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Warranty
Warranty Registration
Your warranty registration card is completed online and should be
submitted to Hobie Cat Company within 30 days of the date of pur-
chase. Please visit our website www.hobiecat.com and go to “Warranty
Registration” under “Company Support”.
If you have problems with your eVolve, contact your dealer first. If you
need further assistance, contact Hobie Cat Company. To help process
any warranty problems, it is important to complete your warranty card for
our records.
Warranty Process
Adhering to the following warranty process is a prerequisite to the satis-
faction of any warranty claim. Before dispatching any apparently faulty
goods, it is imperative to coordinate the delivery with your Hobie dealer. If
necessary, you can find Hobie Cat Company contact details on the back
of this manual. We are unable to receive products which we have not
been notified of and will therefore refuse delivery.
To obtain warranty services, within
30 days
of discovering the problem
take your Hobie eVolve, along with proof of purchase (sales receipt),
to the authorized Hobie dealer from whom you purchased your eVolve
unless you have moved or are traveling. In that case, take it to the near-
est authorized Hobie dealer.
For returning the motor to Hobie Cat Company, we recommend keeping
the original Torqeedo packaging. If this is no longer available, packaging
will be provided, but is not included in the warranty.
Please note that
Lithium Batteries are NOT TO BE SHIPPED without proper authori
-
zation and packaging provided by Hobie Cat Company or Torqeedo.
Extent of Warranty
The warranty ends
two years
after the date the product was delivered
to the final purchaser. Products that are used commercially or by public
authorities - even if only temporarily - are excluded from this two-year
warranty. In these cases, the statutory warranty applies.
Hobie Cat Company, Hobie Cat Australasia, Hobie Kayaks Europe and
Torqeedo guarantee the final purchaser of a Hobie eVolve powered
by Torqeedo that the product is free from material and manufacturing
defects during the period stated above. The manufacturer will indemnify
the final purchaser for any expense for the repair of a material or manu-
facturing defect.
