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3 Tests and Diagnostics

3.23 Log Utilities

3.23 Log

Utilities

3.23.1 Function Description

This function logs error information generated while a test is in progress and stores the results
in RAM. This function can store data on a floppy disk, or output the data to a printer or the
display.

The error information is displayed in the following order:

1.

Error count (CNT)

2.

Test name, Subtest number (TS-No)

3.

Pass count (PASS)

4.

Error status (STS)

5.

FDD/HDD or memory address (ADDR)

6.

Write data (WD)

7.

Read data (RD)

8.

HDC status (HSTS)

9.

Error status name (ERROR STATUS NAME)

If the power switch is turned off, the error information will be lost.

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Summary of Contents for Portege S100 Series

Page 1: ...Toshiba Personal Computer PORTEGE S100 Maintenance Manual TOSHIBA CORPORATION File Number 960 508 ...

Page 2: ...t the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks Intel SpeedStep and Penteium are trademarks or registered trademarks of Intel Corporation or its subsid...

Page 3: ...f the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or service providers t...

Page 4: ...ribes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite procedures EC KBC rewrite procedures Reliability Maintenance of TOSHI...

Page 5: ...e Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown...

Page 6: ... Flowchart 2 2 2 3 Power Supply Troubleshooting 2 6 2 4 System Board Troubleshooting 2 15 2 5 USB FDD Troubleshooting 2 29 2 6 HDD Troubleshooting 2 32 2 7 Keyboard Troubleshooting 2 37 2 8 Display Troubleshooting 2 38 2 9 Optical Drive Troubleshooting 2 40 2 10 Touch pad Troubleshooting 2 41 2 11 Modem Troubleshooting 2 42 2 12 LAN Troubleshooting 2 44 2 13 Sound Troubleshooting 2 45 2 14 SD Card...

Page 7: ... Test 3 34 3 14 Hard Disk Test 3 35 3 15 Real Timer Test 3 38 3 16 NDP Test 3 40 3 17 Expansion Test 3 41 3 18 CD ROM DVD ROM Test 3 43 3 19 Error Code and Error Status Names 3 44 3 20 Hard Disk Test Detail Status 3 47 3 21 ONLY ONE TEST 3 49 3 22 Head Cleaning 3 57 3 23 Log Utilities 3 58 3 24 Running Test 3 60 3 25 Floppy Disk Drive Utilities 3 61 3 26 System Configuration 3 66 3 27 Wireless LAN...

Page 8: ... 4 10 Keyboard holder Keyboard 4 23 4 11 Memory module 4 28 4 12 Touch pad 4 30 4 13 LCD assembly 4 33 4 14 SW board 4 35 4 15 Speaker 4 37 4 16 Cover HDD holder 4 39 4 17 RG board 4 43 4 18 Fan 4 45 4 19 Internal microphone 4 47 4 20 Front panel 4 48 4 21 System board DC IN jack 4 49 4 22 PC card case 4 52 4 23 Heat sink 4 53 4 24 RTC battery LAN jack 4 56 4 25 Battery slider 4 58 4 26 LCD unit F...

Page 9: ...t B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS Rewrite Procedures G 1 Appendix H EC KBC Rewrite Procedures H 1 Appendix I Reliability I 1 Appendix J Maintenamce of TOSHIBA RAID J 1 PORTEGE S100 Maintenance Manual 960 508 ix ...

Page 10: ...x PORTEGE S100 Maintenance Manual 960 508 ...

Page 11: ...Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii PORTEGE S100 Maintenance Manual 960 508 ...

Page 13: ...Drive 1 12 1 4 1 DVD ROM CD R RW Drive 1 12 1 4 2 DVD Super Multi DVD R RW RAM Drive 1 13 1 5 TFT Color Display 1 14 1 5 1 LCD Module 1 14 1 5 2 FL Inverter Board 1 15 1 6 Power Supply 1 16 1 7 Batteries 1 18 1 7 1 Main Battery 1 18 1 7 2 RTC battery 1 19 1 8 AC Adapter 1 20 PORTEGE S100 Maintenance Manual 960 508 1 iii ...

Page 14: ...ble 1 1 2 5 inch HDD specifications 1 10 Table 1 2 DVD ROM CD R RW drive specifications 1 12 Table 1 3 DVD Super Multi DVD R RW RAM drive specifications 1 13 Table 1 4 LCD module specifications 1 14 Table 1 5 FL inverter board specifications 1 15 Table 1 6 Power supply output rating 1 17 Table 1 7 Battery specifications 1 18 Table 1 8 Time required for charges of main battery 1 18 Table 1 9 RTC ba...

Page 15: ... cache Memory The computer comes with two PC3300 PC4300 compatible DDR2 SO DIMM slots Two memory modules of 256GB 512MB or 1GB 1 024MB can be installed Video Controller The computer has a NVIDIA MEP43 VGA controller The internal VRAM is 64MB or 128MB HDD The computer has a 2 5 inch SATA HDD The following capacities are available 40 60 80GB USB FDD Supports a USB 3 5 inch FDD which connected to a U...

Page 16: ...or and page control The keyboard supports a Windows key and an application key Touch pad Touch pad is installed as a pointing device PC card slot The PC card slot PCMCIA accommodates one 5mm Type II card Based on PC Card Standard supporting CardBus SD Card The SD Card Slot can accommodate Secure Digital flash memory cards with various capacities SD cards let you easily transfer data from devices s...

Page 17: ...achine function The speed of data transfer and fax depends on analog telephone line conditions It has a RJ11 modem jack for connecting to a telephone line Both of V 90 and V 92 are supported in USA and Canada In other regions only V 90 is available Internal LAN The computer is equipped with LAN circuits that support 10 100 1 000Mbit Ethernet LAN It also supports Wakeup on LAN WOL Magic Packet Mini...

Page 18: ...1 Hardware Overview 1 1 Features The front of the computer is shown in figure 1 1 Figure 1 1 Front of the computer 1 4 PORTEGE S100 Maintenance Manual 960 508 ...

Page 19: ...1 1 Features 1 Hardware Overview The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configuration PORTEGE S100 Maintenance Manual 960 508 1 5 ...

Page 20: ...1 Hardware Overview 1 1 Features Figure 1 3 is a block diagram of the system unit Figure 1 3 System unit block diagram 1 6 PORTEGE S100 Maintenance Manual 960 508 ...

Page 21: ...AM DDR400 or DDR533 memory 1 8 volt operation FBGA Memory Module 240 pin SO Dual In line Memory Module SO DIMM PC3300 or PC4300 256MB 512MB 1GB 256 MB 256Mb 8 512 MB 512Mb 8 1GB 512Mb 16 Firmware Hub FWH One STMicro M50FW080N is used 8Mbits of flash memory are used PCI chipset This gate array incorporates the following elements and functions North Bridge Intel GMCH AlvisoPM Dothan Processor System...

Page 22: ...Q Controller Serial Interrupt Controller Suspend Resume Control Internal RTC GPIO 609 ball 31 0 31 0mm BGA Package PC Card Controller One TI PC7411ZHK gate array is used This gate array has the following functions and components PCI interface CardBus Ultra Media 1 socket SD MMC Memory Stick XD Card Controller 1394 Controller 2 ports 208 ball 16 0 16 0 1 4mm BGA Package Other main system chips Cloc...

Page 23: ... 1 Features 1 Hardware Overview Internal LAN Controller Marvell maid Controls LAN and supports Gigabit or 10 100MB Ethernet Gigabit is connected to PCI Express PORTEGE S100 Maintenance Manual 960 508 1 9 ...

Page 24: ...DD Table 1 1 2 5 inch HDD specifications Specifications Items FIJITSU G8BC0001R410 FIJITSU G8BC0001R610 FIJITSU G8BC0001R810 Outline Width mm 70 dimensions Height mm 9 5 Depth mm 100 Weight g 99 max Storage size formatted 40GB 60GB 80GB Speed RPM 5 400 Data transfer rate To From media MB s To From host Gbps 53 9 max 1 5 Serial ATA Generation 1 Data buffer size MB 8 Average seek time Read ms 12 typ...

Page 25: ...1 2 2 5 inch Hard Disk Drive 1 Hardware Overview PORTEGE S100 Maintenance Manual 960 508 1 11 ...

Page 26: ...nsist of character key and control key The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 5 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 5 Keyboard 1 12 PORTEGE S100 Maintenance Manual 960 508 ...

Page 27: ...tions Specifications Item MATSUSHITA G8CC00025110 Outline Width mm 128 Dimensions Height mm 9 5 Depth mm 129 Date transfer speed READ DVD ROM CD ROM Max 8x CAV Max 24x CAV Write CD R CD RW High Speed CD RW Ultra Speed CD RW Max 24x CAV 4x CLV 10x CLV Max 24x CAV ATAPI Burst MB s PIO Mode DMA Mode Ultra DMA Mode 16 6 PIO MODE4 16 6 Multi Word Mode2 33 3 Ultra DMA Mode2 Average access time msec CD R...

Page 28: ...ulti DVD R RW RAM drive specifications Specifications Item MATSUSHITA G8CC00026110 Outline Width mm 128 Dimensions Height mm 9 5 Depth mm 129 Date transfer speed READ DVD ROM CD ROM Max 8x CAV Max 24x CAV Write CD R CD RW High Speed CD RW Ultra Speed CD RW DVD R DVD RW DVD R DVD RW DVD RAM 24x Zone CLV 4x CLV 10x CLV 10x CAV 2x CLV 2x CLV 2 4x CLV 2 4x CLV 2x ZCLV 4 7GB ATAPI Burst MB s PIO Mode D...

Page 29: ...imum of 262 144 colors with 1 024 x 768 resolution The NVIDIA MEP43L can control both internal and external XGA support displays simultaneously Figure 1 6 shows a view of the LCD module and Table 1 4 lists the specifications Figure 1 6 LCD module Table 1 4 LCD module specifications Specifications Item 14 1 inch XGA TFT G33C00025110 Number of Dots 1 024 W x 768 H Dot spacing mm 0 279 H x 0 279 V Di...

Page 30: ...26 5 H 1 5 2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module FL Table 1 5 lists the FL inverter board specifications Table 1 5 FL inverter board specifications Item Specifications G71C00011121 G71C00011110 Voltage V DC 5 Input Power W 7 Voltage V 750 Current mA 6 00 Output Power mA 5W 7VA 1 16 PORTEGE S100 Maintenance Manual 960 508 ...

Page 31: ...t and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main battery The power supply output rating is specified in...

Page 32: ... Thermal Sensor SDRAM SPD ICH6 M PC CARD Cont Mini PCI TPM FWH AD1981B Super I O EC KBC FIR GPU LCD E3V 3 3 PC CARD Cont PC Card Power Mini PCI MDC RS232C LAN E3V 3 3 LAN Power LAN2R5 E2V 2 5 LAN Power S3V 3 3 ICH6 M EC KBC PSC P5V 5 CRT ICH6 M FL inverter LEDs HDD ODD KB PAD Parallel SND P5V 5 AN12941A Amp A4R7 P4V 4 7 AD1981B Amp Head Phone Ring Phone E5V 5 PC Card Power USB Power M5V 5 ICH6 M M...

Page 33: ...hed The main battery maintain the state of the computer when the computer enters in resume mode Battery Charge When the AC adapter is connected normal charging is used while the system is turned on and quick charge is used while the system is turned off or in suspend mode See Table 1 8 Table 1 8 Time required for charges of main battery Power ON Power OFF Battery 8 800mA About 9 0 to 21 5 hours Ab...

Page 34: ...tup information in memory while the computer is turned off Table 1 9 lists the charging time and data preservation period of the RTC battery Table 1 9 RTC battery charging data preservation time Status Time Charging Time power on 8 hours Data preservation period full charge 30 days 1 20 PORTEGE S100 Maintenance Manual 960 508 ...

Page 35: ...r The AC adapter is used to charge the battery Table 1 10 lists the AC adapter specifications Table 1 10 AC adapter specifications Specification Parameter G71C00043210 G71C00049210 Input voltage AC 90 240V Input frequency 50Hz 60Hz Input power 1 5A or less Output voltage DC15V Output current 5A ...

Page 36: ...Chapter 2 Troubleshooting Procedures ...

Page 37: ...2 Troubleshooting Procedures 2 ii PORTEGE S100 Maintenance Manual 960 508 ...

Page 38: ...rocedure 1 USB FDD Head Cleaning Check 2 29 Procedure 2 Diagnostic Test Program Execution Check 2 30 Procedure 3 Connector Check and Replacement Check 2 31 2 6 HDD Troubleshooting 2 32 Procedure 1 Partition Check 2 32 Procedure 2 Message Check 2 33 Procedure 3 Format Check 2 34 Procedure 4 Diagnostic Test Program Execution Check 2 35 Procedure 5 Connector Check and Replacement Check 2 36 2 7 Keybo...

Page 39: ...ck and Replacement Check 2 43 2 12 LAN Troubleshooting 2 44 Procedure 1 Diagnostic Test Program Execution Check 2 44 Procedure 2 Connector Check and Replacement Check 2 44 2 13 Sound Troubleshooting 2 45 Procedure 1 Diagnostic Test Program Execution Check 2 45 Procedure 2 Connector Check 2 46 Procedure 3 Replacement Check 2 47 2 14 SD Card Slot Troubleshooting 2 48 Procedure 1 Check on Windows XP ...

Page 40: ...re 2 2 A set of tool for debug port test 2 18 Tables Table 2 1 Battery icon 2 6 Table 2 2 DC IN icon 2 7 Table 2 3 Error code 2 8 Table 2 4 D port status 2 19 Table 2 5 FDD error code and status 2 30 Table 2 6 HDD error code and status 2 35 PORTEGE S100 Maintenance Manual 960 508 2 v ...

Page 41: ...2 Troubleshooting Procedures 2 vi PORTEGE S100 Maintenance Manual 960 508 ...

Page 42: ...pter 4 Replacement Procedures The following tools are necessary for implementing the troubleshooting procedures The following tools are necessary for implementing the Diagnostics procedures For tools required for executing the Test Program refer to the Chapter3 For tools required for disassembling assembling refer to the Chapter 4 1 Toshiba MS DOS system FD 2 A set of tools for debugging port test...

Page 43: ...he flowchart steps check the following Ask the user if a password is registered and if it is ask him or her to enter the password Make sure that Toshiba Windows XP is installed on the hard disk Non Toshiba operating systems can cause the computer malfunction Make sure all optional equipment is removed from the computer Make sure the USB FDD is empty 2 2 PORTEGE S100 Maintenance Manual 960 508 ...

Page 44: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 1 2 PORTEGE S100 Maintenance Manual 960 508 2 3 ...

Page 45: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 2 2 2 4 PORTEGE S100 Maintenance Manual 960 508 ...

Page 46: ...rm the Keyboard Troubleshooting Procedures in Section 2 7 5 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 8 6 If an error is detected on the optical drive test perform the Optical Drive Troubleshooting Procedures in Section 2 9 7 If an error is detected on the touch pad test perform the Touch pad Troubleshooting Procedures in Section 2 10 8...

Page 47: ... LCD indicate the power supply status Battery icon DC IN icon The power supply controller displays the power supply status through the Battery icon and the DC IN icon in the LCD as listed in the tables below To check the power supply status install a battery pack and connect an AC adaptor Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery has been charging and AC adapter...

Page 48: ... LED blinks orange and an error code is displayed If the icon blinks execute the followings 1 Remove the battery and AC adapter to cut power supply to the computer 2 Reinstall the battery and AC adapter If the LED still blinks perform the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure 3 Check 3 If the battery icon does ...

Page 49: ...th LSB Least Significant bit Example Error code 11h Error codes are given in hexadecimal format Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below Then go to Check 2 Table 2 3 Error code Error code Where Error occurs 1 h DC Power AC Adapter 2 h 1st battery 3 h 2nd battery 4 h S3V output 5 h IR5 C1V output 6 h A C3V output 7 h PPV output ...

Page 50: ...00A 22h Main battery discharge current is over 3 9A when there is no load 23h Main battery charge current is over 3 9A when AC adapter is not connected 24h Current sensing IC is not normal 25h Main battery charge current is over 0 3A 2nd Battery Error code Meaning 30h Overvoltage is detected Not supported 31h Secondary battery charge current is over 7 00A 32h Secondary battery discharge current is...

Page 51: ...1 275V or less when the computer is booting up CV support A C3V output Error code Meaning 60h A C3V voltage is over 3 96V when the computer is powered on off 61h A C3V voltage is 2 81V or less when the computer is powered on 62h A C3V voltage is 2 81V or less when the computer is booting up 63h A C3V voltage is 2 81V or less when the computer is suspended 64h A C3V voltage is not normal when the c...

Page 52: ...93h PTV voltage is 0 89V or more when the computer is powered off 94h PTV voltage is 0 89V or less when the computer is suspended 1R8 B1V output CH0 Error code Meaning A0h 1R8 B1V voltage is over 2 40V when the computer is powered on off A1h 1R8 B1V voltage is 1 53V or less when the computer is powered on A2h 1R8 B1V voltage is 1 53V or less when the computer is booting up A3h 1R8 B1V voltage is 1...

Page 53: ...f D4h PTV voltage is 0 89V or less when the computer is suspended 1R8 B1V output CH1 Error code Meaning E0h 1R8 B1V voltage is over 2 40V when the computer is powered on off E1h 1R8 B1V voltage is 1 53V or less when the computer is powered on E2h 1R8 B1V voltage is 1 53V or less when the computer is booting up E3h 1R8 B1V voltage is 1 53V or more when the computer is powered off E4h 1R8 B1V voltag...

Page 54: ...the battery icon still does not light go to Procedure 4 Procedure 4 Charge Check The power supply may not charge the battery pack Perform the following procedures Check 1 Make sure the AC adaptor and AC power cord are firmly plugged into the DC IN socket and the wall outlet Check 2 Make sure the battery is properly installed If the battery is properly installed go to Check 3 Check 3 The battery pa...

Page 55: ...er 4 Replacement Procedures Check the connection between the AC adaptor and system board After checking the connections perform the following Check 1 Check 1 Replace the AC adaptor with a new one If the AC adaptor is still not functioning properly perform Check 2 Check 2 Replace the system board with a new one following the steps described in Chapter 4 Replacement Procedures 2 14 PORTEGE S100 Main...

Page 56: ...d and CPU are defective or not functioning properly Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debug Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check PORTEGE S100 Maintenance Manual 960 508 2 15 ...

Page 57: ...ructs the SETUP screen appears to set the system configuration If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad configuration Check system Then press F1 key c Bad memory size Check system Then press F1 key d Bad time function Check system Then press F1 key e Bad check sum CMOS Check system Then press F1 key f Bad check sum ROM Check system...

Page 58: ...is displayed go to the 2 5 HDD Troubleshooting Procedures in Section 2 6 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTENDED MEMORY PARITY ERROR 13 DMA PAGE REGISTER ERROR 14 DMAC 1 ERRO...

Page 59: ...onnect the test cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the test results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into USB FDD and input FD starting drive dport 6 When the D port status is FFFFh...

Page 60: ...B0h Check sum check Checksum Except Boot block Skip when S3 is returned HLT when checksum error occurred EC KBC rewrite check Transition to BIOS rewriting when required When S3 is returned transaction is transferred to System BIOS IRT side B1h EC KBC rewrite check Check of Tilde key Tab key B2h Start initializing the SC Start initializing the SC HLT when LED B3H or B4H error occurred B6h BIOS rewr...

Page 61: ...t sector When using 2HD 1 44MB media is certain Setting of parameter for 2DD 720KB Search of CHGBIOSA EXE from route directory Calculation of directory start head sector Reading contents of route directory by one sector Search of entry for CHGBIOSA EXE from the sector read Reading of EXE header of CHGBIOSA EXE key input when an error occurred Execute CHGBIOSA EXE CHGFIRMA EXE Renewal of micro code...

Page 62: ...ring DRAM size in CMOS Resume branch at Cold Boot Not resume when a CMOS error occurred Not resume when resume status code is not set Resume error check S3 returning error 1CH Resume error 74H SM RAM checksum check Resume error 73H Check of memory configuration change Resume error 73H RAM area checksum check in system BIOS Resume error 79H Expansion memory checksum check resume error Resume error ...

Page 63: ...whether a refresh signal is working properly when refresh interval is set to 30ms HLT when the time is out Test of PIT CH2 Check whether the speaker gate is working properly Measuring of CPU clock Enabling SMI except for auto off function Check of parameter block A Control of input voltage over rating Control of battery discharge current 1CmA Control of AC adapter over current rating Division proc...

Page 64: ...assword initialization PCI Bus initialization connection of DS Bus Initialization of LAN information 08h Check of Wakeup factor Running a task waiting for the end of INIT PCI CMOS data initialization 2 PnP initialization Setting of power on enable Setting of setup item Waiting for finishing Multibox status check 09h Setting of HW from resource Running a task waiting for the end of PnP resource Ser...

Page 65: ...MER initialization Initialization of EC and Reading battery information 0Fh Update of system BIOS model name EDID of the LCD 10h INIT_DISPLAY Waiting for VGA chip initialization VGA BIOS Initialization 11h VGA POST 13h DISP_LOGO LOGO display 14h SYS_MEM_CHECK SYS_MEM_CHECK Conventional memory check Boot 15h EXT_MEM_CHECK Check of exceptional cases in protected mode Boot 16h LED 17H when check of e...

Page 66: ...ing of parameter for character repeat on a USB keyboard Getting keys pressed during the IRT Storing T_SHADO_RAM_SIZE Update of system resources information just before booting Rewriting of memory map data of INT15h E820h function Waiting for AC Link initialization completion Updating a table for DMI Copying an ACPI table to the top of an expansion memory Waiting for the end of writing PSC version ...

Page 67: ...ng for Bluetooth initialization completion Bluetooth supporting model Update of DMI Wakeup factor Update of SM BIOS structure table PCI device configuration space close Cache control Process for CPU Making the CPU clock to be set by SETUP Waiting of motor off completion of disabled HDD Final setting of FDD information Processing of PRE_BOOT_SETUP Clears Clearance of PWRBTN_STS 1Fh Enabling POWER B...

Page 68: ...ics for more information on how to perform these tests 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 ASYNC test 7 Hard Disk test 8 Real Timer test 9 NDP test 10 Expansion test 11 CD ROM DVD ROM test 12 Wireless LAN test 13 LAN Modem Bluetooth IEEE1394 test 14 Sound test If an error is detected during these tests go to Procedure 4 PORTEGE S100 Maintenance Manual 96...

Page 69: ...ement Procedures and perform Check 1 Check 1 Visually check for the following a Cracked or broken connector housing b Damaged connector pins If their connectors are in good condition but there is still a problem go to Check 2 Check 2 The system board may be damaged Replace the system board with a new one following the steps described in Chapter 4 Replacement Procedures 2 28 PORTEGE S100 Maintenanc...

Page 70: ...Check Procedure 3 Connector Check and Replacement Check Procedure 1 USB FDD Head Cleaning Check USB FDD head cleaning operation details are given in Chapter 3 Tests and Diagnostics Insert the Diagnostics Disk in the USB FDD turn on the computer and run the test Clean the USB FDD heads using the cleaning kit If the USB FDD still does not function properly after cleaning go to Procedure 2 Detailed o...

Page 71: ... errors occur while executing the FDD diagnostics test go to Check 1 Table 2 5 FDD error code and status Code Status 01h Bad command error 02h Address mark not found 03h Write protected 04h Record not found 06h Media removed 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h Not drive error 80h Time out error EEh Write buffer error FFh Data compare error Ch...

Page 72: ...ill an error go to Check 2 Check 2 Make sure the RG cable is firmly connected to CN4632 on the RG board and CN4610 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 2 If any of the connections is damaged or there is still an error go to Check 3 Check 3 The USB FDD or USB FDD cable may be defective or damaged Replace it with a new one If the USB FDD is st...

Page 73: ...and start the computer Perform the following checks Check 1 Type C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Check 3 Check 2 Type FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed go to Check 3 If drive C is not listed return to the FDISK menu and choose the option to create a DOS partition on ...

Page 74: ...heck 3 If the following messages do not appear perform Check 5 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Check SETUP to see whether the Hard Disk option is set to Not used If it is set to Not used choose another setting and return to Check 1 If it is not set to Not used go to Check 4 Check 4 Using the SYS comm...

Page 75: ...heck 1 Format the 2 5 HDD using MS DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the MS DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD with a format option physical format If the 2 5 HDD i...

Page 76: ...in Chapter 4 Replacement Procedures The error codes and statuses are listed in Table 2 6 If an error code is not generated or the problem still exists go to Procedure 5 Table 2 6 HDD error code and status Code Status 01h Bad command error 02h Address mark not found 04h Record not found 05h HDC not reset 07h Drive not initialized 08h Overrun error DRQ 09h DMA boundary error 0Ah Bad sector error 0Bh...

Page 77: ...ake sure the HDD is firmly connected to CN1850 on the system board If the connection is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The HDD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 The system board may be damaged Replace it with a new...

Page 78: ... not occur the keyboard is functioning properly Procedure 2 Connector and Replacement Check The keyboard may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the keyboard cable is securely connected to CN3230 on the system board If the connection is loose reconnect firmly and rep...

Page 79: ...ntroller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 3 Procedure 2 Connector and Cable Check The LCD module is connected to the system board by an LCD FL cable The FL inverter board is also connected to the system board by an LCD...

Page 80: ...e display cover is closed perform Check 5 Check 1 Open the display and check the display on off sensor If the sensor works properly display switch may be damaged Replace the switch with a new one If there is still an error go to Check 2 Check 2 The LCD FL cable may be damaged Replace the cable with a new one If there is still an error go to Check 3 Check 3 The LCD module may be damaged Replace it ...

Page 81: ...ics for more information about the diagnostics test procedures If any errors occur while executing the CD ROM DVD ROM test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The optical drive is connected to the system board The connectors may be disconnected from the system board or may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Pro...

Page 82: ...to perform the test program If an error occurs go to Procedure 2 If an error does not occur the touch pad is functioning properly Procedure 2 Connector and Cable Check The touch pad may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the touch pad cable is firmly connected to CN...

Page 83: ...rocedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Modem test program available as part of the LAN Modem Bluetooth IEEE1394 test program This program checks the modem Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detect...

Page 84: ...ystem board and the connector of the MDC If any of the connector is disconnected connect it firmly and repeat Procedure 1 If the modem is still not functioning properly perform Check 2 Check 2 The modem jack or modem jack cable may be defective or damaged Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the modem is still not functioning properly perform Check 3...

Page 85: ...placement Check The RJ45 jack with LAN cable is connected to the system board If the LAN malfunctions there may be a bad connection between the LAN jack and the system Board Or the LAN jack system board or their connectors might be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following check Check 1 Make sure the LAN jack is fir...

Page 86: ...continuing with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check Procedure 3 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Sound test program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 PORTEG...

Page 87: ...peaker cable or internal microphone cable may be disconnected Make sure the speaker cable is firmly connected to PJ6170 on the system board and the internal microphone is firmly connected to CN6050 on the system board If the stereo speaker or internal microphone is still not functioning properly go to procedure 3 Check 2 If the external microphone or headphone does not work properly the external m...

Page 88: ...may be defective or damaged Replace it with a new one If the stereo speaker or internal microphone still does not work properly go to Check 3 Check 2 If the external microphone or headphone does not sound properly go to Check 3 Check 3 The system board may be defective or damaged Replace it with a new one following the step in Chapter 4 Replacement Procedures PORTEGE S100 Maintenance Manual 960 50...

Page 89: ... read If the card is not recognized or data are not read go to Procedure 2 Procedure 2 Connector Check and Replacement Check The SD card is connected to IS2101 on the system board Check 1 The SD card and the system board may be disconnected Make sure the SD card is firmly inserted to IS2101 on the system board If not insert it firmly If the SD card is still not functioning properly perform Check 2...

Page 90: ...eceiving Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the wireless LAN function to check the transmitting receiving function of the wireless LAN You will nee...

Page 91: ...ed connect them firmly and perform Procedure 1 If the wireless LAN function is still not functioning properly go to Procedure 3 Procedure 3 Replacement Check The wireless LAN antenna wireless LAN board and the system board are connected to the circuits Any of these components may be damaged Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perfo...

Page 92: ...Chapter 3 Tests and Diagnostics ...

Page 93: ...3 Tests and Diagnostics 3 3 ii PORTEGE S100 Maintenance Manual 960 508 ...

Page 94: ...een display 3 9 3 3 2 Check of the screen display 3 11 3 3 3 Specification of the failed HDD 3 13 3 4 Setting of the hardware configuration 3 17 3 5 Heatrun Test 3 20 3 6 Subtest Names 3 21 3 7 System Test 3 23 3 8 Memory Test 3 25 3 9 Keyboard Test 3 26 3 10 Display Test 3 27 3 11 Floppy Disk Test 3 30 3 12 Printer Test 3 32 3 13 Async Test 3 34 3 14 Hard Disk Test 3 35 3 15 Real Timer Test 3 38 ...

Page 95: ...unction Description 3 61 3 25 2 Operations 3 62 3 26 System Configuration 3 66 3 26 1 Function Description 3 66 3 26 2 Operations 3 67 3 27 Wireless LAN Test Program Intel made b g 3 68 3 28 Wireless LAN Test Program Intel made a g 3 72 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 77 3 29 1 LAN test 3 77 3 29 2 Modem test 3 80 3 29 3 Bluetooth test 3 81 3 29 4 IEEE1394 test 3 91 3 30 Sound Tes...

Page 96: ...3 Tests and Diagnostics 3 31 SETUP 3 98 3 31 1 Function Description 3 98 3 31 2 Accessing the SETUP Program 3 100 PORTEGE S100 Maintenance Manual 960 508 3 v ...

Page 97: ... 3 21 Table 3 2 Error codes and error status names 3 44 Table 3 3 Hard disk controller status register contents 3 47 Table 3 4 Error register contents 3 48 Table 3 5 Error message 3 83 Table 3 6 Error code for Bluetooth test BD_ADDR 3 84 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 89 ...

Page 98: ...n one of Diagnostic Disks The heatrun test is automatic test program which executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if All Devices is selected in the Device Config in SETUP menu 3 1 1 Diagnostics menu The DIAGNOSTIC MENU consists of the following f...

Page 99: ...ble USB test An external CRT monitor Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A store bought CD RW media CD ROM DVD ROM test A microphone Sound test Headphones Sound test A cleaning kit to clean the floppy disk drive heads Head Cleaning An exclusive modem test jig Nitto Electric ...

Page 100: ...ation Region write System configuration display E2PROM test MAC GUID DMI You will need the following equipment to perform some of the programs The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D PORTEGE S100 Maintenance Manual 960 508 3 3 ...

Page 101: ...ig set 3 Repair Heatrun T D Enter a choice 1 Select the program you want to execute and press Enter The RAID configuration check screen will be displayed Refer to 3 3 RAID configuration Check When any key is pressed the RAID configuration check screen is completed and the program selected is executed To start the Diagnostics menu T D press 1 and Enter To start the H W initial information setting t...

Page 102: ...rsion X XX c copyright TOSHIBA Corp 20XX DIAGNOSTICS MENU 1 DIAGNOSTIC TEST 2 ONLY ONE TEST 3 4 HEAD CLEANING 5 LOG UTILITIES 6 RUNNING TEST 7 FDD UTILITIES 8 SYSTEM CONFIGURATION 9 EXIT TO MS DOS NOTE To exit the DIAGNOSTIC TEST MENU press the Esc key If a test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test program P...

Page 103: ... TEST 8 HARD DISK TEST There is a second hard disk 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU NOTE When the two HDD are mounted the message of There is a second hard disk is displayed Functions 1 through 12 are the Diagnostic Tests Function 88 sets the floppy disk drive and hard disk drive error retry count 0 ...

Page 104: ... displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TEST LOOP increases the pass counter by one each time the test cycle ends and rest...

Page 105: ...he function of each test on the subtest menu Table 3 2 in section 3 19 describes the error codes and error status for each error Details of tests in DIAGNOSTIC TEST MENU are described on and after section 3 7 As for other service programs refer to section 3 21 to 3 26 3 2 2 H W initial information setting tool After selecting this test the following menu appears in the display H W initial informat...

Page 106: ...tection Disable S M A R T Enable Port Assgn Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 1 FAILED xxGB FUJITSU xxxxxxx RAID not OPTIMAL 3 3 1 Explanation of the screen display Contents of the screen display are shown below Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assgn Status Size Model Rev 0...

Page 107: ... problem in the RAID configuration when OPTIMAL is displayed in the logical drive information RAID 1 Indicates that 2RAID 1 mirroring is set There is no problem in the RAID configuration when RAID 1 OPTIMAL is displayed in the logical drive information not OPTIMAL Indicates that the RAID configuration is not optimal See the logical drive information and physical drive information and check the con...

Page 108: ...M A R T Enable Port Assgn Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 1 FAILED xxGB FUJITSU xxxxxxx RAID not OPTIMAL 3 3 2 2 RAID 0 1 When there is one LD and RAID 0 OPTIMAL is displayed in the shown below it is judged that the RAID is configured by two drives TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Sta...

Page 109: ...IMAL xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assgn Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 0 ONLINE xxGB FUJITSU xxxxxxx RAID RAID 0 3 3 2 3 RAID 0 2 When there is one LD and RAID 0 Critical is displayed in the shown below it is judged that the RAID is configured by two drives Level Status Capacity LD0 RAID 0 CRITICAL xxGB Str...

Page 110: ...s OPTIMAL Both the two drives are normal it is judged that RAID configuration is normal There are the following reasons why the repair is requested Abnormal noise of the motor from the HDD Refer to the 2 5 HDD trouble shooting in Chapter 2 Troubleshooting Procedures Access to the HDD is very slow Display the drive log by using Independent Utility of the DIAGNOSTIC PROGRAM Check if ten or more cont...

Page 111: ...When the drive is locked OFFLINE is displayed Repair is not needed in this case TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assgn Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 1 ABSENT xx...

Page 112: ...displayed It is judged that the MB or cable fails 2 When a new HDD is recognized It is judged that the HDD removed is failed Specify the reason by using the Independent Utility TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A ...

Page 113: ...ependent Utility TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assgn Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 1 FAILED xxGB FUJITSU xxxxxxx RAID not OPTIMAL 3 16 PORTEGE S100 Maintenan...

Page 114: ...writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 Enter Version Number is displayed Input the computer s version number and press Enter e g PC18070C313S 3 E...

Page 115: ...ormation setting tool menu It completed Press any key to continue Subtest 03 DMI information save NOTE Before replacing the system board be sure to execute this subtest and save the DMI information to the floppy disk This is one of tools to copy the DMI information to a new PCB after replacing This subtest saves all the DMI data in a floppy disk Subtest 04 DMI information recovery NOTE 1 After rep...

Page 116: ...3 4 Setting of the hardware configuration 3 Tests and Diagnostics PORTEGE S100 Maintenance Manual 960 508 3 19 ...

Page 117: ... configuration When the following message appears confirm the contents and press Enter Press Enter key For more details on the system configuration information refer to 3 26 System configuration Subtest 09 E2PROM test MAC GUID DMI It checks whether the MAC address GUID of IEEE1394 and DMI information are written 3 20 PORTEGE S100 Maintenance Manual 960 508 ...

Page 118: ...T XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXXSTATUS XXX After selecting this test the same subtests as 3 24 Running Test are executed successively For more details on the procedure and test content refer to Running Test When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu NOTE The test result...

Page 119: ...ORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Sequential read Sequential read write Random addres...

Page 120: ...3 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 12 CD ROM DVD ROM 01 02 03 04 Sequential read Read specified...

Page 121: ... To check the CPU fan press 1 and Enter To check the VGA fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Test Fan Revolution 0000RPM start Make sure the specified fan does not rotate and the message of fan revolution for it is 0000Rpm Then press Enter The following message will appear Test Fan Revolution Low speed Start Make sure the fan ...

Page 122: ...k charge Subtest 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX PCN BND Number XXXXXXXXXXXX XXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter P...

Page 123: ...ata from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache Memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit m...

Page 124: ...sed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num ...

Page 125: ...ubtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red gre...

Page 126: ...117 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds and the scree...

Page 127: ...HHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu press Enter N...

Page 128: ... Select the media mode and start track to be tested and press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADD...

Page 129: ...ad This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random address data This subtest writes random data to r...

Page 130: ... The following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple Pattern This subtest pr...

Page 131: ...s print This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested 3 34...

Page 132: ...2 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR point to point receive This subtest is used with subtest 01 described above This subtest receives the data from the send side then sends the received data throu...

Page 133: ...s tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions The following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU Test drive number select 1 HDD 1 2 HDD 2 0 HDD 1 2 1 Select t...

Page 134: ...being tested and the last two digits indicate the error status code as explained in the table 3 2 of the section 3 19 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentially back to track 0 Subtest 02 Address unique...

Page 135: ...DB6DB 6 cylinder D24924 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data which is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 08 ...

Page 136: ...rent date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the test press Enter Subtest 02 Backup memory This su...

Page 137: ...real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter PORTEGE S100 Maintenance Manual 960 508 3 39 ...

Page 138: ...he NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication 3 40 PORTEGE S100 Maintenance Manual 960 508 ...

Page 139: ...the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 80 xx Wait line 40 xx 80 05 00005 nn xx Ot...

Page 140: ...ct the external monitor to the PC for the test of ID acquisition The judgment of acquisition is based on the panel data In simultaneous display mode or internal display mode in which the panel data is acquired this subtest will fail Therefore make sure only the external display is selected when executing this subtest 3 42 PORTEGE S100 Maintenance Manual 960 508 ...

Page 141: ...TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from random addresses 200 times Subtest 04 RW 1po...

Page 142: ...R 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERROR DESCR HUB SET FEATURE ERROR P ON...

Page 143: ... PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 AA HDD HDC NOT RESET ERROR HDD DRI...

Page 144: ...ROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ...

Page 145: ...e HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault condition occurred 4 DSC Drive seek complete ...

Page 146: ...ble data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a recalibrate command 0 Not used 3 48 PORTEGE S100 Maint...

Page 147: ...d press Enter The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad 3 GP Button 4 Kill Switch 5 USB 6 Docker Dock Undock 7 LED 8 PC Card Device Lock 9 Common Test Press test number 1 8 9 Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu select 9 and press Enter PORTEGE S100 Maintenance Manual 960 508 ...

Page 148: ...t is drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test 3 50 PORTEGE S100 Maintenance Manual 960 508 ...

Page 149: ...ad switch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same ti...

Page 150: ...entation Toshiba Assist Press the Toshiba Assist button after the following message appears Press Toshiba Assist button button If the test ends successfully the display returns to the ONLY ONE TEST menu Subtest 04 Kill Switch This subtest checks if the Wireless communication switch works properly If the test is started with the switch ON following message appears in the display Kill switch is set ...

Page 151: ...SB cable must be connected This subtest checks if USB port works properly The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 0 Port 0 1 Port 1 9 EXIT Press test number 0 1 9 Connect the USB test module and USB cable to the computer Input the port test number and press Enter OK message appears in the display if the test ends without fail NG message appears in the display if an e...

Page 152: ...ing message appears Slide Eject SW and press Enter Key Press Enter without pushing the eject button of the Common Dock 3 after the following message appears Release Eject SW and press Enter Key If the test ends successfully the display returns to the ONLY ONE TEST menu When the display returns to the ONLY ONE TEST menu remove the Common Dock 3 from the computer 3 54 PORTEGE S100 Maintenance Manual...

Page 153: ...ey Arrow on off 3 Press Fn F11 key Num on off 4 Slide BT W LAN switch L R on off Confirm corresponding LED lights properly Press Enter and following message appears in the display Check PowerSW LED Green Check if the Power Switch LED lights in the following order Green Orange Blue OFF Press any key and following message appears in the display Check DC IN Power Main Battery LED Green Orange Check i...

Page 154: ...en it passes the test following message appears Device Lock TEST OK When it passes the test following message appears Device Lock TEST NG When a PC card is not inserted or a PC wraparound card is inserted following message appears PC Card Not Inserted Press Enter and return to the ONLY ONE TEST menu CAUTION PC card wraparound test is not tested on this subtest 3 56 PORTEGE S100 Maintenance Manual ...

Page 155: ...t 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The display automatically returns to the DIAGNOSTIC M...

Page 156: ...py disk or output the data to a printer or the display The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned off the error information will be lost 3 58 PORTE...

Page 157: ... Exit 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 k...

Page 158: ...the FDD test 3 24 2 Operations 1 Select 6 from the DIAGNOSTIC MENU and press Enter the following messages for selectable tests will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y and Enter To cancel the test press N and Enter If you select the selectable tests follow the instructi...

Page 159: ... floppy disk in the following formats a 2D Double sided b 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track c 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of the floppy disk and the designat...

Page 160: ...a drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Format start...

Page 161: ...TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too large to be copied in one operation the message from ...

Page 162: ...a mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will access the disk and dump a list Then the message shown...

Page 163: ... the dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Model No XXXXXXX Press Enter key Press Enter to return to the FDD UTILITIES MENU ...

Page 164: ... Type Code L2 cache 2 Chip set VRAM 3 BIOS ROM version 1st ID 2nd ID 4 BOOT ROM version 5 EC KBC version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 The number of printer ports 14 The number of ASYNC ports 15 Math co processors 16 Flop...

Page 165: ...el XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sector XX X Hard Disk Drive s 1 Sectors XXXXX XXXXX GB X...

Page 166: ... display Intel Calexico 11b g Card Maintenance test Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11g mode 5 All the tests of Calexico 11b g Card SKU MAC Check 11b g communication test SELECT TEST No 1 5 To execute the subtest input the subtest number and press Enter Subtest01 SKU check of module This subtest displays SKU info...

Page 167: ...g this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key to return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all 0 MAC XXXXXXXXXXXX MAC Address Check NG Press any key to return to the test menu When a defective is detected in the test following typical ca...

Page 168: ...nsert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine This subtest checks the connection and communication of wireless LAN antenna of Calexico 802 11b mode After finishing the test OK message will appear in the display Press any key to return to the test menu When a defective is found during the test NG message will a...

Page 169: ...Press any key to return to the test menu When a defective is detected in the test following typical cause is considered Bad connection of wireless LAN card Bad connection of wireless LAN antenna cable Main Bad environment for wireless LAN communication Interference obstruction Defective wireless LAN card Check the connection and condition and execute the subtest again Subtest05 All the tests of Ca...

Page 170: ...owing menu appears in the display Intel Calexico2 11a g Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of Calexico2 11a g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the subtest input the subtest number and press Enter Subt...

Page 171: ...reless LAN card Using a wrong wireless LAN card Using unspecified card Defective wireless LAN card Checking the connection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the te...

Page 172: ...t The wireless communication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine Connect the responder machine to the access points for 802 11a 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machin...

Page 173: ...Calexico 802 11a mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message will appear in the display Press any key and following message will appear in the display 11a Communication Test NG Press any key and return to the test menu When a defective is detected in the test following typical cau...

Page 174: ...his subtest refer to Subtest04 Communication test of 11a mode Subtest06 All the tests of Calexico 11a b g Card This subtest checks SKU information MAC address of Calexico 802 11a b g card antenna connection and communication test of Calexico 802 11b card and communication test of Calexico 802 11a and Calexico 802 11g The test stops at when a defective is found For more details refer to each subtes...

Page 175: ...rosoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The following message will appear i82562 ICHx Gbe i82540 Diagn...

Page 176: ...ransmit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display 3 78 PORTEGE S100 Maintenanc...

Page 177: ...s Enter The following message will appear Testing adapter hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display PORTEGE S100 Maintenance Manual 960 508 3 79 ...

Page 178: ...age will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be executed and the following message will appear Press Key...

Page 179: ...rt a floppy disk containing the test program into the target machine and turn on the target machine The following Bluetooth test menu will appear Bluetooth sub system test program VX XX 1 BD_ADDR check 3 Communications test DUT mode T communications test TEST mode Press test number 1 3 T Press 1 or 3 key to perform the corresponding subtest To quit the Bluetooth test program eject the floppy disk ...

Page 180: ...oth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co Initializing When the machine has passed the test it displays BD_ADDR If BD_ADDR has no problem the following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S PPPPPP A A SSSSS SSSSS P AAAAAAA S S P A A S S S S...

Page 181: ...Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A I L F A A I L FFFFFF A A I L F AAAAAAA I L F A A I L F A A III LLLLLLL Table 3 5 Error message Message Contents Invalid BD_ADDR all 00 0x000000000000 Invalid BD_ADDR all FF 0xFFFFFFFFFFFF Invalid BD_ADDR bit0 1 bit40 1b Invalid BD_ADDR bit1 1 bit41 1b Invalid BD_ADDR define in the file Defined BD_ADDR PORTEGE S100 Maintenance...

Page 182: ...ed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0x15 Other End Terminated Connection...

Page 183: ... 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail Subtest03 Communication test DUT mode Subtest T Communication test TEST mode This subtest checks the Bluetooth communication functions Set the responder machine to DUT mode and tester machine to TEST mode Insert a floppy disk containing the test program into the responder machine an...

Page 184: ...f the DUT XXXXXXXXXXXXX h Ready Progress Bar ESC Stop Insert a floppy disk containing the test program into the tester machine and turn on the power When the Bluetooth test menu is displayed on the tester machine press T and Enter to select the subtest The following message will appear Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co Tester ESC Finish Tester SPACE Start Is...

Page 185: ... D D C O O M M P L E T E D D C C O O M M P L E T E D D CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE DDDDD Testing is finished A _ If the DUT machine has any problem or S of the DUT machine is pressed before connection to tester machine the following message INCOMPLETE is displayed Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CC...

Page 186: ...IEEE1394 Test Program If any problem is detected during the test the massage FAIL is displayed on the tester machine with the error code as shown below The error code begins with the least significant digit 3 88 PORTEGE S100 Maintenance Manual 960 508 ...

Page 187: ...cted due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0x15 Other End Terminated Connection About to Power Off 0x16 Connection Terminated by Local Host ...

Page 188: ...alue 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail 3 90 PORTEGE S100 Maintenance Manual 960 508 ...

Page 189: ...test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set This pr...

Page 190: ...ll appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 30 1 Sound Standard test To execute the Sound Standard test press 1 and Enter The following menu will appear in the display ICH4 M AD1981A Diagnostics program 1 Microphone record...

Page 191: ...sage will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after the following message STACWAVE Version X XX Build da...

Page 192: ...btest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subtest01 Microphone recording play The display returns ...

Page 193: ...reak test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI status 00 Command XX Block address XXXXXXXX Block length XXXXXXXX Final Block address XXXXXXXXX Subtest01 Japanese Narration Selected this subtest narration ...

Page 194: ...le changing its table from 100Hz to 20Hz The test returns to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker The test returns to the CD Sound Standard menu after the test ends 3 96 PORTEGE S100 Maintenance Manual 960 508 ...

Page 195: ...address XXXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number NOTE When the CD ROM test is executed ALL DEVICE must be selected in the Device Config of the BI...

Page 196: ... b PCI Express Link ASPM 4 Password 5 HDD Password a HDD b HDD Password Mode c User Password d Master Password 6 Boot Priority a Boot Priority b HDD Priority c Network Boot Protocol 7 Display a Power On Display b LCD Display Stretch 8 Others a CPU Cache b Level 2 Cache c Dynamic CPU Frequency Mode d Execute Disable Bit Capability e Auto Power On f Language During Bootup 9 Configuration a Device Co...

Page 197: ...ecurity Controller a TPM b Clear TPM Owner 14 Peripheral a Internal Pointing Device b Ext keyboard Fn c Parallel Port Mode 15 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation 16 PCI LAN a Built in LAN 17 RAID ARRAY a Current State b Create State c Execute Creation PORTEGE S100 Maintenance Manual 960 508 3 99 ...

Page 198: ...3 Tests and Diagnostics 3 31 SETUP 3 31 2 Accessing the SETUP Program Select 0 SETUP in the Main Menu and press Enter key The following display appears 3 100 PORTEGE S100 Maintenance Manual 960 508 ...

Page 199: ...3 31 SETUP 3 Tests and Diagnostics PORTEGE S100 Maintenance Manual 960 508 3 101 ...

Page 200: ...is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current configuration appears The Factory Preset Co...

Page 201: ...utomatically calculated by the computer You cannot change this value 2 System Date Time Sets the date and time System Date Sets date System Time Sets time 3 Battery a Battery Save Mode This option is used to select Full Power Low Power or User Setting of the battery save mode When you select the battery save mode the following sub window will appear Full Power The following shows full power settin...

Page 202: ... brightness Super Bright Full brightness for maximum visibility Bright Full brightness for high visibility Semi Bright Less than full brightness for saving power Cooling Method If the CPU becomes too hot the fan turns on or the processing speed is lowered automatically When the CPU temperature falls to a normal range the fan turns off Maximum performance Turns on fan first then if necessary lowers...

Page 203: ... been registered For details on setting the user password refer to the User s Manual 5 HDD Password This option registers resets or changes the HDD password a HDD Hard disk for setting the password Built in HDD The password is set to Built in HDD This cannot be changed b HDD Password Mode This item registers HDD password and can be selected only for registering HDD password To change HDD Password ...

Page 204: ...bootable files in the following order HDD CD ROM LAN and FDD FDD CD ROM LAN HDD The computer looks for bootable files in the following order FDD CD ROM LAN and HDD CD ROM LAN HDD FDD The computer looks for bootable files in the following order CD ROM LAN HDD and FDD CD ROM LAN FDD HDD The computer looks for bootable files in the following order CD ROM LAN FDD and HDD NOTE CD ROM refers to an Optic...

Page 205: ...d LCD AnalogRGB is selected the external display is not displayed b LCD Display Stretch LCD Display Stretch enables or disables a larger display area of the screen Enabled Enables the LCD display stretch feature Default Disabled Disables the LCD display stretch feature 8 Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or periphe...

Page 206: ...ute Disable Bit Capability Default Not Available Disables the Execute Disable Bit Capability e Auto Power On This option displays setting for Wake up on LAN Disabled Indicates auto power on and Wake up on LAN is not set Default Enabled Indicates auto power on and Wake up on LAN is set When Enabled is selected the following sub window appears Alarm Time 00 00 00 Alarm Date Option Disabled Wake up o...

Page 207: ...d The password message is not displayed however you must enter the password to use the computer 3 This option is enabled only once the setting is reset after booting up f Language During Bootup This option selects the language during bootup This message appears only on the model for TCL Canada English The message is displayed in English Default French The message is displayed in French 9 Configura...

Page 208: ...arallel port When ECP is selected in Parallel Port Mode and an option except for Not Used is selected in Parallel an option window to set DMA appears 11 Drives I O This option displays the address and interrupt level for hard disk drive and select bay It is for information only and cannot be changed a Built in HDD This option displays the address and interrupt level for hard disk drive This cannot...

Page 209: ...cursor is on this item and the Space is pressed message is displayed and the PC waits Y E S and Enter key inputs by the user When Y E S and Enter keys are pressed the data is disposed After changing the display of TPM item is changed to Disabled and this item becomes not displayed and the cursor could not be moved on the TPM item 14 Peripheral Use this option to select the parallel port mode and h...

Page 210: ...lel Port Mode The option selects Parallel Port Mode ECP Sets the port mode to ECP Extended Capabilities Port For most printers the port should be set to ECP Default Std Bi Direct Sets the bi directional setting This setting should be used with some other parallel devices 15 Legacy Emulation a USB KB Mouse Legacy Emulation This option sets the Legacy support condition of the USB keyboard and the US...

Page 211: ...d or the supervisor password is registered to prevent changing of setting the RAID configuration by the third party Moreover registering the supervisor password can make add the restriction so that a user without the management authority can not change the setting of the BIOS setup Built in HDD Sets RAID configuration level of the built in HDD Second HDD Sets RAID configuration level of the second...

Page 212: ...3 Tests and Diagnostics 3 31 SETUP 3 114 PORTEGE S100 Maintenance Manual 960 508 ...

Page 213: ...Chapter 4 Replacement Procedures ...

Page 214: ...4 Replacement Procedures 4 ii PORTEGE S100 Maintenance Manual 960 508 ...

Page 215: ...holder 4 23 4 10 2 Keyboard 4 24 4 11 Memory module 4 28 4 12 Touch pad 4 30 4 13 LCD assembly 4 33 4 14 SW board 4 35 4 15 Speaker 4 37 4 16 Cover HDD holder 4 39 4 16 1 Cover 4 39 4 16 2 HDD holder 4 42 4 17 RG board 4 43 4 18 Fan 4 45 4 19 Internal microphone 4 47 4 20 Front panel 4 48 4 21 System board DC IN jack 4 49 4 22 PC card case 4 52 4 23 Heat sink 4 53 4 24 RTC battery LAN jack 4 56 4 ...

Page 216: ...e HDD cover 4 20 Figure 4 9 Separating the HDD 4 21 Figure 4 10 Removing the keyboard holder 4 23 Figure 4 11 Removing the speaker cover 4 24 Figure 4 12 Removing the screw 4 25 Figure 4 13 Removing the keyboard 4 26 Figure 4 14 Removing the keyboard support plate 4 28 Figure 4 15 Removing the memory module 4 29 Figure 4 16 Removing the touch pad 4 30 Figure 4 17 Removing the touch pad cable and t...

Page 217: ...ing the heat sink 2 4 54 Figure 4 34 Applying new grease 4 55 Figure 4 35 Removing the RTC battery LAN jack 4 57 Figure 4 36 Removing the battery slider 4 58 Figure 4 37 Removing the display mask 4 59 Figure 4 38 Removing the FL inverter LCD cable LCD cable holder 4 60 Figure 4 39 Removing the latch 4 62 Figure 4 40 Removing the hinge 4 63 Figure 4 41 Removing the wireless LAN antenna 4 65 Figure ...

Page 218: ...4 Replacement Procedures 4 vi PORTEGE S100 Maintenance Manual 960 508 ...

Page 219: ... Always start by removing the battery pack next optional items such as the optional PC card and optional SD card then follow the line on the chart to determine which FRU you must remove next in order to repair the one you think is causing the computer to operate improperly Refer to the example at the bottom of the page How to See the Chart Example of referring to the chart is shown below Removing ...

Page 220: ...ewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid any risk of damage to the computer 2 To avoid any risk of short circuit...

Page 221: ... manual 5 Do not perform any operations that are not necessary and use only the described procedures for disassembling and installing FRUs in the computer 6 After removing parts from the computer place them in a safe place away from the computer so they will not be damaged and will not interfere with your work 7 You will remove and replace many screws when you disassemble the computer When you rem...

Page 222: ...connectors can be connected and disconnected by simply pulling them apart or pushing them together Assembly Procedures After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally you will need to reassemble the computer Install all the removed FRUs following the steps described in the corresponding sections in this chapter While as...

Page 223: ...owing equipment is necessary to disassemble and reassemble the computer One M2 point size 0 Phillips screwdriver One M2 5 M3 point size 1 Phillips screwdriver One screw driver for stick screw Tweezers to lift out screws that you cannot grasp with your fingers ESD mats for the floor and the table you are working on An ESD wrist strap or heel grounder Anti static carpeting or flooring Air ionizers i...

Page 224: ...gf cm M2 5 0 294 N m 3 0 kgf cm M3 0 549 N m 5 6 kgf cm NOTE The computer contains several flat head screws These screws have less contact area with the screwdriver so be careful to press firmly enough to prevent the screwdriver from slipping out and damaging the screw head Color of Screw Shaft To avoid mistakes on the screw length screw shafts are colored as follows Even number length screw brown...

Page 225: ...cluding the types and lengths of the screws are indicated on the computer body Color Material of screws Symbol Black B Silver S Zinc Z Other screws U Unique screws STUD etc Examples 6 mm Black screw 6B Kind of screws BIND screw FLAT HEAD screw SUPER FLAT HEAD screw TAPPING screw Other screws Unique screws STUD etc PORTEGE S100 Maintenance Manual 960 508 4 7 ...

Page 226: ...cratch break twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC cable and other external devices from the computer 3 Turn the computer face down 4 Release the battery lock Lift up the battery pack while sliding the battery latch NOTE For environmental reasons do not throw away a spent battery pack Collect the spent battery packs Battery lock Battery latch Batte...

Page 227: ...sons collect the spent battery packs Use only batteries recommended by Toshiba as replacements NOTE Check the battery s terminals visually If they are dirty wipe them clean with a dry cloth 1 Turn off the power of the computer 2 Connect the AC adapter and all other external devices to the computer 3 Install the battery pack into the battery slot Make sure the battery pack is installed securely 4 S...

Page 228: ...recautions 1 Turn the computer face up 2 Press the eject button for the PC card you want to remove to extend the button 3 Press the extended eject button to pop the PC card out slightly 4 Grasp the PC card and pull it out Eject button PC card Figure 4 2 Removing the PC card Installing the PC card To install the PC card follow the steps below and refer to Figure 4 2 1 Insert the PC card 2 Push it c...

Page 229: ...r proper procedures and precautions 1 Push the SD card in indicated as 1 in the figure below and release it to pop the card out slightly 2 Grasp the SD card and pull it out indicated as 2 in the figure below SD card 1 2 Figure 4 3 Removing the SD card Installing the SD card To install the SD card follow the steps below and refer to Figure 4 3 1 Insert the SD card 2 Push it carefully to ensure a fi...

Page 230: ...nsert the memory module Removing inserting a memory module with the power on might damage the module or the computer itself Never press hard or bend the memory module 1 Turn over the computer 2 Loosen the screw with e ring fixing the memory slot cover and remove the memory slot cover 3 Press the two latches outward and remove the memory module Memory slot cover Screw with e ring Latch Latch Memory...

Page 231: ...ss problems 1 Insert the memory module into the connector slantwise terminal side first and press it to connect firmly CAUTION After installing the memory module confirm that the memory module is fixed with the left and right latches 2 Seat the memory slot cover and secure it with the screw with e ring 3 When the power of the computer is turned on the computer checks automatically the memory size ...

Page 232: ...1 Remove the following screws securing the modem daughter card M2 4B BIND screw 2 2 Lift up the modem daughter card to disconnect it from the connector CN3000 on the system board 3 Disconnect the modem cable from the connector on the modem daughter card M2 4B BIND Modem daughter card Modem cable CN3000 Figure 4 5 Removing the Modem Daughter Card MDC 4 14 PORTEGE S100 Maintenance Manual 960 508 ...

Page 233: ...e 4 5 1 Connect the modem cable to the connector on the modem daughter card 2 Seat the modem daughter card and press carefully on the card to connect it to the connector CN3000 on the system board Be careful not to damage the card or connector 3 Secure the modem daughter card with the following screws M2 4B BIND screw 2 PORTEGE S100 Maintenance Manual 960 508 4 15 ...

Page 234: ...the connectors on the wireless LAN board module on the computer Debris on the connectors may cause wireless LAN board access problems 1 Remove the Stud screw securing the wireless LAN board cover 2 Remove the wireless LAN board cover 3 Disconnect the wireless LAN antenna cables black and white from the wireless LAN board using an antenna coaxial cable disconnector Stud screw Wireless LAN antenna c...

Page 235: ...teps below and refer to Figure 4 6 CAUTION Be sure to switch the computer off before installing the wireless LAN board Otherwise the computer or the wireless LAN board may be damaged 1 Insert the wireless LAN board into the connector on the system board 2 Gently push the wireless LAN board down until the latches on both sides are engaged 3 Connect the wireless LAN antenna cables black AUX and whit...

Page 236: ...UTION Do not put fingers in the slim select bay module It may cause injury 1 Remove the following screw securing the latch and drive the removed screw into the screw hole The slim select bay is unlocked M2 5 4B FLAT HEAD screw 1 2 While sliding the latch toward the arrow direction in the figure slide the slim select bay module outward to disconnect it from the system board Latch M2 5 4B FLAT HEAD ...

Page 237: ...m select bay module To install the slim select bay module follow the steps below and refer to Figure 4 7 1 Insert the slim select bay module into the computer to connect it to the connector on the system board 2 Remove the following screw from the screw hole Then secure the latch with the removed screw The slim select bay is locked M2 5 4B FLAT HEAD screw 1 PORTEGE S100 Maintenance Manual 960 508 ...

Page 238: ...D follow the steps below and refer to Figure 4 8 and 4 9 1 Loosen the screw with e ring fixing the HDD cover and remove the HDD cover 2 Hold the tub to raise the HDD assembly straight and remove the HDD assembly from the connector of the HDD cable HDD cover HDD assembly HDD cable Screw with e ring Figure 4 8 Removing the HDD cover 4 20 PORTEGE S100 Maintenance Manual 960 508 ...

Page 239: ...is working properly 3 Place the HDD pack on a flat surface and remove the following screws M3 4S FLAT HEAD screw 4 4 Separate the HDD from the HDD bracket CAUTION Do not apply pressure to the top or bottom of the HDD M3 4S FLAT HEAD HDD bracket M3 4S FLAT HEAD HDD Figure 4 9 Separating the HDD PORTEGE S100 Maintenance Manual 960 508 4 21 ...

Page 240: ...secure them with the following screws M3 4S FLAT HEAD screw 4 CAUTION Do not apply pressure to the middle of the HDD pack It may damage the HDD pack Hold the HDD pack by its corners 2 Set the connector of the HDD cable upward and connect the HDD assembly to the connector 3 Insert the HDD assembly into the slot Press to ensure a firm connection 4 Seat the HDD cover and secure it with the screw with...

Page 241: ...ay and make it flat 3 Insert your finger into the latches between the keyboard holder and the computer and lift up the keyboard holder to remove Keyboard holder Figure 4 10 Removing the keyboard holder Installing the Keyboard holder To install the keyboard holder follow the steps below and refer to Figure 4 10 1 Engage the latches of the keyboard holder with the computer then press it from the top...

Page 242: ... 10 2 Keyboard Removing the Keyboard To remove the keyboard follow the steps below and refer to Figure 4 11 to 4 13 1 Remove the speaker cover of the both sides Speaker cover Figure 4 11 Removing the speaker cover 4 24 PORTEGE S100 Maintenance Manual 960 508 ...

Page 243: ...yboard 4 Replacement Procedures 2 Remove the following screws and keyboard hold plate M2 3Z S FLAT HEAD screw 3 M2 3Z S FLAT HEAD Keyboard hold plate Figure 4 12 Removing the screw PORTEGE S100 Maintenance Manual 960 508 4 25 ...

Page 244: ...turn it face down on the cover 4 Peel off the water drop insulator 5 Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard Water drop insulator CN3230 Keyboard Keyboard cable Figure 4 13 Removing the keyboard 4 26 PORTEGE S100 Maintenance Manual 960 508 ...

Page 245: ...4 13 1 Place the keyboard face down on the palm rest 2 Connect the keyboard cable to the connector CN3230 on the system board 3 Stick the water drop insulator 4 Turn the keyboard face up and set it Make sure that there is no gap between the keyboard and the edge of the cover 5 Secure the keyboard and keyboard hold plate with the following screws M2 3Z S FLAT HEAD screw 3 6 Install the speaker cove...

Page 246: ...4 14 and 4 15 CAUTION The power must be turned off when you remove insert the memory module Inserting a memory module with the power on might damage the module or the computer itself Never press hard or bend the memory module 1 Remove the following screws and the keyboard support plate M2 8B BIND screw 3 M2 8B BIND M2 8B BIND Keyboard support plate Figure 4 14 Removing the keyboard support plate 4...

Page 247: ...ains on the connectors may cause memory access problems 1 Insert the memory module into the connector slantwise terminal side first and press it to connect firmly CAUTION After installing the memory module confirm that the memory module is fixed with the left and right latches 2 Install the keyboard support plate and secure it with the following screws M2 8B BIND screw 3 3 When the power of the co...

Page 248: ... below and refer to Figure 4 16 and 4 17 1 Disconnect the touch pad cable from the connector CN3201 on the system board 2 Remove the following screw and the touch pad M2 3B FLAT HEAD screw 1 M2 3B FLAT HEAD Touch pad cable Touch pad CN3201 Figure 4 16 Removing the touch pad 4 30 PORTEGE S100 Maintenance Manual 960 508 ...

Page 249: ... touch pad 4 Remove the following screws and touch pad switch from the frame while peeling the adhesion M2 3S FLAT HEAD screw 2 M2 3S FLAT HEAD Touch pad cable Touch pad switch M2 3S FLAT HEAD Figure 4 17 Removing the touch pad cable and touch pad switch PORTEGE S100 Maintenance Manual 960 508 4 31 ...

Page 250: ...me while gluing 2 Secure the touch pad and touch pad switch with the following screws M2 3S FLAT HEAD screw 2 3 Connect the touch pad cable to the connector on the touch pad 4 Set the touch pad into the slot and secure it with the following screw M2 3B FLAT HEAD screw 1 5 Connect the touch pad cable to the connector CN3201 on the system board 4 32 PORTEGE S100 Maintenance Manual 960 508 ...

Page 251: ...e from the three wireless LAN cable holders 3 Peel off the two insulators from the LCD cable and disconnect the LCD cable from the connector CN5500 on the system board 4 Remove the following screws LCD cable holder and LCD assembly M2 5 6B FLAT HEAD screw 2 LCD assembly M2 5 6B FLAT HEAD LCD cable holder Wireless LAN cable holder LCD cable Wireless LAN cable Insulator CN5500 Insulator Figure 4 18 ...

Page 252: ...following screws M2 5 6B FLAT HEAD screw 2 CAUTION Apply a little LOCTITE to new screw and use it 2 Connect the LCD cable to the connector CN5500 on the system board and secure it with the two insulators 3 Set the wireless LAN cable in place and secure it with the three wireless LAN cable holders 4 Pass the wireless LAN cable through the hole and secure it with the insulator 4 34 PORTEGE S100 Main...

Page 253: ...h cover M2 3S S FLAT HEAD screw 1 2 Turn up the insulator and disconnect the SW cable from the connector CN3260 on the system board 3 Remove the following screws and SW board M2 3S S FLAT HEAD screw 2 M2 3S S FLAT HEAD Switch cover M2 3S S FLAT HEAD SW cable M2 3S S FLAT HEAD CN3260 SW board Insulator Figure 4 19 Removing the switch board PORTEGE S100 Maintenance Manual 960 508 4 35 ...

Page 254: ...ure 4 19 1 Turn up the insulator and connect the SW cable to the connector CN3260 on the system board 2 Install the SW board and secure it with the following screws M2 3S S FLAT HEAD screw 2 3 Install the switch cover and secure it with the following screw M2 3S S FLAT HEAD screw 1 4 36 PORTEGE S100 Maintenance Manual 960 508 ...

Page 255: ...side speaker holders M2 4B FLAT HEAD screw 2 2 Remove the speakers left and right from the slots 3 Turn up the insulator and disconnect the speaker cable from the connector PJ6170 on the system board M2 4B FLAT HEAD M2 4B FLAT HEAD Speaker holder Speaker holder Speaker Speaker Speaker cable PJ6170 Insulator Figure 4 20 Removing the speaker PORTEGE S100 Maintenance Manual 960 508 4 37 ...

Page 256: ...r to Figure 4 20 1 Install the speakers left and right to the slots 2 Turn up the insulator and connect the speaker cable to the connector PJ6170 on the system board 3 Install the both side speaker holders and secure them with the following screws M2 4B FLAT HEAD screw 2 4 38 PORTEGE S100 Maintenance Manual 960 508 ...

Page 257: ... follow the steps below and refer to Figure 4 21 and 4 22 1 Turn the computer face down and remove the following screws M2 5 6B FLAT HEAD screw 13 6 in the figure below M2 5 20B BIND screw 2 20 in the figure below 20 6 6 6 6 6 20 6 6 6 6 6 6 6 6 Figure 4 21 Removing the cover PORTEGE S100 Maintenance Manual 960 508 4 39 ...

Page 258: ...n the computer face up and remove the following screws and cover assembly M2 4B FLAT HEAD screw 1 M2 8B FLAT HEAD screw 2 M2 8B FLAT HEAD M2 4B FLAT HEAD Cover assembly Figure 4 22 Removing the cover assembly 4 40 PORTEGE S100 Maintenance Manual 960 508 ...

Page 259: ... and refer to Figure 4 21 and 4 22 1 Place the cover assembly and secure it with the following screws M2 4B FLAT HEAD screw 1 M2 8B FLAT HEAD screw 2 2 Secure the cover to the display assembly with the following screws M2 5 6B FLAT HEAD screw 13 M2 5 20B BIND screw 2 PORTEGE S100 Maintenance Manual 960 508 4 41 ...

Page 260: ...p M2 4B FLAT HEAD screw 2 M2 4B FLAT HEAD HDD SATA con holder HDD SATA con cap Figure 4 23 Removing the HDD SATA con holder and HDD SATA con cap Installing the HDD holder To install the HDD holder follow the steps below and refer to Figure 4 23 1 Install the HDD SATA con holder and HDD SATA con cap according to the guide and secure them with the following screws M2 4B FLAT HEAD screw 2 4 42 PORTEG...

Page 261: ...e USB cable and RGB cable from the connector CN4610 and CN9500 on the system board 3 Remove the following screw M2 3S S FLAT HEAD screw 1 4 Remove the RG board and disconnect the USB cable and RGB cable from the connector CN4632 and CN9510 on the RG board RG board CN4632 CN9510 RGB harness holder M2 4B FLAT USB cable CN9500 M2 3S S FLAT HEAD CN4610 RGB cable Figure 4 24 Removing the RG board PORTE...

Page 262: ...e connector CN4632 and CN9510 on the RG board 2 Install the RG board to the slot and secure it with the following screw M2 3S S FLAT HEAD screw 1 3 Connect the USB cable and RGB cable to the connector CN4610 and CN9500 on the system board 4 Install the RGB harness holder and secure it with the following screws M2 4B FLAT HEAD screw 2 4 44 PORTEGE S100 Maintenance Manual 960 508 ...

Page 263: ...w and refer to Figure 4 25 1 Remove the following screws securing the fan M2 5 4B FLAT HEAD screw 2 2 Disconnect the fan cable from the connector CN8770 on the system board 3 Remove the fan M2 5 4B FLAT HEAD CN8770 Fan cable Fan Figure4 25 Removing the fan PORTEGE S100 Maintenance Manual 960 508 4 45 ...

Page 264: ...stall the fan follow the steps below and refer to Figure 4 25 1 Place the fan 2 Connect the fan cable to the connector CN8770 on the system board 3 Secure the fan with the following screws M2 5 4B FLAT HEAD screw 2 4 46 PORTEGE S100 Maintenance Manual 960 508 ...

Page 265: ... internal microphone from the slot Internal microphone Internal microphone cable CN6050 Glass tape Figure4 26 Removing the internal microphone Installing the Internal microphone To install the internal microphone follow the steps below and refer to Figure 4 26 1 Install the internal microphone to the slot according to the guide 2 Connect the internal microphone cable to the connector CN6050 on the...

Page 266: ...emove the following screws and front panel M2 4B FLAT HEAD screw 2 M2 4B FLAT HEAD Front panel Figure4 27 Removing the front panel Installing the Front panel To install the front panel follow the steps below and refer to Figure 4 27 1 Install the front panel and secure it with following screws M2 4B FLAT HEAD screw 2 4 48 PORTEGE S100 Maintenance Manual 960 508 ...

Page 267: ...system board DC IN jack follow the steps below and refer to Figure 4 28 to 4 30 1 Turn over the computer and disconnect the RTC battery cable and MDC cable from the connector CN9990 and CN3001 on the system board MDC cable CN3001 RTC battery cable CN9990 Figure 4 28 Removing the connectors PORTEGE S100 Maintenance Manual 960 508 4 49 ...

Page 268: ... securing the system board M2 4B FLAT HEAD screw 1 3 Lift up the system board and DC IN jack 4 Disconnect the DC IN jack cable from the connector CN8800 on the system board DC IN jack M2 4B FLAT HEAD System board CN8800 Figure 4 29 Removing the system board DC IN jack 4 50 PORTEGE S100 Maintenance Manual 960 508 ...

Page 269: ...er to Figure 4 28 to 4 30 1 Connect the HDD cable to the connector CN1850 on the system board 2 Connect the DC IN jack cable to the connector CN8800 on the system board 3 Install the DC IN jack into the slot 4 Install the system board from the left side and secure it with the following screw M2 4B FLAT HEAD screw 1 5 Turn over the computer and connect the RTC battery cable and MDC cable to the con...

Page 270: ... BIND screw 2 2 Press the two latches outward and remove the PC card case PC card case Latch M2 4Z BIND Latch Figure4 31 Removing the PC card case Installing the PC card case To install the PC card case follow the steps below and refer to Figure 4 31 1 Install the PC card case while engaging the two latches 2 Secure the PC card case with the following screws M2 4Z BIND screw 2 4 52 PORTEGE S100 Ma...

Page 271: ...ink follow the steps below and refer to Figure 4 32 and 4 33 1 Remove the following screws and CPU heat sink holder M2 4B BIND screw 3 2 Remove the CPU heat sink M2 4B BIND M2 4B BIND CPU Heat sink CPU Heat sink holder Figure 4 32 Removing the heat sink 1 PORTEGE S100 Maintenance Manual 960 508 4 53 ...

Page 272: ...ND screw 1 4 Remove the GMCH heat sink 5 Remove the following screw securing the GPU heat sink holder M2 3S BIND screw 1 6 Remove the GPU heat sink M2 3B BIND GMCH Heat sink holder M2 4B BIND GPU Heat sink GMCH Heat sink M2 3S BIND GPU Heat sink holder Figure 4 33 Removing the heat sink 2 4 54 PORTEGE S100 Maintenance Manual 960 508 ...

Page 273: ...ing new grease by using a special syringe make sure the grease covers the surface of the IC chip Figure 4 34 Applying new grease 2 Place the GPU heat sink on the GPU and secure them with the GPU heat sink holder and following screw M2 3S BIND screw 1 3 Place the GMCH heat sink on the GMCH and secure them with the GMCH heat sink holder and following screws M2 4B BIND screw 1 M2 3B BIND screw 1 4 Pl...

Page 274: ...1 Electrolyte leakage Corrosion greenish color on the battery connector or cable Corrosion on the computer s battery connector White powder on any part of the battery White powder in the battery tray Clear liquid on the battery Clear liquid in the battery tray Clear liquid on any board near the battery 2 Damage to the connection cable 3 Damage to the connector housing If any powder or liquid is fo...

Page 275: ...k RTC battery Cable guide Plastic holder Figure 4 35 Removing the RTC battery LAN jack Installing the RTC battery LAN jack To install the RTC battery LAN jack follow the steps below and refer to Figure 4 35 1 Install the LAN jack to the slot and pass the LAN jack cable through the cable guide 2 Pass the RTC battery cable through the hole of the plastic holder and place the RTC battery on the holde...

Page 276: ...e the battery sliders 3 Remove the springs from the battery sliders Spring Battery slider Spring Battery slider Slider cap Slider cap Figure 4 36 Removing the battery slider Installing the Battery slider To install the battery slider follow the steps below and refer to Figure 4 36 Procedures to install the battery slider of the both sides are same 1 Install the slider caps from the bottom of the c...

Page 277: ...play mask M2 5 6B FLAT HEAD screw 2 M2 4C S FLAT HEAD screw 8 2 Remove the display mask while releasing the latches Start removing from the top of the LCD of the figure below CAUTION Double sided tape is stuck to the display mask Be careful not to touch the double sided portion of the removed display mask M2 4C S FLAT HEAD M2 4C S FLAT HEAD Display mask M2 5 6B FLAT HEAD M2 4C S FLAT HEAD Figure 4...

Page 278: ...nd disconnect the LCD cable from the LCD unit 6 Remove the LCD unit from the display cover 7 Remove the FL inverter four points are adhered by the double sided tapes 8 Remove the following screw and the LCD ground plate from the LCD unit M2 3S S FLAT HEAD screw 1 M2 3S S FLAT HEAD LCD ground plate LCD unit M2 3S S FLAT HEAD Insulator Insulator LCD cable FL inverter LCD cable Ground wire LCD cable ...

Page 279: ...and LCD cable holder and secure them with the following screw M2 3S S FLAT HEAD screw 1 5 Connect the two cables to the FL inverter and install the FL inverter to the display cover 6 Stick the insulator on the FL inverter and put the other insulator under the LCD unit 7 Install the display mask while hooking the latches CAUTION Double sided tape is stuck to the display mask Be careful not to touch...

Page 280: ... the Hinge Latch To remove the hinge latch follow the steps below and refer to Figure 4 39 and 4 40 1 Remove the following screw and the Latch M2 4C S FLAT HEAD screw 1 M2 4C S FLAT HEAD Latch Figure 4 39 Removing the latch 4 62 PORTEGE S100 Maintenance Manual 960 508 ...

Page 281: ...owing screws and left hinge M2 5 4B FLAT HEAD screw 2 3 Remove the following screws and right hinge M2 5 4B FLAT HEAD screw 2 M2 5 4B FLAT HEAD M2 5 4B FLAT HEAD Hinge right Hinge left Figure 4 40 Removing the hinge PORTEGE S100 Maintenance Manual 960 508 4 63 ...

Page 282: ...gure 4 39 to 4 40 1 Install the right hinge and secure it with the following screws M2 5 4B FLAT HEAD screw 2 2 Install the left hinge and secure it with the following screws M2 5 4B FLAT HEAD screw 2 3 Install the latch and secure it with the following screw M2 4C S FLAT HEAD screw 1 4 64 PORTEGE S100 Maintenance Manual 960 508 ...

Page 283: ...elow and refer to Figure 4 41 1 Peel off the seven acetate tapes on the display cover 2 Peel off the wireless LAN antennas from the display cover and remove the wireless LAN antenna cables Acetate tape Wireless LAN antenna Wireless LAN antenna cable Acetate tape Acetate tape Figure 4 41 Removing the wireless LAN antenna PORTEGE S100 Maintenance Manual 960 508 4 65 ...

Page 284: ...he Wireless LAN antenna To install the wireless LAN antenna follow the steps below and refer to Figure 4 41 1 Stick the wireless LAN antennas on the display cover in place 2 Set the wireless LAN antenna cables on the display cover in place 3 Secure the wireless LAN antenna cables with the seven acetate tapes ...

Page 285: ... table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent soiling or scratching the LCD panel Be careful when handling the lamp Excessive force may break the...

Page 286: ...escent Lamp To disassemble the 14 1 inch XGA TMD fluorescent lamp follow the steps below and refer to Figure 4 42 to 4 52 Peeling off the tapes and insulation sheets 1 Place the LCD module face down on a flat table that has no alien substance on it Make sure there is no dust on the desk to avoid scratching the surface of the LCD module Place a protection sheet such as soft cloth on the surface 2 I...

Page 287: ...eave the insulation sheet on the bezel to allow the reuse of the sheet Product Label Insulation sheet Fixing tape for Insulation sheet 1 Fixing tape for FL cable 2 Fixing tape for lamp clip Figure 4 42 Replacing 14 1 Inch TMD fluorescent lamp XGA 1 PORTEGE S100 Maintenance Manual 960 508 4 69 ...

Page 288: ... order 1 and 2 shown in Figure 4 43 remove the screws from the left and right hand sides of the module CAUTION 1 To unfasten the screws use an insert bit of point size 0 for Philips screwdrivers 2 Leave the insulation sheet on the bezel to allow the reuse of the sheet Insulation sheet Product Label Lamp clip Figure 4 43 Replacing 14 1 Inch TMD fluorescent lamp XGA 2 4 70 PORTEGE S100 Maintenance M...

Page 289: ...th the insulation sheets on it 2 Release the latches of the bezel and frame three points on upper side CAUTION Do not damage the TAB when releasing the latches on the upper area Latch Latch Latch Figure 4 44 Replacing 14 1 Inch TMD fluorescent lamp XGA 3 PORTEGE S100 Maintenance Manual 960 508 4 71 ...

Page 290: ...uorescent Lamp Opening the PCB 1 Spread out the PCB horizontally as shown in Figure 4 45 CAUTION Be careful not to damage the TAB Figure 4 45 Replacing 14 1 Inch TMD fluorescent lamp XGA 4 4 72 PORTEGE S100 Maintenance Manual 960 508 ...

Page 291: ...emaining on the reverse side of the cell CAUTION 1 Remove the tape slowly not to break the cell The cell and frame are glued by double sided adhesive tape as shown in Figure 4 46 2 Be careful not to remove the light shielding tapes from the upper left and right sides of the cell Double sided tape Figure 4 46 Replacing 14 1 Inch TMD fluorescent lamp XGA 5 PORTEGE S100 Maintenance Manual 960 508 4 7...

Page 292: ...ith the prism sheet etc The frame must not be overlaid with the prism sheet etc The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame The frame must not be overlaid with the prism sheet etc Figure 4 47 Replacing 14 1 Inch TMD fluorescent lamp XGA 6 4 74 PORTEGE S100 Maintenance Manual 960 508 ...

Page 293: ...cts or damage Perform this check also for the reverse side of the cell Then install the PCB assembly cell in the backlight unit CAUTION 1 Align the top left corner of the cell with the corresponding corner of the backlight unit as indicated 2 in Figure 4 48 2 Be careful not to damage the TAB Cell with PCB 2 Align the top left corner 1 Double sided tape Backlight unit Figure 4 48 Replacing 14 1 Inc...

Page 294: ...porary fixing of the TAB PCB 1 Fold down the TAB PCB toward the reverse side of the backlight unit as shown in Figure 4 49 CAUTION Be careful not to damage the TAB Figure 4 49 Replacing 14 1 Inch TMD fluorescent lamp XGA 8 4 76 PORTEGE S100 Maintenance Manual 960 508 ...

Page 295: ...eful not to damage the cables and TAB 3 The bezel latches must be engaged there are three latches The fold of lamp reflector must not go beyond the bezel s edge First fit the bezel s edge close to the lamp Use care not to damage the FL cable The fold of GND CU must not go beyond the bezel s edge Next fit the bezel s edge close to the TAB Engage the three latches Figure 4 50 Replacing 14 1 Inch TMD...

Page 296: ...Figure 4 51 CAUTION 1 Fasten the screws in the orders shown in Figure 4 51 No loose fastening is allowed 2 The tightening torque must not exceed 0 147Ｎ m 1 5kgf cm for all the eight screws 3 For the Philips screwdrivers use an insert bit of point size 0 Insulation sheet Product Label Figure 4 51 Replacing 14 1 Inch TMD fluorescent lamp XGA 10 4 78 PORTEGE S100 Maintenance Manual 960 508 ...

Page 297: ...hing tape and insulation sheet be careful not to damage the TAB and lamp cable connections Fixing tape for lamp clip Stick the tape making the dent of the frame as a guide Fixing tape for FL cable The tape must not be overlaid with the bezel Fixing tape for FL cable Lamp clip Install the clip into the level difference of the bezel Stick the tape making the line as a guide Figure 4 52 Replacing 14 ...

Page 298: ...MD fluorescent lamp follow the steps below and refer to Figure 4 53 to 4 63 Peeling off the tapes and insulation sheets 1 Place the LCD module face down on a flat table that has no alien substance on it Make sure there is no dust on the desk to avoid scratching the surface of the LCD module Place a protection sheet such as soft cloth on the surface 2 In the order 1 2 3 4 shown in Figure 4 53 remov...

Page 299: ...low the reuse of the sheet 3 When removing the double sided tape of the insulation sheet be careful not to damage the TAB PCB Insulation sheet side tape Insulation sheet 4 Fixing tape for insulation sheet 3 Bezel tape 2 1 Fixing tape for FL cable 2 Bezel tape 1 Figure 4 53 Replacing 14 1 Inch TMD fluorescent lamp SXGA 1 PORTEGE S100 Maintenance Manual 960 508 4 81 ...

Page 300: ...el as shown in Figure 4 54 2 Remove the four screws CAUTION 1 To unfasten the screws use an insert bit of point size 0 for Philips screwdrivers 2 Leave the insulation sheet on the bezel to reuse Insulation sheet Screw Screw Screw Screw Figure 4 54 Replacing 14 1 Inch TMD fluorescent lamp SXGA 2 4 82 PORTEGE S100 Maintenance Manual 960 508 ...

Page 301: ...amp side 2 in figure 4 55 Remove the bezel while releasing the three latches 3 in figure 4 55 Bezel will be reused CAUTION 1 Do not damage the Latch and TAB 2 When removing the bezel do not change its shape 3 Remove the bezel while releasing the latches Bezel 1 Remove the side Latch 1 Remove the side Latch 2 Lift up the bottom bezel Figure 4 55 Replacing 14 1 Inch TMD fluorescent lamp SXGA 3 PORTE...

Page 302: ...orescent Lamp Opening the PCB 1 Spread out the PCB horizontally as shown in Figure 4 56 CAUTION Be careful not to damage the TAB Figure 4 56 Replacing 14 1 Inch TMD fluorescent lamp SXGA 4 4 84 PORTEGE S100 Maintenance Manual 960 508 ...

Page 303: ...l The cell and frame are glued by double sided tape 2 Be careful not to remove the light shielding tapes from the cell 3 Do not damage the TAB Light shielding tape on double side of the cell Remove the cell while peeling off the double sided tape Light shielding tape on double side of the cell Light shielding tape on double side of the cell Light shielding tape on double side of the cell Figure 4 ...

Page 304: ...verlaid with the sheet etc The frame must not be overlaid with the sheet etc The frame must not be overlaid with the sheet etc The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame Figure 4 58 Replacing 14 1 Inch TMD fluorescent lamp SXGA 6 4 86 PORTEGE S100 Maintenance Manual 960 508 ...

Page 305: ...ge Perform this check also for the reverse side of the cell Then install the PCB assembly cell in the backlight unit CAUTION 1 Align the top left corner of the cell with the corresponding corner of the backlight unit as indicated in Figure 4 59 2 Be careful not to damage the TAB Remove the release paper of the double sided tape Align the top left corner Figure 4 59 Replacing 14 1 Inch TMD fluoresc...

Page 306: ...he plastic frame latches as shown in Figure 4 60 CAUTION 1 Be careful not to damage the TAB 2 PCB must not be overlaid with the plastic frame latch 3 PCB must not slip into a plastic frame Plastic frame latch Do not slip Plastic frame latch Plastic frame latch Do not slip Figure 4 60 Replacing 14 1 Inch TMD fluorescent lamp SXGA 8 4 88 PORTEGE S100 Maintenance Manual 960 508 ...

Page 307: ...all the bezel while hooking the three top latches TAB side CAUTION Be careful not to damage the cell TAB and B L 3 Install the bezel while hooking the top latch 2 Hook the side latch 2 Hook the side latch 1 Install the bezel from the lamp side Figure 4 61 Replacing 14 1 Inch TMD fluorescent lamp SXGA 9 PORTEGE S100 Maintenance Manual 960 508 4 89 ...

Page 308: ...AUTION 1 The tightening torque must not exceed 0 176Ｎ m 1 8kgf cm for all the screws No loose fastening is allowed 2 For the Philips screwdrivers use an insert bit of point size 0 Insulation sheet Screw Screw Screw Screw Figure 4 62 Replacing 14 1 Inch TMD fluorescent lamp SXGA 10 4 90 PORTEGE S100 Maintenance Manual 960 508 ...

Page 309: ...s 4 Stick the tape for fixing the FL cable one point CAUTION When sticking the insulation sheet be careful not to damage the PCB cell and B L Insulation sheet 4 Fixing tape for insulation sheet 3 Bezel tape 2 1 Fixing tape for FL cable 2 Bezel tape 1 Stick the tapes making the dent of the bezel as a guide Figure 4 63 Replacing 14 1 Inch TMD fluorescent lamp SXGA 11 PORTEGE S100 Maintenance Manual ...

Page 310: ...4 Replacement Procedure 4 29 Fluorescent Lamp 4 92 PORTEGE S100 Maintenance Manual 960 508 ...

Page 311: ...Appendices ...

Page 312: ...Appendices App ii PORTEGE S100 Maintenance Manual 960 508 ...

Page 313: ...0 Docking interface connector 240 pin C 13 C 9 CN3000 MDC interface connector 30 pin C 17 C 10 CN3001 Modem connector 4 pin C 17 C 11 CN3230 Keyboard interface connector 34 pin C 18 C 12 CN3201 PAD interface connector 4 pin C 18 C 13 CN3260 SW board interface connector 13 pin C 19 C 14 CN4200 IEEE 1394 interface connector 4 pin C 19 C 15 CN4610 USB harness connector 8 pin C 19 C 16 CN5500 LCD inte...

Page 314: ... interface connector 4 pin C 25 C 30 CN5620 CRT interface connector 15 pin C 25 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 E 1 United Kingdom UK Keyboard E 1 E 2 United States US Keyboard E 1 Appendix F Wiring Diagrams F 1 F 1 LAN Loopback Connector F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 Appendix J ...

Page 315: ...t front back B 5 Figure E 1 UK keyboard E 1 Figure E 2 US keyboard E 1 Figure F 1 LAN loopback connector F 1 Figure J 1 Flowchart of repairing TOSHIBA RAID J 1 Figure J 2 Flowchart of Analysis and handling by Drive Log J 2 Figure J 3 Drive Log J 8 Figure J 4 Tree of menu of Independent Utility J 13 PORTEGE S100 Maintenance Manual 960 508 App v ...

Page 316: ...onnector 4 pin C 17 Table C 11 Keyboard interface connector 34 pin C 18 Table C 12 PAD interface connector 4 pin C 18 Table C 13 SW board interface connector 13 pin C 19 Table C 14 IEEE 1394 interface connector 4 pin C 19 Table C 15 USB harness connector 8 pin C 19 Table C 16 LCD interface connector 40 pin C 20 Table C 17 Internal microphone connector 2 pin C 20 Table C 18 External microphone conn...

Page 317: ...7 Table D 6 No 124 key scan code D 7 Table D 7 No 126 key scan code D 8 Table I 1 MTBF I 1 Table J 1 List of Command J 5 Table J 2 Displayed item in Logical Drive J 10 Table J 3 Items displayed in Physical Drive J 11 Table J 4 Item of Main Menu displayed J 12 Table J 5 Item of parameter set J 14 Table J 6 Item of array J 20 Table J 7 Items set in View Drive Info J 23 Table J 8 Function of option a...

Page 318: ...Appendices App viii PORTEGE S100 Maintenance Manual 960 508 ...

Page 319: ...cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 For the LCD module be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can affect its performance Also the panel s po...

Page 320: ...sate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 PORTEGE S100 Maintenance Manual 960 508 ...

Page 321: ...l not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module PORTEGE S100 Maintenance Manual 960 508 A 3 ...

Page 322: ...odule to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage A 4 PORTEGE S100 Maintenance Manual 960 508 ...

Page 323: ...ule Disassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization PORTEGE S100 Maintenance Manual 960 508 A 5 ...

Page 324: ...Appendices Appendix A Handling the LCD Module A 6 PORTEGE S100 Maintenance Manual 960 508 ...

Page 325: ...B Board Layout Appendices Appendix B Board Layout B 1 System Board FIDSY Front View B A C F D E G H I J P T S R Q O N M K L Figure B 1 System board FIDSY layout front PORTEGE S100 Maintenance Manual 960 508 B 1 ...

Page 326: ...connector G CN2110 PC card interface connector H J6051 External microphone interface connector I J6310 Headphone interface connector J CN6050 Internal microphone interface connector K CN3400 Debug port connector L CN3201 Touch pad connector M CN4610 RG board USB interface connector N PJ6170 Speaker connector O CN9500 RG board interface connector P CN5500 LCD interface connector Q IC1600 ICH6 M R I...

Page 327: ...Appendix B Board Layout Appendices B 2 System Board FIDSY Back View A C D E M L K I J F B H G Figure B 2 System board FIDSY layout back PORTEGE S100 Maintenance Manual 960 508 B 3 ...

Page 328: ...nterface connector C CN2300 Docking interface connector D CN1810 Select bay interface connector E CN1850 SATA HDD interface connector F CN9990 RTC battery connector G J4100 LAN connector H CN8800 DC IN connector I IC5000 GPU J IC1200 GMCH K IC1050 CPU L IC8972 PSC M CN4200 IEEE 1394 inetrface connector B 4 PORTEGE S100 Maintenance Manual 960 508 ...

Page 329: ...igure B 3 RG Board FIDRG layout front back Table B 3 RG Board FIDRG connectors back Mark Number Name A CN5620 CRT interface connector B CN9510 System board interface connector C CN4630 USB 4 connector D CN4631 USB 2 connector E CN4632 USB cable connector PORTEGE S100 Maintenance Manual 960 508 B 5 ...

Page 330: ...Appendices Appendix B Board Layout B 6 PORTEGE S100 Maintenance Manual 960 508 ...

Page 331: ...P I O 18 GND 19 ADQ06 B1P I O 20 ADQ08 B1P I O 21 GND 22 ADQ09 B1P I O 23 ADQ12 B1P I O 24 GND 25 ADQ13 B1P I O 26 ADM1 B1P I O 27 GND 28 GND 29 ADQS1 B1N I O 30 MCK0 B1P O 31 ADQS1 B1P I O 32 MCK3 B1N O 33 2R5 B2V 34 GND 35 ADQ14 B1P I O 36 ADQ11 B1P I O 37 ADQ15 B1P I O 38 ADQ10 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ17 B1P I O 44 ADQ20 B1P I O 45 ADQ16 B1P 46 ADQ21 B1P I O 47 GND 48 GND 49 A...

Page 332: ... 93 AMA08 B1P O 94 AMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 AMA05 B1P O 98 AMA04 B1P O 99 AMA03 B1P O 100 AMA02 B1P O 101 AMA01 B1P O 102 AMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 AMA10 B1P O 106 ABS1 B1P O 107 ABS0 B1P O 108 ARAS B1N I 109 AWE B1N I 110 MCS0 B1N O 111 1R8 B1V 112 1R8 B1V 113 ACAS B1N O 114 MODT0 B1P O 115 MCS1 B1N O 116 AMA13 B1P I O 117 1R8 B1V 118 1R8 B1V 119 MODT1 B1P O 120 NC 121...

Page 333: ...9 ADQ48 B1P I O 160 ADQ52 B1P I O 161 GND 162 GND 163 NC 164 MCK1 B1P O 165 GND 166 MCK1 B1N O 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I O 170 ADM6 O 171 GND 172 GND 173 ADQ50 B1P I O 174 ADQ55 B1P I O 175 ADQ54 B1P I O 176 ADQ51 B1P I O 177 GND 178 GND 179 ADQ61 B1P I O 180 ADQ56 B1P I O 181 ADQ60 B1P I O 182 ADQ57 B1P I O 183 GND 184 GND 185 ADM7 B1P O 186 ADQS7 B1N I O 187 GND 188 ADQS7 B1P I O...

Page 334: ...I O 20 BDQ08 B1P I O 21 GND 22 BDQ09 B1P I O 23 BDQ12 B1P I O 24 GND 25 BDQ13 B1P I O 26 BDM1 B1P I O 27 GND 28 GND 29 BDQS1 B1N I O 30 MCK0 B1P O 31 BDQS1 B1P I O 32 MCK3 B1N O 33 2R5 B2V 34 GND 35 BDQ14 B1P I O 36 BDQ11 B1P I O 37 BDQ15 B1P I O 38 BDQ10 B1P I O 39 GND 40 GND 41 GND 42 GND 43 BDQ17 B1P I O 44 BDQ20 B1P I O 45 BDQ16 B1P 46 BDQ21 B1P I O 47 GND 48 GND 49 BDQS2 B1N I O 50 NC 51 BDQS...

Page 335: ...O 93 BMA08 B1P O 94 BMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 BMA05 B1P O 98 BMA04 B1P O 99 BMA03 B1P O 100 BMA02 B1P O 101 BMA01 B1P O 102 BMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 BMA10 B1P O 106 BBS1 B1P O 107 BBS0 B1P O 108 BRAS B1N I 109 BWE B1N I 110 MCS0 B1N O 111 1R8 B1V 112 1R8 B1V 113 BCAS B1N 114 MODT0 B1P O 115 MCS1 B1N O 116 BMA13 B1P I O 117 1R8 B1V 118 1R8 B1V 119 MODT1 B1P O 120 NC 121 ...

Page 336: ... B1P I O 160 BDQ52 B1P I O 161 GND 162 GND 163 NC 164 MCK1 B1P O 165 GND 166 MCK1 B1N O 167 BDQS6 B1N I O 168 GND 169 BDQS6 B1P I O 170 BDM6 O 171 GND 172 GND 173 BDQ50 B1P I O 174 BDQ55 B1P I O 175 BDQ54 B1P I O 176 BDQ51 B1P I O 177 GND 178 GND 179 BDQ61 B1P I O 180 BDQ56 B1P I O 181 BDQ60 B1P I O 182 BDQ57 B1P I O 183 GND 184 GND 185 BDM7 B1P O 186 BDQS7 B1N I O 187 GND 188 BDQS7 B1P I O 189 BD...

Page 337: ...ND 3 GND 4 GND 5 IDRSTB O 6 GND 7 PDD07 P3P I O 8 PDD06 P3P I O 9 PDD09 P3P I O 10 PDD05 P3P I O 11 PDD10 P3P I O 12 GND 13 GND 14 PDD04 P3P I O 15 PDD08 P3P I O 16 PDD12 P3P I O 17 PDD11 P3P I O 18 PDD02 P3P I O 19 PDD12 P3P I O 20 GND 21 GND 22 GND 23 PDD13 P3P I O 24 PDD01 P3P I O 25 PDD14 P3P I O 26 PDD00 P3P I O 27 PDD15 P3P I O 28 GND 29 GND 30 PDIOW P3N O 31 PDDREQ P3P O 32 PIORDY P3P O 33 ...

Page 338: ... GND 48 GND 49 SATAR2 P3N O 50 GND 51 SATAR2 P3P O 52 GND 53 GND 54 GND 55 56 MBSTS0 S3N O 57 GND 58 GND 59 GND 60 MBSTS2 S3N O 61 MBSTS1 S3N O 62 MBSTS0 S3N O 63 NC 64 NC 65 GND 66 NC 67 GND 68 NC 69 GND 70 GND 71 GND 72 PVBAT2 I 1T GND 2T GND C 8 PORTEGE S100 Maintenance Manual 960 508 ...

Page 339: ...2 EYP I O 26 ACAD23 EYP I O 27 ACAD24 EYP I O 28 ACAD25 EYP I O 29 ACAD26 EYP I O 30 ACAD27 EYP I O 31 ACAD28 EYP I O 32 ACD02 EYP I O 33 ACCLKR EYN I O 34 GND 35 GND 36 ACCD1 E3N I 37 ACAD02 EYP I O 38 ACAD04 EYP I O 39 ACAD06 EYP I O 40 ACD 14 EYP I O 41 ACAD08 EYP I O 42 ACAD10 EYP I O 43 ACVS1 E3P I O 44 ACAD13 EYP I O 45 ACAD15 EYP I O 46 ACAD16 EYP I O 47 ACA18 EYP O 48 ACLOCK EYN I O 49 ACS...

Page 340: ...SDWP E3P I 1T GND 2T GND 3T GND 4T GND C 7 CN2200 Mini PCI interface connector 124 pin Table C 7 Mini PCI interface connector 124 pin 1 3 Pin No Signal Name I O Pin No Signal Name I O 1 NC 2 NC 3 NC 4 NC 5 NC 6 NC 7 NC 8 NC 9 NC 10 NC 11 NC 12 NC 13 WLON S3N O 14 NC 15 GND 16 NC 17 PIRQF P3N I 18 P5V 19 P3V 20 PIRQG P3N I 21 NC 22 NC 23 GND 24 B3V 25 X33MPC P3P I 26 PCIRST S3N O 27 GND 28 P3V 29 P...

Page 341: ...O 59 CBE2 P3N I O 60 AD16 P3P I O 61 IRDY P3N I O 62 GND 63 P3V 64 FRAME P3N I O 65 CLKRUN P3N I O 66 TRDY P3N I O 67 SERR P3N I 68 STOP P3N I O 69 GND 70 P3V 71 PERR P3N I O 72 DEVSEL P3N I O 73 CBE1 P3N I O 74 GND 75 AD14 P3P I O 76 AD15 P3P I O 77 GND 78 AD13 P3P I O 79 AD12 P3P I O 80 AD11 P3P I O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N I O 87 AD07 P3P I O 88 ...

Page 342: ...Mini PCI interface connector 124 pin 3 3 Pin No Signal Name I O Pin No Signal Name I O 109 NC 110 NC 111 NC 112 NC 113 GND 114 GND 115 NC 116 NC 117 GND 118 NC 119 GND 120 GND 121 NC 122 NC 123 NC 124 B3V C 12 PORTEGE S100 Maintenance Manual 960 508 ...

Page 343: ... 16 DVSYNC P5P O 17 NVBSCL P5P I O 18 NC 19 GND 20 NC 21 NC 22 DVITX2 P3P O 23 DVITX2 P3N O 24 DVITX1 P3P O 25 DVITX1 P3N O 26 DVITX0 P3P O 27 DVITX0 P3N O 28 GND 29 GND 30 DVITXC P3P O 31 DVITXC P3N O 32 DVIDET S3N O 33 NC 34 NC 35 NC 36 NC 37 GND 38 NC 39 NC 40 NC 41 GND 42 NC 43 NC 44 NC 45 GND 46 NC 47 NC 48 NC 49 GND 50 NC 51 NC 52 NC 53 Not Mount 54 Not Mount 55 BIDDP EXP O 56 BIDDN EXN O 57...

Page 344: ...GND 98 NC 99 NC 100 NC 101 GND 102 NC 103 NC 104 NC 105 GND 106 NC 107 NC 108 NC 109 GND 110 NC 111 NC 112 NC 113 Not Mount 114 Not Mount 115 BIDCN EXN 116 Not Mount 117 BIDCP EXP 118 Not Mount 119 Not Mount 120 Not Mount 121 DCOUT 122 DCOUT 123 DSSCL S5P I O 124 IF P5V 125 M5V 126 DTPA P3P I O 127 GND 128 DTPB P3P I O 129 NC 130 NC 131 GND 132 NC 133 NC 134 SNDMUT S3N O 135 NC 136 DOUTL PXP I O 1...

Page 345: ... 174 Not Mount 175 LAN E3V 176 Not Mount 177 Not Mount 178 NC 179 BIDAP EXP I 180 BIDAN EXN I 181 DCOUT 182 DCOUT 183 DSSDA S5P I O 184 IF P5V 185 NC 186 DTPA P3N I O 187 GND 188 DTPB P3N I O 189 USBP2 S3P I O 190 USBP2 S3N I O 191 GND 192 NC 193 NC 194 DOUTR PXP I 195 DOUTR PXN I 196 DOUTL PXN I 197 DINL PXN O 198 DINR PXP O 199 GND 200 RXD PYN I 201 RTS EYP O 202 CTS PYP I 203 DTR EYP O 204 SELC...

Page 346: ... 219 NC 220 NC 221 GND 222 NC 223 NC 224 NC 225 GND 226 NC 227 NC 228 NC 229 GND 230 NC 231 NC 232 NC 233 GND 234 ACT E3N I 235 LINK E3N I 236 DOCDT2 S3N I 237 Not mounted 238 Not mounted 239 BIDBP EXP O 240 BIDBN EXN O 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND 7T GND 8T GND 9T GND 10T GND C 16 PORTEGE S100 Maintenance Manual 960 508 ...

Page 347: ...3 NC 14 NC 15 GND 16 E3V 17 E3V 18 NC 19 GND 20 GND 21 NC 22 M97SY2 B3P O 23 M97OT2 P3P O 24 NC 25 M97RS2 S3N O 26 M97IN2 B3P I 27 GND 28 GND 29 GND 30 X97BC2 P3P I O 1T GND 2T GND 3T GND 3T GND 5T GND 5T GND C 10 CN3001 Modem connector 4 pin Table C 10 Modem connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 MDMTIP E3P I O 2 MDMTIP E3P I O 3 MDMRING E3P I O 4 MDMRING E3P I O PORTEGE ...

Page 348: ... I 15 KBSC11 S3N O 16 KBSC10 S3N O 17 KBRT03 S3N I 18 KBRT02 S3N I 19 KBRT01 S3N I 20 KBSC09 S3N O 21 KBSC08 S3N O 22 KBSC07 S3N O 23 KBRT00 S3N I 24 KBSC06 S3N O 25 KBSC05 S3N O 26 KBSC04 S3N O 27 KBSC03 S3N O 28 KBSC02 S3N O 29 KBSC01 S3N O 30 KBSC00 S3N O 31 P5V 32 CAPLED P5N O 33 ARWLED P5N O 34 NUMLED P5N O C 12 CN3201 PAD interface connector 4 pin Table C 12 PAD interface connector 4 pin Pin...

Page 349: ...D 2T GND C 14 CN4200 IEEE 1394 interface connector 4 pin Table C 14 IEEE 1394 interface connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 TPB0 E3N I O 2 TPB0 E3P I O 3 TPA0 E3N I O 4 TPA0 E3P I O 1T GND 2T GND 3T GND 4T GND C 15 CN4610 USB harness connector 8 pin Table C 15 USB harness connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 USBP4 S3P I O 3 USBP4 S3N I O...

Page 350: ... 18 TXDT4 P3P O 19 GND 20 TXDT5 P3V O 21 TXDT5 P3P O 22 GND 23 TXDT6 P3N O 24 TXDT5 P3P O 25 GND 26 TXCK1 P3N O 27 TXCK1 P3P O 28 GND 29 TXDT0 P3N O 30 TXDT0 P3P O 31 GND 32 TXDT1 P3N O 33 TXDT1 P3P O 34 GND 35 TXDT2 P3N O 36 TXCK2 P3P O 37 GND 38 TXCK0 P3N O 39 TXCK0 P3P O 40 GND 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND C 17 CN6050 Internal microphone connector 2 pin Table C 17 Internal micropho...

Page 351: ... connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 SPOTR PXN O 2 SPOTR PXP O 3 SPOTL PXP 4 SPOTL PXN O C 20 J6310 Headphone connector 6 pin Table C 20 Headphone connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 HEADL PXP O 3 HEADR PXP O 4 NC 5 SPKEN P5P I 6 NC C 21 CN8800 DC IN connector 4 pin Table C 21 DC IN connector 4 pin Pin No Signal Name I O Pin No Signal...

Page 352: ...O 6 PSDA S5P I O 7 GND 8 DBT10V S5N I 9 GND 10 GND C 23 CN9990 RTC Battery connector 3 pin Table C 23 RTC Battery connector 3 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZS PWCHKF 2 NC 3 GND 1T GND 2T GND C 24 CN8770 FAN interface connector 3 pin Table C 24 FAN interface connector 3 pin Pin No Signal Name I O Pin No Signal Name I O 1 P5V 2 GND 3 FANG P3P O C 22 PORTEGE S100 Maintenance Man...

Page 353: ...ctor 20 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 GND 3 USBON0 E5N 4 USBOC0 E3N 5 E5V 6 E5V 7 PVON S5P I 8 E5V 9 CRTSCL P5P O 10 CRTSDA P5P O 11 GND 12 SVSYNC P3P O 13 SHSYNC P3P O 14 VGA GND 15 BLUE PXP O 16 VGA GND 17 GREEN PXP O 18 VGA GND 19 RED PXP O 20 GND PORTEGE S100 Maintenance Manual 960 508 C 23 ...

Page 354: ...15 BLUE PXP O 16 VGA GND 17 GREEN PXP O 18 VGA GND 19 RED PXP O 20 GND 1T GND 2T GND C 27 CN4632 USB harness connector 8 pin Table C 27 USB harness connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 USBP2 S3P I O 3 USBP2 S3N I O 4 GND 5 GND 6 USBP4 S3P I O 7 USBP4 S3N I O 8 GND C 28 CN4630 USB4 interface connector 4 pin Table C 28 USB4 interface connector 4 pin Pin No Signal Nam...

Page 355: ... I O 3 USBP4 S3P I O 4 GND 1T GND 2T GND 3T GND C 30 CN5620 CRT interface connector 15 pin Table C 30 CRT interface connector 15 pin Pin No Signal Name I O Pin No Signal Name I O 1 RED PXP O 2 GREEN PXP O 3 BLUE PXP O 4 NC 5 GND 6 GND 7 GND 8 GND 9 DDC P5V 10 GND 11 NC 12 CRTSDA P5P I O 13 SHSYNC P5P O 14 SVSYNC P5P O 15 CRTSCL P5P I O 1T GND 2T GND PORTEGE S100 Maintenance Manual 960 508 C 25 ...

Page 356: ...Appendices Appendix C Pin Assignments C 26 PORTEGE S100 Maintenance Manual 960 508 ...

Page 357: ...F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C F0 3C 2 24 I 17 97 43 F0 43 2 25 O 13 98 44 F0 44 2...

Page 358: ...22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3A F0 3A 2 53 33 B3 41 F0 41 2 54 34 B4 49 F0 49 ...

Page 359: ...CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04 115 F4 3E BE 0C F0 0C 116 F5 3F BF 03 F0 03 117 ...

Page 360: ... 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan code 7 Refer to Table D 7 No 126 key scan code D 4 ...

Page 361: ... C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 1...

Page 362: ... F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D 4 Scan codes w...

Page 363: ... 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37 E0 B7 E0 7C E0 F0 7C Shift E0 37 E0 B7 E0 7C E0 ...

Page 364: ...Codes D 8 PORTEGE S100 Maintenance Manual 960 508 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 365: ...x E Key Layout Appendices Appendix E Appendix E Key Layout E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard E 2 United States US Keyboard Figure E 2 US keyboard PORTEGE S100 Maintenance Manual 960 508 E 1 ...

Page 366: ...Appendices Appendix E Key Layout E 2 PORTEGE S100 Maintenance Manual 960 508 ...

Page 367: ...Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring diagrams F 1 LAN Loopback Connector Figure F 1 LAN loopback connector PORTEGE S100 Maintenance Manual 960 508 F 1 ...

Page 368: ...Appendices Appendix F Wiring diagrams F 2 PORTEGE S100 Maintenance Manual 960 508 ...

Page 369: ...he BIOS 1 Set the system to boot mode 2 Turn off the power to the computer 3 Remove the external cable and PC card 4 Connect an USB FDD and insert the BIOS EC KBC rewriting disk into the USB FDD 5 Turn on the power while holding down the No 01 key For example US Keyboard UK Keyboard Keep holding down the key until a message appears on the screen The BIOS rewriting starts 6 When the process is comp...

Page 370: ...Appendices Appendix G BIOS rewrite procedures G 2 PORTEGE S100 Maintenance Manual 960 508 ...

Page 371: ...ay be displayed that the contents of the EC KBC have been erased In this case insert the BIOS EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the computer or ICs The computer is not hung up Allow sufficient time Never reboot or turn off the power to the computer before the...

Page 372: ...Appendices Appendix H EC KBC rewrite procedures H 2 PORTEGE S100 Maintenance Manual 960 508 ...

Page 373: ...pendix I Reliability Appendices Appendix I Appendix I Reliability The following table shows MTBF Mean Time Between Failures Table I 1 MTBF Time hours MTBF 5 467 PORTEGE S100 Maintenance Manual 960 508 I 1 ...

Page 374: ...Appendices Appendix I Reliability I 2 PORTEGE S100 Maintenance Manual 960 508 ...

Page 375: ...eded to specify the cause Treatment No Perform the HDD Trouble shooting Procedure in Section 2 6 Yes Identify the failed HDD 2 Is the RAID configured by two HDD 1 Reception Figure J 1 Flowchart of repairing TOSHIBA RAID 1 Refer to Check of RAID configuration in Section 3 3 in Chapter 3 2 Refer to Identifying failed HDD in Section 3 3 3 of Chapter 3 3 Refer to Analysis by Drive Log in section J 2 P...

Page 376: ...of failure 1 Which port of HDD failed Port 0 4 Change the status of the failed HDD to OFFLINE Replace the second HDD with new good one Replace the built in HDD with the second HDD 3 Does operation miss cause it Yes 2 If necessary analyze the Drive Log and identify the cause of failure Boot the independent utility and check the Physical Drive status Figure J 2 Flowchart of Analysis and handling by ...

Page 377: ...oot the independent utility to display the Drive Log To identify the failure cause of Port 0 analyze the Drive Log of REDUNDANT side of Port 1 To identify the failure cause of Port 1 analyze the Drive Log of REDUNDANT side of Port 0 Analyze this log 1 Find the log of message of Fail this drive last generated using PgUp and PgDn keys PORTEGE S100 Maintenance Manual 960 508 J 3 ...

Page 378: ... the detailed data of the message of right before of xxx Error IN xxx Error OUT for example DMA Error IN DMA Error OUT right before the log of Fail this drive message and identify the cause DMA Error IN DMA Error OUT J 4 PORTEGE S100 Maintenance Manual 960 508 ...

Page 379: ...dix J Maintenance of TOSHIBA RAID Appendices Command Indicates Command code caused an error The following list indicates the command Table J 1 List of Command 1 2 PORTEGE S100 Maintenance Manual 960 508 J 5 ...

Page 380: ...icated by LBA STATUS Status of command The lowest bit becomes 1 when an error occurs Error Content of error It indicates that an error occurs when the object bit is 1 Bit7 ICRC Indicates that a CRC error occurs on the transmission bus SATA between Host and HDD Bit6 UNC Indicates that an uncorrectable media error occurs Bit2 ABRT Indicate that the command aborts J 6 PORTEGE S100 Maintenance Manual ...

Page 381: ...UNDANT of Port 0 find a log of Fail this drive message by PgUp and PgDn key 2 If no message of Fail this drive message it is judged that the second HDD is removed without the operation of removal by TOSHIBA RAID console and installed again 3 How to change the status to OFF LINE Release the status of Fail using the menu of Force OFFLINE This HDD is not necessary to be repaired PORTEGE S100 Maintena...

Page 382: ...nt Log Each port has Own Log and Redundant Log As shown in the following figure the Port 0 has Own Log of Port0 and Redundant Log of Port1 The Port1 has Own Log of Port1 and Redundant Log of Port0 Redundant Log Data area Own Log Port1 Port0 RAID 0 or RAID 1 Redundant Own Log Data area Redundant Log Reserved area About 2MB Figure J 3 Drive Log 2 Information of Drive Log TOSHIBA RAID writes the log ...

Page 383: ...storing the program of the Independent Utility in the FDD and boot the PC from the FD The following display appears In the Independent Utility the cursor is moved by with key and key Press Enter key to execute the option selected Press Esc key to return to the previous menu Pressing F1 key displays Help Press Esc key to exit PORTEGE S100 Maintenance Manual 960 508 J 9 ...

Page 384: ...Disable is displayed The default is Enable This option is displayed in RAID 1 Mirroring Degrade Bootup Displays if boot OS or not when the array is degraded Yes Boot up or No Not boot up is displayed The default is Yes This option is displayed in RAID 1 Mirroring MBR Protection Displays the setting of protection function of MBR Master Boot Record Enable Protect or Disable Not protect can be select...

Page 385: ...e displayed ONLINE The drive is working normally OFFLINE The drive is not configured as array and is not used FAIL The drive is failed and dose not work REBUILDING The drive is been rebuilding by data of normal drive or the rebuilding is suspended UNKNOWN There is controversy in the RAID information of other drive and the status is not decided It is displayed when this drive was removed and used i...

Page 386: ...m the utility CAUTION Do not use the following item of the Independent Utility for maintenance Create Array This changes the current RAID configuration or information and delete user s data Do not use for maintenance Start Rebuild Resume Rebuild This changes the current RAID configuration or information and delete user s data Do not use for maintenance Modify Array This changes the current RAID co...

Page 387: ...Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows Figure J 4 Tree of menu of Independent Utility PORTEGE S100 Maintenance Manual 960 508 J 13 ...

Page 388: ...Designates the size of segment written in each disk of RAID 0 Striping The Stripe Size is only 64KB This parameter can be set only in the RAID 0 configured by two drives Write Cache Displays the setting of Write Cache of drive This can select Enable use or Disable not use The default is Enable use Degrade Bootup Displays if boot up OS or not When the array is degraded Yes boot up or No not boot up...

Page 389: ...ion of with OFFLINE drive that has same or more size of capacity as the array in the condition of Optimal or Degraded During halt of rebuilding Resume Rebuild is displayed instead of Start Rebuild The procedure to rebuild drives is as follows 1 Put the cursor to the Start Rebuild in the main menu of Indent Utility and press Enter key 2 Select the direction to rebuild in Rebuild Direction menu and ...

Page 390: ... Physical Drive becomes Rebuilding and the progress rate expected remaining time and the number of errors are displayed During rebuilding the Rebuilding dialog to select Suspend or Abort is displayed It may take time depending on the drive capacity 6 To suspend the rebuilding put the cursor on Suspend when aborting on the Abort and press Enter key When Confirmation is displayed put the cursor on O...

Page 391: ...maximum capacity of array The Rebuild Range menu is not displayed when the rebuild limit is not set or the rebuild limit is the same as the maximum capacity of array Normally designation of Effective is adequate 3 Put the cursor on OK in Confirmation and press Enter key The rebuild starts 4 During rebuilding Status of Physical Drive becomes REBILDING and the progress rate expected remaining time a...

Page 392: ...s set to Whole only Finish is can be selected after exceeding the Rebuild Limit When Finish is selected and OK is selected in Confirmation the rebuilding is completed at the time When OS is booted after exceeding the Rebuild Limit the rebuild is completed When completing the rebuild press OK to return to the main menu of Independent Setup Utility J 18 PORTEGE S100 Maintenance Manual 960 508 ...

Page 393: ... the rebuild limit is the same as the maximum capacity of array Normally designation of Effective is adequate 3 To start the Check Media put the cursor to the Confirmation and press Enter key When an error is detected it automatically correct 4 During Check Media the progress rate expected remaining time and the number of errors are displayed in Progress of Physical Drive Check Media may take time...

Page 394: ...ed The default is Enable use Degrade Bootup Displays if boot OS or not when the array is degraded Yes Boot up or No Not boot up is displayed The default is Yes This option is displayed in RAID 1 Mirroring MBR Protection Displays the setting of protection function of MBR Master Boot Record Enable Protect or Disable Not protect can be selected The default is Disable S M A R T Displays the setting of...

Page 395: ...orking by one drive to RAID 1 working by two drives follow the procedure below 1 Select Modify Array in Main Menu 2 In Modify Array select array LDx that you want to change 3 In Modify Array select RAID 0 RAID 1 4 Select a drive in the condition of OFFLINE in Physical Drive which is expanded as RAID 1 with Space key After selecting drive Status changes to REBUILDING The capacity of drive that is n...

Page 396: ...RAID Delete Array Selects Delete Array of Setup Utility and delete array Put the cursor on the array you want to delete and press Enter key When Confirmation is displayed select OK to store the setting J 22 PORTEGE S100 Maintenance Manual 960 508 ...

Page 397: ...uspended UNKNOWN There is controversy in the RAID information of other drive and the status is not decided It is displayed when this drive was removed and used in the past When this drive has been found good one setting to OFFLINE is possible by executing Force Offline S M A R T Displays the setting of failure prediction function of drive normal is displayed usually When the level reach to worming...

Page 398: ...ble J 8 Function of option and key Option Explanation Change Port Changes log s port displayed and port s own log or redundant log Go to Event Inputting the log number in this number moves to the log of the number Key Function PageUp Scrolls upward one by one PageDown Scrolls downward one by one Home Jumps to oldest log in the latest 7 168 logs End Jumps to the latest log Ctrl Home Jumps to the ol...

Page 399: ... displayed put the cursor on Change Port and press Enter key 6 Select Drive log port to be displayed and Own Redundant For Example Own log means the drive log of Port 0 own Redundant log of Port 0 means the backup copy of the drive log of Port 1 7 To switch the upper and lower of drive log frame press Tab key The selected frame is displayed more lightly than the other frame 8 To move to the drive ...

Page 400: ...ber displays the port that the drive is connected when the log is recorded The alphabet displays the degree of importance j means information W means warning and e means a error 6 Message Displays the content of log When the log is too much and it can not displayed in the area the remaining is displayed in Detail area 7 Range of log Displays the range of log number stored In this case it means tha...

Page 401: ...dest log in the latest 7 168 logs End Jumps to the latest log Ctrl Home Jumps to the oldest log that is older than 7 168 logs and the identification ID is recorded Tab Switches OWN window and REDUNDANT window Force OFFLINE Selecting this option in Physical Drive menu of Setup Utility can set the physical drive to offline by force Follow the procedure below 1 Select Physical Drive in Main Menu 2 Se...

Page 402: ...Appendices Appendix J Maintenance of TOSHIBA RAID J 28 PORTEGE S100 Maintenance Manual 960 508 Exit When this option is selected the utility is finished When Confirmation is displayed select OK ...

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