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Toshiba 2000, User Manual

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User's Manual

9-18

T

ROUBLESHOOTING

Outside of Europe

Australia

TOSHIBA Australia Pty. Ltd.

Information Systems Division

84-92 Talavera Road

 North Ryde N.S.W. 2113

Sydney

Canada

TOSHIBA of Canada Ltd.

191 McNabb Street,

Markham, Ontario

L3R 8H2

TOSHIBA support

If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for addi-
tional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system,
it is important to investigate other sources of assistance first. Before contacting
TOSHIBA, try the following:

◆

Review troubleshooting sections in the documentation for software and
peripheral devices.

◆

If a problem occurs when you are running software applications, consult the
software documentation for troubleshooting suggestions. Call the software
company’s technical support for assistance.

◆

Consult the dealer you purchased your computer and/or software from. They
are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware related,
write to TOSHIBA at the nearest location listed on the below.

Singapore

TOSHIBA Singapore Pte. Ltd.

438B Alexandra Road #06-01

Alexandra Technopark

Singapore 119968

United States of America

TOSHIBA America Information
Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

USA

Summary of Contents for 2000

Page 1: ...TOSHIBA 2000 Portable Personal Computer User s Manual ...

Page 2: ...tions it contains are accurate for the TOSHIBA 2000 Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel and Pentium are registered trademarks ...

Page 3: ...rrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING Only peripherals complying with the FCC class B limits ...

Page 4: ...740IrvineBoulevard Irvine California92618 1697 Telephone 949 583 3000 EUDeclarationofConformity TOSHIBA declares that the product PP200 conforms to the following Standards Supplementary Information The product complies with the requirements of the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC and or the R TTE Directive1999 05 EEC This product is carrying the CE Mark in accordance wi...

Page 5: ...he following networks It has been tested to and found to conform with the additional require mentsconditionalinEG201121 Germany ATAABAN005 AN006 AN007 AN009 AN010and DE03 04 05 08 09 12 14 17 Greece ATAABAN005 AN006andGR01 02 03 04 Portugal ATAABAN001 005 006 007 011andP03 04 08 10 Spain ATAABAN005 007 012 andES01 Switzerland ATAABAN002 All other countries regions ATAABAN003 004 Specific switch se...

Page 6: ...s must be made within a total of three minutes The internal modem is approved by Japan Approvals Institute for Telecommunica tionsEquipment A00 0940JP Pursuant to FCC CFR 47 Part 68 When you are ready to install or use the modem call your local telephone company andgivethemthefollowinginformation The telephone number of the line to which you will connect the modem The registration number that is l...

Page 7: ...ive you notice in writing to allow you to make any changes necessary to maintain uninterrupted service If problems arise If any of your telephone equipment is not operating properly you should immedi ately remove it from your telephone line as it may cause harm to the telephone network If the telephone company notes a problem they may temporarily discon tinue service When practical they will notif...

Page 8: ...ing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a...

Page 9: ...a valid Austel permit This modem has been designed to specifically configure to ensure compli ance with Austel standards when the country region selection is set to Australia The use of other country region setting while the modem is attached to the Australian PSTN would result in you modem being operated in a non compliant manner To verify that the country region is correctly set enter the comman...

Page 10: ...er Telecom customers SomeparametersrequiredforcompliancewithTelecom sPTCSpecifications are dependent on the equipment PC associated with this modem The associated equipment shall be set to operate within the following limits for compliancewithTelecomSpecifications a There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and...

Page 11: ...rse Dialing standard Numbertobedialed 0123456789 Numbertoprogramintocomputer 0987654321 Note that where DTMF dialing is used the numbers should be entered normally The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal Before reporting such occurrences as faults please check the line with a standard Tele...

Page 12: ... of Telepermit labels subject to the general instructions on format size and colour on the attached sheet The Telepermit label must be displayed on the product at all times as proof to purchasers and service personnel that the product is able to be legitimately connected to the Telecom network The Telepermit label may also be shown on the packaging of the product and in the salesliterature asrequi...

Page 13: ...jury xxiii Heat injury xxiii Pressure or impact damage xxiii PC card overheating xxiii Chapter 1 Introduction Equipmentchecklist 1 1 Features 1 3 Special features 1 6 Utilities 1 8 Options 1 10 Chapter 2 The Grand Tour Front with the display closed 2 1 Left side 2 2 Right side 2 3 Back side 2 4 Underside 2 5 Front with the display open 2 6 Indicators 2 8 AC adaptor 2 10 ...

Page 14: ...1 Restarting the computer 3 13 Restoring the Windows system 3 13 Chapter 4 Operating Basics Using the Touch Pad 4 1 Using the USB FDD Kit 4 2 Connecting 3 1 2 diskette drive 4 3 Disconnecting 3 1 2 diskette drive 4 4 Diskette care 4 4 Wirelesscommunications 4 5 Wireless LAN 4 5 Wireless communication switch 4 5 Wireless communication LED 4 5 LAN 4 6 LAN cable types 4 6 Connectingcable 4 6 Disconne...

Page 15: ...gmodes 5 9 Generating ASCII characters 5 9 Chapter 6 Power and Power Up Modes Power conditions 6 1 Power indicators 6 4 Battery indicators 6 4 DC IN indicator 6 4 Powerindicator 6 5 Batterytypes 6 5 Main battery 6 5 Secondarybattery option 6 6 Real time clock battery 6 6 Care and use of the Battery Pack 6 7 Safetyprecautions 6 7 Chargingthebatteries 6 8 Monitoring battery capacity 6 9 Maximizing b...

Page 16: ...dule 8 7 Removingmemorymodule 8 9 Battery Pack 8 10 High Capacity 2nd Battery Pack 8 10 Universal AC Adaptor 8 10 Battery Charger 8 11 USB FDD Kit 8 11 Slim Port Replicator 8 11 Ports 8 11 High Capacity 2nd Battery Pack 8 12 External monitor 8 12 Security lock 8 13 Chapter 9 Troubleshooting Problemsolvingprocess 9 1 Preliminary checklist 9 1 Analyzing the problem 9 2 Hardware and system checklist ...

Page 17: ...N 9 17 TOSHIBAsupport 9 18 Before you call 9 18 Where to write 9 18 Appendixes Appendix A Specifications A 1 Appendix B Display Controller and Modes B 1 Appendix C ATCommands C 1 Appendix D S registers D 1 Appendix E V 90 E 1 Appendix F WirelessLAN F 1 Appendix G AC Power Cord and Connectors G 1 Appendix H Internal Modem Guide H 1 Appendix I PartsNumbers I 1 ...

Page 18: ...xviii Glossary Index ...

Page 19: ...l by browsing through its pages Be sure to look over the Special features section of the Introduction to learn about features that are uncommon or unique to the computers and carefully read HW Setup and Passwords If you are going to install PC cards or connect external devices such as a monitor be sure to read Chapter 8 Optional Devices Manual contents This manual is composed of nine chapters nine...

Page 20: ...and includes a list of acronyms used in the text The Index quickly directs you to the information contained in this manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only ...

Page 21: ...ext you are to type in is represented in the type face you see to the left Display ABC Names of Windows or icons or text generated by the computer that appears on its display screen is presented in the type face you see to the left Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below CAUTION Pay attention A cau...

Page 22: ...xxii User s Manual ...

Page 23: ... physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time if you rest the computer on your lap or if you keep your hands on the palm rest for example yourskinmightsufferlow heatinjury Also if the AC adaptor has been used for a l...

Page 24: ...User s Manual xxiv ...

Page 25: ...ng items PORTÉGÉ2000PortablePersonalComputer Universal AC Adaptor and power cord Modular cable The computer is configured with one of three sets of preinstalled software manual packages and auxiliary media depending on your choice of operating system Windows XP is the Microsoft Windows XP Professional operating system Windows 2000 is the Microsoft Windows 2000 Professional operating system Windows...

Page 26: ... instruction is included only with computers sold in ILW supported areas ProductRecoveryCD ROM containsTOSHIBAManagementConsole which is not preinstalled Windows 2000 Service Pack 2 Use the Product Recovery CD ROM to install the following software Refer to the Windows XP Professional 2000 setup section in Chapter 3 Getting Started Microsoft Windows 2000 The same preinstalled software that is suppl...

Page 27: ... MB of memory is installed on the main board Slots A256MBmemorymodulecanbeinstalledinthememory slotforamaximumof512MBsystemmemory Level2cache A512KBlevel2cacheisprovidedtomaximizeperfor mance VideoRAM 16 MB of RAM is provided for video display occupiedfromsystemmemory Disks Built in Harddisk 20billionbytes 18 62GB Display The computer s LCD panel supports high resolution video graphics The screen ...

Page 28: ...es when they are low It comes with a detachable power cord Because it is universal it can receive a range of AC voltage between 100 and 240 volts Ports Headphone Enables connection of a stereo headphone Microphone Enables connection of a monaural microphone Infrared This infrared port is compatible with Infrared Data Association IrDA 1 1 Fast InfraRed FIR standards It enables cableless 4 Mbps data...

Page 29: ...dard device in somemarkets LAN The computer is equipped with a LAN card that supports EthernetLAN 10Mbit s 10BASE T andFastEthernet LAN 100Mbit s 100BASE Tx Itispreinstalledasa standard device in some markets WirelessLAN In some markets the computer is equipped with a Wireless LANmini PCIcardthatiscompatiblewithotherLAN systems based on Direct Sequence Spread Spectrum radio technologythatcompliesw...

Page 30: ...e to TOSHIBA computers or are advanced features which make the computer more convenient to use Hotkeys Key combinations let you quickly modify the system configuration directly from the keyboard without running a system configuration program Keypad overlay Gray keys with gray lettering make up the keypad overlay which lets you use the keyboard for ten key operations or cursor control Displayautoma...

Page 31: ... turns power to the computer off when the display panel is closed and turns it back on when the panel is opened You can specify the setting in the When I close the lid item of the System Power Mode window in Power Saver Auto power on This feature lets you set a time and date for the computer to turn on automatically The feature is useful for receiving remote communications while you are asleep or ...

Page 32: ... savings management program in Windows 2000 open the Control Panel and double click the TOSHIBA Power Saver icon In Windows XP open the Control Panel click Performance and Maintenance and clicktheTOSHIBAPowerSavericon HW Setup This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use To start the utility in Windows 2000 open...

Page 33: ...his preinstalled driver makes the computer LAN ready for acomputerrunningWindows2000 TomakeLAN settings click Start point to Settings click Control Panel and double click the Network icon TOSHIBAAccessibility This utility lets you make the Fn key sticky that is you can press it once release it and they press an F number key The Fn key remains active until another key is pressed Hotkeyutility This ...

Page 34: ...ting time when a main Battery Pack is also installed Universal AC Adaptor If you use your computer at more than one site it may be convenient to purchase an additional Universal AC Adaptor for each site so you will not have to carry the adaptor with you USBFDDKit A 3 1 2 diskette drive accommodates 1 44 megabyte or 720 kilobyte diskettes It connects to a USB port Win dows XP does not support 720 k...

Page 35: ... 2 1 shows the computer s front with its display panel in the closed position Figure 2 1 Front of the computer with display closed Display latch This latch secures the LCD panel in its closed position Push the latch to open the display Power source LEDs let you monitor the status of various computer systemindicators functions Details are given in the Indicators section DISPLAY LATCH POWER SOURCE S...

Page 36: ...r the fan CAUTION Be careful not to block the fan vent Also be careful to keep foreign objects out of the vents A pin or similar object can damage the computer s circuitry SD card slot This slot lets you transfer data from the device to your computer CAUTION Keep foreign objects out of the SD card slot A pin or similar object can damage the computer s circuitry SD card indicator This indicator glo...

Page 37: ...disabled Microphone jack A standard 3 5 mm mini microphone jack enables connec tion of a monaural microphone or other device for audio input Infrared port This infrared port is compatible with Infrared Data Associa tion IrDA 1 1 standards It enables cableless 4 Mbps 1 152Mbps 115 2kbps 57 6kbps 38 4kbps 19 2kbpsor 9 6kbpsdatatransferwithIrDA1 1compatibleexternal devices PC card slot A PC card slot...

Page 38: ... has built in support for Ethernet LAN 10 megabits per second 10BASE T andFastEthernetLAN 100megabitsper second 100BASE Tx LANindicator This indicator glows green when the computer is accessing the LAN Universal The Universal Serial Bus USB port enables chain Serial Bus connection of a number of USB equipped devices to one port port on your computer For example you might connect a USB HUB to the c...

Page 39: ...tion between the computer and an optional High Capacity 2nd Battery Pack Expansion Use this socket to install a memory module to increase memory socket your computer s memory by 256 MB Refer to the Memory expansion section in Chapter 8 Optional Devices Battery Pack The Battery Pack powers the computer when the AC adaptor is not connected The Batteries section in Chapter 6 Power and Power Up Modes ...

Page 40: ... the system Front with the display open Figure 2 6 shows the front of the computer with the display open To open the display push the display latch on the front of the computer and lift the display up Position the display at a comfortable viewing angle Figure 2 6 The front with the display open DISPLAY SCREEN POWER BUTTON TOSHIBACONSOLE BUTTON INTERNET BUTTON DISPLAY HINGE DISPLAY HINGE TOUCH PAD ...

Page 41: ...turn the computer s power on and off Internetbutton Press this button to launch an Internet browser If the computer s power is off you can press this button to turn on the computer s power and launch the browser automati cally in one step TOSHIBAConsole Press this button to launch an application automatically button ThedefaultisTOSHIBAConsole Touch pad A Touch pad located in the center of the palm...

Page 42: ...lows green when the computer is on If you turn off the computer in Resume mode this indicator blinks orange one second on two seconds off while the computer shuts down Main battery The Main battery indicator shows the condition of the charge Green means fully charged and orange means being charged Refer to Chapter 6 Power and Power Up Modes Secondary The Secondary battery indicator shows the condi...

Page 43: ... Wireless LAN functions The figures below show the positions of the keypad overlay indicators and the CapsLockindicator When the F10 key indicator glows the keypad overlay lets you control the cursor When the F11 key indicator glows the keypad overlay lets you enter numbers Figure 2 8 Keypad overlay indicators When the CapsLock indicator glows the keyboard is in all caps mode Figure 2 9 CapsLock i...

Page 44: ...y section in Chapter 5 The Keyboard AC adaptor The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use the computer in almost any region To recharge the battery simply connect the AC adaptor to a power source and the computer See Cha...

Page 45: ... with the computer explains product liability Opening the display Connecting the AC adaptor Turning on the power Windows XP Professional 2000 setup Turning off the power Restarting the computer Restoring the Windows system If you are a new user follow the steps in each section of this chapter as you prepare to operate your computer NOTE All users should be sure to carefully read the sections Windo...

Page 46: ...r for proper ventilation Make sure the AC power cord connects to an outlet that is close to the computer and easily accessible The temperature should be 5 to 35 degrees Centigrade 41 to 95 degrees Fahrenheit and the relative humidity should be 20 to 80 percent Avoid areas where rapid or extreme changes in temperature or humidity may occur Keep the computer free of dust moisture and exposure to dir...

Page 47: ...re primary factors in reducing work strain Refer to the following tips and to figure 3 1 Figure 3 1 Posture and positioning of the computer Place your chair so that the keyboard is at or slightly below the level of your elbow You should be able to type comfortably with your shoulders relaxed Your knees should be slightly higher than your hips If necessary use a foot rest to raise the level of your...

Page 48: ...and improve your efficiency Sit in a relaxed posture Good positioning of your chair and equipment as described earlier can reduce tension in your shoulders or neck and ease back strain Vary your posture frequently Occasionally stand up and stretch or exercise briefly Exercise and stretch your wrists and hands a number of times during the day Frequently look away from the computer and focus your ey...

Page 49: ... Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the Battery Pack will need to be charged before you can operate from battery power The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz For details on using the AC adaptor to charge the Battery Pack refer...

Page 50: ...ecting the power cord to the AC adaptor 2 Connect the AC adaptor s DC output plug to the DC IN port on the back of the computer Figure 3 4 Connecting the adaptor to the computer 3 Plug the power cord into a live wall outlet The Battery and DC IN indicator on the front of the computer should glow ...

Page 51: ... it off until you have set up the operating system OS and the OS has started up 1 If the external diskette drive is connected make sure it is empty If a diskette is in the drive press the eject button and remove the diskette 2 Open the display panel 3 Press and hold the button for two or three seconds Figure 3 5 Turning on the power Turning on the power ...

Page 52: ... key from a seal on the bottom of the computer Windows 2000 only Turning off the power The power can be turned off in one of the following modes Shut down Boot Hibernation or Standby mode Shut Down mode Boot mode When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system s main screen 1 If you have entered data save it to the hard disk or to a...

Page 53: ...stall or remove a memory module while the computer is in hibernation mode Data will be lost Benefits of hibernation The hibernation feature provides the following benefits Saves data to the hard disk when the computer automatically shuts down because of a low battery NOTE For the computer to shut down in hibernation mode the hiberna tion feature must be enabled in two places in TOSHIBA Power Saver...

Page 54: ...ically when you Press the power button Closethelid First however make the appropriate settings according to the steps below Windows XP 2000 1 In Windows XP open the Control Panel click Performance and Maintenance and click the TOSHIBA Power Saver icon In Windows 2000 open the Control Panel and double click the TOSHIBA Power Saver icon 2 Select the Hibernate window select the Enable Hibernate suppo...

Page 55: ...ering Standby mode be sure to save your data Do not install or remove a memory module while the computer is in standby mode The computer or the module could be damaged Observe the following precautions regarding standby mode Donotremovethememorymodule Do not remove the Battery Pack Either action could cause the computer to hang up the next time you turn it on The computer could also hang up at pow...

Page 56: ...y andclick OK 2 Close the display panel This feature must be enabled Refer to the System Power Mode item in Power Saver Utility described in the Control Panel In Windows XP click Performance and Maintenance and click the TOSHIBA Power Saver icon In Windows 2000 double click the TOSHIBA Power Saver icon 3 Press the power button This feature must be enabled Refer to the System Power Mode item in Pow...

Page 57: ...off computer menu select Restart If you are using Windows 2000 click Start and click Shut Down From the Shut Down menu select Restart 2 Press the power button and hold it down for five seconds Wait 10 to 15 seconds then turn the power on again by pressing the power button Restoring the Windows system If preinstalled files are damaged use the Product Recovery CD ROM to restore them To restore the o...

Page 58: ...3 14 User s Manual G ETTING S TARTED ...

Page 59: ...it in the direction you want the on screen pointer to go Figure 4 1 Touch Pad and Touch Pad control buttons Two buttons below the keyboard are used like the buttons on a mouse pointer Press the left button to select a menu item or to manipulate text or graphics desig nated by the pointer Press the right button to display a menu or other function depending on the software you are using CAUTION Do n...

Page 60: ... Horizontal Move your finger left or right along the bottom edge of the touch pad Using the USB FDD Kit A 3 1 2 external diskette drive module connects to the USB port NOTE The USB FDD Kit is an option with some models Figure 4 2 The 3 1 2 USB FDD Kit Ejectbutton When a diskette is fully seated in the drive the eject button pops out To remove a diskette push in the eject button and the diskette po...

Page 61: ...ating 2 Do not set anything on top of the diskette drive 3 If you need to boot the computer from the diskette drive or if you use an OS that does not support USB you must set the USB FDD Legacy Emulation feature in HW Setup to Enabled Refer to the USB section in Chapter 7 Connecting 3 1 2 diskette drive To connect the drive plug the diskette drive connector into a USB port Refer to Figure4 3 NOTE ...

Page 62: ... care The following simple precautions will increase the lifetime of your diskettes and protect the data you store on them 1 Store your diskettes in the container they came in to protect them and keep them clean If a diskette is dirty do not use cleaning fluid Clean it with a soft dampcloth 2 Do not slide back the diskette s protective metal covering or touch the diskette s magnetic surface Finger...

Page 63: ...he 128 bit RC4 encryption algorithm as defined in the IEEE 802 11 standard on wireless LANs Wake up on LAN does not function on a wireless LAN Wireless communication switch You can enable or disable wireless LAN function with the on off switch No transmissions are sent or received when the switch is off Slide the switch to the right to turn it on and to the left to turn it off CAUTION Set the swit...

Page 64: ...ypes CAUTION The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable You cannot use a CAT3 cable If you are using Ether...

Page 65: ...r end of the cable into a LAN hub connector Check with your LAN administrator before connecting to a hub Disconnecting cable To disconnect the LAN cable follow the steps below 1 Pinch the lever on the connector in the computer and pull out the connector 2 Disconnect the cable from the LAN hub in the same manner Check with your LAN administrator before disconnecting from the hub ...

Page 66: ...n Windows XP clickstart point to All Programs clickNetwork Device Switch Left click the Network Device Switch icon on the Task bar to display a device menu Figure 4 5 Sample of a network device menu left click 2 Click the network device you want to enable A check will appear beside the enabled devices Devices without checks are disabled Auto Switch menu Right click the Network Device Switch icon t...

Page 67: ...strator If the Control device power management checkbox in the Device Settings window of Power Saver is enabled the following four events will trigger a change in settings made in the Device Setting window of the Power Saver utility The change will occur regardless of the Network Device Switch setting To avoid these automatic changes clear the Control device power management checkbox in the Power ...

Page 68: ... for details on operation of your modem and modem software NOTE The internal modem does not support the voice functions All data and fax functions are supported CAUTIONS 1 In case of a lightning storm unplug the modem cable from the telephone jack 2 Do not connect the modem to a digital telephone line A digital line will damage the modem Region selection Telecommunication regulations vary from one...

Page 69: ... be displayed A check will appear next to the currently selected region and telephony location 4 Select a region from the region menu or a telephony location from the sub menu When you click a region it becomes the modem s region selection and the New Location for telephony will be set automatically When you select a telephony location the corresponding region is automati cally selected and it bec...

Page 70: ...ed automatically after you select the region Location list for region selection A submenu appears displaying location information for telephony Open dialog box if the modem and Telephony Current Location region code do not match A warning dialog box is displayed if current settings for region code and telephony location are incorrect Modem Selection If the computer cannot recognize the internal mo...

Page 71: ...ble with the core to the computer CAUTIONS 1 In case of a lightning storm unplug the modem cable from the telephone jack 2 Do not connect the modem to a digital telephone line A digital line will damage the modem 1 Plug one end of the modular cable into the modem jack 2 Plug the other end of the modular cable into a telephone jack Figure 4 11 Connecting the internal modem CAUTION Do not pull on th...

Page 72: ...splay Spray a small amount of cleaner on a soft clean cloth and wipe the screen gently with the cloth CAUTION Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer Moving the computer The computer is designed for rugged durability However a few simple precautions taken when moving the computer will he...

Page 73: ...ng on the fan first then if necessary lowering the CPU speed Or by lowering the CPU speed first then if necessary turning on the fan Use the Fan item of the Power Save Mode window in TOSHIBA Power Saver When the CPU temperature falls to a normal range the fan is turned off and the CPU operation returns to standard speed NOTE If the CPU temperature reaches an unacceptably high level with either set...

Page 74: ...User s Manual O PERATING B ASICS 4 16 ...

Page 75: ...nctua tion marks and special symbols that appear on the screen There are some differences however between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justifica tion and other factors The lowercase l el and the number 1 one are not interchangeable on compute...

Page 76: ...ware you are using Soft keys Fn key combinations The Fn function is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features NOTE Some software may disable or interfere with soft key operations Soft key settings are not restored by the Resume feature Emulating keys on enhanced keyboard...

Page 77: ...rd does not have Pressing the Fn key and one of the following keys simulates the enhanced keyboard sfunctions Press Fn F10 or Fn F11 to access the integrated keypad When activated the keys with white markings on the bottom edge become numeric keypad keys Fn F11 or cursor control keys Fn F10 Refer to the Keypad overlay section in this chapter for more information on how to operate these keys The po...

Page 78: ...ey an icon showing the new setting will be displayed for two seconds Volume increase Press Fn 2 to increase the sound volume After you press this hotkey an icon showing the new setting will be displayed for two seconds Instant security Press Fn F1 to lock the keyboard and blank the screen to prevent others from accessing your data To restore the screen and original settings press any key or move t...

Page 79: ... if you check the checkbox in the dialog box it will not appear from the next time Hibernation When you press Fn F4 the computer can enter Hibernation To avoid entering Hibernation unexpectedly a dialog box appears for verification However if you check the checkbox in the dialog box it will not appear from the next time Display selection Press Fn F5 to change the active display device When you pre...

Page 80: ... display brightness in increments When you press these hotkeys the current setting will be displayed for two seconds by a pop up icon You can also change this setting through the Monitor brightness item of the Power Save Mode window in Power Saver NOTE You cannot change the display brightness for about 18 seconds after the LCD turns on To protect display quality the brightness level is set at the ...

Page 81: ...meric keypad but its numeric keypad overlay functions like one The keys in the center of the keyboard with white letters make up the numeric keypad overlay The overlay provides the same functions as the numeric keypad onthe101 102 keyenhancedkeyboardinfigure5 2 Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control Arrow mode To turn on the...

Page 82: ... off the overlay Figure 5 2 The numeric keypad overlay Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard without turning off the overlay 1 Hold Fn and press any other key All keys will operate as if the overlay were off 2 Type uppercase characters by holding Fn Shift and pressing a character key 3 Release Fn to continue using the ov...

Page 83: ...ing modes If the computer is in Numeric mode you can switch temporarily to Arrow mode by pressing a shift key If the computer is in Arrow mode you can switch temporarily to Numeric mode by pressing a shift key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation But you can generate these characters using their ASCII codes With the overlay on 1 Hold...

Page 84: ...User s Manual T HE K EYBOARD 5 10 ...

Page 85: ...s are affected by the power conditions whether an AC adaptor is connected whether a battery is installed and what the charge level is for the battery Table 6 1 Power conditions Power on Power off no operation AC Mainbattery Operates LED Main battery green adaptor fully LED Main battery green DCINgreen connected charged DCINgreen Mainbattery Operates Quick charge 1 partially Quickcharge 1 LED Main ...

Page 86: ...2nd battery orange DCINgreen or no charge DCINgreen No Operates Nocharge 2ndbattery Nocharge LED 2nd battery off installed LED 2nd battery off DCINgreen DCINgreen AC Mainbattery Operates adaptor charge is LED Main battery off not above low DC IN off connected battery triggerpoint Mainbattery Operates charge is LED Main battery below low flashesorange battery DC IN off triggerpoint Mainbattery Comp...

Page 87: ... 2ndbattery LED 2nd battery off isinstalled DC IN off NOTE 2nd battery indicator refers to the Secondary battery indicator when a secondary battery is installed 1 When the secondary battery is not charging 2 When the main battery is not charging 3 If a main battery and a secondary battery are installed the computer does not enter Resume mode until the charge in both batteries is exhausted 4 When n...

Page 88: ...he battery Green Indicates the AC adaptor is connected and the battery is fullycharged No light Under any other conditions the indicator does not light NOTE If the battery becomes too hot while it is being charged the charge will stop and the battery indicator will go out When the battery s temperature falls to a normal range charge will resume This event occurs regardless of whether the power to ...

Page 89: ... also referred to in this manual as the main battery You can purchase Battery Packs for extended use of the computer away from an AC power source CAUTION The Battery Pack is a lithium ion polymer battery which can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacemen...

Page 90: ...optional High Capacity 2nd Battery Pack can be increase your battery operating time Note the caution on Resume mode in the previous section Main battery CAUTION The secondary Battery Pack is a lithium ion battery which can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as r...

Page 91: ... other electrolytic substances or cause an increase in the Battery Pack s surface temperature 4 Do not expose the Battery Pack to fire the Battery Pack could explode 5 Battery Packs contain toxic substances Do not dispose of them with ordinary trash Dispose of Battery Packs only in accordance with local ordinances Always cover the metal terminals with insulating tape to avoid short circuits 6 If t...

Page 92: ...The Battery indicator glows orange when the battery is being charged CAUTION Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the Battery Pack Do not attempt to charge the Battery Pack with any other charger Time The following table shows the approximate time required to fully charge a dis charged battery Charging time hours Battery type Power...

Page 93: ...til the battery is fully discharged then recharge the battery Monitoring battery capacity Remaining battery power can be monitored in the Power Save Modes window in Power Saver of Windows NOTES 1 Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time The com puter needs this time to check the battery s remaining capacity and to calculate the re...

Page 94: ...h charge the battery contained to begin with How you use optional devices such as a PC card to which the battery supplies power Enabling Resume mode conserves battery power if you are frequently turning the computer off and on Where you store your programs and data Closing the display when you are not using the keyboard saves power Operating time decreases at low temperatures The condition of the ...

Page 95: ... the DC IN indicator does not glow power is not being supplied Check the connections for the AC adaptor and power cord 5 Charge the Battery Pack until the Battery LED glows green If you have extra Battery Packs rotate their use If you will not be using the system for an extended period more than one month remove the Battery Pack Disconnect the AC adaptor when the battery is fully charged Overcharg...

Page 96: ...aveyourwork 2 Turn the computer s power off Make sure the Power indicator is off 3 Remove all cables connected to the computer 4 Turn the computer upside down with the back of the computer facing you 5 Slide the battery lock to free the Battery Pack for removal 6 Fit your finger into the indentation next to the Battery Pack and lift it out CAUTION For environmental reasons do not throw away a spen...

Page 97: ...ode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements 1 Be sure the computer s power is off and all cables are disconnected 2 Insert the Battery Pack Figure 6 2 Installing the Battery Pack 3 Secure the battery lock Replacing the Battery Pack BATTERYPACK ...

Page 98: ...e power as described in Chapter 3 Getting Started and the following message appears Password 2 Enter the password 3 Press Enter The computer displays the message below while it starts up Valid password entered system is now starting up If you enter the password incorrectly a buzzer sounds NOTE If you enter the password incorrectly three times in a row the computer shuts off In this case you must t...

Page 99: ...gram can be prevented when the user password is used to log on to the computer Refer to the Supervisor password readme file for details on enabling disabling access to HW Setup The path to the readme file is C ProgramFiles TOSHIBA Windows Utilities SVPWTool In the SVPWTool directory open the readme htm file Accessing HW Setup IfyouareusingWindowsXP clickstart clickControl Panel clickPrinters and O...

Page 100: ...r s Manual 7 2 HW S ETUP AND P ASSWORDS HW Setup window The HW Setup window contains the following tabs display CPU boot priority USB LAN general password deviceconfig Figure 7 1 HW setup window Windows XP ...

Page 101: ...ndow Windows 2000 There are also three buttons OK Cancel and Apply OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window HW Setup ...

Page 102: ...ord Default Registered Set the password A dialogue box will appear to let you set the password To enter a user password 1 Select Registered to display the following prompt Enter Password 2 Enter a password of up to 10 characters The character string you enter is displayed as a string of asterisks For example if you enter a password consisting of four characters the display is shown as Enter Passwo...

Page 103: ... character string you enter matches the registered password the password option is reset and the display changes to Not registered If they do not match the following message appears You must repeat step 1 Incorrect Password NOTE If you enter the password incorrectly three times the screen will display Sorry access denied Powering off your machine then powering it back on again are required to rega...

Page 104: ...cted Other wise itselectstheinternalLCD Default Simultaneous Selects both the internal LCD and external monitor for simultaneous display CPU Dynamic CPU Frequency Mode This option lets you choose from the following settings Dynamically Switchable CPU power consumption and clock speed automatic switching function is enabled When the computer is in use CPU operation is automatically switched when ne...

Page 105: ... diskette drive FDD CD ROM LAN HDD The computer looks for bootable files in thefollowingorder diskettedrive CD ROM LANandHDD CD ROM LAN HDD FDD The computer looks for bootable files in thefollowingorder CD ROM LAN HDD diskettedrive CD ROM LAN FDD HDD The computer looks for bootable files in thefollowingorder CD ROM LAN diskette drive and HDD You can override the settings and manually select a boot...

Page 106: ...Network LAN PCA ATA cardboot NOTE A bar will appear only under the selected device 3 Use the left right cursor keys to highlight the boot device you want and press Enter NOTES 1 If a supervisor password is set the menu above does not appear when you use the user password to start the computer 2 The selection method above does not change the boot priority settings in HW Setup 3 If you press a key o...

Page 107: ...romtheLAN Enabled Enables Wake up on LAN Disabled Disables Wake up on LAN Default CAUTION Do not install or remove an optional memory module while Wake up on LAN is enabled NOTE Wake up on LAN does not work without the AC adaptor Leave it connected if you are using this feature Built in LAN Enabled Enablesbuilt inLANfunctions Default Disabled Disables built in LAN functions Supervisor password Ref...

Page 108: ...User s Manual 7 10 HW S ETUP AND P ASSWORDS ...

Page 109: ...ies and its versatility The followingoptionaldevicesareavailablefromyourTOSHIBAdealer Cards memory PC cards SD cards Memoryexpansion Power devices BatteryPack HighCapacity2ndBatteryPack Universal AC Adaptor BatteryCharger Peripheral devices USBFDDKit SlimPortReplicator Externalmonitor Other Securitylock ...

Page 110: ...can install any industry standard PC card such as a SCSI adaptor or flash memorycard A dummy card is installed to protect the slot Windows allows hot installation of PC cards which means you can install a card while the computer s power is on NOTES 1 Do not install a PC card while the computer is in standby or hibernation mode Some cards might not work properly 2 An HDD or CD ROM connected to a 16...

Page 111: ... Removing the dummy card 4 Insert the PC card When the card is almost fully seated you will feel some resistance Press gently to ensure a firm connection but do not force the card into position Figure 8 2 Inserting the PC card 5 Check the configuration in the HW Setup window to make sure it is appropri ate for your card DUMMY CARD EJECT BUTTON PC CARD ...

Page 112: ...d the button 2 Press the extended eject button to pop the card out slightly 3 Grasp the card and pull it out Figure 8 3 Removing the PC card 4 Insert the dummy card Press gently to ensure a firm connection but do not force the card into position Do not leave the PC card slot empty Figure 8 4 Inserting the dummy card DUMMY CARD EJECT BUTTON PC CARD ...

Page 113: ...ard flash memory The cards have a high level of security and copy protection features The slot cannot accommodate MultiMedia cards CAUTION Keep foreign objects out of the SD card slot A pin or similar object can damage the computer s circuitry Installing an SD card To install an SD card follow the steps below 1 Insert the SD card 2 Press gently to ensure a firm connection Figure 8 5 Inserting an S...

Page 114: ... release it to pop the card out slightly 3 Grasp the card and remove it Figure 8 6 Removing an SD card CAUTION Make sure the SD card indicator is out before you remove the card or turn off the computer s power If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card Memory expansion You can install additional memory in the computer ...

Page 115: ...e above cases the standby configuration will not be saved The following message appears when you turn on the power WARNING RESUME FAILURE PRESS ANY KEY TO CONTINUE If the computer hangs up when you turn it on perform the following Press the power button and hold it down for five seconds then turn the power on again 2 Remove all cables connected to the computer 3 Turn the computer upside down and r...

Page 116: ... memory module or on the computer Debris on the connectors may cause memory access problems 2 Press only the area above the connector Do not press on the ICs 7 Secure it with one screw that came with the memory module CAUTION Use only the screw that came with the memory module Figure 8 8 Inserting the memory module 8 Seat the cover and secure it with two screws NOTE Use a point size 0 Phillips scr...

Page 117: ...e computer is in standby mode The computer could hang up the next time you turn it on and data in memory will be lost In either of the above cases the standby configuration will not be saved The following message appears when you turn on the power WARNING RESUME FAILURE PRESS ANY KEY TO CONTINUE If the computer hangs up when you turn it on perform the following Press the power button and hold it d...

Page 118: ...can replace a low battery with a fully charged one See Chapter 6 Power and Power Up Modes High Capacity 2nd Battery Pack You can install an optional High Capacity 2nd Battery Pack in the computer A High Capacity 2nd Battery Pack PA3155U is seated in a base that fits beneath the computer It provides about twice the power and operating time as the standard Battery Pack Refer to the High Capacity 2nd...

Page 119: ...harging a High Capacity 2nd BatteryPack aLANjackandaDC INsocket TheSlimPortReplicatorconnects directly to the docking interface on the bottom of the computer The AC adaptor connects the Slim Port Replicator to a power source CAUTION The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation...

Page 120: ...ort on the computerandSlimPortReplicator ThecomputersupportsVGAandSuperVGA video modes To connect a monitor follow the steps below CAUTION If an external monitor is connected to the computer do not connect the Slim Port Replicator First disconnect the external monitor from the computer then connect the Slim Port Replicator and use its external monitor port NOTE The Resume feature can be used with ...

Page 121: ... internal display Refer to Chapter 5 The Keyboard for details on using hotkeys to change the display setting NOTE If you set Simultaneous for the computer s display you must set the computer s display resolution to the same as that of the external monitor or other device such as a projector Security lock A security lock enables you to anchor your computer to a desk or other heavy object to help pr...

Page 122: ...8 14 User s Manual O PTIONAL D EVICES ...

Page 123: ... using PrtSc The questions and procedures offered in this chapter are meant as a guide they are not definitive problem solving techniques Many problems can be solved simply but a few may require help from your dealer If you find you need to consult your dealer or others be prepared to describe the problem in as much detail as possible Preliminary checklist Consider the simplest solution first The ...

Page 124: ... the screen if you have a printer attached Look up the messages in the software and operating system documentation Check that all connecting cables are correctly and firmly attached Loose cables can cause erroneous or intermittent signals Do any icons light Which ones What color are they Do they stay on or blink Write down what you see Do you hear any beeps How many Are they long or short Are they...

Page 125: ...rdware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas System start up Pointing device Self test PCcard Power SDcard Password Monitor Keyboard Sound system LCDpanel USB Hard disk drive Modem Diskettedrive LAN Infrared port WirelessLAN System start up When the computer does not start prop...

Page 126: ...ation or messages A beep sounds and after a few seconds no new messages appear Random characters appear on the screen and the system does not function normally The screen displays an error message Turn off the computer and check all cable connections If the test fails again contact your dealer Power When the computer is not plugged into an AC adaptor the Battery Pack is the primary power source Ho...

Page 127: ...If the computer has reached room temperature and still does not start or if it starts but shuts down quickly contact your dealer Computer shuts down Indicates a problem with the heat dispersal and its DC IN indicator system Please contact your dealer is flashing green AC power If you have trouble turning on the computer with the AC adaptor connected check the DC IN indicator Refer to Chapter 6 Pow...

Page 128: ...ct the AC power the computer adaptor to charge the battery Battery doesn t If the battery is completely discharged it will not charge when the AC begin charging immediately Wait a few minutes adaptor is attached Main battery or If the battery still does not charge make sure Secondary battery the outlet is supplying power Test it by plugging indicator does not in an appliance gloworange Check wheth...

Page 129: ...be at the end of its operating life Replace it If you do not think the battery is at the end of its operating life see your dealer Battery doesn t If you frequently recharge a partially charged power the computer battery the battery might not charge to its full as long as expected potential Fully discharge the battery then try to charge it again Check the power consumption settings in Power Saver ...

Page 130: ...reassigning the meaning of each key See your software s documentation If you are still unable to use the keyboard consult your dealer LCD panel Apparent LCD problems may be related to the computer s setup Refer to Chapter 7 HW Setup and Passwords formoreinformation Problem Procedure No display Press hotkeys Fn F5 to change the display priority to make sure it is not set for an external monitor Pro...

Page 131: ...ng system files Refer to your OS documentation Slow performance Your files may be fragmented Run SCANDISK and defragmenter to check the condition of your files and disk Refer to your OS documen tation or online HELP for information on running SCANDISK and the defragmenter As a last resort reformat the hard disk Then reload the operating system and other files If problems persist contact your deale...

Page 132: ... Try another diskette If you can access the the external diskette the original diskette not the drive is 3 1 2 diskette drive probably causing the problem If problems persist contact your dealer Infrared port Refer also to the documentation for your IrDA compatible device and related software Problem Procedure Infrareddevicesdo Check that the device is connected to an not work as expected electric...

Page 133: ...Double tapping Try changing the double click speed setting in does not work the mouse control utility 1 Open the Control Panel select the Mouse icon and press Enter 2 Click the Buttons tab 3 Set the double click speed as instructed and click OK Themousepointer Try changing the speed setting in the mouse moves too fast or control utility too slow 1 Open the Control Panel select the Mouse icon and p...

Page 134: ...ork the mouse control utility 1 Open the Control Panel select the Mouse icon and press Enter 2 Click the Buttons tab 3 Set the double click speed as instructed and click OK Themousepointer Try changing the speed setting in the mouse moves too fast or control utility too slow 1 Open the Control Panel select the Mouse icon and press Enter 2 Click the Pointer Options tab 3 Set the speed as instructed...

Page 135: ...he connection between the external device and the card is firm Check the card s documentation If problems persist contact your dealer SD card Refer also to Chapter 8 Optional Devices Problem Procedure SD card Reseat the SD card to make sure it is firmly erroroccurs connected Check the card s documentation If problems persist contact your dealer Hardware and system checklist ...

Page 136: ...d brightness controls on the external monitor Press hotkeys Fn F5 to change the display priority and make sure it is not set for the internal display Display error occurs Check that the cable connecting the external monitor to the computer is attached firmly If problems persist contact your dealer Sound system Refer also to documentation for your audio devices Problem Procedure No sound is heard A...

Page 137: ... devices do not work make sure the USB KB Mouse Legacy Emulation item in HW Setup is set to Enabled If problems persist contact your dealer Modem Refer to the online help files for Appendix C and D Problem Procedure Communication Make sure the computer s internal modem softwarecan t settings are correct Refer to Modem initialize modem Properties in the Control Panel You can hear a dial If the call...

Page 138: ... set time interval Try lengthening this time interval A CONNECT display Check the error control setting in your is quickly replaced by communications application NO CARRIER You can also use the AT N command Refer to the online help files for Appendix C AT Com mands Characterdisplay In data transmission make sure the parity bit becomesgarbled and stop bit settings correspond with those duringa of t...

Page 139: ...stra tor Wireless LAN If the following procedures do not restore LAN access consult your LAN adminis trator Formoreinformationonwirelesscommunication refertoChapter4 Operat ing Basics Problem Procedure Cannot access Make sure the computer s wireless Wireless LAN communication switch is set to on If problems persist consult your LAN administra tor Hardware and system checklist ...

Page 140: ... TOSHIBA trythefollowing Review troubleshooting sections in the documentation for software and peripheraldevices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions Call the software company s technical support for assistance Consult the dealer you purchased your computer and or software from They are your best sources f...

Page 141: ...lands TOSHIBAInformationSystems BeneluxB V RiviumBoulevard 412909LKCapellea dIJssel Spain TOSHIBAInformationSystems ESPAÑA ParqueEmpresarialSanFernando EdificioEuropa la Planta EscaleraA28830Madrid UnitedKingdom TOSHIBAInformationSystems U K Ltd TOSHIBACourt Weybridge Business Park Addlestone Road Weybridge SurreyKT152UL TheRestofEurope TOSHIBAEurope I E GmbH Geschäftsbereich Deutschland Österreic...

Page 142: ...User s Manual 9 20 T ROUBLESHOOTING ...

Page 143: ...2 XGA TFT 1 19kgtypical Weight will vary depending on whether the computer has Wireless LAN capability Environmental Requirements Ambient Relative Conditions temperature humidity Operating 5 C 41 F to35 C 95 F 20 to80 Nonoperating 20 C 4 F to65 C 149 F 10 to90 ThermalGradient 20 C perhourmaximum Wet bulb temperature 26 Cmaximum Conditions Altitude fromsealevel Operating 60to3 000meters Nonoperatin...

Page 144: ... T Rec V 21 V 22 V 22bis V 32 Former CCITT V 32bis V 34 V 90 Bell 103 212A Fax ITU T Rec V 17 V 29 V 27ter Former CCITT V 21 ch2 Communication Data transmission and reception speed 300 1200 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 bps Data reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 ...

Page 145: ...r also supports simultaneous display on the internal LCD and on an external monitor A high resolution external monitor connected to the computer can display up to 1600 horizontal and 1200 vertical pixels and up to 64K colors The display controller also controls the video mode which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed o...

Page 146: ...ected the display driver renders a virtual display Table Video modes Video Type Resolution Character LCD CRT Scanning mode matrix colors colors frequency pels Vertical 0 1 VGA 40 x 25 8 x 8 16 of 256K 16 of 256K 70Hz Text Characters 2 3 VGA 80 x 25 8 x 8 16 of 256K 16 of 256K 70Hz Text Characters 0 1 VGA 40 x 25 8 x 14 16 of 256K 16 of 256K 70Hz Text Characters 2 3 VGA 80 x 25 8 x 14 16 of 256K 16...

Page 147: ... 256K 16 of 256K 70Hz Grph Pels 11 VGA 640 x 480 8 x 16 2 of 256K 2 of 256K 60Hz Grph Pels 12 VGA 640 x 480 8 x 16 16 of 256K 16 of 256K 60Hz Grph Pels 13 VGA 320 x 200 8 x 8 256 of 256K 256 of 256K 70Hz Grph Pels SVGA 640 x 480 256 of 256K 256 of 256K 60Hz Grph Pels 75Hz 85Hz SVGA 800 x 600 256 of 256K 256 of 256K 60Hz Grph Pels 75Hz 85Hz SVGA 1024 x 768 256 of 256K 256 of 256K 60Hz Grph Pels 75H...

Page 148: ...GA 800 x 600 64K of 64K 64K of 64K 60Hz Grph Pels 75Hz 85Hz SVGA 1024 x 768 64K of 64K 64K of 64K 60Hz Grph Pels 75Hz 85Hz SVGA 1280 x 1024 64K of 64K 64K of 64K 60Hz Grph Pels 75Hz 85Hz SVGA 1600 x 1200 64K of 64K 64K of 64K 60Hz Grph Pels SVGA 640 x 480 16M of 16M 16M of 16M 60Hz Grph Pels 75Hz 85Hz SVGA 800 x 600 16M of 16M 16M of 16M 60Hz Grph Pels 75Hz 85Hz SVGA 1024 x 768 16M of 16M 16M of 1...

Page 149: ...epted by the modem are described in this section any entry other than those listed results in an error Escape sequence The escape sequence allows the modem to exit data mode and enter on line command mode While in on line command mode you can communicate directly to your modem using AT commands Once you finish you can return to data mode using the ATO command A pause the length of which is set by ...

Page 150: ...he ATD command Any digit or symbol 0 9 A B C D may be dialed as touch tone digits Characters such as spaces hyphens and parentheses do not count They are ignored by the modem but you may want to include them to make the number and modifiers easier to read The following may be used as phone number modifiers P Pulsedialing T Touch tone dialing default Pause during dialing Pause for time specified in...

Page 151: ...hile the modem is in command mode E0 Disables echo to the computer E1 Enables echo to the computer default Result Codes OK n 0 1 ERROR Otherwise Hn Hook control This command instructs the modem to go on hook to disconnect a call or off hook to make the phone line busy H0 Modem goes on hook default H1 Modem goes off hook Result Codes OK n 0 1 ERROR Otherwise In Request ID information This command d...

Page 152: ...k M3 Speaker is on until the carrier is detected except when dialing Result Codes OK n 0 1 2 3 ERROR Otherwise Nn Modulation handshake This command controls whether or not the local modem performs a negotiated handshake at connection time with the remote modem when the communication speed of the two modems is different N0 When originating or answering this is for handshake only at the communicatio...

Page 153: ...se dialing This command configures the modem for pulse non touch tone dialing Dialed digits are pulsed until a T command or dial modifier is received Tone dial is the default setting Qn Result code control Result codes are informational messages sent from the modem and displayed on your monitor Basic result codes are OK CONNECT RING NO CARRIER and ERROR The ATQ command allows the user to turn resu...

Page 154: ...isplays result codes as text default Result Codes OK n 0 1 ERROR Otherwise Xn Result code selection call progress monitoring This command selects which result codes will be used by the modem Command Dial tone Busysignal SupportedResult detect detect Code X0 Disable Disable OK CONNECT RING NO CARRIER ERROR X1 Disable Disable OK RING NO CARRIER ERROR CONNECT RATE X2 Enable Disable OK RING NO CARRIER...

Page 155: ...res any busy tones it receives Enabled The modem monitors for busy tones ResultCodes OK n 0 1 2 3 4 5 ERROR Otherwise Zn Recall stored profile The modem performs a soft reset and restores recalls the configura tion profile according to the parameter supplied If no parameter is specified zero is assumed Either Z0 or Z1 restores the profile Result Codes OK n 0 1 ERROR Otherwise Cn Data Carrier Detec...

Page 156: ...his should only be used if your communica tion software does not provide DTR to the modem D1 If the DTR signal is not detected while in on line data mode the modem enters command mode issues an OK result code and remains connected D2 If the DTR signal is not detected while in on line data mode the modem disconnects default D3 Reset on the on to off DTR transition Result Codes OK n 0 1 2 3 ERROR Ot...

Page 157: ...t Codes OK n 0 1 2 ERROR Otherwise Kn Local flow control selection K0 Disableflowcontrol K3 EnableCTS RTSflowcontrol default K4 EnableXON XOFFflowcontrol Result Codes OK n 0 3 4 ERROR Otherwise Pn Select Pulse Dial Make Break Ratio WW P0 Selects 39 61 make break ratio at 10 pulses per second P1 Selects 33 67 make break ratio at 10 pulses per second P2 Selects 33 67 make break ratio at 20 pulses pe...

Page 158: ... Store current configuration Saves the current active configuration profile including S Regis ters The current configuration comprises a list of storable parameters illustrated in the V command These settings are restored to the active configuration upon receiving a Zn command or at power up Refer to the V command W Stores the current configuration Zn x Store telephone number This command is used ...

Page 159: ...mpts to connect in V 42 error control mode If this fails it attempts to connect in MNP mode If this fails it connects in buffer mode and continues operation This is also known as V 42 MNP auto reliable mode same as Q5 N4 V 42 or disconnect The modem attempts to connect in V 42 error control mode If this fails the modem disconnects N5 V 42 MNP or buffered same as N3 N7 V 42 MNP or buffered same as ...

Page 160: ... displays the numbers for which the last call attempted in the past two hours failed The ERROR result code appears in regions that do not require blacklisting Cn Data compression control This command determines the operation of V 42bis and MNP class 5 data compression On line changes do not take effect until a discon nect occurs first C0 V 42bis MNP 5 disabled No data compression C3 V 42bis MNP 5 ...

Page 161: ...s in your communication software If you choose however you can display and edit the contents of the registers manually when the modem is in command mode If the value is out of the acceptable range then an error is generated This chapter describes the settings for each S register S register values The format for displaying the value of an S register is ATSn where n is the register number After you ...

Page 162: ...cond interval this register is cleared Range 0 225 Default 0 Units rings S2 AT escape character user defined This register determines the ASCII values used for an escape se quence The default is the character The escape sequence allows the modem to exit data mode and enter command mode when on line Values greater than 127 disable the escape sequence Range 0 255 ASCIIdecimal Default 43 Units ASCII ...

Page 163: ... back space character an ASCII space character and a second backspace character This means a total of three characters are transmitted each time the modem processes the backspace character Range 0 127 ASCIIdecimal Default 8 backspace Units ASCII S6 Wait before dialing This register sets the length of time in seconds that the modem must wait pause after going off hook before dialing the first digit...

Page 164: ...is not associated with the W dial modifier Range 1 255 Default 50 Units seconds S8 Comma pause time This register sets the time in seconds that the modem must pause when it encounters a comma in the dial command string In some countries regions S8 will set both wait before dialing and comma pause time Range 0 255 Default 2 Units seconds S11 DTMF dialing speed This register determines the dialing s...

Page 165: ...37 2 1200 75bps S37 3 300 bps S37 4 reserved S37 5 1200bps S37 6 2400bps S37 7 4800bps S37 8 7200bps S37 9 9600bps S37 10 12000bps S37 11 14400bps S37 12 16800bps S37 13 19200bps S37 14 21600bps S37 15 24000bps S37 16 26400bps S37 17 28800bps S37 18 31200bps S37 19 33600bps Appendix D ...

Page 166: ...ted NOANSWER 8 No quiet answer CONNECT2400EC 1 10 Connection at 2400 bps CONNECT4800EC 1 11 Connection at 4800 bps CONNECT9600EC 1 12 Connection at 9600 bps CONNECT14400EC 1 13 Connection at 14400 bps CONNECT19200EC 1 14 Connection at 19200 bps CONNECT7200EC 1 24 Connection at 7200 bps CONNECT12000EC 1 25 Connection at 12000 bps CONNECT16800EC 1 86 Connection at 16800 bps CONNECT300EC 1 40 Connect...

Page 167: ...ult Codes configuration option is enabled EC is replaced by one of the following symbols depending upon the error control method used V 42bis V 42 error control and V 42bis data compression V 42 V 42 error control only MNP 5 MNP class 4 error control and MNP class 5 data compression MNP 4 MNP class 4 error control only NoEC No error control protocol 2 In some countries regions these result codes m...

Page 168: ...User s Manual D 8 A PPENDIX D ...

Page 169: ... vary considerably Therefore many users will experience throughput in the range of 32 44Kbps under normal telephone line conditions Upstream data flows at the V 34 rate NOTE V 90 rates can be achieved only when one V 90 capable modem is connected to another The TOSHIBA Internal modem will select automatically V 34 if the remote modem lacks V 90 capability or if a combination of network and or phon...

Page 170: ...CT 34666 EC Connection at 34666 bits s 105 CONNECT 37333 EC Connection at 37333 bits s 106 CONNECT 38666 EC Connection at 38666 bits s 107 CONNECT 41333 EC Connection at 41333 bits s 108 CONNECT 42666 EC Connection at 42666 bits s 109 CONNECT 45333 EC Connection at 45333 bits s 110 CONNECT 46666 EC Connection at 46666 bits s 111 CONNECT 49333 EC Connection at 49333 bits s 112 CONNECT 50666 EC Conn...

Page 171: ... A PPENDIX E AT Command V90 V 90DialLineRate V90setsthemaximumV 90downstreamthatthemodemattemptsto connect V90 0 V 90disabled V90 1 V 90enabled automaticspeedselection maximummodemspeed default Appendix E ...

Page 172: ...User s Manual E 4 A PPENDIX E ...

Page 173: ...o a peer to peer workgroup of Wireless computing devices Connect your computer to a Local Area Network LAN Infrastructure that includes Wireless LAN Access Points or other IEEE802 11 compliant LAN systems Expand the capabilities of your Wireless LAN Access Points to support Wireless devices that have been equipped with Wireless LAN card NOTE The internal Wireless LAN card can t be used with the TO...

Page 174: ...s such as Files and Printer Sharing as supported by Microsoft Networking Figure F 1 Peer to peer Wireless workgroup You can use this option to set up a temporary or ad hoc network in environment where no access points are available for example in Small Office Home Office SOHO environments As long as the stations are within range of one another this is the easiest and least expensive way to set up ...

Page 175: ...and alone Wireless LAN With the Wireless LAN Access Points you can connect to a corporate Local Area Network LAN infrastructure to have Wireless access to all network facilities LAN Infrastructures may either be Stand alone Wireless LANs as pictured in Figure F 2 ...

Page 176: ...ction to a hub and or patch panel the cable physically limits the location of the wired connection Expanding or re designing your network is easy A Wireless LAN allows you connect your computer to a Local Area Network LAN from anywhere within the Wireless coverage area NOTE The Wireless LAN card is a radio product Refer to the flyer Information to the User for regulatory information that may apply...

Page 177: ...Ns RevisionB Wireless LAN cards The Wireless LAN card supports the following Wireless LAN features AutomaticTransmitRateSelectmechanisminthetransmitrangeof11 5 5 2 and 1 Mbit s FrequencyChannelSelection 2 4GHz Roamingovermultiplechannels CardPowerManagement Wired Equivalent Privacy WEP data encryption based on the 128 bit RC4 encryptionalgorithm Basic settings for enterprise networks NOTE For Wind...

Page 178: ...ue ANY To connect to any Wireless LAN network in the vicinity of your computer An exact value to connect to a specific network Consult your LAN administrator for the value that applies to your network The Network Name can be any alphanumeric string in the range of a to z A to Z and 0 to 9 with a maximum of 32 characters 7 Click OK to confirm and return to the Add Edit Configuration Profile window ...

Page 179: ...he Windows task bar 2 Click on Settings and then on Control Panel 3 In the Control Panel window double click the Wireless Network icon 4 Select to connect to a peer to peer workgroup 5 Set the correct Network Name and Encryption Key Figure F 5 Edit Configuration window peer to peer 6 In the field Network Name define the name of the Wireless network to which you want to connect The Network Name can...

Page 180: ...N card Radio antennas The radio and antennas of your Wireless LAN card perform best in an open environment with as few obstacles as possible To achieve the maximum range for Wireless communications do not cover the top panel and with objects such as books or thick stacks of paper View other computers When multiple Wireless LAN stations are up and running in your Wireless network you can use the pr...

Page 181: ...the Station Name or Workgroup parameters NOTE You have to restart your computer before changes to the Network Settings will be effected To verify the radio connection with other stations refer to View Wireless Link Quality Using the Client Manager If you installed the Wireless LAN Client Manager you can use the Client Manager to Verify the quality of your Wireless connection to the network View Mo...

Page 182: ...s described in Table F 1 Table F 1 Client Manager Icon Icon Description Color Excellent radio connection Green Good radio connection Green Marginal radio connection Yellow The radio signal is weak Move closer to the Wireless LAN Access Point Poor radio connection Red The radio signal is very weak Save your files and move closer to the Wireless LAN Access Point No radio connection because Red Looki...

Page 183: ...electing another profile the card will use the new profile to connect to the Wireless network Figure F 6 Edit Wireless Configuration Settings If your Client Manager icon is not visible you have to start the Client Man agerprogramagain 1 Click Start from the Windows task bar 2 Select Programs and then select the TOSHIBA Wireless Solution workgroup 3 Next select Client Manager to start the Client Ma...

Page 184: ...ayed in the Wireless LAN card s Edit Configuration window You can set advanced parameters only if your computer is connected to an existing network Consult your LAN administrator for details Encryption window The encryption tab enables you to define the encryption keys that your Wireless LAN card should use to Decrypt Wireless messages received via its Wireless interface Encrypt data that will be ...

Page 185: ...t To extend the battery life of mobile Wireless devices Interference Robustness Can be activated in exceptional cases when trouble shooting slow performance of a Wireless LAN network that could be related to in band interference from devices such as microwave ovens RTS CTS Medium This parameter can be activated If the density of Wireless LAN stations and access points is very low As a result of po...

Page 186: ... between Depending on the number of access points in a Wireless access points LAN network this parameter controls the network perfor mance MAC address Can be activated in exceptional cases when troubleshoot ing slow performance of the Wireless LAN network that could be related to in band interference from devices such as microwave ovens ...

Page 187: ...o 55 C Maximum humidity 95 Transit 20 to 70 C 15 to 95 no condensation Storage 10 to 60 C 10 to 90 no condensation Although the card may still operate in the range of 20 to 70 C operation outside the range of 0 to 55 C may no longer be according to specifications Table F 3 Power Characteristic Doze Mode 45mA Receive Mode 250mA Transmit Mode 350mA Power Supply 3 3V ...

Page 188: ...ocol Acknowledgment ACK DataRate n High 11 Mb s n Medium 5 5 Mb s n Standard 2 Mb s n Low 1 Mb s The cards use an automatic Transmit Rate Select mechanism Radio characteristics Radio characteristics of Wireless LAN cards may vary according to Country region where the product was purchased Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN netwo...

Page 189: ...ravel longer distances NOTE The range values listed in Table F 5 are typical distances as measured at the TOSHIBA Wireless LAN laboratories These values provide rule of thumb guides They may vary according to the actual radio conditions at the location where the Wireless LAN product is installed The range of your Wireless devices can be affected when the antennas are placed near metal surfaces and...

Page 190: ... 10 2457 11 2462 Factory set default channels When installing Wireless LAN cards the channel configuration is managed as follows For Wireless clients that operate in a Wireless LAN Infrastructure the Wire less LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to anot...

Page 191: ...ng on country region s power standards Certification agencies U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 two conductor Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland SETI Sweden SEMKO France UTE Switzerland SEV Germany VDE United Kingdom BSI Australia AS Japan DENANHO InEurope powercordsmustbeVDEtype H05VVH2 Fandtwocon...

Page 192: ...llowing illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe USA and Canada United Kingdom Australia Europe BS approved UL approved CSA approved AS approved Approved by the appropriate agency ...

Page 193: ...he computer Metal or other foreign matter can damage the computer Installing the internal modem NOTE The internal modem is preinstalled The following is for informa tion only To install the modem board follow the steps below 1 Save your data quit Windows and turn off the power 2 Disconnect the AC Adaptor and any other peripheral devices 3 Turn the computer upside down and remove the Battery Pack 4...

Page 194: ...e AC Adaptor and any other peripheral devices 3 Turn the computer upside down and remove the Battery Pack 4 Remove two screws securing the HDD pack cover and remove the HDD pack 5 Remove fifteen screws one screw has a rubber cover Do not remove the screws securing the memory module 6 Remove the bottom cover You can check the PPT label at this point 7 Remove two screws securing the modem and remove...

Page 195: ...A PPENDIX I I 1 Appendix I Parts Numbers The computer configuration and parts numbers printed on a label on the bottom of thecomputer indicatetheCPU LCD memory HDDandcommunicationdevices ...

Page 196: ...nations are to the left of the shading Abbreviations are not limited to those in this chart They may change without notice CPU LCD Memory HDD Communication 750 P750 12 TFT XGA 12TX 256MB 256M 20G 20 Modem LAN M L Modem LAN Wireless LAN M L WL Figures indicate the CPU operating speed in megahertz For example P750 means Ultra Low Voltage Mobile Intel Pentium III processor 750 MHz M ...

Page 197: ...erface ECP extended capabilities port EGA enhanced graphics adaptor FDD floppy disk drive FIR fastinfrared HDD hard disk drive IDE integrated drive electronics I O input output IrDA Infrared Data Association IRQ interrupt request KB kilobyte LCD liquid crystal display LED lightemittingdiode LSI large scale integration MDA monochrome display adaptor MS DOS MicrosoftDiskOperating System OCR optical ...

Page 198: ...to be transmitted at regular time intervals AUTOEXEC BAT Abatchfilethat executes a series of MS DOS com mands and programs each time you start the computer Abbreviationscontinued VESA VideoElectronicStandards Association VGA video graphics array VRT voltage reduction technology A adaptor A device that provides an interface between two dissimilar electronic devices For example the AC adaptor modifi...

Page 199: ...r increase the capabilities of the system boot Short for bootstrap A program that starts or restarts the computer The program reads instructions from a storage device into the computer s memory bps Bits per second Typically used to describe the data transmission speed of a modem buffer The portion of the computer s memorywheredataistemporarily stored Buffers often compensate for differences in the...

Page 200: ... technology can be tightly packaged and are highly reliable cold start Starting a computer that is currently off turning on the power commands Instructions you enter at the terminal keyboard that direct the actions of the computer or its periph eral devices communications Themeansby which a computer transmits and receives data to and from another computer or device compatibility 1 Theabilityofone ...

Page 201: ...r other device from telephone lines data bits A data communications parameter controlling the number of bits binary digits used to make up a byte If data bits 7 the computer can generate 128 unique characters If data bits 8 the computer can generate 256 unique characters DC Direct Current Electric current that flows in one direction This type of power is usually supplied by batteries default The p...

Page 202: ...th When a computer receives back data it transmitted to a CRT or other peripheral device and then retransmits the data to printer the printer is said to echo the CRT erase See delete escape 1 A code ASCII code 27 signaling the computer that what follows are commands used with peripheral devices such as printers and modems 2 A means of aborting the task currently in progress escape guard time A tim...

Page 203: ...hs to present informa tion H hard disk A non removable disk usually referred to as drive C The factory installs this disk and only a trained engineer can remove it for servicing Also called fixed disk harddiskdrive HDD Anelectro mechanical device that reads and writes a hard disk See also hard disk hardware Thephysicalelectronic and mechanical components of a computer system typically the computer...

Page 204: ...2 To physically connect one system or device to another to exchange information 3 The point of contact between user the computer and the program for example the keyboard or a menu interrupt request A signal that gives a component access to the processor I O Input output Refers to accep tance and transfer of data to and from a computer I O devices Equipment used to communicate with the computer and...

Page 205: ...ted data demodu lates to digital format where received monitor A device that uses rows and columns of pixels to display alphanu meric characters or graphic images SeeCRT monitor kilobyte KB A unit of data storage equal to 1024 bytes See also byte and megabyte L level 2 cache See cache LightEmittingDiode LED A semiconductor device that emits light when a current is applied LiquidCrystalDisplay LCD ...

Page 206: ...o perform numeric entry or to control cursor and page movement O OCR OpticalCharacterRecognition reader A technique or device that uses laser or visible light to identify characters and input them into a storage device OCR wand A device that reads using an optical device hand written or machine printed symbols into a computer See also OCR online state A functional state of a peripheral device when...

Page 207: ...of external devices and make the neces sary configurations in the computer port The electrical connection through which the computer sends and receives data to and from devices or other computers printedcircuitboard PCB A hardware component of a processor to which integrated circuits and other components are attached The board itself is typically flat and rectangular and constructed of fiberglass ...

Page 208: ...system For MS DOS the operating system is contained in two hidden files and the COMMAND COMfile Youcanboot a computer using a system disk Also called an operating system disk Random Access Memory RAM RandomAccessMemory RAM High speed memory within the computer circuitry that can be read or written to restart Resetting a computer without turning it off also called warm boot or soft reset To restart...

Page 209: ...port on the computer V VGA Video graphics array is an industry standard video adaptor that lets you run any popular software write protection volatilememory Randomaccess memory RAM that stores informa tion as long as the computer is connected to a power source W Warmdock undock Connectingor disconnecting a device to or from the computer while the computer is suspended warm start Restarting or rese...

Page 210: ...G LOSSARY Glossary 14 ...

Page 211: ... 3 Level 2 cache 1 3 Charger See Battery Charger Cleaning the computer 4 14 Cooling 1 8 4 15 D DCINindicator 2 8 6 4 Diskindicator 2 8 Diskette care 4 4 Display 1 3 2 6 See also Video modes and Monitor external automatic power off 1 6 controller 1 3 Appendix B driver 1 9 hinge 2 6 opening 3 5 selection See Hot keys Documentation list 1 2 E Environment 3 2 Equipmentchecklist 1 1 Equipment setup gen...

Page 212: ...ity 7 7 CPU 7 6 DeviceConfig 7 6 Display 7 6 General 7 4 LAN 7 9 Password 7 4 USB 7 8 window 7 2 7 3 I Indicators 2 8 6 4 Infrared port See also Ports problems 9 10 Instant security See Hot keys Interfaces See Ports Internet button 1 5 2 6 K Keyboard 1 4 5 1 emulating enhanced keyboard 5 2 F1 F12 function keys 5 2 problems 9 8 Typewriter keys 5 1 Keypad overlay 1 6 5 7 arrowmode 5 7 numericmode 5 ...

Page 213: ...1 8 7 9 user 7 4 PCcard 1 5 installing 8 2 location of slots 2 3 problems 9 13 removing 8 4 Ports DCIN15V 2 4 docking 2 5 externalmonitor 1 4 2 4 headphone See Sound system infrared 1 4 2 3 LAN 2 4 microphone See Sound system modem 2 4 USB 1 4 2 4 Power auto power on 1 7 button location 2 6 indicator 2 8 6 5 panel power on off 1 7 restarting 3 13 turning off 3 8 turning on 3 7 system auto off 1 7 ...

Page 214: ... 3 rightCtrlkey 5 3 ScrLock 5 3 Sound system 1 5 drivers 1 9 headphone 1 4 2 3 microphone 1 4 2 3 problems 9 14 speaker 2 5 Standby 1 7 System auto off 1 7 T TOSHIBA Console button 1 5 2 6 TOSHIBAConsole 1 9 TOSHIBAControls 1 9 TOSHIBAPowerSaver 1 8 Touch Pad 1 4 2 6 control buttons 2 6 4 1 problems9 11 using 4 1 Troubleshooting See Problems U Utilities list 1 8 USB 1 4 location 2 4 problems 9 15 ...

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