IP
edge
Other Messaging Applications
IPedge UG 11/11
TOSHIBA
79
Personal Assistant
With Personal Assistant you can designate buttons that callers can press
when listening to your voicemail message that will automatically transfer them
to another extension. For example, you may wish to inform callers they can
reach your assistant by pressing a number on their keypad.
A Personal Assistant must first be set up by your system administrator to
define the key press. Once the key press is set up you can change the
transfer extension through your phone. Check with your system administrator
to see if any keys are pre-defined in your organization.
To change your Personal Assistant transfer extension:
1. Call the voice messaging system and select
3 7 2
2. Enter the mailbox of the person you wish the call to be transferred to,
followed by
#
.
3. Change your personal message greeting (see
Chapter 4 – Greetings
) to
indicate to the caller that they can use this key press. For example, “Press
1
to be transferred to my assistant.”
Follow me
Follow-me enables you to set up your mailbox to forward a call to another
phone number before the call is transferred to your voicemail. For example,
you may be out of the office but are expecting an important call and want all
calls to be transferred to your cell phone.
Follow-me is an optional feature that may or may not be available in your
organization and depending on how it is set up can also allow you to:
•
Accept a call or reject it and send it to voicemail
•
Record the conversation once the call is accepted
•
Conference in the operator and stay on the call or drop out
•
Conference in another extension and stay on the call or drop out
Setting up Follow
me
1. Call the voice messaging system and select
3 1 2 2
from the
subscriber’s menu.
2. Enter a phone number (the call-out number), followed by
#
, the system
will then repeat the number back for confirmation.
3. To activate this call-out number, press
1
or to enter a new call-out
number, press
2
.
Once the call-out number is activated, all calls stop ringing at your office
phone and will automatically be forwarded to your call-out number.
