User’s Manual
10-4
Troubleshooting
Self test
When the computer starts up, the self test will be run automatically, and the
following will be displayed:
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating
system, depending on how the Boot Priority is set in the TOSHIBA HW
Setup program.
If any of the following conditions are present, the self test failed:
■
The computer stops and does not proceed to display information or
messages except the Qosmio logo.
■
Random characters appear on the screen, and the system does not
function normally.
■
The screen displays an error message.
Turn off the computer and check all cable connections. If the test fails
again, contact your dealer.
Power
When the computer is not plugged into an AC outlet, the battery pack is the
primary power source. However, your computer has a number of other
power resources, including intelligent power supply, Real Time Clock
battery. These resources are interrelated and any one could affect apparent
power problems. This section provides checklists for AC power and the
battery. If you cannot resolve a problem after following them, the cause
could lie with another power resource. In such case, contact your dealer.
Overheating power down
If the computer’s internal temperature becomes too high, the computer will
automatically shut down.
S
Problem
Procedure
Computer shuts down
and
DC IN
indicator
flashes orange
Leave the computer off until the computer
reaches room temperature, then turn it back on.
If the computer is still too warm, the
DC IN
indicator will continue blinking when you turn on
the power. Let it cool longer and try again.
If the computer has reached room temperature
and still does not start, or if it starts but shuts
down quickly, contact your dealer.
