2 Troubleshooting Procedures
2.16 Fingerprint sensor Troubleshooting
4.
After starting Windows, Make sure that the name of Account (e.g. “TOSHIBA”), which
has been inputted in item 3 in Procedure 1 at the top of [Start].
5.
Open [User Accounts] from [Control Panel]. Select [Delete an Account] in [Change an
Account] and delete the account registered for fingerprint authentication.
Procedure 4
Connector Check and Replacement Check
The FP board (FLVFP*) is connected to the connector CN9700 on the System board with the
FP cable.
Check 1
Check the FP cable is firmly inserted to the connector CN9710 on the FP board
and the connector CN9700 on the System board. If not, insert it firmly. If the
finger sensor is still not functioning properly, perform Check 2.
Check 2
The FP cable may be faulty. Replace it with a new one. If the problem persists,
perform Check 3.
Check 3
The FP board may be faulty. Replace it with a new one. If the problem persists,
perform Check 4.
Check 4
The System board may be faulty. Replace it with a new one.
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[CONFIDENTIAL]
libretto U100 Maintenance Manual (960-520)
Summary of Contents for libretto U100 Series
Page 10: ...x CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 38: ...1 Hardware Overview 1 9 AC Adapter 1 24 CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 39: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 40: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 44: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 113: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 114: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL libretto U100 Maintenance Manual 960 520 3 ...
Page 221: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 222: ...4 Replacement Procedures 4 ii CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 226: ...4 Replacement Procedures 4 vi CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 295: ... CONFIDENTIAL Appendices ...
Page 296: ...Appendices App ii CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 304: ...Appendices App x CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 324: ...Appendices Appendix B Board Layout B 14 CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 366: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...
Page 374: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL libretto U100 Maintenance Manual 960 520 ...