Toshiba Satellite 1130 Series, User Manual

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Troubleshooting
Satellite 1130 Series 8-16
Satellite 1130 Series
Version
1
Last Saved on 05/02/2003 17:53
ENGLISH using Euro_M.dot –– Printed on 05/02/2003 as IM_113EN
Modem
Problem Procedure
Communication
software can't
initialise modem Make sure the computer’s internal modem
settings are correct. Refer to
Phone and Modem
Options Properties in the Control Panel.
You can hear a dial
tone but can't make a
call If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You place a call, but a
connection can't be
made Make sure the settings are correct in your
communications application.
After making a call
you can’t hear a ring Make sure the tone or pulse selection in your
communications application is set correctly.
Communication is cut
off unexpectedly The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
A
CONNECT
display is
quickly replaced by
NO CARRIER
Check the error control setting in your
communications application.
Character display
becomes garbled
during a
communication In data transmission, make sure the parity bit
and stop bit settings correspond with those of
the remote computer.
Check the flow control and communication
protocol.
You cannot receive an
incoming call Check the rings before auto answer setting in
your communications application.
If problems persist, contact your dealer.