC P3P I 17 DVISC P3P I O 18 Reserved 19 GND 20 DVI PRTCT2 21 DVI PRTCT1 22 DVITX2 P3P 23 DVITX2 P3N 24 DVITX1 P3P 25 DVITX1 P3N 26 DVITX0 P3P 27 DVITX0 P3N 28 GND 29 GND 30 DVITXC P3P I 31 DVITXC P3N 32 DVIDET S3N 33 DVIPD0 34 Reserved 35 QSWON B3P 36 DIRQD S3N 37 GND 38 PCM2SP B3P 39 DPMRST S3N 40 DADOO P3P 41 GND 42 DADO0 P3P 43 DADO2 P3P 44 DADO6 P3P 45 GND 46 ...

Page 354: ...6 DVI16 87 DVI17 88 GND 89 GND 90 DOC_ON_LED1 91 Reserved 92 DOC_ON_LED2 93 DVIPD1 94 DVI_PRTCT4 95 DCADIO S3P 96 DSMI B3P 97 GND 98 DCKRUN P3N 99 PME S3P 100 DADO1 P3P 101 GND 102 DADO3 P3P 103 DADO5 P3P 104 DADO7 P3P 105 GND 106 DADO8 P3P 107 DAD10 P3P 108 DAD12 P3P 109 GND 110 DAD14 P3P 111 DCBE1 P3N 112 DPAR P3P 113 VOID 114 VOID 115 BIDCN EXN I O 116 VOID 117 BIDCP EXP I O 118 VOID 119 VOID 1...

Page 355: ...61 GND 162 DIDSL P3P 163 DAD22 P3P 164 DAD20 P3P 165 GND 166 DCBE0 P3N 167 DAD18 P3P 168 DAD16 P3P 169 GND 170 DCBE2 P3N 171 DTRDY P3N 172 DSTOP P3N 173 GND 174 VOID 175 P3V I 176 VOID 177 VOID 178 N C 179 BIDAP PXP O 180 BIDAN PXN O 181 DCOUT I 182 DCOUT I 183 DSSDA S5P I O 184 IF P5V I 185 Reserved 186 DTPA E3N I O 187 GND 188 DTPB E3N I O 189 USBP1 S3P I O 190 USBP1 S3N I O 191 GND 192 USBP2 S3...

Page 356: ...CLR P3P 227 DAD19 P3P 228 DAD17 P3P 229 GND 230 DFRAME P3N 231 DIRDY P3N 232 DDEVSL P3N 233 GND 234 ACT P3N O 235 LINK P3N O 236 DOCDT2 S3N O 237 VOID 238 VOID 239 BIDBP PXP I 240 BIDBN PXN I C 9 CN3000 MDC I F connector 30 pin Table C 9 MDC I F connector 30 pin Pin No Signal Name I O PinNo Signal Name I O 1 N C 2 GND 3 GND 4 N C 5 N C 6 N C 7 N C 8 GND 9 N C 10 N C 11 N C 12 N C 13 N C 14 N C 15 ...

Page 357: ... KBSC06 S3N O 12 KBRT00 S3N O 13 KBSC07 S3N O 14 KBSC08 S3N O 15 KBSC09 S3N O 16 KBRT01 S3N O 17 KBRT02 S3N O 18 KBRT03 S3N O 19 KBSC10 S3N O 20 KBSC11 S3N O 21 KBRT04 S3N O 22 KBRT05 S3N O 23 KBSC12 S3N O 24 KBSC13 S3N O 25 KBRT06 S3N O 26 KBRT07 S3N O 27 KBSC14 S3N O 28 KBSC15 S3N O 29 P5V I 30 SP P5V I 31 SPX PXP I 32 SP GND I 33 SPY PXP I 34 P5V I C 11 CN3240 PAD connector 8 pin Table C 11 PAD...

Page 358: ...nnector 4 pin Table C 13 Debugging connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 P3V 2 DBGRX P3P O 3 DBGTX P3P I 4 GND C 14 J4100 Network I F connector 14 pin Table C 14 Network I F connector 14 pin Pin No Signal Name I O Pin No Signal Name I O A1 BIDAP PXP I A2 BIDAN PXN I A3 BIDBP PXP I A4 BIDCP PXP A5 BIDCN PXP A6 BIDBN PXN I A7 BIDDP PXP A8 BIDDN PXN A9 LNK P3N I A10 P3V I A1...

Page 359: ... Port 0 4 pin Table C 16 USB1 connector Port 0 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 USBOPS E5V I 2 USBP0 S3N I 3 USBP0 S3P I 4 GND C 17 CN4611 USB2 connector Port 3 4 pin Table C 17 USB2 connector Port 3 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 USBOPS E5V I 2 USBP3 S3N I 3 USBP3 S3P I 4 GND C 18 CN4612 USB3 connector Port 6 6 pin Table C 18 USB3 connector Port 6 6 pin...

Page 360: ...T0 PYN I 10 TXDT5 PYP I 11 TXDT2 PYN I 12 TXDT4 PYN I 13 TXDT2 PYP I 14 TXDT4 PYP I 15 TXDT1 PYN I 16 TXDT6 PYN I 17 TXDT1 PYP I 18 TXDT6 PYP I 19 GND 20 GND C 20 CN6060 Internal microphone left connector 2 pin Table C 20 Internal microphone left connector 2 pin Pin No Signal Name I O Pin No Signal Name I O 1 IMICL PXP O 2 A GND C 21 CN6061 Internal microphone right connector 2 pin Table C 21 Inte...

Page 361: ...P2V O C 23 CN6150 Speaker connector 4 pin Table C 23 Speaker connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 SP OUT L I 2 SP OUT L I 3 SP OUT R I 4 SP OUT R I C 24 J6310 Headphone connector 6 pin Table C 24 Headphone connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 HEADL PXP I 3 HEADR PXP I 4 A GND 5 A4R7 P4V I 6 N C C 25 CN8800 DC IN connector 4 pin Table C ...

Page 362: ...al Name I O 1 PVBL1 I 2 BTMP1 I 3 DCHG I 4 M5V I 5 PSCL S5P I 6 PSDA S5P I 7 GND 8 DBT10V S5N I 9 GND 10 GND C 27 CN9990 RTC battery connector 3 pin Table C 27 RTC battery connector 3 pin Pin No Signal Name I O Pin No Signal Name I O 1 R3V O 2 N C 3 R3V O 1T GND 2T GND C 28 CN8770 Fan0 connector 3 pin Table C 28 Fan0 connector 3 pin Pin No Signal Name I O Pin No Signal Name I O 1 P5V I 2 GND 3 FAN...

Page 363: ...ector 40 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 GND 3 GND 4 GND 5 RED PXP I 6 TVLUMA PXP I 7 GND 8 TV GND 9 GREEN PXP I 10 TVCHRO PXP I 11 GND 12 TV GND 13 BLUE PXP I 14 SHSYNC P3P I 15 GND 16 SVSYNC P3P I 17 PVON S5P I 18 CRTSCL P5P I 19 E5V 20 CRTSDA P5P I 21 GPBTNA S3N I 22 GND 23 GND 24 GND 25 GND 26 GND 27 PNLOFF S3N I 28 GND 29 USB1PS E5V I 30 USBP4 S3N 31 USB1PS E5V I 32 ...

Page 364: ...21 GND 2 GND 22 DGDTR P3N I 3 GND 23 DGRTS P3N I 4 GND 24 DGRXD P3P O 5 GND 25 DGTXD P3P I 6 GND 26 GND 7 GND 27 PCIRS1 S3N I 8 GND 28 P3V I 9 GND 29 GND 10 GND 30 PWRSW S3N O 11 GND 31 GND 12 PNL2 P3P O 32 KBRT00 S3N O 13 BRT1 P5P I 33 KBRT01 S3N O 14 BRT2DA S3P I 34 KBRT02 S3N O 15 BRT0 P5P I 35 KBRT03 S3N O 16 FL P5V I 36 KBRT04 S3N O 17 PNL P3V I 37 KBRT05 S3N O 18 FL P5V I 38 KBRT06 S3N O 19 ...

Page 365: ...nal Name I O 1 GND 2 N C 3 BTMDL P3N O 4 N C 5 N C 6 N C 7 N C 8 BTRST S3P I 9 N C 10 N C 11 GND 12 N C 13 GND I 14 WCHCLK P3P O 15 N C 16 USBP4 S3P I O 17 USBBP4 S3N I O 18 WCHDAT P3P I 19 N C 20 BT P3V 1T GND 2T GND C 33 CN4621 USB I F connector for relay of port 6 6 pin Table C 33 USB I F connector for relay of port 6 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 GND 3 side I O 4 ...

Page 366: ... GND C 35 CN5320 CRT I F connector 15 pin Table C 35 CRT I F connector 15 pin Pin No Signal Name I O PinNo Signal Name I O 1 MRED PXP I 2 MGREEN PXP I 3 MBLUE PXP I 4 N C 5 GND 6 VGAGND 7 GND 8 GND 9 DDC P5V I 10 GND 11 N C 12 CRTSDA P5P I 13 SHSYNC P3P I 14 SVSYNC P3P I 15 CRTSCL P5P I C 36 CN5340 S VIDEO I F connector 4 pin Table C 36 S VIDEO I F connector 4 pin Pin No Signal Name I O Pin No Sig...

Page 367: ... CN9521 QI board I F connector 2 pin Table C 37 QI board I F connector 2 pin Pin No Signal Name I O Pin No Signal Name I O 1 GPBTNA S3N I 2 GND C 38 CN9523 MG board I F connector 3 pin Table C 38 MG board I F connector 3 pin Pin No Signal Name I O Pin No Signal Name I O 1 PNLOFF S3N I 2 N C 3 GND ...

Page 368: ...GND 3 GND 4 GND 5 MRED PXP I 6 TVLUMA PXP I 7 GND 8 TV GND 9 MGREEN PXP I 10 TVCHRO PXP I 11 GND 12 TV GND 13 MBLUE PXP I 14 SHSYNC P3P I 15 GND 16 SVSYNC P3P I 17 PVON S5P I 18 CRTSCL P5P I 19 E5V 20 CRTSDA P5P I 21 GPBTNA S3N I 22 GND 23 GND 24 GND 25 GND 26 GND 27 PNLOFF S3N I 28 GND 29 USB1PS E5V I 30 USBP4 S3N 31 USB1PS E5V I 32 USBP4 S3P 33 BTMDL P3N I 34 GND 35 BT P3V 36 BTRST P3P O 37 WCHD...

Page 369: ...r 2 pin Pin No Signal Name I O Pin No Signal Name I O 1 GPBTNA S3N I 2 GND SW board C 41 CN9510 System board I F connector 12 pin Table C 41 System board I F connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 PWRSW S3N I 7 KBRT03 S3N O 2 GND 8 KBRT04 S3N O 3 KBSC16 S3N I 9 KBRT05 S3N O 4 KBRT00 S3N O 10 KBRT06 S3N O 5 KBRT01 S3N O 11 GND 6 KBRT02 S3N O 12 GND ...

Page 370: ...6 F0 16 03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 2 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 2...

Page 371: ...1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3...

Page 372: ... 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04...

Page 373: ...8 D8 07 F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combination with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan c...

Page 374: ...A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 ...

Page 375: ...0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 ...

Page 376: ... 7C 23 U 4 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12...

Page 377: ... D 8 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 378: ...Appendix E Key Layout Appendices Appendix E Key Layout Appendix E Key Layout Figure E 1 Key layout UK Figure E 2 Key layout US TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL E 1 ...

Page 379: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 380: ...endices Appendix F Appendix F Wiring Diagrams F 1 LAN Loopback Connector Figure F 1 LAN loopback Connector F 2 RS 232C Cable 9 pin to 9 pin Figure F 2 RS 232C cable 9 pin to 9 pin TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL F 1 ...

Page 381: ...Appendices Appendix F Wiring Diagrams F 3 RS 232C Cable 9 pin to 25 pin Figure F 3 RS 232C cable 9 pin to 25 pin F 2 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 382: ...ight be impossible to start up the computer 3 If you fail to rewrite BIOS then when you next turn on the power a message may be displayed that the contents of the BIOS have been damaged In this case insert the BIOS rewriting disk and the BIOS will be rewritten 1 Set the system to boot mode 2 Turn off the power to the computer 3 Remove the external cable and PC card 4 Connect a USB FDD and insert t...

Page 383: ...Appendices Appendix G BIOS Rewrite Procedures G 2 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 384: ... it might be impossible to start up the computer 4 If you fail to rewrite EC KBC then when you next turn on the power a message may be displayed that the content of the EC KBC has been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 The time of rewriting EC KBC depends on the conditions of the computer or ICs The computer is not hung up Allow sufficient time...

Page 385: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

Page 386: ... Reliability Appendices TECRA M4 Maintenance Manual 960 521 CONFIDENTIAL I 1 Appendix I Appendix I Reliability The following table shows MTBF Mean Time between Failures Table I 1 MTBF MTBF Time hours System 5 141 ...

Page 387: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL TECRA M4 Maintenance Manual 960 521 ...

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