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Toshiba Portege 4005, User Manual

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Toshiba Portege 4005 User Manual Download Page 48

48

If Something Goes Wrong

The Windows

®

 operating system is not working

5.375 x 8.375 ver 2.3.2

3

Select the program you want to close, then click 

End

 

Task

.

Your program performs an illegal operation. 

If you receive the message, “

Your program has performed an illegal 

operation

,” you should record the details of the message and 

consult the software manufacturer. 

To record the details:

1

Click the 

Details

 button and select the text the operating 

system displays.

The Details button displays information that the software 
manufacturer needs to help you solve your problem.

2

Press 

Ctrl

 and 

c

 simultaneously to copy the text to the 

clipboard.

3

Open Notepad (click 

Start

, point to 

All

 

Programs

, then 

point to 

Accessories

 and click 

Notepad

).

4

Press 

Ctrl

 and 

v

 simultaneously to paste the details into 

Notepad.

5

Add a paragraph break and type some notes describing 
what you were doing when you received the message.

6

Save the file and refer to it when you contact the software 
manufacturer.

The Windows

®

 operating system is not 

working

Once you are familiar with the desktop and used to the way 
the operating system responds to your work routine, you can 
easily detect if the operating system is not working correctly. 
For example:

❖

The operating system fails to start after the 

Starting 

Windows XP

 message appears.

❖

The operating system takes a long time to start.

Summary of Contents for Portege 4005

Page 1: ...gSystem If you need assistance VirtualTechTM e support tool Double click the desktop icon or visit the Web site http virtualtech answerteam com InTouchsm Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see the Portégé 4000 Series User s Guide ...

Page 2: ...ta please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OT...

Page 3: ... to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORM...

Page 4: ...gistered trademark of the U S Environmental Protection Agency All other brand and product names are trademarks or registered trademarks of their respective companies Energy Star Compliance As an Energy Star partner Toshiba has determined that this product is Energy Star compliant Computer Disposal Information This product contains mercury Disposal of this material may be regulated due to environme...

Page 5: ...ur computer for the first time 11 Setting up your software 11 Setting up a printer 13 Setting up the fax function 14 Turning off the computer 15 Chapter 2 Learning the Basics 16 Exploring the desktop 16 Using the Start menu 16 Windows XP Help and Support 17 Using the online tours and tutorials 19 Viewing your computer s contents 20 Using Windows Explorer 20 Backing up your work 21 ...

Page 6: ...from Hibernation 33 Using Standby 34 Going into Standby mode more quickly 34 Starting again from Standby 37 Using WinDVD 38 Chapter 3 Toshiba Utilities 39 Fn esse 39 Starting Fn esse 40 HW Setup 41 Accessing HW Setup 41 TOSHIBA Power Saver 42 Accessing TOSHIBA Power Saver 42 Power Save Modes tab 43 Expansion device properties 44 Accessing the Mobile Extension Service Configuration 44 TOSHIBA Acces...

Page 7: ...7 Contents 5 375 x 8 375 ver 2 3 2 The Windows XP operating system can help you 50 PC Card problems 50 Card Information Structure 51 Index 52 ...

Page 8: ...omputer such as using your computer s hardware and troubleshooting advice It also contains detailed information about the features supported by the Windows 2000 Professional operating system This supplemental guide describes features that are different under the Windows XP Professional operating system Features of the Windows XP Professional operating system The Windows XP Professional operating s...

Page 9: ...new and intelligent devices Safety icons This manual contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data The safety instructions have been classified according to the seriousness of the risk and are highlighted with icons as follows CAUTION This icon indicates the existence of a hazar...

Page 10: ... used Additional icons highlight other helpful or educational information TECHNICAL NOTE This icon highlights technical information about the computer HINT This icon denotes helpful hints and tips DEFINITION This icon indicates the definition of a term used in the text ...

Page 11: ... first time Setting up your software The first time you turn on your computer the operating system guides you through several essential steps to set up your software These steps may or may not appear in the following order Select your time zone Select one of the time zones listed by clicking the up and down arrow keys to highlight the appropriate time zone then click Next to change the setting Con...

Page 12: ...gister online you must have an Internet connection or your computer s modem must be connected to a voice grade telephone line To register your computer at a later time select No I do not want to register at this time NOTE If you skip the registration the first time you start your computer a weekly reminder screen will appear a few times to prompt you to do so Read about Warranty Extensions and Upg...

Page 13: ... to click Finish to restart your computer Setting up a printer If you have a printer follow these steps to set it up for the first time You only need to set up the printer once 1 Click Start Printers and Faxes The Printers and Faxes window appears 2 Click Add a Printer The Add Printer Wizard appears Sample Add Printer Wizard ...

Page 14: ...m s auto receive fax function default setting is disabled To enable the function you must first set up the fax capability 1 Click Start Printers and Faxes The Printers and Faxes window appears 2 Click the Set up faxing option in the top left corner 3 Follow the on screen instructions To enable the fax function 1 Click Start Printers and Faxes 2 Right click the fax icon 3 Click Properties from the ...

Page 15: ...sk light on the system indicator panel is on Doing so may damage your hard disk or DVD ROM To turn off the computer 1 Click Start Turn off computer The Turn off computer window appears Sample Turn off computer window 2 Select Turn off from the menu The computer turns off There are additional options and features for turning off your computer For more information see Powering down the computer on p...

Page 16: ...ith your notebook computer Exploring the desktop Using the Start menu The Start menu enables you to Start programs Access Microsoft Windows XP operating system update information Open recently accessed documents Adjust system settings Search for files Access Windows Help and Support Run programs Suspend system activity and shut down the computer ...

Page 17: ...upport facility If you cannot figure out how to do something the answer is probably only a few clicks away Assume that you want to draw a picture but don t know how 1 Click Start then click Help and Support The operating system opens the Help and Support Center window 2 If you do not see the index click the Index button on the top of the screen The Help and Support Center displays the Index ...

Page 18: ...res in the Type in the keyword to find text box Notice as you type that the index moves to locate what you typed When you type the letter p the topic list moves to the first entry that begins with P and so on There are a number of topics listed under Picture One of them Creating pictures using Paint looks promising 4 Double click Creating pictures using Paint Help opens a topic screen that gives a...

Page 19: ...s a convenient way to start the program to look at it while you read about the program in the Help topic Using the online tours and tutorials Whether you are new to computers or you have some experience the Windows XP Tours and Tutorials collection is a good place to start If you are not familiar with the Windows XP operating system start with Windows XP Preview Learning about the benefits of Wind...

Page 20: ...pane click Take the Windows XP tour The Windows XP Tour window appears Sample Windows XP Tour window 5 Follow the on screen instructions Viewing your computer s contents Using Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see the content of each drive and folder on your computer To access Windows Explorer do one of the followin...

Page 21: ...e time use the Backup or Restore Wizard You can choose the files and the type of backup you want to perform 1 Connect the backup device to your computer as shown in the manufacturer s instructions 2 Click Start All Programs Accessories System Tools Backup The Backup or Restore Wizard window appears Sample Backup or Restore Wizard window 3 Follow the on screen instructions ...

Page 22: ...TE Before using any of these options to power down your computer save your files and make sure the disk activity lights are off If you change your mind and decide to continue working after all wait a few seconds before turning the computer on again Turn Off command The Turn Off command powers off the computer When you start up again the computer runs a self test and loads the operating system You ...

Page 23: ...eturns to the state in which you left it Factors to consider when choosing Hibernation While in Hibernation mode the computer uses no battery power Because the state of the system is held on the hard disk no data is lost if the battery discharges while the computer is in Hibernation mode When starting up again this choice uses less time and battery power than the Turn Off option But it uses a litt...

Page 24: ...attery power than does Turn Off or Hibernation On restarting the computer returns to the state in which you left it and opens all the programs and files you were using NOTE If you power down using the Standby command and the battery discharges fully your information will be lost Be sure to save your work often Using Turn Off To turn off the computer 1 Click Start Turn off computer The Turn off com...

Page 25: ...er by pressing the power button To do so you first need to turn on the feature in TOSHIBA Power Saver 1 Click Start Control Panel The Control Panel window appears 2 Click Performance and Maintenance 3 Click TOSHIBA Power Saver The TOSHIBA Power Saver Properties window appears Sample TOSHIBA Power Saver Properties window ...

Page 26: ...in either the Plugged in or Running on batteries section whichever is appropriate The Full Power Properties window appears 5 Click the System Power Mode tab Sample Full Power Properties window with Power Off selected 6 Select Power Off for the When I press the power button option ...

Page 27: ...lick AC only or DC only whichever is appropriate for the settings only when you are using battery power Click All for the settings to apply whether you are using battery power or outlet power 9 Click OK to close the Full Power Properties window 10 Click OK to close the TOSHIBA Power Saver Properties window then close the Control Panel Starting again after Turn Off To start the computer up again pr...

Page 28: ...f it should become disabled you can enable it as follows 1 Click Start Control Panel The Control Panel window appears 2 Click Performance and Maintenance 3 Click TOSHIBA Power Saver The TOSHIBA Power Saver Properties window appears Sample TOSHIBA Power Saver Properties window 4 Click the Hibernate tab 5 Check the box next to Enable hibernate support ...

Page 29: ...29 Learning the Basics Using Hibernation 5 375 x 8 375 ver 2 3 2 Sample TOSHIBA Power Saver Properties window with Hibernate enabled 6 Click OK to close TOSHIBA Power Saver Then close the Control Panel ...

Page 30: ...e Hibernate only appears when the shift key is pressed The computer saves the state of the system including all open programs and files to the hard disk and then powers down completely Going into Hibernation mode more quickly You can also put the computer into Hibernation mode in three ways By pressing the hotkey combination of Fn F4 By pressing the power button By closing the display panel To put...

Page 31: ...nce and Maintenance 3 Click TOSHIBA Power Saver The TOSHIBA Power Saver Properties window appears Sample TOSHIBA Power Saver Properties window 4 Click Details in either the Plugged in or Running on batteries section whichever is appropriate The Full Power Properties window appears 5 Click the System Power Mode tab ...

Page 32: ...ation 5 375 x 8 375 ver 2 3 2 Sample Full Power Properties window with Hibernate options selected 6 Select Hibernate for the When I press the power button and or When I close the lid options 7 Click Override all Modes with settings here ...

Page 33: ...the settings to apply whether you are using battery power or outlet power 9 Click OK to close the Full Power Properties window 10 Click OK to close the TOSHIBA Power Saver Properties window then close the Control Panel Starting again from Hibernation To start up the computer from Hibernation mode press and release the power button until the on off icon glows green The computer returns to the scree...

Page 34: ... open programs and files to memory turns off the display and goes into a low power mode The on off light blinks amber indicating the machine is in Standby mode NOTE If you power down using the Standby command and the battery discharges fully your information will be lost Be sure to save your work often Going into Standby mode more quickly You can also put the computer into Standby mode in three wa...

Page 35: ...ick Start Control Panel The Control Panel window appears 2 Click Performance and Maintenance 3 Click TOSHIBA Power Saver The TOSHIBA Power Saver Properties window appears Sample TOSHIBA Power Saver Properties window 4 Click Details in either the Plugged in or Running on batteries section whichever is appropriate The Full Power Properties window appears 5 Click the System Power Mode tab ...

Page 36: ...g Standby 5 375 x 8 375 ver 2 3 2 Full Power Properties window with Standby options selected 6 Select Standby for the When I press the power button and or When I close the lid options 7 Click Override all Modes with settings here ...

Page 37: ...r Click All for the settings to apply whether you are using battery power or outlet power 9 Click OK to close the Full Power Properties window 10 Click OK to close the TOSHIBA Power Saver Properties window then close the Control Panel Starting again from Standby To start up the computer from Standby mode press and release the power button The computer returns to the screen you were using If you pu...

Page 38: ...375 x 8 375 ver 2 3 2 Using WinDVD Your computer has a DVD ROM drive so you can use InterVideo WinDVDTM to play DVDs Your computer comes with WinDVD preinstalled For more information on using WinDVD see the Portégé 4000 Series User s Guide ...

Page 39: ...ou to determine certain system details set additional options or change default options The Toshiba utilities are Fn esse HW Setup TOSHIBA Power Saver TOSHIBA Mobile Extension Hotkey Utility TOSHIBA Accessibility Fn esse Toshiba s Fn esseprogram and operating system s shortcuts provide quick ways to open programs documents and folders from within any Windows program without using the Start menu ...

Page 40: ...perations known as hot keys You can assign any key that is not associated with a hot key or a keyboard overlay Starting Fn esse Click Start All Programs Toshiba Utilities and Fn esse The Fn esse keyboard appears Sample Fn esse window The keys are color coded as follows Available keys are black Assigned keys are blue Unavailable keys are dark gray Keys associated with a pop up list have a small dot...

Page 41: ...vailable through the operating system Accessing HW Setup 1 Click Start Control Panel The Control Panel window appears 2 Click Printers and Other Hardware 3 Click the TOSHIBA HWSetup icon The TOSHIBA HWSetup window appears Sample TOSHIBA HWSetup window For more information refer to your Portégé 4000 Series User s Guide ...

Page 42: ...of settings for power management You can change which mode your computer uses change settings for each mode or create your own mode Accessing TOSHIBA Power Saver 1 Click Start Control Panel The Control Panel window appears 2 Click Performance and Maintenance 3 Click the TOSHIBA Power Saver icon The Toshiba Power Saver Properties window appears Sample TOSHIBA Power Saver Properties window ...

Page 43: ...ich to choose You can use different Power Save modes for battery operation and for AC adapter operation Full Power mode Does not perform power saving This mode is the default for AC adapter operation Normal mode Saves power with a moderate sacrifice of performance High Power mode Saves power with a minimum sacrifice of performance DVD Playback mode Performance has a higher priority than power savi...

Page 44: ...Service Configuration You can access the Mobile Extension Service Configuration in either of the following ways Click the TOSHIBA Console button and Slim Select Bay Docking icon Click Start Control Panel Performance and Maintenance TOSHIBA Mobile Extension The TOSHIBA Mobile Extension Service Configuration window appears Sample TOSHIBA Mobile Extension Service Configuration window For more informa...

Page 45: ... as is usually required Using Accessibility enables you to make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function To open Accessibility 1 Click Start then click All Programs 2 Select Toshiba Utilities then select Accessibility The TOSHIBA Accessibility window appears 3 Check the Use Fn StickyKey box Sample TOSHIBA Access...

Page 46: ... hotkey utility allows you to receive a confirmation message when you use the hot key combination for Standby Fn F3 and Hibernation Fn F4 To activate Click Start All Programs Toshiba Utilities Hotkey utility The Toshiba Hotkey window appears Sample Toshiba Hotkey utility window 6 Put a check mark next to the desired option 7 Click OK ...

Page 47: ...You will also find information on Toshiba s support services in the user s guide Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding in the Windows XP Profe...

Page 48: ...s Ctrl and c simultaneously to copy the text to the clipboard 3 Open Notepad click Start point to All Programs then point to Accessories and click Notepad 4 Press Ctrl and v simultaneously to paste the details into Notepad 5 Add a paragraph break and type some notes describing what you were doing when you received the message 6 Save the file and refer to it when you contact the software manufactur...

Page 49: ...If the operating system fails to start properly you may have to change your system s configuration or verify the startup procedure to fix the problem To do this use the options in the Startup menu This section describes each option and when to use the procedure To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts The Windows Advanced Options menu displays these opt...

Page 50: ...nd Support Center window appears 2 Then do one or both of the following In the search field type in the topic of the problem with which you need help and follow the on screen instructions Click a problem you would like help with from the listings and follow the on screen instructions You can connect to Support Online by clicking Support from the menu PC Card problems PC Cards PCMCIA compatible inc...

Page 51: ...must be set up before you can use them Use the Windows XP operating system PC Card PCMCIA Wizard to set up the card Refer to your Microsoft documentation for more information or refer to the documentation that came with the PC Card Some card manufacturers use special software called enablers to support their cards Enablers result in nonstandard configurations that can cause problems when installin...

Page 52: ...Hotkey utility 46 HW Setup 41 I icons definitions 10 safety 9 M modes Hibernation 23 Standby 23 O online tours 19 P PC Card CIS Card Information Structure 51 problem solving 50 Power Save modes 43 DVD Playback mode 43 Full Power 43 High Power 43 Long Life mode 43 Normal mode 43 Presentation mode 43 Super Long Life mode 43 powering down the computer 22 34 options 22 printer setup 13 problem solving...

Page 53: ...wer Saver 42 Turn Off command 15 22 25 Turn Off methods 25 turning off the computer 15 tutorials 19 U utilities Fn esse 39 Hotkey utility 46 HW Setup 41 TOSHIBA Accessibility 45 TOSHIBA Mobile Extension 44 TOSHIBA Power Saver 42 W Windows Explorer 20 Windows Help and Support 16 Windows XP features 8 Help and Support 17 50 problem solving 48 tours and tutorials 19 WinDVD 38 wizards Add Printer 14 B...

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