65
En
glish
PROBLEM SOLVING
Questions and
Answers
Below are the answers to some of the most
common queries.
To check that you have the best colour:
a
With the external source playing, select
Colour
System
from the
SETUP
menu.
b
With
C
or
c
choose between
Auto
,
PAL
,
SECAM
,
NTSC 4.43
or
NTSC 3.58
.
a
Select the
ATV Manual Tuning
menu. Highlight the
station and press
Q
. Then press
c
to select
Manual
Fine Tuning
.
b
Using
B
or
b
adjust to get the best picture and sound.
Press
Q
and then
EXIT
.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check the
mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an
external
source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to
Auto
to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show on
screen?
A
Make sure the media recorder or DVD player is
connected to the television as shown on page 8, and
then select the correct input by pressing
o
.
Q
Why is there a picture but no sound?
A
Check all lead connections.
No sound or unacceptable format sound may be
received.
Check the volume has not been turned down or that
sound mute has not been selected.
Q
Why is the VCR/DVD picture in black and white?
A
Check that the correct
EXT 2
input setting has been
chosen,
S-VIDEO
or
AV
. See
AV Connection
on
page 58.
Country
UK
Colour System
Auto
Menu Language
English
SETUP
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different television
station.
Manual Fine Tuning
may help.
Q
Why don’t the controls of the television work?
A
Check that
Panel Lock
is not
On
.
Q
Why doesn’t the remote control work?
A
Check that the mode switch on the remote control is
in TV mode.
Check that the batteries aren’t dead or inserted
incorrectly.
Q
Why is the
digital
channel locked?
A
The channel has been locked in
Channel Options
(
see
'Digital Settings'
section
).
Q
Why are some of the
digital
subscription channels
unavailable?
A
Your subscription needs upgrading. Contact your
service provider.
Q
Why is the soundtrack in English when a different
audio language has been selected?
A
The programme is currently being broadcast with an
English soundtrack only.
Q
Why is there incorrect or no sound when in
DTV
mode?
A
Press
s
to ensure the hard of hearing option has
not been selected.
ATV Manual Tuning
Manual Fine Tuning
1 A C 9
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RVXVMV73_WebOM_UK.book Page 65 Monday, April 19, 2010 10:46 AM
