Toshiba e-STUDIO2820C Service Handbook Download Page 275

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e-STUDIO2820C/2830C/3520C/3530C/4520C

ERROR CODE AND TROUBLESHOOTING

6 - 9

C370

Copy process related

service call

Transfer belt motor abnormality

P. 6-102

C380

Auto-toner sensor-K abnormality (upper limit)

P. 6-102

C381

Auto-toner sensor-K abnormality (lower limit)

P. 6-102

C390

Auto-toner sensor-C abnormality (upper limit)

P. 6-102

C391

Auto-toner sensor-C abnormality (lower limit)

P. 6-102

C3A0

Auto-toner sensor-M abnormality (upper limit)

P. 6-102

C3A1

Auto-toner sensor-M abnormality (lower limit)

P. 6-102

C3B0

Auto-toner sensor-Y abnormality (upper limit)

P. 6-102

C3B1

Auto-toner sensor-Y abnormality (lower limit)

P. 6-102

C411

Fuser unit related ser-

vice call

Thermistor or heater lamp abnormality at power-

ON: Abnormality of the thermistor is detected when

power is turned ON or the temperature of the fuser

roller does not rise in a specified period of time after

power is turned ON.

P. 6-60

C412

Thermistor/heater lamp abnormality at power-ON:

Thermistor abnormality is detected at power-ON or

the fuser roller temperature does not rise within a

specified period of time after power-ON.

P. 6-60

C443

Heater lamp abnormality after abnormality judg-

ment (not reaching to intermediate temperature)

P. 6-61

C445

Heater lamp abnormality after abnormality judg-

ment (pre-running end temperature abnormality)

P. 6-61

C446

Heater lamp abnormality after abnormality judg-

ment (pre-running end temperature abnormality)

P. 6-61

C447

Heater lamp abnormality after abnormality judg-

ment (temperature abnormality at ready status)

P. 6-61

C448

Heater lamp continuous lighting abnormality:

Heater lamp lights continuously for a certain period

of time when the pressure roller temperature during

ready status is higher than the specified

P. 6-61

C449

Heater lamp abnormality after abnormality judg-

ment (temperature abnormality at high tempera-

ture)

P. 6-61

C465

Pressure roller thermistor abnormality after entering

ready status (pre-running end temperature abnor-

mality)

P. 6-62

C466

Pressure roller thermistor abnormality after entering

ready status (pre-running end temperature abnor-

mality)

P. 6-62

C467

Pressure roller thermistor abnormality after entering

ready status (temperature abnormality at ready sta-

tus)

P. 6-62

C468

Pressure roller thermistor abnormality after entering

ready status (overheating)

P. 6-62

C4B0

Fuser unit counter abnormality

P. 6-62

C4B1

Fuser unit destination selection abnormality

P. 6-62

C4D0

Fuser belt thermopile abnormality

P. 6-63

C550

Optional communica-

tion related service call

RADF I/F error: Communication error has occurred

between the RADF and the scanner.

P. 6-63

C570

Communication error between Engine-CPU and

IPC board

P. 6-64

C580

Communication error between IPC board and fin-

isher

P. 6-64

Error code

Classification

Contents

Troubleshooting

Summary of Contents for e-STUDIO2820C

Page 1: ... HANDBOOK MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e STUDIO2820C 2830C e STUDIO3520C 3530C 4520C Model FC 2820C 2830C 3520C 3530C 4520C Publish Date April 2008 File No SHE070001A0 R070921E3700 TTEC Ver01_2008 04 ...

Page 2: ...marks of Microsoft Corporation in the U S and or other countries Apple AppleTalk Macintosh and Mac are trademarks of Apple Computer Inc in the U S and other countries PostScript is a trademark of Adobe Systems Incorporated NOVELL NetWare and NDS are trademarks or registered trademarks of Novell Inc Molykote is a registered trademark of Dow Corning Corporation Other company names and product names ...

Page 3: ... accessible Be sure to fix and plug in the power cable securely after the installation so that no one trips over it If the unpacking place and where the equipment is to be installed differ perform image quality adjustment automatic gamma adjustment according to the temperature and humidity of the place of installation and the paper to be used 2 General Precautions at Service Be sure to turn the po...

Page 4: ...ating operating sections such as gears belts pulleys fans and laser beam exit of the laser optical unit Be careful when removing the covers since there might be the parts with very sharp edges underneath When servicing the equipment with the power turned ON be sure not to touch live sections and rotating operating sections Avoid exposing your eyes to laser beam Use designated jigs and tools Use re...

Page 5: ...hen the EFI printer board has been installed be sure to unplug the power cable before performing maintenance and inspection otherwise troubles such as a communication error may occur Caution Dispose of used batteries and IC RAMs including lithium batteries according to this manual Attention Se débarrasser de batteries et IC RAMs usés y compris les batteries en lithium selon ce manuel Vorsicht Ents...

Page 6: ......

Page 7: ...2 59 2 5 Setting mode 08 2 63 2 5 1 Classification List of Setting Mode 08 2 63 2 5 2 Operating Procedure 2 71 2 5 3 Process 2 73 2 5 4 Printer 2 74 2 5 5 Counter 2 75 2 5 6 System 2 76 2 5 7 Pixel counter 2 80 2 5 8 PM support mode related code 2 93 2 5 9 Default setting restore setting of the EFI Printer Board 2 102 2 5 10 S ACS setting 08 9934 2 103 3 ADJUSTMENT 3 1 3 1 Image Related Adjustment...

Page 8: ...1 3 3 6 Maximum toner density adjustment 3 52 3 3 7 Fine line enhancement switchover 3 52 3 3 8 PureBlack PureGray threshold adjustment PCL 3 52 3 3 9 PureBlack PureGray threshold adjustment Twin color mode 3 53 3 3 10 PureBlack PureGray threshold adjustment PS 3 53 3 3 11 PureBlack PureGray threshold adjustment XPS 3 53 3 3 12 Toner limit threshold adjustment 3 54 3 3 13 Screen switchover 3 54 3 ...

Page 9: ...ANCE PM 5 1 5 1 General Description 5 1 5 2 General Descriptions for PM Procedure 5 1 5 3 PM Support Mode 5 2 5 3 1 General Description 5 2 5 3 2 Operational flow 5 2 5 3 3 Operational screen 5 3 5 3 4 Access tree 5 6 5 4 Work flow of parts replacement 5 8 5 5 Preventive Maintenance Checklist 5 9 5 5 1 Scanner 5 10 5 5 2 Laser unit 5 11 5 5 3 Feed unit 5 12 5 5 4 Automatic duplexing unit 5 14 5 5 ...

Page 10: ...6 88 6 2 21 Copy process related service call 6 102 6 2 22 Other service call 6 106 6 2 23 Error in Internet FAX Scanning Function 6 107 6 2 24 Printer function error 6 120 7 REPLACEMENT OF PC BOARDS HDD 7 1 7 1 Removal and Installation of PC Boards HDD 7 1 7 1 1 Hard disk HDD 7 1 7 1 2 Board cover 7 2 7 1 3 FAX cover 7 3 7 1 4 SYS HDD cooling fan 7 3 7 1 5 SYS board 7 4 7 1 6 IMG board 7 5 7 1 7 ...

Page 11: ...3 4 Converter Firmware MJ 1101 8 30 8 3 5 Hole punch unit firmware MJ 6101 8 34 8 3 6 Finisher firmware Saddle stitcher firmware MJ 1030 8 38 8 3 7 Finisher firmware MJ 1031 8 42 8 3 8 Fax unit firmware GD 1250 8 45 8 4 Confirmation of the updated data 8 48 8 5 When Firmware Updating Fails 8 49 8 5 1 Procedure 8 49 8 5 2 Flow chart for correcting USB update failure 8 50 9 POWER SUPPLY UNIT 9 1 9 1...

Page 13: ... LCF optional Paper supply Drawers PFP optional Stack height 60 5 mm Approx 550 sheets 80 g m2 21 3 lb Bond Approx 500 sheets 105 g m2 28 lb Bond Bypass feeding Stack height 11 mm Approx 100 sheets 80 g m2 21 3 lb Bond Approx 80 sheets 105 g m2 28 lb Bond LCF optional Stack height 137 5 mm Approx 2500 sheets 80 g m2 21 3 lb Bond Approx 2000 sheets 90 g m2 28 lb Bond Paper size Drawers PFP optional...

Page 14: ...al counter Electronical counter Memory RAM Main memory 1 GB Page Memory 512 MB HDD 80 GB Account Codes 10 000 codes Department Codes 1 000 codes Machine version NAD North America Brazil MJD Europe AUD Australia ASD Asia Hong Kong Latin America TWD Taiwan SAD Saudi Arabia ASU Saudi Arabia Asia CND China KRD Korea ARD Argentina JPD Japan Warm up time e STUDIO2820C e STUDIO2830C e STUDIO3520C e STUDI...

Page 15: ...by feeding the original the center used as guide to place originals Original type Sheets carbon bounded or stapled originals cannot be accepted Origina size A3 A4 A4 R A5 R B4 B5 B5 R FOLIO LD LG LT LT R ST R COMPUTER Original paper weight Single sided copy 35 157g m2 9 3 lb Bond 58 lb Cover Double sided copy 50 157 g m2 13 3 lb Bond 58 lb Cover Original capacity Max 100 sheete 80 g m2 Stack heigh...

Page 16: ...OMPUTER 19 19 19 19 16 16 19 19 A3 LD 16 16 16 16 16 16 16 16 305x457mm 320x450mm SRA3 15 15 Paper supply Paper size Drawer Bypass feed PFP LCF A4 LT only Size specified Size not specified A4 LT 35 28 35 28 18 16 35 28 35 28 B5 A5 R ST R A4 R B5 R LT R 26 22 26 22 18 16 26 22 B4 LG FOLIO COMPUTER 22 19 22 19 18 16 22 19 A3 LD 18 16 18 16 18 16 18 16 305x457mm 320x450mm SRA3 17 15 Paper supply Pape...

Page 17: ...c density not selected Plain paper mode Reproduction ratio 100 The values in can be realized in the color mode Paper supply Paper size Drawer Bypass feed PFP LCF A4 LT only Size specified Size not specified A4 LT 45 35 45 35 22 18 45 35 45 35 B5 A5 R ST R A4 R B5 R LT R 32 26 32 26 22 18 32 26 B4 LG FOLIO COMPUTER 26 22 26 22 22 18 26 22 A3 LD 22 18 22 18 22 18 22 18 305x457mm 320x450mm SRA3 22 17...

Page 18: ...e color mode 3 4 OHP film e STUDIO2820C 2830C 3520C 3530C 4520C means Not acceptable When originals are manually placed for single sided continuous copying The values in can be realized in the color mode Paper supply Paper size Drawer Bypass feed PFP LCF A4 LT only Size specified Size not specified A4 LT 17 5 17 5 17 5 17 5 8 5 8 5 17 5 17 5 B5 A5 R ST R A4 R B5 R LT R 13 13 13 13 8 5 8 5 13 13 B4...

Page 19: ... 31 60 33 83 30 60 33 83 30 60 31 00 3 sets 78 27 76 09 66 21 76 09 66 21 68 06 5 sets 116 33 118 64 102 90 118 64 102 90 104 72 Double sided originals Double sided copies 1 set 61 71 64 43 61 02 64 43 61 02 64 45 3 sets 146 44 149 43 134 24 149 43 134 24 137 46 5 sets 231 28 234 05 207 54 234 05 207 54 210 85 Double sided originals Single sided copies 1 set 55 11 58 50 55 12 58 50 55 12 58 02 3 s...

Page 20: ...0 dpi 8bit Eliminated portion Black Color Leading edges 5 0 2 0 mm Trailing edges 5 0 2 0 mm Side edges 4 2 2 0 mm Interface Standard USB 2 0 High Speed Ethernet 100BASE TX 10BASE T Optional WLAN IEEE 802 11b g Bluetooth HCRP and BIP Scanning speed Color Black 45 sheets min 600 x 600 dpi 53 sheets min 400 x 400 dpi 57 sheets min 300 x 300 dpi Resolution 100 150 300 400 and 600 dpi Scan mode Black ...

Page 21: ...0 stations Transmission Features Broadcast transmission Max 400 distinations job Fax number and E mail address are availble to registered in same job Message size limitation Max 30M Byte Message divi sion Page by page Format of receive attachment TIFF FX Profile S F J Compatibility Super G3 G3 ITU T 30 Internet Fax Simple mode ITU T 37 TX Resolution PSTN Standard 200 x 100 dpi Fine 200 x 200 dpi S...

Page 22: ...t for ASU Operator s manual pocket 1 pc Power cable 1 pc Warranty sheet 1 pc for NAD Setup report 1 set for NAD MJD and CND PM sticker 1 pc for MJD Cleaning cloth 1 pc Cloth case 1 pc Process unit Y M C K 1 pc each Control panel stopper 1 pc Sub tray 1 pc for NAD Rubber plug 6 pcs Blind seal small large 1 pc 3 pcs CD ROM 2 pcs except for ASU Developer material Y M C K 1 pc each for CND Approval sh...

Page 23: ...20C SPECIFICATIONS ACCESSORIES OPTIONS SUPPLIES 1 11 Machine version NAD North America Brazil MJD Europe AUD Australia ASD Asia Hong Kong Latin America TWD Taiwan SAD Saudi Arabia ASU Saudi Arabia Asia CND China KRD Korea ARD Argentina JPD Japan Screw 1 pc Gasket 1 pc Gasket screw 1 pc ...

Page 24: ... KD 1024LT A4 C Paper Feed Pedestal PFP KD 1023 C Drawer Module MY 1032 C Finisher MJ 1101 Saddle Stitch Finisher MJ 1030 C Hanging Finisher MJ 1031 C Hole Punch Unit MJ 6101N E F S E C for MJ 1101 MJ 6004N E F S for MJ 1030 Staple Cartridge STAPLE 2400 for MJ 1101 STAPLE 2000 for MJ 1030 1031 STAPLE 600 for saddle stitcher of MJ 1030 Bridge Kit KN 4520 Work Table KK 3511 EFI Printer Board GA 1211...

Page 25: ...ustralia and Asia PS ZTFC28CK for China Toner cartridge Y PS ZTFC28Y for North America Central and South America PS ZTFC28EY for Europe PS ZTFC28DY for Australia and Asia PS ZTFC28CY for China Toner cartridge M PS ZTFC28M for North America Central and South America PS ZTFC28EM for Europe PS ZTFC28DM for Australia and Asia PS ZTFC28CM for China Toner cartridge C PS ZTFC28C for North America Central...

Page 26: ...N 1050 C EFI Printer Board GA 1211 Data Overwrite Enabler GP 1070 External Interface Enabler GS 1020 Meta Scan Enabler GS 1010 IPSec Enabler GP 1080 Imaging Acceleration Board GE 1170 Damp Heater MF 3500CU CE e BRIDGE ID Gate KP 2005 e BRIDGE ID Gate KP 2004 Drawer Module MY 1032 C Large Capacity Feeder LCF KD 1024 A4 LT C Paper Feed Pedestal PFP KD 1023 C Staple Cartridge STAPLE 2000 Hole Punch U...

Page 27: ... mode 04 Adjustment mode 05 Refer to P 2 17 2 4 Adjustment mode 05 Setting mode 08 Refer to P 2 63 2 5 Setting mode 08 Mode For start Contents For exit Display Control panel check mode 0 1 POWER All LEDs on the control panel are lit and all the LCD pixels blink POWER OFF ON Test mode 0 3 POWER Checks the status of input output signals POWER OFF ON 100 C A4 TEST MODE Test print mode 0 4 POWER Outpu...

Page 28: ...ng mode 08 Code 103 PM support mode 104 Stored information of pixel counter toner cartridge reference 105 Stored information of pixel counter service technician reference 106 Error history Maximum 1000 items 107 Error history Latest 80 items 108 Firmware update log Maximum 200 items 110 Power ON OFF log Maximum 100 items Digital keys Key in the first code to be printed Digital keys Key in the last...

Page 29: ...456789 csv 202 SETTING_LIST_0123456789 csv 203 PM_LIST_0123456789 csv 204 PIXEL_TONER_LIST_0123456789 csv 205 PIXEL_SERVICE_LIST_0123456789 csv 206 ERROR_LOG_0123456789 csv 207 ERROR_LOG_0123456789 csv 208 FW_UPGRADE_LOG0123456789 csv 210 POWER_ONOFF_LOG_0123456789 csv PM support mode 6S Operation procedure Firmware update mode 89 Refer to 8 FIRMWARE UPDATING State transition diagram of self diagn...

Page 30: ... equipment enters the test mode Fig 2 2 Example of display during input check Items to be checked and the condition of the equipment when the buttons A to H are highlighted are listed in the following pages The status of each input signal can be checked by pressing the FAX button COPY button and the digital keys in the test mode 03 0 3 POWER START FAX or COPY Digital keys CLEAR LCD ON POWER OFF ON...

Page 31: ...an upper limit position 3 A B C IMG board connection Not connected Connected D E F IPC board connection Not connected Connected G H HSYNC error Error Normal 4 A 2nd drawer tray up sensor Tray at upper limit position Other than upper limit position B 1st drawer tray up sensor Tray at upper limit position Other than upper limit position C 2nd drawer paper stock sensor Paper almost empty Paper presen...

Page 32: ...etection switch Drawer not installed Drawer present C PFP lower drawer paper stock sensor Paper almost empty Paper present D PFP lower drawer feed sensor Paper present No paper E PFP motor rotation status Motor is rotating at output mode 03 Abnormal rotation Normal rotation F G PFP lower drawer empty sensor No paper Paper present H PFP lower drawer tray up sensor Tray at upper limit position Other...

Page 33: ... C Empty sensor at LCF standby side No paper Paper present D LCF side cover open close switch Cover closed Cover opened E LCF motor rotation status Motor is rotating at output mode 03 Normal rotation Abnormal rotation F LCF tray up sensor Tray at upper limit position Other than upper limit position G LCF feed sensor No paper Paper present H Empty sensor at LCF feed side Paper present No paper Digi...

Page 34: ...ion sensor Sensor blocked Sensor not blocked H Belt contact position detection sensor Color Black 3 A B C D Transfer cover switch Cover opened Cover closed E Toner cartridge detection sensor K Cartridge present No Cartridge F Toner cartridge detection sensor C Cartridge present No Cartridge G Toner cartridge detection sensor M Cartridge present No Cartridge H Toner cartridge detection sensor Y Car...

Page 35: ...r Original present No original H RADF registration sensor Original present No original 8 A RADF original tray width sensor TWID0S Refer to table2 OFF H ON L B RADF original tray width sensor TWID1S Refer to table2 OFF H ON L C RADF original tray width sensor TWID2S Refer to table2 OFF H ON L D E RADF original length sensor Original present No original F RADF original width sensor 1 Original presen...

Page 36: ... width sensor and paper size width H high level Open L low level Short Bypass paper width sensor Paper width size 3 2 1 0 0 1 1 1 A3 LD 1 0 1 1 A4 R LT R 1 1 0 1 A5 R ST R 1 1 1 0 Card size 0 0 1 1 B4 R LG 1 0 0 1 B5 R Original tray width sensorr Paper width size LT series Paper width size A4 series TWID2S TWID1S TWID0S H H H LD LT A3 A4 H H L B5 R H L H ST R A5 R L H H LD LT A3 A4 L H L Postcard ...

Page 37: ...isplay e g 1 Temperature humidity sensor displays temper ature inside of the equipment Temperature C 2 Temperature humidity sensor displays humidity inside of the equipment Humidity RH 3 Drum thermistor K displays temperature on the drum surface of K color Temperature C 4 Drum thermistor Y displays temperature on the drum surface of Y color Temperature C 5 A B C D E F G H 6 A B C D E F G H 7 A B C...

Page 38: ... prevent data from erasure by the accidental recording or deleting of the USB storage device before performing the check otherwise this code cannot be used It may take some time 2 sec to 10 sec before this check is completed depending on the USB stor age device 0 A B C D Security enabler Connectable Not connectable E Judgement for acceptable USB storage device 1 Acceptable Not acceptable F G H Dig...

Page 39: ... unit motor K ON Operational without process unit K 162 Code No 112 function OFF 1 113 Fuser motor ON 163 Code No 113 function OFF 1 115 ADU motor ON high speed during transport within ADU 165 Code No 115 function OFF 1 116 Exit motor reversal rotation ON high speed 166 Code No 116 function OFF 1 118 Laser ON Y 05 2853 M 05 2854 C 05 2855 k 05 2856 setting value out put 168 Code No 118 function OF...

Page 40: ... ON OFF 3 234 Bypass pickup solenoid ON OFF 3 235 Discharge LED K ON OFF Do not let it radiate to the photoconductive drum for a long time 3 236 Discharge LED Y M C ON OFF Do not let it radiate to the photoconductive drum for a long time 3 239 Switching contact release of 2nd transfer roller 2 240 Drum switching motor switches position in the black color mode 2 241 1st transfer roller cam motor sw...

Page 41: ... Toner motor C ON OFF Operational without toner cartridge C 3 412 Toner motor M ON OFF Operational without toner cartridge M 3 413 Toner motor Y ON OFF Operational without toner cartridge Y 3 414 Used toner motor ON OFF 3 415 Waste toner transport motor ON OFF 3 417 Laser shutter open close 2 433 Drum K recovery blade bias ON OFF 3 434 Drum Y M C recovery blade bias ON OFF 3 439 EPU cooling fan lo...

Page 42: ...ates the contact of the developer unit and the transfer belt The embedded test pattern can be printed out by keying in the following codes in the test print mode 04 Code Types of test pattern Remarks Remarks Output from 142 Grid pattern black Pattern width 2 dots Pitch 10 mm 1 LGC 204 Grid pattern color Pattern width 1 dot Pitch 10 mm 2 LGC 219 6 test pattern 2 LGC 220 8 test pattern 2 LGC 231 Sec...

Page 43: ...stment 7811 7812 7816 Fine line enhance ment swithchover 7322 0 to 2 7323 0 to 2 8102 0 to 2 8103 0 to 2 Leading edge adjust ment 408 410 411 428 429 440 441 442 444 445 497 0 to 5 498 0 to 1 4065 4066 4067 0 to 6 4562 4563 4564 4565 4567 0 to 5 4568 4732 0 to 1 Image density 503 504 505 507 508 510 512 514 515 700 710 714 725 729 845 846 847 850 851 852 855 856 857 860 861 862 863 931 934 937 940...

Page 44: ...63 7764 7765 7766 8010 0 to 2 8011 0 to 2 8012 0 to 2 8013 0 to 2 8014 0 to 2 8015 0 to 2 8370 8385 8386 8387 8389 8390 8391 8392 8394 8395 8400 8402 8403 8404 8405 8407 8408 8409 Sharpness 604 605 606 840 841 842 843 932 1086 1087 1088 1737 1738 1739 1740 1741 1757 7470 7795 7807 8110 0 to 2 8111 0 to 2 8112 0 to 2 8113 0 to 2 8118 0 to 2 8119 0 to 2 8375 Switchover on screens 8176 8179 Smudged f...

Page 45: ...04 0 to 4 4105 0 to 4 4106 0 to 4 4107 0 to 4 4108 0 to 4 4109 0 to 4 4110 0 to 4 4111 4115 0 to 4 4116 0 to 4 4117 0 to 4 4118 0 to 4 4120 0 to 4 4122 0 to 4 4123 0 to 4 4124 0 to 4 4125 0 to 4 4126 4127 0 to 4 4128 0 to 4 4129 0 to 4 Paper pushing amount 467 0 to 1 Laser Polygonal motor 401 405 4703 4704 Developer Auto toner 200 201 202 203 204 205 0 to 3 2409 0 to 3 2411 Transfer 1st transfer 2...

Page 46: ...08 TOSHIBA TEC CORPORATION All rights reserved SELF DIAGNOSTIC MODE 2 20 Finisher Binding Folding posi tion 468 0 to 2 Maintenance Equipment number 976 Maintenance 4721 Setting history in production line 9096 Classification Adjustment Mode 05 ...

Page 47: ... 5 POWER POWER OFF ON Exit Digital key Code START ENTER or INTERRUPT Value unchangeable Value displayed FAX START Test copy 0 5 POWER POWER OFF ON Exit Digital key Code START CANCEL UP or DOWN Adjust a value CLEAR Corrects value ENTER or INTERRUPT Stores value in RAM 0 5 POWER Digital key Code Digital key Sub code CLEAR Corrects value ENTER or INTERRUPT Press FUNCTION CLEAR to enter minus FAX STAR...

Page 48: ...mode In that case turn ON the power normally leave the equipment for approx 3 minutes after it has become ready state and then start up the adjustment mode again 0 5 POWER POWER OFF ON Exit Digital key Code Digital key Sub code CLEAR Corrects value START START CANCEL or CLEAR CANCEL FAX START Test copy ENTER Stores value in RAM Automatic adjustment 0 5 POWER POWER OFF ON Exit Digital key Code Digi...

Page 49: ... the image of printer section 14 Secondary scanning direction 33 gradation steps C For checking the image of printer section 15 Secondary scanning direction 33 gradation steps K For checking the image of printer section 55 Grid pattern Full Color Thick paper 2 Refer to 3 1 7Paper alignment at the registration roller 56 Grid pattern Full Color Thick paper 3 Refer to 3 1 7Paper alignment at the regi...

Page 50: ...t 87 Printer gamma correction table confirmation pattern Special paper 2 Refer to 3 3 1Automatic gamma adjustment 98 Grid pattern 2 For printing C and K Plain paper Refer to 3 1 8Image dimensional adjustment at the printing section 99 Grid pattern 2 For printing C and K Thick paper 1 100 Grid pattern 1 Full color Thick paper 1 101 Grid pattern 1 Black Thick paper 1 104 Color deviation confirmation...

Page 51: ...er to 3 2 1Automatic gamma adjustment 213 Copier gamma confirmation pattern Color Thick paper 4 Refer to 3 2 1Automatic gamma adjustment 214 Copier gamma adjustment pattern Color black integrated Special paper 1 Refer to 3 2 1Automatic gamma adjustment 215 Copier gamma confirmation pattern Color Special paper 1 Refer to 3 2 1Automatic gamma adjustment 216 Copier gamma adjustment pattern Color blac...

Page 52: ... value of image quality sensor when there is no test pattern on the transfer belt 2 390 0 High den sity pat tern Y ALL 0 0 1023 M Displays the output value of image quality sensor when a high density test pattern is written The larger the value is the smaller the toner amount adhered becomes 10 390 1 High den sity pat tern M ALL 0 0 1023 M 10 390 2 High den sity pat tern C ALL 0 0 1023 M 10 390 3 ...

Page 53: ...0C 3530C 4520C SELF DIAGNOSTIC MODE 2 27 396 Image control Image quality control initial ization ALL M Performs the image quality control initialize each control value 6 Adjustment mode 05 Code Classifi cation Items Func tion Default Accept able value RAM Contents Pro cedur e ...

Page 54: ...ity adjustment Automatic adjustment Text Photo PPC black 128 0 255 SYS The larger the value is the darker the image becomes 1 515 Text PPC black 128 0 255 SYS 1 580 Image Automatic gamma adjustment Black All media types PPC black When color devia tion is found in gra dation reproduction the gradation repro duction of color K can be corrected with the automatic gamma adjustment The result of the co...

Page 55: ...l level 0 The smaller the value is the smaller the primary scanning direction of the dot becomes 4 667 1 Beam level 1 4 PPC black 63 0 255 SYS 4 667 2 Beam level 2 4 PPC black 127 0 255 SYS 4 667 3 Beam level 3 4 PPC black 191 0 255 SYS 4 667 4 Beam level 4 4 PPC black 255 0 255 SYS 4 700 Image Density adjustment Manual adjustment Center value Text FAX black 128 0 255 SYS The larger the value is t...

Page 56: ...w density SCN black 128 0 255 SYS The larger the value is the darker the image of the area surrounding the target area becomes 4 880 1 Medium density SCN black 128 0 255 SYS 4 880 2 High density SCN black 128 0 255 SYS 4 881 0 Image Gamma bal ance adjust ment Text Low density SCN black 128 0 255 SYS 4 881 1 Medium density SCN black 128 0 255 SYS 4 881 2 High density SCN black 128 0 255 SYS 4 882 0...

Page 57: ...PC black 20 0 255 SYS The larger the value is the lighter the image of the light step becomes 1 937 Image Density adjustment Manual adjustment Dark step value User custom PPC black 20 0 255 SYS The larger the value is the darker the image of the dark step becomes 1 940 Image Density adjustment Automatic adjustment User custom PPC black 128 0 255 SYS The larger the value is the darker the image bec...

Page 58: ...of the correction above will be applied to all media types 7 1050 Image Maximum toner density adjustment to OHP film 600 dpi PRT color 200 0 255 SYS The larger the value is the darker the image becomes The smaller the value is the lighter the image becomes Image offset may occur if the value is too large 1 1055 0 Image Upper limit value in toner saving mode Color 600 dpi PS PRT color 176 0 255 SYS...

Page 59: ...t PPC color 128 0 255 SYS 1 1587 Printed image PPC color 128 0 255 SYS 1 1588 Photo PPC color 128 0 255 SYS 1 1589 Map PPC color 128 0 255 SYS 1 1612 Image Maximum toner density adjustment to paper type Plain paper PPC color 255 0 255 SYS The smaller the value is the less toner is adhered to the high density section of the image 1 1613 Thick paper 1 PPC color 255 0 255 SYS 1 1614 Thick paper 2 PPC...

Page 60: ... the more it tends to be judged as color 1 1688 Image Background adjustment Full color Automatic density adjustment Text Photo PPC color 128 0 255 SYS The larger the value is the lighter the back ground becomes 1 1689 Text PPC color 128 0 255 SYS 1 1690 Printed image PPC color 128 0 255 SYS 1 1691 Photo PPC color 128 0 255 SYS 1 1692 Map PPC color 128 0 255 SYS 1 1698 Image Background adjustment F...

Page 61: ... the softer the image becomes and the less moire appears 1 1738 Text PPC color 128 0 255 SYS 1 1739 Printed image PPC color 128 0 255 SYS 1 1740 Photo PPC color 128 0 255 SYS 1 1741 Map PPC color 128 0 255 SYS 1 1757 Image Sharpness adjustment Auto color Text Photo PPC color 128 0 255 SYS The larger the value is the sharper the image becomes The smaller the value is the softer the image becomes an...

Page 62: ... PPC color 128 0 255 SYS 4 1780 1 M PPC color 128 0 255 SYS 4 1780 2 H PPC color 128 0 255 SYS 4 1781 0 Image Color bal ance adjust ment for Y Printed image L PPC color 128 0 255 SYS 4 1781 1 M PPC color 128 0 255 SYS 4 1781 2 H PPC color 128 0 255 SYS 4 1782 0 Image Color bal ance adjust ment for Y Photo L PPC color 128 0 255 SYS 4 1782 1 M PPC color 128 0 255 SYS 4 1782 2 H PPC color 128 0 255 S...

Page 63: ...o L PPC color 128 0 255 SYS 4 1787 1 M PPC color 128 0 255 SYS 4 1787 2 H PPC color 128 0 255 SYS 4 1788 0 Image Color bal ance adjust ment for M Map L PPC color 128 0 255 SYS 4 1788 1 M PPC color 128 0 255 SYS 4 1788 2 H PPC color 128 0 255 SYS 4 1789 0 Image Color bal ance adjust ment for C Text Photo L PPC color 128 0 255 SYS 4 1789 1 M PPC color 128 0 255 SYS 4 1789 2 H PPC color 128 0 255 SYS...

Page 64: ...55 SYS 4 1796 2 H PPC color 128 0 255 SYS 4 1797 0 Image Color bal ance adjust ment for K Photo L PPC color 128 0 255 SYS 4 1797 1 M PPC color 128 0 255 SYS 4 1797 2 H PPC color 128 0 255 SYS 4 1798 0 Image Color bal ance adjust ment for K Map L PPC color 128 0 255 SYS 4 1798 1 M PPC color 128 0 255 SYS 4 1798 2 H PPC color 128 0 255 SYS 4 7025 Image Background offset adjust ment for ADF PPC black...

Page 65: ...1 7237 Image Range correc tion adjust ment Black Man ual density adjustment User custom PPC black 1 0 1 SYS 1 7279 Image Background adjustment Black Auto matic density adjustment User custom PPC black 128 0 255 SYS The larger the value is the lighter the back ground becomes 1 7280 Image Background adjustment Black Man ual density adjustment User custom PPC black 128 0 255 SYS 1 7283 Image Range co...

Page 66: ...1 M PRT black 128 0 255 SYS 4 7317 2 H PRT black 128 0 255 SYS 4 7318 0 Image Gamma bal ance adjust ment PCL Detail 600dpi L PRT black 128 0 255 SYS When the value increases the density in the target area becomes higher L Low density area M Medium density area H High density area 4 7318 1 M PRT black 128 0 255 SYS 4 7318 2 H PRT black 128 0 255 SYS 4 7322 0 Image Fine line enhancement switchover e...

Page 67: ...r the value is the sharper the image becomes The smaller the value is the softer the image becomes and the less moire appears 1 7475 Image Density adjustment Manual den sity adjust ment Center value User custom SCN black 128 0 255 SYS The larger the value is the darker the image at the center value becomes However the larger the value is the lighter the image becomes when the base mode is the text...

Page 68: ... 7642 1 M PPC color 128 0 255 SYS 4 7642 2 L PPC color 128 0 255 SYS 4 7667 Image Range correc tion adjust ment Auto color black Auto matic density adjustment Text Photo PPC black 1 0 1 SYS 0 Background peak Fixed 1 Background peak Varied 1 7668 Image Text PPC black 1 0 1 SYS 1 7669 Image Range correc tion adjust ment Auto color black Man ual density adjustment Text Photo PPC black 1 0 1 SYS 1 767...

Page 69: ...kground adjustment Monocolor Manual den sity adjust ment User custom PPC color 128 0 255 SYS 1 7764 Image Background offset adjust ment for ADF Full color PPC color 128 0 255 SYS The larger the value is the lighter the back ground becomes 1 7765 Image Mono color PPC color 128 0 255 SYS 1 7766 Image Twin color PPC color 128 0 255 SYS 1 7767 Image Range correc tion adjust ment Full color Automatic a...

Page 70: ...olor 0 0 8 SYS 1 7956 0 Image Gamma bal ance adjust ment Black Image smoothing L PPC black 128 0 255 SYS The larger the value is the darker the image of the area surrounding the target area becomes L Low density area M Medium density area H High density area 4 7956 1 M PPC black 128 0 255 SYS 4 7956 2 H PPC black 128 0 255 SYS 4 7957 0 Image Gamma bal ance adjust ment Auto color black Text photo L...

Page 71: ...eases L Low density area M Medium density area H High density area 4 7983 1 M PPC color 128 0 255 SYS 4 7983 2 H PPC color 128 0 255 SYS 4 8010 0 Image Background adjustment Smooth Color 600 dpi PS PRT color 128 0 255 SYS The larger the value is the darker the back ground becomes The smaller the value is the lighter the back ground becomes 4 8010 1 PCL PRT color 128 0 255 SYS 4 8010 2 XPS PRT colo...

Page 72: ...color 128 0 255 SYS 4 8042 0 Image Color bal ance adjust ment XPS smooth Y L PRT color 128 0 255 SYS The larger the value is the darker only the tar get color becomes L Low density area M Medium density area H High density area 4 8042 1 M PRT color 128 0 255 SYS 4 8042 2 H PRT color 128 0 255 SYS 4 8043 0 Image Color bal ance adjust ment XPS smooth M L PRT color 128 0 255 SYS 4 8043 1 M PRT color ...

Page 73: ...detail K L PRT color 128 0 255 SYS 4 8049 1 M PRT color 128 0 255 SYS 4 8049 2 H PRT color 128 0 255 SYS 4 8050 0 Image Color bal ance adjust ment PS Smooth Y L PRT color 128 0 255 SYS The larger the value is the darker only the tar get color becomes L Low density area M Medium density area H High density area 4 8050 1 M PRT color 128 0 255 SYS 4 8050 2 H PRT color 128 0 255 SYS 4 8051 0 Image Col...

Page 74: ...l K L PRT color 128 0 255 SYS 4 8057 1 M PRT color 128 0 255 SYS 4 8057 2 H PRT color 128 0 255 SYS 4 8058 0 Image Color bal ance adjust ment PCL Smooth Y L PRT color 128 0 255 SYS The larger the value is the darker only the tar get color becomes L Low density area M Medium density area H High density area 4 8058 1 M PRT color 128 0 255 SYS 4 8058 2 H PRT color 128 0 255 SYS 4 8059 0 Image Color b...

Page 75: ...ge Color bal ance adjust ment PCL Detail K L PRT color 128 0 255 SYS 4 8065 1 M PRT color 128 0 255 SYS 4 8065 2 H PRT color 128 0 255 SYS 4 8070 0 Image Maximum toner density Threshold adjustment Detail 600 dpi Plain paper PRT color 128 0 255 SYS The larger the value is the larger the maxi mum amount of toner to be adhered becomes The smaller the value is the smaller the maxi mum amount of toner ...

Page 76: ...hancement is enabled in the printer function Use this code in cases such as fine lines are excessively emphasized 0 OFF 1 ON 4 8102 1 PCL PRT color 1 0 1 SYS 4 8102 2 XPS PRT color 1 0 1 SYS 4 8110 0 Image Sharpness adjustment e BRIDGE PS General Text PRT color 128 0 255 SYS The larger the value is the sharper the image becomes The smaller the value is the softer the image becomes 4 8110 1 Graphic...

Page 77: ...rs to be replaced with black becomes The smaller the value is the narrower the range becomes 4 8210 1 Photo graphic PRT color 8 1 255 SYS 4 8210 2 Presenta tion PRT color 8 1 255 SYS 4 8210 3 Line art PRT color 8 1 255 SYS 4 8211 0 Image PureBlack Gray thresh old adjust ment PCL Image General PRT color 1 1 255 SYS The larger the value is the wider the range of colors to be replaced with black beco...

Page 78: ... is the narrower the range becomes 4 8250 1 Photo graphic PRT color 1 1 255 SYS 4 8250 2 Presenta tion PRT color 1 1 255 SYS 4 8250 3 Line art PRT color 8 1 255 SYS 4 8250 4 Advanced PRT color 1 1 255 SYS 4 8251 0 Image PureBlack Gray thresh old adjust ment XPS Image General PRT color 1 1 255 SYS The larger the value is the wider the range of colors to be replaced with black becomes The smaller th...

Page 79: ...color 128 0 255 SYS The larger the value is the brighter the image becomes The smaller the value is the duller the image becomes 1 8326 Photo SCN color 128 0 255 SYS 1 8327 Printed image SCN color 128 0 255 SYS 1 8330 Image Range correc tion adjust ment Full color Automatic density adjustment Text SCN color 1 0 1 SYS 0 Background peak Fixed 1 Background peak Varied 1 8331 Printed image SCN color 1...

Page 80: ... darker 1 8371 Image Fine adjust ment of black density User cus tom mode SCN color 0 0 4 SYS Adjusts the black den sity of the scanned image When the value increases the black density becomes darker 1 8372 Image RGB conver sion method selection User cus tom mode SCN color 0 0 3 SYS Sets the color space format of the output image 0 sRGB 1 AppleRGB 2 ROMMRGB 3 AdobeRGB 1 8373 Image Saturation adjust...

Page 81: ... easily the back ground low density area is printed The smaller the value is the more easily the back ground low density area is printed 1 8391 Printed image SCN color 128 0 255 SYS 1 8392 Photo SCN color 128 0 255 SYS 1 8394 User cus tom mode SCN color 128 0 255 SYS 1 8395 Image Background offset adjust ment for ADF SCN color 128 0 255 SYS The larger the adjust ment value is the lighter the backg...

Page 82: ...E 2 56 2 4 6 System Adjustment mode 05 Code Classifi cation Items Func tion Default Accept able value RAM Contents Pro cedur e 976 Mainte nance Equipment number serial number display ALL SYS When this adjustment is performed with this code the setting code 08 995 is also per formed automatically 10 digits 1 ...

Page 83: ...ng direction scanner section ALL 128 0 255 SYS When the value increases by 1 the reproduction ratio in the secondary scanning direction vertical to paper feeding direc tion increases by approx 0 017 1 357 RADF Fine adjustment of RADF transport speed ALL 50 0 100 SYS When the value increases by 1 the reproduction ratio of the secondary scanning direction on original fed from the RADF increases by a...

Page 84: ...hading position correction fac tor reproduction ratio correction value in pri mary scanning direc tion from the SRAM of the SLG board to the SRAM of the SYS board 6 365 RADF RADF lead ing edge posi tion 1 adjustment for single sided orig inal ALL 50 0 100 SYS When the value increases by 1 the copied image of original fed from the RADF shifts toward the trail ing edge of paper by approx 0 2 mm 1 36...

Page 85: ...increases by 1 the writing start position shifts to the front side by approx 0 0423 mm 1 411 PRT 128 0 255 M 1 428 Image Leading edge position adjustment Normal speed PFP lower drawer ALL 50 0 100 M When the value increases by 1 the image shifts toward the trailing edge of the paper by approx 0 1 mm 1 429 Image Leading edge position adjustment Normal speed LCF ALL 50 0 100 M When the value increas...

Page 86: ... the paper Reverse side at duplexing color PPC PRT 18 0 255 M 4 434 5 Image Right margin adjustment blank area at the right of the paper along the paper feeding direction Reverse side at duplexing Thick paper 1 PPC PRT 12 0 255 M 4 440 Image Leading edge position adjustment Normal speed 1st drawer ALL 50 0 100 M When the value increases by 1 the image shifts toward the trailing edge of the paper b...

Page 87: ...Transport speed Decelerat ing PRT 128 0 255 M 4 489 4 FAX 128 0 255 M 4 489 5 PPC 128 0 255 M 4 489 6 Transport speed High speed PRT 128 0 255 M 4 489 7 FAX 128 0 255 M 4 489 8 PPC 128 0 255 M 4 498 0 Image Adjustment of primary scan ning laser writing start position for duplex print ing Long size ALL 128 0 255 M When the value increases by 1 the image shifts toward the front side by 0 0423 mm Whe...

Page 88: ...Perform this adjustment when the SRAM on the laser unit or the LGC board has been replaced 6 4732 0 Image Displaying corrected val ues of lead ing edge adjustment Absolute humidity reference value ALL 255 0 255 M 10 4732 1 Absolute humidity RMS value ALL 255 0 255 M 10 Adjustment mode 05 Code Classifi cation Items Func tion Default Accept able value RAM Contents Pro cedur e ...

Page 89: ...List of Setting Mode 08 Classification Setting Mode 08 User interface ACS 9698 AMS 605 Feeding paper media 9185 0 to 1 X in 1 650 Color specification 643 644 Indicator 671 Edit copying 645 646 Sound 610 969 970 Counter 202 Cascade 652 653 ACS 268 Screen 207 602 Administrator 263 9882 Feeding setting 658 659 Language 220 221 1929 1930 1931 1932 1933 1934 1935 Original counter 302 Original direction...

Page 90: ...r rection 8304 Image control 2nd transfer 548 Abnormality detection 573 574 575 576 Contrast voltage 556 2513 0 to 3 2514 0 to 3 2515 Automatic starting 559 565 566 567 568 569 570 571 572 Smoothing 560 Laser power 557 2525 0 to 3 2526 0 to 3 2527 Feeding system Feeding setting 254 255 619 1438 Paper source 480 481 1135 1431 4016 0 to 1 detection 449 1492 Setting 988 Coated paper Mode 675 0 to 4 P...

Page 91: ... detection 2511 Transfer bias 2510 Cleaner Drum reverse rotation amount control 2367 Discharge blade 2553 Fuser Temperature 409 410 0 to 3 412 0 to 1 413 0 to 1 434 437 0 to 1 438 448 450 0 to 3 451 0 to 1 452 453 518 0 to 1 531 534 0 to 4 1902 1903 1904 2017 0 to 3 2018 0 to 3 2019 0 to 3 2151 0 to 3 2153 0 to 1 2155 0 to 1 2159 0 to 1 2161 2255 4545 5277 0 to 5 5285 0 to 3 5293 0 to 3 5294 0 to ...

Page 92: ... 1734 1735 1736 1737 1738 1739 8804 IPP 1078 1079 1080 1081 1082 1083 1084 1085 1086 1087 1088 1447 1448 1449 1450 1451 3725 3726 IPv6 3767 3768 3770 3775 3776 3777 IPX 1011 1099 IP address 1006 1007 1008 1009 1010 1767 1768 LDAP 1016 1138 1923 1924 3506 3507 3743 9629 LLTD 3793 LPD 1075 1076 1077 MAC address 1141 8805 MIB 1063 NDS 1027 NIC 1002 Novell 1093 1094 PCL setting 973 PMK 9747 9748 POP3 ...

Page 93: ...484 1486 1487 1920 1921 1922 1925 1937 1952 1953 1954 1955 1956 1957 1958 1959 3722 3723 3724 Print queue 1096 Prefix 3771 Frame type 1012 Local I F 614 telnet 3864 3865 3866 3867 3868 802 1X 8800 8801 8816 8819 IPsec 8802 8815 8820 8821 SCEP 8806 8807 8808 8809 8810 8811 8812 8813 8814 WS Pull Scan 8817 8818 Wireless LAN Supplicant 1679 1681 1682 1684 1685 1686 1689 1690 1691 1692 1693 1696 1697 ...

Page 94: ...ng mode 6900 6901 6905 0 to 3 6906 0 to 3 6907 0 to 3 6908 0 to 3 6925 0 to 3 6926 0 to 3 6927 0 to 3 6928 0 to 3 6929 0 to 3 6930 0 to 3 6931 0 to 3 6932 0 to 3 6933 0 to 3 6935 0 to 3 6950 0 to 3 6955 0 to 3 6956 0 to 3 6960 0 to 3 6962 0 to 3 Tab paper 1412 Special paper 6243 Extra long size 3800 0 to 1 Double count 344 346 347 348 349 352 353 6018 Large Small size 317 0 to 2 318 0 to 2 319 0 t...

Page 95: ...4 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 Telephone 250 Panel calibration 692 Electronic Filing Setting 267 270 950 976 1497 Data overwrite enabler HDD 1422 1424 1426 SRAM 1428 Releasing F200 633 General HDD 271 670 690 691 693 694 9379 ASIC 9046 EFI 700 9950 Raw printing 9117 8504 S ACS 4565 9934 USB 3615 3802 9889 TAT partit...

Page 96: ...ile 1790 0 to 35 1791 1792 1793 1794 0 to 35 1795 1796 1797 1798 0 to 35 3600 0 to 35 3601 3602 3603 3604 0 to 35 3605 3606 3607 3608 0 to 35 SRAM board data check 4586 4587 0 to 15 4588 0 to 15 4589 0 to 15 4590 0 to 15 Date unpacked 3612 DIG partition 3619 Counter job list print 9954 Default setting 503 550 585 587 588 9972 9977 Cartridge empty 8506 HP compatibility 8508 8509 8510 PCL Wide 8511 ...

Page 97: ...alue CANCEL 0 8 POWER POWER OFF ON Exit Digital key Code START ENTER or INTERRUPT Adjustment value cannot be changed 0 8 POWER POWER OFF ON Exit Digital key Code START CANCEL or CLEAR Automatic setting ENTER or INTERRUPT Stores value in RAM 0 8 POWER POWER OFF ON Exit Digital key Code Digital key Sub code Digital key FUNCTION CLEAR Sets or changes value START START ENTER or INTERRUPT Stores value ...

Page 98: ...alue in RAM 0 8 POWER POWER OFF ON Exit Digital key Code Select button START CANCEL ENTER or INTERRUPT CLEAR Corrects value Stores value in RAM 0 8 POWER POWER OFF ON Exit Digital key Code Digital key 1st setting Digital key 2nd setting START START CANCEL ENTER or INTERRUPT CLEAR Corrects value CLEAR Corrects value Stores value in RAM 0 8 POWER POWER OFF ON Exit Digital key Code Digital key or Sof...

Page 99: ...or recting the laser power in closed loop control 0 Invalid 1 Valid 1 573 Image control Abnormality detection count Y Display 0 clearing ALL 0 0 16 M Counts the abnormality detection of image qual ity control Accumulat ing total of CE10 CE20 and CE40 1 574 Image control Abnormality detection count M Display 0 clearing ALL 0 0 16 M Counts the abnormality detection of image qual ity control Accumula...

Page 100: ... Color registration adjust ment control mode setting ALL 5 0 5 M 0 Not performed auto matically 1 a 2 b 3 a b 4 b c 5 a b c Description a Performs the adjust ment automatically at warming up b Performs the adjust ment automatically when printing after a specified period of time has been com pleted c Performs the adjust ment automatically at a ready status after a specified period of time or at a f...

Page 101: ...51 Mainte nance Setting value of PM counter K ALL black Refer to content 8 digits M Default value e STUDIO2330C 2820C 2830C 56000 e STUDIO3520C 3530C 4520C 70000 Unit page 1 252 Mainte nance Current value of PM counter Display 0 clearing K ALL black 0 8 digits M Counts up when the registration sensor is ON 1 344 Counter Count setting of tab paper PM ALL 1 0 1 M 0 Counted as 1 1 Counted as 2 1 346 ...

Page 102: ...istered GP 1070 2 Service call 1 662 General Clearing of SMS partition ALL SYS Clears SMS partition Performs when the service call F106 has occurred 3 666 General BOX partition clearing ALL SYS Initializes the Elec tronic Filing 3 667 General SHA partition clearing ALL SYS Initializes the shared folder 3 670 General HDD diagnostic menu dis play ALL SYS Display the HDD infor mation Ch 7 2 2 2 684 G...

Page 103: ... ALL EUR 0 UC 1 JPN 0 0 1 SYS 0 Not displayed 1 Displayed 1 900 Version System firmware ROM ver sion ALL JPN T450SY0JXXX UC T450SY0UXXX EUR T450SY0EXXX Others T450SY0XXXX 2 903 Version Engine ROM version ALL 450M XXX 2 905 Version Scanner ROM version ALL 450S XXX 2 907 Version RADF ROM version ALL DF XXXX 2 908 Version Finisher ROM version ALL SDL XXX FIN XXX 2 911 Version Finisher punch ROM ver s...

Page 104: ...sion Web UI data in HDD Version Language 4 ALL VXXX XXX X 2 938 Version Web UI data in HDD Version Language 5 ALL VXXX XXX X 2 939 Version Web UI data in HDD Version Language 6 ALL VXXX XXX X 2 944 Version HDD version ALL JPN T450HD0JXXX UC T450HD0UXXX EUR T450HD0EXXX Others T450HD0XXXX 2 947 General Initialization after software version upgrade ALL SYS Perform this code when the software in this ...

Page 105: ...c tion setting Except for CND ALL 0 0 2 SYS 0 Encryption invalid 1 Encryption valid Security priority Encrypts all of the user s data 2 Encryption valid Performance prior ity Encrypts the user s data except the files temporarily created and deleted in the image processing such as copying or printing When 1 or 2 is set for this code the setting value of 08 206 will be 20 and that of 08 602 will be ...

Page 106: ...nder the condition that the data of print ratio 6 is printed on the standard paper size A4 LT at a normal temperature and humidity However users do not always print under the above condition As for the type of original copy print mode and environment each user has different tendency and as a result the number of output pages per cartridge becomes different depending on the user The major factors a...

Page 107: ...ridge empty has exceeded the threshold The threshold to be used is selectable in the setting mode 08 1506 between the pixel count and output pages 0 Output pages 1 Pixel counter The threshold of pixel count is set in the setting mode 08 1508 and that of output pages is set in the setting mode 08 1507 When the new toner cartridge is judged as installed the data related with the previous cartridge i...

Page 108: ...ed to the print count when printing on B4 size area ratio to A4 149 1 27 is added to the print count when printing on LG size area ratio to LT 127 Pixel count Pixel count shows the ratio of laser emitting pixels to all pixels on standard paper The examples of pixel count are as follows Ex Printing 5 pages on A4 LT size with solid copy Laser emits to all pixels Pixel count 100 Print count 5 Printin...

Page 109: ... A4 or LT to convert it into the pixel count is selected 08 1500 Pixel counter display setting Whether or not to display the pixel counter on the LCD screen is selected 08 1504 Display reference setting The reference when displaying the pixel counter on the LCD screen toner cartridge reference or service technician reference is selected 08 1505 Determination counter of toner empty This is the coun...

Page 110: ...ig 2 2 Pixel count and number of output pages per cartridge 5 Pixel counter confirmation Display on LCD screen Whether or not to display the pixel counter on the LCD screen is selected 0 Displayed 1 Not displayed in the setting mode 08 1504 and whether or not to display it at the service techni cian reference or toner cartridge reference is selected 0 Service technician reference 1 Toner cartridge...

Page 111: ...electing and pressing the button in the above screen each pixel counter screen is dis played TONER CARTRIDGE button Information screen of toner cartridge reference is displayed SERVICE COLOR button Information screen of service technician reference full color is dis played SERVICE BLACK button Information screen of service technician reference black is dis played ...

Page 112: ...DIAGNOSTIC MODE 2 86 The following screen is displayed when pressing the TONER CARTRIDGE button Fig 2 5 Information screen of toner cartridge reference The following screen is displayed when pressing the SERVICE COLOR button Fig 2 6 Information screen of service technician reference full color ...

Page 113: ...ATION All rights reserved e STUDIO2820C 2830C 3520C 3530C 4520C SELF DIAGNOSTIC MODE 2 87 The following screen is displayed when pressing the SERVICE BLACK button Fig 2 7 Information screen of service technician reference black ...

Page 114: ... STUDIO4520C TONERCARTRIDGE No DATE COL PPC PRN FAX TOTAL 0 20080208 Y Print Count LT A4 181 45 226 1 20080208 Y Average Pixel Count 2 70 1 74 2 51 2 20080208 Y Latest Pixel Count 6 15 0 39 0 39 3 20080208 M Print Count LT A4 181 45 226 4 20080208 M Average Pixel Count 6 11 2 5 29 5 20080208 M Latest Pixel Count 6 82 2 15 2 15 6 20080208 C Print Count LT A4 181 45 226 7 20080208 C Average Pixel Co...

Page 115: ...0208 Y Average Pixel Count 2 7 1 74 2 51 5 20080208 Y Latest Pixel Count 6 15 0 39 0 39 6 20080208 M Print Count LT A4 181 45 226 7 20080208 M Average Pixel Count 6 11 2 5 29 8 20080208 M Latest Pixel Count 6 82 2 15 2 15 9 20080208 C Print Count LT A4 181 45 226 10 20080208 C Average Pixel Count 5 46 2 18 4 81 11 20080208 C Latest Pixel Count 6 42 2 73 2 73 12 20080208 K Print Count LT A4 181 45 ...

Page 116: ...count 1626 1627 1628 1629 1639 Printer function Print count page 1558 1560 1562 1554 1555 Average pixel count 1615 1616 1617 1618 1619 1620 Latest pixel count 1630 1631 1632 1633 1640 FAX function Print count page 1556 Average pixel count 1625 Latest pixel count 1634 Total Average pixel count 1621 1622 1623 1624 Full color Twin color Black Total Yellow Magenta Cyan Black Copier function Print coun...

Page 117: ... The service technician reference cleared date 08 1510 is displayed The date 08 1502 was performed is stored Toner cartridge reference cleared date The toner cartridge reference cleared date is displayed The date 08 1503 was performed is stored 08 1511 Toner cartridge Y 08 1512 Toner cartridge M 08 1513 Toner cartridge C 08 1514 Toner cartridge K Full color Twin color Black Yellow Magenta Cyan Bla...

Page 118: ...08 Code Classifi cation Items Func tion Default Accept able value RAM Contents Pro cedur e 1504 Pixel counter Pixel counter display set ting ALL 1 0 1 SYS Selects whether or not to display the pixel counter on the LCD screen 0 Displayed 1 Not displayed 1 1505 Pixel counter Displayed reference set ting ALL 0 0 1 SYS Selects the reference when displaying the pixel counter on the LCD screen 0 Service...

Page 119: ... for control Means the present number of output pages for controlling 7 Present driving counts for control Means the present drive counts for controlling 1 count 2 seconds 8 Number of times replaced Counts up when clearing the counter of each unit in the PM Support Mode Screen Notes Sub code 0 is equivalent to sub code 6 Sub code 3 is equivalent to sub code 7 When the value of sub code 3 is change...

Page 120: ... cleaner Y 1160 0 to 8 1161 Default values of code 1160 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 Drum blade cleaner M 1162 0 to 8 1163 Default values of code 1162 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 56 000 56 000 70 000 70 00...

Page 121: ...0 to 8 1183 Default values of code 1182 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 Charger Wire nee dle Y 1184 0 to 8 1185 Default values of code 1184 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 56 000 56 000 70 000 70 000 70 000 Sub c...

Page 122: ...aning pad C 1196 0 to 8 1197 Default values of code 1196 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 Ozone filter 1 1198 0 to 8 1199 Default values of code 1198 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 56 000 56 000 70 000 70 000 70 ...

Page 123: ...217 Default values of code 1216 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 500 000 700 000 700 000 700 000 700 000 Sub code 4 1 700 000 1 700 000 1 700 000 1 700 000 1 700 000 1st transfer roller M 1218 0 to 8 1219 Default values of code 1218 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 500 000 700 000 700 000 700 000 70...

Page 124: ...er separa tion finger 1270 0 to 8 1271 Default values of code 1270 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 112 000 112 000 140 000 140 000 140 000 Sub code 4 340 000 340 000 340 000 340 000 340 000 Fuser belt 1272 0 to 8 1273 Default values of code 1272 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 112 000 112 000 140 ...

Page 125: ...00 80 000 80 000 Pickup roller 2nd drawer 1292 0 1 2 8 1293 Default values of code 1292 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 Sub code 1 80 000 80 000 80 000 80 000 80 000 Pickup roller LCF 1294 0 1 2 8 1295 Default values of code 1294 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 Sub code 1 160 000 160 000 160 000 160 000 160 000 Feed roller 1st drawer ...

Page 126: ...1314 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 Sub code 1 80 000 80 000 80 000 80 000 80 000 Separation roller Bypass unit 1316 0 1 2 8 1317 Default values of code 1316 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 Sub code 1 80 000 80 000 80 000 80 000 80 000 Feed roller PFP upper drawer 1320 0 1 2 8 1321 Default values of code 1320 e STUDIO2820C 2830C 3520...

Page 127: ...0 280 000 280 000 Sub code 4 680 000 680 000 680 000 680 000 680 000 Developer filter K 5600 0 to 8 5601 Default values of code 5600 e STUDIO2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 Sub code 1 56 000 56 000 56 000 56 000 56 000 Sub code 4 125 000 125 000 125 000 125 000 125 000 Developer filter Y 5602 0 to 8 5603 Default values of code 5602 e STUDIO2820C 2830C 3520C 3530C 45...

Page 128: ... 128 Code Item Default value when 08 700 is performed Default value when 08 9952 is performed 482 Feeding retry setting 1 0 1006 Address Mode 1 2 1008 IP address 10 250 250 249 000 000 000 000 1009 Subnet mask 255 255 255 252 000 000 000 000 1010 Gateway 10 250 250 250 000 000 000 000 1011 Availability of IPX 2 1 1014 Availability of AppleTalk 2 1 1060 TCP port number of FTP server 50021 21 1073 A...

Page 129: ...on switches Full Color to Black and vice versa resulting in performance degradation The S ACS function prevents this B Switching operation and performance 2 Switching operation and performance Due to the switching operation the performance of Auto Color differs compared to that of Black and Full Color Fig 2 10 Original Black x 3 sheets Color x 2 sheets Start End Start End Black Full Color switchin...

Page 130: ...ER PRINT OUT TOTAL COUNTER When matching the settings of Copy and Printer Calculate the color rate with the total counter value 1 as follows 60436 Full Color 101739 Total x 100 59 When setting Copy and Printer differently In case the color rates of the copier and the printer significantly differ Calculate the color rate with the copy counter value 2 as follows 7175 Full Color 21634 Total x 100 33 ...

Page 131: ...tly Flow chart for determining setting values Fig 2 11 Setting value of the S ACS operation setting Printing status Color rate MCV S ACS level coefficient Default setting of the color mode 9 25 or less 5k or more 23 or more Auto Color 2 less than 5k 2 25 to less than 50 17 to less than 23 Black Auto Color Full Color 2 or 1 50 to less than 75 17 or less 1 75 or more 17 or less MCV Setting value 1 S...

Page 132: ...ude more color and black pages the performance may not be affected When the printing tendency of the user has changed significantly e g Color rate changed from 80 to 20 the performance level or the consumption level of the supplies may also change In this case check these levels after a specific period so that the most appropriate setting values can be determined The number of outputs in Auto Colo...

Page 133: ...r This chapter mainly explains the procedures for image related adjustment When replacing compo nents which have other specified instructions for adjustment those specified instructions are to be obeyed in priority In the following diagram the solid lines with arrow lead to essential adjustments while the dotted lines lead to adjustments to be performed if necessary ...

Page 134: ... to be adjusted 3 1 3 Adjustment of image quality control Automatic initialization of image quality control Code in mode 05 Item to be adjusted Code in mode 05 3 1 2 Adjustment of the auto toner sensor 200 201 202 203 204 Developer material Image quality sensor Needle electrode Transfer belt Image position aligning sensor Drum cleaning blade Laser optical unit 1st transfer roller Main charger grid...

Page 135: ...sor voltage V shown in B automatically changes and gradually approaches to Target value V for adjustment reference voltage shown in A Fig 3 4 5 When the Current sensor voltage V in B is converged and the Sensor output control value bit value corresponding to the value for initial developer material is displayed in C the adjust ment is completed When the adjustment is completed the ENTER button is ...

Page 136: ...n to store the adjustment result in the memory 7 Turn the power OFF 8 Install the toner cartridges B C A M z zzV C z zzV K z zzV Y z zzV M x xxV C x xxV K x xxV Y x xxV M yyy C yyy K yyy Y yyy e STUDIO2820C 2830C 3520C 4520C B Current sensor voltage V A Target value V for adjustment reference voltage C Sensor output control value bit value B C A e STUDIO3530C K z zzV K x xxV K yyy ...

Page 137: ...be adjusted Contents 395 Forced performing of image quality closed loop control Procedure 1 While pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Key in 395 and press the START button 3 WAIT is displayed 4 When the adjustment finishes normally the equipment returns to the initial state of Adjustment Mode When an error occurs When Waste toner box replacement is displayed 1 Repla...

Page 138: ...er cover 2 Press and hold the MAIN POWER button for a few seconds to shut down the equipment 3 Turn the power ON 4 Release the waste toner box full status by the warming up opera tion 5 Check that WAIT is displayed When an adjustment error is displayed 1 Press and hold the ON OFF button for a few seconds to shut down the equipment in order to check the toner empty status 2 Turn the power ON 3 Chec...

Page 139: ...de When an error occurs When Waste toner box replacement is displayed 1 Replace the waste toner box with a new one and close the waste toner cover 2 Press and hold the MAIN POWER button for a few seconds to shut down the equipment 3 Turn the power ON 4 Release the waste toner box full status by the warming up opera tion 5 Check that WAIT is displayed When an adjustment error is displayed 1 Press a...

Page 140: ...ries Therefore check image posi tion in the secondary scanning direction after installation or parts replacement because there is differ ence between the environments of an installation site and a factory where the equipment was shipped Although image adjustment is already performed at the shipment from the factory this adjustment must be performed again in the installation site If required perfor...

Page 141: ... 4122 4123 4124 4125 4126 4127 4128 4129 Printer related adjustment Reproduction ratio of primary scanning direction Fine adjustment of polygonal motor rotation speed 401 Primary scanning data laser writing start position 411 Reproduction ratio of secondary scanning direction Fine adjustment of transfer belt motor rotation speed 487 Secondary scanning data laser writing start position 408 440 441 ...

Page 142: ...ng can be performed nor mal copy mode Fig 3 6 100 A A3 TEST MODE 100 A A3 TEST MODE 100 A A3 Wait Warming Up 100 A A3 COPYING 100 XXX A3 TEST MODE YYY ZZZ Current adjustment value Adjustment value newly keyed in If no entering YYY is displayed Code No 1 0 5 POWER ENTER INTERRUPT Digital keys START Key in codes Operation keys Display Power OFF ON Exit the Adjustment Mode Test copy Digital keys FAX ...

Page 143: ...30C 4520C ADJUSTMENT 3 11 3 1 7 Paper alignment at the registration roller A Adjustment with touch panel Paper alignment at the registration roller can be adjusted in the following procedure by performing the code 05 480 1 Select the drawer Fig 3 7 2 Select the paper size Fig 3 8 ...

Page 144: ... 2830C 3520C 3530C 4520C 2008 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 12 3 Select the media type Fig 3 9 4 Select the copy speed 45ppm for black copying in e STUDIO4520C or Other for others Fig 3 10 ...

Page 145: ...ION All rights reserved e STUDIO2820C 2830C 3520C 3530C 4520C ADJUSTMENT 3 13 5 Key in the adjustment value Fig 3 11 6 Press the ENTER button to finish the adjustment Press the FUNCTION CLEAR button to return to the previous menu ...

Page 146: ... 4115 0 1 2 3 4 Thick paper 1 4122 0 1 2 3 4 Plain paper e STUDIO3530C 4520C black only 2nd drawer CST2 4101 0 1 2 3 4 Plain paper 4116 0 1 2 3 4 Thick paper 1 4123 0 1 2 3 4 Plain paper e STUDIO3530C 4520C black only PFP upper drawer CST3 4108 0 1 2 3 4 Plain paper 4117 0 1 2 3 4 Thick paper 1 4124 0 1 2 3 4 Plain paper e STUDIO3530C 4520C black only PFP lower drawer CST4 4109 0 1 2 3 4 Plain pap...

Page 147: ...3 55 56 57 58 59 60 98 Single sided grid pattern in Black Mode Double sided grid pattern in Black Mode Grid pattern of thick paper 2 in Full Color Mode Grid pattern of thick paper 3 thick paper 4 in Full Color Mode Grid pattern of OHP film in Full Color Mode Single sided grid pattern of thick paper 2 in Black Mode Single sided grid pattern of thick paper 3 thick paper 4 in Black Mode Single sided ...

Page 148: ...roduction ratio of primary scanning direction Fine adjustment of polygonal motor rotation speed Printer B 52 0 5mm Refer to B Primary scanning data laser writing start position Printer C 200 0 5mm Refer to C Reproduction ratio of secondary scanning direction Fine adjustment of transfer belt motor rotation speed Printer D 52 0 5mm Refer to D Secondary scanning data laser writing start position E 52...

Page 149: ... step B Primary scanning data laser writing start position Printer 1 While pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Press 98 FAX A grid pattern with 10 mm squares is printed out Use A3 LD from the 2nd drawer 3 Measure the distance B from the left edge of the paper to the 6th line of the grid pattern 4 Check if the distance B is within 52 0 5 mm 5 If not use the following...

Page 150: ...in the sub code shown above START Key in a value acceptable values 0 to 255 ENTER or INTERRUPT Stored in memory When the value is not within the recommended values the trailing edge area of the image may be out of position for the paper length or the density at the trailing edge area of the image may become lower Perform the adjustment confirming the image 100 A is displayed Press 98 FAX A grid pa...

Page 151: ...p side of the grid pattern 4 Check if the distance D is within 52 0 5 mm 5 If not use the following procedure to change values and measure the distance D again Procedure Adjustment Mode Key in the code shown above START Key in an acceptable value shown above ENTER or INTERRUPT Stored in memory 100 A is displayed Press 98 3 for duplexing FAX A grid pattern is printed out The larger the adjustment v...

Page 152: ... pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Press 3 FAX A grid pattern with 10 mm squares is printed out Use A4 LT from the 1st drawer 3 Check the grid pattern on the test print and measure the distance E from the left edge of the paper to the 6th line of the grid pattern 4 Check if the distance E is within 52 0 5 mm 5 If not use the following procedure to change values an...

Page 153: ...0C ADJUSTMENT 3 21 3 1 9 Image dimensional adjustment at the scanning section A Image distortion Fig 3 14 1 While pressing 0 and 5 simultaneously turn the power ON 2 Press FAX to make a copy of any image on a sheet of A3 LD paper Feeding direction Feeding direction Step 1 A Step 2 C B D ...

Page 154: ...The following adjustments b to e should be performed with Test Chart No TCC 1 P 3 28 Adjustments and Checks using Test Chart No TCC 1 4 Make an adjustment in the order of step 1 and 2 Step 1 In case of A Tighten the mirror 3 adjustment screw CW In case of B Loosen the mirror 3 adjustment screw CCW Step 2 In case of C Tighten the mirror 1 adjustment screw CW In case of D Loosen the mirror 1 adjustm...

Page 155: ...side 3 Press FAX START to make a copy at the mode of A4 LT 100 Full color and Text Photo 4 Measure the distance B from the left paper edge to the 10 mm line of left grid pattern on the copy with a ruler 5 Check if the distance B is within 10 0 5 mm 6 If not use the following procedure to change values and repeat step 3 to 5 above Procedure Adjustment Mode Key in code 306 START Key in a value accep...

Page 156: ...AX START to make a copy at the mode of A4 LT 100 Full color and Text Photo 4 Measure the distance D from the top paper edge to the 10 mm line of top grid pattern on the copy with a ruler 5 Check if the distance D is within 10 0 5 mm 6 If not use the following procedure to change values and repeat step 3 to 5 above Procedure Adjustment Mode Key in the code 305 START Key in a value acceptable values...

Page 157: ...t Mode Key in the code 430 START Key in a value acceptable values 0 to 255 ENTER or INTERRUPT Stored in memory 100 A is displayed The larger the adjustment value is the wider the blank area becomes approx 0 04 mm step Fig 3 17 Note Paper jams tend to occur in equipment in which thin paper such as 64g m2 17lb Bond paper is used or a large amount of high density images such as pictures are output Fo...

Page 158: ...nk area F at the right side of the copied image 5 Check if the blank area F is within the range 6 If not use the following procedure to change values and repeat the steps 3 to 5 above Procedure Adjustment Mode Key in the code 432 START Key in a value acceptable values 0 to 255 ENTER or INTERRUPT Stored in memory 100 A is displayed The larger the adjustment value is the wider the blank area at the ...

Page 159: ...nk area G at the trailing edge of the copied image 5 Check if the blank area G is within the range 6 If not use the following procedure to change values and repeat the steps 3 to 5 above Procedure Adjustment Mode Key in the code 433 START Key in value acceptable values 0 to 255 ENTER or INTERRUPT stored in memory 100 A is displayed The larger the adjustment value is the wider the blank area at the...

Page 160: ... 1 Following items can be checked with the Test Chart No TCC 1 1 Points to be measured in the chart Fig 3 20 Adjustment order 0 5 Power ON Chart TCC 1 FAX START A3 LD 100 Full color and Text Photo A 05 405 200 0 5 mm 0 1 mm step B 05 306 10 0 5 mm 0 04 mm step C 05 340 150 0 5 mm 0 02 mm step D 05 305 10 0 5 mm 0 08 mm step C D B A Feeding direction ...

Page 161: ...ion 6 Pictures For checking color reproduction and moire 7 Magnification lines For checking the magnification error of primary and secondary scanning directions 8 Center lines Center lines for A4 LT sizes 9 Arrow A mark for placing the chart properly onto the original glass place it to the left rear corner of the original glass 10 Halftone band For checking uniformity 11 White text on the black so...

Page 162: ...grid Image position aligning sensor Image quality sensor SRAM board LGC board 2 When any of the following parts are replaced or adjusted make a copy and check the image to determine if adjustment is necessary 2nd transfer roller Notes 1 Be sure that this adjustment be made after performing the image adjustment in P 3 5 3 1 3 Performing Image Quality Control and P 3 9 3 1 6 Image Dimensional Adjust...

Page 163: ...case of an abnormal ending ADJUSTMENT ERROR is shown Press the CANCEL button to clear the error display When it is cleared the control panel display will return to the ready state Then check if the patch chart on the original glass is placed in the wrong direction or if it is placed inclined on the original glass and then repeat step 3 and after ward Pattern No Pattern No Remark Paper type 4 Color...

Page 164: ... store the value The equipment goes back to the ready state 5 Press the FAX button and then press the START button to make a test copy 6 If the desired image quality has not been attained repeat step 2 to 5 Color mode Original mode Item to be adjusted Remarks Text Photo Text Printed Image Photo Map mono Color 1585 1586 1587 1588 1589 center value The larger the value is the darker the image become...

Page 165: ...m density 2 High density 4 Key in an adjustment value To correct the value once keyed in press the CLEAR button 5 Press the ENTER or INTERRUPT button to store the value in memory The equipment goes back to the ready state 6 For resetting the value repeat step 2 to 5 7 Press the FAX button and then press the START button to make a test copy 8 If the desired image quality has not been attained repea...

Page 166: ...ty medium density high density The color from 10 to 30 low density from 40 to 70 medium density and from 80 to 100 high density in No TCC 1 chart can be used as a guide for the range of the density area influenced by the change of the adjustment value low density medium density high density Fig 3 22 Low density Medium density High density ...

Page 167: ...Be sure that this adjustment is made after performing P 3 30 3 2 1 Automatic gamma adjust ment Procedure The procedure is the same as that of P 3 33 3 2 3 Color balance adjustment Color mode Original mode Item to be adjusted Remarks Text Photo Text Photo Glay scale ACS Black text Photo ACS Black text ACS Black photo User cus tom Black 590 0 591 0 592 0 7956 0 7957 0 7958 0 7959 0 949 0 Low density...

Page 168: ... Color mode Original mode Item to be adjusted Remarks Text Photo Text Printed Image Photo Map user cus tom Glay scale Full Color 1688 1689 1690 1691 1692 7762 Automatic density mode The larger the value is the darker the background becomes Automatic Acceptable values 0 to 255 Default 128 1698 1699 1700 1701 1702 7763 Manual density mode Mono Color 7754 7755 7756 7757 7758 Automatic density mode Tw...

Page 169: ... Adjustment Mode 05 Any change in these settings affects the settings of IMAGE SMOOTHING and Photo in the black mode and Text Photo Text and Printed Image in the twin color mode Make a test copy and compare the image obtained with the current settings if necessary make adjust ment Note You have to make adjustment by balancing between moire and sharpness Procedure The procedure is the same as that ...

Page 170: ...mpare the image obtained with the current settings if necessary make adjust ment Procedure The procedure is the same as that of P 3 32 3 2 2 Density adjustment Origi nal mode Original mode Item to be adjusted Remarks Text Photo Text Printed Image Photo Map User Cus tom Gray Scale Full color 7767 7768 7769 7770 7771 7777 Automatic density mode The larger the value is the lighter the image becomes T...

Page 171: ...the replacing parts may not meet the stan dard when the setting value is changed from the default value Procedure The procedure is the same as that of P 3 32 3 2 2 Density adjustment Origi nal mode Original mode Item to be adjusted Remarks Text Photo Text Printe d Image Photo Map User Cus tom Glay scale Full color 7779 7780 7781 7782 7783 7789 Automatic density mode The larger the value is the lig...

Page 172: ...e 7 If the desired image quality has not been attained repeat step 1 to 6 Code Item to be adjusted Relation between the adjustment value and the color Acceptable values 0 to 6 0 to 2 3 Default 4 to 6 1769 0 Yellow The smaller the value is the more reddish the color becomes Yellow The larger the value is the more greenish the color becomes 1769 1 Magenta The smaller the value is the more bluish the...

Page 173: ...s not been attained repeat step 2 to 6 Notes 1 When this adjustment was performed perform Automatic gamma adjustment black 05 580 as well because the density reproduction level in the black mode will vary In addition to performing the code 05 580 perform the code 05 1642 or 05 1644 individually because the result of this adjustment will not be reflected to the color black integrated pattern 2 When...

Page 174: ...djustment is made after performing P 3 30 3 2 1 Automatic gamma adjust ment Procedure The procedure is the same as that of P 3 32 3 2 2 Density adjustment Code Paper type Remarks 1612 Plain paper The smaller the value is the toner amount adhered decreases of the high density area ex prevention of fusing offsetting etc Acceptable values 0 to 255 Default Plain paper 255 Thick paper 1 255 Thick paper...

Page 175: ...hoto oriented 1 Procedure The procedure is the same as that of P 3 32 3 2 2 Density adjustment 3 2 16 Black reproduction switching at the Twin color copy mode Black reproduction can be switched at the Twin color Black Red copy mode Adjustment Mode 05 Note The boundary between Red and Black may not be smooth when the setting value is 1 Procedure The procedure is the same as that of P 3 32 3 2 2 Den...

Page 176: ... scanning Adjustment Mode 05 Mode Code Original mode Remarks Full Color ACS Color 7811 Text Photo The larger the value is the darker the headers become However the density level differs depending on the modes Acceptable values 0 to 8 Default 0 Refers to the table specified by default when 0 is set The default table is Text Photo 4 Text 5 User custom 4 7812 Text Full Color 7816 User custom Mode Cod...

Page 177: ...gging at the scanning of a manually set original and an original used with the ADF is different This is to adjust the level of the background image removed when the scanning of the originals with the ADF is per formed Adjustment Mode 05 Color mode Code Remarks Full Color 7764 The larger the value is the lower the back ground density becomes Acceptable val ues 0 to 255 Default 128 Mono Color 7765 T...

Page 178: ...electrode Main charger grid Image position aligning sensor Image quality sensor SRAM board LGC board 2 When any of the following parts are replaced or adjusted make a print and check the image to determine if adjustment is necessary 2nd transfer roller Note Be sure that this adjustment be made after performing the image adjustment in P 3 5 3 1 3 Performing Image Quality Control and P 3 9 3 1 6 Ima...

Page 179: ...d To cancel the reflection of adjustment results press the CANCEL button In the case of an abnormal ending ADJUSTMENT ERROR is shown Press the CANCEL button to clear the error display When it is cleared the control panel display will return to the ready state Then check if the patch chart on the original glass is placed in the wrong direction or if it is placed inclined on the original glass and t...

Page 180: ...ted language and screen and press the START button 3 Key in the value corresponding to the density area to be adjusted 0 1 or 2 and press the START button 0 Low density 1 Medium density 2 High density 4 Key in the adjustment value To correct the value once keyed in press the CLEAR button 5 Press the ENTER or INTERRUPT button to store the value in memory The equipment goes back to the ready state 6...

Page 181: ... the 8th to the 11th stage medium density and from the 12th to the 13th stage high density in Patch chart for gamma adjustment 71 Fax output in P 3 46 3 3 1 Automatic gamma adjustment can be used as a guide for the range of the density area influenced by the adjustment with the change of the adjustment value low density medium density high density Fig 3 23 1 2 3 4 5 6 7 8 9 10 11 12 13 Low density...

Page 182: ... and from the 12th to the 13th stage high density in Patch chart for gamma adjustment 71 Fax output in P 3 46 3 3 1 Automatic gamma adjustment can be used as a guide for the range of the density area influenced by the adjustment with the printer driver and the change of the adjustment value low density medium density high density Refer to P 3 49 Fig 3 23 Color PS PCL XPS Density Remarks Smooth Det...

Page 183: ...ep 2 to 4 6 Let the equipment restart and perform the printing job 7 If the desired image has not been attained repeat step 1 to 6 3 3 5 Upper limit value at Toner Saving Mode The upper limit value is adjusted at the Toner Saving Mode Adjustment Mode 05 Procedure The procedure is the same as that of P 3 48 3 3 2 Gamma balance adjustment Black Mode Black mode Color mode Remarks PS PCL XPS PS PCL XP...

Page 184: ...e same as that of P 3 48 3 3 2 Gamma balance adjustment Black Mode Code Paper type Remarks 1050 OHP film The smaller the value is the toner amount adhered decreases of the high density area ex prevention of fusing offsetting etc Acceptable values 0 to 255 Default OHP film 200 Black mode Color mode Remarks PS PCL XPS PS PCL 7322 0 7322 1 7322 2 8102 0 8102 1 8102 2 Whether fine lines are enhanced o...

Page 185: ... becomes The smaller the value is the narrower this color range becomes Acceptable values 1 to 255 8214 Graphics 8215 Image Original mode Item to be adjusted Remarks General Photo graphic Presenta tion Line art Advanced 8252 0 8252 1 8252 2 8252 3 8252 4 Text The larger the value is the wider the color range to be printed only with the black toner becomes The smaller the value is the narrower this...

Page 186: ... PS PCL XPS Paper type Remarks 8071 0 8070 0 Plain paper The larger the value is the darker the image in the high density area becomes Acceptable values 0 to 255 Default 128 8071 2 8070 2 Recycled paper 8071 3 8070 3 Thick paper 1 8071 4 8070 4 Thick paper 2 8071 5 8070 5 Thick paper 3 8071 6 8070 6 Thick paper 4 8071 7 8070 7 Special paper 1 8071 8 8070 8 Special paper 2 8071 9 8070 9 OHP film Co...

Page 187: ...emarks mono chro General Photo Presan tation Line art 8118 0 8110 0 8111 0 8112 0 8113 0 8119 0 Text The larger the value is the sharper the image becomes The smaller the value is the softer the image becomes Acceptable values 0 to 255 Default 128 8118 1 8110 1 8111 1 8112 1 8113 1 8119 1 Graphics 8118 2 8110 2 8111 2 8112 2 8113 2 8119 2 Image PS PCL XPS Remarks Smooth Detail Smooth Detail Smooth...

Page 188: ... be adjusted 0 1 or 2 and press the START button 0 Low density L 1 Medium density M 2 High density H 4 Key in the adjustment value To correct the value once keyed in press the CLEAR button 5 Press the ENTER or INTERRUPT button to store the value in memory The equipment goes back to the ready state 6 For resetting the value repeat step 2 to 5 7 Let the equipment restart and perform the scanning job...

Page 189: ...ptable values 0 to 255 Default 20 Black Gray Scale Item to be adjusted Remarks Original mode Text Photo Text Photo User custom 845 846 847 7475 848 Manual density center value TEXT PHOTO PHOTO Gray Scale The larger the value is the darker the image of the center step density becomes Text The larger the value is the lighter the image of the center step density becomes User custom The larger the val...

Page 190: ...vel as the adjusted center value For example when the control value of background adjustment key ranges from 0 to 6 the background center value 2 to 2 is used to be the range from 6 to 14 accordingly Adjustment Mode 05 Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the codes and press the START button 3 Key in the adjustment values Acceptable values 0 to 50 To correct...

Page 191: ... following adjustment The adjust ment can be made for each of the color modes and original modes independently Adjustment Mode 05 Note You have to make adjustment by balancing between moire and sharpness Procedure The procedure is the same as that of P 3 57 3 4 2 Density adjustment Code Item to be adjusted Contents 1675 Judgment threshold for ACS The larger the value is the more an original tends ...

Page 192: ...f the text density Adjustment Mode 05 Procedure The procedure is the same as that of P 3 57 3 4 2 Density adjustment Black Gray Scale Item to be adjusted Remarks Original mode Text Photo Text Photo User custom 7416 7417 7418 7425 7419 Range correction Automatic density adjustment 0 Background peak fixed 1 Background peak varied 7421 7422 7423 7426 7424 Range correction Manual density adjustment Co...

Page 193: ...lower the density of the image back ground low density section becomes The smaller the value is the higher the density of the image background low density section becomes Acceptable values 0 to 255 7490 7491 7492 7494 7493 Background peak adjustment for range correction in the man ual density mode Color Item to be adjusted Remarks Original mode Text Photo Printed Image User custom 8366 8367 8368 8...

Page 194: ...image has not been attained repeat step 1 to 5 3 4 9 RGB conversion method selection The color space conversion method of image is decided at color scanning Adjustment Mode 05 Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the codes and press the START button 3 Key in the adjustment values Acceptable values 0 to 3 To correct the value once keyed in press the CLEAR but...

Page 195: ...justment values Acceptable values 0 to 255 To correct the value once keyed in press the CLEAR button 4 Press the ENTER or INTERRUPT button to store the value in the memory The equipment goes back to the ready state 5 Let the equipment restart and perform the scanning job 6 If the desired image has not been attained repeat step 1 to 5 Code Original mode Remarks 8325 Text The larger the value is the...

Page 196: ...ground density adjustment Manual density adjustment Color Item to be adjusted Remarks Original mode Text Photo Printed Image User Custom 8385 8386 8387 8389 Background density adjustment Automatic density adjustment The larger the value is the lower the density of the image back ground low density section becomes The smaller the value is the higher the density of the image background low density s...

Page 197: ... button 3 Key in an adjustment value To correct the value once keyed in press the CLEAR button 4 Press the ENTER or INTERRUPT button to store the value The equipment goes back to the ready state 5 Turn the power OFF Confirmation If possible perform a Fax transmission and check the adjusted density with the image on the recipient s side Color mode Original mode Item to be adjusted Remarks Text Phot...

Page 198: ...n an adjustment value To correct a value once keyed in press the CLEAR button 5 Press the ENTER or INTERRUPT button to store the value The equipment goes back to the ready state 6 Take the POWER OFF Confirmation Check the beam level conversion setting with the actual fax data received if possible Code Item to be adjusted Remarks 678 0 Beam level 0 4 The smaller the value is the smaller the beam wi...

Page 199: ...at the shipment for the high voltage transformer supplied as a service part Also do not perform the setting change when the high voltage power supply is replaced CH1 1 Main charger needle Y 2 Main charger needle M 3 Main charger needle C 4 Main charger needle K CH2 1 Main charger grid bias Y 2 Main charger grid bias M 3 Main charger grid bias C 4 Main charger grid bias K CH3 1 Developer bias Y 2 D...

Page 200: ...of the carriage 2 touch with the inside of the exit side frame and screw them up Fig 3 24 3 Put the carriage 1 on the rail make the sec tions C and D of it touch with the inside of the exit frame and screw up the front rear side of the bracket to fix it Note Make sure that the sections A and B of the carriage 2 touch with the exit side frame Fig 3 25 A Rear Carriage 2 Pulley bracket Exit side fram...

Page 201: ...k the belt tension jig to the motor bracket and the flame 2 Loosen screw B and C There is no need to loosen screw A since it is a shoulder screw 3 The scan motor is pulled by the belt tension jig Fix screw B and then C at the stopped position 4 Remove the belt tension jig Fig 3 26 Fig 3 27 A B C Pulley Timing belt Scan motor Belt tension jig Belt tension jig ...

Page 202: ... caused by paper feeding Procedure The center of the printed image shifts to the front side Move the guide to the front side Arrow A direction in the lower figure Fig 3 28 The center of the printed image shifts to the rear side Move the guide to the rear side Arrow B direction in the lower figure Fig 3 29 Feeding direction Center Rear Front Feeding direction Center Rear Front ...

Page 203: ...C 3520C 3530C 4520C ADJUSTMENT 3 71 Bypass feeding Drawer feeding 1 Loosen the screen 2 Move the entire guide to the front or rear side 3 Tighten the screw Fig 3 30 1 Loosen 2 screws 2 Move the entire guide to the front or rear side 3 Tighten the screws Fig 3 31 A B B A ...

Page 204: ... the process unit from the equipment 2 Take off the developer unit from the process unit SERVICE MANUAL 12 6 Disassembly and Replacement 3 Take off the developer material cover Then discharge the developer material Note While reattaching the developer material cover set the latches securely Fig 3 32 4 Loosen 2 doctor blade fixing screws Insert the gauge 0 65 of the doctor sleeve jig between the de...

Page 205: ...loper sleeve and the doctor blade insert the gauges into the gap after rotating the developer sleeve so that its marking faces the doctor blade Fig 3 34 Fig 3 35 5 Insert the gauge 0 60 of the doctor sleeve jig into the gap between the developer sleeve and the doctor blade and make sure that the gauge can move smoothly in the front rear direction In addition confirm that the gauge 0 70 cannot be i...

Page 206: ...ng or disassembling any of the parts described below If this adjustment is not performed image problems or abnormal noise may occur A When the TBU drive unit was replaced It is limited to the case the unit includes brackets The adjustment is not required when only the gear or the motor itself was replaced B When the TBU drive transmission gear was replaced C When the TBU was replaced D When the fr...

Page 207: ...m the adjustment while the TBU releasing lever is being pressed down after the installation of the TBU 1 Take off 1 ozone filter 2 rear covers and the ozone exhausting duct 2 Loosen 3 screws shown in the figure Tension is applied by the spring 3 Tighten the 3 screws loosened in step 2 4 Reinstall the parts taken off in step 1 ...

Page 208: ... tool to use Separation plate gap jig Fig 3 38 Notes Perform gap adjustment when the fuser unit is at a normal temperature Make sure that the pressure roller is released Be careful not to damage the fuser belt and jig to protect the fuser belt the jig is made from ABS Separation plate Fuser belt Fuser roller Frame of fuser unit Heat roller Fuser belt Separation plate Fuser roller Heat roller Frame...

Page 209: ...ration plate and then adjust them in the same manner If the 0 6 mm jig cannot be inserted the gap is too narrow Adjust it again If the 1 0 mm jig can be inserted the gap is too wide Adjust it again Fig 3 39 Notes When thin paper or paper with a small leading edge margin is used the gap needs to be nar rower In this case use the jig end without a hole The procedure is the same Using the jig end wit...

Page 211: ... 08h Mass storage class Sub Class number 6 06h SCSI transfer command set Protocol number 80 50h Bulk only Most of the common USB medias are compliant with the above specifications and are therefore applicable to this data cloning However most of these devices were originally developed to be used in an environment for PCs e g Windows or Macintosh and thus operations exclusively with this equipment ...

Page 212: ...all in common Line 1 Version Line 2 Serial number Line 3 Date Data item folder File name Address book user_data BACKUP_ADDR sct Mailbox user_data BACKUP_MBOX sct Template user_data BACKUP_TEMP sct Back up the Address book Mailbox and Template in a batch user_data BACKUP_ALL sct Department management information user_data BACKUP_Department sct User management information user_data BACKUP_User sct R...

Page 213: ...sly A screen for selecting items to back up is displayed Select the number any of 1 3 and 5 for data you want to back up The selected item is displayed with an asterisk Fig 4 3 Notes The screen above is not displayed if the data cloning function is disabled In this case ask the user machine administrator to enable the data cloning function on the TopAccess menu To clear your selection press the di...

Page 214: ... Address book 2 Mail Boxes Backing up Mail box 3 Template Backing up Template 4 Combined Backing up 1 Address Book 2 Mail Box and 3 Tem plate in a batch 5 FAX Kit Backing up Department management 6 User Info Backing up User management information 7 Role Info Backing up role information Number Backup Item 1 Network Print Service Backing up TopAccess Network Print Service 2 SaveAsFile Email Internet...

Page 215: ...SRAM Data Back Up is selected No items are selected in the screen by default Fig 4 6 5 Press the START button The backup starts and the backing up status is displayed on the LCD screen 6 Back Up Completed is displayed on the LCD screen when the backup has been properly com pleted 7 Turn the power OFF and remove the USB media Number Backup Item 1 SRAM Backing up SRAM Data ...

Page 216: ...r selecting items to restore is displayed Select the number any of 2 4 and 6 for data you want to restore The selected item is displayed with an asterisk Fig 4 8 Notes The screen above is not displayed if the data cloning function is disabled In this case ask the user machine administrator to enable the data cloning function on the TopAccess menu To clear your selection press the digital key of th...

Page 217: ...n asterisk will be displayed When 2 User Data Restore is selected The items 4 5 6 and 7 are selected in the screen by default Fig 4 9 Number Restore Item 1 Address Book Restoring Address book 2 Mail Boxes Restoring Mail boxes 3 Template Restoring Template 4 Combined Restoring 1 Address Book 2 Mail Box and 3 Template in a batch 5 Department Code Restoring Department management 6 User Info Restoring...

Page 218: ...Data Restore is selected No items are selected in the screen by default Fig 4 11 Number Restore Item 1 Network Print Service Restoring TopAccess Network Print Service 2 SaveAsFile Email Internet FAX Restoring TopAccess SaveAsFile Email InternetFAX 3 Notification Restoring TopAccess Notification 4 Directory Service Restoring TopAccess Directory Service 5 FAX Kit Restoring Option Fax setting 6 Wirel...

Page 219: ...7 Turn the power OFF and remove the USB media When department management data or user management data are restored clear their counter values in a procedure below 8 Counter values can be all cleared as the data are copied Note that the total counter values are not copied Procedure Press the buttons as follows USER FUNCTIONS ADMIN Enter the password COUNTER DEPARTMANT SETTING Enter the password RES...

Page 220: ...up restore the data again from the beginning Does the USB media meet the conditions being used for this cloning Is the updated program file written on the USB media properly Is the USB media installed properly Is the USB media or the equipment damaged Fig 4 12 Error number Error content ERROR 1 Copy error ERROR 2 I F error ERROR 3 USB memory full error ERROR 4 Working folder error ERROR 5 File not...

Page 221: ...ting To ensure security ask the user machine administrator to back up or restore the user s data and information in the HDD A service technician can back up or restore them only when the user machine administrator permits it Some data in the HDD cannot be backed up and can be left only on printouts When the data encryption function is enabled the following items are restricted 08 206 Auto Shut Off...

Page 222: ...ta encryption function is shown below Fig 4 13 Start A Back up data in HDD B Print out FUNCTION LIST FOR MAINTENANCE C Print out function list D Erase HDD E Replace Format HDD F Reset user s setting item and restore data information G Reset FUNCTION LIST FOR MAINTENANCE H Reset function list I Check actuation of data encryption function setting Setting completed ...

Page 223: ...them in Administrator menu of TopAccess Log data Print Scan FAX Trans mission Reception Available Export them in the Administrator menu of TopAccess Import cannot be performed Data in the shared folder Scanned data Saved data of copy FAX trans mission Available Copy them to the client computer via the network The data which have been copied to the client computer cannot be cop ied to the shared fo...

Page 224: ...nction in the code 08 9379 The setting values are shown below 0 Encryption disabled 1 Encryption enabled Security priority 2 Encryption enabled Performance priority Security priority All user data are encrypted Performance priority Encryption data are generated only in a copying or a printing process temporarily All user data except files which are deleted in a corresponding process are encrypted ...

Page 225: ...Address When wireless LAN is used perform the setting again on the LCD panel only when security with a certificate is used Also upload the following certificate file with Install Certificate for Wireless LAN of TopAccess CA certificate User certificate Items to reset restore Method Printer driver Upload them in the Administrator menu of TopAccess F code information Template register ing informatio...

Page 226: ... setting items having the different setting values Set the value which was set before the formatting Turn the power OFF 4 Turn the power OFF H Reset function list Reset the fax function by referring to the function list that was printed out in Ch 4 2 3 C Print out function list 1 Press the USER FUNCTIONS button 2 Press the ADMIN button enter the password and then press the ENTER button 3 Press the...

Page 227: ...tion is in operation Fig 4 14 4 2 4 Procedure for disabling data encryption function The basic procedure is the same as the one for enabling this function To disable it set 0 Invalid in the code 08 9379 at step P 4 14 D Enable data encryption function 4 2 5 Procedure for discarding HDD when data encryption function is enabled Set the data encryption function disabled following the procedure shown ...

Page 228: ...rtition with the stored UI data etc is formatted with this function Do not use this function since it is not nor mally necessary 3 HDD partition creation All Partition Delete and Create Loader Partition When the HDD is replaced or UI data etc are downloaded using the USB storage it is neces sary to format a partition in the HDD before downloading In this case the partition is created in the HDD wi...

Page 229: ...g Procedure of Assist Mode 1 Turn ON the power while 3 button and CLEAR button are pressed simultaneously The following screen is displayed Fig 4 15 2 Select the item with the digital keys and press the START button Note Explain the user machine administrator about the next operation and ask him her to enter his her password ...

Page 231: ...ure 1 Preparation Ask the user about the current conditions of the equipment and note them down Before starting maintenance make some sample copies and store them See the replacement record and check the parts to be replaced in the PM support mode 6S 2 or list printing mode 9S 103 6S 2 6 START POWER ON 2 START 9S 103 9 START POWER ON 103 START Fig 5 1 Turn OFF the power and make sure to unplug the...

Page 232: ...ut in the list print mode 5 3 2 Operational flow Fig 5 2 The screen goes back to the main screen when the counter clear is performed or the CANCEL button is pressed after moving from the main screen while it goes back to the sub screen after moving from the sub screen PM support mode activated 6 START POWER ON Main screen Main unit list displayed Sub screen Sub unit list displayed Clear screen Cou...

Page 233: ...here are differences among the sub units parts _ is displayed and CHECK SUB UNIT is displayed at the top is displayed next to the present number when the number of print develop pages has exceeded its PM standard number Displaying of the standard number of print develop pages to replace the unit parts Displaying of the present drive counts is displayed next to the present number when the number of...

Page 234: ... clear screen to clear the selected unit parts counters Displaying of the present number of print develop pages is displayed next to the present number when the number of print develop pages has exceeded its PM standard number Displaying of the standard number of print develop pages to replace the sub unit parts Displaying of the present drive counts is displayed next to the present number when th...

Page 235: ...ANCE PM 5 5 3 Clear screen Fig 5 5 When the CANCEL button is pressed the counter is not cleared and the display returns to the main or sub screen When the INITIALIZE button is pressed Present number of print develop pages and Present driving counts are cleared and Previous replacement date is updated 2 1 1 2 ...

Page 236: ...RID M Main charger grid MAIN CHARGER NEEDLE M Needle electrode CHARGER CLEANING PAD M Main charger cleaner CLEANER DRUM CHARGER C Process unit C DRUM C DRUM BLADE C Drum cleaning blade GRID C Main charger grid MAIN CHARGER NEEDLE C Needle electrode CHARGER CLEANING PAD C Main charger cleaner OZONE FILTER REAR Ozone filter 1 OZONE FILTER TRAY BACK Ozone filter 2 DEVELOPER UNIT BLACK DEVELOPER Devel...

Page 237: ...91 PFP upper drawer Reset the feeding retry counter 08 1392 PFP lower drawer Reset the feeding retry counter 08 1393 Bypass unit Reset the feeding retry counter 08 1394 LCF Reset the feeding retry counter 08 1395 2nd CST 2nd drawer PICK UP ROLLER 2nd CST FEED ROLLER 2nd CST SEP ROLLER 2nd CST Separation roller SFB Bypass unit PICK UP ROLLER SFB FEED ROLLER SFB SEP ROLLER SFB Separation roller RADF...

Page 238: ...ife span of some parts such as feed roller is heavily dependent on the number of output pages rather than the drive counts The following work flow diagram shows how to judge the timing of replacement with the number of print develop pages Example 1 When the number of print develop pages has reached the specified level Fig 5 6 Example 2 When the image failure occurred before the number of print dev...

Page 239: ...TUDIO3520C 3530C 4520C 3 The replacement cycle of the parts in the feeding section equals to the number of sheets fed from each paper source 4 Be careful not to put oil on the rollers belts and belt pulleys when lubricating 5 Parts list P I represents the page item in e STUDIO2820C 2830C 3520C 3530C 4520C Service Parts List Cleaning Lubrication Coating Replacement Operation check A Clean with alco...

Page 240: ...ere is no fingerprints or oil staining on part of the original glass on where the original scale is mounted since the shading correction plate is located below the scale to be scanned Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts A1 Original glass B or A 28 1 A2 ADF original glass B 28 2 A3 Mirror 1 B A4 Mirror 2 B A5 ...

Page 241: ...ed e STUDIO2820C 2830C 3520C 3530C 4520C PREVENTIVE MAINTENANCE PM 5 11 5 5 2 Laser unit Fig 5 9 Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts B1 LSU slit glass B or A B1 ...

Page 242: ...ion check Parts list P I x 1 000 sheets x 1 000 drive counts C1 Pickup roller 80 20 20 C2 Feed roller 80 20 24 C3 Separation roller AV W2 80 20 5 C4 Transport roller A R R C5 Paper guide B C6 GCB bushing bearing L C7 Drive gear tooth face and shaft W1 C8 One side of the plastic bush ing to which the shaft is inserted W1 C9 Registration roller metal A R R 25 19 C10 Middle guide A 25 2 C1 C2 C3 C4 C...

Page 243: ...te grease Molykote EM 30L to the teeth of gears and shafts of the drive gears Note Make sure that oil is not running over or scattered around as the gear is rotated coming into the clutch after applying molykote to the gear which is located near the clutch The quantity of molykote should be smaller than that to be applied to the other parts C10 Middle guide Open the 2nd transfer unit and then open...

Page 244: ...Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts D1 Transport roller upper middle and lower A R R 48 2 48 12 D2 One side of the GCB bushing to which the shaft is inserted L D3 One side of the plastic bush ing to which the shaft is inserted W1 D4 Paper guide B 47 4 D1 D1 D1 D4 D2 D3 D2 D3 D3 Front side Rear side ...

Page 245: ... white grease Molykote HP 300 on the places of the holder shown in the figure 4 places Make sure that the grease does not adhere to the roller surface Wipe it off with alcohol if adhered Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts E1 Pickup roller 80 24 26 E2 Feed roller 80 24 37 E3 Separation roller AV W2 80 23 1 E4...

Page 246: ...er and squeezed tightly and then wipe them with a dry cloth Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts F1 Main charger case B 40 1 F2 Needle electrode 56 70 70 56 56 70 170 O 40 6 F3 Contact point of terminals B 40 2 40 3 F4 Main charger grid 56 70 70 56 56 70 170 40 14 F5 Main charger cleaner 56 70 70 56 56 70 170 ...

Page 247: ...patting powder lubricant Since patting powder may affect the initial image if it adheres to the OPC surface do not apply it The friction between the drum and cleaning blade is sufficiently small without it and no problem would occur even if it is not applied Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts G1 Whole cleane...

Page 248: ...ps or nails Also remove your rings and wristwatch before starting cleaning work to prevent accidental damage to the drum Do not use alcohol selenium refresher and other organic solvents or silicon oil as they will have an adverse effect on the drum Scratches on drum surface If the surface is scratched in such a way that the aluminum substrate is exposed no copy image will be produced on this area ...

Page 249: ...the cleaning blade reattach the felts on the position shown in the figure by slightly pushing them to the direction of the arrows Fig 5 18 G6 Drum thermistor Clean the surface of the recovery blade with a soft pad or cloth if dirt cannot be removed with a vacuum cleaner If the edge of recovery blade is damaged replace the blade regardless of the number of output pages Note Never use water or alcoh...

Page 250: ... the procedure below Also when the developer sleeve or mixer is disassembled clean the shaft and oil seal before coating the oil seal with grease Developer sleeve 2 pc Mixer 4 pc Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts H1 Whole developer unit B H2 Developer unit drive section W1 H3 Developer material 56 70 70 56 ...

Page 251: ... ing hole section of the developer frame Pay attention to the direction in which the oil seal is attached See figure on right 2 Apply an even coat of grease to the inside of the oil seal Amount Less than the size of half a rice grain 3 Wipe off any grease exuded from the inside Fig 5 20 Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000...

Page 252: ...h the transfer belt Cleaning procedure Fully clean up the toner and such adhering to the roller with alcohol and then wipe it with a dry cloth until no trace remains Take care not to have the transfer belt surface being dam aged or dented Replace the transfer belt with a new one regardless of the number of output pages if any crack or major scar is found Items to check Cleaning Lubri cation Coat i...

Page 253: ...rmined by the condition of its edge Do not allow hard objects to hit or rub against blade edge Do not rub the edge with a cloth or soft pad Do not leave oil or fingerprints etc on the edge Do not apply solvents such as paint thinner to the blade Do not allow paper fibers or dirt to contact the blade edge Do not place the blade near a heat source Cleaning procedure Clean the blade edge with a cloth...

Page 254: ...or Fig 5 25 L3 2nd transfer roller paper guide If toner adheres to the ribs of the 2nd transfer roller paper guide clean it with a soft pad cloth or electric vacuum cleaner Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts L1 2nd transfer roller 224 280 280 224 224 280 680 13 10 L2 Registration roller rubber A R R 14 1 L3 ...

Page 255: ... 140 140 112 112 140 340 44 1 M2 Pressure roller separation fin ger 112 140 140 112 112 140 340 44 18 M3 Pressure roller thermistor center rear A R R 44 14 M4 Fuser belt 112 140 140 112 112 140 340 43 3 M5 Heat roller R 43 10 M6 Fuser roller 112 140 140 112 112 140 340 43 4 M7 Fuser belt guide 112 140 140 112 112 140 340 43 12 M8 Fuser belt front thermistor A R R 43 21 M9 Fuser belt thermostat cen...

Page 256: ...easier cleaning clean the belt and roller while they are still warm Note Be careful not to rub the fuser belt and pressure roller surface with your nails or hard objects because it can be easily damaged Do not use silicone oil on the fuser belt and pressure roller Checking after the assembly of the fuser belt unit After the assembly rotate the fuser belt for a round to confirm that the belt is nei...

Page 257: ... replaced Do not deform or damage the thermistor during the cleaning Replace the thermistor with a new one if it is damaged or deformed regardless of degree M12 Fuser unit gear Wipe off any old grease and then apply 3 to 4 rice sized grains of white grease Molykote HP 300 onto the gear teeth 5 5 14 Exit unit Fig 5 27 N2 Lower exit roller Wipe off any old grease and then apply 0 5 to 1 rice sized g...

Page 258: ...ment Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts O1 Pickup roller A 120 5 1 O2 Separation roller A 120 4 10 O3 Feed roller A 120 5 1 O4 Registration roller A 4 30 O5 Intermediate transfer roller A 3 13 O6 Front read roller A 3 14 O7 Rear read roller A 3 1 O8 Reverse registration roller A 3 10 O9 Exit reverse roller A 4 25 O10 Platen sheet B or A O1 O3 O7 O4 O2 O6 O5 O8 O9 O...

Page 259: ... 5 16 PFP KD 1023 Fig 5 29 Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts P1 Pickup roller upper lower A 80 5 20 P2 Feed roller upper lower A 80 5 24 P3 Separation roller upper lower A AV W2 80 5 5 P4 Drive gear tooth face W1 P1 P2 P3 P3 P1 P2 ...

Page 260: ...E MAINTENANCE PM 5 30 5 5 17 LCF KD 1024 Fig 5 30 Items to check Cleaning Lubri cation Coat ing Replacement Opera tion check Parts list P I x 1 000 sheets x 1 000 drive counts Q1 Pickup roller A 160 4 30 Q2 Feed roller A 160 4 28 Q3 Separation roller A 160 5 12 Q4 Drive gear tooth face W1 Q1 Q2 Q3 ...

Page 261: ... stored in a dark place where the ambient temperature is between 10 C to 35 C no condensation Be sure to avoid places where drums may be subjected to high humidity chemicals and or their fumes 3 Drum cleaning blade Transfer belt cleaning blade This item should be stored in a flat place where the ambient temperature is between 10 C to 35 C and should also be protected against high humidity chemical...

Page 262: ...ILM CLNR CHARGR 380 6 Developer material Y D FC28Y 1 Developer material M D FC28M 1 Developer material C D FC28C 1 TBU KIT FC28 Transfer belt cleaning blade BL FC35TR 1 2nd transfer roller CR FC35TR2 1 Blade seal front side SEAL BLADE CLN TBU F 1 Blade seal rear side SEAL BLADE CLN TBU R 1 2nd transfer facing roller cleaning mylar MYLAR CLN TR2 WP N 1 Ozone filter 2 FLTR OZ 50 TNR EX 450 1 FR KIT ...

Page 263: ...or sleeve jig Measuring the gap between the development sleeve and the doctor blade 101 6 6 Belt tension jig Adjusting the belt tension at the installation of the scan motor 101 7 7 Separation plate gap jig Measuring the gap between the separation plate and the fuser belt 101 8 8 Drum bag Storing the drum 101 10 9 Download jig DLM board Updating the scanner options ROM 102 1 10 ROM Installing the ...

Page 265: ...d from the start of use Whichever is earlier e STUDIO3520C 3530C 4520C When the number of output pages has reached 700 000 or 2 5 years have passed from the start of use Whichever is earlier 1 Replace all the supplies 2 Check the components in the drive section gears pulleys timing belts etc Replace them with new ones if they are damaged 3 Check all the adhesives such as tape and Mylar if they are...

Page 267: ...am Power ON jam The paper is remaining on the paper transport path when power is turned ON P 6 33 E061 Incorrect paper size setting for 1st drawer The size of paper in the 1st drawer differs from size setting of the equipment P 6 34 E062 Incorrect paper size setting for 2nd drawer The size of paper in the 2nd drawer differs from size set ting of the equipment P 6 34 E063 Incorrect paper size setti...

Page 268: ...does not reach the 1st drawer feed sensor P 6 26 E140 2nd drawer misfeeding Paper not reaching the 2nd drawer feed sensor The paper fed from the 2nd drawer does not reach the 2nd drawer feed sensor P 6 26 E150 Paper misfeeding PFP upper drawer misfeeding Paper not reaching the PFP upper drawer feed sensor The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor P 6 2...

Page 269: ...d sensor The paper does not reach the 2nd drawer feed sensor after it has passed the PFP upper drawer feed sensor P 6 30 E330 PFP lower drawer transport jam Paper not reach ing the registration sensor The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor P 6 29 E340 PFP lower drawer transport jam Paper not reach ing the 1st drawer feed sensor The paper doe...

Page 270: ...U exit sensor after it has passed the ADU entrance sensor P 6 31 E550 Other paper jam Paper remaining jam on the transport path The paper is remaining on the transport path when print ing is finished caused by a multiple paper feeding P 6 35 E712 RADF jam Jam not reaching the original registration sensor The original fed from the original feeding tray does not reach the original registration senso...

Page 271: ...1 after its leading edge has reached the sensor P 6 41 E930 Jam at the bridge unit transport sensor 2 The trail ing edge of the paper does not reach the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 1 P 6 41 E940 Stop jam at the bridge unit transport sensor 2 The trailing edge of the paper does not pass the bridge unit transport sensor 2 after i...

Page 272: ...ra tion for dropping paper on the finishing tray is made but the previous arm assisting operation has not yet been finished MJ 1101 P 6 43 EA29 Paper transport jam stack transport delay The buffer tray is extended to drop a stack of paper on the finishing tray but the previous stack has not yet exited MJ 1101 P 6 43 EA30 Power ON jam 1 Paper exists at the inlet sensor when power is turned ON MJ 10...

Page 273: ...errupted because of the communication error between the equipment and finisher when the paper is transported from the equipment to the fin isher P 6 50 EB30 Ready time time out jam The equipment judges that the paper transport to the finisher is disabled because of the communication error between the equipment and finisher at the start of printing P 6 50 EB50 Paper transport jam Paper remaining on...

Page 274: ...er tray abnormality The PFP lower drawer tray up motor is not rotating or the PFP lower drawer tray is not moving normally the case that paper can be fed from any drawer except the PFP lower drawer P 6 55 C180 LCF tray up motor abnormality The LCF tray up motor is not rotating or the LCF tray is not moving normally the case that paper can be fed from any drawer except the LCF P 6 56 C1A0 LCF end f...

Page 275: ... ment pre running end temperature abnormality P 6 61 C446 Heater lamp abnormality after abnormality judg ment pre running end temperature abnormality P 6 61 C447 Heater lamp abnormality after abnormality judg ment temperature abnormality at ready status P 6 61 C448 Heater lamp continuous lighting abnormality Heater lamp lights continuously for a certain period of time when the pressure roller temp...

Page 276: ... buffer tray guide motor is not rotating or the buffer tray guide is not moving normally MJ 1101 P 6 72 CB12 Buffer roller drive motor abnormality The buffer roller drive motor is not rotating or the buffer roller is not moving normally MJ 1101 P 6 72 CB30 Tray 1 Tray 2 shift motor abnormality Tray 1 Tray 2 shift motor is not rotating or delivery tray is not mov ing normally MJ 1030 Movable tray s...

Page 277: ...e is not moving normally MJ 1030 P 6 77 CBE0 Paper folding motor abnormality Paper folding motor or paper folding roller is not rotating normally MJ 1030 P 6 77 CBF0 Paper positioning plate motor abnormality Paper positioning plate motor is not rotating or paper posi tioning plate is not moving normally MJ 1030 P 6 78 CC00 Sensor connector abnormality Connector of guide home position sensor paper ...

Page 278: ...h RAM read write error Abnormality of check sum value on Hole punch controller PC board is detected when the power is turned on MJ 1101 when MJ 6101 is installed P 6 83 CC80 Front aligning plate motor abnormality Front align ing plate motor is not rotating or aligning plate is not moving normally MJ 1030 Rear alignment motor abnormality The rear align ment motor is not rotating or the rear alignme...

Page 279: ...s not turned ON after the drum motor was rotated for a specified period of time P 6 99 CE71 Drum phase adjustment abnormality Drum phase sensors Color drum phase sensor S43 and K drum phase sensor S44 are not turned ON after the drum motor was rotated for a specified period of time P 6 100 CE90 Drum thermistor K abnormality The output value of the drum thermistor K is out of a specified range P 6 ...

Page 280: ... CPU P 6 64 F111 Scanner response abnormality P 6 64 F120 Other service call Database abnormality Database is not operating normally P 6 106 F130 Invalid MAC address P 6 107 F200 Data Overwrite option GP 1070 disabled P 6 107 F350 Circuit related service call SLG board abnormality P 6 67 F400 Circuit related service call SYS board cooling fan abnormality P 6 107 Error code Classification Contents ...

Page 281: ...failure P 6 108 1C40 Image conversion abnormality P 6 108 1C60 HDD full failure during processing P 6 108 1C61 Address Book reading failure P 6 108 1C62 Memory acquiring failure P 6 108 1C63 Terminal IP address unset P 6 108 1C64 Terminal mail address unset P 6 109 1C65 SMTP address unset P 6 109 1C66 Server time time out error P 6 109 1C67 NIC time time out error P 6 109 1C68 NIC access error P 6...

Page 282: ...in parameters or argu ments HOST NAME error RFC 501 Destination mail address error RFC 501 Terminal mail address error RFC 501 P 6 110 2503 Bad sequence of commands Destination mail address error RFC 503 P 6 110 2504 Command parameter not imple mented HOST NAME error RFC 504 P 6 110 2550 Mailbox unavailable Destination mail address error RFC 550 P 6 110 2551 User not local Destination mail address...

Page 283: ...Hard disk space in BOX partition is nearly full 90 2B90 Insufficient Memory Insufficient memory capacity P 6 111 2BA0 Invalid Box password specified Invalid Box password P 6 112 2BA1 Incorrect paper size color mode A Paper size or a color mode not supported in the Electronic Filing function is being selected P 6 112 2BB0 Job canceled Job canceling 2BB1 Power failure occurred Power failure P 6 112 ...

Page 284: ...or P 6 114 2C60 Failed to process your Job Insuffi cient disk space HDD full failure during processing P 6 114 2C61 Failed to read AddressBook Address Book reading failure P 6 114 2C62 Not enough memory Memory acquiring failure P 6 113 2C63 Invalid Domain Address Terminal IP address unset P 6 114 2C64 Invalid Domain Address Terminal mail address unset P 6 114 2C65 Failed to connect to SMTP server ...

Page 285: ...nnect to network destina tion Check destination path File server connection error P 6 116 2D63 Specified network path is invalid Check destination path Invalid network path P 6 117 2D64 Logon to file server failed Check username and password Login failure P 6 117 2D65 There are too many documents in the folder Failed in creating new docu ment Exceeding documents in folder Creating new document is ...

Page 286: ...ccurred in this mail This mail has been trans ferred to the administrator P 6 118 3A52 HDD Full Error has been occurred in this mail This mail could not be transferred to the administrator P 6 118 3A60 HDD Full Warning has been occurred in this mail Warning of insufficient HDD capacity P 6 118 3A61 HDD Full Warning has been occurred in this mail This mail could not be transferred to the administra...

Page 287: ...l could not be transferred to the administrator P 6 117 3C10 Tiff Analyze Error has been detected in the received mail TIFF analysis error P 6 118 3C11 Tiff Analyze Error has been detected in the received mail This mail has been transferred to the administrator P 6 118 3C12 Tiff Analyze Error has been detected in the received mail This mail could not be transferred to the administra tor P 6 118 3C...

Page 288: ...red to the administrator P 6 119 3C62 Offramp Security Error has been detected in the received mail This mail could not be transferred to the administrator P 6 119 3C70 Power Failure has been occurred in Email receiving Power failure error P 6 119 3D10 SMTP Destination Error has been detected in the received mail This mail was deleted Destination address error P 6 119 3D20 Offramp Destination limi...

Page 289: ...ported or an invalid file P 6 121 4310 Double sign encoding error A double sign encoding error occurred because the PDF file is encrypted in a forbidden language or in a language not sup ported P 6 121 4311 Printing not permitted Printing is not permitted or only printing in a low reso lution level is permitted due to the encryption language of the encrypted PDF file Permitted only when a user pas...

Page 290: ... stitch D ADF mode 0 Unused 1 AUTO FEED SADF 2 STACK FEED E APS AMS mode 0 Not selected 1 APS 2 AMS F Duplex mode 0 Not selected 1 Book 2 Double sided Single sided 4 Double sided Duplex copying 8 Single sided Duplex copying G Unused H Image shift 0 Unused 1 Book 2 Left 3 Right 4 Top 5 Bottom 6 Book Top 7 Book Bottom 8 Left Top 9 Left Bottom A Right Top B Right Bottom I Editing 0 Unused 1 Masking 2...

Page 291: ... If it is working properly proceed to 6 If not check 3 to 5 below 3 Check if the connector CN333 on the LGC board is disconnected from the exit sensor or the har nesses are open circuited Correct if any 4 Replace the exit sensor 5 Replace the LGC board 6 Check the exit roller Replace it if it is worn out 6 2 2 Paper misfeeding E110 ADU misfeeding paper not reaching the registration sensor 1 Open t...

Page 292: ...ard 6 Is the 1st drawer feed clutch working Perform the output check 03 201 If it is working properly proceed to 10 If not check 7 to 9 below 7 Check if the connector CN337 on the LGC board is disconnected from the 1st drawer feed clutch or the harnesses are open circuited Correct if any 8 Replace the 1st drawer feed clutch 9 Replace the LGC board 10 Check the 1st drawer feed roller separation rol...

Page 293: ...ch 10 Replace the PFP board 11 Replace the LGC board 12 Check the PFP upper drawer feed roller separation roller and pickup roller Replace them if they are worn out E160 PFP lower drawer misfeeding paper not reaching the PFP lower drawer feed sensor 1 Open PFP side cover and check if there is any paper in front of the PFP lower drawer feed sen sor Remove it if there is If the error still occurs ch...

Page 294: ...rom the LCF feed sensor or the harnesses are open circuited Check if the connectors CN1 and CN6 on the LCF board are disconnected Correct if any 4 Replace the LCF feed sensor 5 Replace the LCF board 6 Replace the LGC board 7 Is the LCF feed clutch working Perform the output check 03 209 If it is working properly proceed to 12 If not check 8 to 11 below 8 Check if the connectors CN349 on the LGC bo...

Page 295: ...utches high low speed 9 Replace the LGC board 10 Check the condition of the feed roller separation roller and pickup roller of each paper source and replace them if they are worn out 11 Check the transport roller Replace it if it is worn out E220 2nd drawer transport jam not reaching the 1st drawer feed sensor E310 PFP upper drawer transport jam not reaching the 1st drawer feed sensor E340 PFP low...

Page 296: ...he connectors CN241 and CN244 on the PFP board are disconnected Correct if any 12 Replace the PFP transport clutch 13 Replace the PFP board 14 Replace the LGC board 15 Check the condition of the feed roller separation roller and pickup roller of each paper source and replace them if they are worn out 16 Check the transport roller Replace it if it is worn out E360 PFP lower drawer transport jam not...

Page 297: ...o 15 below 12 Check if the connectors CN338 on the LGC board is disconnected from the ADU motor or the harnesses are open circuited Check if the connectors CN211 CN212 and CN215 on the ADU board are disconnected Correct if any 13 Replace the ADU motor 14 Replace the ADU board 15 Replace the LGC board 16 Check the rollers in the ADU the exit roller and the pressure spring of the equipment Replace t...

Page 298: ...place the ADU exit sensor 4 Replace the ADU board 5 Replace the LGC board 6 Is the registration sensor working Perform the input check 03 FAX OFF 7 F 7 Check if the connector CN337 on the LGC board is disconnected from the registration sensor or the harnesses are open circuited Correct if any 8 Replace the registration sensor 9 Replace the LGC board 10 Check the rollers Replace them if they are wo...

Page 299: ...n rate is lower than the specification is used E030 Power ON jam 1 Open the cover of the unit area whose picture is flashing on the control panel and remove if there is any paper on the transport path Refer to the table below 2 Is the sensor in the jamming area working Perform the input check Refer to the following table 3 heck if the connector on the LGC board is disconnected from the correspondi...

Page 300: ... then back ON 3 Check if the connectors connecting the SYS board IMG board and LGC board are disconnected 4 Check if the connectors connecting the IMG board and SLG board are disconnected 5 Check if the connectors of the HDD are disconnected 6 Replace the HDD SYS board IMG board and LGC board E091 Motor on time out jam 1 Check if there is any paper in the equipment Remove it if there is 2 Check if...

Page 301: ...rresponding sensors covers If a jam is occurring in the ADU LCF or PFP check the board in each unit Jamming area Cover Sensor Test Mode Input check Registration area Jam access cover Registration sensor 03 FAX OFF 7 F 1st drawer feed sensor 03 FAX ON 1 G Exit area Fuser cover Exit sensor 03 FAX ON 1 B ADU ADU ADU entrance sensor 03 FAX ON 4 B ADU exit sensor 03 FAX ON 4 A Bypass unit Bypass unit B...

Page 302: ...e LGC board is disconnected from the connector CN405 on the switching regulator or the harnesses are open circuited Correct if any 4 Check if the fuse F201 F202 F203 and F204 on the switching regulator has blown 5 Replace the LGC board 6 Replace the switching regulator E420 PFP side cover open jam 1 Close the PFP side cover if it is opened Remove if there is any paper before closing it 2 Is the PF...

Page 303: ...e LCF board are disconnected Correct if any 4 Replace the LCF side cover opening closing switch 5 Replace the LCF board 6 Replace the LGC board E480 Bridge unit open jam 1 Close the bridge unit if it is opened Remove if there is any paper before closing it 2 Is the bridge unit cover opening closing detection switch working Perform the input check 03 FAX OFF 5 E 3 Check if the connector CN334 on th...

Page 304: ...m access cover sensor 5 Replace the RADF board E714 Feed signal reception jam 1 Is the empty sensor working Perform the input check 03 FAX ON 7 B 2 Check if the lever of empty sensor is working normally 3 Check if the connector CN75 on the RADF board is disconnected from the empty sensor or the harnesses are open circuited Correct if any 4 Replace the empty sensor 5 Replace the RADF board E721 Jam...

Page 305: ...6 Transport exit signal reception jam 1 If any original remains in the RADF remove it 2 If any paper remains in the equipment remove it 3 Turn the power OFF and then back ON If the jam still occurs perform the following procedure 4 Check the connection between the RADF board and SLG board and the connection between the RADF board and switching power supply Are the connection of the connectors and ...

Page 306: ...am access cover switch or the harnesses are open circuited Correct if any 4 Replace the RADF jam access cover switch 5 Replace the RADF board E870 RADF open jam 1 Close the RADF if it is opened Remove if there is any original before closing it 2 Is the RADF opening closing sensor working Perform the input check 03 FAX ON 7 D If it is working properly proceed to 6 If not check 3 to 5 below 3 Check ...

Page 307: ...he bridge unit gate solenoid 9 Replace the LGC board 10 Does the transport roller of the bridge unit work when the fuser motor is rotated Perform the output check 03 113 163 If it is working properly proceed to 12 If not check 11 below 11 Check the drive system of the equipment and bridge unit 12 Check if the rollers in the exit roller the pressure spring and the bridge unit are worn out E930 Pape...

Page 308: ... installation or breakage of the entrance sen sor S1 3 Is the gap between the flapper and entrance roller shaft other than 0 60 0 20mm when the gate solenoid SOL2 is pulled 4 Is the harness between the entrance motor M1 and the finisher control PC board CN7 discon nected or open circuited 5 Is the harness between the gate solenoid SOL2 and the finisher control PC board CN22 dis connected or open c...

Page 309: ... 1101 1 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is 2 Is the paper size used shorter than the size specified in the specifications 3 Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected from the entrance sensor S1 and the transport sensor S2 or the harnesses are open cir cuited Correct if any 4...

Page 310: ...n circuited Correct if any 3 Is the inlet sensor working properly Check the movement of the actuator 4 Replace the inlet sensor 5 Replace the finisher controller PC board EA31 Transport path paper remaining jam MJ 1101 1 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is 2 Check if the connector CN22 on the finisher controller PC board i...

Page 311: ... open circuited 9 Is the harness connecting the punch controller PC board and front door switch MSW62 open circuited 10 Are the upper and front door switches working properly 11 Reconnect or replace the connector of the upper cover switch or the front cover switch 12 Replace the finisher controller PC board MJ 1031 1 Check if there is any paper in the finisher or on the transport path of the equip...

Page 312: ...leared by taking off the staple cartridge from the finisher and removing the staple sheet slid from the staple case 3 Check if the connectors J112 J113 on the finisher controller PC board is disconnected from the stapler or the harnesses are open circuited Correct if any 4 Check if the connectors on the stapler is disconnected or the harnesses are open circuited Cor rect if any 5 Replace the stapl...

Page 313: ...here is any paper in the finisher or on the transport path of the equipment or on the fin ishing tray Remove it if there is 2 Check if there is any disconnection incorrect installation or breakage on the entrance sensor S1 Correct if any 3 Check if the connector CN7 on the finisher controller PC board is disconnected from the entrance sensor S1 and the harnesses are disconnected or open circuited ...

Page 314: ...cher door is closed 3 Check if the connectors J10 and J11 on the saddle stitcher controller PC board are disconnected from any of the cover opening switches the delivery cover sensor P13 and the inlet cover sen sor P19 or the harnesses are open circuited Correct if any 4 Check if the cover opening switches noted above are working properly 5 Replace the sensor 6 Replace the finisher controller PC b...

Page 315: ... sensor No 1 paper sensor PI18 No 2 paper sensor PI19 No 3 paper sensor PI20 and the delivery sensor PI11 open circuited 6 Is each of the sensors the inlet sensor No 1 paper sensor No 2 paper sensor No 3 paper sen sor and the delivery sensor working properly Check the movement of the actuator 7 Replace the sensor 8 Replace the saddle stitcher controller PC board EAC0 Transport delay jam MJ 1030 1 ...

Page 316: ...harnesses and the punch HP sensor S4 are connected properly Correct if any 4 Check if the wiring of the hole punch controller PC board HP board and the punch motor M3 is proper Correct if any 5 Replace the punch motor M3 6 Replace the hole punch control PC board 6 2 11 Other paper jam EAD0 Print end command time out jam 1 Is the drum motor rotating normally 2 Replace the SYS board 3 Replace the LG...

Page 317: ... board ED12 Shutter home position error MJ 1101 1 Open and close the shutter If there is any mechanical problem fix its mechanism 2 Check if the connectors on the finisher controller PC board are disconnected from the shutter opening closing sensor S4 and the shutter clutch CLT1 or the harnesses are open circuited Correct if any 3 Replace the shutter clutch CLT1 4 Replace the shutter opening closi...

Page 318: ... Cor rect if any 3 Replace the paddle motor M8 4 Replace the paddle home position sensor S3 5 Replace the finisher controller PC board ED16 Buffer tray home position error MJ 1101 1 Open and close the buffer tray guide If there is any mechanical problem fix its mechanism 2 Check if the connectors on the finisher controller PC board are disconnected from the buffer tray home position sensor S5 and ...

Page 319: ...LGC board is disconnected 7 Check if the connector pins are disconnected or the harnesses are open circuited 8 Check if the conductor patterns on the PFP motor board PFP board and LGC board are short circuited or open circuited 9 Replace the PFP motor 10 Replace the PFP board 11 Replace the LGC board YES Is the LED on the PFP motor board lit without flashing NO 1 Check if the connector pins are di...

Page 320: ...tern on the LGC board is short circuited or open circuited 5 Replace the tray up motor 6 Replace the LGC board YES Is the tray up sensor working Perform the input check 03 FAX OFF 4 B 4 A NO 1 Check if the connector of the sensor is disconnected 2 Check if the connector CN348 on the LGC board is disconnected 3 Check if the slit reaches the sensor 4 Check if the connector pins are disconnected or t...

Page 321: ...ard are short circuited or open circuited 6 Replace the tray up motor 7 Replace the PFP board 8 Replace the LGC board YES Is the tray up sensor working Perform the input check 03 FAX OFF 2 H 8 H NO 1 Check if the connector of the sensor is disconnected 2 Check if any of the connectors CN241 CN247 and CN248 on the PFP board is disconnected 3 Check if the connector CN349 on the LGC board is disconne...

Page 322: ...ed 6 Replace the LCF tray up motor 7 Replace the LCF board 8 Replace the LGC board YES Are the LCF tray up sensor and LCF tray bottom sensor working Perform the input check 03 FAX OFF 0 F 9 A NO 1 Check if the connectors of the sensors are disconnected 2 Check if any of the connectors CN100 CN104 and CN105 on the LCF board is disconnected 3 Check if the connector CN349 on the LGC board is disconne...

Page 323: ...r open circuited 6 Replace the LCF end fence motor 7 Replace the LCF board 8 Replace the LGC board YES Are the LCF end fence home stop position sensors working Perform the input check 03 FAX OFF 0 A 0 B NO 1 Check if the connectors of the sensors are disconnected 2 Check if either of the connectors CN100 or CN107 on the LCF board is dis connected 3 Check if the connector CN349 on the LGC board is ...

Page 324: ...cted or the harnesses are open circuited 2 Check if the conductor patterns on the LCF transport motor board LCF board and LGC board are short circuited or open circuited 3 Check if the PLL lock signal CN102 3 pin output from the LCF board is always L level 4 Check if the voltage supplied to the microcomputer input terminal IC103 17 pin is always L level 5 Replace the LCF transport motor 6 Replace ...

Page 325: ...of the SLG board are abnormal NO 1 Check if the connector pin is disconnected or the harness is short circuited or open cir cuited 2 Check if the conductor pattern on the SLG board is short circuited or open circuited 3 Replace the SLG board 4 If the model of the firmware downloaded is incorrect a C270 error exposure lamp blinks twice occurs If the exposure lamp blinks twice download the correct R...

Page 326: ...AC output connector CN408 CN409 and LGC I F connector CN404 CN405 6 Check if the power supply unit is abnormal Replace the power supply unit 4 Check the LGC board 1 Check if the connectors CN333 CN345 and CN361 are disconnected 2 Check if the conductor pattern on the LGC board is short circuited or open circuited 3 Replace the LGC board 5 Clear the status counter After repairing the matter which c...

Page 327: ... lamp lights continuously for a certain period of time when the pressure roller tem perature during ready status is higher than the specified 1 Check the power supply and fuser unit 1 Check if the fuser unit is installed properly 2 Check if foreign matter or paper in the fuser unit is plugging up the monitoring opening of the fuser belt thermopile 3 Check if the opening of the fuser belt thermopil...

Page 328: ...ector CN403 are disconnected 6 Check if the power supply unit is broken Replace the power supply unit if it is broken 3 Check the LGC board 1 Check if the connector CN333 CN345 is disconnected 2 Check if the conductor pattern on the board is short circuited or open circuited 3 Replace the LGC board 4 Clear the status counter Change the current status counter value 08 400 5 6 8 18 20 26 28 33 or 34...

Page 329: ...D0 Fuser belt thermopile abnormality 1 Check the thermopile 1 Check if the connector of the thermopile is disconnected 2 Check if the harnesses of the fuser belt center thermopile and the fuser belt side thermopile are open circuited 3 Replace the thermopile 2 Check the LGC board 1 Check if the connector CN333 is disconnected 2 Check if the conductor pattern on the LGC board is open circuited or s...

Page 330: ...e ROM on the LGC board 3 Check if the connector CN423 on the IMG board and the connector CN354 on the LGC board are completely inserted 4 Check if the connector pin between the IMG board connector CN423 and the LGC board con nector CN354 is disconnected 5 Check if the connector CN422 on the IMG board and the connector CN135 on the SYS board are completely inserted 6 Check if the connector pin betw...

Page 331: ...erns on the IMG board LGC board and SYS board are short circuited or open circuited 6 Replace the LGC board if no problem is found in steps from 1 to 5 above 7 If the problem is not corrected with the replacement of the LGC board reinstall the removed LGC board and replace the IMG board 8 If the problem is still not corrected with the replacement of the IMG board reinstall the removed IMG board an...

Page 332: ...eck if the connector CN422 on the IMG board and the connector CN135 on the SYS board are completely inserted 5 Check if the connector pin between the IMG board connector CN422 and the SYS board con nector CN135 is disconnected 6 Check if the conductor patterns on the SLG board IMG board and SYS board are short circuited or open circuited 7 Replace the SLG board if no problem is found in steps from...

Page 333: ...ity 1 Check if the conductor pattern on the SLG board is short circuited or open circuited 2 If there is no problem found in the check 1 above check the combination of the firmware ver sion of the system ROM engine ROM and scanner ROM Reinstall the scanner ROM firmware 3 If an error occurs after step 2 above has been performed replace the SLG board ...

Page 334: ...C board 9 Replace the laser optical unit YES Is the printed image distorted YES e STUDIO2830C 3520C 1 Check if the connector CN343 on the LGC board is almost disconnected 2 Check if the relay connector J506 is almost disconnected 3 Check if the harness is almost open circuited or the connector pin is almost disconnected 4 Check if the conductor pattern on the LGC board is short circuited or open c...

Page 335: ...d open circuited broken or disconnected Are the relay connector J503 disconnected or almost disconnected Are they locked with the latches YES 1 Reconnect the harness 2 Replace the laser optical unit 3 Replace the LGC board NO Is the pin CN405 4 on the power supply unit 5V NO 1 Check if there is any abnormality in the harness e g if it is caught between the power supply unit and the LGC board 2 Rep...

Page 336: ...n circuited 5 Replace the shutter motor 6 Replace the LGC board YES Is the laser shutter working NO 1 Check and correct the mechanism of the laser shutter 2 Check if the shutter plate is assembled correctly YES Is the shutter motor assembled correctly NO 1 Check if the positioning of the gear and the rack is correct 2 Check if the distance between the gear and the rack is proper 3 Check if the wor...

Page 337: ...rter PC board 6 Replace the finisher control PC board MJ 1101 1 Check if the MJ 1101 is set as the specified finisher on the equipment 2 Check if the harness connecting the converter PC board and the finisher controller PC board is disconnected or open circuited 3 Check if the conductor pattern on the converter PC board is open circuited or short cir cuited 4 Check if the conductor pattern on the ...

Page 338: ...buffer tray guide motor M3 2 Replace the finisher control PC board MJ 1101 Is there any mechanical problem when the buffer roller is rotated YES Fix the drive mechanism NO Is the harness between the buffer roller drive motor M6 and the finisher control PC board CN18 disconnected or open circuited l YES Reconnect the connector securely Replace the harness NO 1 Replace the buffer roller drive motor ...

Page 339: ...O 1 Replace the movable tray shift motor M7 2 Replace the finisher control PC board MJ 1101 Is there any mechanical problem when the actuator of the movable tray paper full detection sensor S17 is moved YES Fix the mechanism NO Is there a disconnection of the connector incorrect installation or breakage of the movable tray paper full detection sensor S17 l l YES Connect the connector securely Rein...

Page 340: ... alignment motor M9 MJ 1030 Is the wiring between the stapler and finisher controller PC board correct NO Correct the wiring YES 1 Replace the stapler 2 Replace the finisher controller PC board MJ 1031 1 Check if the connectors J112 J113 on the finisher controller PC board is disconnected from the stapler or the harnesses are open circuited Correct if any 2 Replace the staple unit 3 Replace the fi...

Page 341: ... unit shift motor M4 and the finisher control PC board CN5 disconnected or open circuited l YES Reconnect the connector securely Replace the harness NO Replace the finisher control PC board MJ 1030 Is the stapler shift home position sensor PI40 working normally NO Replace the sensor YES Is the wiring between the finisher controller PC board and the stapler shift motor M35 cor rect NO Correct the w...

Page 342: ...F and ON YES End NO 1 Replace the finisher controller PC board 2 Replace the punch controller PC board MJ 1101 Is the error recovered when the power of the equipment is turned OFF and then back ON YES End NO Replace the finisher control PC board MJ 1101 Is the error recovered when the power of the equipment is turned OFF and then back ON YES End NO 1 Check if the conductor pattern on the finisher ...

Page 343: ... PC board MJ 1030 Is the alignment plate home position sensor PI5 working normally NO Replace the sensor YES Is the alignment plate drive mechanism normal NO Fix the mechanism YES 1 Replace the alignment motor M5 2 Replace the saddle stitcher controller PC board MJ 1030 Is the guide home position sensor PI13 working normally NO Replace the sensor YES Is the guide plate drive mechanism normal NO Fi...

Page 344: ... NO Connect them to the board YES Is the wiring between the sensors and the saddle stitcher correct NO Correct the wiring Is 5V DC being supplied from the connector pins J9 7 10 and 13 on the saddle stitcher con troller PC board NO Replace the saddle stitcher controller PC board YES Are the connector pins J9 8 11 and 14 on the saddle stitcher controller PC board correctly connected to the ground N...

Page 345: ... three times in succession MJ 1101 Is there any mechanical problem when the stack transport belt is moved YES Fix the mechanism NO Is the harness between the stack transport motor M5 and the finisher control PC board CN10 disconnected or open circuited l YES Reconnect the connector securely Replace the harness NO 1 Replace the stack transport motor M5 2 Replace the finisher control PC board MJ 103...

Page 346: ... harness NO 1 Replace the transport motor M2 2 Replace the finisher control PC board MJ 1030 Is the swing unit home position sensor PI35 normal NO Replace the sensor YES Is the wiring between the finisher controller PC board and the swing motor M36 correct NO Correct the wiring YES Is the swing mechanism normal NO Fix the mechanism YES 1 Replace the swing motor 2 Replace the finisher controller PC...

Page 347: ... the horizontal registration motor M62 2 Replace the punch controller PC board 3 Replace the finisher controller PC board The CC51 error will be displays when the ED11 error occurs three times in succession or during the initial operation MJ 1101 When MJ 6101 is installed Is there any paper remaining on the transport path YES Remove the paper NO Rotate the sideways adjustment motor M2 Does it rota...

Page 348: ...home position sensor S2 and its wiring correct NO Replace the sensor Correct the wiring YES Is the wiring between the hole punch control PC board HP and skew adjustment motor M1 correct NO Correct the wiring YES 1 Replace the skew adjustment motor M1 2 Replace the hole punch control PC board HP MJ 1030 when MJ 6004 is installed Are the punch home position sensor PI63 and punch motor clock sensor P...

Page 349: ... YES Are the punch home position sensor S4 and its wiring correct NO Replace the sensor Correct the wiring YES Is the wiring between the hole punch control PC board HP and punch motor M3 correct NO Correct the wiring YES 1 Replace the punch motor M3 2 Replace the hole punch control PC board HP MJ 1101 When MJ 6101 is installed Is the conductor pattern on the hole punch control PC board HP open cir...

Page 350: ...roller PC board You receive a CC80 error when the ED14 error occurs three times in succession MJ 1101 Is there any mechanical problem when the rear alignment plate is moved YES Fix the mechanism NO Is the harness between the rear alignment motor M10 and the finisher control PC board CN10 disconnected or open circuited l YES Reconnect the connector securely Replace the harness NO 1 Replace the rear...

Page 351: ...place the finisher controller PC board MJ 1030 Is the rear end assist guide home position sensor PI39 normal NO Replace the sensor YES Is the wiring between the finisher controller PC board and the rear end assist motor M39 cor rect NO Correct the wiring YES Is there any problem with the rear end assist mechanism YES Fix the rear end assist mechanism NO 1 Replace the rear end assist motor 2 Replac...

Page 352: ...J 1101 Is there any mechanical problem with the paddle is rotated YES Fix the mechanism NO Is the harness between the paddle motor M8 and the finisher control PC board CN6 discon nected or open circuited l YES Reconnect the connector securely Replace the harness NO 1 Replace the paddle motor M8 2 Replace the finisher control PC board MJ 1030 When MJ 6004 is installed Is the problem solved by turni...

Page 353: ...ce the finisher control PC board MJ 1101 When MJ 6101 is installed 1 Is the error recovered when the power of the equipment is turned OFF and then back ON 2 Check if the MJ 1101 is set as the specified finisher on the equipment 3 Check if the harness connecting the converter PC board and the finisher controller PC board is disconnected or open circuited 4 Check if the harness connecting the hole p...

Page 354: ... and Image position aligning sensors 6 Check if the sensor shutter is working properly If the error still occurs check the following Invalidating color registration control 1 Turn the power ON while 0 and 8 are pressed simultaneously 2 Key in 4546 then press the START button 08 4546 Position adjustment control Mode set ting 3 Set the value to 0 not performed automatically 4 Turn the power OFF 1 Wh...

Page 355: ...total 8 sections 4 colors on the front and rear sides are displayed 1 Y on the rear side detection abnormality 1 Go to 23 2 Y on the front side detection abnormality 1 Go to 23 3 Y on the front and rear sides detection abnormality Go to 23 4 M on the rear side detection abnormality 1 Go to 23 8 M on the front side detection abnormality 1 Go to 23 12 M on the front and rear sides detection abnormal...

Page 356: ...C board disconnected Is the connector of the image position aligning sensor disconnected Is the harness between the LGC board and the image position aligning sensor broken Is the light emitting or receiving area of the image position aligning sensor stained with toner Are the sensor shutter and the image quality sensor opening or closing normally Or are they damaged Is the light emitting area of t...

Page 357: ...urn the power ON while 0 and 3 are pressed simultaneously 3 Key in 417 03 417 Laser shutter opening closing status 4 Press the START button repeatedly to open and close the shutter alternatively Abnormal If the laser shutter is not opening or closing normally check the shutter and correct it if necessary Proceed to step 23 Normal Is the image of the test pattern printed normally without any differ...

Page 358: ... If no problem is found check the laser optical unit Normal If the density level is low on both front and rear sides is the image printed normally in cases other than noted above NO Check the following items 1 Check if the photoconductive drum and the transfer belt are rotating If not correct their mechanism 2 Check if there are abnormal stain large breaking or scratches on the transfer belt surfa...

Page 359: ...lying power to the transfer belt unit is deformed Replace the spring if it is deformed CE10 Image quality sensor abnormality OFF level Checking the image position aligning sensor Checking the power supply Is the connector of the image quality sensor or the connector CN337 on the LGC board dis connected Is the harness between the LGC board and the image quality sensor or the harness between the LGC...

Page 360: ...he image quality sensor stained with toner If so has it been cleaned NO Checking procedure 1 Take off the transfer belt unit so that you can see the sensor unit 2 Check if the sensor shutter is opening or closing normally Opening 03 125 Closing 03 175 If the sensor shutter is not opening or closing check if it is damaged or there is any abnormality in the sensor shutter solenoid Check the connecto...

Page 361: ...nd the list print 9 START in the adjustment mode 05 and then check if the image is normal Normal Abnormal Abnormal image Blank print Solid print White banding Color banding White spots Poor transfer Uneven image density Faded image low density Uneven light distribution Blotched image Blank print including when one of the YMCK colors is not printed Correct the abnormal image Proceed to step 5 4 Rep...

Page 362: ...re is any stain on the image quality sensor and Image position aligning sensors 6 Check if the sensor shutter is working properly If the error still occurs check the following 1 Use Image quality control abnormal detection counter Y to K display 0 clearing 08 573 to 576 to check the abnormal occurring condition for each color 2 Check Output value display of image quality sensor Low density pattern...

Page 363: ...age 08 556 and Image quality closed loop control Laser power 08 557 to 1 Valid Under 628 Y M C and K 628 or above Y M C and K High density pattern abnormality Check if the laser shutter is working properly Procedure 1 Take off the developer unit so that the laser shutter can be easily seen Clean around the laser shutter if the developer has been spilled over 2 While pressing the digital keys 0 and...

Page 364: ...normal CE90 Drum thermistor K abnormal When an error occurs Check and correct it accordingly Is the connector CN342 on the LGC board or the connector of the temperature humidity sen sor disconnected Is the harness between the LGC board and the temperature humidity sensor disconnected YES Connect the connector securely Replace the harness NO 1 Replace the temperature humidity sensor 2 Replace the L...

Page 365: ...d joint connectors are disconnected 2 Check if there is any foreign matter such as grease in the detection area of the drum switching detection sensor 3 Check if the connector CN339 on the LGC board is disconnected 4 Check if the LGC board is short circuited or open circuited 5 Check if the connector pins are disconnected or the harnesses are open circuited 6 Replace the drum switching sensor 7 Re...

Page 366: ...of the arrow once See the figure below If the rotation of the drum is extremely heavy or not smooth check if the mechanism of the EPU is normal Are the drum phase sensors Color drum phase sensor S43 and K drum phase sensor S44 are operating properly Perform the input check Color 03 1 F K 03 1 E NO 1 Check if the connector of the drum phase sensors S43 S44 and joint con nectors are disconnected 2 C...

Page 367: ...D TROUBLESHOOTING 6 101 CE71 error can be prevented by setting the drum phase adjustment control OFF in the self diagnostic code below The setting value shall be returned after the recovery otherwise color deviation increases Drum phase adjustment control ON OFF code 08 4766 0 Disabled 1 Enabled Default ...

Page 368: ...mit C391 Auto toner sensr C abnormality lower limit C3A0 Auto toner sensr M abnormality upper limit C3A1 Auto toner sensr M abnormality lower limit C3B0 Auto toner sensr Y abnormality upper limit C3B1 Auto toner sensr Y abnormality lower limit 1 Is the developer unit installed properly 2 Check if the connector CN340 on the LGC board is disconnected from the auto toner sensor or the harnesses are o...

Page 369: ...k if the conductor pattern on the LGC board is short circuited or open circuited 6 Replace the waste toner paddle motor 7 Replace the LGC board YES Is the waste toner paddle motor lock detection sensor operating normally Perform output check 03 FAX OFF 1 C NO To judge it is an error check if the sensor detects each status of normal display and highlighted display 1 Check if the connector or the re...

Page 370: ...pattern on the LGC board is short circuited or open circuited 6 Replace the waste toner paddle motor 7 Replace the LGC board YES Is the auger lock detection sensor operating normally Perform output check 03 FAX ON 2 G NO To judge it is an error check if the sensor detects each status of normal display and highlighted display 1 Check if the connector or the relay connector of the auger lock detecti...

Page 371: ...e registration motor 6 Replace the LGC board YES Is the 2nd transfer roller position detection sensor S29 working properly Perform the input check 03 FAX ON 2 F NO 1 Check if the connector or joint connectors of the 2nd transfer roller position detection sensor are disconnected 2 Check if the connector CN337 on the LGC board is disconnected 3 Check if the connector pins are disconnected or the wir...

Page 372: ...he check result is failed replace the HDD 4 Replace the SYS board F106 Point and Print partition damage 1 Turn the power OFF and start up the Setting Mode 08 2 Key in 662 and press the START button Partition clearing is performed 3 Restart the equipment 4 Access TopAccess Click the Administration tab and then click the Maintenance Menu to open Then install the Point and Print driver F107 SHR parti...

Page 373: ... by using the Electronic Filing Function of TopAccess before the initialization 2 When initializing the shared folder Setting Mode 08 667 all data in the shared folder are erased Back up the data in the shared folder by using Explorer before the initialization 3 When formatting the HDD Setting Mode 08 690 all data in the shared folder Electronic Fil ing Address Book template etc are erased Back up...

Page 374: ...ure 1C33 File access failure Check if the access privilege to the storage directory is writable Check if the server or local disk has a sufficient space in disk capacity 1C40 Image conversion abnormality Turn the power OFF and then back ON Perform the job in error again Replace the main memory and perform the job again 1C60 HDD full failure during processing Reduce the number of pages of the job i...

Page 375: ... and perform the job again Check if the SMTP server is operating properly 1C6A HOST NAME error Check if there is an illegal character in the device name Delete the illegal character and reset the appropriate device name 1C6B Terminal mail address error Check the SMTP Authentication method Check if there is an illegal character in the Terminal mail address Set the correct SMTP Authentication method...

Page 376: ...nation mail address error RFC 501 Terminal mail address error RFC 501 Check if the Terminal mail address and Destination mail address are correct Check if the mail server is operating properly Turn the power OFF and then back ON Perform the job in error again 2503 Destination mail address error RFC 503 2504 HOST NAME error RFC 504 2551 Destination mail address error RFC 551 Check if the mail serve...

Page 377: ...y Perform the job in error again Check if there are no other running jobs and initialize the Electronic Filing using the Setting Mode 08 666 2B31 Status of specified Electronic Filing or folder is undefined or being created deleted Check if the specified Electronic Filing or folder exists If no this error would not occur Delete the specified Electronic Filing or folder Perform the job in error aga...

Page 378: ...c Filing Check if the power cable is connected properly and it is inserted securely Check if the power voltage is unstable 2BE0 Machine parameter reading error Turn the power OFF and then back ON Perform the job in error again 2BF0 Exceeding maximum number of pages Reduce the number of inserting pages and perform the job again 2BF1 Exceeding maximum number of documents Backup the documents in the ...

Page 379: ...e power OFF and then back ON and perform the job again 2C15 Exceeding file capacity Reset and extend the Maximum send to E mail iFAX size or reduce the number of pages and per form the job again 2C20 System management module access abnormality 2C21 Job control module access abnormality 2C22 Job control module access abnormality Turn the power OFF and then back ON Perform the job in error again Che...

Page 380: ...urn the power OFF and then back ON Perform the job in error again 2C64 Terminal mail address unset Reset the Terminal mail address Turn the power OFF and then back ON Perform the job in error again 2C65 SMTP address unset Reset the SMTP address and perform the job Turn the power OFF and then back ON Perform the job in error again 2C66 Server time out error Check if the SMTP server is operating pro...

Page 381: ... and password are correct then perform authentication again 2C72 POP Before SMTP ERROR Check that both the POP Before SMTP setting and POP3 setting are correct then perform authenti cation again 2C80 E mail transmission failure when processing E mail job received Reset the Received InternetFax Forward 2C81 Process failure of FAX job received Reset the setting of the mail box or Received InternetFa...

Page 382: ...ccess abnormality Turn the power OFF and then back ON Perform the job in error again Check if there are no other running jobs and perform the HDD formatting 08 690 If the recovery is still not completed replace the SYS board 2D30 Directory creation failure 2D31 File creation failure 2D33 File access failure Check if the access privilege to the storage directory is writable Check if the server disc...

Page 383: ... again Check if the server disc local disk or USB storage device has a sufficient space in capacity 2D67 FTP service not available Check if the setting of FTP service is valid 2D68 File sharing service not available Check if the setting of SMB is valid 2DC1 Power failure Check if the power cable is connected properly and it is inserted securely Check if the power voltage is unstable 7 E mail recep...

Page 384: ...n the partial mail reception setting becomes OFF during the partial mail recep tion Reset the partial mail reception setting ON and then request the sender to retransmit the mail 3A80 3A81 3A82 Partial mail reception setting OFF Reset the partial mail reception setting ON and then request the sender to retransmit the mail 3B20 3B21 3B22 Content Type error The format of the attached file is not sup...

Page 385: ...s not on the Address Book Check if the FAX number of the offramp destination is correctly entered or the number has not been changed 3C70 Power failure error Check if the mail is recovered after turning ON the power again Request the sender to retransmit the mail if it is not recovered 3D10 Destination address error Check if the setting of the server or DNS is correct Correct if any of the setting...

Page 386: ...capacity 4032 Private print only error Select Private print and then perform the printing again 4033 Printing data storing limitation error Select Normal Print and then perform the printing again 4034 e Filing storing limitation error Select Normal Print and then perform the printing again 4035 Local file storing limitation error Select Remote SMB FTP for the destination of the file to save 4036 U...

Page 387: ...ting printing or permitting it only with a low resolution 4312 Password mismatching The entered password is neither matched with a user password nor an owner password Check the password again A221 Print job cancellation This message appears when deleting the job on the screen A222 Print job power failure When there are running jobs perform the job in error again after the completion of the running...

Page 389: ...D is replaced refer to the respective Notes and Cautions of Replace ment of PC boards and HDD in P 7 13 7 2 Precautions Procedures and Settings for Replacing PC Boards and HDD 7 1 1 Hard disk HDD 1 Take off the rear cover 1 SERVICE MANUAL 3 5 18 Rear cover 1 2 Remove 4 screws 3 Disconnect 2 connectors and take off the HDD case Fig 7 1 4 Remove 6 screws release 1 clamp and take off the bracket Fig ...

Page 390: ...HDD 7 2 7 1 2 Board cover 5 Remove 4 screws and take off the hard disk 6 Remove 1 screw each and the 2 ground wires Fig 7 3 1 Take off the rear cover 2 SERVICE MANUAL 3 5 19 Rear cover 2 2 Remove 1 screw and loosen 11 screws Fig 7 4 3 Slide the board cover to take it off Fig 7 5 Ground wire Hard disk Board cover ...

Page 391: ...S HDD cooling fan 1 Take off the rear cover 1 SERVICE MANUAL 3 5 18 Rear cover 1 2 Release 1 clamp and disconnect 1 connec tor 3 Remove 1 screw and loosen 3 screws 4 Slide the FAX cover to take it off Fig 7 6 1 Take off the FAX cover P 7 3 7 1 3 FAX cover 2 Remove 2 screws and take off the SYS HDD cooling fan Fig 7 7 FAX cover SYS HDD cooling fan ...

Page 392: ... off the board cover P 7 2 7 1 2 Board cover 2 Take off the FAX cover P 7 3 7 1 3 FAX cover 3 Take off the hard disk P 7 1 7 1 1 Hard disk HDD 4 Remove 2 screws and take off 2 earth plates Fig 7 8 5 Disconnect 3 connectors and the USB termi nal Fig 7 9 6 Remove 5 screws and release 1 clamp Take off the SYS board Fig 7 10 Earth plate SYS board ...

Page 393: ... IMG board 7 1 7 LGC board 1 Take off the SYS board P 7 4 7 1 5 SYS board 2 Disconnect 2 connectors 3 Remove 6 screws and slide the IMG board to take it off Fig 7 11 1 Take off the board cover P 7 2 7 1 2 Board cover 2 Disconnect 19 connectors 3 Remove 8 screws and slide the LGC board to take it off Fig 7 12 IMG board LGC board ...

Page 394: ...e rear cover 3 SERVICE MANUAL 3 5 20 Rear cover 3 2 Remove 1 screw and take off the connector cover 3 Disconnect 3 connectors Fig 7 13 4 Disconnect 7 connectors 5 Remove 2 screws 6 Slightly lift up the switching regulator and release the hook Fig 7 14 7 Tilt the switching regulator to the front side and take it off Fig 7 15 Connector cover Switching regulator ...

Page 395: ...EPLACEMENT OF PC BOARDS HDD 7 7 7 1 9 Hign voltage tranformer HVT 1 Take off the switching regulator P 7 6 7 1 8 Switching regulator 2 Disconnect 22 connectors Fig 7 16 3 Remove 7 screws 4 Release 2 locking supports and take off the high voltage transformer Fig 7 17 High voltage transformer ...

Page 396: ...ake off the right lower cover SERVICE MANUAL 3 5 13 Right lower cover 2 Take off the rear cover 3 SERVICE MANUAL 3 5 20 Rear cover 3 Note Release the optional connector KD 1023 1024 from the filter bracket if it is connected Fig 7 18 3 Disconnect 2 relay connector of the filter bracket Fig 7 19 4 Release 2 clamps Fig 7 20 Optional Connector ...

Page 397: ...t 5 connectors from the FIL board and take off the filter bracket Note The connector connected to CN497 on the FIL board can be disconnected on the relay connector side Fig 7 22 7 Remove 1 binding band 8 Remove 2 Faston terminals Note Be sure to use the correct harness black or white when assembling 9 Remove 2 screws release 2 locking sup ports and take off the FIL board Fig 7 23 Filter bracket CN...

Page 398: ...rved REPLACEMENT OF PC BOARDS HDD 7 10 7 1 11 Board case 1 Take off the board cover P 7 2 7 1 2 Board cover 2 Remove 5 screws Fig 7 24 3 Disconnect the USB terminal and 2 connec tors from the SYS board Fig 7 25 4 Disconnect 2 connectors from the LGC board Fig 7 26 SYS board LGC board ...

Page 399: ...ll rights reserved e STUDIO2820C 2830C 3520C 3530C 4520C REPLACEMENT OF PC BOARDS HDD 7 11 5 Release harnesses from 4 clamps 6 Open the board case Note Open the board case gently during mainte nance work or similar Fig 7 27 Board case ...

Page 400: ... board for the LGC board with the case 3 Release 2 latches and take off the SRAM board for LGC board from the case Fig 7 28 1 Take off the board cover P 7 2 7 1 2 Board cover 2 Disconnect 2 connectors and take off the HDD Fig 7 29 3 Release 2 latches and take off the SRAM board for the SYS board with the case 4 Release 2 latches and take off the SRAM board for SYS board from the case Fig 7 30 SRAM...

Page 401: ...owing procedure 1 First replace one of the board to be replaced 2 Turn the power ON and confirm that READY is displayed 3 Turn the power OFF 4 Replace another board that requires replacement 5 Repeat steps 2 to 4 The LGC board and IMG board can be replaced without other settings When the HDD requires replacement see 7 2 3Precautions and procedures when replacing the HDD When the SYS board requires...

Page 402: ...e HDD has a physical failure when HDD failure is suspected service call F100 108 or 120 occurred Result Description Diagnosis ID VALUE 05 0 Low possibility of physical failure HDD replacement is not required c5 0 05 From 1 to 999 Defective sector has been reassigned and HDD is recovered HDD replacement is not required c5 0 05 Any value High possibility of defective sector existence There will be a...

Page 403: ...normal online operations 09 Power On Hours This attribute is a measure of the total time hours or minutes depending on disk manufacturer the drive has been on 0a Spin Retry Count This attribute is a measure of the total number of spin retries 0c Power Cycle Count This attribute is a measure of the number of times the drive has been turned on c0 Power off Retract Count This attribute is a measure o...

Page 404: ...rmation in the HDD The service technician can perform them only when users permit it Some data in the HDD cannot be backed up and can be kept only on the paper When 08 690 is performed the HDD self certificate is not available so the SSL related set ting becomes disabled A procedure for replacing the HDD is shown below Fig 7 32 Start A Back up data in HDD B Print out FUNCTION LIST FOR MAINTENANCE ...

Page 405: ...dministrator menu of TopAccess Department management data Available Export them in Administrator menu of TopAccess Log data Print Scan FAX Trans mission Reception Available Export them in the Administrator menu of TopAccess Import cannot be performed Data in the shared folder Scanned data Saved data of copy FAX trans mission Available Copy them to the client computer via the network The data which...

Page 406: ...D Refer to P 7 1 7 1 1 Hard disk HDD 2 Clear the partitions on the HDD 1 Turn the power ON while pressing 3 and CLEAR button simultaneously 2 When Firmware Version Up Mode appears on the LCD key in 3 to select 3 All Partition Delete and Create Loader Partition and then press the START button 3 When Initialize completed is displayed on the LCD clearing of the partitions is completed 3 Turn the powe...

Page 407: ...rint out FUNCTION LIST FOR MAINTENANCE 2 While pressing 1 and 3 simultaneously turn the power ON Function Mode 3 Compare the lists which were printed before and after the formatting to check the setting items having the different setting values Set the value which was set before the formatting 4 Turn the power OFF H Reset function list Reset the fax function by referring to the function list that ...

Page 408: ...function is enabled readout of the user data information stored in the HDD becomes impossible A procedure for replacing the SYS board is shown below Fig 7 33 Start A Replace DIMM and SRAM B Update system ROM version C Initialize SRAM D Enable HDD encryption E Check ROM versions F Initialize settings G Format HDD H Adjust image quality I Set dial type J Set date and time K Set EFI Printer Board M C...

Page 409: ... DOES IT INITIALIZE is displayed on the LCD press the INTERRUPT button If SRAM is not cleared F090 error occurs when starting up Notes When the SRAM is initialized items below must be reset Confirm the settings in advance When SRAM is initialized the toner cartridge consumed count of Automatic ordering function supplies becomes 0 however it cannot be re set D Enable HDD encryption Enable the HDD e...

Page 410: ...642 and then press the START button 4 Press the ENTER button on the LCD 5 Perform Automatic gamma adjustment PRT 05 1008 1 Select the A4 LT drawer key in 70 and then press the FAX button 2 Set the chart facing down on the glass in order that the 2 black solid rectangles be placed at the left side 3 Key in 1008 and then press the START button 4 Press the ENTER button on the LCD 6 Turn the power OFF...

Page 411: ...sk is displayed set Disk 2 3 The installation is finished when a message announcing this appears 8 Turn OFF the power of the EFI Printer Board 9 Turn OFF the 2 DIP SWs of the EFI Printer Board 10 Disconnect the network cable cross cable with which the EFI Printer Board and the PC for downloading are connected 11 Connect the equipment with the EFI Printer Board using the interface cable and the net...

Page 412: ...ke sure to follow the procedure below 1 Replace the SLG board SERVICE MANUAL 7 6 12 SLG board SLG 2 Perform Data transfer of characteristic value of scanner SYS board SLG board 05 363 7 2 6 Procedures and settings when replacing SRAM SYS board When the SRAM has been replaced make sure to follow the procedure and perform the settings below Fig 7 34 A Replace SRAM 1 Take off the FAX unit if installe...

Page 413: ...n the power OFF and start up with the Setting Mode 08 2 Initialize the SRAM error 1 When SRAM ERROR DOES IT INITIALIZE is displayed on the LCD check the destination and then press the START button If the destination is not correct key in the correct one and then press the START button 2 After the confirmation message is displayed press the INTERRUPT button 3 Perform the panel calibration 08 692 1 ...

Page 414: ...he power OFF E Initialize settings when the FAX Unit is installed Follow the procedure below if the FAX Unit GD 1250 is installed 1 Reinstall the FAX Unit GD 1250 which was taken off at step 1 of Ch 7 2 6 A Replace SRAM 2 Start up with the Setting mode 08 3 Set the destination of FAX 08 701 4 Turn the power OFF and then start up with the FAX Clearing Mode 1 5 Perform the FAX Set Up 1 100 6 Turn th...

Page 415: ...ollow the procedure and perform the settings below Fig 7 35 A Replace SRAM 1 Replace the SRAM on the LGC board B Adjust image quality 1 Write down the adjustment values of the following 05 code attached to the rear side of the front cover 2 Start up with the Adjustment mode 05 3 Enter the all adjustment values written down in step 1 L 0 H 1 05 2622 05 2623 05 2624 05 2625 05 2627 05 2628 05 2629 0...

Page 416: ...n setting 05 4721 7 Perform the enforced position adjustment 05 4719 8 Perform printer related adjustment and scanner related adjustment Perform 3 1 8Image dimen sional adjustment at the printing section and 3 1 9Image dimensional adjustment at the scan ning section Except for A P 3 16 3 1 8 Image dimensional adjustment at the printing section P 3 21 3 1 9 Image dimensional adjustment at the scann...

Page 417: ...e HDD perform the settings below for security reasons P 2 76 2 5 6 System 08 1422 HDD data overwriting type setting 08 1424 HDD data clearing type setting forcible clearing 08 1426 Forcible HDD data clearing 7 3 2 Precautions when disposing of the SYS board Before the SYS board is disposed the following codes can be performed 08 1428 Forcible SRAM backup data all clearing Note If these codes are p...

Page 419: ... data USB media System ROM OS data USB media Download jig PWA DWNLD 350 JIG2 Engine ROM Main firmware USB media Download jig PWA DWNLD 350 JIG2 Scanner ROM Scanner firmware USB media Download jig K PWA DLM 320 Model name Firmware Updating method Reversing Automatic Document Feeder RADF MR 3018 RADF firmware Download jig K PWA DLM 320 Finisher MJ 1101 Finisher firmware Converter firmware Saddle Sti...

Page 420: ...nner ROM P 8 19 C Scanner ROM P 8 24 D RADF ROM MR 3018 P 8 26 E Engine ROM P 8 21 F FAX ROM GD 1250 P 8 45 K PWA DLM 320 C Scanner ROM ROM4 ROM5 ROM6 ROM1 ROM2 ROM3 B System ROM PWA DWNLD 350 JIG2 A Master data System ROM Engine ROM Scanner ROM USB Storage Device K PWA DLM 320 F FAX ROM GD 1250 ROM4 ROM5 ROM6 ROM1 ROM2 ROM3 E Engine ROM PWA DWNLD 350 JIG2 K PWA DLM 320 D RADF ROM MR 3018 ...

Page 421: ...101 P 8 28 H Hole punch unit ROM MJ 6101 P 8 34 I Converter ROM MJ 1101 P 8 30 J Finisher ROM MJ 1030 P 8 38 K Finisher ROM MJ 1031 P 8 42 K PWA DLM 320 G Finisher ROM MJ 1101 I Converter ROM MJ 1101 K PWA DLM 320 K PWA DLM 320 H Hole punch unit ROM MJ 6101 K PWA DLM 320 J Finisher ROM MJ 1030 K PWA DLM 320 K Finisher ROM MJ 1031 ...

Page 422: ...and scanning section control PC board No firmware is installed on the FAX board The latest version of the firmware at the time of delivery is written on the RADF control PC board and finisher control PC board When any of above boards is replaced with a new one in the field check the other firmware version used and then update with a corresponding suitable version The firmware master data is not in...

Page 423: ...edia Update program Data file name Remarks Update program loader mentusb2 o An error occurs at a time of the 4 9 startup unless this program is stored in the USB media Be sure to save this data file to the root directory of the USB media Model specific update program dlFirmWare_2820C_3530C An error occurs at a time of the 4 9 startup unless this program is stored in the USB media Firmware Stored D...

Page 424: ...the specification above and can be used for updating However the operation in all the Multi Functional Digital Color Systems and Multi Functional Digital Systems is not necessarily guaranteed since the most of these devices are developed based on use in a PC environment Windows or Macintosh Therefore check thoroughly that the device is operational in the equipment for which the updating will be pe...

Page 425: ...uld be damaged and may not be able to be operated properly Data Overwrite Enabler GP 1070 Meta Scan Enabler GS 1010 External Interface Enabler GS 1020 IPSec Enabler GP 1080 A Update procedure 1 Connect the USB media to the PC and write the model specific folder in which the data file is stored Store the update program loader mentusb2 o in the root directory and store the model specific update prog...

Page 426: ...nnect again within 3 minutes or shut down the equipment and connect the device properly Then repeat the procedure from 4 If any of the error messages below is displayed confirm if the update program or the data file in the USB media is correct Then repeat the procedure from 4 Item Condition 1 OS Update firmImage0 bin is written 2 HDD SYS Update hdd bin is written 3 Engine Main Firmware Update T450...

Page 427: ...atus display Turn OFF the power and then check the following items After confirming and clearing the problems restart updating from the beginning Do the USB media meet the conditions to be used for updating Is the data file written properly on the USB media Are the USB media installed properly Do the USB media and equipment operate properly Item Remarks 1 OS Update Updating OS data 2 HDD SYS Updat...

Page 428: ...ime out When the download is written Communication timeout When the download is written M03 Time out When the download is finished Communication timeout When the download is finished M04 Reception failed When the download is requested Downloading request was denied When the download is requested M05 Deletion error When the download is written Deletion error When the download is written M06 Writing...

Page 429: ...ttern P 3 30 3 2 1 Automatic gamma adjustment Automatic gamma adjustment PRT 05 1008 using 70 FAX test pattern P 3 46 3 3 1 Automatic gamma adjustment Scanner update Error Error number Error message Error content S01 Time out When the download is requested Communication timeout When the download is requested S02 Time out When the download is written Communication timeout When the download is writt...

Page 430: ...te is performed in parallel as shown in the transition diagram below Fig 8 3 Below is an example of the changes of the LCD screen during update System ROM Fig 8 4 Item Selection Screen for Update Update Completed System ROM Engine ROM Scanner ROM 3 Engine Main Firmware Update Master data 4 Scanner Firmware Update 1 OS Update 2 HDD SYS Update ...

Page 434: ... or logic PC board Equipment PWA DWNLD 350 JIG2 48MB Fig 8 8 Important The download jig PWA DWNLD 350 JIG is the jig in which the Flash ROM is mounted on the board directly Therefore ROM writer adapter PWA DL ADP 350 is required to write the data to these Flash ROMs Refer to the following to write the data Firmware Stored System ROM OS data System control PC board SYS board Engine ROM Main firmwar...

Page 435: ...he proper one according to the ROM writer to be used Applicable type of the adapter for the ROM writer can be confirmed by the model name indicated on the board Confirm that the adapter is available for the ROM writer to be used before connecting them If an unapplied adapter is connected the application of the ROM writer judges it as an error and writing the data cannot be implemented Applicable c...

Page 436: ...e them When writing the data set the address from 0 to 3FFFFF The data may not be written correctly if it is not set A 1 System ROM Note Be sure not to confuse different ROM Versions since the file name is identical although the ROM version is different A 2 Engine ROM System ROM Rotary Switch File Name Flash ROM 1 firmImage0 bin ROM1 2 N A ROM2 3 N A ROM3 4 N A ROM4 5 N A ROM5 6 N A ROM6 Engine RO...

Page 437: ...talling and removing the download jig Do not shut down the equipment during the update The data could be damaged and not be able to be operated properly A Update procedure 1 Write the ROM data to be updated to the download jig PWA DWNLD 350 JIG2 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the cover plate Fig 8 12 4 Connect the download jig with the jig conn...

Page 438: ...ted properly Failed appears next to the failed item on the status display In this case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the updating data written to the download jig properly Do the download jig and the equipment operate properly 9 Press the ON OFF button to shut down the ...

Page 439: ...ment during the update The data could be damaged and not be able to be operated properly When servicing the equipment with the power cable plugged in be sure not to touch live sec tions or motors etc A Update Procedure 1 Install the ROM to the download jig PWA DWNLD 350 JIG2 Make sure the direction is correct 2 Turn the power OFF using the main power switch on the right hand surface of the equipme...

Page 440: ...case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the ROM installed to the download jig properly Is the updating data written on the ROM of the download jig properly Do the download jig and the equipment operate properly 11 Press the ON OFF button to shut down the equipment and then t...

Page 441: ...e direction of the ROM Firmware Stored Scanner ROM Scanner firmware Scanning section control PC board SLG board Model name Firmware Stored Reversing Automatic Document Feeder RADF MR 3018 RADF firmware RADF control PC board Finisher MJ 1101 Finisher firmware Finisher control PC board Converter firmware Converter PC board Saddle Stitch Finisher MJ 1030 Finisher firmware Finisher control PC board Sa...

Page 442: ...the download jig Do not shut down the equipment during the update The data could be damaged and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the right upper cover Fig 8 18 4 Remove the cover plate Fig 8 19 Right upper cover Cover...

Page 443: ...d check the following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the ROM installed to the download jig properly Is the updating data written on the ROM of the download jig properly Do the download jig and the equipment operate properly 8 Press the ON OFF button to shut down the equipment remove the download jig and then install t...

Page 444: ...not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the RADF rear cover Fig 8 21 4 Connect the download jig with the jig connector CN81 on the RADF control PC board Fig 8 22 5 Press the ON OFF button while simultaneously holding down th...

Page 445: ... case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the ROM installed to the download jig properly Is the updating data written on the ROM of the download jig properly Do the download jig and the equipment operate properly 7 Press the ON OFF button to shut down the equipment remove the...

Page 446: ...e operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Remove 1 screw and take off the board access cover Fig 8 23 4 Connect the download jig with the jig connector CN9 on the Finisher control board Fig 8 24 5 Press the ON OFF button while simultaneousl...

Page 447: ...ment and check the following items Then clear the problems and restart updating from the beginning Is the downloading jig connected properly Is the ROM attached to the downloading jig properly Has the update data been written correctly to the ROM on the jig Is the download jig or the equipment damaged 7 Press the ON OFF button to shut down the equipment remove the download jig and then install the...

Page 448: ...converter firm ware Be sure to shut down the equipment before installing and removing the download jig Do not shut down the equipment during the update The data could be damaged and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off th...

Page 449: ...30C 4520C FIRMWARE UPDATING 8 31 5 Remove the cover plate Fig 8 27 6 Take off the converter PC board from the logic PC board LGC board Fig 8 28 7 Connect the 10 pin side of the harness jig for board connection to the connector CN2 of the converter PC board Fig 8 29 Cover plate CN2 ...

Page 450: ... to release the connection cable from the connector CN15 of the finisher control PC board when the hole punch unit MJ 6101 has been installed Be careful not to short circuit any part of the converter PC board 9 Connect the download jig with the jig connector CN9 on the Finisher control board Fig 8 31 10 Press the ON OFF button while simultaneously holding down the 0 and 8 buttons Updating starts a...

Page 451: ...nt damaged Is the harness jig for board connection connected to connector CN2 of the converter PC board and the connector CN15 of the finisher control PC board correctly 12 Press the ON OFF button to shut down the equipment 13 Remove the download jig and the harness jig for board connection from the finisher control PC board Note Be sure to secure the connection cable in the connector CN15 of the ...

Page 452: ...rmware is updated 1 Turn the power of the equipment OFF 2 Remove the finisher board access cover and change the setting of the DIP SW1 SW1 on the finisher control PC board as shown in the figure below Fig 8 32 3 The LED1 on the finisher control panel starts blinking as you turn the power of the equipment ON Count the number of times the LED1 blinks When the number of blinks is 6 this indicates tha...

Page 453: ... UPDATING 8 35 3 Remove 1 screw and take off the finisher board access cover Fig 8 33 4 Release the latches and take off the rear lower cover of the hole punch unit Fig 8 34 5 Remove 3 screws and take off the rear cover of the hole punch unit Fig 8 35 Board access cover Rear lower cover Rear cover ...

Page 454: ...the update has failed if the LED does not start blinking even after 30 seconds have elapsed In this case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the downloading jig connected properly Is the ROM attached to the downloading jig properly Is the DIP SW4 on the hole punch control PC board set properly Has the update data ...

Page 455: ... to the one that has been set before the update 12 Change the settings of the DIP SW1 and SW2 on the hole punch control PC board according to the model as shown in the figure below Fig 8 38 13 Install the rear cover of the hole punch unit 14 Install the rear lower cover of the hole punch unit 15 Install the finisher board access cover C Confirmation of the updated data After the updating is comple...

Page 456: ... update The data could be damaged and not be operated properly A Firmware update 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the finisher rear cover Fig 8 39 Connect the finisher interface cable with the equipment after removing the finisher rear cover 4 Connect the downl...

Page 457: ... the setting of the DIP switch as follows according to the firmware to be updated Note Record the current settings of the DIP switch before changing them After the updating is com pleted return the DIP switch to the status as record Fig 8 41 DIP switch Updating Finisher Firmware Updating Saddle Stitcher Firmware 1 OFF OFF 2 OFF OFF 3 OFF OFF 4 OFF OFF 5 OFF OFF 6 OFF OFF 7 OFF ON 8 OFF ON ...

Page 458: ...ion or 3 min saddle stitcher section or LED flashes fast at interval of 0 1 sec In this case shut down the equipment and check the follow ing items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the ROM installed to the download jig properly Is the updating data written on the ROM of the download jig properly Do the download jig and the eq...

Page 459: ...IO2820C 2830C 3520C 3530C 4520C FIRMWARE UPDATING 8 41 B Confirmation of the updated data After the updating is completed check each data version in Setting Mode 08 to confirm that the data were overwritten properly P 8 48 8 4 Confirmation of the updated data ...

Page 460: ...emoving the download jig Do not shut down the equipment during the update The data could be damaged and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the hanging finisher MJ 1031 from the equipment Fig 8 43 4 Take off the rear cov...

Page 461: ...king The LED on the download jig starts blinking approx 12 seconds after the update started It is assumed that the update has failed if the LED does not start blinking even after 20 seconds have elapsed In this case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the downloading jig connected properly Is the ROM attached to t...

Page 462: ...DATING 8 44 11 Install the board access cover 12 Install the hanging finisher in the equipment B Confirmation of the updated data After the updating is completed check each data version in Setting Mode 08 to confirm that the data were overwritten properly P 8 48 8 4 Confirmation of the updated data ...

Page 463: ...eferring to the lists and recover it Confirm the following items before turning OFF the power of the equipment Turning OFF the power may clear the data below Confirm that the MEMORY RX LED is OFF and there are no memory reception data Print the Mailbox Relay box report and then confirm that there are no F code data Press the JOB STATUS button to display the screen and then confirm that there are n...

Page 464: ...itten on the ROM of the download jig properly Do the download jig and the equipment operate properly 7 Press the ON OFF button on the control panel to shut down the equipment remove the down load jig and then install the cover plate 8 In the FAX Clearing Mode perform the FAX Set Up Confirm the destination setting is correct in the Setting Mode 08 08 201 Destination setting of the equipment 08 701 ...

Page 465: ...IO2820C 2830C 3520C 3530C 4520C FIRMWARE UPDATING 8 47 B Confirmation of the updated data After the updating is completed check each data version in Setting Mode 08 to confirm that the data were overwritten properly P 8 48 8 4 Confirmation of the updated data ...

Page 466: ...DD Version 08 924 Version of UI data language 1 in HDD Updating System ROM 08 900 System firmware ROM version 08 921 System firmware ROM internal program version Updating OS 08 920 FROM basic section software version Updating Engine ROM 08 903 Engine ROM version Updating Scanner ROM 08 905 Scanner ROM version Updating RADF ROM 08 907 RADF ROM version Updating Finisher ROM 08 908 Finisher ROM versi...

Page 467: ... procedure below for details P 8 19 8 2 2 System ROM 2 Update Master Data Engine ROM and Scanner ROM using the USB media See the updating procedure below for details P 8 5 8 1 Firmware Updating with USB Media 3 When the update with the USB media for Engine ROM and Scanner ROM failed update these ROMs using the respective download jigs in the table below Important If the equipment cannot be started...

Page 468: ...SB update failure A When the update of the System ROM OS data failed USB update failed Update completed Update download jig Check ROM version Update succeeded Replace SYS board Is ROM version correct 8 2 2 System ROM 8 4 Confirmation of the updated data YES YES YES NO NO NO Failed twice or more Update USB Update USB YES NO Failed twice or more ...

Page 469: ... system firmware UI data master data failed Check HDD harness connection Replace HDD YES YES YES YES NO NO NO NO USB update failed Failed twice or more Update USB Update USB Update succeeded Check HDD ROM version 8 4 Confirmation of the updated data Is HDD ROM version correct Update completed Update USB Update succeeded Replace SYS board Update USB ...

Page 470: ...Turn the power ON with 3 CLEAR ON OFF Clear flags 1 START Replace target board Check harness connection SYS board SYS board 8 2 3 Engine ROM 8 3 1 Scanner ROM NO YES YES YES YES NO NO NO USB update failed Update USB Failed twice or more Update download jig Update succeeded Check ROM version 8 4 Confirmation of the updated data Is ROM version correct Update completed Failed twice or more Update USB...

Page 471: ...put from outside to DC voltage and supplies it to each electric part The DC voltage is divided into the following two lines a Main switch line Power supply used in the entire equipment during image forming process Two kinds of voltage 5 1 V and 12V are output when the main switch of the equipment is turned ON b Cover switch line Power supply used in the entire equipment during image forming proces...

Page 472: ...hen the ON OFF button on the control panel is pressed for 1 second or more during the auto shut off mode an auto shut off mode recovery signal PWR SW is output and then voltage starts supply ing to all the lines if no error was detected 5 Output protection Each output system includes an overcurrent and overvoltage protection circuits a fuse and internal protection circuit This is to prevent the de...

Page 473: ... and 20 Output to the SYS board 5 1VB CN403 Pins 2 and 3 Output to the IMG board 5 1VB CN404 Pin 1 Output to the LGC board 5 1VB CN405 Pin 1 Output to the LGC board PFP LCF board via LGC board 5 1VB CN406 Pin 4 Output to the Finisher 5 1VB CN407 Pin Pin 1 and 2 Output to the SLG board RADF 5 1VB CN410 Pin 1 Output to the FIL board 12 V 12VA CN402 Pins 13 and 14 Output to the SYS board 12VB CN402 P...

Page 474: ...to the Finisher 24VD4 CN407 Pins 9 10 11 and 12 Output to the Finisher Output voltage by the type of connector Main switch line Cover switch line Connector Destination Voltage CN402 For the SYS board 5 1VA 5 1VB 5VS 12VA 12VB CN403 For the IMG board 5 1VB CN404 For the LGC PFP LCF via LGC board 5 1VB 12VB CN405 For the LGC board 5 1VB CN406 For the finisher 5 1VB CN407 For the SLG board RADF 5 1VB...

Page 475: ...r K M5 Used toner paddle motor M6 Shutter motor M12 ADU motor M22 Internal cooling fan M23 Ozone exhaust fan M24 Fuser exit section cooling fan M25 Laser unit cooling fan M29 Waste toner transport motor M31 EPU cooling fan M33 Auto toner sensor Y S22 Auto toner sensor M S23 Auto toner sensor C S24 Auto toner sensor K S25 1st drawer transport clutch Low speed CLT1 1st drawer transport clutch High s...

Page 476: ...VD 5VS 5VA 5VB 12VA 12VB Center heater lamp Side heater lamp Pressure roller lamp Sub heater lamp SYS EN PWR EN LAMP1ON LAMP2ON LAMP3ON LAMP4ON PWR DN FAN ON_H FAN ON_L CN402 CN407 CN401 CN409 CN5 CN6 CN408 F203 F202 F201 F204 F102 F101 F205 AC DC power supply 12V AC DC power supply 24V Heater lamp control circuit FAN control circuit FIL board Damp heater Main switch Cover interlock switch Switchi...

Page 477: ...MAIN PWR EN 5VS ON 5VB 12VB MAIN 24VD 5VD DOOR 5VS MAIN SYS EN 5VS 5VA MAIN RLY ON 5VB 20 to 70ms 50 140ms 30 140ms 70ms or higher 50ms or higher 50ms or higher 20ms or higher 50ms or higher 50ms or lower 20ms or lower 30ms or lower 4 8V or higher 700ms or lower 700ms or lower 700ms or lower 20ms or higher OFF OFF ON 4 8V or higher 11 4V or higher 50ms or higher 50ms or higher 5ms or higher 0ms or...

Page 478: ...VS 5VA MAIN PWR SW 5VS RLY ON 5VB PWR DN 5VA Shifting to sleep mode Recovering from sleep mode ON Standard 10 or higher Shifting to auto shut off mode 250ms or lower 100ms or lower 100ms or lower 20ms or lower 20ms or lower 100ms or lower 12VB 150ms or lower 5VB Min 0 8ms 3s or lower Recovering from auto shut off mode 100ms or lower 100ms or lower 12VB 150ms or lower 5VB 20ms or lower 700ms or low...

Page 479: ...ack White White White White White Black Black 1 3 2 4 1B 2B 1A 2A White Black J658 J659 Drum damp heater thermostat Right Drum damp heater thermostat Left 2 1 2 1 2 Drum damp heater Left 1 2 1 Drum damp heater Right White White Black White White Black AC N DRM R SG 5 1VB Black Yellow AC L DRM R AC N DRM L AC L DRM L 2 1 1 2 J652 J64 J63 CN409 AC L AC N BL CENTER AC N BL SIDE J702 Scanner damp heat...

Page 480: ...hite White Black Black 1 3 2 4 1B 2B 1A 2A White Black J658 J659 Drum damp heater thermostat Right Drum damp heater thermostat Left 2 1 2 1 2 Drum damp heater Left 1 2 1 Drum damp heater Right White White Black White White Black AC N DRM R SG 5 1VB Black Yellow AC L DRM R AC N DRM L AC L DRM L 2 1 1 2 J652 J64 J63 CN409 AC L AC N BL CENTER AC N BL SIDE AC N BL SUB J702 Scanner damp heater thermost...

Page 481: ...33 34 35 36 37 38 39 40 90 89 85 84 83 82 81 80 86 87 88 79 75 74 73 72 71 76 77 78 61 62 63 64 65 66 67 68 69 70 120 119 115 114 113 112 111 110 116 117 118 109 105 104 103 102 101 106 107 108 91 92 93 94 95 96 97 98 99 100 YIDATJ 15 YIDATJ 13 YIDATJ 11 YIDATJ 9 YIDATJ 7 YIDATJ 5 YIDATJ 3 YIDATJ 1 SG MIHDEN 0T MIVDEN 0T SG MIPOSJ 3 MIPOSJ 1 MIDATJ 15 MIDATJ 13 MIDATJ 11 MIDATJ 9 MIDATJ 7 MIDATJ 5...

Page 482: ...d clutch H 8 C CLT4 CST2 TR L CLT 2nd drawer transport clutch Low speed H 8 D CLT5 CST2 TR H CLT 2nd drawer transport clutch High speed H 8 D CLT6 CST2 FEED CLT 2nd drawer feed clutch H 8 D CLT7 ADU CLT ADU clutch I 8 B CLT8 SFB FEED CLT Bypass feed clutch I 8 B Symbol Name Figure Wire harness location SOL1 SFB SOL Bypass pickup solenoid I 8 B SOL2 SNR SHUT SOL Sensor shutter solenoid C 7 B Symbol...

Page 483: ...nit K Y M and C 5 22 The content of Handling precautions in J1 Transfer belt has been corrected 5 23 Handling precautions and Cleaning procedure of J8 Transfer belt cleaning blade have been added 5 25 M12 in the figure of 5 5 13 Fuser unit has been corrected to M2 5 32 In the table FR KIT FC35 has been corrected to FR KIT FC28 FR FC35 U has been corrected to FR FC28 U and HR FC35 L has been correc...

Page 484: ...C 4520C 2008 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD 2 9 6 Noise filter has been added to the diagram in 9 6 Configuration of Power Supply Unit 10 1 DC Wire Harness error corrected Ver 01 2008 04 24 Page Contents ...

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