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Toshiba Satellite L10, User Manual

The Toshiba Satellite L10 is a powerful laptop designed to meet your computing needs. To help you make the most of its features, a comprehensive User Manual is available for free download. Accessible on manualshive.com, this manual provides detailed instructions, ensuring a seamless and enjoyable user experience.

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163

If Something Goes Wrong

Resolving a hardware conflict

5.375 x 8.375 ver 2.3

type of device, the drivers installed, and the system resources 
assigned to the device. 

To check a device’s properties:

1

Open the 

Start

 menu, then click 

Control Panel

.

2

Click 

Performance and Maintenance

, and then 

Administrative Tools

.

3

Double-click 

Computer Management

, and then click 

Device Manager

.

4

To view the device(s) installed, double-click the device 
type.

5

To view the properties, double-click the device.

The operating system displays the Device Properties 
dialog box, which provides an array of tabs. They may 
include:

❖

The 

Resource

 tab, which lists resources assigned to 

the monitor, DVDROM, multi-function drive, 
diskette disk drive, and other power-using functions. 
This tab does not appear if the device is not using 
resources.

❖

The 

Driver

 tab, which displays the drivers being 

used by the device.

The tabs that appear in the dialog box vary from one 
device to another. A Troubleshooting button is also 
present.

6

Click 

Troubleshoot...

A Help and Support window for that device appears.

For more information about Device Manager, refer to 
Windows

®

 

XP online help.

Summary of Contents for Satellite L10

Page 1: ...ce use one of the following Toshiba s Support Website pcsupport toshiba com Toshiba Global Support Centre Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 153 in this guide ...

Page 2: ...RUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on ...

Page 3: ...talled and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferen...

Page 4: ...FCC registration number and ringer equivalence number REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements ad...

Page 5: ...t to file a complaint with the FCC if you believe it is necessary If trouble is experienced with this equipment for repair or limited warranty information please contact Toshiba Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Support Centre within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equi...

Page 6: ... it is permissible to be connected to the facilities of the local telecommunications company The equipment must also beinstalledusing an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier An...

Page 7: ...StandardonWirelessLANs RevisionA B G asdefined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth ...

Page 8: ...equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment...

Page 9: ...mpecher que cet appareil cause du brouillage au service faisant l objet d une licence il doit etre utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz f...

Page 10: ...tielles et aux autres dispositions pertinentes de la directive 1999 5 CE Par la présente TOSHIBA Corp Digital Media Network Company déclare que ce Radio LAN device est conforme aux exigences essentielles et aux autres dispositions de la directive 1999 5 CE qui lui sont applicables Swedish Härmed intygar TOSHIBA Corp Digital Media Network Company att denna Radio LAN device står I överensstämmelse m...

Page 11: ...e potential for human contact during normal operation is minimized In normal operating configuration the LCD in the upright position the distance between the antenna and the user should not be less than 20 cm The antenna s used for this transmitter must not be co located or operating in conjunction with any other antenna or transmitter Antenna s used in 5 15 GHz to 5 25 GHz frequency band must be ...

Page 12: ...from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker ...

Page 13: ...cation systems 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 13 1100 Direct Dial 03 3457 5916 Fax 03 5444 9450 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio...

Page 14: ...e is in your computer Approved Countries Regions for use for the Atheros AR5BMB 43 44 Mini PCI Wireless network adapter This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table This device works on passive scan only A peer to peer mode is not available in 802 11a and Turbo Mode ...

Page 15: ...our les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France ...

Page 16: ...lt the local technical support staff responsible for the wireless network The 5 GHz Turbo mode feature is not allowed for operation in any European Community country Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA European Community Countries 5150 5250 MHz Chan...

Page 17: ...ss Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Approved Countries Regions for use for the Atheros AR5001X Mini PCI Wireless network adapter This equipment is appro...

Page 18: ...countries regions in the following table Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany Greece Iceland Ireland Italy Japan Liechtenstein Luxembourg Mexico Netherlands New Ze...

Page 19: ...Foxconn 802 11b g Wireless network adapter This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table 802 11b g 2 4 GHz Australia Austria Belgium Canada Denmark Finland France Germany Greece Hong Kong Iceland Ireland Italy Japan Liechtenstein Luxembourg Malaysia Netherlands New Ze...

Page 20: ... com in the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your PC to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 21: ...sible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environm...

Page 22: ...o operate this equipment Caution Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized In order to comply with FCC radio frequency radiation exposure gu...

Page 23: ...e object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on devices incorporating this product Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original...

Page 24: ...3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 13 1100 Direct Dial 03 3457 5916 Fax 03 5444 9450 Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law of Japan The Name of the radio equipment EYXF2CS TELECOM EN...

Page 25: ...rized Toshiba service provider if any repair or adjustment is required Location of the required label Sample shown below Location of the label and manufacturing information may vary This appliance contains a laser system and is classified as a CLASS 1 LASER LASER PRODUCT To use this model properly read the user s guide carefully and keep it for your future reference Never attempt to disassemble ad...

Page 26: ...t limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES...

Page 27: ... Alliance Dolby Manufactured by Toshiba under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories TouchPad is a trademark of Synaptics Inc All other brand and product names are trademarks or registered trademarks of their respective companies Computer disposal information This product contains mercury Disposal of this material may be regulated due to ...

Page 28: ...9 Selecting a place to work 39 Creating a computer friendly environment 39 Keeping yourself comfortable 41 Other precautions 44 Important information on your computer s cooling fan 46 Setting up your computer 47 Setting up your software 48 Registering your computer with Toshiba 49 Setting up other devices 49 Connecting to a power source 49 Charging the main battery 52 ...

Page 29: ...sing the display panel 66 Using external display devices 66 Directing the display output when you turn on the computer 67 Adjusting the quality of the external display 68 Using an external keyboard 68 Using a mouse 68 Connecting a local printer 69 Setting up your printer 70 Connecting an optional external diskette drive 73 Caring for your computer 73 Cleaning the computer 74 Moving the computer 74...

Page 30: ...rive 88 Drive components and control buttons 89 DVD ROM or multi function drive components 89 CD DVD control buttons 90 Inserting a compact disc 91 Removing a disc with the computer on 93 Removing a disc with the computer off 93 Caring for CD or DVD Discs 93 Using PC Cards 94 Hot swapping 94 Using your computer at the office 95 Backing up your work 95 Restoring your work 96 Powering down the compu...

Page 31: ...rofiles 114 Changing batteries 115 Taking care of your battery 117 Safety precautions 117 Maximizing battery life 118 Disposing of used batteries 119 Conserving power 120 Additional options for power 120 Chapter 4 Exploring Your Computer s Features 121 Exploring the desktop 121 Finding your way around the desktop 122 Setting up for communications 124 Connecting the modem to a telephone line 126 Co...

Page 32: ...r 141 Network 141 Security 141 Mouse utility 141 Hotkey utility 141 TOSHIBA HW Setup 142 Setting user passwords 143 Using an instant password 144 Setting a user password 145 Disabling a user password 145 Using a supervisor password 146 Setting a supervisor password 146 Deleting a supervisor password 147 Using the TOSHIBA Zooming Utility 147 Using the TOSHIBA Touch and Launch utility 148 Chapter 6 ...

Page 33: ...169 DVD ROM or multi function drive problems 171 Sound system problems 173 PC Card problems 173 Printer problems 176 Modem problems 177 Develop good computing habits 178 If you need further assistance 179 Before you call 179 Contacting Toshiba 180 Other Toshiba Internet Web sites 181 Toshiba s worldwide offices 181 Appendix A Hot Keys 183 Volume Mute 183 Instant password security 184 Stand By mode...

Page 34: ... ConfigFree with your Toshiba Computer 190 Getting Started 191 Starting ConfigFree 191 ConfigFree Utilities 192 Connectivity Doctor 192 Search for Wireless Devices 195 Profile Settings 196 Quick Connect 198 Using the Automatic Switch 201 Semi Automatic Switch Feature 202 Glossary 203 Index 218 ...

Page 35: ...r model may not have all the features and specifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s Web site at pcsupport toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations prices and s...

Page 36: ...in personal injuries damage to your equipment or loss of data These safety cautions have been classified according to the seriousness of the risk and the icons highlight these instructions as follows Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or seriou...

Page 37: ...ormation about the computer HINT This icon indicates helpful hints and tips DEFINITION This icon indicates the definition of a term used in the text Other documentation Your computer comes with the following documentation An electronic version of the user s guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at acces...

Page 38: ...ograms to complement its limited warranty To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at pcsupport toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 153 ...

Page 39: ...omputer is designed to be used in a variety of locations and situations This section provides guidelines for setting up your computing environment Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you need to use such as a printer Leave enough space around the computer and other equipment to give adequate ventila...

Page 40: ...ventualities should accidentally occur immediately 1 Turn off the PC 2 Disconnect the AC adapter from the power plug socket and PC 3 Remove the battery pack Failure to follow these instructions could result in seri ous injury or permanent damage to the PC Do not turn on the power again until you have taken the PC to an authorized service center Equipment that generates a strong electromagnetic fie...

Page 41: ...iscomfort persists consult a physician This section provides hints on avoiding strain and stress injuries For more information consult books on ergonomics repetitive strain injury and repetitive stress syndrome Placement of the computer Proper placement of the computer and external devices is important to avoid stress related injuries Place the computer on a flat surface at a comfortable height an...

Page 42: ... than the level of your elbow You should be able to type comfortably with your shoulders relaxed and your forearms parallel to the floor If you are using a conventional chair Your knees should be slightly higher than your hips If necessary use a footrest to raise the level of your knees and ease the pressure on the back of your thighs Adjust the back of your chair so that it supports the lower cur...

Page 43: ... a TV device We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes Arms and wrists Avoid bending arching or twisting your wrists Keep them in a relaxed neutral position while typing Exercise your hands wrists and arms to improve circulation Work habits The key to avoiding discomfort or injury from strain is to vary your activities If...

Page 44: ... TV device We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes Other precautions Your notebook computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical c...

Page 45: ...ult in seri ous injury or permanent damage to the PC Do not turn on the power again until you have taken the PC to an authorized service center Some PC Cards can become hot with prolonged use Overheating of a PC Card can result in errors or instability in its operation Be careful when you remove a PC Card that has been used for a long period Never apply heavy pressure to the computer or subject it...

Page 46: ...buy from a supplier may contain a computer virus You need a special program to check for viruses Ask your dealer to help you Important information on your computer s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer The cooling fan may be located on the bottom of the computer To prevent possible overheating of the CPU make sure the air...

Page 47: ...mes with a rechargeable battery pack that must be charged before you can use it To use external power or to charge the battery you must attach the AC adapter See Connecting to a power source on page 49 To register your computer online or to sign up for an Internet account you must be connected to the Internet using a modem or LAN connection Before adding any of these devices to the computer be sur...

Page 48: ...m the Help protect your computer screen and click Next 4 Enter the computer name and description and click Next 5 Select how your computer will connect to the internet and click Next The computer will pause for a moment while checking for an internet connection If an Internet connection could not be found a window will display the message An Internet connection could not be chosen Click Next to co...

Page 49: ... double click the icon on your desktop or go to the Toshiba Web site at www register toshiba com Customer failure to complete Product Registration will not diminish Customer rights under this limited Warranty Setting up other devices You may want to take this time to set up your printer For more information see Setting up your printer on page 70 Connecting to a power source Your computer requires ...

Page 50: ...live electrical outlet should be the last step otherwise the adapter DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Use only the AC adapter supplied with your computer or an equivalent adapter that is compatible Use of any incompatible adapter could damage your computer T...

Page 51: ...et If the electrical outlet is live the system indicator panel s AC power light glows green If the main battery is present the battery light glows Amber while the battery is charging Green when the battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adapter is not plugged into the computer or AC outlet If the battery light flashes amber during ch...

Page 52: ...ge the battery To charge the battery leave the computer plugged into an AC power source for at least three hours with the computer turned off After that the battery will be completely charged and ready to power the computer Once the battery is charged for the first time avoid leaving the computer plugged in and turned off for more than a few hours at a time Continuing to charge a fully charged bat...

Page 53: ...ime may vary depending on the applications power management settings and features used Using the computer for the first time The computer is now ready for you to turn it on and begin using it Opening the display panel 1 Slide the display latch to the right 2 Lift the display panel Sample opening the display panel To avoid damaging the display panel do not force it beyond the point where it moves e...

Page 54: ...iorate This is an intrinsic characteristic of LCD technology Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Your computer s features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series Your selected model may not have all the features and spe...

Page 55: ...power are properly connected and ready 2 Check to ensure that all drives are empty 3 Press and hold the power button in until the on off light on the system indicator panel glows green about one second Sample turning on the power The preinstalled operating system will load automatically When you turn on the computer for the first time do not turn off the power again until the operating system has ...

Page 56: ...tware or process large amounts of data For more information on memory options check the accessories information that came with your computer or visit accessories toshiba com Installing a memory module Additional memory modules can be installed in the memory module slots on the base of the computer You will need a standard Phillips no 1 screwdriver for this procedure To avoid damaging the computer ...

Page 57: ...computer is on begin at step 1 otherwise skip to step 3 1 If the computer is on click Start Turn off computer The Turn off computer window appears 2 Click Turn Off The operating system turns off the computer 3 Unplug and remove any cables connected to the computer including the AC adapter cord cable 4 Remove the battery For information on removing the battery see Changing batteries on page 115 5 C...

Page 58: ...ty can damage the memory module Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up To avoid damaging the memory module be careful not to touch its pin connector on the side you insert into the computer 9 Remove the new memory module from its antistatic packaging 10 Holding the memory module by its edges so that the gold connector b...

Page 59: ... module Avoid touching the connectors on the memory module or on the computer Grease or dust on the connectors may cause memory access problems 12 Replace the memory module slot cover and screw 13 Turn the computer over and restart it TECHNICAL NOTE You must have at least one memory module installed for the computer to work You can now continue setting up the computer When the operating system has...

Page 60: ...er could hang up the next time you turn it on and data in memory will be lost In either of the above cases the Standby configuration will not be saved The following message appears when you turn on the power Warning Resume Failure Press Any Key To Continue If the computer hangs up when you turn it on perform the following Press the power button and hold it down for at least ten seconds then turn t...

Page 61: ...ter to work Checking total memory When you add or remove a memory module you can check that the computer has recognized the change To do this 1 Click Start then click Control Panel 2 Click Performance and Maintenance 3 Click System 4 The General tab view automatically appears and shows total memory If the computer does not recognize the memory configuration turn off the computer remove the memory ...

Page 62: ...n the TouchPad To move the cursor to the bottom of the page drag your finger toward yourself To move the cursor to the right side of the page slide your finger across the TouchPad from left to right To move it to the left side slide your finger from right to left Because the TouchPad is much smaller than the display screen moving your cursor across the screen often means having to move your finger...

Page 63: ...e the primary left hand button To double click press the primary button twice in rapid succession The primary button usually corresponds to the left mouse button The function of the secondary right hand button depends on the program you are using It usually corresponds to the right mouse button Check your program s documentation to find whether it uses the right mouse button Disabling or enabling ...

Page 64: ...isable or Enable whichever is appropriate 6 Click Apply 7 Click OK The Mouse Properties window closes 8 Close the Printers and Other Hardware window 9 Close the Control Panel window The Fn F9 shortcut can be used to enable or disable the TouchPad See Disabling or enabling the TouchPad on page 187 NOTE ...

Page 65: ...dvantages Use the Shut down command if you are using the Windows XP Professional operating system and are connected to a domain server If you have work in progress and are not connected to a network use the Windows Standby or Hibernate commands to save your system settings to memory so that when you turn on the computer again you will automatically return to where you left off To leave the compute...

Page 66: ...te or Turn Off see Setting user passwords on page 143 Using external display devices Your computer comes with a built in LCD display but you can also connect an external display device to the available video port An external monitor or projector via the RGB monitor port Before connecting an external monitor or video projector configure your computer for the type of device you are connecting To do ...

Page 67: ...y 2 While holding down Fn press F5 repeatedly pausing between each press until the setting you want takes effect Briefly pause between pressing the F5 key to allow time for the display to change This hot key cycles through the settings in the following order Built in display only Built in display and external monitor simultaneously External monitor only TV and LCD TV only 3 Release the Fn key TECH...

Page 68: ...play panel to match the resolution of the external display device The external display device must support a resolution of 640 X 480 or higher Using an external keyboard If you prefer to use a full size keyboard you can attach one to your computer The computer s USB ports support any USB compatible keyboard Using a mouse You may want to use a mouse instead of the computer s built in TouchPad You c...

Page 69: ...oth Read the documentation that came with your printer Follow the manufacturer s instructions when connecting a local printer You must supply the proper printer cable If one did not come with your printer you may purchase one from an electronics or computer store You can connect a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible check its ...

Page 70: ...nected to your computer You install the printer driver either by following the instructions indicated in your printer manual or by using the operating system Add Printer Wizard If you plan to set up a printer later click Cancel Using the Add Printer Wizard To set up a printer with the Add Printer Wizard 1 Click Start Control Panel then Printers and Other Hardware 2 Select Printers and Faxes The Pr...

Page 71: ...omatically You can ignore the remainder of this section See your printer manual 5 If the printer you are setting up Is not connected to a network select Local printer attached to this computer If you select Local printer check Automatically detect and install my Plug and Play printer Is connected to a network select Network printer or a printer attached to another computer 6 Click Next The Add Pri...

Page 72: ...the difference 10 To set up the printer to be the default printer for the operating system click Yes 11 Click Next The operating system prompts you to print a test page 12 If your printer is connected and turned on click Next To complete the setup procedure without printing a test page click No then click Next 13 Click Finish You are now ready to print Depending on your program you may see various...

Page 73: ... use with 3 5 inch diskettes Sample optional external USB diskette drive To connect an optional external USB diskette drive connect the cable to one of the computer s USB ports Sample connecting an optional external USB diskette drive Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Running the co...

Page 74: ...cross the room make sure all disk activity has ended the drive indicator light stops glowing and all external peripheral cables are disconnected Do not pick up the computer by its display panel or by the back where the ports are located Although your notebook computer is built to withstand reasonable shock and vibration transport it in a carrying case for long trips You can purchase a carrying cas...

Page 75: ...or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on the back of the computer then give the key a quarter turn and remove it The computer is now securely locked Sample locking the computer ...

Page 76: ...ou save it to the disk If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 85 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the hard disk at preset inter...

Page 77: ...ortant for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Before turning off the computer use the Turn off computer ...

Page 78: ...oviding all the functionality of a full size keyboard Sample keyboard Character keys Typing with the character keys is very much like typing on a typewriter except that The space bar creates a space character instead of just passing over an area of the page The lowercase letter l el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable ...

Page 79: ... matter However some programs assign separate functions to the right and left Ctrl and Alt keys or to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate these separate keys as follows Press Fn and Ctrl simultaneously to simulate the Ctrl key on the right side of the enhanced keyboard Press Fn and Enter simultaneously to simulate the Enter key on the...

Page 80: ...Pad For more information see Hot Keys on page 183 Windows special keys Sample Windows special keys Your computer s keyboard has two keys that have special functions in Windows Start key Opens the Start menu Application key Has the same function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric overlay This overlay lets you enter...

Page 81: ... numeric mode light on the keyboard indicator panel glows when the numeric overlay is on You can still use the overlay keys to type alphabetic characters while the numeric overlay is on To do so For lowercase letters hold down Fn while you type the letters For uppercase letters hold down both Fn and Shift while you type the letters To disable the numeric overlay hold down the Fn key and press F11 ...

Page 82: ...t menu Explorer and the Run dialog box Starting a program from the Start menu When you install a program the operating system usually puts an icon in the All Programs menu To start a program that has an icon in the All Programs menu follow these steps which use the Windows WordPad program as an example 1 Click Start then point to All Programs The Windows XP operating system displays the All Progra...

Page 83: ... 3 Click Windows Explorer 4 Click My Computer to expand the window 5 In the left part of the window click the line that ends in C 6 In the left part of the window under the C icon double click the folder containing the program in this case Program Files Windows Explorer shows the contents of the Program Files folder on the right side of the window The left side of the window shows all the folders ...

Page 84: ... the command line For a program in the Windows folder type just the program name Otherwise type the full file path For example to access WordPad type c Program Files Windows NT Accessories Wordpad exe then click OK If you do not know the location you can search for it by clicking Start and then Search When the Search screen displays follow the displayed instructions HINT To run the same program ag...

Page 85: ...ng documents is quick and easy so it is a good idea to get in the habit of saving frequently Many programs offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 On the File menu of your Windows program click Save If you are working with a document that already has a file name this is all you need to do...

Page 86: ...orts file names of up to 255 characters the names can include spaces Some applications still require file names limited to eight characters File names If you plan to share your files with a computer using a pre Windows 95 version of the Windows operating system the file name must be no more than eight characters long Typically the file name also has an extension consisting of a period and up to th...

Page 87: ...y unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly Printing your work Ensure the operating system is set up for your printer as described in Setting up your printer on page 70 HINT You only need to set up the printer the first time you connect it If you use more than one printer or are changing printers you will need to set up the W...

Page 88: ...ROM or multi function drive Optical storage has become the preferred medium for software music and video Digital versatile discs DVDs provide a significant increase in data storage and support features that are not available on any other video platform These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus For these re...

Page 89: ...on 1 to region 2 and back to region 1 is counted as two changes For optimum CD and DVD performance it is recommended that you play CDs and DVDs while running the computer on AC power Drive components and control buttons The DVD ROM or multi function drive is located on the right side of the computer The Media control buttons are located above the keyboard and can be accessed when the display panel...

Page 90: ...ed to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it CD DVD control buttons The control buttons located above the keyboard let you play audio CDs when the computer is off You can al...

Page 91: ...uter is turned off and the sound subsystem is turned on Inserting a compact disc To insert a compact disc into the drive 1 Make sure the computer is turned on 2 Make sure the in use indicator light is off 3 Press the drive s eject button The disc tray slides partially out of the drive about 1 inch HINT The drive will not open if the computer s power is off 4 Grasp the tray and pull it fully open 5...

Page 92: ...y with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle the discs you could lose data 8 Make sure the disc is completely on the spindle and is lying flat on the tray If you insert the disc incorrectly it may jam the drive If this happens contact Toshiba support for assistance 9 Push the disc tray in by pressing gently on the center of the t...

Page 93: ...y until it is fully open remove the disc and place it in its protective cover 3 Gently push the tray in to close it Removing a disc with the computer off 1 Insert a slender object such as a straightened paper clip into the manual eject hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it 2 Gently pull the tray out until it is fully op...

Page 94: ...water or a neutral cleaner not benzine or rubbing alcohol Let the disc dry completely before inserting it in the drive Using PC Cards TECHNICAL NOTE For PCMCIA compatible PC Cards check the package to make sure they conform to the PCMCIA 2 1 standard or later Other cards may work with your computer but are likely to be much more difficult to set up and use For information on inserting or removing ...

Page 95: ...size keyboard and a mouse you can work with your notebook as if it were a standard office computer An external monitor or projector connects to the RGB monitor port Any USB device can connect to the USB ports Backing up your work Back up all the files you create in case something happens to your computer If you have a network partition you can hold copies of your files there For those systems with...

Page 96: ...restoring files TECHNICAL NOTE When restoring files the backup program prompts you if you try to overwrite a file that already exists on the hard disk Make sure the backup version is the one you want before overwriting the existing file Powering down the computer Pushing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indica...

Page 97: ...n Using the Turn off computer or Shut down command For the Windows XP Home operating system follow these steps to shut down the computer 1 Click Start select Turn off computer The Turn off computer dialog box appears Sample Turn off computer dialog box 2 Click Turn Off The computer shuts down completely For the Windows XP Professional operating system follow these steps to shut down the computer 1...

Page 98: ...ressing the power button or closing the display panel To use either of these methods you first need to turn on the feature in Control Panel 1 Click Start Control Panel 2 Double click the Power Options icon The Power Options Properties dialog box appears 3 Click the Advanced tab 4 Select the options you want from the drop down lists When I close the lid on my computer Set this option to Shutdown to...

Page 99: ...ou can start it again by opening the display panel Using Hibernation Mode The Hibernation command shuts the computer down completely but it first saves the current state of the computer to the hard disk Since Hibernation mode does not require power to maintain the saved information the system settings are retained indefinitely Restoring information from the hard disk takes longer than restoring it...

Page 100: ...p again the computer returns to the state in which you left it including all open programs and files you were using For more information about the Hibernation command see Using Hibernation on page 101 Configuring your computer for Hibernation 1 Click Start Control Panel 2 Double click the Power Options icon The Power Options Properties dialog box appears 3 Click the Advanced tab 4 Select the optio...

Page 101: ...the power button or closing the display panel depending on the hibernation options selected Using Hibernation Follow these steps to power down the computer using Hibernation 1 Click Start select Turn off computer The Turn off computer dialog box appears 2 Hold down the Shift key The Stand by option changes to the Hibernation option Sample Turn off computer dialog box 3 Click Hibernate The computer...

Page 102: ...r in memory so that when you restart the computer you can continue working from where you left off Factors to consider when choosing Standby While in Standby mode the computer uses some battery power The battery will eventually discharge in Stand by mode If the battery discharges your data will be lost if you do not save your work before entering Standby mode Restarting from Standby mode uses less...

Page 103: ... the Turn off computer dialog box To enter hibernation mode you must hold down the Shift key while you select Hibernate The computer saves the status of all open programs and files turns off the display and enters into a low power mode The on off light blinks amber indicating the machine is in Standby mode Using Standby Follow these steps to power down the computer using the Stand by 1 Click Start...

Page 104: ...o save your work first Going into Standby mode more quickly You can also configure the computer to enter into Standby mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer automatically enters into Standby mode To use any of these methods you first need to enable them in Toshiba s Power Management utility 1 Click Start...

Page 105: ...o Standby when your option settings occur Starting again from Standby mode Use these instructions to restart the computer when you enter Standby mode by closing the display panel AC power Open the display panel Battery power Open the display panel and press the power button until the on off light changes to green The computer returns tot he screen you were previously using Toshiba s online resourc...

Page 106: ...n it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been set by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling ...

Page 107: ...battery pack see your accessories information or to stay current on the most recent software and hardware options for your computer and for other product information regularly check the Toshiba Web site at accessories toshiba com To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month until the battery is fully discharged Please see Cha...

Page 108: ... the brightness of the screen Charging the batteries Battery charge time may vary depending on the applications power management settings and features used The battery needs to be charged before you can use it to power the computer Never leave batteries in the battery charger for more than a week at a time Doing so may reduce the potential charge of the battery Use only battery chargers designed t...

Page 109: ...o select a power level setting that reduces the power required for system operation and will allow the battery to recharge The battery may not start charging immediately if The battery is extremely hot or cold To ensure that the battery charges to its full capacity wait until it reaches room temperature 50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharge...

Page 110: ...CHECKSUM CMOS CHECK SYSTEM The above error message may vary by computer model The RTC battery does not charge while the computer is turned off even when the AC adapter is charging the computer The RTC battery charges when the computer is powered on It is seldom necessary to charge the RTC battery because it charges while the computer is on If the RTC battery is low the real time clock and calendar...

Page 111: ...utlet Flashing amber means the main battery charge is low and it is time to recharge the main battery or plug in the AC Adapter Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations 1 Click Start Control Panel ...

Page 112: ...g battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the battery runs low When the battery runs low you can Plug the computer into an external power source and recharge the battery Put the computer in Hibernate mode and replace the battery with a charged spare Save your work and turn off the computer If you do not manage to do an...

Page 113: ...e hard disk before shutting down Setting battery alarms Your computer can be configured to warn you when the battery is running low You can set multiple alarms Each alarm can be set to alert you when a specified percentage of remaining battery power has been reached You can set how the warning occurs sound an alarm display a message both or none You can also set the computer to enter Standby mode ...

Page 114: ...e computer is configured How much you use the display panel instead of an external monitor How much you use the hard disk and other drives Power profiles You can choose from predefined power profiles or select your own combination of power management options To do this 1 Open the Start menu click Control Panel then double click on the Power Options icon 2 Select an appropriate profile for your wor...

Page 115: ...erminals To change the battery 1 Save your work 2 Shut down and turn off the computer 3 Remove all cables connected to the computer 4 Turn the computer over 5 If the battery release lock is in the locked position slide it toward the unlocked position Sample battery release lock 6 Press the battery release latch to release the battery 7 Pull the discharged battery out from the back of the computer ...

Page 116: ...inals of the charged battery with a clean cloth to ensure a good connection 9 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position 10 Reset the...

Page 117: ...life and reverse charging could damage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release toxic materials If a battery is leaking or damaged replace it immediately Use protective gloves ...

Page 118: ... battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adapter to the computer and the power cord to a power outlet The DC IN or AC power light should glow green and the battery lig...

Page 119: ...maged The computer s main battery is a Lithium Ion Li Ion battery which can explode if not properly replaced used handled or disposed of Putting spent batteries in the trash is not only irresponsible it may be illegal Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by Toshiba After repeated use the batteries will finally lose their ability to ho...

Page 120: ...ol the way in which the computer is configured By using them you can greatly increase the length of time you can use the computer before you need to recharge the battery Toshiba has combined these options into preset power profiles Using one of these profiles lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own ...

Page 121: ...or everything you can do in the Windows XP Professional operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of yo...

Page 122: ...and background pattern Sample Windows XP operating system desktop Icons An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area The icons initially displayed on your system desktop include Start button Taskba...

Page 123: ...rer The Microsoft browser that provides access to the Internet If you place the cursor over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows XP online help for more specific information on each icon and how to use it Start button You use the Start button to Start programs Access Microsoft Windows XP operating ...

Page 124: ...r programs that run continuously in the background To learn more about each task position the cursor over the icon for a few moments and a short description of the task appears Typical tasks in the System tray are Current time Power usage mode Mouse properties and speaker volume To activate a specific task double click the appropriate System tray icon Setting up for communications To connect to th...

Page 125: ...nu and click Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options The Phone and Modem Options Properties dialog box displays 4 Fill in the Local Information text boxes and click OK 5 Click the Modems tab Your modem should be listed next to one of the computer s COM ports 6 Make a note of the COM port number 7 To verify that the modem is set up properly select the modem...

Page 126: ...phone line Before you can communicate using the modem you need to connect it to a telephone line Your computer s built in modem port provides an RJ 11 jack allowing you to connect the modem to a standard voice grade telephone line 1 Plug one end of a telephone cable purchased separately into the modem port on the back of the computer Sample connecting the telephone cable to the modem port 2 Connec...

Page 127: ... its communication ports Accessing a network To access a network At the office connect an Ethernet cable to the RJ45 jack on your computer For specific information about connecting to the network consult your network administrator While you are at home or traveling you need a dial up connection Ask your network administrator for the telephone number of the network Setting up the connection To set ...

Page 128: ...ble the LAN port To disable the LAN port 1 Click Start click Control Panel then Performance and Maintenance 2 Click the System icon then click the Hardware tab and then click the Device Manager button 3 Select the appropriate network adapter 4 Click Actions 5 Select the Properties icon 6 Select the Do not use this device disable option from the Device usage drop down 7 Click OK Your LAN port is no...

Page 129: ... is a technology that expands wireless communication beyond networking equipment and can connect many different kinds of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator To use your wireless communication slide the wireless on off switch to the On position An ov...

Page 130: ...l HTTP The World Wide Web offers information as text images audio or video to be referenced from anywhere in the world Special programs called Web browsers are specifically designed to work with HTTP They make it easier to connect to a particular network address and send and receive information Internet Service Providers To connect a computer directly to the Internet many people and businesses use...

Page 131: ...ng a modem see Connecting the modem to a telephone line on page 126 2 Start your Web browser Have your modem dial the ISP s telephone number and establish a connection with the ISP s computer If you are using your computer at the office then you probably connect to the Internet through your company s network See your network administrator about connecting to the Internet Surfing the Internet Once ...

Page 132: ...bly set up an email address at the same time you sign up for the service Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real time one on one or in groups by typing messages which are instantly viewed by others on their computer screens Internet news groups A news group is similar to a chat room but instead of using a d...

Page 133: ...rge amounts of data Exploring audio features You can use your computer to record sounds using an external microphone You can play wav sound files or audio CDs using the built in speakers headphones or external speakers Playing an audio CD Insert an audio CD and close the disc tray If the computer is turned on Windows Media Player opens and the CD begins to play You can use the Windows Media Player...

Page 134: ...nel To stop the CD click the Stop button Before using headphones to listen to an audio CD turn the volume dial down Playing the CD with the volume set too high could damage your ears Playing CDs using Auto Run If you insert a CD into the DVD ROM multi function drive and the Auto Run feature does not automatically start your disk try launching the CD manually To do this follow these steps 1 Open th...

Page 135: ...i function drive that allows you to Play pre recorded DVDs Play pre recorded CDs Read and write data depending on your system configuration and music files to CD Recordable CD R and CD Rewritable CD RW discs and DVD R RW or DVD RAM discs Copy protection technology included in certain media may prevent or limit recording or viewing of the media For details on how to use the software please refer to...

Page 136: ...nto the microphone 5 When you have finished recording click the Stop button The Sound Recorder window displays the new sound file as a waveform You can only record 60 seconds at a time 6 To hear what you just recorded click the Play button 7 To save the file select Save from the File menu The microphone on your computer might be set to Mute To check this click Start point to All Programs Accessori...

Page 137: ...witch or access the Volume Control program click Start All Programs Accessories Entertainment Volume Control TECHNICAL NOTE Use amplified speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapte...

Page 138: ...computer Failure to do so may result in damage to components such as cables attached to your computer or to the computer itself Before you insert a PC Card refer to the documentation that comes with the card to see if you need to do anything before you insert it To insert a PC Card 1 Turn off the computer You may also hot swap a PC Card Stop the PC Card by clicking the Safely Remove Hardware icon ...

Page 139: ...needs Together these allow you to determine certain system details set additional options or change default options This chapter describes the utilities supplied by Toshiba Hotkey utility TOSHIBA Console TOSHIBA HW Setup Setting a user password Using a supervisor password Using the TOSHIBA Zooming Utility Using the TOSHIBA Touch and Launch utility ...

Page 140: ...you to customize a range of computer settings To access the control panel 1 Click Start then click All Programs 2 Point to TOSHIBA Console then click the resulting Toshiba Console selection The TOSHIBA Console window appears Sample TOSHIBA Console window The TOSHIBA Console offers three categories of features Customizing Your Computer Network Security ...

Page 141: ...ssword User Password Mouse utility The Mouse utility allows you to change your TouchPad or mouse settings To access the Mouse utility through the TOSHIBA Console click the Mouse icon Hotkey utility The hotkey utility allows you to receive a confirmation message when you use the hotkey combination for Standby Fn F3 and Hibernation Fn F4 To activate 1 Click Start All Programs Toshiba Utilities then ...

Page 142: ...etup TOSHIBA HW Setup is the Toshiba configuration management tool available through Windows To access it open the Start menu click Control Panel then Printers and Other Hardware Then click the Toshiba HWSetup icon You can also access it from the TOSHIBA Assist screen by clicking Easy Optimize and then TOSHIBA HW Setup Sample TOSHIBA HWSetup window ...

Page 143: ... emulate the Fn function key and access the wake on keyboard function USB Allows you to enable or disable USB Legacy Emulation LAN Allows you to set networking functions By changing any of the options that appear in the dialog boxes and clicking Apply you can reconfigure that function Any options that you change will become default settings when you restart your system Setting user passwords Setti...

Page 144: ...pervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set Using an instant password An instant password secures your system with a single keystroke Use this feature when you leave your desk for a few minutes and do not want to turn off the computer To use an instant password press Fn then press F1 This freez...

Page 145: ... left side select Security 4 Select the User Password icon 5 Click Registered 6 Type your password in the Password box 7 Retype your password in the Password again box 8 Click OK Disabling a user password To cancel the power on password function 1 Click Start then click All Programs 2 Point to TOSHIBA Console then click the resulting TOSHIBA Console selection The TOSHIBA Console window appears 3 O...

Page 146: ...your password in a location where you can later access it should you not remember it Toshiba is not responsible for any losses that may occur to you your organization or others as a result of the inability to access the computer To register a password for the power on password functions 1 Click Start then click All Programs 2 Point to TOSHIBA Console then click the resulting TOSHIBA Console select...

Page 147: ...hen click the resulting TOSHIBA Console selection The TOSHIBA Console window appears 3 On the left side select Security 4 Select the Supervisor Password icon 5 Select Not Registered 6 Type the correct password 7 Click OK Using the TOSHIBA Zooming Utility This application allows you to zoom in or out of a specific list of applications see below You may select either the All Programs option that ena...

Page 148: ...ity screen appears Sample TOSHIBA Zooming Utility Properties screen To zoom in hold down the Fn key and press 2 to zoom out hold down the Fn key and press 1 Using the TOSHIBA Touch and Launch utility TOSHIBA Touch and Launch is a program that adds features to the TouchPad For example by selecting an icon you can Open a document Launch a program Show a list of windows and switch the active window O...

Page 149: ...uchPad As you move the blue circle over an icon in the TOSHIBA Touch and Launch window the icon is highlighted or selected Release your finger from a selected icon to choose the icon s function If the icon is highlighted in orange and selected the function corresponding to the selected icon launches and the TOSHIBA Touch and Launch window closes If the icon is highlighted in blue and selected the ...

Page 150: ...when you select one of the corner icons The type and number of icons you see in the main part of the TOSHIBA Touch and Launch window are determined by which of the corner icons you select TOSHIBA Touch and Launch is controlled adjusted via an icon on the system tray The icon will change color when the TOSHIBA Touch and Launch is active Double click the icon to open the TOSHIBA Touch and Launch Set...

Page 151: ...ut TOSHIBA Touch and Launch Settings When you choose the Settings shortcut menu entry the TOSHIBA Touch and Launch Settings window appears Sample TOSHIBA Touch and Launch Settings window In the Corner Assignment section you can change the icons you see at the four corners of the TOSHIBA Touch and Launch window using the drop down list boxes The icons are referred to as tables in the TOSHIBA Touch ...

Page 152: ...help A list of tables appears in the Table section of the TOSHIBA Touch and Launch Settings window These are the same items icons you can choose in the Corner Assignment section of the TOSHIBA Touch and Launch Settings As you select a table the Settings button may become active Not all tables have settings The New Table button allows you to create a new table The Delete button deletes the selected...

Page 153: ...likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing...

Page 154: ...computer The Turn off computer window appears There is also a Shut Down option on the Windows Task Manager 6 Click Turn off The computer turns off Your program performs an illegal operation If you receive the message Your program has performed an illegal operation close the window and continue working If it happens again record the details of the message and consult the software manufacturer To re...

Page 155: ... or installed a charged battery Press and hold down the power button for at least 10 seconds If you are using the AC adapter check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the on off indicator If the indicator is glowing the computer is on If you are using an AC adapter verify that the computer is receiving power from...

Page 156: ...E FAILURE message The computer was placed in Stand By mode and the battery has discharged Data stored in the computer s memory has been lost However data stored in the computer s hard drive may not be affected Always save your data even when you are using the Stand By If your battery fully discharges information that has not been saved will be lost Your computer can be configured to warn you when ...

Page 157: ...he operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Start...

Page 158: ...Services Restore Mode Windows domain controllers only Debugging Mode Start Windows normally Reboot Return to OS Choices menu See your operating system documentation for further explanation TECHNICAL NOTE If your computer is connected to a network the Startup menu may display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed w...

Page 159: ...antly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows XP operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem To access Windows XP Help and Support 1 Click Start then click...

Page 160: ...onflict A plan of action The smooth operation of the system depends on the interaction of all devices programs and features If the system or one of its attached devices is not working resolving the problem can be time consuming and frustrating The recommended procedure for getting multiple devices to work together is to add and set up one device at a time After you add each device test it to make ...

Page 161: ... a dedicated channel for adapter cards to bypass the microprocessor and access memory directly If two or more devices use the same DMA the data required by one device overwrites the data required by the other causing a hardware conflict Resolving conflicts There are three things you can do to resolve hardware conflicts Get the most recent drivers from the manufacturer Disable the device For an old...

Page 162: ...he Start menu click Control Panel then Performance and Maintenance 2 Click the Administrative Tools icon 3 Double click Computer Management and then click Device Manager 4 Select the specific device from the device category To expand a device category double click the category 5 In the toolbar look to the far right for an icon of a monitor with a strike mark through a circle on the front This is t...

Page 163: ...ouble click the device The operating system displays the Device Properties dialog box which provides an array of tabs They may include The Resource tab which lists resources assigned to the monitor DVDROM multi function drive diskette disk drive and other power using functions This tab does not appear if the device is not using resources The Driver tab which displays the drivers being used by the ...

Page 164: ...perly 5 Check for the error again 6 If the error recurs remove the memory module entirely and check for the error again If removing the memory module eliminates the error the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work Power...

Page 165: ...emove the battery clean the contacts with a soft dry cloth if necessary and replace the battery The battery may be too hot or too cold to charge properly If you think this is the probable cause let the battery reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the AC adapter and power cord cable connected wait 20 minutes and s...

Page 166: ... options for your computer and for other product information regularly check the Toshiba Web site at accessories toshiba com Keyboard problems If when you type strange things happen or nothing happens the problem may be related to the keyboard itself The keyboard produces unexpected characters A keypad overlay may be on If the numeric keypad light is on press Fn and F11 simultaneously to turn off ...

Page 167: ...ndow with display choices pops up Hold the Fn key and press F5 twice again to advance through the display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness ...

Page 168: ...tings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display properties 1 Point at the desktop and click with the secondary button The Display Properties window appears 2 Click Properties then click the Settings tab 3 Adjust the screen resolu...

Page 169: ... LCD technology Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors Sometimes a disk problem may cause one or more files to appear to have garbage in them Typical disk problems are...

Page 170: ... for and attempt recovery of bad sectors 6 Click Start Error checking runs the test Your hard disk seems very slow If you have been using your computer for some time your files may have become fragmented Run Disk Defragmenter To do this click Start then click All Programs point to Accessories and System Tools and click Disk Defragmenter Your data files are damaged or corrupted Refer to your softwa...

Page 171: ... metal cover is loose replace the diskette If the label is loose replace the label and try inserting the diskette again The computer displays the Non system disk or disk error message If you are starting the computer from a diskette the diskette in the drive does not have the files necessary to start the computer Replace it with a bootable diskette The drive cannot read a diskette Try another disk...

Page 172: ...ct button but the drive tray does not slide out Make sure the computer is connected to a power source and turned on The DVD ROM or multi function drive eject mechanism requires power to operate Make sure a program is not accessing the drive and preventing it from being ejected To remove a disc without turning on the computer use a narrow object such as a straightened paper clip to press the manual...

Page 173: ...any types of devices such as a removable hard disk additional memory or a pager Most PC Card problems occur during installation and setup of new cards If you are having trouble getting one or more of these devices to work together several sections in this chapter may apply Resource conflicts can cause problems when using PC Cards See Using PC Cards on page 94 for more information Card Information ...

Page 174: ...bout using the card under the operating system PC Card checklist Make sure the card is inserted properly into the slot See Using PC Cards on page 94 for information about how to insert PC Cards Make sure all cables are securely connected Occasionally a defective PC Card slips through quality control If another PCMCIA equipped computer is available try the card in that machine If the card malfuncti...

Page 175: ...s See Fixing a problem with Device Manager on page 162 for more information Since all PC Cards share the same socket each card is not required to have its own address Hot swapping removing one PC Card and inserting another without turning the computer off fails Follow this procedure before you remove a PC Card 1 Double click the PC Card icon on the taskbar 2 Click Safely remove xxxx where xxxx is ...

Page 176: ...r Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in Setting up your printer on page 70 or in the instructions that came with the printer You may have connected the printer while the computer is on Disable Stand By mode turn off the computer and turn off the printer Turn the printer back on make sure it is on ...

Page 177: ...tings to make sure the hardware and software are referring to the same COM port Check the communications parameters baud rate parity data length and stop bits specified in the communications program It should be set up to transmit at 300 1200 2400 4800 9600 14400 28800 33600 bps bits per second or higher Refer to the program s documentation and the modem manual for information on how to change the...

Page 178: ...ftware to copy everything on the hard disk to a tape Some people use a combination of these methods backing up all files to tape weekly and copying critical files to the media of their choice on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your hard disk and start again reloa...

Page 179: ... Try the following before contacting Toshiba Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or program Your de...

Page 180: ...ba Web site at pcsupport toshiba com Toshiba voice contact Before calling Toshiba make sure you have Your computer s serial number The computer and any optional devices related to the problem Backup copies of your Windows operating system and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information ab...

Page 181: ...o toshiba com Mexico and all of Latin America Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada France Toshiba Systèmes France S A 7 Rue Ampère B P 131 92800 Puteaux Cédex France Germany Toshiba Europe GmbH Leibnizstraße 2 D 93055 Regensburg Germany Italy Centro Direzionale Col...

Page 182: ...oshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Ki...

Page 183: ...n with the Fn key turn system functions on and off Hot keys have a legend on or above the key indicating the option or feature the key controls Volume Mute Fn This hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones ...

Page 184: ... have created one Stand By mode Fn This hot key blanks the display Fn This hot key puts the computer into Stand By mode A message box is displayed by default to confirm that the computer is going into Stand By mode This message box can be set so it does not display Sample Stand By confirmation box For more information about Stand By mode please see Using Standby on page 103 ...

Page 185: ...e is enabled the default a message box is displayed by default to confirm the computer is going into Hibernation mode The message box can be set so it does not display Sample Hibernation confirmation box If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Setting user passwords on page 143 ...

Page 186: ...e display modes are Built in display panel only Built in display panel and external monitor simultaneously External monitor only TV and LCD TV only Sample display options window In order to use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device ...

Page 187: ...ng or enabling the TouchPad Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Fn This hot key enables disables the TouchPad To use the TouchPad see Disabling or enabling the TouchPad on page 63 Sample disable and enable TouchPad windows ...

Page 188: ...k feature on and off Fn space bar This hot key toggles the resolution between SVGA 800 x 600 XGA 1024 x 768 and SXGA 1400 x 1050 if supported Fn This hot key turns the Zooming utility to zoom in For more information see Using the TOSHIBA Zooming Utility on page 147 Fn This hot key turns the Zooming utility to zoom out For more information see Using the TOSHIBA Zooming Utility on page 147 ...

Page 189: ...res a universal power supply you can use worldwide This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 190: ...tivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your notebook computer For more information see Connectivity Doctor on page 192 Search for Wireless Devices The Search for Wireless Devices utility searches for wireless LAN devices used in the neighborhood and displays information about them on a virtual map For more information s...

Page 191: ...wireless connection Then perform any of the following steps Microsoft Windows XP or 2000 Click the Start button and select All Programs TOSHIBA Networking ConfigFree Double click the ConfigFree icon on the taskbar Click the ConfigFree icon on the taskbar and then click the desired utility If your computer is not connected to a network the ConfigFree icon on the taskbar is displayed with an X When ...

Page 192: ...Doctor lets you analyze your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Routers hubs and bridges Access points Wireless LAN Bluetooth Connectivity Doctor Profiles ...

Page 193: ... Moving the mouse pointer over a wired or wireless network device icon displays information about the device such as its IP address subnet mask and MAC address A wireless network device also shows information such as the network SSID and the device s Wired Equivalent Privacy WEP key settings Sample viewing device information ...

Page 194: ...on point appears next to the wireless communication switch Clicking the exclamation point displays a description of the problem and a solution The following checkboxes and buttons are provided on the Connectivity Doctor screen Stay onthetask tray When checked the ConfigFree icon resides in the system tray Options Displays ConfigFree setting screen Log Lets you create a diagnostic log view ahistory...

Page 195: ...reless devices that have been detected Search for Wireless Devices can also be started from the ConfigFree Launcher For Wi Fi networks the intensity of a signal is displayed in five levels or bands The signal from the connected access point is displayed in the bands surrounding the PC icon at the center of the map Placing the pointer over the displayed point of light shows detailed information abo...

Page 196: ...files ConfigFree profiles are useful for easily switching network settings and devices You can switch network settings simply by selecting the profile with the desired settings If you visit a client company occasionally for example you can set up a profile to match that environment and connect to the network Similarly users who access networks in the office and at home can set up profiles to handl...

Page 197: ...settings Printer settings for the default printer To create a profile 1 Click the icon in the system tray 2 Move the pointer to Profile 3 Click Add The Add Profile screen appears 4 Select Capture and click OK The Add Profile screen appears 5 Enter the name of the profile you want to create 6 Enter any optional comments if desired 7 Click Change Icon and select an icon for this profile 8 Under Capt...

Page 198: ...iles you can check their settings and fine tune them as necessary Profiles can also be imported and exported This feature is useful when transferring profile settings to other computers For more information about modifying importing and exporting profiles refer to the online help Quick Connect The Quick Connect feature switches the Wireless LAN connection to connect to a Toshiba Wireless Projector...

Page 199: ...s point the connection is broken and re established later To review the current Toshiba Wireless Projector settings and change them if necessary 1 Click the icon in the system tray 2 Move the mouse pointer to Toshiba Wireless Projector DPJ then click Settings The Quick Connect properties dialog box appears 3 Complete the settings Refer to the online help if necessary 4 Click OK The default connect...

Page 200: ...4 GHz 802 11b and then connects to the projector The wireless LAN configuration returns to the settings that were last used before the Quick Connect function was started If the Toshiba Wireless Projector utility is closed If you select Toshiba Wireless Projector DPJ from the ConfigFree tray menu this disconnects the wireless LAN connection If you select a profile from the ConfigFree tray menu or w...

Page 201: ...matically switching between wired and wireless devices With these options the computer automatically switches to a wireless LAN network when the cable of the wired LAN network is removed from the computer When the cable is reconnected the connection to the wired LAN is re established To use the Automatic Switch feature 1 Right click the icon in the system tray 2 Click Auto Switch The Auto Switch d...

Page 202: ...lected when the SSID is detected then click Add The profile is moved to the List of target SSIDs and profiles 5 Repeat the previous step for each additional profile you want to select 6 Select Automatically switch profiles when connected to this SSID 7 Check Automatically switch profile when connected to this SSID 8 Click OK The computer is now configured to use the Semi Automatic Switch feature W...

Page 203: ...nyms may appear in this user s guide AC alternating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit ...

Page 204: ...AT file allocation table FCC Federal Communications Commission GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musi...

Page 205: ...t form there is one thin film transistor TFT for each cell This type of display works well with notebook computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information...

Page 206: ...group of eight bits is a byte See also byte bits per second bps A way of measuring the speed at which information is passed between two devices The basic measure used in modem communications bps is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads an...

Page 207: ...r Any letter number or symbol you can use on the computer Some characters are non printing characters such as a paragraph break in a word processing program A character occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and r...

Page 208: ...ative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or re...

Page 209: ...k given a name by which it can be retrieved See also file double click To press the TouchPad control button or mouse button rapidly twice without moving the cursor or mouse In the Windows operating system this refers to the primary TouchPad control button or left mouse button unless otherwise stated double density diskette A 3 5 inch diskette that can hold up to 720 KB ofinformation half the capac...

Page 210: ... network adapter extension See file extension external device See device F file A collection of related information saved on disk with a unique name A file may be a program information used by a program or a document See also document file allocation table FAT The section of a disk that keeps track of the location of files stored on the disk file name A set of characters that uniquely identifies a...

Page 211: ...a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than diskettes and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable By default the hard disk is referred to as drive C hardware The physical components of a computer...

Page 212: ...1024 bytes See also byte L L1 level one cache Memory cache built into the processor to help improve processing speed See also cache CPU cache L2 cache L2 level two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN local area network A group of computers or other devices dispe...

Page 213: ... for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa modem Short for modulator demodulator A device that converts information from digital to analog and back to digital enabling information to pass back and forth between digital computers and analog telephone lines motherboard The main circ...

Page 214: ...han one bit of information at a time On your computer the parallel port provides a parallel communications interface between the computer and an appropriate device Most modern printers are parallel Compare serial password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the c...

Page 215: ... to as well as read By volatile we mean that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM random access memory See RAM read only memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A diskette is one example of a removable disk resolution A measure of ...

Page 216: ...appropriate device Compare parallel shortcut See keyboard shortcut software See program Compare hardware Standby A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again Suspend A feature of some Windows operating systems that allows you to turn off the com...

Page 217: ...serial bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A trademarked term by the Wi Fi Alliance which stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication com...

Page 218: ...43 audio wav files 135 audio features 133 Auto Run 134 B backing up files 77 battery caring for 117 changing 115 charge does not last 165 charging 52 109 charging before use 47 conserving power 114 120 disposal 119 not charging 165 unlocking 115 battery power monitoring 111 BIOS see Toshiba Hardware Setup button power 55 start 123 C CD creating 135 playing an audio 133 playing using Auto Run 134 C...

Page 219: ...nnection set up 127 conserving battery power 114 control buttons 63 critical applications 3 Ctrl keys 79 D desktop creating new icon 122 major features 122 desktop exploration 121 desktop icons 122 Device Manager 162 checking properties 163 disabling a device 162 163 devices keyboard 68 mouse 68 disable enable TOSHIBA Touch and Launch 152 Disk Defragmenter 170 disk drive corrupted damaged data fil...

Page 220: ...nsion memory slot 58 exploring the desktop 121 external mouse 68 external diskette drive connecting 73 external display adjusting 68 external monitor not working 168 F FAT File Allocation Table 169 FCC Notice Declaration of Con formity Information 3 FCC requirements 4 file extensions 87 file names 86 file backing up 77 files backing up 95 printing 87 restoring 96 saving 85 FN keys 79 function keys...

Page 221: ... Providers 130 IRQ Interrupt Request 161 ISPs 130 J jack RJ 11 126 K keeping comfortable 41 keyboard character keys 78 function keys 79 hot keys 188 not working 156 166 overlay keys 80 unexpected characters 166 Windows special keys 80 keyboard external 68 keyboard full size 79 keyboard PS 2 compatible 68 L LCD power saver 66 lighting 43 M memory adding 56 expansion slots 57 problem solving 164 rem...

Page 222: ...ry 117 turning on 55 universal power supply 189 power button 55 power down options Turn Off 97 101 103 Power Management powering down 96 power source 49 power usage modes 120 powering down using Standby 102 powering off 96 precautions 44 52 other computer use 44 primary button 63 printer Add Printer Wizard 70 local connecting 69 problem solving 176 printing a file 87 problem solving AC power 165 a...

Page 223: ...Card 173 checklist 174 error occurs 175 not recognized 175 slots appear dead 174 power and batteries 164 printer 176 program not responding 153 program not working properly 171 screen does not look right flickers 167 system resources 161 trouble prevention 178 URL address not found 159 using Startup options 157 Windows won t start 156 Windows XP not working 157 program starting 82 programs not run...

Page 224: ...ws Start menu 82 Startup menu problem solving 157 stored data protection 2 supervisor password deleting 147 supervisor password set up 146 System Setup 156 system tray 124 T taskbar 124 television adjusting display 68 Toshiba Internet Web sites 181 Toshiba Hardware Setup 142 Toshiba online resources 105 TOSHIBA Touch and Launch 148 disable enable 152 Toshiba utilities 139 Turn Off restarting from ...

Page 225: ...83 Windows Media Player 133 Windows Millennium Edition Help 160 Windows Start menu 82 Windows XP Help 159 Help and Support 159 problem solving 157 Windows XP Professional desktop 121 wireless interoperability 7 wireless networking 127 Wizards Add Printer 70 Dial Up Networking Wizard 127 work habits 43 ...

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