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2 Troubleshooting Procedures

2.2 Troubleshooting Flowchart

2-4

Portege 2000 Maintenance Manual (960-333)

Figure 2-2 Troubleshooting flowchart (2/2)

Do typed characters

appear correctly?

Perform the

Keyboard

Troubleshooting Procedures

in section 2.7.

Yes

Insert the diagnostic disk into USB FDD

and run the diagnostics test program.

(The reboot of the PC is needed.)

Perform the

3.5” USB FDD

Troubleshooting Procedures

in section 2.5.

Is the diagnostic test loaded?

Yes

Perform each test of the diagnostic test.

Is an error

detected by any of the

diagnostic test?

Yes

System is normal.

END

After conforming which diagnostic
test has detected an error, perform
the appropriate procedures as
outlined below.

Do the touch pad work

correctly?

Perform the

Touch pad

Troubleshooting Procedures

in section 2.9.

Yes

Insert the diagnostic disk into USB FDD

and run the diagnostics test program.

(The reboot of the PC is needed.)

Summary of Contents for Portege 2000

Page 1: ...1 Toshiba Personal Computer Portege 2000 Maintenance Manual TOSHIBA CORPORATION File Number 960 333 ...

Page 2: ...oduction However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC AT PS 2 OS 2 and VGA are registered trademarks of IBM Corporation Microsoft and MS DOS and W...

Page 3: ... in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or ...

Page 4: ... diagnose and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignment Keyboard scan character codes Key layout Wiring diagrams BIOS KBC EC U...

Page 5: ...keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you...

Page 6: ...er 1 17 Chapter 2 Troubleshooting Procedures 2 1 Troubleshooting 2 1 2 2 Troubleshooting Flowchart 2 2 2 3 Power Supply Troubleshooting 2 6 2 4 Main Board Troubleshooting 2 15 2 5 USB 3 5 FDD Troubleshooting 2 27 2 6 1 8 HDD Troubleshooting 2 30 2 7 Keyboard Troubleshooting 2 35 2 8 Display Troubleshooting 2 36 2 9 Touch Pad 2 38 2 10 Modem 2 39 2 11 LAN 2 41 2 12 Sound 2 43 2 13 SD card slot 2 45...

Page 7: ... Test 3 22 3 11 Real Timer Test 3 25 3 12 NDP Test 3 27 3 13 Expansion Test 3 28 3 14 Wireless LAN Test Program 3 30 3 15 Sound LAN Modem Test 3 37 3 16 Error Status Code 3 39 3 17 HDC Status 3 41 3 18 FDD Cleaning 3 43 3 19 Log Utilities 3 44 3 20 Running Test 3 46 3 21 Floppy Disk Drive Utilities 3 48 3 22 System Configuration 3 54 Chapter 4 Replacement Procedures 4 1 Overview 4 1 4 2 Battery pa...

Page 8: ...rane 4 33 4 12 Power Membrane SW Wireless LAN antenna 4 37 4 13 LCD mask FL inverter LCD LCD cable 4 41 4 14 Hinge 4 47 4 15 Fluorescent Lamp 4 51 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignment C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F BIOS KBC EC Update F 1 Appendix G Reliability G 1 Appendix H Ke...

Page 9: ...Chapter 1 Hardware Overview ...

Page 10: ...1 Hardware Overview 1 ii Portege 2000 Maintenance Manual 960 333 1 Hardware Overview ...

Page 11: ... 1 Features 1 1 1 2 1 8 inch Hard Disk Drive 1 9 1 3 Keyboard 1 11 1 4 TFT Color Display 1 12 1 4 1 LCD Module 1 12 1 4 2 FL Inverter Board 1 13 1 5 Power Supply 1 14 1 6 Batteries 1 15 1 6 1 Main Battery 1 15 1 6 2 Battery Charging Control 1 16 1 6 3 RTC battery 1 16 1 7 AC Adapter 1 17 ...

Page 12: ...bles Table 1 1 1 8 inch HDD dimensions 1 9 Table 1 2 1 8 inch HDD Specifications 1 10 Table 1 3 LCD module specifications 1 12 Table 1 4 FL inverter board specifications 1 13 Table 1 5 Power supply output specifications 1 14 Table 1 6 Battery specifications 1 15 Table 1 7 Time required for charges of main battery 1 16 Table 1 8 RTC battery charging data preservation time 1 16 Table 1 9 AC adapter ...

Page 13: ...eration Cache memory A Pentium III has 32KB primary cache and 512KB secondary cache in CPU Memory One memory slot Memory module can be installed to provide a maximum of 512MB Memory modules in 256MB size is available VRAM 16MB VRAM in ALi Trident NAPA2T HDD Single 20GB internal drive 1 8 inch 8 0mm height USB FDD Three mode 3 5 inch USB FDD supporting 720KB 1 2MB and 1 44MB formats is prepared as ...

Page 14: ...ble PC card slot A PC card Type I or II is acceptable Supports ToPIC 100 3 3V CardBus SD card slot One SD card slot Sound system Incorporates an internal speaker external monaural microphone connector and stereo headphone connector One touch button Internet button and Mail button are installed Built in Modem The computer contains a MDC enabling data and fax communication It supports ITU TV 90 The ...

Page 15: ...60 333 1 3 Wireless LAN The internal wireless LAN supports Mini PCI Type III 802 11B made by Agere FIR Fast Serial InfraRed communication port Fast Serial InfraRed FIR communication port supports IrDA1 1 1 15Mbps or 4Mbps wireless communication is realized by this FIR ...

Page 16: ...hows the front of the computer and Figure 1 2 shows the system units configuration Figure 1 1 Front of the computer Figure 1 2 System units configuration Headphone Outer Microphone Fan RTC Battery Battery AC Adapter Intouch PC Card Keyboard Pad Debug Port SD Card Network Speaker Docking I F ...

Page 17: ...1 1 Features 1 Hardware Overview Portege 2000 Maintenance Manual 960 333 1 5 Figure 1 3 shows the system block diagram Figure 1 3 System Block Diagram ...

Page 18: ... memory 512KB in CPU Memory One memory slot capable of accepting 256MB memory module for a maximum of 512MB 3 3V operation 140 pin exclusive memory board Access time 6ns Memory Supporting PC 133 Operation is PC100 BIOS ROM Flash memory 4Mbit 256K 16 bit chip 64KB used for logo 64KB used for setup and checksum 128KB used for system BIOS 64KB used for VGA BIOS 64KB used for ACPI 8KB used for PnP 8KB...

Page 19: ...I 3 3V 5V tolerance interface Provides Steerable PCI interrupts for PCI device Plug and Play Enhanced DMA controller Interrupt controller Counter timers Distributed DMA supported PC PCI DMA supported Serial IRQ supported Low Pin Count LPC host controller Plug and Play supported Built in KB controller ACPI supporting features Built in PCI IDE controller USB interface SMBus interface Super I O inter...

Page 20: ...rtCard interface SIO controller Docking station interface Q switch control reset control External device interface FDD IDE hot plugging and removal control Other main system chips EC KBC Mitsubishi made LPC microcontroller M306K5F8LRP x 1 PSC TMP87PM48U x 1 Temperature sensor ADM1032 x 1 E2 PROM BR93LC46F Q used for LAN MAC address Modem controller Supported by MDC Using of the secondary AC97 Line...

Page 21: ...HDD with a height of 8 0mm Contains a 1 8 inch magnetic disk and magnetic heads Figure 1 4 shows a view of the 1 8 inch HDD and Tables 1 1 and 1 2 list the specifications Figure 1 4 1 8 inch HDD Table 1 1 1 8 inch HDD dimensions Standard value Parameter TOSHIBA MK2003GAH Outline Width mm 54 0 dimensions Height mm 8 0 Depth mm 78 5 Weight g 62 MAX ...

Page 22: ...cations Specification Parameter TOSHIBA MK2003GAH Storage size formatted 20GB Speed RPM 4 200 Data transfer speed Mbits s 115 6 to 204 4 Interface transfer rate MB s 100 Track density Track mm TPI Bit mm 2237 56 8K max 24 4K 621K max Access time msec Track to track Average time Max seek 3 15 26 Start time sec 3 5 Typ 20 Max ...

Page 23: ... 3 Keyboard The keyboard is mounted 84 US 85 UK keys that consist of character key and control key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller See Appendix E about a layout of the keyboard ...

Page 24: ... can display images and characters of 262 144 colors with 1024 768 resolution The video controller is incorporated into the North Bridge M1644M chip and can control both internal and external XGA support displays simultaneously Table 1 5 shows list the specifications Table 1 3 LCD module specifications 12 1 TFT Specifications Item VF2095P01 Number of Dots 1024 768 Dot spacing mm 0 24 H x 0 24 V Di...

Page 25: ...r Board The FL inverter board supplies a high frequency current to illuminate the LCD module FL Table 1 4 lists the FL inverter board specifications Table 1 4 FL inverter board specifications Specifications Item UA2040P02 Input Voltage V DC 5 Voltage V 750 Current MAX mA 4 22 Output Current MIN mA 0 412 ...

Page 26: ...more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main battery Table 1 5 lists the power supply output specifications Table 1 5 Power supply output specifications Name Voltage V Name Use PCOREV 1 35 0 1V PⅢ ULV PGTLV 1 50 3 PⅢ ULV M1644 B1R8V 1 8 M1644 B3V 3 30 5 M1644 CLKGen ICS94258 Memory slot1 2 YEBISUSS...

Page 27: ...e two batteries Table 1 6 Battery specifications Battery Name Battery Element Output Voltage Capacity Main battery XM2043P02 Lithium ion 10 8V 1600mAh Real time clock RTC battery Nickel hydride 3 0 V 17 mAh 1 6 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In resume instant recovery mode the main battery maintains the current stat...

Page 28: ...n battery Charging Time Normal charge About 2 to 4 hours Quick charge About 2 hours Quick battery charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging current is abnormal Trickle charge When the main battery is fully charged and the AC adapter is plugged in the power supply microcontro...

Page 29: ...Adapter The AC adapter is also used to charge the battery Table 1 9 lists the AC adapter specifications Table 1 9 AC adapter specifications Parameter Specification Input voltage AC 90 to 264V Input frequency 47Hz 63Hz Input current MAX 1 2A 100VAC Output voltage DC 15V Output current 3 0A ...

Page 30: ...1 Hardware Overview 1 7 AC Adapter 1 18 Portege 2000 Maintenance Manual 960 333 ...

Page 31: ...Chapter 2 Troubleshooting Procedures ...

Page 32: ...2 Troubleshooting Procedures 2 ii Portege 2000 Maintenance Manual 960 333 2 ...

Page 33: ... 2 18 Procedure 3 Diagnostic Test Program Execution Check 2 26 Procedure 4 Replacement Check 2 26 2 5 USB 3 5 FDD Troubleshooting 2 27 Procedure 1 FDD Head Cleaning Check 2 27 Procedure 2 Diagnostic Test Program Execution Check 2 28 Procedure 3 Connector Check and Replacement Check 2 29 2 6 1 8 HDD Troubleshooting 2 30 Procedure 1 Partition Check 2 30 Procedure 2 Message Check 2 31 Procedure 3 For...

Page 34: ...e 1 Diagnostic Test Program Execution Check 2 39 Procedure 2 Connector checking and replacement checking 2 40 2 11 LAN 2 41 Procedure 1 Diagnostic Test Program Execution Check 2 41 Procedure 2 Connector checking and replacement checking 2 42 2 12 Sound 2 43 Procedure 1 Diagnostic Test Program Execution Check 2 43 Procedure 2 Connector Check 2 42 Procedure 3 Replacement Check 2 44 2 13 SD card slot...

Page 35: ... 1 2 2 3 Figure 2 2 Troubleshooting flowchart 2 2 2 4 Figure 2 3 A set of tool for debug port test 2 18 Figure 2 4 Antenna Test jig 2 48 Tables Table 2 1 Battery icon 2 7 Table 2 2 DC IN icon 2 7 Table 2 3 D port status 2 20 Table 2 4 FDD error code and status 2 28 Table 2 5 Hard disk drive error code and status 2 33 ...

Page 36: ...2 Troubleshooting Procedures 2 vi Portege 2000 Maintenance Manual 960 333 ...

Page 37: ... Chapter 3 The following tools are necessary for implementing the Diagnostics procedures 1 Diagnostics Disk Test program for maintenance 2 Phillips screwdrivers NOTE Be sure to use the PH point size 0 screwdriver complying with the ISO DIS 8764 1 1996 3 Toshiba MS DOS system FD 4 Work disk for FDD testing 5 Cleaning disk kit for FDD head cleaning 6 A set of tools for debug port test test cable tes...

Page 38: ... Figure 2 1 as a guide for determining which FRU malfunctions Before going through the flowchart steps check the following Make sure that Toshiba Windows 98 2000 or XP is installed on the hard disk Non Toshiba operating systems can cause the computer malfunction Make sure all optional equipment is removed from the computer Make sure the USB FDD is empty ...

Page 39: ...ash when the power is turned on Is an error message displayed Is the Toshiba logo message displayed If the Password message displays type the password Are Toshiba Windows 98 2000 or XP being loaded 1 Perform the Power Supply Troubleshooting Procedures in section 2 3 Perform the Power Supply Troubleshooting Procedures in section 2 3 Perform the Main Board Troubleshooting Procedures in section 2 4 P...

Page 40: ... needed Perform the 3 5 USB FDD Troubleshooting Procedures in section 2 5 Is the diagnostic test loaded No Yes Perform each test of the diagnostic test Is an error detected by any of the diagnostic test No Yes System is normal END After conforming which diagnostic test has detected an error perform the appropriate procedures as outlined below Do the touch pad work correctly Perform the Touch pad T...

Page 41: ...r is detected on the system test memory test display test Expansion test Real timer test or Sound LAN modem test perform the Main Board Troubleshooting Procedures in Section 2 4 2 If an error is detected on the floppy disk test perform the USB FDD Troubleshooting Procedures in Section 2 5 3 If an error is detected on the hard disk test perform the HDD Troubleshooting Procedures in Section 2 6 4 If...

Page 42: ...ontrols many functions and components To determine if the power supply is functioning properly start with Procedure 1 and continue with the other Procedures as instructed The procedures described in this section are Procedure 1 Power supply icon Check Procedure 2 Error Code Check Procedure 3 Connection Check Procedure 4 Quick Charge Check Procedure 5 Replacement Check ...

Page 43: ...or code Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights green Battery is fully charged and the external DC is input It has no relation with ON OFF of the system power Blinks orange even intervals The battery level is low while the system power is ON Flashes orange The battery level is low and t...

Page 44: ...t off the power supply to the computer by force 2 Re attach the battery pack and the AC adapter If icon s are still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure 3 Check 3 If the battery icon does not light orange or green go to Procedure 4 CAUTION Use a recommended AC adapt...

Page 45: ...D3 D4 D5 D6 D7 Order Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below Then go to Check 2 DC power supply AC adapter Error code Meaning 10h AC Adapter output voltage is over 16 5V 11h Commondock output voltage is over 16 5V 12h Current from the DC power supply is over 4 95A 13h Current from the DC power supply is over 0 5A when there is...

Page 46: ...ut Error code Meaning 50h E5V voltage is over 6 0V when the computer is powered on off 51h E5V voltage is 4 5V or less when the computer is powered on 52h E5V voltage is 4 5V or less when the computer is booting up 53h E5V voltage is abnormal while the computer is suspended 54h E5V voltage is abnormal during shutdown CV support 55h E5V voltage is 4 5V or less at power on CV support E3V output Erro...

Page 47: ...age is 1 00V or less when the computer is booting up 83h PTV voltage is 1 00V or more when the computer is powered off 2R5 E2V output Error code Meaning 90h 2R5 E2V voltage is over 3 00V when the computer is powered on 91h 2R5 E2V voltage is 2 125V or less when the computer is powered on 92h 2R5 E2V voltage is 2 125V or less when the computer is booting up 93h 2R5 E2V voltage is abnormal while the...

Page 48: ...ke sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected correctly go to the following step Connect a new AC adapter and AC power cord If the error still exists go to Procedure 5 Check 3 In the case of error code 21h Go to Procedure 3 Check 4 For any other errors go to Procedure 5 ...

Page 49: ...alled and the battery icon still does not light go to Procedure 4 Procedure 4 Quick Charge Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Make sure the AC adapter is firmly plugged into the DC IN socket Check 2 Make sure the battery pack is properly installed If the battery is properly installed go to Check 3 Check 3 The batter...

Page 50: ...pplied to the main board by the AC adapter If either the AC adapter or the main board was damaged perform the following Checks To disassemble the computer follow the steps described in Chapter 4 Check 1 Replace the AC adapter with a new one If the AC adapter is still not functioning properly perform Check 2 Check 2 Replace the main board with a new one ...

Page 51: ...n describes how to determine if the main board is defective Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debug port D port Check on Boot Mode Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 52: ...ta is lost If you press the F1 key as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press F1 ...

Page 53: ...is displayed go to the 1 8 HDD Troubleshooting Procedures in Section 2 6 If error message 22 or 23 is displayed go to the 3 5 USB FDD Troubleshooting Procedures in Section 2 5 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY E...

Page 54: ...ebug port test The test procedures are follows 1 Connect the debug test cable to the connector PJ325 of the main board For disassembling to connect the test cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the results 4 Boot the computer in MS DOS mode PC that displays the test results T...

Page 55: ...the FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the D port status is FFFFh normal status go to Procedure 3 7 When the D port status falls into any status in Table 2 3 execute Check 1 F100 000 000382 IRT_CHK_INI SYSI_START D port status Time second to process Contents of process ...

Page 56: ...Examining the checksum of other data in a flash memory F001h Initializing a KBC 1 Checking if EC KBC firmware is to be rewritten Initializing a KBC Disabling network connecting Sending command bytes Sending scan enable command Checking F12 key in F002h Checking whether BIOS rewrite is requested Checking whether BIOS rewrite is requested F003h Rewriting BIOS Initializing GPIO I O space Enabling BIO...

Page 57: ...ory Enabling L1 cache memory Testing CMOS for access Checking the voltage of a CMOS backup battery Examining the checksum of CMOS Initializing data in CMOS 1 Setting up IRT status Checking and initializing CMOS Storing the size of DRAM F103h Checking for branch of resuming ICH2 M Power Failure Examining the checksum of SMRAM Checking whether the memory configuration have been changed Examining the...

Page 58: ...hecking whether Geyserville is supported Switching CPU clock speed to high F106h Initializing ACPI KBC VGA Storing the size of ROM in a buffer sound function and PIC Reading EC version Updating the type of flash memory Determining what country the computer is designed to be d i Checking the default settings of CMOS Initializing ACPI table Setting up a clock generator AC 97 control Initializing inf...

Page 59: ...tarting an HDD initialization sequence Starting an FDD initialization sequence Initializing a USB Host Controller and recognizing a device Generating output codes F10Bh Checking the first 64KB of Checking the first 64KB of memory F10Ch Initializing interrupt vectors Initializing interrupt vectors F10Dh Initializing a NDP Initializing a NDP F10Eh Setting up system Storing CMOS error information in ...

Page 60: ...ing optional I O ROM F11Ch Final setting up prior to boot up Storing the value of 40 00 Setting up the address of font data for resuming password Setting up the parameters for character repeat on a USB k b d Getting keys pressed during the IRT Storing shadow RAM size Updating system resources information prior to boot up Renewing memory mapping data for INT15h E820h f ti Updating a table for DMI C...

Page 61: ...he Setup Waiting for the motor off of a disabled HDD Concluding FDD information Clearing power button status Enabling the power button F11Dh Waiting for setting up of a clock generator Waiting for setting up of a clock generator FFFFh Completion Completion of checking DPORT status Check 1 If the D port status error code F11Ah is displayed go to the 3 5 USB FDD Troubleshooting Procedures in Section...

Page 62: ...tic for more information on how to perform these tests 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 ASYNC test 7 Hard Disk test 8 Real Timer test 9 NDP test 10 Expansion test 11 Sound LAN Modem test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement Check I O units or main board may be damaged Replace the I O units or disassemble...

Page 63: ...Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program Insert the Diagnostics Disk in the floppy disk drive of the computer turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly aft...

Page 64: ...in Table 2 4 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 4 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer err...

Page 65: ... 1 Make sure the following cable and connector are firmly connected to the main board If any of the connections are loose reconnect firmly and repeat Procedure 2 If there is still an error go to Check 2 Check 2 The USB FDD may be defective or damaged Replace it with a new one If the FDD is still not functioning properly perform Check 3 Check 3 Replace the main board with a new one following the st...

Page 66: ... Partition Check Insert the Toshiba MS DOS system disk and start the computer Perform the following checks Check 1 Type C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Type FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If dr...

Page 67: ...o to Check 3 If the following messages do not appear perform Check 5 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Check SETUP to see whether the Hard Disk option is set to Not used If it is set to Not used choose another setting and return to Check 1 If it is not set to Not used go to Check 4 Check 4 Using the SY...

Page 68: ...at by the test program refer to the Chapter 3 Check 1 Format the 1 8 HDD using MS DOS FORMAT command Type as FORMAT C S U If the 1 8 HDD can not be formatted perform Check 2 Check 2 Using the MS DOS FDISK command set the 1 8 HDD partition If the partition is not set go to Check 3 If it is set format the 1 8 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 1 8 HDD with a...

Page 69: ... status will be displayed The error codes and statuses are described in Table 2 5 If an error code is not displayed but the problem still exists go to Procedure 5 Table 2 5 1 8 HDD error code and status Code Status 01h Bad command 02h Address mark not found 04h Record not found 05h HDC not reset 07h Drive not initialized 08h HDC overrun error DRQ 09h DMA boundary error 0Ah Bad sector error 0Bh Bad...

Page 70: ...form the following checks to check the connecting portion Check 1 Make sure the following connector is firmly connected to the HDD and main board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The 1 8 HDD may be damaged Replace it with a new one and check the operation If the problem still exists perform Check 3 Check 3 ...

Page 71: ...go to Procedure 2 If an error does not occur the keyboard is functioning properly Procedure 2 Connector Check and Replacement Check The keyboard or main board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the keyboard cable is firmly connected to the main board If the conn...

Page 72: ... Refer to Chapter 3 Tests and Diagnostics for details This program checks the display controller on the main board If an error is detected go to Procedure 3 Procedure 2 Connector and Cable Check The LCD module is connected to the main board through the LCD harness The cable may be disconnected from each board or damaged Disassemble the computer following the steps described in Chapter 4 Replacemen...

Page 73: ...splay is dark the back light does not light perform Check 5 Check 1 The display ON OFF switch may be damaged Remove the display ON OFF switch and repeat Procedure 4 If there is still an error go to Check 2 Check 2 The LCD harness may be damaged Replace the damaged harness with a new one and repeat Procedure 4 If there is still an error go to Check 3 Check 3 The display module may be damaged Replac...

Page 74: ...est program For the operating procedure see Chapter 3 If any error is detected perform Procedure 2 The pointing device is operating normally if no error is detected Procedure 2 Connector checking and replacement checking The touch pad is connected to the main board PJ334 with a flexible cable This cable may have come off the connector or the connector may have come off the main board Disassemble t...

Page 75: ...instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Modem test program available as part of the maintenance test program This program checks the modem See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 ...

Page 76: ...cted to the PJ3 on the HD board And make sure the PJ1 on the HD board has been firmly connected to the PJ3 on the Main board If any connector is disconnected connect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The Modem jack may be faulty Replace it with a new one If the modem function is still not working properly perform Check 3 Check 3 The MDC may be f...

Page 77: ...ures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check To check the LAN function execute the Modem test program subtest 03 LAN loop back test See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 ...

Page 78: ...the computer following the steps described in Chapter 4 and perform the following checks Check 1 Check if the LAN jack is connected firmly to the connector PJ352 of the main board If it is loose or disconnected connect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The LAN jack may be defective Replace the LAN jack with a new one If the problem persist perfo...

Page 79: ... come off Disassemble the computer and check the connector connections Execute Chapter 1 if the speaker is not working properly Go to Check 2 if the external Microphone terminal and the Headphone are not working properly Check 1 If the speaker is not working properly the speaker cable may come off Make sure the speaker cables are connected to the Main board PJ10 firmly If there is still an error p...

Page 80: ...w one following the steps in Chapter 4 If the speaker is still not working properly go to Check 2 Check 2 The main board may be faulty Replace it with a new one following the instructions in Chapter 4 Check 3 The external Microphone terminal and the Headphone are not working properly the Main board the FL board or the SC board may be faulty Replace those boards with new ones following the steps in...

Page 81: ...lly the SD card and the data in the SD card can be read If the card is nor recognized or data are not read go to Procedure 2 Procedure 2 Connector Replacement Check The SD card is connected to the connector PJ364 of the main board Check 1 Check the SD card is firmly inserted to the connector PJ364 of the main board If not insert it firmly If the SD card is still not functioning properly perform Ch...

Page 82: ...tion Check Procedure 3 Antennas Capability Check Procedure 4 Replacement Check Procedure 1 Transmitting Receiving Check Make sure the wireless communication switch on the computer is turned ON If it is not turn ON Check 1 Execute test program CERT201T EXE to check the transmitting receiving function of the wireless LAN You will need a second computer that can communicate by the wireless LAN If the...

Page 83: ...f the connecter is disconnected connect firmly then return to Procedure 1 If there is still an error go to Check 2 Check 2 Make sure the wireless LAN antennas black and white are firmly connected to the Wireless board If the antennas are disconnected connect firmly then return to Procedure 1 If there is still an error go to Check 3 Check 3 Make sure the connection between the SC board PJ999 and th...

Page 84: ...t up for impedance measurement to the antenna jig Measure the white antenna s resistance 4 Determine the resistance The antenna passes the test when the resistance is less than 5Ω If it is more than 5Ω the antenna is faulty 5 Measure the black antenna s resistance Check if there is faulty Figure 2 4 Antenna Test jig Measurement Value Pass fail Comment Less than 5Ω Pass Include cable loss More than...

Page 85: ...ting 2 Troubleshooting Portege 2000 Maintenance Manual 960 333 2 49 If each wireless antenna pass the above test return the Wireless LAN module back then perform Procedure 1 If the wireless LAN has still an error go to Procedure 4 ...

Page 86: ...new one Check 1 The wireless LAN board may be defective or damaged Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one If there is still an error go to Check 2 Check 2 The SC board may be defective or damaged Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one If there is still an error go to ...

Page 87: ...Chapter 3 Tests and Diagnostics ...

Page 88: ...3 Tests and Diagnostics 3 ii Portege 2000 Maintenance Manual 960 333 3 ...

Page 89: ...7 Display Test 3 16 3 8 USB Floppy Disk Test 3 19 3 9 ASYNC Test 3 21 3 10 Hard Disk Test 3 22 3 11 Real Timer Test 3 25 3 12 NDP Test 3 27 3 13 Expansion Test 3 28 3 14 Wireless LAN Test Program 3 30 3 15 Sound LAN Modem Test 3 37 3 16 Error Status Code 3 39 3 17 HDC Status 3 41 3 18 FDD Cleaning 3 43 3 18 1 Function Description 3 43 3 18 2 Operations 3 43 3 19 Log Utilities 3 44 3 19 1 Function ...

Page 90: ...1 Floppy Disk Drive Utilities 3 48 3 21 1 Function Description 3 48 3 21 2 Operations 3 48 3 22 System Configuration 3 54 3 22 1 Function Description 3 54 3 22 2 Operations 3 55 Tables Table 3 1 Subtest names 3 7 Table 3 2 Error status codes names 3 39 Table 3 3 Hard disk controller status register contents 3 41 Table 3 4 Error register contents 3 42 ...

Page 91: ...s and the Diagnostic Test consists of 10 programs NOTE To start the diagnostics follow these steps 1 Check all cables for loose connections 2 Exit any application and close Windows The DIAGNOSTIC MENU consists of the following 6 test programs DIAGNOSTIC TEST HEAD CLEANING LOG UTILITIES RUNNING TEST FDD UTILITIES SYSTEM CONFIGURATION The DIAGNOSTIC TEST MENU contains the following 10 functional tes...

Page 92: ...k test A cleaning kit to clean the floppy disk drive heads FDD Head Cleaning A PC card wraparound connector Expansion test An external CRT monitor Expansion test Headphone Sound LAN Modem test A microphone Sound LAN Modem test FAT MODE inspection device Sound LAN Modem test The following sections detail the tests of the DIAGNOSTIC TEST MENU Refer to Sections 3 17 through 3 21 for detailed informat...

Page 93: ...lect the FDD in the display for selecting booting unit Then press ENTER The following menu will appear TOSHIBA personal computer XXXX DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTICS MENU 1 DIAGNOSTIC TEST 2 3 4 HEAD CLEANING 5 LOG UTILITIES 6 RUNNING TEST 7 FDD UTILITIES 8 SYSTEM CONFIGURATION 9 EXIT TO MS DOS NOTE To exit the DIAGNOSTIC TEST MENU press the Esc key If a test pro...

Page 94: ...0XX DIAGNOSTIC TEST MENU 1 SYSTEM TEST 2 MEMORY TEST 3 KEYBOARD TEST 4 DISPLAY TEST 5 FLOPPY DISK TEST 6 7 ASYNC test 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 13 14 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU Functions 1 through 14 are the Diagnostic Tests Function 88 sets the floppy disk drive and hard disk drive error retry count 0 255 Return to the Di...

Page 95: ...UB TEST MENU 01 ROM checksum 02 03 04 Fan ON OFF 05 06 Quick charge 07 DMI read 08 DMI write 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above 5 Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys ...

Page 96: ...side of the display screen as shown below ERROR STATUS NAME HALT OPERATION 1 Test end 2 Continue 3 Retry Press 1 Terminates the test program and returns to the subtest menu Press 2 Continues the test Press 3 Restarts the test from the error Selecting NO of ERROR STOP keeps the test running even if an error is found When an error occurred the error status is displayed and the error counter is incre...

Page 97: ...ORY 01 02 04 05 06 Conventional memory Protected mode Cache memory L2 Cache memory Stress 3 KEYBOARD 01 02 04 05 07 08 Pressed key display Pressed key code display Pointing Stick USB test Intouch key Internet key 4 DISPLAY 01 02 03 04 05 06 07 08 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness CRT shado...

Page 98: ...K 01 02 03 04 06 07 09 10 Sequential read Address uniqueness Random address data Cross talk peak shift Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 03 PCMCIA wraparound RGB monitor ID SOUND MO DEM LAN 01 02 03 04 Microphone recording play DOREMI LAN MODEM ...

Page 99: ...orce with Fan ON OFF commands The following message will appear Make sure the rotation of the fan stops and press Enter Fan OFF Press Enter key The following message will appear Make sure the rotation of the fan starts and press Enter Fan ON Press Enter key Subtest 06 Quick charge This subtest checks the status for the quick charge Subtest 07 DMI read The information in the Flash ROM is displayed ...

Page 100: ...er s version number and press Enter e g XP341C401A86 3 Enter Serial Number Input the computer s serial number and press Enter e g Z9012374 4 Enter Model Number Input the computer s sales model number and press Enter e g XP341C401A86 5 Enter Bundle Number Input the computer s PCN bundle number and press Enter e g PCN0482TOZ01 S2A0281D990 6 When you press Enter the DMI information is written to the ...

Page 101: ...ult with the original data The test address is displayed each 4 KB Subtest 02 Protected Mode NOTE The CONFIG SYS file must be configured without extended memory manager programs such as EMM386 EXE EMM386 SYS or QEMM386 SYS Also the HIMEM SYS must be deleted from the CONFIG SYS file This subtest writes constant data and address data then reads the new data and compares the result with the original ...

Page 102: ...Number of hits OK Number of misses Number of hits NG Read Write Compare data directly by G A operation for the TAG RAM Subtest 06 Stress This test prepares the write read buffer size 1b30h and produce write date in the write buffer The write data is written in the area larger than 1 MB and read into the read buffer then repeated to compare until maximum size Test data ffh ffh ffh ffh ffh 00h 00h 0...

Page 103: ...ard actions Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Pressed Key Display When you execute this subtest the keyboard layout is drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function which causes the key s display chara...

Page 104: ... touch pad and slide your finger towards the upper left the DIRECTION display changes according to the following illustration When a touch pad switch is pressed the LAT displays appear on the right side one by one The parameters appear on the center of the display If the IPS switches are pressed at the same time the subtest menu displays IPS TEST PROGRAM Vx xx POINTING PARAMETER STATUS 0008h X RAT...

Page 105: ... following message will appear Select a port to be tested and press Enter Test port number select 1 Port0 2 Port1 0 Port0 1 If the test ends successfully OK is displayed If nothing is displayed there may be a problem with the USB port Check the wraparound connection and repeat the test Subtest 07 Intouch key test This subtest checks moving of the Intouch key Subtest 08 Internet key test This subte...

Page 106: ... and 55h and the address data to the video RAM 16MB The data is read and compared to the original data Subtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter ...

Page 107: ... 13 Mode 3 Mode 111 640 480 64K Mode 112 640 480 16M Mode 114 800 600 64K Mode 115 800 600 16M Mode 117 1024 768 64K The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 05 All Dot On Off for LCD This subtest displays an all white screen then an all black screen The display changes...

Page 108: ...HHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu press Enter ...

Page 109: ... Enter Test drive number select 1 FDD 1 2 FDD 2 0 FDD 1 2 Media in drive 1 mode 0 2DD 1 2D 2 2D 2HD 2DD 3 2HD 2HD Media mode 1 1 20MB 2 1 44MB Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters SUB TEST MENU 01 Sequential read 02 Sequential read write 03 Random address data 04 ...

Page 110: ...ontinuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random Address Data This subtest writes random data to random addresses on all tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 04 Write Specified Address This subtest writes ...

Page 111: ...unctions Move the highlight bar to the subtest you want to execute and press Enter The following shows the subtest 06 format System Asynchronous Speed 9600BPS Data Eight data bits and one parity bit Even parity Data pattern From 20h to 7Eh Subtest 06 FIR SIR Point to Point send CAUTION This test needs to access from the computer to the other computer infrared port Send from 20h to 7Eh data to the ...

Page 112: ...efore running the test the customer should transfer the contents of the hard disk to another one by executing BACKUP EXE or others The following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU 1 Select the hard disk test drive number to be tested Test drive number select 1 HDD 1 2 HDD 2 0 HDD1 2 2 This message is used to select the retry operation when the har...

Page 113: ...d the last two digits indicate the sector The first digit of the STATUS number indicates the drive number being tested and the last two digits indicate the error status code as explained in Table 3 2 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 to maximum track When all the tracks on the HDD have been read the test starts at the m...

Page 114: ...a Cylinder B5ADAD 0 cylinder 4A5252 1 cylinder EB6DB6 2 cylinder 149249 3 cylinder 63B63B 4 cylinder 9C49C4 5 cylinder 2DB6DB 6 cylinder D24924 7 cylinder Subtest 06 Write Specified Address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read Specified Address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtes...

Page 115: ...te XX XX XXXX Current time XX XX XX Enter new date PRESS ENTER KEY TO EXIT TEST Step 2 If the current date is not correct input the correct date and press Enter The date is updated and the following prompt will appear Enter new time Step 3 If the current time is not correct input the correct time in 24 hour format and press Enter The time is updated The date and the time are displayed alternately ...

Page 116: ...CAUTION When this subtest is executed the current date and time are erased This subtest checks the real time clock increments Make sure the date and time are displayed in the following format and they move forward correctly Current date 12 31 1999 Current time 23 59 58 PRESS Enter KEY TO EXIT TEST Press Enter to exit ...

Page 117: ...st To execute the NDP test select 10 NDP TEST from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen The NDP test contains one subtest Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication Press Ctrl Break to exit ...

Page 118: ...ks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 80 xx Wait line 40 xx 80 05 00005 nn xx...

Page 119: ...ansion TestExpansion Test 3 Tests and Diagnostics Portege 2000 Maintenance Manual 960 333 3 29 Subtest 03 RGB monitor ID test Connect a CRT monitor for this subtest This subtest is conducted with VESA commands ...

Page 120: ...Refer to Section 2 14 Wireless LAN Troubleshooting for a detailed description of the troubleshooting procedures for the wireless LAN 1 Preparing the target machine for Ping Pong Responder a Insert a floppy disk containing the test program into the target machine and turn the target machine b Prompts are displayed as shown in Figure 3 1 if it is the first time the program has run Input parameters a...

Page 121: ...lt 3 Press Enter twice to start Ping Pong Responder as shown below The target machine is ready to test when this screen is displayed WaveLAN II TELEC Testprogram V02 01 Sep 11 2000 09 28 45 Function Ping Pong Responder Parameters Rate Fixed 1 2 4 5 Auto 3 6 7 3 Transmit counters Total Ok Exc Retry Aged Discon Form 200 200 0 0 0 0 0 Receive counters Total Normal MiM1 MiM2 NoAntDiv 200 200 0 0 0 Dat...

Page 122: ...gure 3 4 Setup iobase irq f Main Menu shown below is displayed after you set the parameters or if they have set already WaveLAN II TELEC Testprogram V02 01 Sep 11 2000 09 28 45 Main Menu Initialise FW defaults Synchronise Addresses Set channel Show Local Address Tx continuous on Set Remote Address Rx continuous on Stop Versions Testpatterns Erase MAC Address Transmit Restore MAC Address Receive Ca...

Page 123: ...Hz 4 2427 MHz 5 2432 MHz 6 2437 MHz 7 2442 MHz 8 2447 MHz 9 2452 MHz 10 2457 MHz 11 2462 MHz 12 2467 MHz 13 2472 MHz 14 2484 MHz ESC ENTER MENU Figure 3 6 Set channel menu i Select a communication channel 10 2457 MHz and press Enter Result is displayed as below Result Channel 10 Selected Vgdac 65 refdac 6f Hit any key to proceed Figure 3 7 Result of setting channel j Press Enter to return to Main ...

Page 124: ...unication channel 10 2457 MHz and press Enter The result is displayed h Press Enter again to return to Main Menu i Select Ping Pong Initiator from Main Menu to display prompts for parameters as shown below WaveLAN II TELEC Testprogram V02 01 Sep 11 2000 09 28 45 Function Ping Pong Initiator Parameters No of frames 200 Length 13 2244 1400 Delay ms 30 Rate Fixed 1 2 4 5 Auto 3 6 7 3 ESC ENTER Figure...

Page 125: ...E Stop ESC Abort TAB Swap screen ESC ENTER Figure 3 9 Ping Pong Initiator 3 Concluding the test result and finishing the test a The target computer passes the test if the results displayed on the reference computer are the same as those below Transmit counters Total 200 Transmit counters Ok 200 Receive counters Total 200 Receive counters Normal 200 Note Do not look at the target machine but at the...

Page 126: ... Press Enter to quit the test Return to Main Menu and wait the test end command shown below WaveLAN II TELEC Testprogram V02 01 Sep 11 2000 09 28 45 Press q to really quit Enter to return to main menu ENTER q Q Figure 3 10 Quit message e Press Q key to quit the test program Turn the computer off to finish the test ...

Page 127: ...ROGRAM SOUND LAN MODEM TEST 1 Microphoned recording play 2 DOREMI 3 LAN 4 MODEM Press test number 1 4 Press the number you want to test and press Enter NOTE To execute Subtest 01 the external microphone is required The system is capable of producing high volume sound so when you use the headphones be careful to set the volume low and adjust it as necessary Using the headphones at full volume could...

Page 128: ...OOPBACK test This subtest checks the operation of mini PCI I F by the loopback in the chip The large OK is displayed if no error occurred Subtest 04 MODEM test For this subtest connect the modem PCB and RJ11 connector with a harness This subtest contains the following tests They are tested with the dedicated FAT MODE inspection device Product Code QE2000P01 made by Nittou Denki Seisakusyo Scorpio ...

Page 129: ...ID Writer Error Memory 01 02 14 DD DE DF Parity error Protected mode not change Memory write read error Cache memory error 2nd Cache error TAG RAM error Keyboard 01 02 03 04 05 06 Mouse interface error IPS interface error Interface error Retransmit error Mouse handler not support PS 2 mouse IPS not FDD 01 02 03 04 06 08 09 10 20 40 60 80 EE Bad Command Error Address Mark Not Found Write Protected ...

Page 130: ...itialized HDC overrun DRQ DMA Boundary Error Bad Sector Bad Track Error ECC Error ECC recover error HDC Error Seek Error Time Out Error Drive Not Ready Undefined Error Write Fault Status Error Access Time Out Error No HDD PCMCIA C1 C2 C3 C4 C5 C6 C7 C8 CB CD ADDRESS LINE ERROR REG LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERRO...

Page 131: ...ror register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRDY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault condition occurred 4 DSC Drive seek complete 0 The hard disk drive heads...

Page 132: ...d block mark is detected 6 UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There was no ID field 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or a command abort error 1 TK0 Track zero 0 The hard disk detected track 0 1 The hard disk could not detect track 0 0 Not used ...

Page 133: ...ram 3 18 2 Operations 1 Selecting test 4 HEAD CLEANING from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING V6 00 Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the following message appears the FDD head cleaning has begun Cleaning ...

Page 134: ... This function can also store data on a floppy disk or output the data to a display or a printer If the power switch is turned off the error information will be lost The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status code STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status code H...

Page 135: ... 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log information from a...

Page 136: ...es connected to the computer for the FDD test 3 20 2 Operations COUTION Do not forget to load a formatted work disk in the FDD If a work disk is not loaded an error will be generated during the FDD testing 1 Remove the diagnostics disk from the floppy disk drive and insert the formatted work disk 2 Select 6 RUNNING TEST from the DIAGNOSTIC MENU and press Enter The following message is displayed Se...

Page 137: ... 47 3 After specifying of the Serial A test the following message will appear Mount the work disk s on the drive s then press Enter key Warning The contents of the disk s will be destroyed 4 This program is executed in the above mentioned ways To terminate the program press Ctrl Break ...

Page 138: ... DOS FORMAT command This program formats the floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of the fl...

Page 139: ... display the following message Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Test program Disk from the FDD insert the work disk and press any key The following message will be displayed and the FDD format is executed FDD TYPE TRACK XXX FD...

Page 140: ...the program has started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d Remove the source disk from the FDD insert a formatted work disk and press any key The following message will appear and start copying to the target disk Insert target disk into drive A Press any key when ready track head XXX X e When the amount of data is too large to be copied in one opera...

Page 141: ... 2HD d Select a format type and the following message will appear Insert source disk into drive A Press any key when ready e Select a media mode and the following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number the ...

Page 142: ...60 333 j Set the LBA number you want to dump The system will access the disk and dump a list k The following message will appear To finish the dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No ...

Page 143: ...rs XXXX XXXX Removable Cylinders XXXX XXXX No of Heads XXXX XXXX Unformat Bytes Track XXXX XXXX Unformat Bytes Sector XXXX XXXX Sectors Track XXXX XXXX Gap Length XXXX XXXX Sync Bytes XXXX XXXX Reserved h XXXX Serial No YYY Controller Type h XXXX Sector Buffers XXXX XXXX ECC Bytes XXXX XXXX Firmware Rev YYYYYY Model No YYYY Reserved h XXXX Double Word Capability XXXX XXXX Press Enter key Press Ent...

Page 144: ...information for the computer 1 Processor Type 2 VGA Controller 3 MS DOS Version 4 BIOS ROM version 1st ID 2nd ID 5 BOOT ROM version 6 KBC version 7 PS Micon Version 8 Total Memory Size 9 Battery Code 10 Sound System 11 The number of printer ports 12 The number of ASYNC ports 13 The number of math co processors 14 The number of PCMCIA Slots 15 Modem Type 16 LAN Type 17 FDD Information 18 The number...

Page 145: ... MS DOS Version Vxxxx BIOS ROM Version Vxxxx 1st ID FCH 2nd ID 73H BOOT ROM Version Vxxxx KBC Version Vxxxx PS Micom Version Vxxxx EC Version V0 51 Total Memory Size xxxxMB Conventional Memory 00639KB Battery Code Sound System M1535 0 Printer Adapter LPT1 LPT2 LPT3 0 ASYNC Adapter COM1 XXXCOM2 COM3 1 Math Co Processor 1 PCMCIA Slot Modem LAN None 1 Floppy Disk Drive s Track 000 Sector 18 1 Hard Di...

Page 146: ...3 Tests and Diagnostics 3 22 System Configuration 3 56 Portege 2000 Maintenance Manual 960 333 ...

Page 147: ...Chapter 4 Replacement Procedures ...

Page 148: ...4 Replacement Procedures 4 ii Portage 2000 Maintenance Manual 960 333 4 ...

Page 149: ...rew Notation 4 7 4 2 Battery pack PC card 4 8 4 2 1 Battery pack 4 8 4 2 2 PC card 4 10 4 3 Memory module 4 11 4 4 HDD 4 14 4 5 Keyboard Bottom cover 4 17 4 5 1 Keyboard 4 17 4 5 2 Bottom cover 4 19 4 6 Speaker RTC battery 4 22 4 6 1 Speaker 4 22 4 6 2 RTC battery 4 23 4 7 Wireless LAN board MDC board HDD cable 4 24 4 7 1 Wireless LAN board 4 24 4 7 2 MDC board 4 25 4 7 3 HDD cable 4 26 4 8 PC car...

Page 150: ... pad 4 33 4 11 2 MODEM jack 4 35 4 11 3 LED SW membrane 4 36 4 12 Power Membrane SW Wireless LAN antenna 4 37 4 12 1 Power Membrane SW 4 37 4 12 2 Wireless LAN antenna 4 39 4 13 LCD mask FL inverter LCD LCD cable 4 41 4 13 1 LCD mask 4 41 4 13 2 FL inverter 4 43 4 13 3 LCD 4 44 4 13 4 LCD cable 4 45 4 14 Hinge 4 47 4 15 Fluorescent Lamp 4 51 4 15 1 Replacing the 14 1 inch Toshiba fluorescent lamp ...

Page 151: ...ving the RTC battery 4 23 Figure 4 15 Removing the wireless LAN board 4 24 Figure 4 16 Removing the MDC board 4 25 Figure 4 17 Removing the HDD cable 4 26 Figure 4 18 Removing the PC card slot 4 27 Figure 4 19 Removing the main board 4 28 Figure 4 20 Removing the FAN 4 30 Figure 4 21 Removing the sound board 4 31 Figure 4 22 Removing the SW knob 4 32 Figure 4 23 Removing the latch assembly 4 33 Fi...

Page 152: ...oving the LCD cable holder 4 45 Figure 4 36 Removing the screw 4 45 Figure 4 37 Separating the palm rest cover 4 47 Figure 4 38 Removing the LCD cover hinge 4 48 Figure 4 39 Removing the palm rest cover left side hinge 4 49 Figure 4 40 Removing the palm rest cover right side hinge 4 50 Figure 4 41 to 4 51 Replacing Toshiba fluorescent lamp 1 to 11 4 52 to 4 62 ...

Page 153: ...rmine the order in which FRUs need to be removed Chart Notation The chart shows the case for the following example Removing the main board All FRUs down to the 4 10 FR Board CON Holder to 4 16 Fan Module CPU units immediately above the main board must be removed Similarly as this requires the removal of 4 9 Display Assembly all the units from 4 2 1 Battery Pack to 4 8 IPS Switch Touchpad must be a...

Page 154: ...battery installed to the computer is typically already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any edges or corners Caution 1 C...

Page 155: ...nostic tests described in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and re assembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a large num...

Page 156: ...des of the pressure plate such that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected If the cable is disconnected from the connector reconnect it making sure that you draw enough the pressure plate to insert fully the cable 2 For spring connectors lifting up the stopper frees the ...

Page 157: ... any screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the...

Page 158: ... 2 5mm 0 294 N m 3 0 kgf cm M3 3mm 0 549 N m 5 6 kgf cm Note To prevent damage to THIN HEAD screws press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of the screw Even numbered le...

Page 159: ... computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw shape Screw length mm Screw shape B Bind screw F Flat head screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm bind screw ...

Page 160: ...en removing the battery pack Similarly do not drop knock scratch disassemble twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Turn the computer upside down 4 Slide the battery latch in the direction indicated by the arrow and open the lock Pull the battery slightly Figure 4 1 Removing the battery pack...

Page 161: ... battery pack may explode if not fitted operated handled or disposed correctly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba Note Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Connect the AC adapter and all other external devices...

Page 162: ...ions in the PC card manual or the manuals of the computer system you are using 1 Push the eject button It will pop out when you release it Then press once more the eject button to eject the PC card 2 Grasp the PC card and remove it Figure 4 2 Removing the PC card Installing the PC card The following describes the procedure for installing the PC card See Figurer 4 2 1 Make sure the eject button do ...

Page 163: ...ory module terminals Any dirt on the terminals may cause memory access problems Never press hard or bend the memory module Removing the memory module To remove a memory module confirm that the computer is in boot mode Then perform the following procedure See Figure 4 3 4 4 1 Turn the computer upside down 2 Remove the following screws fixing the memory slot cover M2 2 5B SPECIAL HEAD screw x2 M2 2 ...

Page 164: ...cedures 4 3 Memory module 4 12 Portage 2000 Maintenance Manual 960 333 4 Remove the following screw and the memory module M2 3S S THIN HEAD screw x1 M2 3S S THIN HEAD Memory module Figure 4 4 Removing the memory module ...

Page 165: ... 4 1 Install the memory module to the main board and secure it with the following screw M2 3S S THIN HEAD screw x1 Caution The power must be turned off when you insert the memory module Inserting a memory module with the power on risks damaging the module or the computer itself Never press hard or bend the memory module 2 Install the memory slot cover 3 Secure the following screws to fix the memor...

Page 166: ...emoving the HDD See Figure 4 5 4 6 4 7 Caution Take care not to press on the top or bottom of the HDD Pressure may cause data loss or damage to the device 1 Turn the computer upside down 2 Remove the following screws fixing the HDD slot cover and remove the cover M2 4B BIND screw x2 M2 4B BIND HDD slot cover Figure 4 5 Removing the HDD slot cover ...

Page 167: ...ance Manual 960 333 4 15 3 Hold the HDD holder handle and remove the HDD ASSY from the connector of the main board Connector of the main board Figure 4 6 Removing the HDD ASSY 4 Detach the HDD holder from the HDD HDD HDD holder Figure 4 7 Removing the HDD ...

Page 168: ...wing describes the procedure for installing an HDD See Figure 4 5 4 6 4 7 1 Install the HDD to the HDD holder 2 Insert the HDD into the connector of the main board with holding the HDD holder handle and set the HDD ASSY 3 Install the HDD slot cover and secure it with the following screws M2 4B BIND screw x2 ...

Page 169: ...rd The following describes the procedure for removing the keyboard See Figure 4 8 4 9 Caution As the keytop may fall out when handling the keyboard always hold it by the frame and do not touch the keytop 1 Remove the following screw fixing the bottom cover M2 3B S THIN HEAD screw x1 M2 3B S THIN HEAD Figure 4 8 Removing the bottom cover 2 Open the display ...

Page 170: ...ing the keyboard holder 5 Pick up the top of the keyboard to the front and disconnect the flexible keyboard cable from PJ445 on the main board Installing the keyboard The following describes the procedure for installing the keyboard See Figure 4 8 4 9 1 Connect the flexible keyboard cable to PJ445 on the main board 2 Install the keyboard and secure it with the following screws M2 3S S THIN HEAD sc...

Page 171: ...he bottom cover The following describes the procedure for removing the bottom cover See Figure 4 10 4 11 1 Disconnect the following cables from the connector of the main board PJ9 PJ8 PJ334 PJ7 2 Remove the following screws M2 4S S THIN HEAD screw x6 M2 4S S THIN HEAD PJ7 PJ334 PJ8 PJ9 Figure 4 10 Removing the bottom cover 1 ...

Page 172: ...r upside down and remove the following screws M2 5 6B FLAT BIND screw x2 M2 6B BIND screw x8 M2 4B BIND screw x2 M2 4Z S THIN HEAD screw x1 M2 4B BIND M2 4B BIND M2 5 6B FLAT BIND M2 4Z S THIN HEAD M2 6B BIND M2 6B BIND IO cover Figure 4 11 Removing the bottom cover 2 4 Open the IO cover and remove the bottom cover ...

Page 173: ...igure 4 10 4 11 1 Turn over the computer and install the bottom cover from the IO connector side first 2 Secure the following screws M2 5 6B FLAT BIND screw x2 M2 6B BIND screw x8 M2 4B BIND screw x2 M2 4Z S THIN HEAD screw x1 3 Turn the computer face it up and secure the following screws M2 4S S THIN HEAD screw x6 4 Connect the following cables to the connector of the main board PJ9 PJ8 PJ334 PJ7...

Page 174: ...ng the speaker See Figure 4 12 4 13 1 Peel off the three glass tapes fixing the RTC battery cable speaker cable and MDC cable Figure 4 12 Removing the glass tapes 2 Remove the speaker cable from the connector PJ10 on the main board and remove the speaker rubber holder from the speaker slot 3 Remove the speaker from the rubber holder Speaker Rubber holder Speaker slot Figure 4 13 Removing the speak...

Page 175: ... to fix the RTC battery cable speaker cable and MDC cable 4 6 2 RTC battery Removing the RTC battery The following describes the procedure for removing the RTC battery See Figure 4 14 1 Disconnect the RTC battery cable from the connector PJ790 on the main board and remove the RTC battery from the RTC battery slot Figure 4 14 Removing the RTC battery Installing the RTC battery The following describ...

Page 176: ...r removing the wireless LAN board See Figure 4 15 1 Remove the wireless LAN board upward and remove the two wireless LAN cables from the wireless LAN board Black White Figure 4 15 Removing the wireless LAN board Installing the wireless LAN board The following describes the procedure for installing the wireless LAN board See Figure 4 15 1 Connect the two wireless LAN cables to the wireless LAN boar...

Page 177: ...igure 4 12 2 Remove the following screws fixing the MDC board M2 4Z BIND screw x2 3 Disconnect the MDC cable from the MDC board M2 4Z BIND MDC board MDC cable Figure 4 16 Removing the MDC board Installing the MDC board The following describes the procedure for installing the MDC board See Figure 4 16 1 Connect the MDC cable to the MDC board 2 Install the MDC board and secure it with the following ...

Page 178: ...cribes the procedure for removing the HDD cable See Figure 4 17 1 Disconnect the connector PJ13 from the main board and remove the HDD cable PJ13 HDD cable Figure 4 17 Removing the HDD cable Installing the HDD cable The following describes the procedure for installing the HDD cable See Figure 4 17 1 Connect the connector PJ13 to the main board and install the HDD cable ...

Page 179: ...ng screws fixing the PC card slot M2 4Z BIND screw x2 2 Disconnect the connector PJ11 from the main board and remove the PC card slot M2 4Z BIND PJ11 Figure 4 18 Removing the PC card slot Installing the PC card slot The following describes the procedure for installing the PC card slot See Figure 4 18 1 Connect the connector PJ11 to the main board 2 Install the PC card slot and secure it with the f...

Page 180: ...oard Removing the main board The following describes the procedure for removing the main board See Figure 4 19 1 Disconnect the connector PJ34 PJ35 PJ352 from the main board 2 Remove the following screws fixing the main board M2 4Z S THIN HEAD screw x2 M2 4Z S THIN HEAD PJ352 PJ34 PJ35 Figure 4 19 Removing the main board ...

Page 181: ... for installing the main board See Figure 4 19 1 Stick the radiation sheet as shown in the drawing below Caution Do not overlap the radiation sheet on the prohibited area sown in the following rectangles 2 Install the main board and secure it with the following screws M2 4Z S THIN HEAD screw x2 3 Connect the connector PJ34 PJ35 PJ352 to the main board ...

Page 182: ...e FAN cable from the connector PJ780 on the main board 2 Remove the following screws fixing the FAN M2 4Z BIND screw x3 M2 4Z BIND PJ780 Figure 4 20 Removing the FAN Installing the FAN The following describes the procedure for installing the FAN See Figure 4 20 1 Install the FAN and secure it with the following screws M2 4Z BIND screw x3 2 Install the FAN cable to the connector PJ780 on the main b...

Page 183: ...nd board The following describes the procedure for removing the sound board See Figure 4 21 1 Remove the sound board Sound board SW knob Figure 4 21 Removing the sound board Installing the sound board The following describes the procedure for installing the sound board See Figure 4 21 1 Install the sound board with fitting the SW lever to the SW knob slot ...

Page 184: ... 2 SW knob Removing the SW knob The following describes the procedure for removing the SW knob See Figure 4 22 1 Remove the SW lever SW lever Figure 4 22 Removing the SW knob Installing the SW knob The following describes the procedure for installing the SW knob See Figure 4 22 1 Install the SW lever ...

Page 185: ...1 Touch pad MODEM Jack LED SW membrane 4 11 1 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad See Figure 4 23 4 24 1 Remove the following screw and remove the latch assembly with holding the latch M2 4Z BIND screw x1 M2 4Z BIND Figure 4 23 Removing the latch assembly ...

Page 186: ...igure 4 24 Removing the touch pad 3 Disconnect the RTC battery holder from the touch pad Installing the touch pad The following describes the procedure for installing the touch pad See Figure 4 23 4 24 1 Connect the RTC battery holder to the touch pad 2 Install the touch pad and the touch pad cover and secure them with the following screws M2 3S S THIN HEAD screw x3 3 Install the latch assembly wi...

Page 187: ...e MODEM jack See Figure 4 25 1 Remove the following screw fixing the MODEM jack holder and MODEM jack M2 4Z BIND screw x1 M2 4Z BIND MODEM jack holder Figure 4 25 Removing the MODEM jack Installing the MODEM jack The following describes the procedure for installing the MODEM jack See Figure 4 25 1 Install the MODEM jack holder and the MODEM jack and secure them with the following screw M2 4Z BIND ...

Page 188: ... following screws fixing the LED SW membrane and the LED lens M2 3S S THIN HEAD screw x3 M2 4Z S THIN HEAD screw x1 M2 3S S THIN HEAD LED lens M2 4Z S THIN HEAD LED SW membrane Figure 4 26 Removing the LED SW membrane Installing the LED SW membrane The following describes the procedure for installing the LED SW membrane See Figure 4 26 1 Lift the insulation sheet and Install the LED SW membrane an...

Page 189: ...er membrane SW Wireless LAN antenna 4 12 1 Power membrane SW Removing the power membrane SW The following describes the procedure for removing the power membrane SW See Figure 4 27 4 28 1 Remove the following screw fixing the plastic holder M2 4Z BIND screw x1 M2 4Z BIND Membrane SW Figure 4 27 Removing the plastic holder ...

Page 190: ...M2 3S S THIN HEAD Figure 4 28 Removing the power membrane SW Installing the power membrane SW The following describes the procedure for installing the power membrane SW See Figure 4 27 4 28 1 Close the display cover and secure the following screw and the plastic holder to fix the membrane to the hole Also install the SW M2 4Z BIND screw x1 2 Open the display cover and secure the following screws t...

Page 191: ...following describes the procedure for removing the wireless LAN antenna See Figure 4 29 4 30 4 31 1 Peel off the three glass tapes Figure 4 29 Peeling off the three glass tapes 2 Remove the right side cover black wire cable side and the wireless LAN antenna The wireless LAN antenna is stuck to the frame Wireless LAN antenna Figure 4 30 Removing the right side wireless LAN antenna ...

Page 192: ...e wireless LAN antenna Installing the wireless LAN antenna The following describes the procedure for installing the wireless LAN antenna See Figure 4 29 4 30 4 31 1 Install the left side wireless LAN antenna Stick the wireless LAN antenna to the frame 2 Install the left side cover white wire cable side 3 Install the right side wireless LAN antenna Stick the wireless LAN antenna to the frame 4 Inst...

Page 193: ... 1 LCD mask Removing the LCD mask The following describes the procedure for removing the LCD mask See Figure 4 32 1 Remove the seven screw masks of the LCD mask and remove the following screws M2 3S S THIN HEAD screw x6 M2 3B SPECIAL HEAD screw x1 2 Remove the LCD mask M2 3S S THIN HEAD M2 3B SPECIAL HEAD Latch LCD mask Figure 4 32 Removing the LCD mask ...

Page 194: ...ntenance Manual 960 333 Installing the LCD mask The following describes the procedure for installing the LCD mask See Figure 4 32 1 Install the LCD mask 2 Secure the following screws and install the seven screw masks of the LCD mask M2 3S S THIN HEAD screw x6 M2 3B SPECIAL HEAD screw x1 ...

Page 195: ...ing screw fixing the FL inverter M2 3S S THIN HEAD screw x1 2 Disconnect the both sides of the cable and remove the FL inverter M2 3S S THIN HEAD FL inverter Cable Figure 4 33 Removing the FL inverter Installing the FL inverter The following describes the procedure for installing the FL inverter See Figure 4 33 1 Connect the both sides of the cable and install the FL inverter 2 Install the followi...

Page 196: ...dure for removing the LCD See Figure 4 34 1 Lift the top of the LCD and disconnect the LCD cable on the backside of the LCD 2 Remove the LCD LCD cable Figure 4 34 Removing the LCD Installing the LCD The following describes the procedure for installing the LCD See Figure 4 34 1 Lift the top of the LCD and connect the LCD cable on the backside of the LCD 2 Install the LCD ...

Page 197: ... the procedure for removing the LCD cable See Figure 4 35 4 36 1 Remove the following screw fixing the LCD cable holder M2 4Z S THIN HEAD screw x1 M2 4Z S THIN HEAD Figure 4 35 Removing the LCD cable holder 2 Remove the following screw M4 5Z BIND screw x1 Glass tape M4 5Z BIND LCD cable Figure 4 36 Removing the screw 3 Peel off the four glass tapes and remove the LCD cable ...

Page 198: ...ick the four glass tapes Caution When installing the LCD cable be careful on the following items Do not overlap two harness wires Overlapping of forming tapes is OK Overlapping of the sponge is OK But overlapping of the LCD cover is not OK Strike it against the root of metal plate 2 Secure the following screw on the palm rest cover side M4 5Z BIND screw x1 3 Install the LCD cable holder and secure...

Page 199: ...4 47 4 14 Hinge Removing the LCD cover hinge The following describes the procedure for removing the LCD cover hinge See Figure 4 37 4 38 1 Remove the following screws and separate the palm rest cover M2 5 5Z BIND screw x2 M2 5 5Z BIND Figure 4 37 Separating the palm rest cover ...

Page 200: ...S S THIN HEAD Figure 4 38 Removing the LCD cover hinge Installing the LCD cover hinge The following describes the procedure for installing the LCD cover hinge See Figure 4 37 4 38 1 Install the both sides of the hinge and secure them with the following screws M2 3S S THIN HEAD screw x2 2 Install the palm rest cover and secure it with the following screws M2 5 5Z BIND screw x2 ...

Page 201: ...over hinge The following describes the procedure for removing the palm rest cover hinge See Figure 4 39 4 40 1 Remove the following screws fixing the left side hinge M2 5 5Z BIND screw x1 M2 5 3Z S THIN HEAD screw x2 M2 5 5Z BIND M2 5 3Z S THIN HEAD Figure 4 39 Removing the palm rest cover left side hinge ...

Page 202: ...4 40 Removing the palm rest cover right side hinge Installing the palm rest cover hinge The following describes the procedure for installing the palm rest cover hinge See Figure 4 39 4 40 1 Install the left side hinge and secure it with the following screws M2 5 5Z BIND screw x1 M2 5 3Z S THIN HEAD screw x2 2 Install the right side hinge and the latch metal fitting and secure them with the followi...

Page 203: ...ys use a flat grounded table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent dirtying or scratching the LCD panel Take care when handling the lamp Excessi...

Page 204: ... on a clean and flat worktable To avoid scratching the face of the LCD module make sure the table is free of dirt and dust Place a protection sheet soft cloth or similar one over the front of the module 2 Remove the items indicated by the diagonal line in the drawing c FL cable holding tape x1 d bezel tapes for lamp x2 and e X PCB insulation sheet x1 Caution 1 Be careful not to damage the FPC PCB ...

Page 205: ... the insulation sheet 1 2 without detaching from the bezel side as shown in the drawing below 2 Remove the left side screws and right side screws in the order c shown in the drawing below Caution Use a Philips screwdriver with type 0 bit to remove the screws Production label Figure 4 42 Replacing Toshiba fluorescent lamp 2 ...

Page 206: ...e double adhesive tape of the bezel bottom and remove the bezel Caution 1 When peeling off the latches and the double faced tapes be careful not to damage the FPC 2 When removing the bezel do not break it and do not deform the bezel Release 3 bezel latches Peel off the double adhesive tape slowly Release 3 bezel latches Peel off the double adhesive tape slowly Double adhesive tape within the bezel...

Page 207: ...Procedures Portage 2000 Maintenance Manual 960 333 4 55 4 Opening up the PCB 1 Open the PCB to the horizontal position as shown in the drawing below Caution Be careful not to damage the FPC Figure 4 44 Replacing Toshiba fluorescent lamp 4 ...

Page 208: ...nual 960 333 5 Removing the cell with the PCB 1 Remove the cell with the PCB from the backlight unit as shown in the drawing below Caution 1 Peel off the cell carefully not to break it Figure 4 45 Replacing Toshiba fluorescent lamp 5 Assembling the module 6 Checking the backlight ...

Page 209: ...ement Procedures Portage 2000 Maintenance Manual 960 333 4 57 1 Check the items shown in the drawing below Do not let the sheet out of the frame Do not let the sheet out of the frame Figure 4 46 Replacing Toshiba fluorescent lamp 6 ...

Page 210: ...klight 2 Make sure there is no scratch or dirt on the backlight Also check the back of the cell Next install the cell with the PCB to the backlight unit Caution 1 Install by aligning the left under corner as shown below 2 Be careful not to damage the FPC Cell with PCB Backlight against the left under Figure4 47 Replacing Toshiba fluorescent lamp 7 ...

Page 211: ...000 Maintenance Manual 960 333 4 59 8 Folding and temporary fixing the FPC PCB 1 Fold the FPC PCB around the back of the backlight unit as shown in the drawing below Caution 1 Be careful not to damage the FPC Figure 4 48 Replacing Toshiba fluorescent lamp 8 ...

Page 212: ...age 2000 Maintenance Manual 960 333 2 Stick the bezel tape2 and fix the PCB and frame temporary as shown in the drawing below Caution 1 Be careful not to damage the B L and not to Stick to the parts of the PCB Figure 4 49 Replacing Toshiba fluorescent lamp 9 ...

Page 213: ...w 1 Be careful not to damage the cell and the FPC Stick double adhesive tape to the ceiling of bezel and hook 3 latches of bezel Stick double adhesive tape to the ceiling of bezel and hook 3 latches of bezel Against the left of bezel Double adhesive tape within bezel Double adhesive tape within bezel Bezel set against the left of bezel Bezel Figure 4 50 Replacing Toshiba fluorescent lamp 10 ...

Page 214: ...rawing below Caution 1 Refer to the drawing below 2 When the tapes and insulation sheets are installed be careful not to damage the cell and B L Bezel tape 2 Stick insulation tape 1 2 to the I F connector side Production sheet Bezel tape 2 Bezel tape 2 Between scribing lines Between scribing lines Between scribing lines Let not it out of the ceiling of bezel Between scribing lines to the edge of f...

Page 215: ...Appendices ...

Page 216: ...Appendices App ii Portege 2000 Maintenance Manual 960 333 ...

Page 217: ...F connector 15pin C 2 C 4 PJ4 USB1 connector 4pin C 2 C 5 PJ5 USB2 connector 4pin C 2 C 6 PJ325 Debug port connector 4pin C 3 C 7 PJ11 PC Card Slot connector 80pin C 4 C 8 PJ364 SD Card connector 12pin C 5 C 9 PJ7 LED SW connector 15pin C 5 C 10 PJ445 Keyboard connector 28pin C 6 C 11 PJ334 PAD connector 5pin C 6 C 12 PJ8 In touch Button connector 4pin C 7 C 13 PJ9 FL board I F connector 26pin C 7...

Page 218: ...oard C 23 PJ2 HD I F connector 44pin C 14 C 24 PJ3 MDC I F connector 30pin C 15 ME board C 25 PJ1 Memory connector 140pin C 16 MI Board C 26 PJ351 MINI PCI I F connector 124pin C 18 SC Board C 27 PJ997 Headphone connector 6pin C 20 C 28 PJ1998 Outside Microphone connector 6pin C 20 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F BIOS KBC EC Update F 1 Appendix G R...

Page 219: ...Manual 960 333 App v Figures Figure B 1 Main board layout front B 1 Figure B 2 Main board layout Back B 3 Figure B 3 Antenna board layout B 5 Figure B 4 Connector board layout B 6 Figure E 1 Key layout UK E 1 Figure E 2 Key layout US E 1 ...

Page 220: ...connector 80pin C 4 Table C 8 SD Card connector 12pin C 5 Table C 9 LED SW connector 15pin C 5 Table C 10 Keyboard connector 28pin C 6 Table C 11 PAD connector 5pin C 6 Table C 12 In touch Button connector 4pin C 7 Table C 13 FL board I F connector 26pin C 7 Table C 14 Speaker I F connector 2pin C 8 Table C 15 MI Board I F connector 100pin C 9 Table C 16 Network I F connector 14pin C 10 Table C 17...

Page 221: ...14 Table C 24 MDC I F connector 30pin C 15 ME Board Table C 25 Memory connector 140pin C 16 MI Board Table C 26 MINI PCI I F connector 124pin C 18 SC Board Table C 27 PJ997 Headphone connector 6pin C 20 Table C 28 PJ1998 Outside Microphone connector 6pin C 20 Table D 1 Display codes D 1 Table G 1 MTBF G 1 ...

Page 222: ...Appendices App viii Portege 2000 Maintenance Manual 960 333 ...

Page 223: ... the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance ...

Page 224: ...ng on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid ...

Page 225: ...5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module ...

Page 226: ... the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions ...

Page 227: ... Portege 2000 Maintenance Manual 960 333 A 5 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization ...

Page 228: ...Appendices Apx A Handling the LCD Module A 6 Portege 2000 Maintenance Manual 960 333 ...

Page 229: ...Apx B Board Layout Appendices Portege 2000 Maintenance Manual 960 333 B 1 Apx B Appendix B Board Layout B 1 Main Board Front View A B D C E F G H I J K L M Figure B 1 Main board layout front ...

Page 230: ...Keyboard connector B PJ334 Touch pad connector C PJ9 ME board I F connector D PJ325 Debug connector E PJ8 Intouch button connector F PJ4 USB1 connector G PJ5 USB2 connector H PJ7 LED SW connector I PJ6 Outside CRT connector J PJ800 AC adapter connector K PJ780 Cooling fan connector L IC24 USB controller M IC353 LAN controller ...

Page 231: ...Apx B Board Layout Appendices Portege 2000 Maintenance Manual 960 333 B 3 B 2 Main Board Back View A B D C E F G H I J K L M N O P Q Figure B 2 Main board layout Back ...

Page 232: ...connector C PJ1 Docking I F connector D PJ100 MI board I F connector E PJ10 Speaker connector F PJ11 PC card connector G PJ810 Battery connector H PJ790 RTC battery connector I PJ3 HD board connector J PJ2 ME board I F connector K PJ364 SD card HD board I F connector L IC2 CPU M IC11 M1644m N IC300 M1535 O IC322 YEBISU3 P IC326 EC KBC Q PJ352 Network connector ...

Page 233: ...es Portege 2000 Maintenance Manual 960 333 B 5 B 3 MI Board Front and Back View Front A B Back Figure B 3 Antenna board layout Table B 3 Antenna board Mark Number Name A PJ1 Mini PCI I F connector B PJ351 Main board I F connector ...

Page 234: ...Maintenance Manual 960 333 B 4 SC Board Front and Back View A B C Front Back Figure B 4 Connector board layout Table B 4 Connector board Mark Number Name A PJ997 Headphone connector B PJ998 Outside microphone connector C PJ999 IL board I F connector ...

Page 235: ...ctor 15pin Pin No Signal name I O Pin No Signal Name I O 1 P3V 2 P3V 3 TX0 B3N I 4 TX0 B3P I 5 GND 6 TX1 B3N I 7 TX1 B3P I 8 GND 9 TX2 B3N I 10 TX2 B3P I 11 GND 12 TCLK B3N O 13 TCLK B3P O 14 GND 15 GND C 2 PJ35 FL Inverter connector 7pin Table C 2 FL Inverter connector 7pin Pin No Signal name I O Pin No Signal Name I O 1 P5V 2 P5V 3 GND 4 GND 5 BRT2DA P5P O 6 BRT1 P5P O 7 BRT0 P5P O ...

Page 236: ...UE 110 O 4 N C 5 GND 6 GND 7 GND 8 GND 9 P5V 10 GND 11 N C 12 DDCSD1 O 13 SHSYNC P5P O 14 SVSYNC O 15 DDCSC1 O C 4 PJ4 USB1 connector 4pin Table C 4 USB1 connector 4pin Pin No Signal name I O Pin No Signal name I O 1 USBV E5V 2 USBDM1 B3N I O 3 USBDP1 B3P I O 4 GND C 5 PJ5 USB2 connector 4pin Table C 5 USB2 connector 4pin Pin No Signal name I O Pin No Signal Name I O 1 USBV E5V 2 USBDM2 B3N I O 3 ...

Page 237: ...signment Appendices Portege 2000 Maintenance Manual 960 333 C 3 C 6 PJ325 Debug port connector 4pin Table C 6 Debug port connector 4pin Pin No Signal name I O Pin No Signal name I O 1 B3V 2 DBGRX B3P I 3 V5 O 4 GND ...

Page 238: ...100 I O 27 ACPAB 100 I O 28 GND 29 ACA18 100 I O 30 ACPERR 000 I O 31 ACLOCK 000 I O 32 ACGNT 000 O 33 ACSTOP 000 34 ACINT 000 I 35 ACCEVS 000 36 MCVCCA 37 MCVCCA 38 MCVCCA 39 MCVCCA 40 MCVCCA 41 MCVPPA 42 MCVPPA 43 MCVPPA 44 MCVPPA 45 MCVPPA 46 ACCLOCK 100 I O 47 ACTBDY 000 I O 48 ACIRDY 000 I O 49 ACFRAM 000 I O 50 ACCRF2 000 I O 51 ACAD17 100 I O 52 ACAD18 100 I O 53 CAD19 100 I O 54 GND 55 ACA...

Page 239: ...P I O 3 GND 4 SD B3V 5 SDCLK O 6 GND 7 SDAT0 B3P I O 8 SDAT1 B3P I O 9 SDAT2 B3P I O 10 SDCD B3N I 11 SDWP B3P I 12 GND C 9 PJ7 LED SW connector 15pin Table C 9 LED SW connector 15pin Pin No Signal name I O Pin No Signal name I O 1 BTLED S3P O 2 HDDLED P5N O 3 BAT2GR S5N O 4 BAT2DR S5N O 5 BAT1GR S5N O 6 BAT1DR S5N O 7 PWLEGR S3P O 8 PWLEDR S3P 0 9 DCINGR S5N O 10 DCINOR S5N O 11 P5V 12 S5V 13 S5V...

Page 240: ... O 12 KBRT12 S3N O 13 KBRT05 S3P I 14 KBRT04 S3P I 15 KBSC11 S3N O 16 KBRT10 S3N O 17 KBRT03 S3P I 18 KBRT02 S3P I 19 KBRT01 S3P I 20 KBSC09 S3N O 21 KBSC08 S3N O 22 KBSC07 S3N O 23 KBRT00 S3P I 24 KBSC06 S3N O 25 KBSC05 S3N O 26 KBSC04 S3N O 27 KBSC03 S3N O 28 KBSC02 S3N O 29 KBSC01 S3N 0 30 KBSC00 S3N 0 31 P5V 32 CAPLED 0 33 ARWLED O 34 NUMLED O C 11 PJ334 PAD connector 5pin Table C 11 PAD conne...

Page 241: ...S3N I 2 GNBTN1 S3N I 3 GNBTN2 S3N I 4 GND C 13 PJ9 FL board I F connector 26pin Table C 13 PJ800 DC IN connector 26pin Pin No Signal name I O Pin No Signal Name I O 1 A P5V 2 A P5V 3 N C 4 HPIN P5P I 5 25VREF P2V 6 N C 7 N C 8 MIKIN PXP I 9 A GND 10 A GND 11 HEADR PXP O 12 N C 13 HEADL PXP O 14 GND 15 N C 16 GND 17 GND 18 BTSWON S3P I 19 IRMODE P3P O 20 S3V 21 P3V 22 P3V 23 IRTX P3P O 24 IRRX P3N ...

Page 242: ...ndices Apx C Pin Assignment C 8 Portege 2000 Maintenance Manual 960 333 C 14 PJ10 Speaker I F connector 2pin Table C 14 Speaker I F connector 2pin Pin No Signal name I O Pin No Signal name I O 1 VO O 2 VO O ...

Page 243: ...P3P 22 AD18 P3P I O 23 AD16 P3P I O 24 GND 25 FRAME P3N I O 26 TRDY P3N I O 27 STOP P3N I O 28 P3V 29 DEVSEL P3N I O 30 GND 31 AD15 P3P I O 32 AD13 P3P I O 33 AD11 P3P I O 34 GND 35 AD09 P3P I O 36 CBEO P3N I O 37 P3V 38 AD06 P3P I O 39 AD04 P3P I O 40 AD02 P3P I O 41 AD00 P3P I O 42 GND 43 N C 44 MPA3V 45 MPA3V 46 MPA3V 47 GND 48 N C 49 P5V 50 P5V 51 GND 52 XPCT1 P3P O 53 GND 54 WLON S3N O 55 PIN...

Page 244: ...P I O 79 GND 80 AD12 P3P I O 81 N C 82 GND 83 N C 84 N C 85 P3V 86 AD10 P3P I O 87 AD08 P3P I O 88 GND 89 AD07 P3P I O 90 AD05 P3P I O 91 P3V 92 N C 93 GND 94 AD03 P3P I O 95 AD01 P3P I O 96 GND 97 GND 98 N C 99 P5V 100 P5V C 16 PJ352 Network I F connector 14pin Table C 16 Network I Fconnector 14pin Pin No Signal name I O Pin No Signal name I O 1 TX O 2 TX O 3 TERM O 4 TERM O 5 AX 6 AX O 7 TERM O ...

Page 245: ...E5V 15 RED 111 O 16 LGREN 111 O 17 BLUE 111 O 18 DHSYNC O 19 GND 20 ACT E3N O 21 EJCTRQ S3N I 22 VOID 23 VOID 24 TXP EXP OP 25 TXN EXN O 26 GND 27 DBT20V S5N O 28 BTMP2 SXP O 29 PSDA S5P I O 30 D E3V 31 PWRSW S3N I O 32 GND 33 USBDP3 B3P I O 34 USBDM3 I O 35 GND 36 DOCSDA O 37 D E5V 38 D E5V 39 D E5V 40 GND 41 GND 42 GND 43 DVSYNC P5P O 44 LAN E3V 45 LNK E3N O 46 DOCOT1 I 47 VOID 48 VOID 49 RXP EX...

Page 246: ...gnal name I O 1 2 BTMP1 I 3 DCHG O 4 VDD 5 PSCL S5P I 6 PSDA S5P I 7 GND 8 DBT10V S5N O 9 GND O 10 GND C 20 PJ790 RTC battery connector 3pin Table C 19 RTC battery connector 3 pin Pin No Signal name I O Pin No Signal name I O 1 Vbat 2 N C 3 GND C 21 PJ780 FAN connector 3pin Table C 20 FAN connector 3pin Pin No Signal name I O Pin No Signal name I O 1 FAN VCC O 2 GND 3 FANG P3P I ...

Page 247: ... C 22 SC board I F connector 26pin Pin No Signal name I O Pin No Signal name I O 1 FIR 2 FIR GND 3 IRRX P3N 4 IRTX P3P O 5 P3V 6 P3V 7 S3V 8 IRMODE P3P O 9 BTSWON S3P I 10 GND 11 GND 12 N C 13 GND 14 HEADL PXP O 15 N C 16 HEADR PXP O 17 A GND 18 A GND 19 MIKIN PXP I 20 N C 21 N C 22 25VREF P2V 23 HPIN P5P I 24 N C 25 A P5V 26 A P5V ...

Page 248: ...PDD09 P5P O 7 PDD05 P5P I 8 PDD10 P5P O 9 PDD04 P5P I 10 PDD11 P5P O 11 PDD03 P5P I 12 PDD12 P5P O 13 PDD02 P5P I 14 PDD13 P5P O 15 PDD01 P5P I 16 PDD14 P5P O 17 PDD00 P5P I 18 PDD15 P5P O 19 GND 20 N C 21 PDDREQ P5P I 22 GND 23 PDIOW P5N I 24 GND 25 PDIOR P5N I 26 GND 27 PIORDY P5P I 28 GND 29 PDDACK P5N I 30 GND 31 PDIRQ P5P I 32 N C 33 PDA1 P5P I 34 N C 35 PDA0 P5P I 36 PDA2 P5P O 37 PDCS1 P5N ...

Page 249: ... F connector 30pin Pin No Signal name I O Pin No Signal name I O 1 N C 2 GND 3 N C 4 MDMP BXP I O 5 N C 6 NC 7 N C 8 GND 9 N C 10 N C 11 N C 12 N C 13 N C 14 N C 15 GND 16 MDC B3V 17 MDC B3V 18 N C 19 GND 20 GND 21 N C 22 A97SYC P3P I 23 A97SD0 P3P I 24 N C 25 A97RST P3N I 26 A97DI1 B3P O 27 GND 28 GND 29 GND 30 M97BCK P3P I O ...

Page 250: ...B3P I O 19 GND 20 MMD44 B3P I O 21 MMD45 B3P I O 22 MMD46 B3P I O 23 MMD47 B3P I O 24 B3V 25 GND 26 XSDR3 P3P O 27 GND 28 MCS3 B3N 29 MMWE B3N O 30 MSRAS B3N O 31 MSCAS B3N O 32 B3V 33 MBS0 B3P O 34 GND 35 MMA07 B3P O 36 MMA06 B3P O 37 MMA05 B3P O 38 MMA04 B3P O 39 B3V 40 MMA08 B3P O 41 MMA12 B3P O 42 N C 43 GND 44 MMD20 B3P I O 45 MMD21 B3P I O 46 MMD22 B3P I O 47 MMD23 B3P I O 48 B3V 49 MMD52 B3...

Page 251: ...MMD41 B3P I O 92 MMD42 B3P I O 93 MMD43 B3P I O 94 B3V 95 GND 96 XSDR2 P3P 97 GND 98 MCKE3 B3P O 99 MCKE2 B3P O 100 MCS2 B3N O 101 GND 102 B3V 103 MBS1 B3P O 104 GND 105 MMA03 B3P O 106 MMA02 B3P O 107 MMA01 B3P O 108 MMA00 B3P O 109 B3V 110 MMA11 B3P O 111 MMA10 B3P O 112 MMA09 B3P O 113 GND 114 MMD16 B3P I O 115 MMD17 B3P I O 116 MMD18 B3P I O 117 MMD19 B3P I O 118 B3V 119 MMD48 B3P I O 120 MMD4...

Page 252: ... C 23 GND 24 P3V 25 XPCIO P3P I 26 PCIRST P3N O 27 GND 28 P3V 29 PREQ3 P3N I 30 PGNT3 P3N O 31 P3V 32 GND 33 AD31 P3P I 34 PME S3N O 35 AD29 P3P I 36 N C 37 GND 38 AD30 P3P O 39 AD27 P3P I 40 P3V 41 AD25 P3P I 42 AD28 P3P O 43 N C 44 AD26 P3P O 45 CBE3 P3N I 46 AD24 P3P O 47 AD23 P3P I 48 AD27 P3P O 49 GND 50 GND 51 AD21 P3P I 52 AD22 P3P O 53 AD19 P3P I 54 AD20 P3P O 55 GND 56 PAR P3P O 57 AD17 P...

Page 253: ...AD12 P3P I 80 AD11 P3P O 81 AD10 P3P I 82 GND 83 GND 84 AD09 P3P O 85 AD08 P3P I 86 CBE0 P3N O 87 AD07 P3P I 88 P3V 89 P3V 90 AD06 P3P O 91 AD05 P3P I 92 AD04 P3P O 93 N C 94 AD02 P3P O 95 AD03 P3P I 96 AD00 P3P O 97 P5V 98 N C 99 AD01 P3P I 100 N C 101 GND 102 GND 103 N C 104 GND 105 N C 106 N C 107 N C 108 N C 109 N C 110 N C 111 N C I 112 N C 113 GND 114 GND 115 N C 116 N C 117 GND 118 GND 119 ...

Page 254: ... Table C 27 Headphone connector 6pin Pin No Signal name I O Pin No Signal name I O 1 GND 2 HEADL PXP O 3 HEADR PXP O 4 GND 5 HPON I 6 N C C 28 PJ998 Outside Microphone connector 6pin Table C 28 Outside Microphone connector 6pin Pin No Signal name I O Pin No Signal name I O 1 GND 2 EXTMIC I 3 REFV O 4 N C 5 N C 6 INTMIC I ...

Page 255: ...3 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 2 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96...

Page 256: ... 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3A F0 3A...

Page 257: ... E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04 115 F4...

Page 258: ... F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combination with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan code 7 R...

Page 259: ... 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5...

Page 260: ... 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2...

Page 261: ...U 4 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E...

Page 262: ...es D 8 Portege 2000 Maintenance Manual 960 333 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 263: ...Apx E Key Layout Appendices Portege 2000 Maintenance Manual 960 333 E 1 Apx E Key Layout Appendix E Key Layout Figure E 1 Key layout UK Figure E 2 Key layout US ...

Page 264: ...Appendices Apx E Key Layout E 2 Portege 2000 Maintenance Manual 960 333 ...

Page 265: ...ive and turn on the computer while holding down following key In case of updating the BIOS F12 In case of updating the KBC EC Tab The power is automatically turned off as soon as the beep sound is heard and completion message is displayed when updating has been finished Make sure with T D whether updating has been done Caution 1 The power must not be turned off during the rewrite If the write oper...

Page 266: ...Appendices Apx F BIOS KBC EC Update F 2 Portege 2000 Maintenance Manual 960 333 ...

Page 267: ...dices Portege 2000 Maintenance Manual 960 333 G 1 Apx G Reliability Appendix G Reliability The following table shows MTBF Mean Time Between Failures for each component Table G 1 MTBF Component Time hours System 6 000 or more ...

Page 268: ...Appendices Apx G Reliability G 2 Portege 2000 Maintenance Manual 960 333 ...

Page 269: ...first one The character is displayed as you enter a word 6 Press Enter key The password is registered When the second password differs from the first one the input of the password is required again Then enter the password same as the first one 7 When the password is set press Fn keys Then the following message appears Are you sure Y N The changes you made will cause the system to reboot Insert pas...

Page 270: ...Appendices Apx H Key FD H 2 Portege 2000 Maintenance Manual 960 333 ...

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