215
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
❖
Use the PING command to verify a connection to the
gateway at 192.168.1.1 (a default gateway for most
wireless routers).
❖
Click Start, then click Run...
❖
Enter Cmd and press Enter.
❖
Enter PING 192.168.1.1 at the command prompt, and
press Enter.
❖
If “Request Timed Out” or another error message appears
in response, then the problem is probably Wi-Fi-related.
❖
If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
(WEP), etc.), check the access point vendor's Web site for
recent firmware upgrades. Problems with WEP keys, in
particular, are frequently addressed in new firmware
releases.
Special considerations for the Windows operating
system
Wired Equivalent Privacy (WEP) encryption is not
enabled on the wireless access point.
When you install a wireless access point device, the Windows
operating system checks whether WEP encryption is enabled
on the device. If it is not enabled, the Windows operating
system adds the device to its list of available wireless
networks, but does not create a wireless connection using the
device, since the connection would not be secure. You can
still, however, use the access point. To use an access point
without WEP encryption, follow these steps:
❖
Right-click the Wireless Network icon in the System
Tray (far-right portion of the Windows Taskbar).
❖
Click View Available Wireless Networks.
❖
Select Allow me to connect to the selected wireless
network, even though it is not secure.
