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Troubleshooting and Support
Troubleshooting
Mirror mode is not available
(grayed out).
Mirror mode is not available if the external monitor connected
to the dynadock™ is set as the primary display. To enable
Mirror mode, set the computer's built-in display as the primary
display in the Windows Display Properties dialog box.
Scalable Link Interface (SLI)
mode is not available.
This product does not support SLI mode when more than two
graphics cards are installed in the connected computer. In such
cases, SLI mode is disabled.
In Windows Display
Properties, I cannot move
the external monitor icon
where I want relative to the
icon of the computer's
built-in display
Try dragging the computer's built-in display icon instead,
relative to the external monitor icon.
I cannot drag windows from
my primary display to the
external monitor connected
to the dynadock™.
Follow these steps to fix the problem:
1
Open the Windows
®
Display Properties dialog box and
position the monitor icons on the Settings tab to match the
physical arrangement of your monitors.
2
In the Toshiba Video Dock utility, make sure the "Extend to"
setting matches the physical arrangement of your monitors.
For example, if the external monitor is to the right of the
computer display, select "Extend to right."
3
Drag the window you want to move in the direction that
matches the extension setting.
For example, if the desktop space is extended to the right,
drag the window off of the right edge of the primary display
and it will appear on the extended desktop.
I cannot run a 3D program
or a program using
DirectDraw commands on
the external monitor
connected to the
dynadock™.
This product does not support 3D programs. Running
applications that use certain DirectDraw commands (such as
some 2D gaming applications) is also not supported. If you
want to play these games in full-screen mode, disconnect the
dynadock™ and use your computer's display.
Problem(s)
Solution(s)
