Toshiba Satellite P850 Series User Manual Download Page 1

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User's Manual

Satellite P850/P855

Series

Summary of Contents for Satellite P850 Series

Page 1: ...User s Manual Satellite P850 P855 Series ...

Page 2: ...pter 3 Operating Basics Using the Touch Pad 3 1 The Keyboard 3 2 Using the Fingerprint Sensor 3 5 Optical disc drives 3 12 TOSHIBA VIDEO PLAYER 3 22 TOSHIBA Blu ray Disc Player 3 25 3D Function 3 27 Wireless communications 3 35 LAN 3 39 Optional devices 3 40 Memory media slot 3 41 Memory media 3 42 Media care 3 43 Inserting a memory media 3 43 Removing a memory media 3 44 Additional memory module ...

Page 3: ...ve HDD Protection 4 23 TOSHIBA HDD Protection Properties 4 24 System Recovery 4 25 Chapter 5 Power and Power Up Modes Power conditions 5 1 Monitoring of power condition 5 2 Battery 5 3 Power up modes 5 9 Panel power on off 5 10 System automatic Sleep Hibernation 5 10 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 16 Appendix A Specificatio...

Page 4: ...e accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel...

Page 5: ...n which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experie...

Page 6: ...the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have...

Page 7: ...y should be asked for permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information この装置はクラスＢ情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをしてくださいＶＣＣＩＢ Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC THE...

Page 8: ...alid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participati...

Page 9: ...ere you purchased Disposing of the computer and the computer s batteries Discard this computer in accordance with applicable laws and regulations For further information contact your local government This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regu...

Page 10: ...r failure The changes in battery time is not a defect or failure Optical disc drive safety instructions Be sure to check the precautions at the end of this section The drive model employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Us...

Page 11: ...L DESIGN AND KAWASAKI SHI KANAGAWA 212 0031 JAPAN MANUFACTURING CORPORATION 1 1 SHIN OGURA SAIWAI KU Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED servi...

Page 12: ...enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emis...

Page 13: ...so defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER key Key ...

Page 14: ...ent or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment Terminology This term is defined in this document as follows Start The word Start refers to the button in Windows 7 HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD instead of a Hard Disk Drive In this m...

Page 15: ...ways operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface t...

Page 16: ...sport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Mobile phones Please be...

Page 17: ...mfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer Satellite P850 P855 Series User s Manual xvii ...

Page 18: ... items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack Is preinstalled in some computers Remote controller Is included with some models Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Software The following Windows operating system and utility...

Page 19: ... Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using your computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic inform...

Page 20: ...ptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that does not c...

Page 21: ...y other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC a...

Page 22: ...er is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 1 4 Opening the display panel 1 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on t...

Page 23: ... more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press and hold the computer s power button for two or three seconds Figure 1 6 Turning on the power 1 1 Power button Starting up for the first time The Windows 7 Startup Screen will be the first scre...

Page 24: ...heral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off When yo...

Page 25: ...lowing benefits Restores the previous working environment more rapidly than does the Hibernation Mode feature Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature Executing Sleep Mode You can enter Sleep Mode in one of three ways Click Start point to the arrow icon and then select Sleep from the menu...

Page 26: ...ile the computer is in Hibernation Mode Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when t...

Page 27: ...iately Wait a moment to let all capacitors fully discharge Restarting the computer Certain conditions require that you reset the computer for example if You change certain system settings An error occurs and the computer does not respond to your keyboard commands If you need to restart the computer there are three ways this can be achieved Click Start point to the arrow icon and then select Restar...

Page 28: ...isplay closed This section shows the computer s front with its display panel in the closed position Figure 2 1 Front of the computer with display panel closed 2 3 4 5 1 1 Memory media slot 4 Wireless communication indicator 2 DC IN Battery indicator 5 Infrared receiver window 3 Power indicator Provided with some models Product appearance depends on the model you purchased Memory media slot This sl...

Page 29: ...ally glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash amber approximately two seconds on two seconds off Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth Wireless LAN or WiMAX function is turned on Only some models are equipped with Bluetooth function Infrared receiver windo...

Page 30: ...ong AC adaptor can cause damage to the computer LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to chapter 3 Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack ...

Page 31: ...DVD Super Multi Blu ray Combo drive or Blu ray Writer drive 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Right side The following figure shows the computer s right side Figure 2 3 The right side of the computer 1 2 3 4 6 5 7 3 1 Headphone jack 5 External RGB monitor port 2 Microphone jack 6 Cooling vents 3 Universal Serial Bus USB 3 0 port 7 TV Tuner jack 4 HDMI out port Provide...

Page 32: ...onnect with Type A connector HDMI cable External RGB monitor port This port provides 15 pin analog VGA port Please refer to Appendix A for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vent Keep foreign metal objects such...

Page 33: ... Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix C Underside The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 2 5 The underside of the computer 1 2 3 4 1 Battery lock 3 Memory module slot 2 Battery...

Page 34: ...ection in Chapter 3 Operating Basics Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section in Appendix C Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can c...

Page 35: ...ton Provided with some models Product appearance depends on the model you purchased Wireless communication antennas Some computers in this series are equipped with the Wireless LAN Bluetooth antennas Some computers in this series are equipped with the WiMAX antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section in Appendix C Mic...

Page 36: ...ng in dimly lit environments select Night Mode which allows for brighter images with less noise Face tracking Infrared transmitter Face tracking Infrared transmitter is used for the Web Camera to capture your Real time position help to implement the 3D function Only Glasses free 3D model is equipped with this component Display screen 39 6cm 15 6 LCD screen configured with the following resolutions...

Page 37: ...tton to enable or disable 3D function This button also allows you to enable or disable 2Dto3D conversion function Some models are provided with eco button Touch this button to launch the TOSHIBA eco Utility This button changes On and Off of eco Mode When eco Mode is On the icon turns green When eco Mode is Off the icon turns gray Your product may not be provided with this button depending on the m...

Page 38: ...text and graphics as designated by the on screen pointer Remote Controller A remote controller which is provided with some models enables you to perform some functions of your computer from a distant location You can use your remote controller with Windows Media Center to play discs and videos to view pictures and to watch and record television programs The remote controller helps you navigate thr...

Page 39: ...Starts or terminates the operating system This button functions like the Power button of your computer By default the Sleep Mode is equivalent to the Power Off state of your computer To change the setting click Start Control Panel System and Security Power Options The following four options are available Do nothing Sleep Hibernate and Shut down Start Opens Windows Media Center to the main window T...

Page 40: ...splay more executable options Channel Page up and down Changes the TV channel or moves a page up and down depending on the available options Arrows and OK Arrows Moves the cursor to navigate within Windows Media Center windows OK Selects the desired action or window option It acts like the ENTER Key Mute Turns your computer sound on off Replay Moves media backward Skip Moves media forward Record R...

Page 41: ...button The operational angle and distance are described below Distance Within 5 m from the infrared receiver window Angle Within a 30 degree horizontal and 15 degree vertical range of the infrared receiver window Figure 2 8 Operational range of the remote controller 15 15 5 m 30 30 The appearance of the provided Remote Controller may vary depending on the model you purchased Even if the remote con...

Page 42: ...ched or which is completely discharged Do not use different types of batteries or old and new batteries at the same time Do not carry the battery together with metal necklaces hairpins or other metal accessories When storing or disposing of used batteries make sure to put some insulation tape on their terminals and to avoid short circuits If these precautions are not followed heating fluid leakage...

Page 43: ...type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section in Appendix C Hard Disk Drive or Solid State Drive The size of the hard disk drive varies dep...

Page 44: ... on the computer s system memory Start Control Panel Appearance and Personalization Display Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also cont...

Page 45: ...he program does not run normally please restore the Preferred graphics processor to the default setting When you use some video playback programs to play video files the preferred graphics processor in Program Settings tab can not be changed to the graphics other than Integrated Graphics To access the Program Settings click NVIDIA Control Panel Manage 3D settings Program Settings To launch the NVI...

Page 46: ...ower Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel You can access this control panel in one of the following ways Click Start Control Panel Select Large icons or Small icons in View by and then click Intel R Graphics and Media Right click on the desktop and click Graphics Properties In this control panel 1 Click Power 2 Select On battery from the drop down...

Page 47: ...standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse Click Tap once Double click Tap twice Drag and drop Tap to select the ...

Page 48: ...caps Keyboard indicator The following figure shows the positions of the CAPS LOCK indicator and the NUM LOCK indicator which show the following conditions When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed When the NUM LOCK indicator glows the ten keys allow you to enter numbers Figure 3 2 Keypad indicators 1 2 1 CAPS LOCK indicator 2 NUM LOCK indicator ...

Page 49: ...ecting the Special function mode or Standard F1 F12 mode Please refer to the HW Setup section in Chapter 4 Utilities Advanced Usage Hot Key Cards The Hot Key Cards are normally hidden from view To use the Hot Key Cards 1 Start the TOSHIBA Cards using the following methods Press and hold the FN key in Standard F1 F12 mode Press the associated Hot key in Special function mode 2 Select the desired op...

Page 50: ... internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Switches the active wireless devices FN 1 FN 1 ...

Page 51: ...ASCII codes 1 Hold down ALT 2 Using the numeric keypad type the ASCII code of the character you require 3 Release ALT the ASCII character will appear on the display screen Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the fingerprint authentication feature it is no longer...

Page 52: ...nt reading to fail Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor There is a possibility of authentication failures if the finger is swiped too quickly or too slowly follow any on screen instructions to adjust the speed used during the swipe process Points to note about the Fingerprint Sensor Please be aware of the follow...

Page 53: ...cognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be low...

Page 54: ...in their fingerprints The recognition success rate may differ from user to user Setup Fingerprint Registration Please use the following procedure when first using fingerprint authentication In use the fingerprint authentication system will use the same username and password as defined within the Windows operating system If no Windows password has been configured you must do this before starting th...

Page 55: ...he currently logged in user 1 Click Start All Programs TOSHIBA Tools Utilities Fingerprint Utility or double click the utility icon in the Taskbar 2 Swipe your finger across the fingerprint sensor 3 The TOSHIBA Fingerprint Utility main menu is displayed Select Enroll in the main menu 4 In the Enroll window it enables you to delete the fingerprint data for the currently logged in user Click an enro...

Page 56: ...fingerprint authentication fails please logon using the Windows logon password A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration Fingerprint boot authentication and Single Sign on feature Overview about Fingerprint boot authentication The fingerprint authentication system can be used to replace the keyboard based User Pa...

Page 57: ...dows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD SSD Password and the Windows Logon Password How to Enable Fingerprint boot authentication and Single Sign On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot authentication and Single ...

Page 58: ...M DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL Blu ray Combo drive In addition to the above formats Blu ray Combo drive supports BD ROM and BD ROM DL Blu ray Writer drive In addition to the above formats Blu ray Writer drive support...

Page 59: ... discs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 3 6 Pressing the eject button and pulling the disc tray open 1 2 1 Eject button 2 Disc tray Satellite P850 P855 Series User s Manual 3 13 ...

Page 60: ...s before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open fully when...

Page 61: ...straightened paper clip into the eject hole near the eject button Figure 3 8 Manual release with the eject hole Φ1 0mm 1 1 Eject hole Turn off the power before you use the eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to see t...

Page 62: ... either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE BD RE DL BD R TL BD R QL or BD RE TL discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket It is possible that if data is written while powered by the battery pack the write process may sometimes fail due to low battery p...

Page 63: ...mpatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High Speed and Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD D...

Page 64: ...r Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jump Recording ca...

Page 65: ...disc drive after writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSH...

Page 66: ...egardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back u...

Page 67: ...on 9 Click the Burn button How to learn more about Corel Digital Studio Please refer to the Help and Manual files for additional Corel Digital Studio information Opening the Corel Digital Studio Manual Press F1 key when Corel Digital Studio is launched Important information for use Note the following limitations when you write Video DVD or Blu ray Disc movie file convert or playback files Editing ...

Page 68: ... Use the Mode control button and Audio Video control button to reproduce music or voice Open the optical disc drive Install remove or connect external devices including the following memory media card USB device external display optical digital devices Please verify your disc after recording important data Not support to output VCD and SVCD format Force eject disc About recorded DVDs and Blu ray d...

Page 69: ...function cannot be used with some discs on the TOSHIBA VIDEO PLAYER It is recommended the AC adaptor be connected when playing video Power saving features may interfere with smooth playback When playing DVD Video using battery power set the Power Options to Balance The screen saver is disabled during video playback using the TOSHIBA VIDEO PLAYER The computer will not automatically go into Hibernat...

Page 70: ...put or playback conditions When viewing DVD Video on an external display or TV change the display device before playing DVD Video can be played only on internal LCD displays or external displays In Clone mode Dual View TOSHIBA VIDEO PLAYER may not function properly Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER Do not change the display device while running the TOSHIBA ...

Page 71: ...tructions included with content or contact the content manufacturers directly Make sure to connect the computer s AC adapter when playing a Blu ray Disc TOSHIBA Blu ray Disc Player supports AACS Advanced Access Control System copy protection technology Renewal of the AACS key integrated into this product is required for uninterrupted enjoyment of Blu ray Disc An Internet connection is required for...

Page 72: ...uired for HD viewing This software can playback MPEG2 MP4 and WTV files created by Corel Digital Studio for TOSHIBA Playback may not function properly if you use the files other than these types Starting TOSHIBA Blu ray Disc Player Use the following procedure to start TOSHIBA Blu ray Disc Player Insert a Blu ray Movie Disc in the optical disc drive while Windows 7 is running When a Blu ray Movie d...

Page 73: ...ly some models TOSHIBA VIDEO PLAYER has 3D playback function which can playback 3D video content and 2D home video content DVD or video file in 3D using real time 2Dto3D conversion Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to y...

Page 74: ...ications Please make sure AC adapter is used when playing with the enabled 3D playback feature 3D playback occurs only in full screen size When you enable 3D playback the Video Display Window automatically enlarges to full screen size In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant HDMI port 3D video content can only be displayed ...

Page 75: ... default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D The Player will not run the 2Dto3D conversion function automatically Please see the warnings in this section as regards potential copyright infringement and confirm you have any necessary authorization The Player is in...

Page 76: ... from or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please position yourself directly in ...

Page 77: ... the Glasses Free 3D Function The Glasses Free 3D Function will not be working when moving beyond the range of the Face Tracking Glasses free 3D function will work with only one of the applications that support this function at the same time e g when running the applications including TOSHIBA Blu ray Disc Player Game and GeForce 3D Photo Viewer at the same time the glasses free 3D function can be ...

Page 78: ...nd optimization mode and then click OK There are three optimization modes Primary Advanced and Professional You can choose one based on your own experience 2 Sitting about 60cm away from your computer click Start to continue 3 Follow the on screen instructions on each step 4 Use the left or right arrow key on the keyboard to adjust the effect When you are satisfied with the effect click Enter and ...

Page 79: ...plication The performance of the game will be decreased when playing game with glasses free 3D mode If the performance of the game is decreased dramatically please decrease the quality of image of the game at the game settings If the performance of the game is still not enough please disable glasses free 3D mode by unchecking Enable stereoscopic 3D from NVIDIA Control Panel Small fonts in the game...

Page 80: ...1080 24Hz and 1280x720 60Hz Please change the Screen Resolution to the above before using 3D playback function NVIDIA 3DTV Play Only some models are supported with NIVDIA 3DTV Play function When a television is connected to HDMI port and the television is supporting 3D feature the NVIDIA 3DTV Play feature may be enabled through the following procedure Before setting up the NVIDIA 3DTV Play feature...

Page 81: ...zard from the task bar after reading the information 14 Select the I have read and understand the Health and Safety Information check box 15 Click the Next button 16 Click the Finish button NVIDIA 3D TV Play feature is only supported at two resolutions 1920x1080 24Hz and 1280x720 60Hz When you want to play game with 3D mode please set the resolution and refresh rates at the game side To watch 3D v...

Page 82: ...ll computers computers connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard Frequency Channel Selection of 5GHz for IE...

Page 83: ...wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK Ra...

Page 84: ...aneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a...

Page 85: ...t or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States LAN The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to c...

Page 86: ...ng up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur 1 Turn off the power to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear th...

Page 87: ...t Never allow metal objects such as screws staples and paper clips to enter the Memory media slot Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury This Memory media slot supports the following memory media Secure Digital SD Card SD memory card SDHC memory card SDXC memory card miniSD Card microSD Card MultiMediaCard MMC ...

Page 88: ... and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is The SDHC memory card logo is The SDXC memory card logo is TM The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The maximum capacity of SDXC memory cards is 64GB Card Type Capaci...

Page 89: ...ally inserted in the slot Press the card until you hear it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to backup important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more detail...

Page 90: ...o all types of supported media devices To remove a memory media follow the steps as detailed below 1 Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Point to memory media and click the left Touch Pad control button 3 Push the memory media until you hear a click to partially release it 4 Grasp it and pull it out of the slot Do not remove the memory media while the comp...

Page 91: ...be fatally damaged by static electricity Since the human body can carry static electricity it is important that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver c...

Page 92: ...6 Slide your fingernail or a thin object under the cover and lift it off Figure 3 13 Removing the memory module cover 2 1 1 Memory module cover 2 Screw Satellite P850 P855 Series User s Manual 3 46 ...

Page 93: ...jury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector f...

Page 94: ...ry module follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screw securing the memory mod...

Page 95: ...the battery pack 11 Turn your computer over TV Tuner Use the My TV feature of Windows Media Center to watch TV programs or record them The dimensions and shape of the TV Tuner jack vary for different regions Some models are equipped with a TV tuner When the Media Center is going to be used be sure that the computer is hooked up to an AC adaptor and please use the AC power If this is used under bat...

Page 96: ...rcially available antenna booster Please refer to the manual provided with the booster for details Connecting the Cable This section describes how to connect the coaxial cable to your computer Connecting the coaxial cable When lightning occurs do not touch the antenna line This may cause an electric shock If you have to operate your computer during a thunderstorm and are connecting the TV tuner to...

Page 97: ...e to the External RGB monitor port 1 2 1 External RGB monitor port 2 Monitor cable There are no fastening screws for an external monitor cable on this computer s External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the computer will automatically recognize the monito...

Page 98: ... be displayed with suitable size with correct aspect ratio HDMI device An HDMI display device can be connected to the HDMI out port on the computer To connect the HDMI display device follow the steps as detailed below As the port operation of all HDMI High Definition Multimedia Interface display devices have not been confirmed some HDMI display devices may not function properly Connecting the HDMI...

Page 99: ...eakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you may find that nothing is displayed Be sure to use the HotKey to select...

Page 100: ...lications on your computer Turn on the TV when the HDMI output is selected using the hot key Switch the video output HDMI or LCD when executing certain desktop icons Enable Disable the REGZA Link PC Control function on the computer Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a...

Page 101: ...e kept at each site in order to remove the need to always carry the adaptor with you Battery pack An additional battery pack can be purchased for use as either a spare or replacement Please refer to Chapter 5 Power and Power up Modes for further information Sound System This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volum...

Page 102: ...lick Apply SRS SRS Premium Sound 3D offers the richest and most immersive audio experience in any listening environment using technologies from SRS Labs To access the utility Click Start All Programs SRS Labs SRS Premium Sound 3D For more information please refer to the help file Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager To launc...

Page 103: ...splay Change display settings If you are running some applications for example a 3D application or video playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly Disabling Windows Aero may also help correct this issue Computer Handling This section explains computer...

Page 104: ...follow this instruction could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do...

Page 105: ...erature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost Satellite P850 P855 Series User s Manual 3 59 ...

Page 106: ...e in the summer the power consumed from the AC power source is automatically stopped and the battery is used for PC operation The AC power can then be used to charge the battery during periods where power demand is reduced such as at night thereby reducing the load during peak periods To access the utility click Start All Programs TOSHIBA Tools Utilities Peak Shift Control For more information ple...

Page 107: ...BA Password utility allows you to set a password in order to restrict access to the computer HW Setup This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the...

Page 108: ...rer Unlock the password protected screensaver Authentication of the User Password and if applicable the SSD Solid State Drive Password when booting up the computer Power on Security Single Sign on feature Fingerprint security cannot be used in models that do not have a fingerprint module installed Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and e...

Page 109: ...sing eco mode daily weekly and monthly You can track power savings by using eco mode continuously To access this utility click Start All Programs TOSHIBA Tools Utilities eco Utility TOSHIBA Disc Creator You can create CDs and DVDs in a number of formats including audio CDs that can be played on a standard CD player and data discs which can store copies of the files and folders on your computer s h...

Page 110: ...eated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Start All Programs TOSHIBA Support Recovery Service Station TOSHIBA Bulletin Board Bulletin Board is a convenient place to pin things to visually organize in a fun and creative way Simply drag and drop your favorite pictures files or notes to pin them on the Board You ca...

Page 111: ...o change the settings of this utility click Start All Programs TOSHIBA Network Connectivity Wireless LAN Indicator Settings TOSHIBA Audio Enhancement TOSHIBA Audio Enhancement provides a highlyrealistic sound without digital saturation It can be turned On Off on the speakers properties To change the settings click Start Control Panel Hardware and Sound Sound Double click the Speakers icon and then...

Page 112: ...s it click Start All Programs TOSHIBA Media Entertainment TOSHIBA Resolution Plug in for Windows Media Player Help You may not have all the software listed above depending on the model you purchased Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedure...

Page 113: ...from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off 1 This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the dis...

Page 114: ...ithout exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or...

Page 115: ...xternal devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is rec...

Page 116: ...ction discharges the computer s battery Therefore it is recommended that the computer be connected to an external power source via the AC Adaptor When using the Sleep and Music function connect the computer and Audio device with an audio cable When using the Sleep and Music function the volume level can not be changed from the computer The volume adjustment and mute setting might be different betw...

Page 117: ...e the slider bar to specify the lower limit If the remaining battery life falls below the setting the Sleep and Charge function will be stopped Clearing the Enable under Battery Mode check box sets the utility to only charge when the AC adaptor is connected Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in...

Page 118: ...e face recognition software or utility TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF How to register the Face Recognition Data Take a picture for facial verification purposes and...

Page 119: ...refer to step 6 from step 4 8 If verification is successful click the Next button and register an account 9 Register the account Fill in all the fields 10 The Management screen is displayed The registered account name will be displayed Clicking on it will cause the captured image of your face to be displayed on the left How to Delete the Face Recognition Data Delete image data account information ...

Page 120: ...t Tiles screen will be displayed 3 Select Start face recognition 4 Please face the camera will be displayed 5 Verification will be performed If the authentication is successful the image data taken in step 4 will be faded in and placed over one another If an error occurs during authentication you will be returned to the Select Tiles screen 6 The Windows Welcome screen will be displayed and will be...

Page 121: ...ormation Supervisor Password If you set a Supervisor Password some functions will be restricted when a user logs on with the User Password To set a Supervisor Password Start All Programs TOSHIBA Support Recovery TOSHIBA Assist SECURE Supervisor password This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for general users Starting the computer by ...

Page 122: ...o restart your computer immediately to apply these changes Accessing HW Setup To run the HW Setup program click Start All Programs TOSHIBA Tools Utilities HWSetup HW Setup window The HW Setup window contains a number of tabs General Password Display Boot Setting Keyboard USB LAN and SATA to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel...

Page 123: ...string you enter is displayed as a string of asterisk 2 Click OK The following message appears allowing you to verify the password Verify Password 3 If character strings match the password is registered Click OK If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter Password ...

Page 124: ...ting This function allows you to modify the boot settings Boot Priority Options This tab allows you to set the priority for booting the computer The Boot Priority Options setting window will be displayed Click the up and down arrow buttons to adjust the priority To change the boot drive follow the steps below 1 Hold down F12 and boot the computer when the TOSHIBA Leading Innovation logo screen app...

Page 125: ...o set conditions for the Keyboard Function Keys mode without pressing FN first This feature allows you to configure the Function Keys Mode For the Hot key functions can be performed please refer to the Hot keys section in Chapter 3 Operating Basics Special function mode Press the function key by itself to use special functions Hold FN first to use standard F1 F12 functions Standard F1 F12 mode Pre...

Page 126: ... from shutdown when it receives a wake up packet Magic packet from the LAN The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Regarding Wake up on LAN from sleep or hibernation you must check the Allow the device to wake the computer check box within the LAN Device properties This feature does not effect the Wake up on LAN...

Page 127: ...of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication functionalities and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The stored data uses a very small portion of the total hard d...

Page 128: ...d the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program will begin monitoring system functions and collecting information If a T...

Page 129: ...ties HDD Protection settings The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is r...

Page 130: ...ggish when attempting to run other applications while the 3D Viewer is displayed Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer Details To open the Details window click the Setup Detail button in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection ...

Page 131: ...een menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions Check your Windows manual for more information on backing up your system including the system image backup feature Creating Recovery Media This section describes how ...

Page 132: ...h Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows 7 operating system from the Hard Disk Drive as normal 3 Insert the first blank disc into the optical disc drive tray or Insert the USB Flash Memory into one available USB port 4 Double click the Recovery Media Creator icon on the Windows 7 desktop or select the application from Start Menu 5 After Recover...

Page 133: ...n and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media please...

Page 134: ...e System Recovery Options if restoring the pre installed software without System Recovery Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 A menu will be displayed from which you should follow the on screen instructions Satellite P850 P...

Page 135: ...luding whether an AC adaptor is connected and what the charge level is for that battery The LED in the table below refers to the DC IN Battery indicator Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED white No charge LED white Battery partially charged or no charge Operates Charge LED amber Quick charge LED amber AC adaptor not connected Remaining ...

Page 136: ...ndicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the compute...

Page 137: ...or the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility To access it press and hold the F2 key and then turn on t...

Page 138: ... Never remove the battery pack while the computer is in Sleep Mode Data could be lost Never remove the battery pack while the Wake up on LAN function is enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few minutes o...

Page 139: ...ou should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions The battery has not b...

Page 140: ...epends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk c drives for example optical disc and floppy diskette drive How much charge the...

Page 141: ...he battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amb...

Page 142: ...r loses power it could be lost In Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries Removing the battery pack To remove a discharged battery fol...

Page 143: ...your computer over Power up modes The computer has three different power up modes as follows Shut Down Mode The computer will shut down without saving data in view of this you must always save your work before you turn the computer off Hibernation Mode Data in memory will be saved to the Solid State Drive Sleep Mode Data will be maintained in the computer s memory Please refer to the sections Turn...

Page 144: ...t Down Mode If the panel power off function is enabled and you manually shut down Windows do not close the display panel until the shut down process has been completed System automatic Sleep Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration Refer to Special features in Chapter 4 for an explanation of how to set t...

Page 145: ...ter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this checklist are ea...

Page 146: ...ers Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see ...

Page 147: ...aneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining pro...

Page 148: ...d a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts down au...

Page 149: ...uld be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery you should check the status of the DC IN Battery indicator Problem Procedure Battery doesn t power the computer The battery may be discharged connect the AC adaptor...

Page 150: ...DC IN Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glow the battery may be at the end of its operating life and should be repla...

Page 151: ...n of the computer please refer to the section The Keyboard in Chapter 3 Operating Basics for further information Problem Procedure Output to screen is garbled Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact TOSHI...

Page 152: ...mputer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 4 Utilities Advanced Usage for further information Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive ...

Page 153: ...re Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write ...

Page 154: ...ties window click the Buttons tab 3 Set the Double Click Speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer ...

Page 155: ...ired and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer moves erratically...

Page 156: ...a current overflow of the external device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the exter...

Page 157: ...tion or change to disable the Sleep and Charge function The USB Wakeup function does not work When Sleep and Charge function is enabled the USB WakeUp function does not work for ports that support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function Sound system In addition to the information ...

Page 158: ... up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Chapter 3 Operating Basics and to the documentation supplied with your monitor for further information Problem Procedure Monitor does not turn on After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adaptor...

Page 159: ...ore disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the hot key to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the external monitor to the...

Page 160: ... power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems...

Page 161: ...ment for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide Satellite P850 P855 Series User s Manual 6 17 ...

Page 162: ...s Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 or 60 Hz cycles per second Computer 19V DC Satell...

Page 163: ... Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer Satellite P850 P855 Series User s Manual A 2 ...

Page 164: ... UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F Fo...

Page 165: ...Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved Satellite P850 P855 Series User s Manual B 2 ...

Page 166: ...end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific compu...

Page 167: ...igured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memo...

Page 168: ...will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration appli...

Page 169: ...Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media Satellite P850 P855 Series User s Manual C 4 ...

Page 170: ... on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group CAUTION about Wireless Devices The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth a...

Page 171: ...resentatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you ar...

Page 172: ... in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew ...

Page 173: ...hannel limitations apply for outdoor usage The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RSS 210 of Indu...

Page 174: ... the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power...

Page 175: ...ference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4GH...

Page 176: ... Bluetooth The Name of the radio equipment RTL8723AE DSP Research Inc Approval Number D111514003 Atheros AR5B125 802 11b g n Wireless LAN The Name of the radio equipment AR5B125 DSP Research Inc Approval Number D110320003 Intel 2200BNHMW 802 11b g n Wireless LAN The Name of the radio equipment 2200BNHMW DSP Research Inc Approval Number D111209003 The following restrictions apply Do not disassemble...

Page 177: ...tia Cyprus Czech Republic Denmark Ecuador Estonia Egypt Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Lesotho Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Norway New Zealand Oman Pakistan Papua New Guinea Paraguay Philippines ...

Page 178: ...11 Connection with an access point by the Infrastructure mode is Ch1 Ch13 As of Feb 2012 Argentina Australia Austria Azerbaijan Bahrain Belgium Bolivia Bulgaria Bosnia and Herzegovina Brazil Cambodia Canada Chile Costa Rica Croatia Cyprus Czech Republic Denmark Ecuador Egypt Estonia Finland France Germany Greece Honduras Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Ken...

Page 179: ...d hoc mode is not available in 802 11n mode Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 Connection with an access point by the Infrastructure mode is Ch1 Ch13 As of Feb 2012 Australia Austria Azerbaijan Bahrain Belgium Brazil Canada China Costa Rica Croatia Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Japan Latv...

Page 180: ...Turkey Ukraine UAE United Kingdom United States Uruguay Zimbabwe Satellite P850 P855 Series User s Manual D 11 ...

Page 181: ...y 4 19 C Cleaning the computer 3 57 Cooling vents 2 5 D DC IN Battery indicator 2 2 DC IN Battery indicator Display automatic power off 4 7 hinges 2 10 opening 1 5 screen 2 9 Display controller 2 17 Documentation list 1 1 Dual Pointing Device Touch Pad 6 10 DVD Super Multi drive using writing E Equipment checklist 1 1 External monitor problems 6 14 External RGB monitor 2 5 F Fingerprint Sensor usi...

Page 182: ...keys 3 5 L LAN cable types 3 39 connecting 3 40 problems 6 15 M Media care Card care 3 43 Memory card care 3 43 Memory installing 3 45 removing 3 48 memory media card inserting 3 43 removing 3 44 Memory media slot 3 41 Moving the computer 3 58 MultiMediaCard removing 3 44 P Password power on 4 8 Starting the computer by password 4 16 Supervisor 4 16 user 4 16 Pointing Device Touch Pad 2 11 3 1 Tou...

Page 183: ...ouch Pad 6 10 USB device 6 11 USB mouse 6 11 Wireless LAN 6 16 R Recovery hard disk drive 4 28 Recovery Media 4 27 Restarting the computer 1 10 S SD SDHC SDXC Card formatting 3 42 note 3 42 Security lock 3 54 Sleep Mode setting 1 7 System automatic 4 8 Sound system problems 6 13 T TOSHIBA Assist 4 3 TOSHIBA ConfigFree 4 4 TOSHIBA Disc Creator 3 19 TOSHIBA HDD SSD Alert Utility 4 4 TOSHIBA PC Diagn...

Page 184: ...de ray tube DC direct current DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable DVD R DL Digital Versatile Disc Recordable Double Layer ...

Page 185: ...e Digital SDHC Secure Digital High Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide super extended graphics array WSXGA wide super extended graphics array plus WUXGA Wide Ultra Extended Graphics Array...

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