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Feature Operations

Call Forward

36

Strata CIX DP5000-series Telephone User Guide 05/09

Station Call Forward Categories

You can set Call Forward for the following categories of calls. Within these
categories, you can use five different types of Call Forward Settings (as detailed in the
next section).

•

Call Forward Any Call

– Forwards any call, whether an internal call or incoming

line call.

•

Call Forward - Incoming Line

– Forward incoming line calls only.

•

Call Forward Any Call - Set for Another Station

– Enables you set forwarding

of all calls for another telephone within your telephone system.

•

Call Forward - Incoming Line Set for Another Station

– Enables you to set

forwarding of incoming line calls for another telephone within your telephone
system.

Notes

•

Call Forward Any Call and Call Forward-Incoming line can be set simultaneously
on a telephone. This allows incoming lines calls to be forwarded to a different
destination than all of the other types of calls.

•

Call Forward destinations can be set to internal destinations or an outside
telephone number.

•

You can change your forwarding destination from outside the system using the
DISA feature. See your System Administrator for DISA telephone numbers and
security code access.

Call Forward Settings

•

Call Forward All Calls

– Forwards all calls immediately.

•

Call Forward Busy/Do Not Disturb

– Forwards calls immediately when your

extension is busy or in Do Not Disturb (DND) mode.

In Tone-first systems with multiple lines, Call Forward Busy forwards calls only
when all line appearances are in use. In Voice-first systems, Call Forward Busy
forwards all calls any time your telephone is in use.

•

Call Forward - No Answer –

Forwards unanswered calls after a preset number of

rings. The preset number of rings can be set on a per user basis.

•

Call Forward Busy/Do Not Disturb/No Answer –

Forwards all calls when you are

busy, in DND mode or when you don't answer a call within a preset number of rings.

•

Call Forward Cancel

– Cancels the set Call Forward feature. Notice that each

category of Call Forward has a different code for cancelling.

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Summary of Contents for Strata CIX DP-5000 series

Page 1: ...May 2009 TOSHIBA Business Communications Division DP5000 Series Telephone User Guide ...

Page 2: ...s without express written permission of the publisher of this material Strata and Stratagy are registered trademarks of the Toshiba Corporation in Japan and other countries Trademarks registered trademarks and service marks are the property of their respective owners CAUTION Do not use cleansers that contain benzene paint thinner alcohol or other solvents on the telephone s rubber feet The color o...

Page 3: ...treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product ROHS COMPLI...

Page 4: ...m and hereby exclude all conditions warranties and other terms with regard to the Software including but not limited to any conditions warranties and other terms of non infringement of third party rights year 2000 compliance merchantability satisfactory quality and fitness for a particular purpose relating to the ownership of the Software or as to price in every case whether express or implied by ...

Page 5: ...ed by the warranties provided through the original manufacturer and passed on intact to the purchaser by Toshiba Customers should consult their product documentation for third party warranty information specific to third party products More information may also be available in some cases from the manufacturer s public website While Toshiba offers a wide selection of software hardware and periphera...

Page 6: ...This page is intentionally left blank ...

Page 7: ...e Grand Tour DP5000 series Telephone Overview 5 Fixed Buttons 6 Programmable Feature Buttons 8 Key Strip 8 LCD 9 9 Line LCD Display 9 4 Line LCD Display 10 Soft Keys 10 Chapter 2 The Basics Customising Your Telephone 11 Volume Control 11 Volume Control for the Single Line Telephone 12 LCD Contrast 13 Brightness Control 13 Backlight On Off 14 Keystrip Labels 15 Ring Tones 15 ...

Page 8: ...swerback 23 On a Call 24 Switching Between Handset and Speakerphone 24 Microphone Mic Mute Button 24 Hold 24 LED Indicator Details 26 Chapter 3 Feature Operations Account Code Calls 27 Verified Non Verified Account Codes 27 Forced Account Codes 28 Voluntary Account Codes Verified Non Verified 29 Advisory Messages 30 Alarm Notification Button 31 Automatic Busy Redial 31 Automatic Callback 32 Backgr...

Page 9: ...plit Join Drop 45 Direct Inward System Access DISA 47 Direct Station Selection Buttons Hotline 47 Do Not Disturb 48 Setting DND for Another Extension 49 Door Lock s 49 Door Phone s 50 Emergency Call 51 Emergency Monitoring Station 51 Emergency Ringdown 52 Language Codes 52 Message Waiting 53 Turning On Off MW LED on Another Extension 54 Microphone Cut Off 55 Off hook Call Announce 56 Override Call...

Page 10: ...mes 65 Tone First Voice First Signalling 67 Tone First Signalling 67 Voice First Signalling 67 Tone Pulse Dialling 68 Uniform Call Distribution 69 Login Logout 70 Chapter 4 ADM DSS Console Add on Modules 71 ADM 72 Buttons and LEDs 72 Adding an ADM 73 Brightness Control 73 Keystrip Labels 73 DSS Console 74 DSS Buttons 74 Calling a Station 74 Transferring to an Idle Station 75 Call Transfer with Cam...

Page 11: ...ging a Programmable Feature Button s Function 87 One Touch Buttons 88 Changing a One Touch Button 88 To Use a One Touch Button 89 Setting Changing a Personal Speed Dial Code 89 Feature Codes 90 Chapter 7 Administrator Programming Functions 95 Administrator Mode 96 Phone Name 96 Door Name 97 System SD Name 97 Phone Key Label and LM Key Label 97 Station SD Name 98 Exchange CO Line Name 98 DNIS Name ...

Page 12: ...DKT2000 Mode On Off 104 Single Line Telephone 105 Buttons 105 Redial Button Activation Deactivation 106 Msg Feature Button Activation Deactivation 106 Appendix A References Call Forward 107 Soft Keys 111 Button Labels 112 Appendix B Hardware Connections DP5000 Series Telephone Tilt Angles 117 Wiring 119 User Notes 121 Index ...

Page 13: ...and Tour provides an overview DP5000 digital telephones Chapter 2 The Basics covers the basic telephone functions Chapter 3 Feature Operations includes an explanation of Soft Key operations an alphabetical feature list and LCD information Chapter 4 ADM DSS Console explains features and functions of the Add on modules Chapter 5 Headset and Handset Operation explains the interactions of these access...

Page 14: ... Guide instead of this guide Conventions Note Elaborates specific items or references other information Within some tables general notes apply to the entire table and numbered notes apply to specific items Important Calls attention to important instructions or information CAUTION Advises you that hardware software applications or data could be damaged if the instructions are not followed closely W...

Page 15: ... string of text Press Indicates entry of a single key For example Type prog then press Enter Plus Shows a multiple PC keyboard or phone button entry Entries without spaces between them show a simultaneous entry Example Esc Enter Entries with spaces between them show a sequential entry Example 5 Tilde Means through Example 350 640 Hz frequency range Denotes the step in a one step procedure Denotes ...

Page 16: ...ion date in the Publication Information on the back of the document s title page Refer to the following for more information Strata CIX DP5000 series Telephone Quick Reference Guide Strata CIX Programming Manual Strata CIX My Phone Manager User Guide IP DP5000 Technical Overview IP DP5000 Product Overview Important Business Communications Division use this opportunity to inform Customers End users...

Page 17: ...ic soft key assignments the LCD telephones provide easy access to frequently used features by prompting specific tasks providing Outside Line Identification User Name Number Call Duration Date Time of Day displays and Name and number displays of incoming callers The speakerphone on these telephones enables you to place and receive calls without lifting the handset The LCD telephones with 10 and 20...

Page 18: ...hones Description Image Digital Single Line Telephone On hook dialling Headset I F Ringing LED Non display 10 Button Digital Telephone Half duplex Speakerphone Headset I F Ringing LED Non display 10 Button Digital Telephone 4 line LCD with back light option Half duplex Speakerphone Headset I F Ringing LED ...

Page 19: ...e 4 line LCD with back light option Half duplex Speakerphone Headset I F Ringing LED 10 Button with Electronic LCD Labels 9 line LCD with back light Half duplex Speakerphone Headset I F Ringing LED Dedicated Call History Button Table 1 DP5000 Series Digital Telephones continued Description Image ...

Page 20: ... DP5000 series telephone upgrade options include Table 2 DP5000 Series Add on Modules Description Image 10 Button ADM for DP5000 series LCD programmable key strip with back light 20 Button ADM for DP5000 series Paper Key Strip 60 Button DSS for DP5000 series Paper Key Strip ...

Page 21: ......

Page 22: ...ns on the dial pad help perform standard functions quickly and easily Layouts Fixed buttons are laid out differently on the DP5000 series telephones Single Line Telephone 9 line LCD Telephone Fixed buttons are located below the dial pad 10 and 20 Button 4 line LCD Telephones Fixed buttons are located on either side of the dial pad ...

Page 23: ...r LED is lit handsfree communications is supported To start a handsfree conversation press the Speaker button this turns the red Speaker LED on To terminate this call press the Speaker button again Speaker LED off During a handset conversation press the Speaker button to start hands free communications red Speaker LED on Press the Speaker button again to transfer the conversation back to the hands...

Page 24: ...lectronic programmable or paper refer to Table 1 and Table 2 Conference Transfer Press Cnf Trn to add internal or external parties to a conference call up to 8 parties Press Cnf Trn and enter a number to transfer a call to another party on the Strata CIX system Press Hold to place an internal or external call on hold Press Hold Hold to place an internal or external call on Exclusive hold If your t...

Page 25: ...e LCD will display your user name if programmed and your extension number Line 2 will show the Date and time Line 3 will show information related to your telephone set VM New Saved messages Call Forward or if a certain feature is enabled on your telephone set A plus sign on the LCD indicates there is more data to display Press SCRL to advance through the information Lines 4 8 will indicate Program...

Page 26: ...es there is more data to display Press NEXT to advance through the information Line 4 will display the soft keys available in idle state Press DSPLY to switch from the Call Forward display to the User Name display Soft Keys Softkeys SK1 SK4 refer to the four buttons directly below the LCD screen shown right Soft Keys dynamically change their functions and label depending on the state of the teleph...

Page 27: ...the call When you hang up the volume returns to the default setting To adjust the speaker volume for internal external calls and background music 1 Press Spkr 2 Press an extension button you hear dial tone 3 Press the Vol V to increase volume and Vol W to decrease volume This volume setting applies to all calls until changed To adjust Ring Tone Hands free Answerback and Speaker Off hook Call Annou...

Page 28: ...ume during it To adjust the handset volume Press the Vol V to increase volume and Vol W to decrease volume during the call When you hang up the volume returns to the default setting To adjust the speaker volume for internal external calls and background music 1 Press 2 Press an extension button you hear dial tone 3 Press the Vol V to increase volume and Vol W to decrease volume This volume setting...

Page 29: ...Press 3 6 9 simultaneously 2 Press Contrast button to increase contrast 3 Press Contrast button to decrease contrast 4 Lift the handset off hook on hook to save settings Note Holding the softkey does not continue to change the setting The softkey must be pressed for each step of contrast change Brightness Control Available on backlit telephones and backlit add on module To change the LCD back ligh...

Page 30: ...2 and FB4 is above FB3 Table 4 Backlight Settings FB4 FB3 FB2 FB1 Meaning Delay in Seconds On On On On Always On None On On On Off Synchronised 300 On On Off On Synchronised 240 On On Off Off Synchronised 180 On Off On On Synchronised 160 On Off On Off Synchronised 140 On Off Off On Synchronised 120 On Off Off Off Synchronised 100 Off On On On Synchronised 80 Off On On Off Synchronised 60 Off On O...

Page 31: ...utton repeat steps 3 5 7 To exit User Programming mode lift the handset off hook on hook Ring Tones To set distinctive ringing 1 Press 9876 to enter User Programming Mode 2 Press a Line or extension button The LED is steady green 3 You can press to switch between internal and external pitch Internal station calls within your system external outside line calls 4 Enter the two digit pitch number see...

Page 32: ...phone 1 Press 3 6 9 simultaneously 2 Press 0 1 3 Press to toggle On Off Msg LED On buttons beep Msg LED Off buttons do not beep 4 Press to set the option 5 You must also go off hook then on hook to exit the program mode Table 5 Internal and External Call Ringing Tones Tone No Frequency and Cadence 01 500 Hz 1 sec On 3 sec Off repeat 02 1300 Hz 1 sec On 1 sec Off repeat 11 500 640 Hz 1 sec On 3 sec...

Page 33: ...alking with to be to cut off frequently If this happens follow these steps to lower the sensitivity of the microphone on a DP5000 series telephone The default is normal sensitivity 1 Press 3 6 9 simultaneously 2 Press 0 3 Press Programmable Feature Button 3 FB3 to toggle On Off FB3 LED On Lower sensitivity FB3 LED Off Normal sensitivity 4 Press to set the option 5 Go off hook then on hook to exit ...

Page 34: ...antly adjusting to its environment providing optimal performance For the first few seconds of a call only one side should speak at a time as the echo canceller optimizes for its environment For best performance users should speak in front or slightly to the side of the telephone In a full duplex environment it is important that both sides speak at similar voice volume levels If you hear clipped sp...

Page 35: ...s Ring Tones Strata CIX DP5000 series Telephone User Guide 05 09 19 Should an echo occur simply pause a moment to allow the echo canceller to re adjust Continue to follow the steps above for better call quality ...

Page 36: ...e followed by the digits dialled Ringing Line Preference Answer any incoming call by lifting the handset or pressing There is no need to press the ringing line button to answer the call when ringing line preference is enabled Tone First Signalling Internal incoming calls only telephone rings in standard ring tone lift handset or press to answer call Voice First Signalling Internal incoming calls o...

Page 37: ...Spkr Button 1 To make a call press A line may be selected automatically or choose a line manually The extension or Line button lights depending on system programming Dial tone is heard through the speaker The Speaker and Microphone LEDs light 2 Dial the number Digits display as they are dialled Call progress tones Ringback Tone Busy Tone etc are heard through the speaker 3 When connected continue ...

Page 38: ...cel directory get dial tone 2 Choose the directory you wish to access and use the dial pad to enter the name Notes If a directory is not selected and a name is entered all directories will be searched To enter names from the dial pad press the dial pad button associated with the letter to be entered Press the button once for the first letter twice for the second letter etc Left and Right Soft Keys...

Page 39: ...one User Guide 05 09 23 9 Line LCD Display Dial by Name Screen Note Stick the Toshiba provided Shift label under the lower left button and the Hist label under the lower right button as shown in the figure above The stickers are provided in the telephone box ...

Page 40: ...he LCD screen is set to view Buttons 11 20 and a call comes in on Button 1 the phone will ring and Caller ID information will display on the top of the screen press the Shift Button to view Buttons 1 10 and answer the call Handsfree Answerback With speakerphone enabled the telephone may be programmed for Handsfree Answerback The called party hears a single long tone followed by the caller s voice ...

Page 41: ...ported when Mic is pressed again and light is off Mute is enabled and mutes both the microphone and the handset Hold To place a call on hold press Your LCD shows the line on hold The held Line s LED flashes green while appearances of the line at other stations flash red To return to the held call press the flashing held Line button If you do not return to the held call within a specified time it r...

Page 42: ... turned on If Automatic Hold is not enabled calls will drop when moving from one line to another without pressing Hold While on a call press another extension button to receive originate a new call The accessed line s LED flashes in use The first call is put on hold and your extension s LED flashes Consultation Hold 1 While on a call press The call goes on hold 2 Dial another line 3 Transfer the c...

Page 43: ... On Off Hold outside line If using Pooled Line Grp the hold indication is only at the station that places the call on hold 4 pulses second for 1 8 second On Off 1 2 second On Off Hold Consultation during consultation transfer to another station 10 pulses second steady Hold Exclusive outside line 10 pulses second steady Hold Recall when held call recalls your idle station 1 second at 2 pulses secon...

Page 44: ...line restriction applications Account Codes are assigned in the system as a fixed length default is six digits and are recorded by the system along with the details of the calls which can be printed on a Station Message Detail Recording SMDR report Verified Non Verified Account Codes Verified Account Codes ensure that the system checks the account code you entered against a list created by the Sys...

Page 45: ...t of tone Success Tone is heard after dialling the telephone number alerting you to enter the Account Code 2 Enter the account number When the number of digits designated for account codes has been entered the number will be checked against the verified list if chosen and the call will continue as normal If the number of digits entered for the account code is not reached or the verified code does ...

Page 46: ... you to ENTER ACCOUNT CODE NOW 2 Enter the account code digits The LCD prompt disappears upon entry of the first account code digit After the account code is entered the time indicator is restored to the LCD 3 If your station is set for Verified Account Codes you hear a confirmation tone when the code is valid If the code is invalid you hear two short tones 4 Enter the Account Code Your conversati...

Page 47: ...ystem Administrator To set an advisory message 1 Go off hook or press your extension button to hear dial tone 2 Press 411 3 Enter Message number see table above 4 Enter additional digits if required 5 Go on hook or press to release the line To clear the registered message 1 Go off hook or press your extension button to hear dial tone 2 Press 412 3 Go on hook or press to release the line Msg No Cha...

Page 48: ...m Administrator to see if this feature is setup for your telephone Automatic Busy Redial is not attempted while your station is busy but continues to time out The system inserts a pause P on your LCD before redialing the number To activate Automatic Busy Redial 1 When you reach a busy number press Auto Busy Redial or 441 The LED flashes red You hear confirmation tone 2 Hang up or press The system ...

Page 49: ... tone resumes 2 Hang up You can make other calls while waiting 3 When the called station or outside line becomes idle your telephone rings and you will see a fast flashing LED If you called a busy station the extension LED flashes green incoming call and the called number displays If you called a busy outside line the extension LED flashes green incoming call rate The seized line s number displays...

Page 50: ...n To enable background music on your telephone speaker Press BGM LED turns on Or press an extension button 490 n where n is the music source 1 15 To cancel background music on your telephone speaker Press BGM LED turns off Or press an extension button 491 To change the BGM source 1 15 assigned to the BGM button Press an extension button 9876 BGM n BGM where n is the music source 1 15 To enable bac...

Page 51: ...or your telephone press 620 Confirmation tone three short tones and display shows DATA PROGRAMMED This indicates the data is set To turn off System Call Forward for your telephone press 621 Confirmation tone three short tones and display shows DATA PROGRAMMED This indicates the data is set Station Station Call Forward enables you to assign Call Forward destinations for each extension on your telep...

Page 52: ... the other types of calls Call Forward destinations can be set to internal destinations or an outside telephone number You can change your forwarding destination from outside the system using the DISA feature See your System Administrator for DISA telephone numbers and security code access Call Forward Settings Call Forward All Calls Forwards all calls immediately Call Forward Busy Do Not Disturb ...

Page 53: ...rd destination numbers can be internal extension numbers or outside telephone numbers If the destination is an outside number enter the access code used for dialling out such as 9 the telephone number The Strata CIX accepts destination numbers of up to 32 digits Timer Enter the number of seconds 08 60 your telephone should ring before forwarding the call This is the Call Forward No Answer timer Ca...

Page 54: ...ess Code 44 207 168 9999 44 Area Code Telephone Number Must press after entering an outside destination number 08 Ring time in seconds before Call Forwards Call History Caller ID Incoming calls to your extension with Caller ID can be recorded into a rolling list that is saved on your telephone The call information is placed in the list along with the number name if provided time and date of the ca...

Page 55: ...ked call automatically recalls to your station If your station is busy the parked call camps on If you have an LCD telephone you can let the system automatically select an available orbit number which displays on your LCD To park a call 1 While on a call press Park in Orbit or press 33 The LED flashes green consultation hold If you were on an extension during the call and you have line button on y...

Page 56: ...n and the called station displays on your LCD Group Pickup Two or more stations can be assigned to a pickup group there are a total of 32 pickup groups available You can easily pick up ringing calls on other extensions Ringing calls include new transferred internal or external calls You will have the ability to pick up calls for other extensions in your group and other groups as well See your Syst...

Page 57: ... No 5 29 Ext No Group A call ringing a member of your pickup group 5 34 Directed Ext A call ringing on any line of this Primary Ext No 5 5 Primary Ext No Directed Group A call ringing an extension in this Pickup Group 5 32 Group No Ext No A call ringing this Ext No only Other lines ringing on the same phone are unaffected 5 22 Ext No Outside Calls Any incoming outside line call 5 9 All Call Group ...

Page 58: ...ngs the destination station and your telephone returns to the idle state If your telephone does not go idle the destination may be located in a remote node so you need to hang up to return to idle state To transfer using the button 1 While on a call press Your Line LED flashes green and you hear internal dial tone 2 Dial the extension where the call will be transferred You can remain on the line a...

Page 59: ...he call two camp on tone beeps are sent to your telephone You must disconnect or transfer the existing call to answer the waiting call To answer a waiting call by placing the current call on hold Press The existing call is placed on hold The camped on line rings your station the Line LED flashes green incoming call or if your telephone has the Auto Hold feature just press the flashing extension bu...

Page 60: ... being external network lines The actual number of conference parties with acceptable volume levels depends on the local and far end telephone line conditions The person who initiates the conference call is the Master If after the conference is established the Master exits the conference the first station to have been added to the conference becomes the Master To conference calls 1 While on a call...

Page 61: ...the conference at any time by pressing your extension button When you return you retain Master status Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference This feature enables participants in a conference to listen to or leave a voice mail message during a conference call To add Voice Mail to a conference call performed by Conference Master 1 Press to place th...

Page 62: ... automatic disconnect supervision the connection will release automatically when the parties hang up If not the lines must be supervised to be disconnected Conference Add Split Join Drop If you initiate a conference with two or more parties you can continue to add outside callers to conference or you and another member of the conference can leave Split the conference for a private conversation Dur...

Page 63: ... or Split button 2 Press the NEXT soft key until you see the extension number for the party that you want to Split out of the conference 3 You can return both yourself and the other Split party back into the conference by pressing JOIN RTRN terminates a feature operation and returns to the previously displayed state To Drop the Split party from a conference Press the DROP Soft Key The party that y...

Page 64: ...ear the tone enter the security code If accepted the call will proceed 4 If you receive busy tone and you want to dial another number while the station is still ringing press and repeat Step 2 Direct Station Selection Buttons Hotline This optional feature enables you to use a DSS button to connect directly to another station s line extension The DSS LED shows the status idle busy of the station an...

Page 65: ...Call Forward Busy or Call Forward Busy No Answer the call is redirected to the forwarding destination immediately If you put an extension other than the Primary extension into DND only calls to that extension on your telephone will be blocked Appearances of that extension on other telephones continue to ring To activate DND on your Primary extension Press Do Not Disturb or 6091 hear Success Tone T...

Page 66: ...try Tone new pass code hear Success Tone If you activate DND while a call is ringing the ringing stops The LED continues to flash on your telephone and ring on other appearances Door Lock s If you have locked doors in your facility that can be controlled through the Strata CIX system you may be able to unlock these doors by using your telephone s Unlock Door button s The Unlock Door button s is pr...

Page 67: ... number of possible door phones varies by Strata CIX system 01 24 maximum for larger systems Check with your System Administrator to find out the names and locations of your system s door phones and record them below To answer a door phone call When you hear a door phone call ringing lift the handset or press the ringing button A door phone call sounds like chimes high low The extension LED flashe...

Page 68: ...nging tone one or five times set in system programming 2 When answered speak at a normal voice level in the direction of the door phone Emergency Call To make an emergency call dial 999 112 or Access Code 999 112 This depends on off hook preference set up for your telephone Note Check with your System Administrator for the Access Code because this code may be different from the one used to get an ...

Page 69: ...or a group pilot number can be specified as an emergency ringdown destination In a private network the station or pilot number must be in the same network node Remote emergency destination and door phones are not permitted Language Codes This feature enables you to change the language sent from the Attendant Console or from a PC See your System Administrator to find out if your telephone is progra...

Page 70: ... s programmed on an extension each PhDN can receive up to three message waiting indicators Responding to a Lit Msg LED 1 Press Red flashing button The telephone will dial the message source the voicemail or another extension See Note below 2 When call is finished hang up and the message waiting indicator will be cleared 3 If the Msg LED continues to flash there are additional messages to check rep...

Page 71: ...red and the LCD shows the station number where the Message Waiting light was sent to If you decide to cancel the Message Waiting light at this point press or 7 again while ring over tone is playing and the light will be cancelled or if you want to cancel the message later call the telephone you set the message on and press 7 twice 3 Press Your Msg LED turns Off The Msg LED on the called telephone ...

Page 72: ...off the telephone microphone while on a speakerphone call When the feature is ON the Microphn Cut off LED lights steady red and the Mic and Spkr LEDs do not light when your telephone is called When the feature is OFF the Microphn Cut off LED is not lit and your microphone works The Microphn Cut off functions on Handsfree Answerback and speaker OCA calls for privacy To turn the microphone ON OFF Pr...

Page 73: ...5 To answer a Handset OCA call While you have a call in progress you hear one tone in your handset to indicate that a second station is calling Press to toggle between the new and original callers You talk to the new caller for as long as you hold down When you release the button you return to the original caller In both cases neither caller can hear the other Your LCD indicates which station or E...

Page 74: ...the telephone handset headset and speaker To use Busy Override After reaching a busy station press 2 A muted tone is heard at the busy station indicating that a call is waiting The station number displays Do Not Disturb Override Do Not Disturb DND Override lets you send a call waiting tone or ringing to a station in DND mode to indicate that a call is coming in Your telephone may be programmed to ...

Page 75: ... particular telephone by entering a pre determined account code To use Destination Restriction or Traveling Class Override 1 Press 471 Confirmation tone plays and the LCD shows Enter OVR Code 2 Enter the trunk access code or LCR access code 3 Dial the external telephone number Class of Service Override By dialling a Class of Service COS Override code a user can change a station s set of privileges...

Page 76: ...is not programmed for Privacy Override see Privacy on page 62 Paging Station users can make page announcements to telephones and external speakers Check with your System Administrator to find out the zone numbers for various paging groups To make a Page Announcement to telephones or external speakers 1 Lift the handset press your extension button and enter a paging access code 2 Make your announce...

Page 77: ...nes in the All Call Page Group but depending on system programming you may or may not page external speakers 2 Make your announcement then hang up To answer an All Call Page 1 Lift the handset off hook dial 5 36 2 Enter the Page Zone Number 01 08 depending on your telephone system Emergency Page An Emergency Page overrides Group Pages or All Call Pages to telephone and external paging devices To m...

Page 78: ... Privacy on Line button On a normally private telephone Privacy Release allows other appearances of you line to join the conversation On a normally non private telephone Privacy on Line allows you to exclude others The Privacy condition may be toggled at any time during a conversation At the end of the conversation the line s privacy condition returns to its original state To use Privacy Release W...

Page 79: ...D numbers 10 per telephone You have exclusive use of them and you can create and change them from your own telephone If you have a 9 Line LCD telephone you can assign names to your station SD numbers to appear on the Personal SD Directory display see your System Administrator or use the procedure for Storing Personal Speed Dial Names on page 66 To use personal Speed Dial 1 See your System Administ...

Page 80: ... Codes Feature Feature Access Code Sequences Speed Dial Dialling an SD number Station1 2 nnn nnn 100 199 Station SD numbers System1 2 nnn nnn 200 999 System SD numbers 1 Stations must be assigned enabled Speed Dial capabilities in system programming by an Administrator in Program 200 30 System SD and Program 200 35 Station SD 2 If your telephone does not have a button press the button then dial th...

Page 81: ...write the eight digits automatically stored there Table 10Phone Number Dial String Characters Entry Meaning 0 9 0 9 End of Speed Dial Number when entering via access code 66 Escape functions as an escape key indicating that the number immediately following represents something exceptional When is used as an escape character it consumes one Speed Dial digit Entering 7 to insert a seven second pause...

Page 82: ...s To assign Station Speed Dial names 1 Enter User Programming Mode by dialing 9876 or press Program 2 Press SPEED DIAL MODE displays on the LCD 3 Enter a Speed Dial location number 100 199 for personal speed dial or 200 999 for System speed dial depending on system programming 4 Enter the telephone number to be stored If you normally a dial line access code such as 9 and or and area code enter the...

Page 83: ...letter continue pressing the LEFT Soft Key 6 Press The Speed Dial name is now programmed 7 Go off hook The telephone exits User Programming Mode 8 Test the Personal SD entry by pressing the Personal SD Soft Key Look for the name in the entry and press the Soft Key associated with that name Table 11 Dial Pad Alphanumeric Characters Dial Pad Buttons Number of times to press the dial pad button 1 2 3...

Page 84: ...not ring when it is being called rather a long tone is heard followed by the caller s voice coming through the speaker This method automatically starts in a hands free mode and allows both parties to speak with each other Note The calling party has control over whether Tone First or Voice First Signalling is being used The ability to switch between the two is setup by the System Administrator To c...

Page 85: ...uchtones Note With ISDN calls when Tone Dial Select is pressed all of the digits entered after that point will be sent with touchtones To change Tone Dialling 1 Access an outside line 2 Dial a telephone number 3 While on the call press Tone Dial Select Although the outside line is programmed for rotary dial pulses access the outside line and dial the telephone number like any other call described ...

Page 86: ... the group to receive UCD calls The following illustration shows the typical call flow for this service 1 Agent logs into the UCD group 2 Strata CIX receives a call from PSTN or extension 3 The call is routed to voice mail which provides the initial greeting using the auto attendant service 4 The voice mail can be configured to prompt callers to enter the destination number or to route the call to...

Page 87: ...ogout feature is applied to the call which terminates to UCD pilot only Therefore the call can terminate to agent Prime or Phantom PDN directly even if the agent is in Logout state Also Login Logout can be activated by an access code The default numbering plan is shown below Access Code Feature 6061 Login from Agent Station 6062 Logout from Agent Station 6161 DN Login Agent Station DN from another...

Page 88: ...Feature Operations Uniform Call Distribution 72 Strata CIX DP5000 series Telephone User Guide 05 09 ...

Page 89: ...to the DP5000 series telephones except the Single line telephone Add on Modules The following Add on modules provide additional buttons 10 Button LCD Module up to two supported per telephone 20 Button Add on Module with paper keystrip up to two supported per telephone Digital Direct Station Selection DSS Module with 60 buttons and Paper Keystrip up to three supported per telephone ...

Page 90: ...Feature Button is programmed as a DSS button or a Line button it will have an LED that provides a status of the outside line or station assigned to it The DSS button acts like a speed dial button to a specific extension A station or line shows steady red when in use by others green when in use by your extension A DSS LED will flash red while making a call and turn intermittently green once connect...

Page 91: ... the ADM CAUTION Unplug the line cord from the DP5000 series telephone before attaching the ADM Plugging the ADM cable in while the DP5000 series telephone is powered will damage or impair the functionality of the telephone ADM or both Brightness Control To change the Brightness Control for a 10 button LCD add on module refer to Brightness Control on page 13 Keystrip Labels To label the keystrip b...

Page 92: ...ake a direct call to the associated station The DSS LED lights steady red when the station associated with the DSS button is ringing busy on a call or is idle but all appearances of the station s extensions are busy or in use by other stations When the associated DSS button is in the Do Not Disturb mode the LED blinks red at a slow rate DSS buttons cannot directly call station Phantom extension nu...

Page 93: ...green You hear a single ring tone If using the Tone signalling mode you hear successive ring tones 2 Announce the call With Tone signalling you would have to wait for the called station to answer before announcing the call 3 Hang up The call rings the called station when you hang up While the called station is ringing the DSS LED is steady red and the Line LED flashes green at the on hold rate or ...

Page 94: ...extension button it goes idle The DSS LED remains steady red When the called station answers the transferred call the Line LED becomes steady red The DSS LED remains steady red Note If the busy station is in the Do Not Disturb mode the call will not transfer but will recall your telephone immediately If the call is not answered after a specified Recall time set in system programming camp on is can...

Page 95: ...to deactivate the Call Forward feature after returning to the office To override call forward with the console s associated telephone 1 Press or extension button 2 Dial the station number set for call forward Make the call as you would from any other station This procedure assumes your station has a typical program setting To override call forward with your DSS Console Press the station DSS button...

Page 96: ...ADM DSS Console DSS Console 80 Strata CIX DP5000 series Telephone User Guide 05 09 This page is intentionally left blank ...

Page 97: ...se visit Toshiba s website at www telecoms toshiba co uk Important If you experience any electrical interference when using a wireless headset please follow headset manufacturer s recommendations or ensure the headset base unit is at least six inches from your telephone Headset and Handset Interactions When headset is connected and handset is off hook you can use handset only When headset is conne...

Page 98: ...bon If the current is marginal using a carbon headset only and performance is not good change the setting to CARBON To change the setting from Auto to Carbon Telephones All except the Single Line Telephone 1 Press 3 6 9 simultaneously 2 Press 3 Press FB3 to toggle On Off FB3 LED On CARBON FB3 LED Off AUTO default 4 Press to set the option 5 Go off hook then on hook to exit the program mode Telepho...

Page 99: ...1 Press 3 6 9 simultaneously 2 Press 3 Press FB2 to toggle On Off FB2 LED On Low FB2 LED Off Normal default 4 Press to set the option 5 Go off hook then on hook to exit program mode Telephones Single Line Telephone 1 Press 3 6 9 simultaneously 2 Press and press 2 3 Press to toggle On Off Msg LED On Low Msg LED Off Normal default 4 Press to set the option 5 Go off hook then on hook to exit the prog...

Page 100: ...e headset transmit level using FB1 FB2 and FB3 For Single Line Telephone SLT use 1 2 3 and Msg See table below 4 Press 5 Go Off hook then on hook to exit the program mode Headset Transmit Level Transmit Level FB1 FB2 FB3 Level SLT Press 1 and Msg Press 2 and Msg Press 3 and Msg Max louder OFF OFF OFF 12 dB ON OFF OFF 8 dB OFF ON OFF 4 dB Default ON ON OFF 0 dB OFF OFF ON 4 dB ON OFF ON 8 dB OFF ON...

Page 101: ...ndset default 4 Press to set the option 5 Go off hook then on hook to exit the program mode To adjust the Handset Transmit Level for DP5000 series telephones 1 Press 3 6 9 simultaneously 2 Press 3 Set the level using FB1 FB2 and FB3 For Single Line Telephone use 1 2 3 and Msg See table below 4 Press Hold to set the option 5 Go Off hook then on hook to exit the program mode Handset Transmit Level T...

Page 102: ...te This feature is not supported on the Single Line Telephone 1 Press 3 6 9 simultaneously 2 Press 3 Set the level using the buttons shown in the table below 4 Press to set the option 5 Go Off hook then on hook to exit the program mode Handset Headset Receiver Level Transmit Level FB4 FB5 FB6 9 Line LCD FB4 FB11 FB12 SLT Press 1 and Msg Press 2 and Msg Press 3 and Msg Max louder ON ON ON OFF ON ON...

Page 103: ...ser programming allows you to customise your LCD telephone You will be able to Enter numbers in your personal Speed Dial list Program One Touch and Programmable Feature Buttons Register Call Forward assignments Assign Message Waiting Keys Assign the background music BGM source to be played over the telephone s speaker ...

Page 104: ...button anytime you need to use the feature Notes ACD and FeatureFlex Application keys are not supported on programmable feature buttons 11 20 of the large 9 line display telephone Directory number and external line buttons cannot be added or deleted but their ring tones can be individually changed See Ring Tones on page 15 User Programming Mode To enter User Programming Mode press the Program butt...

Page 105: ...10 All Call 340 Flash Short 200 Busy 350 Flash Long 210 No Answer 360 Microphone Cut off 840 Busy No Answer 370 One Touch Button 570 Call Forward External Outside Calls Paging All Call 380 Page All Groups 220 Busy 390 Page Individual Groups 230 No Answer 400 Emerg Page Individ Group 250 Busy No Answer 420 Emerg Page All Groups 240 Call Park Orbit 170 Answer Page All Groups 590 Call Pickup Phantom ...

Page 106: ...r One Touch button Once you have created a One Touch button you can change the function by using the following procedure Changing a One Touch Button 1 Press 9876 to enter User Programming Mode 2 Press the One Touch button to be set 3 Enter the digits or special buttons for the function to be dialled You can include the following in the dial string Dial pad digits 0 9 To program special characters ...

Page 107: ...he One Touch button is pressed again FB1 gets new dial tone on the PDN 30 code for All Call Page which allows the user to page the location of the orbited call To Use a One Touch Button Press the One Touch button Setting Changing a Personal Speed Dial Code See Storing a System Station Speed Dial Number on page 64 Table 13 Special Characters Entry Meaning Hold Indicates stop The One Touch button bl...

Page 108: ...er Off Ext button 491 External Speaker On Ext button 492 music source no 1 15 External Speaker Off Ext button 493 Call Forward See Table 15 on page 109 Call Park Activate while on a call 33 Orbit Number 7000 7019 or an Ext No Retrieve while on a call Ext button 32 Orbit Number 7000 7019 or an Ext No Call Pickup Directed DN pickup of ringing or held calls Ext button 5 6 Ext No Directed DN pickup of...

Page 109: ...ecurity Code 1 15 digits Distinctive Ringing See Ring Tones on page 15 Do Not Disturb Local On Ext button 6091 Local Off Ext button 6092 Remote On Ext button 6191 ext no of the phone where DND will be set Pass Code Number Remote Off Ext button 6192 ext no of the phone where DND will be set Pass Code Number Door Lock Control Ext button 12 Door Lock Number Door Phone Calling Ext button 15 Door Phone...

Page 110: ... Code Private Network 8 Private Network No Night Ring Answer Ext button 5 39 Off hook Call Announce or Busy Override Voice First 2 Tone First 1 21 12 or 5 depending on programming for your phone Override Busy Do Not Disturb After reaching a busy or DND station press 2 Executive After reaching a busy station press 3 Paging Page All Groups Ext button 30 Page Individual Groups Ext button 31 Page Zone...

Page 111: ...2 Login to Agent Station another Station 6161 Logout to Agent Station another Station 6162 User Programming Mode 9876 Voice Mail VM Direct Transfer to Voice Mail While on a call press 407 Dial VM mailbox number usually Ext Number Volume Control Beep With handset off hook press 6101 Press Vol V or W Volume Control Ringing With handset on hook press 6102 Press Vol V or W 1 If you have hot dialling y...

Page 112: ...eature Codes 96 Strata CIX DP5000 series Telephone User Guide 05 09 This page is intentionally left blank 4 If your telephone does not have a Spdial button press the button then dial the three digit Speed dial number nnn ...

Page 113: ...he Soft Keys on the telephone to program the following functions in Administrator mode Phone Name enter the Extension PDN name for any telephone in the Strata CIX Door Name enter door phone name System SD Name1 system speed dial names Station SD Name1 station speed dial names for any telephone in the system Exchange CO Line Name Exchange CO line names DNIS Name DNIS names Phone Key Label button na...

Page 114: ...trator Mode 1 Press Mode soft key 2 Press ADMN soft key The Password prompt appears Enter the password 0000 default 3 Press Follow the steps below to perform the following Administrator functions in Administrator Mode Phone Name 1 Enter Administrator Mode 2 Press 3 Enter the DN ID number This is the extension number PDN of the telephone 4 Enter the Phone Name that corresponds with that DN ID 5 Pre...

Page 115: ...or Phone Number 4 Enter the Door Phone number 01 24 5 Enter the Door Phone name 6 Press to save the name 7 Repeat steps 4 6 to enter another Door Phone name System SD Name 1 Enter Administrator Mode 2 Press Next twice until display show System SD Name 3 Press display shows IDX 4 Enter three digit Speed Dial Index 000 799 5 Enter the Speed Dial name label 6 Press to save your changes 7 Repeat steps...

Page 116: ...rn display will show DN ID and repeat steps 4 7 Exchange CO Line Name 1 Enter Administrator Mode 2 Press Next four times display will show Exchange CO Line Name 3 Press display will show Exchange CO Line 4 Enter the Exchange CO line number whose name you wish to change 001 264 if you enter 001 display will show Exchange CO Line 001 5 Enter the name label for the Exchange CO Line 6 Press to save yo...

Page 117: ...A line or built in Auto Attendant the caller can then access another line to place an outgoing call through the system in which case the outgoing line call is charged as a call made from the Strata CIX system To prevent unauthorised outgoing calls through the system using the DISA feature enter a DISA security code as shown in the following steps CAUTION Whenever the built in Auto Attendant is ins...

Page 118: ... with caution 1 Press DN DISA Security Access Code see note A confirmation tone is heard 2 Dial the existing DISA security code 1 15 digits 3 Press confirmation tone is heard 4 Press again this will allow the DISA feature to be used without a security code 5 A confirmation tone is heard and display shows Data Programmed 6 Lift handset off hook and on hook to end session Note The DISA Security Acce...

Page 119: ...assigned in eManager A confirmation tone is heard 2 Enter the date YYMMDD 3 Press A confirmation tone is heard 4 Press The telephone returns to the idle mode To set the time 1 Press DN the access code assigned in eManager with the handset on hook A confirmation tone is heard 2 Enter the time HHMMSS in the 24 hour clock format Note H hour M minute and S seconds Use leading zeros 060530 6 05AM and 3...

Page 120: ...e will not ring if it receives a call while in Programming Mode To exit from Programming Mode A Go Off hook and On hook or wait for 30 seconds for Programming Mode to automatically time out Initialise Telephone Settings This function resets all Programming Mode option settings to their default setting 1 Press 3 6 9 simultaneously 2 Press Mode soft key 3 Press button 4 Press 5 Press Vol button 6 Pr...

Page 121: ...ly 2 Press 0 3 Press Feature Button 4 FB4 to toggle On Off FB4 LED On Call Waiting tone FB4 LED Off No Call Waiting tone 4 Press to set the option 5 Go off hook then on hook to exit the program mode Initialise or Adjust LCD Contrast To initialise LCD Contrast for the LCD Telephones 1 Press 3 6 9 simultaneously 2 Press Mode soft key 3 Press button so that the LED is On 4 Press This sets the LCD lig...

Page 122: ...tion In 2000 mode Only 16 characters by two lines display on the LCD LCD Programmable Feature Button does not work Spdial button does not work Step 1 Turn DKT2000 Mode On Off Important Change the mode on DP5000 series telephone before connecting a DKT2204 CT or DKT2304 CT 1 On the DKT3x00 telephone press 3 6 9 simultaneously 2 Press 3 Press FB7 LED On 2000 telephone LED Off 5000 series telephone 4...

Page 123: ...s telephones These differences are detailed here Buttons Some of the fixed buttons are a little different from the other DP5000 series telephones Message Msg This button is used to call back the station or voice mail device that activated the LED Redial Redial button by default This button can also be programmed as a Programmable Feature Button Off hook This button works as a PDN that can be used ...

Page 124: ... as a Redial button 4 Press to set the option 5 Go off hook then on hook to exit the program mode Note If you program the Redial button to work as Programmable Feature Button 3 you can press 0 to redial Msg Feature Button Activation Deactivation Your button has been set by default to work as a button however you can reprogram it to work as Programmable Feature Button 1 Press 3 6 9 simultaneously 2...

Page 125: ...11 tone outside line access code dest telephone no tone Busy to an ext Press ext button 6021 tone dial the dest ext no tone Busy to outside telephone no Press ext button 6021 tone outside line access code dest telephone no tone No Answer to an ext Press ext button 6031 tone dial the dest ext no timer 08 60 tone No Answer to outside telephone no Press ext button 6031 tone outside line access code d...

Page 126: ...t telephone no tone timer 08 60 tone Cancel Press ext button 6053 tone Call Forward Any Call Set for Another Station Enables you to set call forwarding for another telephone within your telephone system You will need the other telephone s Call Forward pass code in order to do this Call Forward Pass Codes are created in system programming All Calls to an ext Press ext button 6012 tone dial the othe...

Page 127: ... you to set forwarding of incoming line calls for another telephone within your telephone system All Calls to an ext Press ext button 6014 tone dial the other telephone s ext no enter other telephone s Call Forward pass code tone dest telephone no tone All Calls to outside telephone no Press ext button 6014 tone dial the other telephone s ext no enter other telephone s Call Forward pass code tone ...

Page 128: ...lephone s ext no enter other telephone s Call Forward pass code tone outside line access code dest telephone no tone timer 08 60 tone Cancel Press ext button 6054 tone dial the other telephone s ext no enter other telephone s Call Forward pass code tone Change Call Forward Pass Code Your telephone must be enabled in programming to have the ability to change pass codes Change Pass Code Press ext bu...

Page 129: ...s you to access an Exchange CO line after you press this key MESG Sets a message waiting indication at a busy or unanswered station OVRD Overrides options busy mode or overrides Do Not Disturb mode PGE Enables you to enter a Page Group number 01 16 and send a page to the phones in that page group RING Makes a called station ring when making a voice announce call to the station RLS Disconnects a ca...

Page 130: ... line queuing when all lines are busy Call Frwd All Calls Call Forward All Calls Press to forward all calls to another station or voice mail device Call Frwd Busy Call Forward Busy Press to forward calls immediately to another station or voice mail device when your station is busy or in the Do Not Disturb mode Call Frwd Busy NAns Call Forward Busy No Answer Press to forward calls immediately to an...

Page 131: ... Orbit Park Press to park internal or outside calls in an orbit Call retrieval can be made locally from the same parking telephone or remotely from a different telephone Pooled Line Grp Pooled Line Press to access an available outside line from a group of lines appearing under one button Privacy on Line Privacy Press to block Privacy Override on common outside line buttons This button does not blo...

Page 132: ... Spd Dial Pause Pause Press to set either a one half or two second pause when programming Speed Dial numbers The pause time is set in system programming Start Start Press to make an outgoing call using an ISDN trunk Sub Sub address Press to enter a sub address on an ISDN trunk outgoing call Tel Set Music Background Music Press to turn Background Music on or off over your station speaker Tone Dial ...

Page 133: ...N Message Waiting M W f o r x x x x x MW for XXXXX Yes 570 One Touch O n e T o u c h One Touch Yes 610 DSS Key D S x x x x x x x DSXXXXX XX Yes 900 Application Start Application 00 89 A P P K e y 9 0 0 X X APP Key 900XX Yes 900 Application Start Application 90 A C D L o g I n ACD LogIn Yes 900 Application Start Application 91 U n A V a i l a b l e Unavailabl e Yes Table 18 Programmable Feature But...

Page 134: ...Yes 900 Application Start Application 95 E n d W r a p U p End WrapUp Yes 900 Application Start Application 96 A C D W r a p U p ACD Join Yes 900 Application Start Application 97 A C D M o n i t o r ACD Monitor Yes 900 Application Start Application 98 A C D S h i f t ACD Shift Yes 900 Application Start Application 99 A C D S t a t u s ACD Status Yes Table 18 Programmable Feature Button Labels cont...

Page 135: ...extension that adds an additional 20 degrees of tilt When the telephone is sitting on a desk or table there are a total of six different angles of tilt available When wall mounted there are two angles available The Single Line Telephone base is fixed at 15 degrees See figures on the next page Table 19 DP5000 Series Tilt Angels Model Tilt Without Stand Tilt with Stand All DP5000 series except the S...

Page 136: ...onnections DP5000 Series Telephone Tilt Angles 120 Strata CIX DP5000 series Telephone User Guide 05 09 DP5000 Series Desk top Tilt Angle With Tilt Stand Extension DP5000 Series Wall Mount Angles 0 no Tilt 10 Tilt ...

Page 137: ...ntified with icons The connector icons and their meaning are shown below DP5000 series Telephone Wiring Connectors ADM Handset Headset Ext Speaker Line Cord Cable Clips To Strata CIX System Speaker BESCB AMD Cord The DP5000 series telephones include the special long tail handset cords required to fit the new tilt bases Headset Cord Handset Cord ...

Page 138: ... Strata CIX DP5000 series Telephone User Guide 05 09 When the tilt stand extension is used simply remove the line cord from under the rear cable clip This will allow the tilt stand extension to deploy without strain on the line cord ...

Page 139: ...rth distribution point The main cabinet must be earthed 1 2 The table below identifies and classifies the ports available on the system Type of Circuit EN60950 Classification Port Location Port Description SELV Power SupplyCHSUB192F For connection of external 24 volt batteries SELV Processor BoardsACTU3R BCT U2G LCTU2R For connection of external Music On Hold source and Ethernet LAN connection SEL...

Page 140: ...on to PTO Private Circuit services SELV BIOU1A Contains various ports for connection of audio paging amplifiers dry relay contacts to control external equipment SELV GIPU GIPH LIPU X1A LIPS MIPU16 24 Voice Over IP interface cards House Ethernet RS232 ports SELV GVPH IES32 GVMU1F LVMU2F Integrated Voice Mail unit Houses R232 ports SELV RRCU1A Optical interface board for connecting remote cabinets S...

Page 141: ...ance with 16th edition of the IEE wiring regulations aka BS7671 1992 or the latest edition of this standard The Strata CTX100 system must be hardwired into a switched fused spur which should comply with the requirements of a disconnecting device as specified in the standard EN60950 the switch on the fused spur outlet shall be considered the AC power disconnection device This spur must be installed...

Page 142: ...1 2001 Immunity The notes listed below form part of the products compliance with the aforementioned European Norm To ensure EMC compliance the system must installed in accordance with the instructions in the Installation and Maintenance manual In order to maintain compliance any shielded cables supplied and or ferrite suppression cores must be used Equipment details Strata CIX100 Base Cabinet Dime...

Page 143: ...h 310mm 12 2 in Depth 85mm 3 3 in Weight 3kg 6 6 lbs Cabinet Processor GMAU2 WARNING This is a Class A product In a domestic environment this Product may cause radio interference in which case the User may be required to take adequate measures 3 Type Approval Declaration Toshiba Information Systems UK Ltd TIU hereby declares that the Strata CTX Strata CIX product range complies with the requiremen...

Page 144: ...e interconnection of 2 or more exchange lines Multi party conferencing Call Forward External Translation of Un used Extension numbers DISA WARNING These features can allow an Incoming callers access to an outgoing exchange line There is an engineering programming parameter that can disable these features In addition the DISA feature can be password protected USERS SHOULD BE AWARE THAT THESE FEATUR...

Page 145: ...800Hz 8 1000 800Hz 9 660 500 10 2000Hz 11 2000Hz 10Hz Intrpt 12 860 1180Hz T1 1300 1780Hz T2 1s On 3s Off OR 1s On 1s Off 1s On 3s Off OR 1s On 1s Off 1s On 3s Off OR 1s On 1s Off T1 0 5s ON T2 0 5s On 3s Off OR T1 0 5s ON T2 0 5s On 3s Off 1s On 3s Off 1 s On 1 S Off 0 6s On 1000Hz 0 6s On 800Hz 0 6s On 1000Hz 0 6s 800Hz 0 7s On 660Hz 0 7s On 500Hz 1s On 3s Off 1 s On 1 S Off T1 0 5s ON T2 0 5s O...

Page 146: ... 350 440Hz 2 400 T1 350 440Hz T2 3 350 440Hz 4 400 450Hz 5 400Hz 6 400Hz 7 400Hz 8 440Hz 9 350 440Hz 10 1209Hz T1 500Hz T2 11 350 440Hz 12 2000Hz 13 2000Hz 14 350 440Hz Continuous 4 bursts of 0 125s T2 3sOn 5 bursts of 0 1s 3s On 0 4s On 0 2s Off 0 4s On 2s Off 0 375s On 0 375s Off Repeated 0 375s On 0 375s Off Repeated 0 375s On 0 375s Off Repeated 1s On 3 bursts of 0 1s T1 3 bursts of 0 25s T2 0...

Page 147: ...R 0km PSTN All values are 1dB Sys Port Type RCOU RBSU2A RPTU1F RPTU2F PEMU2F REMU PACU2F PACU3F RSTU3F ASTU to fm to fm to fm to fm to fm to fm PCOU2F RCOU 3 7 3 7 1 8 1 9 1 8 1 9 3 1 3 2 0 7 1 5 RPTU1F 2F 1 9 1 8 0 0 0 0 RBSU2A 1 9 1 8 0 0 0 0 PEMU2F REMU 3 1 3 2 1 3 1 3 1 3 1 3 2 6 2 6 2 0 2 0 PACU2F PACU3F 0 7 1 5 3 4 2 5 3 4 2 5 2 0 2 0 6 0 6 0 RSTU3F ASTU 0 5 1 0 2 4 2 8 2 4 2 8 1 1 1 5 5 9 6...

Page 148: ...Hardware Connections User Notes 132 Strata CIX DP5000 series Telephone User Guide 05 09 ...

Page 149: ...anumeric entry 65 answer a call 23 answering calls 20 attendant console 90 automatic busy redial 87 90 callback 32 callback cancel 87 90 hold 25 line selection 19 automatic hold 25 B background music BGM 33 87 90 busy override 57 button feature 106 labels 112 off hook 105 programming 87 redial 105 buttons DSS on ADMs and DSS consoles 74 fixed 6 Hold 8 one touch 88 C caller ID 37 43 call forward ac...

Page 150: ...ging 15 DKT2000 mode on off 104 DNIS name 98 do not disturb 48 91 override 57 door lock 49 control 91 door name 97 door phone 50 calling 91 drop 45 DSS 47 buttons on ADMs and DSS consoles 74 call answering 76 call forward override 77 calling 74 console 74 night transfer 77 paging 77 speed dial 76 transferring 75 E emergency call 91 page 60 emergency call 51 emergency ringdown 52 exchange CO line c...

Page 151: ...one 54 on phantom ext MW 54 messaging advisory 92 Mic button 7 24 56 microphone 7 20 24 55 56 microphone cut off 55 56 87 113 mute 7 24 N names storing speed dial 65 names entering 65 network access 92 night ring answer 92 night transfer button 77 O off hook 105 off hook call announce OCA 56 92 one touch button 88 89 override access codes 92 busy 57 call forward DSS 77 class of service 58 do not d...

Page 152: ...s 65 personal 89 station 98 system 97 speed dial DADM or DSS 76 Spkr button 20 answering 23 split 45 start application 93 station speed dial name 98 storing speed dial names 65 system features 99 speed dial name 97 T telephone buttons 105 single line telephone 105 telephone settings 102 Tilt Angles 117 tone pulse dialling 68 tone signalling 19 travelling class override 93 two tandem exchange CO li...

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