User’s Manual
5-4
T
ROUBLESHOOTING
PS/2 mouse
Problem
Procedure
No response from
Make sure the PS/2 mouse cable’s 6-pin
PS/2 mouse
connector is firmly connected to the PS/2 mouse
port on the Port Replicator.
On-screen pointer
Verify that the PS/2 mouse cable’s 6-pin
does not respond to
connector is firmly connected to the mouse
PS/2 mouse operation
port.
You may have connected the mouse after
turning the computer on. Turn off the computer,
make sure the mouse is firmly connected and
turn the computer back on.
Is your software configured to recognize the
mouse? Check the software documentation.
If problems persist, contact your dealer.
Serial mouse
Problem
Procedure
On-screen pointer
Check for a firm connection between the
does not respond to
Port Replicator’s serial port and the
serial mouse operation cable’s 9-pin connector.
Did you connect the mouse before turning on the
computer?
Is your software configured to recognize the
mouse? Check the software documentation.
If problems persist, contact your dealer.
