Toshiba G500 User Manual Download Page 110

Page: 110 / 123

Troubleshooting

109

Troubleshooting

Troubleshooting

Problem

Possible Causes and Solutions

Cannot turn the

power on

• Ensure that the battery is inserted correctly (pg 26).

• Ensure that the battery is charged (pg 28).

Cannot charge the

battery

• Ensure that the battery is inserted correctly.

• Ensure that the AC adapter and battery pack connectors are clean.

Cannot make or

receive voice and

video calls

• Check the signal strength indicator. If the display indicates a poor signal adjust

your physical location to be clear of obstructions that may block the signal.

• A video call can only be made or received in an area with 3G coverage. Ensure

that the sign for indicating you are in an area with 3G coverage appears on the

display in standby mode.

• If you enter the PIN code incorrectly three times in a row, the PIN lock will be

set, preventing calls being made because access to the SIM card is blocked (pg

60). Enter the PUK code to cancel the PIN lock.

• If the indicator appears on the display, enter your security code to cancel the

phone lock.

Cannot use the Web

• Check your subscription status. Contact your service provider.

• The network settings may be incorrect. Check the network settings. For details

on network settings, contact your service provider.

Cannot use SMS

and MMS

• Check your subscription status. Contact your service provider.

• Ensure that the service centre number is correct. For details on the service

centre number, contact your service provider.

Summary of Contents for G500

Page 1: ......

Page 2: ...ety instructions 16 Wireless LAN security 16 Bluetooth security 16 FCC notice 16 Information to user 17 Getting Started 18 Unpacking 18 Phone layout and functions 19 Charging the battery 28 Switching the power on and off 29 Synchronizing 29 Call Functions 32 Making a call 32 Receiving a call 34 In call options 35 Special dialling requirements 36 Video telephony 37 Call history 38 Messaging 40 Text...

Page 3: ...Customizing your Home screen 56 Sounds 56 Profiles 57 Clock alarm settings 58 Owner information 58 Changing accessibility settings 58 Changing regional settings 59 Changing power management settings 59 Security settings 59 Phone settings 62 Removing Programs 64 Error Reporting 64 Video call settings 65 SIMLock settings 65 Viewing the About details 65 ...

Page 4: ...s 3 Table of contents Connectivity 66 Automatic set up of your data connections 66 Manual set up of your data connections 66 Bluetooth 70 Beams 73 Checking for a Wireless LAN signal 74 Wireless Manager 74 USB to PC 76 ...

Page 5: ... Settings 88 Games 89 Voice Notes 89 Pictures Videos 89 Accessories 93 Internet Sharing 93 File Explorer 94 FingerLaunch 94 GoldKey 95 Java 95 Opera Browser 96 Picsel Viewer 97 Pocket MSN 97 SIM Manager 97 Speed Dial 98 Teleport 98 TIPtalk 100 Zoom 102 Other applications 104 Battery information 104 PC requirements to run ActiveSync 4 2 105 Specifications 106 Troubleshooting 109 ...

Page 6: ...fety 110 General 110 Operating environment 111 Electronic devices 112 Battery safety 112 AC adapter and cable safety 113 Emergency calls 114 FCC RF exposure information 114 European RF Exposure Information 115 Purchase record 117 Menu Tree 118 Index 119 ...

Page 7: ... need to give you additional instructions for their use and explain what charges will apply Some networks may have limitations that affect how you can use Network Services For instance some networks may not support all language dependent characters and services This phone is a 3GPP GSM Release 99 terminal supporting GPRS service and is designed to support also Release 97 GPRS networks However ther...

Page 8: ...ou a personal non transferable and non exclusive right to use the Software as set out in this EULA Modifying adapting translating renting copying making available transferring or assigning all or part of the Software or any rights granted hereunder to any other persons and removing any proprietary notices labels or marks from the Software is strictly prohibited except as expressly permitted in thi...

Page 9: ... repair or replace at Toshiba s sole discretion defective Software unless such defect results from acts or incidences beyond the reasonable control of Toshiba EXCEPT AS PROVIDED IN THIS EULA A TOSHIBA TOSHIBA S AFFILIATES AND THEIR SUPPLIERS DISCLAIM ALL WARRANTIES CONDITIONS OR OTHER TERMS WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES CONDITIONS AND TERMS OF SATISFACTORY QUAL...

Page 10: ...CESS 6 Laws This EULA will be governed by the laws of England and Wales All disputes arising out of this EULA shall be subject to the exclusive jurisdiction of the English Courts 7 Export Laws Any use duplication or employment of the Software involves products and or technical data that may be controlled under the export laws of applicable countries or region and may be subject to the approval of ...

Page 11: ...Toshiba Corporation 10 Toshiba Corporation EU Warranty Your Toshiba phone contains no user serviceable parts For further information on service please contact your retailer or service provider ...

Page 12: ... 5 600 754 5 416 797 5 778 338 5 490 165 5 101 501 5 511 073 5 267 261 5 568 483 5 414 796 5 659 569 5 056 109 5 506 865 5 228 054 5 544 196 5 337 338 5 657 420 5 710 784 XT9 is trademark of Tegic Communications Inc Tegic Communications an AOL Company Java andallJava basedmarksaretrademarksor registered trademarks of Sun Microsystems Inc Bluetooth is a trademark of Bluetooth SIG Inc USA This miniS...

Page 13: ...ewer Picsel PDF Viewer and the Picsel cube logo are trademarks or registered trademarks of Picsel Technologies and or its affiliates ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft Inc in the United States P R China EU and Japan Opera is a trademark or registered trademark of Opera Software ASA Read more about Opera at http www opera com ...

Page 14: ...01 489 1 EN 301 489 7 EN 301 489 24 EN 300 328 EN 301 489 17 EN 60950 and EN 50360 We hereby declare that all essential radio test suites EMC safety requirements have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 5 and detailed in Annex IV of Directive 1999 5 ...

Page 15: ...emperature and the temperature in the phone can cause condensation to form inside the phone causing damage to the electronic circuits Do not keep your Toshiba phone in or near heat sources such as a radiator or microwave oven this can cause the battery inside the phone to overheat and explode Do not open your Toshiba phone unless absolutely necessary Do not mishandle or abuse your Toshiba phone Dr...

Page 16: ...as a last resort If you are experiencing a problem with an application it is most likely ta result of a conflict between installed programs We recommend un installing the most recently added program first Also verify that the program is designed to be run on your Toshiba phone by comparing the requirements to the information provided with your phone select Start Settings More About to view this in...

Page 17: ... Windows firewall of Windows Security Centre and the anti virus software within the firewall feature Bluetooth security Although your Toshiba phone has security features compliant with the Bluetooth standard specification this security might not work properly when using your Toshiba phone in a non secure environment Please take care when using the Bluetooth feature FCC notice This device complies ...

Page 18: ...at interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient relocate the receiving aerial 2 Increase the separation between the equipment and recei...

Page 19: ...tting Started 18 Getting Started Getting Started Unpacking Please ensure that the contents of your sales pack include Your Toshiba phone AC adapter AC cable Battery pack USB cable Earphones User guide CD ...

Page 20: ...rging connector 9 Microphone 10 Keypad enters phone numbers and characters 11 Navigation key Action key moves the cursor up down left or right confirms operations and accesses shortcuts The Action key is used to open the selected operation 12 Send key launches the phone pad mode whilst in standby mode Makes and answers calls 13 Home key returns to Home screen 14 Headset connector 15 Right and Left...

Page 21: ...ting Started 20 Getting Started 17 Battery cover 18 Camera flash 19 Power key turns power on off 20 Cover lock button locks and unlocks battery cover 21 Fingerprint sensor 22 Handstrap hole 23 Rear camera ...

Page 22: ...Select an icon to run a program again 2 Displays the name of your wireless service provider 3 Displays the time and date 4 Displays appointments 5 Select to view details of missed calls 6 Displays your current profile 7 Select to read new text messages 8 Select to display all program icons 9 Displays the status indicators described below 10 Select to open messages Contacts or Call History The name...

Page 23: ... s Voicemail on line1 Voicemail on line2 Voicemail on both lines 3 Notification icons New e mail s or text message s New instant message s Incoming beam New OTA OTA Over The Air Bluetooth SIM Error Sync error 4 Call forward icons Call forwarded 5 Roaming icons Roaming GPRS in range GPRS Roaming CDMA in range not supported EDGE in range EDGE Roaming 3G in range ...

Page 24: ...trength icons Battery level Battery alert Battery charging Low battery Text input mode XT9 mode lower case Only in Editor mode XT9 mode upper case XT9 mode caps lock ABC mode lower case ABC mode upper case ABC mode caps lock Number mode 0 Signal strength icons Signal strength Voice Video Call in progress Data call in progress GPRS in progress 3G in progress Slot Type Icon Description ...

Page 25: ...Getting Started 24 Getting Started EDGE in progress Radio No signal or Radio On Hold Radio off Radio no service Dialling Call on hold No SIM card installed Slot Type Icon Description ...

Page 26: ... upwards and remove the battery from the battery compartment With the gold connectors facing downwards align the bevelled corner of the SIM card with the bevelled corner in the SIM card holder Push down lightly and slide the SIM card 3 into place IMPORTANT The SIM card is easily damaged by scratching and bending so take care with handling it ...

Page 27: ...etting Started 26 Getting Started Insert the battery into the battery compartment with the gold connectors facing downwards Gently push down to snap into place Gently click battery cover 2 into position ...

Page 28: ...Getting Started 27 Getting Started Slide the miniSD card into the miniSD slot 5 To remove press miniSD card inwards 5 The miniSD card will pop out 6 ...

Page 29: ...indicator When the battery charge level is running low a warning tone sounds and the Battery Low message is displayed repeatedly If the battery charge level runs too low for normal operation your Toshiba phone will automatically switch off Battery information Battery performance depends on many factors such as your Service Provider s network configuration signal strength the temperature of the env...

Page 30: ...made to the corresponding information on the other computer This is an effective way of keeping your data up to date You can connect to your PC using the USB cable or Bluetooth connection You can also use ActiveSync to connect your Toshiba phone to other resources through your PC However you cannot synchronize remotely to a PC using a modem or network connection The synchronization relationship is...

Page 31: ...Changing ActiveSync settings Once you have set up synchronization using the ActiveSync Setup Wizard on the PC you can change your synchronization settings at a later stage If you want to change ActiveSync settings for synchronizing with a PC use ActiveSync on the PC For more information see Changing the amount of information synchronized in ActiveSync Help on the PC If you want to change ActiveSyn...

Page 32: ...elect Sync 3 To stop synchronizing select Stop Synchronizing Media Your Toshiba phone can synchronize media from your PC such as music and video files This is described in detail in Applications Multimedia NOTE You can only start stop synchronization if your Toshiba phone already has a synchronized relationship with a PC or Exchange server n ...

Page 33: ...aking a call by entering a contact name 1 From the Home screen enter the initial letters of the contact name 2 A list of contacts matching your keystrokes is displayed Select the relevant contact and press the Send key once or the Action key twice Making a call from an open contact 1 From the Home screen select Start Contacts 2 Select the contact and relevant phone number 3 Press the Send or Actio...

Page 34: ...ey 2 Select the relevant name or phone number 3 Press the Send key Dialling the last number called From the Home screen press the Send key twice Creating a speed dial You can create a speed dial for a phone number e mail address or web page address that is stored in your Contacts directory To create a speed dial entry 1 From the Home screen select Start Contacts 2 Select the contact 3 Select the p...

Page 35: ...eed dial 1 From the Home screen select Start More More Speed Dial 2 Scroll to the relevant speed dial press the Action key select Edit 3 Make the necessary changes and select Done Deleting a speed dial 1 From the Home screen select Start More More Speed Dial 2 Scroll to the relevant speed dial and select Menu Delete Receiving a call Answering or ignoring a call To answer an incoming call press the...

Page 36: ... Toshiba phone if another call comes in during your current call To put the first call on hold and answer the second call press the Send key To switch between calls select Swap To avoid answering the call select Ignore The second call will either be disconnected or diverted to voice mail if you have subscribed to this service Making a second call while already in a call 1 Whilst in a call select M...

Page 37: ...rphone Off Special dialling requirements Inserting a manual pause in a dialling sequence Calls to certain networks may require a pause between the dialled digits To do this 1 From the Home screen select Start Contacts 2 Select the contact number in which you want to insert a pause and select Menu Edit 3 Place the cursor where you want to insert the pause 4 Select Menu Insert Wait The letter w is d...

Page 38: ...e an international call you must include a country code at the beginning of the dialling sequence To enter the country code press and hold the digit 0 until a sign is displayed and then enter the rest of the phone number Video telephony Video calls allow you to enjoy live face to face conversations with friends family and colleagues Making a video call Before making a video call you must confirm t...

Page 39: ...rom the Home screen select Start Settings 2 Select Phone Call Options 3 Scroll to Any key answer and press the Action key A tick is placed in the box 4 Select Done Call history Making a call from Call History Call History displays calls you have made received and missed recently 1 From the Home screen select Start Call History 2 Select the relevant name or phone number 3 Press the Send key Deletin...

Page 40: ...ng a contact from Call History 1 From the Home screen select Start Call History 2 Select the phone number for which to create a contact and then select Menu Save to Contacts 3 Select New Item 4 Select Insert to insert the phone number 5 Enter the remainder of the contact information and select Done The new contact is saved in your contact list Viewing a Call History by filtering To view missed cal...

Page 41: ...character limit If you enter more than 160 characters the message is split into linking SMS messages You can send multiple linked SMS messages at one time To create and send a Text message 1 From the Home screen select Start Messaging Text message New 2 Select an existing contact by selecting Menu Add Recipient 3 Alternatively enter the mobile phone number of the recipient s in the To field Use a ...

Page 42: ...ber of recipients select Menu Reply All 2 Enter your message in the message area 3 Select Send The Text message s is sent Forwarding a message 1 From an open message select Menu Forward 2 Select an existing contact by selecting Menu Add Recipient Alternatively enter the mobile phone number of the recipient s in the To field Use a semicolon to separate multiple recipients 3 If necessary enter a mes...

Page 43: ... field and press the Action key to check the Attempt to obtain email settings from the Internet box 6 Select Next 7 If the account is set up successfully you are prompted to send and receive email If the account is not set up successfully you must select Next and set up the account manually as described in the following section Setting up an email account manually 1 Enter a user name in the User n...

Page 44: ...in the Incoming Server field POP3 or IMAP4 Press the Action key to confirm your entry 12 Scroll down to the Require SSL connection field Press the Action key to check the box if you wish to enable the SSL connection 13 Scroll down to the Outgoing Server field Enter the name of your outgoing email server SMTP Press the Action key to confirm your entry 14 Scroll down to the Outgoing server requires ...

Page 45: ...n to the Domain if necessary field Enter the domain name of the outgoing email server Press the Action key to confirm the entry Scroll down to the Save password field Press the Action key to check the box if you wish to save your password to your Toshiba phone Scroll down to the Require SSL connection field Press the Action key to check the box if you wish to enable the SSL connection Completing t...

Page 46: ...Messaging and Security Feature Pack For example Exchange Server 2003 with SP2 has the option to install this One of the benefits of installing MSFP is the Server s ability to send through new emails as they arrive to the Outlook client in your Toshiba phone Once the ActiveSync completes successfully select Start Messaging Outlook Email Menu Folders The email folders are similar to the Outlook clie...

Page 47: ...l to the account for which you are creating the signature 4 Select Use signature with this account 5 To insert a signature in every message you send select Include when replying and forwarding Otherwise a signature is inserted in new messages only 6 Select the Signature box enter your signature 7 Select Done Replying to an email message 1 From an open message select Reply or if replying to multipl...

Page 48: ...ronize or connect to your email server to send receive email Downloading an email attachment In an open message with an attachment to download select the attachment The attachment is downloaded the next time you synchronize or connect to your email server and send receive email Viewing an attachment In an open message containing a downloaded attachment select the attachment TIP If you are replying...

Page 49: ...s 1 Select Start Messaging Outlook Email Folders 2 Select the new folder you wish to view MMS messaging The Multimedia Messaging Service MMS allows you to exchange multimedia messages containing data such as text pictures sounds animation and video clips You can send MMS messages to other mobile phones or to email addresses For details on MMS and to enable your account for this service contact you...

Page 50: ... to more than one user When delivering to multiple recipients input a semicolon between recipients Adding a Picture or Video To add an image to the message 1 Select the Insert Picture Video area The preview of all pictures and videos in the current folder is displayed 2 Select one of the pictures in the current folder To launch the camera application select Menu Capture Picture or Menu Capture Vid...

Page 51: ...a few moments later when the message will be ready to view in your MMS Inbox The MMS Inbox functions in an identical way to your email and text message inboxes MMS settings Delete deletes current message Reply replies to all and forwards current message Folders switches to other folders including Drafts Outbox Inbox Sent Items and Deleted Items Switch Accounts switches between Text Message Outlook...

Page 52: ... and select Menu Settings 3 Select Menu MMSC Settings and on the following page select Menu New 4 Enter a name for the server details in the Name field Enter the following details MMSC URL enter the address of the server as supplied by your Service Provider WAP gateway enter the WAP gateway to be used for this connection as supplied by your Service Provider Port enter the port number Connect via p...

Page 53: ...lected contacts so you re notified when they re online Options and settings you can use to create a custom Pocket MSN experience To use it select Start More More Pocket MSN To obtain a Passport go to http www passport com To create a Hotmail account go to http www hotmail com About MSN Hotmail MSN Hotmail provides you with access to your Hotmail inbox on your Toshiba smartphone even when you re mo...

Page 54: ...the Internet with your Toshiba phone 2 Set up an MSN Messenger account 3 Sign in to MSN Messenger To access MSN Messenger 1 From the Home screen select Start More More Pocket MSN MSN Messenger Sign In 2 Enter the email address and password for your Microsoft Passport Network credentials or Hotmail account and select Sign in 3 To sign out select Menu Sign out NOTE Signing in to an account may take ...

Page 55: ...e lower case xT9 XT9 input mode initial letter upper case subsequent letters lower case xT9 XT9 input mode with caps lock Multi press mode Your keypad has numbers 0 through 9 plus the and keys Each number key also represents three or four letters In Multi press mode enter a letter by repeatedly pressing the key that contains the letter you want until that letter is displayed To select another char...

Page 56: ...e to Numeric mode 2 Enter numbers with the keypad 3 Press the key again and hold to return to previous mode More tips on text entry To switch between Upper case Lower case and Caps Lock press the key To delete a single character press the Back Delete key briefly To delete all the characters in the message area press and hold the Back Delete key To enter a space or symbol in Multi press or XT9 mode...

Page 57: ...nsparency field select a higher percentage for a more transparent picture or a lower percentage for a more opaque picture 6 Select Finish Your selected image is set as your Home screen background Sounds You can set a different ringtone for different contacts The ring tone can also be used for other events such as notifications or reminders when a calendar appointment is due TIP You can copy an ima...

Page 58: ...1 From the Home screen select the profile type For example Profile Normal 2 Select a new profile 3 Select Done Customizing a profile 1 From the Home screen select the profile type For example Profile Normal 2 Select Menu Edit NOTE Some profiles are automatically selected by your Toshiba phone depending on how the phone is being used at the time For example the device will move to Headset profile w...

Page 59: ... information Entering owner information could allow someone to return your Toshiba phone to you if it becomes lost 1 From the Home screen select Start Settings More Owner Information 2 Enter your name alternative contact telephone number e mail address and any other necessary information in the fields provided 3 Select Done Changing accessibility settings 1 From the Home screen select Start Settin...

Page 60: ... time out on battery select the time period for the phone to be idle before the backlight turns off Backlight time out on AC select the time period for the phone to be idle before the backlight turns off when using AC power Display time out select the time period for the phone to be idle before the screen turns off 3 Select Done Security settings It is advisable to apply certain security features ...

Page 61: ...M PIN 2 Enter your current PIN and New PIN 3 Select Done Locking the keypad Locking the keypad disables the keypad functionality This is a helpful feature if for example your Toshiba phone is in your pocket and you want to prevent accidental keypresses To lock the keypad From the Home screen press and hold the Home key Once the keypad is locked the Left Soft key label changes to Unlock WARNING If ...

Page 62: ...ling the device lock 1 From the Home screen select Start Settings Security Device Lock 2 Enter your password 3 Uncheck the Prompt if device unused for box 4 Select Done Enabling Fingerprint The Fingerprint feature helps provide additional security on your Toshiba phone by protecting it from unauthorised use To enable the Fingerprint feature 1 From the Home screen select Start Settings Security Fin...

Page 63: ... select Start Settings Phone Call Forwarding 2 Select one of the following settings Unconditional forwards all calls No Reply forwards calls when your line is not answered Busy forwards calls when your line is busy Unavailable forwards calls when your Toshiba phone is off or out of service range Data Calls forwards all data calls Fax Calls forwards all fax calls 3 Enter the forwarding phone number...

Page 64: ...e Home screen select Start Settings Phone Channels 2 Choose the options you want and select Done Setting fixed dialling You can restrict your Toshiba phone to dial only the phone number s or area code s that you specify in a Fixed Dialling list To set fixed dialling 1 From the Home screen select Start Settings Phone Fixed Dialling Enable fixed dialling Done 2 Select Menu Edit Numbers Menu Add 3 En...

Page 65: ... Reporting on off Error Reporting sends data from your Toshiba phone to technical support groups who use the data to diagnose a program error for a device running Windows Mobile software A text file is created whenever an error is detected and can be delivered to support personnel if you choose to send it If a program error occurs Error Reporting starts automatically The information Microsoft rece...

Page 66: ...k 1 From the Home screen select Start Settings More SIMLock 2 Check the Prompt if SIM unused for box 3 Enter and confirm a password with 8 digits 4 Select Done Viewing the About details Confirming the installed software version 1 From the Home screen select Start Settings More About 2 View the installed software details by scrolling down the screen 3 Select Done NOTE Please make a note of your pas...

Page 67: ...AP and MMS services is subject to your Service Provider You must ensure that your subscription has Web WAP and MMS enabled Manual set up of your data connections Creating a GPRS connection GPRS is a packet based wireless communication service which allows users to send and receive data with their mobile phones in functions such as e mail and web browsing Normally your Service Providers will charge...

Page 68: ...ess enter the Internet Protocol IP address for the device if required 3 Select Done Your Toshiba phone uses this connection when you connect to the Internet Creating a dial up connection 1 From the Home screen select Start Settings Connections Dial up Menu Add 2 Enter the following information Description enter a name for the connection Connects to select the type of network to which you will conn...

Page 69: ...roxy server name and port number Type select the type of proxy connection to create User name enter your user name for the GPRS network if required Password enter your password if required 3 Select Done Creating a VPN connection 1 From the Home screen select Start Settings Connections VPN Menu Add 2 Enter the following information Description enter a name for the connection VPN type select the VPN...

Page 70: ...e multiple URLs with a semicolon Using a specific connection to connect to the chosen networks You must define a specific connection to the chosen networks to connect your Toshiba phone to the correct access point for a particular data transfer type To use a specific connection to connect to chosen networks 1 From the Home screen select Start Settings Connections Menu Advanced 2 In Internet connec...

Page 71: ...etooth Uncheck to deactivate 3 Check the Make this device visible to other devices box if you want your phone to be visible to other devices within range Creating a Bluetooth partnership Before creating a Bluetooth partnership Ensure that your Toshiba phone and the device you are connecting to are within close range Your Toshiba phone has Bluetooth turned On and that the device you are connecting ...

Page 72: ...rt Settings Connections Bluetooth 2 Check the Make this device visible to other devices box 3 Select Done Other Bluetooth enabled devices can now detect your Toshiba phone Accepting a Bluetooth partnership 1 Ensure that Bluetooth is turned on and that your Toshiba phone is visible to other Bluetooth enabled devices 2 When prompted to accept a Bluetooth partnership with another device select Yes 3 ...

Page 73: ...lect Start Settings Connections Bluetooth Menu COM Ports Menu New Incoming Port 3 Select a numbered COM port from the list 4 To use this COM port to communicate only with devices with which your Toshiba phone has a Bluetooth partnership check the Secure Connection box 5 Select Done Setting up an outgoing Bluetooth COM port The New Outgoing Port menu command is available only if one or more Bluetoo...

Page 74: ...enu Send Contact Beam 3 Select the device to which you want to send the data 4 Select Beam Configuring your Toshiba phone to receive beamed data 1 From the Home screen select Start Settings Connections Beam Receive incoming beams 2 Select Done Receiving beamed data For security reasons your Toshiba phone is set by default not to receive beamed data To receive beamed data 1 Ensure the Make this dev...

Page 75: ...le and allows you to add new ones if available Connecting to a Wi Fi network 1 Select Start Settings Connections Wireless Manager You can see the current Wi Fi status displayed in this screen 2 Highlight Wi Fi and then select Menu Wi Fi Settings to configure wireless networks 3 When the networks are detected select a network from the list displayed Wireless Manager The Wireless Manager allows you ...

Page 76: ...have a connection permanently open to receive emails from the email server If you wish to disconnect the data connection in this scenario you must first disable the Direct Push email To disable the Direct Push email 1 From the Home screen select Start ActiveSync Menu Schedule 2 Change the Peak times and Off peak times settings to Manually To enable the Direct Push email again return to the ActiveS...

Page 77: ...m from any devices using Wireless LAN When you are unable to keep at a distance of 10m from any device s using Wireless LAN and need to use Bluetooth on your Toshiba phone please power off the device s using Wireless LAN USB to PC Setting the USB to PC 1 From the Home screen select Start Settings Connections 2 Select USB to PC 3 Select the relevant box to enable advanced network functionality 4 Se...

Page 78: ...Internet Sharing File Explorer FingerLaunch GoldKey Java Opera Browser Picsel Viewer Pocket MSN SIM Manager Speed Dial Teleport TIPtalk Zoom Internet Explorer Open Internet Explorer From the Home screen select Start Internet Explorer Go to a link 1 From the Home screen select Start Internet Explorer 2 Scroll up or down to view all available links 3 Select the link Go to a web page 1 From the Home ...

Page 79: ...net your Toshiba phone may accumulate data that uses up the storage capacity It is advisable to delete certain files to free up the storage on your phone To clear history cookies or temporary files 1 While on a web page select Menu Tools Options Memory 2 Select the memory type to clear 3 Select Clear Yes Done Sending a link via email 1 Go to the web page you want to send 2 Select Menu Tools Send L...

Page 80: ...een select Start Tasks 2 In the task list do one of the following To sort the list select Menu Sort By and select a sort option To filter the list by category select Menu Filter and select the category you want displayed NOTE You can synchronize information on your Toshiba phone with your PC This will keep your task list up to date in both locations NOTE If you create a new task with a reminder on...

Page 81: ...es In addition to Windows Mobile based Smartphones Windows Media player is available on other operating systems including Windows Mobile based Pocket PCs and desktop computers running the Windows or Macintosh operating systems Overview of the controls By default the following keys are assigned to Windows Media Player Mobile functions Action key plays or pauses a file Left Navigation key skips to a...

Page 82: ...g the Menu option displays different options depending on the screen you are in Now Playing screen settings Library displays the library Move Up moves the selected item up in the playlist order Move Down moves the selected item down in the playlist order Delete from Playlist removes the selected item from the playlist Shuffle Repeat Shuffle plays the item in the Now Playing playlist in a random or...

Page 83: ...it can specify how many times you can play a file on your Toshiba phone The terms of the license are specified by the person or company that provided the file Licenses are created and managed by a technology called Digital Rights Management DRM Because Windows Media player 10 1 Mobile for Smartphone supports Windows Media DRM 10 you can download and play protected files that you have obtained from...

Page 84: ...3 In the URL box enter a network address or Select a URL that you have previously used in the History box Copying files to your Toshiba phone You can either copy files to your Toshiba phone manually or you can automatically synchronize files between your PC and your Toshiba phone Use the Sync feature in the desktop version of Windows Media Player 10 to synchronize digital media files from your com...

Page 85: ...he issue For more information see the Troubleshooting Windows Media Player Mobile page on the Microsoft website at http go microsoft com fwlink LinkId 29195 Calendar The Calendar application works like an electronic diary allowing you to organize your events Your entries can then be displayed as reminders on your Toshiba phone Also if you also use Outlook on your PC you can synchronize the informa...

Page 86: ...ppointment 4 If the appointment is recurring select Yes to delete the series or select No to delete only the current occurrence Changing the work week display 1 From the Home screen select Start Calendar Menu Options and do one of the following To specify the first day of the week in the First day of week field select Sunday or Monday To specify the number of days you want displayed in a week in t...

Page 87: ...e and select Done Viewing your schedule for the month From the Home screen select Start Calendar Menu Month View Messaging For more information please refer to the Messaging section Contacts You can customize each contact by adding a picture or a ring tone to uniquely identify the person who is calling you Creating a new contact 1 From the Home screen select Start Contacts New 2 Enter the informat...

Page 88: ...ts 2 Scroll to the contact 3 Select Menu Delete Contact Adding a picture to a contact 1 From the Home screen select Start Contacts 2 Select the contact 3 Select Menu Edit Picture 4 Either select the picture you want to add or select Camera and take a picture 5 Select Done Removing a picture from a contact 1 From the Home screen select Start Contacts 2 Select the contact 3 Select Menu Edit Menu Rem...

Page 89: ...hom you are sending the contact information and select Send Assigning a category to a contact You can use categories to help organize your contacts To assign a category to a contact 1 From the Home screen select Start Contacts 2 Select the contact 3 Select Menu Edit Categories 4 Select the category 5 Select Done ActiveSync For more information please refer to the Other applications section Call Hi...

Page 90: ... items From the Home screen select Start More Voice Notes Menu The following options are displayed Play plays the selected voice recording Record starts the recording Rename allows you to edit the title of the selected voice recording Delete removes the selected voice recording Set As Ringtone sets the selected voice recording as your ringtone Pictures Videos Your Toshiba phone is equipped with a ...

Page 91: ...ns from side to side Portrait captures photos or videos in a way that the longer side runs from top to bottom Front Camera takes photos or videos with the camera lens facing you Rear Camera takes photos or videos with the outside camera lens Environment sets the colour correction of the camera to show the best effect at the current light You may also choose to manually set up the correction Effect...

Page 92: ...select Menu Settings General 3 Select either Device or Storage Card in the Save to field Precautions when using the camera Fingerprints or grease sticking to the lens may result in problems such as picture blurring You should wipe the lens clean with a lens tissue Try to maintain a steady hand when capturing pictures Any movement of your Toshiba phone may lead to picture blurring Avoid aiming the ...

Page 93: ...d in other folders on your Toshiba phone Options configure the Pictures Videos application Opening a picture From within the Pictures Videos application select a picture and select View Sending a picture 1 From within the Pictures Videos application select Menu Send 2 Select the sending method 3 Enter the destination number and select Send Select Menu for a list of additional options When viewing ...

Page 94: ...own Navigation key Action key Download Agent The Download Agent manages the downloaded content on your Toshiba phone To access the Download Agent from the Home screen select Start More Accessories Download Agent You can delete or show the download status from the Menu on the Download Agent screen Internet Sharing Internet Sharing is a customized tool used for PC or Network connection To use Intern...

Page 95: ...h Edit allows you to manage the file list by using Cut Copy Paste Delete Rename and New Folder Properties displays the information of the selected file View changes the file list viewer type Icons or List Sort By changes the file ordering My Device displays the top of the folder tree in your Toshiba phone Storage Card displays the file list in the inserted storage card My Documents displays the fi...

Page 96: ... PC and your Toshiba phone When running this service program you must enter Lock type Password PC name This information must then be sent to your Toshiba phone The link between the PC and your Toshiba phone is finalised when the registration information has been received on your Toshiba phone Java Your Toshiba phone supports Java applications know as MIDlets that are written especially for mobile ...

Page 97: ...ct one from this list to install Selecting the Jad or Jar The details of the MIDlet you are proposing to install are displayed Select Continue to proceed with the installation Once the file has downloaded you will be asked where you wish to store the download For ease of use you should choose to save the file in root the base folder for your Toshiba phone Running a Java MIDlet Once you have succes...

Page 98: ...tart More More Picsel Viewer 2 Select the file that you want to view 3 Press the Action key Menu items on the Picsel Viewer screen From the Home screen select Start More More Picsel Viewer Menu The Picsel Viewer has the following menu items Document View opens the selected file Page rotates the window from Portrait to Landscape or vice versa Favourites shows the viewer file list History shows the ...

Page 99: ...to your Toshiba phone Preparing to use Teleport Install the Teleport application to a PC Ensure the Teleport application is activated before installing your Toshiba phone The Teleport application supports the following communication options USB Bluetooth and Wi Fi Establish a connection between your Toshiba phone and the PC before using the Teleport application Select either the Remote Keypad or R...

Page 100: ...Screen Select the Remote Screen feature to input text data into your Toshiba phone using the PC input device Connection method Select the Connection Method to connect your Toshiba phone to the PC These connection methods are Bluetooth USB and Wi Fi Network Port To set the network port for USB and Wi Fi select Menu Network Port COM Ports To set the COM ports for Bluetooth select Menu COM Ports PIN ...

Page 101: ...ll automatically To answer a call automatically you must check the Automatic answer box on the Configuration screen This application automatically answers and redirects the call to the answer message service ten seconds after the call is received Holding a call From within the TIPtalk application select Menu Voice Service Hold while in a call To continue the call select Menu Voice Service Hold Red...

Page 102: ...kerphone To deactivate the handsfree mode simply select Menu Voice Service Speakerphone again Adding an entry to your contacts list 1 From within the TIPtalk application select Menu Edit Contacts Add Contact 2 Enter the contact name 3 Select OK Deleting an entry from your contacts list 1 From within the TIPtalk application select Menu Show Contact List 2 Select the contact name to remove 3 Select ...

Page 103: ...pplication enables you to magnify or decrease the current window size you can magnify the window to eight times the standard size You can use the Set Zoom Level box to set a specific zoom level in the Viewer or in Edit Mode The Zoom application is launched at a default level of x2 200 It can be set to the following levels x2 200 x4 400 x8 800 To launch the Zoom application press and hold the Up Si...

Page 104: ...Applications Multimedia 103 Applications Multimedia Press the Right Navigation key to scroll right in the zoomed screen Press the Left Navigation key to scroll left in the zoomed screen ...

Page 105: ...nt and adjust the backlight display and Wi Fi settings Managing a low battery When the low battery warning is displayed do the following 1 Save your current data 2 Charge the battery as soon as possible 3 Turn your Toshiba phone off For information about charging the battery refer to the Getting Started section WARNING There is a danger of explosion if the battery is incorrectly replaced To reduce...

Page 106: ...blet PC Edition Requirements Microsoft Outlook 2000 Microsoft Outlook XP or Microsoft Outlook 2003 messaging and collaboration clients required for synchronization to the desktop or portable computer of e mail Calendar Contacts Tasks and Notes Outlook 2003 is recommended Microsoft Office 2000 Microsoft Office XP or Microsoft Office 2003 Microsoft Internet Explorer 6 0 or later required Microsoft S...

Page 107: ...GE Frequency Range Within 3G UMTS 2100 1920 2170 MHz Within GSM 900 880 960 MHz Within DCS 1800 1710 1880 MHz Within PCS 1900 1850 1990 MHz Continuous Talk Time Within 3G UMTS area Approx 140 mins Video Call Approx 75 mins Within GSM area Approx 280 mins Continuous Standby Time Within 3G UMTS area Approx 290 hrs Within GSM area Approx 250 hrs Charging Time Approx 150 mins Dimensions H W D Approx 9...

Page 108: ...lass 4 2 W Within DCS 1800 Class 1 1 W Within PCS 1900 Class 1 1 W Weight Approx 135 g AC Adapter Input Voltage 100 to 240 VAC 50 60 Hz Charging Temperature Range 5 to 35 C Display LCD 2 3 TFT LCD Resolution 240 x 320 64k colours Audio Video Codec Audio AMRNB AAC AAC eAAC MP3 WMA Video H263 MPEG4 WMV ...

Page 109: ...file HSP Headset Profile HFP Hands Free Profile PAN Personal Area Networking AVRCP Audio Video Remote Control Profile A2DP Advanced Audio Distribution Profile Wireless LAN IEEE 802 11b g WPA WPA2 WEP TKIP AES Interface Cable and Phone Charging mini USB Client Full Speed Charger Headset Connector 2 5 mm Stereo headset Expansion Slot miniSD ...

Page 110: ...age Ensure that the sign for indicating you are in an area with 3G coverage appears on the display in standby mode If you enter the PIN code incorrectly three times in a row the PIN lock will be set preventing calls being made because access to the SIM card is blocked pg 60 Enter the PUK code to cancel the PIN lock If the indicator appears on the display enter your security code to cancel the phon...

Page 111: ... on and in service Interference may affect the performance of your Toshiba phone If the display indicates a poor signal adjust your physical location to be clear of obstructions that may block the signal When your Toshiba phone is used for extended periods of time especially in high temperature conditions the phone surface could become hot Please use caution when touching the phone under such cond...

Page 112: ...systems in the aircraft You are legally bound to comply with this recommendation Switch your Toshiba phone off in any facility where posted notices prohibit phone usage Do not use your Toshiba phone when refuelling You should keep the phone away from fuel and chemicals Switch your Toshiba phone off when blasting is in progress and observe all provided guidelines and regulations Switch your Toshiba...

Page 113: ...should contact the manufacturer of the vehicle to ensure that the electronic system is properly shielded Battery safety Your Toshiba phone is powered by a rechargeable battery The full performance of a new battery is achieved only after two or three complete charge and discharge cycles The battery can be charged and discharged hundreds of times but it will eventually wear out When the talk and sta...

Page 114: ...f the battery in an ordinary bin The battery contains toxic chemicals and must be disposed appropriately Contact your local authorities for more information AC adapter and cable safety Do not use a damaged or worn AC adapter or cable The use of a damaged or worn AC adapter or cable could result in electric shock burns or fire Contact an authorised Toshiba service provider immediately to obtain sui...

Page 115: ...or exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government The guidelines are based on standards that were developed by independent scientific organisations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exp...

Page 116: ...n be found on the Cellular Telecommunications Internet Association CTIA website at http www phonefacts net European RF Exposure Information Your Toshiba phone is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines These guidelines were developed by the independent scientific organisation ICNIRP and include saf...

Page 117: ... are carried out in accordance with international guidelines for testing Please see the FCC RF Exposure Information section about body worn operations The following Information is only for EU Member States The use of the above symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequen...

Page 118: ...nd safety Purchase record For your future reference we recommend that you fill in your purchase details in the form below Serial Number Dealer Name Purchase Date The serial number is printed on the bottom of the battery compartment ...

Page 119: ... 5 Clock Alarm 6 Connections 7 Security 8 Remove Programs 9 Power Management 0 More 1 Accessibility 2 Regional Settings 3 Owner Information 4 Error Reporting 5 Video Call 6 SIMLock 7 Format User Partition 8 About Games Voice Notes Pictures Videos Accessories Calculator Download Agent Internet Sharing File Explorer FingerLaunch GoldKey Java Opera Browser Picsel Viewer Pocket MSN SIM Manager Speed D...

Page 120: ...fe 59 Battery pack 18 109 Battery power 28 104 Battery safety 112 Beam 73 Bluetooth 11 70 Bluetooth connection 29 72 C Calculator 93 Calendar 84 Call Barring 62 Call History 33 38 Caller ID 63 Camera 89 Clock 58 Conference 35 Contacts 32 36 86 Copy files 83 Create an email message 45 D Date 58 Delete a message 41 Device lock 59 Display indicators 22 Download Agent 93 ...

Page 121: ...t 61 Flight mode 75 Forward a message 41 G Games 89 95 H Hard Reset 15 Home screen 21 56 Hotmail 40 52 I Information to user 17 Internet email account 42 Internet Explorer Mobile 77 J Java 95 K Keypad 19 Keypad lock 59 L Language 59 M Main display 19 Make a call 32 MMS messages 40 48 Modem 29 Multimedia message 40 48 Multi press Mode 54 ...

Page 122: ...ng a call 34 Removing Programs 64 Reply to a message 41 46 S SIM card 25 SIM Manager 97 SIM PIN 59 SIM PIN enable 59 SMS 40 Softkey 19 Speakerphone 36 Speed dial 33 Start and stop synchronization 31 Synchronizing 29 Synchronizing Media 31 T Tasks 78 Text message 40 Time 58 U USB cable 18 V Video call 37 Videos 89 Voice Notes 89 VPN connection 68 W Windows Media 80 ...

Page 123: ...Index 122 Index X XT9 Mode 55 Z Zoom 102 ...

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Toshiba G500, User Manual

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