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Toshiba Satellite Pro R840 Series, User Manual

The Toshiba Satellite Pro R840 Series is a powerful business laptop designed for professionals seeking top-notch performance. To maximize your experience with this device, make sure to download the free user manual from our website, providing comprehensive instructions and insights into utilizing all its features effectively.

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User’s Manual

TECRA R850/R840/R800
PORTÉGÉ R830
Satellite Pro R850/R840
Satellite R850/R840/R830/R800
Series

Summary of Contents for Satellite Pro R840 Series

Page 1: ...User s Manual TECRA R850 R840 R800 PORTÉGÉ R830 Satellite Pro R850 R840 Satellite R850 R840 R830 R800 Series ...

Page 2: ...ptical disc drive safety instructions xi Precautions xiii Preface Conventions xiv General Precautions Provide adequate ventilation xvii Creating a computer friendly environment xvii Stress injury xviii Heat injury xviii Pressure or impact damage xviii ExpressCard overheating xviii Mobile phones xviii Instruction Manual for Safety and Comfort xix Chapter 1 Getting Started Equipment checklist 1 1 Ge...

Page 3: ...TOSHIBA Hi Speed Port Replicator II 3 48 Security lock 3 48 Optional TOSHIBA Accessories 3 49 Sound System 3 50 Video mode 3 51 Computer Handling 3 52 Heat dispersal 3 53 Chapter 4 Utilities Advanced Usage Utilities and Applications 4 1 Special features 4 6 Using the TOSHIBA Sleep Utility 4 8 Using the TOSHIBA Face Recognition 4 10 TOSHIBA Password Utility 4 14 HW Setup 4 16 TOSHIBA PC Health Moni...

Page 4: ...wer Cord and Connectors Certification agencies B 1 Appendix C Legal Footnotes Non applicable Icons C 1 CPU C 1 Memory Main System C 2 Battery Life C 3 Hard Disk Drive HDD Capacity C 3 LCD C 3 Graphics Processing Unit GPU C 3 Wireless LAN C 4 Copy Protection C 4 Appendix D Information for Wireless Devices Wireless LAN Interoperability D 1 Bluetooth wireless technology Interoperability D 1 CAUTION a...

Page 5: ... manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the compu...

Page 6: ... the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following me...

Page 7: ... implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to pro...

Page 8: ...her devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft t...

Page 9: ... this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causng Equipment Regulations Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collect...

Page 10: ...r products according to REACH regulation Please consult the following website www toshiba europe com computers info reach for information about the presence in our articles of substances included on the candidate list according to article The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the bat...

Page 11: ...oduct since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Optical disc drive safety instructions 1 Panasonic System Networks Be sure to check the precautions at the end of this section The drive model employs a laser system To ensure proper use of this product ple...

Page 12: ...yer TS U633J SERIAL NO MANUFACTURED CLASS 1 LASER PRODUCT LASER KLASS 1 Panasonic System Networks Co Ltd 1 62 4 Chome Minoshima Hakata Ku Fukuoka Japan SERIAL NO MANUFACTURED Panasonic System Networks Co Ltd TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 416 MEATAN 3 DONG YEONGTONG GU SUWON CITY GYEONGGI 443 742 KOREA ...

Page 13: ...LASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure ...

Page 14: ... Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENT...

Page 15: ...orms you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment Start The word Start refers to the button in Windows 7 HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD instead of a hard disk drive In this manual the word HDD or Har...

Page 16: ...User s Manual xvi 33 8cm 13 3 PORTÉGÉ R830 Satellite R830 R830 LCD Model name Short Name ...

Page 17: ... at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place t...

Page 18: ... become hot The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subjec...

Page 19: ...ruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer ...

Page 20: ...ug Battery pack Is preinstalled in some computers Spare AccuPoint pointing device cap Is included with some models Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Software The following Windows operating system and utility software are pre installed Windows 7 TOSHIBA Recovery Media Creator TOS...

Page 21: ... using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer All users should be sure to read the section Starting up for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this comput...

Page 22: ...adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Fai...

Page 23: ...ng the power cord to the AC adaptor 3 pin plug 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the left of the computer Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model ...

Page 24: ...angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 1 4 Opening the display panel R830 1 DC IN 19V jack 2 DC output plug 2 1 1 Display panel 1 Use reasonable care when opening and closing the display ...

Page 25: ...isplay panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the displ...

Page 26: ...840 Figure 1 7 Turning on the power R830 Product appearance depends on the model you purchased Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in 1 Power button 1 1 1 ...

Page 27: ...errupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When it is displayed be sure to read the Software License Terms carefully Make sure the Hard Disk Drive Optical Disc Dri...

Page 28: ...memory module while the computer is in Sleep Mode The computer or the memory module could be damaged Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory could be lost When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start Control Pane...

Page 29: ...s state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment imm...

Page 30: ...ode settings for When I press the power button and When I close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the hard disk drive During this time the Hard Disk Drive indicator will glow After you turn off the computer and the content of memory has been save...

Page 31: ... CTRL ALT and DEL simultaneously once to display the menu window then select Restart from the Shut down options Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button ...

Page 32: ...lowing figure shows the computer s front with its display panel in the closed position Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix C Please handle your computer carefully to avoid scratching or damaging the surface LCD Model name Short Name 39 6cm 15 6 TECRA R850 Satellite Pro R850 Satellite R850 R8...

Page 33: ...N indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange Power indicator The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will fl...

Page 34: ...essing the built in hard disk drive optical disc drive or eSATA device Memory media slot indicator The Memory media slot indicator blinks green when the computer is accessing the memory media slot Wireless communication indicator The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions Wireless WAN WiMAX indicator ...

Page 35: ...rnal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objec...

Page 36: ...lies to the USB 2 0 or 3 0 standard is provided on the left side of the computer The USB port type may vary depending on the model you purchased The Port with blue color is USB 3 0 port The USB 2 0 port is compliant with USB 2 0 standard and not compatible with USB 3 0 devices The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices Memory media slot This sl...

Page 37: ...nd external microphones will be disabled if you use a headset other than a 4 pin headset headphone Universal Serial Bus USB 2 0 ports Two Universal Serial Bus ports which comply to the USB 2 0 standard are provided on the right side of the computer eSATA USB combo port One eSATA USB combo port which complies to the USB 2 0 standard is provided on the right side of the computer This port has eSATA ...

Page 38: ...ot and then connected to a desk or other large object in order to deter theft of the computer Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly Keep foreign metal objects such as screws staples and paper clips out of the ...

Page 39: ...Footnotes section in Appendix C 1 Battery lock 4 Memory module slot 2 Battery release latch 5 Cooling vents 3 Docking port 1 3 2 4 5 Battery lock Slide the battery lock to release the battery pack ready for removal Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack plea...

Page 40: ...eplacement and removal of additional memory module 1 GB 2 GB or 4 GB memory modules can be installed in the computer s two memory slots for a maximum of 8 GB system memory The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics Cooling vents The cooling vents help the processor to avoid ov...

Page 41: ...LED 12 Touch Pad control buttons 4 Microphone 13 Touch Pad 5 Bluetooth antenna Wireless LAN antennas Wireless WAN antennas WiMAX antennas not shown 14 Keyboard 6 Stereo speakers 15 AccuPoint control buttons 7 TOSHIBA eco button 16 Power button 8 TOSHIBA Presentation button 17 LCD Sensor switch not shown 9 AccuPoint 18 Display hinge 2 6 11 12 12 9 3 5 1 6 14 16 7 8 18 13 10 15 17 4 ...

Page 42: ...h your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for detail...

Page 43: ...ect display button in the Mobility Center AccuPoint A pointer control device located in the center of the keyboard is used to control the on screen pointer Refer to the Using the AccuPoint section in Chapter 3 Operating Basics Some models are equipped with a AccuPoint Touch Pad ON OFF button Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function Touch Pad control buttons T...

Page 44: ...his button to turn the computer s power on and off Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts...

Page 45: ...IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange Power indicator The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will f...

Page 46: ...sc drive or eSATA device Memory media slot indicator The Memory media slot indicator blinks green when the computer is accessing the memory media slot Wireless communication indicator The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions Wireless WAN WiMAX indicator The Wireless WAN WiMAX indicator glows blue wh...

Page 47: ... for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer HDMI out port HDMI out port can connect with Type A connector HDMI cable Some models are equipped with an HDMI out port DisplayPort One DisplayPort which complies to the V1 1a standard is provided on the left side of the computer Some models are equipped with a Displ...

Page 48: ... an external microphone and headphones to be connected via the appropriate jacks 1 SmartCard slot 5 Universal Serial Bus USB 2 0 or 3 0 port 2 Optical disc drive 6 LAN jack 3 ExpressCard slot 7 Security lock slot 4 Memory media slot 6 5 4 7 2 3 1 Smart Card slot This slot allows you to install a smart card device Some models are equipped with a Smart Card slot Optical disc drive The computer may b...

Page 49: ...mpliant with USB 3 0 standard and backward compatible with USB 2 0 devices LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to chapter 3 Operating Basics for details Do not connect any cable other than a...

Page 50: ...ory media slot ExpressCard slot eSATA USB combo port and USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury 1 Battery pack 1 Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack p...

Page 51: ...k Slide the battery lock to release the battery pack ready for removal Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in chapter 3 Operating Basics Some models are equipped with a Docking port Only the TOSHIBA Hi Speed Port Replicator II can be used with this computer Do not attempt to use any other Port Replicator Keep foreign objects out of...

Page 52: ... replacement and removal of additional memory module 1 GB 2 GB or 4 GB memory modules can be installed in the computer s two memory slots for a maximum of 8 GB system memory The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics Cooling vents The cooling vents help the processor to avoid ...

Page 53: ...OSHIBA eco button 4 Web Camera 13 Touch Pad 5 Bluetooth antenna Wireless LAN antennas Wireless WAN antennas WiMAX antennas not shown 14 AccuPoint 6 LCD Sensor switch not shown 15 Touch Pad ON OFF button 7 Stereo speakers 16 Touch Pad control buttons 8 Display hinge 17 Fingerprint Sensor 9 Power button 18 AccuPoint control buttons 3 4 8 12 17 16 16 14 13 2 1 8 9 10 7 6 4 5 7 11 15 18 ...

Page 54: ...s for more information Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your vide...

Page 55: ...re previously working on You can specify within the Power Options To access it click Start Control Panel System and Security Power Options Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled Stereo speakers The speakers emit sound generated by your software as well ...

Page 56: ...Operating Basics Some models are equipped with a AccuPoint Touch Pad ON OFF button Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function Touch Pad control buttons The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on screen pointer Fingerprint Sensor This sensor enables you to enroll and reco...

Page 57: ...IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However if the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange Power indicator The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will f...

Page 58: ...n hard disk drive optical disc drive or eSATA device Memory media slot indicator The Memory media slot indicator blinks green when the computer is accessing the memory media slot Wireless communication indicator The Wireless communication indicator glows orange when the Wireless functions are turned on Some models are equipped with Wireless functions Wireless WAN WiMAX indicator The Wireless WAN W...

Page 59: ...ps out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury External RGB monitor port This port provides 15 pin analog VGA port Please refer to Appendix A for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer eSATA USB combo port One eS...

Page 60: ...efer to the Optional devices section in Chapter 3 Operating Basics for more information Optical disc drive The computer may be configured with a DVD Super Multi with Double Layer recording drive 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Headphone jack A 3 5 mm mini headphone jack enables connection of stereo headphones Microphone jack A 3 5 mm mini microphone jack enables con...

Page 61: ...AN jack It could cause damage or malfunction Do not connect the LAN cable to a power supply It could cause damage or malfunction Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer ExpressCard slot This slot allows you to install a single ExpressCard 54 device Some models are equipped with a Exp...

Page 62: ...computer is turned over to avoid causing any damage 1 Battery pack 1 Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 5 Power and Power Up Modes Legal Footnote Battery Life For more information regarding Battery Life please ref...

Page 63: ...k Slide the battery lock to release the battery pack ready for removal Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator II described in chapter 3 Operating Basics Some models are equipped with a Docking port Only the TOSHIBA Hi Speed Port Replicator II can be used with this computer Do not attempt to use any other Port Replicator Keep foreign objects out of...

Page 64: ... replacement and removal of additional memory module 1 GB 2 GB or 4 GB memory modules can be installed in the computer s two memory slots for a maximum of 8 GB system memory The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics Cooling vents The cooling vents help the processor to avoid ...

Page 65: ...mera LED 12 Touch Pad control buttons 4 Bluetooth antenna Wireless LAN antennas Wireless WAN antennas WiMAX antennas not shown 13 Touch Pad 5 Stereo speaker 14 Keyboard 6 Display hinge 15 Display hinge 7 TOSHIBA Presentation button 16 Power button 8 TOSHIBA eco button 17 LCD Sensor switch not shown 9 Microphone 18 Stereo speaker 13 11 12 12 10 2 1 17 16 15 3 6 5 7 8 4 14 18 9 ...

Page 66: ...phs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph Enables the transmission of video and use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for...

Page 67: ... view angles TOSHIBA Presentation button The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center eco button Press this button to launch the TOSHIBA eco Utility TOSHIBA eco Utility can be used only in Windows 7 Microphone A built in microphone allows you to import and record sounds for your application please refer to the Sound System section ...

Page 68: ...ails Power button Press this button to turn the computer s power on and off LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically s...

Page 69: ...in unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Appendix C RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM The memory in ...

Page 70: ...p and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Select the Display Power Saving Technology check box if the check box is not selected Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls th...

Page 71: ...lowing ways Click Start Control Panel Select Large icons or Small icons in View by and then click Intel R Graphics and Media Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK If you want to enable this feature under the conditions m...

Page 72: ...his control center 1 Select Power and then select PowerPlay 2 Select the Enable Vari Bright check box 3 Click OK If you want to disable this feature under the conditions mentioned above clear the Enable Vari Bright check box ...

Page 73: ...ip across it in the direction you want the on screen pointer to go Figure 3 1 Touch Pad and Touch Pad control buttons R850 Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press t...

Page 74: ...pointer may travel contrary to AccuPoint operation or an error message may appear if You touch the AccuPoint during power up You apply constant soft pressure during power up There is a sudden temperature change Strong stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation R...

Page 75: ...lable for numerous languages In use there are six different types of keys specifically typewriter keys function keys soft keys Hot keys Windows special keys and the keypad overlay Keyboard indicators The following figure shows the position of the CAPS LOCK indicator which shows the following conditions When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed T...

Page 76: ... the FN key those keys marked with icons also execute specific functions on the computer Soft keys FN key combinations The FN function is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features 1 CAPS LOCK indicator 1 CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Please no...

Page 77: ...enable or disable certain features of the computer The Hot key functions can be performed using either the Hot Key Cards or by pressing the associated Hot keys pressing FN a function or ESC key Hot Key Cards The Hot Key Cards are normally hidden from view The Cards appear when you press the FN key To use the Hot Key Cards 1 Press and hold the FN key The TOSHIBA Flash Cards appear along the top of ...

Page 78: ... FN F5 changes the active display device Brightness Down Pressing FN F6 decreases the computer s display panel brightness in individual steps Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps Wireless Pressing FN F8 switches the active wireless devices Touch Pad Pressing FN F9 enables or disables the Touch Pad function Zoom Display resolution Pressi...

Page 79: ... activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key has the same function as the secondary right mouse button Keypad overlay This function is supported with some models Your computer s keyboard may not have a separate numeric keypad but includes a numeric keypad overlay which functions like...

Page 80: ...ion if the Numeric Mode indicator lights you can use the overlay for numeric entry while if the Arrow Mode indicator lights you can use the overlay for cursor and page control function 3 Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you...

Page 81: ...he finger to the center of the sensor Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible In performing this process you should also take care to ensure that the center of your fingerprint is on the sensor The following illustrations show the recommended way to swipe your finger over the fingerprint sensor Figure 3 4 Swipe the finger Fingerprint c...

Page 82: ...e static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth do not use detergent or any other chemicals to clean the sensor Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the...

Page 83: ...rt on TOSHIBA Fingerprint Utility main menu Please also refer to the fingerprint utility Help file for more information You can start it using the following method Click Start All Programs TOSHIBA Utilities TOSHIBA Fingerprint Utility The main screen is displayed Click in the lower left corner of the screen Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility tec...

Page 84: ...x will appear Click OK 7 The following message will be displayed It s strongly recommended you enroll one more fingerprint Click OK and repeat Step 3 4 5 and 6 with another finger Delete the Fingerprint Data Saved fingerprint data is stored in special non volatile memory inside the fingerprint sensor Therefore if you give the computer to someone else or dispose of it in any way the following proce...

Page 85: ... Control option 5 A list of fingerprint information for all users is shown in the screen Click Delete All in the lower right 6 Are you sure you want to delete all fingerprints message box will appear on the screen Click OK 7 Click Close 8 Are you sure you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu Windows Logon via Fingerprint Authentication...

Page 86: ...gister your Windows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD Hard Disk Drive Password and the Windows Logon Password How to Enable Fingerprint boot authentication and Single Sign On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot...

Page 87: ...n feature becomes effective the next time the system is booted up Optical disc drives The computer may be installed with an Optical Disc Drive When the computer is accessing an optical disc an indicator on the drive glows Some models are equipped with an optical disc drive Formats The drives support the following formats DVD Super Multi drive Double Layer The drive supports the following formats C...

Page 88: ...uter s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 3 5 Pressing the eject button and pulling the disc tray open R830 3 Lay the disc label side up in the disc tray 1 Disc tray 2 Eject button 1 2 ...

Page 89: ...fore you will need to turn the disc at an angle when you place it in the disc tray After seating the disc however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there ...

Page 90: ...en Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button Do not press the eject button while the computer is accessing the media drive Wait for the optical disc drive indicator to go out before you open t...

Page 91: ... data cannot be erased or changed CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once DVDs DVD R DVD R DVD R DL and DVD R DL discs can be written only once The recorded data cannot be erased or changed DVD RW DVD RW and DVD RAM discs can be recorded more than once 1 Eject hole 1 Φ 1 0mm Turn off the power before you use th...

Page 92: ...duct or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this ...

Page 93: ...R DL MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 8x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 Victor Company of Japan Ltd JVC for 2x 4x and 6x speed media MITSUBISHI KAGAKU MEDIA CO LTD ...

Page 94: ...or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator D...

Page 95: ...discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back up a DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW disc be sure to use the same type of disc ...

Page 96: ...ording errors In addition if prescheduled recording starts during DVD Video playback it may cause DVD Video playback or television program recording errors Please view DVD Video during times when there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIBA VIDEO PLAYER It is recommended the AC adaptor be connected when playing video Power saving features may...

Page 97: ... displayed on an external display or television stop the TOSHIBA VIDEO PLAYER and change the screen resolution To change the screen resolution click Start Control Panel Appearance and Personalization Display Adjust resolution However video cannot be output to some external displays and televisions due to output or playback conditions When viewing DVD Video on an external display or TV change the d...

Page 98: ...ies with the IEEE802 11 Wireless LAN standard Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical e...

Page 99: ...strator for the settings Security TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access...

Page 100: ...o signal Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built i...

Page 101: ...s related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations The use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this ...

Page 102: ... hear the latch click into place Do not install or remove a memory module while Wake up on LAN is enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on The computer must be...

Page 103: ... devices Optional devices can expand the computer s capabilities and its versatility This section describes the connection or installation of the following devices Cards memory ExpressCard ExpressCard 34 or ExpressCard 54 Smart Card Memory media slot Additional memory module Peripheral devices External monitor HDMI DisplayPort eSATA devices TOSHIBA Hi Speed Port Replicator II Other Security lock O...

Page 104: ...n To insert an ExpressCard follow the steps as detailed below 1 Press the Dummy card in order to eject the Dummy card partially out of the computer 2 Grasp the Dummy card and draw it 3 Insert the ExpressCard into the ExpressCard slot on the hand side of the computer 4 Press the ExpressCard gently to ensure a firm connection is made Figure 3 9 Inserting the ExpressCard R830 5 After inserting the Ex...

Page 105: ...uipped with a Smart Card slot Inserting a Smart Card The Smart Card slot is located on the side of the computer The Windows hot install feature allows you to insert a Smart Card while the computer is turned on To install a Smart Card follow the steps as detailed below 1 Insert the Smart Card into the Smart Card slot with the metal connectors facing up 2 Press the Smart Card gently to ensure a firm...

Page 106: ...Failure to follow these instructions may result in damage to the computer and or damage to the Smart Card Before removing the Smart Card confirm that the Smart Card is not working with any program or system Be careful not to bend the Smart Card while removing it from the computer Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to e...

Page 107: ...material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards i...

Page 108: ...d Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Memory card care Set the write protect switch to the lock position if yo...

Page 109: ...dia into the memory media slot on the side of the computer 3 Press the memory media gently to ensure a firm connection is made Figure 3 11 Inserting a memory media R830 Set the write protect switch to the lock position if you do not want to record data 1 Memory media slot 2 Memory media 2 1 Make sure memory media is oriented properly before you insert it If you insert the media in wrong direction ...

Page 110: ... or Hibernation Mode The computer could become unstable or data in the memory media could be lost Do not remove only the Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro miniSD microSD Card while leaving the adaptor in the memory media slot You should place a mat beneath the computer in order to prevent the computer s lid from becoming scratched or damaged when you are installing replacing...

Page 111: ...hem from being lost 6 Slide your fingernail or a thin object under the cover and lift it off Figure 3 12 Removing the memory module cover R830 Be careful not to let screws or other foreign matter fall into the computer It could cause malfunction or electric shock Additional memory module is a precision electronic component that may be fatally damaged by static electricity Since the human body can ...

Page 112: ...n cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking...

Page 113: ...e computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screw s securing the memory module cover in place please note that the screws are attached to the cover in order to prevent them from being lost 6 Slide your fingernail or a thin object under the cover and lift it off 7 Push the latches away from the module in order to release it a spring ...

Page 114: ...ver External monitor An external analog monitor can be connected to the External RGB monitor port on the computer To connect a monitor follow the steps as detailed below Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems 1 Latches 1 1 Take care to ensure that the memory module cover is firmly closed ...

Page 115: ... switch to the internal display Please refer to the The Keyboard section for further details on using hot keys to change the display setting When displaying desktop at external analog monitor desktop is sometimes displayed on the center of the monitor with black bars around desktop with small size At that time please read the manual of the monitor and set the display mode which is supporting at th...

Page 116: ...nd of the HDMI cable into the HDMI out port on your computer Figure 3 17 Connecting the HDMI out port R830 As the port operation of all HDMI High Definition Multimedia Interface monitors have not been confirmed some HDMI monitors may not function properly 1 HDMI out port 2 HDMI cable 1 2 Please connect or disconnect an HDMI device to or from the computer under the following conditions The computer...

Page 117: ...atically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps a Click Start Control Panel Hardware and Sound Sound b In the Playback tab select the playback device which you want to switch to c To use the internal speakers on your computer select Speakers To use the television or the exter...

Page 118: ...HDMI display mode The selectable display modes will vary for different HDMI monitors As the port operation of all external monitors have not been confirmed some monitors may not function properly When you change the display output device by hot key like FN F5 the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output d...

Page 119: ...o force the connection doing so can damage the connecting pins 1 eSATA USB combo port 2 eSATA cable 1 2 A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on If you connect an eSATA device...

Page 120: ...s right side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose d...

Page 121: ...ign the security cable with the lock slot and secure it in place Figure 3 19 Security lock R830 Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer 1 Security lock slot 1 ...

Page 122: ...ies 3 On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Memory Kit 1 GB 2 GB or 4GB memory modules DDR3 1333 can easily be installed in the computer The available option memory depends on TOSHIBA authorization Universal AC Adaptor If you frequently...

Page 123: ...ck the Set Default Device button under the chosen device tab Information Click the information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not used To adjust the configuration of audio power management click the Power Management button When audio power management is...

Page 124: ...ed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation Before moving the computer it is recommended that you change the setting associated with the Hard Disk Drive Protection feature Please refer to the section Heat dispersal in this chapter for further information Make sure all disk disc activity has ended before...

Page 125: ...it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Heat dispersal To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by eit...

Page 126: ...A Button Support This utility controls the following computer button functions Eco button TOSHIBA Presentation button The starting application from the button can be changed TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested TOSHIBA Password Utilit...

Page 127: ...plorer Files and folders can be encrypted decrypted and third party access to them is prevented Unlock the password protected screen saver Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer Power on Security Single Sign on feature Fingerprint security cannot be used in models that do not have a fingerprint module installed TOSHIBA Fa...

Page 128: ...cess this utility click Start All Programs TOSHIBA ConfigFree TOSHIBA eco Utility This computer is equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps you monitor your power savings by showing approximate real time power consumption Furthermore i...

Page 129: ... law To access this utility click Start All Programs TOSHIBA Utilities Service Station TOSHIBA Sleep Utility This utility is able to either enable or disable the Sleep and Charge function Shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery s remaining capacity To access this utility click Start All Programs TOSHIBA Utilities Sleep Utility TOSHIB...

Page 130: ...peech System Help TOSHIBA Intelligent Display Management The Intelligent Display Management can manage the power usage of the display s The power to a display is automatically turned off when it is not in use TOSHIBA Resolution Plug in For Windows Media Player The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug...

Page 131: ...uration directly from the keyboard without running a system program Display automatic power off 1 This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options HDD automatic power off 1 This feature automatically cuts off power to the ...

Page 132: ...l is opened This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Heat dispersal 1 To protect against overheating the processor has an internal temperature sensor so t...

Page 133: ...ature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard i...

Page 134: ...and charge function to charge external devices will take longer than charging the devices with their own chargers If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the Sleep and Charge function External devices connected to the USB bus po...

Page 135: ...the slider bar to specify the lower limit If the remaining battery life falls below the setting the Sleep and Charge function will be stopped Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows The user can thus avoid having to enter a password or the like which makes the login process easier TOSH...

Page 136: ...PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF How to register the Face Recognition Data Take a picture for facial verification purposes and register the data needed when you log in To register the data needed when you log in follow the TOSHIBA Face Recognition records face data in ...

Page 137: ...e has been positioned properly the recording will commence Start moving your neck very slightly to the left and right and then move your neck up and down 6 Registration will end after you have repeatedly moved your neck left right up and down When the register succeeds below message will be displayed on the screen Registration successful Now we ll do the verification test Click the Next button Cli...

Page 138: ...modes are provided 1 N Mode Login screen If the face authentication tile is selected by default you can log in without using the keyboard or mouse 1 1 Mode Login screen This mode is essentially the same as AUTO mode but the Select Account screen will appear before the Display Captured Image screen and you will need to select the user account to be authenticated in order to start the authentication...

Page 139: ...ing TOSHIBA Password Utility to delete or change passwords etc User Password field Set button Click this button to register a password of up to 50 characters After a password is set you will be prompted to enter it when you start the computer Check Set the same string simultaneously as the HDD User Password when setting the HDD User Password Delete button Passwords set by the TOSHIBA Password Util...

Page 140: ... EXE The file is located at C Program Files Toshiba PasswordUtility TOSPU exe This utility lets you do the following Set delete or change the Supervisor Password Specify restrictions for general users To start BIOS Setup 1 Turn on the computer 2 Press the F2 key when the TOSHIBA Leading Innovation screen appears To end the BIOS Setup 1 Press F10 and then press Y to accept the changes The computer ...

Page 141: ...in the screen S Password 2 Enter the Password 3 Press ENTER HW Setup This section explains how to use the TOSHIBA HW Setup program to configure your computer and provides information on settings for various functions Accessing HW Setup To run the HW Setup program click Start All Programs TOSHIBA Utilities HWSetup HW Setup window The HW Setup window contains a number of tabs General Display CPU Boo...

Page 142: ...s CPU This function allows you to set the processor s operating mode Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor the following settings are available OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window ...

Page 143: ...mputer when the TOSHIBA Leading Innovation screen appears release the F12 key 2 Use the up and down cursor keys to select the boot device you want and press ENTER Dynamically Switchable The processor s power consumption and automatic clock speed switching functions are enabled in use the processor s operation is automatically switched when necessary default Always High The processor s power consum...

Page 144: ...er than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in HW Setup HDD Sets the USB memory to be the equivalent of a hard disk drive default With this setting the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both th...

Page 145: ...this option to enable or disable USB Legacy Emulation If your operating system does not support USB you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function Default Do not install or remove a memory module while Wake up on LAN is enabled The Wake up on LAN functio...

Page 146: ...formation includes device operation time and number of actuations or status changes i e number of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication switch TOSHIBA Express Port Replicator and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging CPU memory backligh...

Page 147: ...ns apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods Click Start All Programs TOSHIBA Utilities PC Health Monitor Click the icon in the notification area then click the Enable PC Health Monitor message the first time you run the application and Run PC Health Monitor every time thereafter No matter which method is used the TOSHIBA ...

Page 148: ...an choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile environment or in other unstable conditi...

Page 149: ...evel Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active System Recovery There is a hidden partition allocated on the hard disk drive for the System Recovery Options in...

Page 150: ...1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions Creating Recovery Media This section describes how to create Recovery Media The System Recovery Options feature will be unusable if this partition is deleted Check your Window...

Page 151: ...u have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below Do not use utilities including those intended to enhance hard disk drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the medi...

Page 152: ...change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible When you reinstall the Windows operating system the hard disk will be reformatted and all da...

Page 153: ...or DisplayPort Model without TOSHIBA Hi Speed Port Replicator II DisplayPort Model With TOSHIBA Hi Speed Port Replicator II When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Opt...

Page 154: ...ator II Quad Multi Monitor DisplayPort Model With TOSHIBA Hi Speed Port Replicator II Computer LCD Yes Yes RGB HDMI Yes Yes Replicator RGB Yes Yes HDMI DisplayPort Yes Yes Yes Computer LCD Yes RGB DisplayPort Yes Replicator RGB Yes HDMI DisplayPort Yes Yes Support ...

Page 155: ...ating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED Battery green DC IN green No charge LED Battery green DC IN green Battery partially charg...

Page 156: ...ttery trigger point Operates LED Battery off DC IN off Remaining battery capacity is below low battery trigger point Operates LED Battery flashes orange DC IN off Remaining battery capacity is exhausted Computer shuts down No battery installed No operation LED Battery off DC IN off Power on Power off no operation Flashing orange The battery charge is low the AC adaptor must be connected in order t...

Page 157: ...tery pack becomes too hot while it is being charged the charge will stop and the Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off Green Indicates the AC adaptor is connected and is correctly supplying power to the computer Flashing orange Indicates a problem...

Page 158: ...ppears Please refer to Chapter 6 Troubleshooting for further information Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions The RTC battery does not charge while the computer is turned off even if the A...

Page 159: ...es to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions Ch...

Page 160: ...ness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard disk drive power off period How often and for how long you use the hard disk drive and external disk c drives for example optical disc and floppy diskette drive How much char...

Page 161: ...tery packs rotate their use If you will not be using the system for an extended period for example for more than one month remove the battery pack from the computer Store spare battery packs in a cool dry place out of direct sunlight 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on batter...

Page 162: ...ailed below 1 Save your work 2 Turn the computer s power off ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the computer upside down 5 Slide the battery lock into its unlocked position 6 Slide and hold the battery release latch to disengage the battery pack and then remove it from the computer Do not ...

Page 163: ...e The computer will shut down without saving data in view of this you must always save your work before you turn the computer off Hibernation Mode Data in memory will be saved to the hard disk drive Sleep Mode Data will be maintained in the computer s memory 1 Battery lock 3 Battery pack 2 Battery release latch 1 2 3 Do not touch the battery release latch while holding the computer or the battery ...

Page 164: ...utomatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Shut Down Mode System automatic Sleep Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration Refer to Special features in Chapter 4 for an expla...

Page 165: ...Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always con...

Page 166: ... of the computer is not operating properly keyboard hard disk drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters Make a screenshot of the current display and if possible look ...

Page 167: ...nd then restart it Software The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include ...

Page 168: ...omputer s hardware or attached peripherals Basic problems may occur in the following areas Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to...

Page 169: ...erature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support Computer shuts down and its DC IN indicator is flashing green This indicates a problem with the heat dispersal system you should contact TOSHIBA Support Problem Procedure AC adaptor doesn t power the computer DC IN indicator does not glow green Check the connections to make sure that the power cord a...

Page 170: ...ct the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if ...

Page 171: ...the computer 2 Press the F2 key when the TOSHIBA Leading Innovation screen appears the BIOS setup application will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the ENTER key the BIOS setup application will end and the computer will restart Problem Procedure Some letter keys produce numbers Check th...

Page 172: ...drive Check to see whether there is a CD ROM DVD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 4 Utilities Advanced Usage for further information Slow performance The files on the hard disk drive may be fragmented in this ...

Page 173: ...ning Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure t...

Page 174: ...ng the double click speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control u...

Page 175: ...e 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Opt...

Page 176: ...stics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user The fingerprint cannot be read due to injuries to the finger In this instance you should try the recognition process again using another enrolled finger However ...

Page 177: ...f the following methods Select another mode Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the compu...

Page 178: ...le icon or change to disable Sleep and Charge function Problem Procedure Problem Procedure eSATA device does not work Remove the eSATA device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mod...

Page 179: ... with a compatible memory module there is a possibility the memory module is damaged If you determine that an incompatible module has been installed you should follow the steps as detailed below Turn off the computer 1 Disconnect the AC adaptor and all peripheral devices 2 Remove the battery pack 3 Remove the incompatible memory module 4 Install the battery and or connect the AC adaptor 5 Turn on ...

Page 180: ...o a working power outlet No display Try adjusting the contrast and brightness controls on the external monitor Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when th...

Page 181: ...N does not work Make sure the AC adaptor is connected The Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Problem Procedure Cannot access Wireless LAN Make sure the computer s Wireless communication function is on If problems persist contact your LAN administrator Problem Procedure Cannot access Bluetooth device Check to ensure ...

Page 182: ...ooting sections in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they ...

Page 183: ...cell battery R840 341 w x 239 d x 19 9 27 6 h millimeters with 6 cell battery R830 316 w x 227 d x 16 8 26 6 h millimeters with 6 cell battery Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 60 to 3 000 me...

Page 184: ... I O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O 6 10 1 5 15 11 ...

Page 185: ...ust be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes China CQC U S and Canada UL listed and CSA certified ...

Page 186: ...ions show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved ...

Page 187: ...media computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatu...

Page 188: ...aphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors If your computer is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only dependi...

Page 189: ...824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary LCD Over a period of time and depending on the usage of the computer the brightness of the LCD screen wil...

Page 190: ...rrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media ...

Page 191: ...ble with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification Ver 3 0 HS or Ver 3 0 depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group...

Page 192: ... Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless device prior to...

Page 193: ...rivate use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applica...

Page 194: ...ed to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented Genera...

Page 195: ...information section for the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration the distance between the ant...

Page 196: ...F interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance...

Page 197: ...ndication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10 m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 ...

Page 198: ...ment AR5BHB116 DSP Research Inc Approval Number D101136003 Intel Centrino Advanced N WiMAX 6250 Wireless LAN and WiMAX The Name of the radio equipment 622ANXHMW DSP Research Inc Approval Number D090856003 Intel Centrino Wireless N WiMAX 6150 Wireless LAN and WiMAX The Name of the radio equipment 612BNXHMW DSP Research Inc Approval Number D100898003 Intel Centrino Advanced N 6230 a b g n a b g Wire...

Page 199: ...the countries regions in the following table As of Feb 2011 Do not use this equipment in the countries regions which are not listed in the table below Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 Connection with an access point by the Infrastructure mode is Ch1 Ch13 Albania Australia Austria Azerbaijan Argentina Bahrain Belgium Bolivia Bosnia and Herzegovina Bulgaria Can...

Page 200: ...guay Venezuela Vietnam Yemen Zimbabwe Do not use this equipment in the countries regions which are not listed in the table below An ad hoc mode is not available in 802 11a and 802 11n mode Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 Available channel at connection with an access point by the Infrastructure mode is Ch1 Ch13 Ch36 Ch40 Ch44 Ch48 Ch52 Ch56 Ch60 Ch64 Ch100 C...

Page 201: ...a Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Rwanda Saudi Arabia Serbia Slovakia Slovenia South Korea Spain Sri Lanka Sweden Switzerland Tanzania Thailand Trinidad and Tobago Turkey UK Uruguay USA Zimbabwe Do not use this equipment in the countries regions which are not listed in the table below An ad hoc mode is not available i...

Page 202: ...maica Japan Jordan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxemburg Malawi Malaysia Malta Mexico Montenegro Monaco Nepal Netherlands New Zealand Nicaragua Norway Oman Pakistan Papua New Guinea Paraguay Peru Philippines Romania Rwanda Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Tanzania Thailand Tunisia UAE UK Ukraine Uruguay...

Page 203: ...vina Brazil Bulgaria Cambodia Canada Chile China Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Estonia Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Jordan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Montenegro Netherlands New Zealand Nicaragua Norway Papua New Guinea Peru Philippines Poland Port...

Page 204: ... at connection with an access point by the Infrastructure mode is Ch1 Ch13 Ch36 Ch40 Ch44 Ch48 Ch52 Ch56 Ch60 Ch64 Ch100 Ch104 Ch108 Ch112 Ch116 Ch120 Ch124 Ch128 Ch132 Ch136 Ch140 Ch149 Ch153 Ch157 Ch161 Ch165 Japan USA Do not use this equipment in the countries regions which are not listed in the table below An ad hoc mode is not available in 802 11n mode Available channel of Peer to peer connec...

Page 205: ...bados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Bulgaria Canada Chile China Colombia Costa Rica Cyprus Czech Republic Denmark El Salvador Estonia Finland France Georgia Germany Greece Guatemala Hong Kong Hungary Iceland Indonesia Ireland Italy Japan Jordan Kazakhstan Kyrgyzstan Latvia Liechtenstein Lithuania Luxemburg Malta Mexico Montenegro Netherlands New Zealand Norway Panama Philip...

Page 206: ...ia Finland France Georgia Germany Ghana Greece Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Libya Madagascar Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco Mozambique Namibia Netherlands New Zealand Nicaragua Niger Nige...

Page 207: ...olivia Bosnia and Herzegovina Bulgaria Cambodia Canada Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Hong Kong Honduras Hungary Iceland India Indonesia Ireland Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lesotho Lithuania Luxembourg Malta...

Page 208: ...User s Manual D 18 South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE UK Ukraine USA Uruguay Venezuela Vietnam Zimbabwe ...

Page 209: ...S complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Ver...

Page 210: ...C real time clock S P DIF Sony Philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide super ...

Page 211: ... 4 6 brightness down 3 6 brightness up 3 6 hinges 2 13 2 24 2 36 opening 1 5 screen 2 11 2 23 2 35 Display controller 2 39 Documentation list 1 1 Dual Pointing Device AccuPoint 3 2 Touch Pad 3 1 6 10 Touch Pad control buttons 3 1 E Equipment checklist 1 1 eSATA device problems 6 14 ExpressCard 3 32 inserting 3 32 removing 3 33 External monitor 2 5 problems 6 16 External RGB monitor 2 16 2 28 F Fin...

Page 212: ...indow 4 16 K Keyboard 3 3 FN Sticky key 3 7 Function keys F1 F12 3 4 Hot key functions 3 5 problems 6 7 Windows special keys 3 7 Keypad overlay 4 6 Arrow mode 3 7 Numeric mode 3 8 temporarily using normal key board overlay on 3 8 temporarily using overlay over lay off 3 8 turning on the overlays 3 7 L LAN 3 29 cable types 3 30 connecting 3 30 problems 6 17 M Media care Card care 3 36 Memory card c...

Page 213: ...er 6 4 Real Time Clock 6 7 Smart Card 6 9 Sound system 6 15 TOSHIBA support 6 18 Touch Pad 6 10 USB device 6 12 USB mouse 6 11 Wireless LAN 6 17 R Recovery hard disk drive 4 27 Recovery Media 4 26 Restarting the computer 1 11 S SD SDHC SDXC Card formatting 3 36 note 3 35 Security lock 3 48 Sleep Mode setting 1 8 System automatic 4 6 Smart Card 3 33 inserting 3 33 problems 6 9 removing 3 34 Soft ke...

Page 214: ...User s Manual Index 4 indicator 2 3 2 15 2 27 ...

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