TomTom GO 40 User Manual Download Page 114 | Manualshive

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About MyDrive Connect

MyDrive Connect is a desktop-based application that helps you manage the content and services of
your TomTom GO. For example, you can use MyDrive Connect to get map updates, software updates
or manage your TomTom account.

It is a good idea to frequently connect your GO to MyDrive Connect to ensure you always have the
latest updates.

Tip

: We recommend using a broadband internet connection whenever you connect your GO to

MyDrive Connect.

Tip

: If you have a compatible navigation device, you can also

use TomTom MyDrive

to set a

destination, share locations and favorites, and save your personal navigation information.

TomTom account

To download content and to use TomTom services, you need a TomTom account.

You can create an account using your computer in one of the following ways:



By selecting the

Create account

button at

tomtom.com

.



By selecting the green

MyTomTom

button at

tomtom.com

.



By going to

tomtom.com/getstarted

.

Alternatively you can create an account using the TomTom MyDrive App for iOS or Android on your
smartphone. To use this method, your device needs to be able to

connect to TomTom services

and

you need a smartphone with a data plan from a mobile services provider.

Important

: Take care when choosing a country during account creation. The correct country is

needed if you make a purchase from the TomTom shop, and it cannot be changed after the account
has been created.

Note

: If you have more than one TomTom navigation device, you need a separate account for

each device.

Setting up MyDrive Connect

To get ready to use MyDrive Connect for the first time, do the following:

1.

On your computer, open a web browser and go to

tomtom.com/getstarted

.

2.

Click

Get Started

.

3.

Click

Download MyDrive Connect

.

Follow the instructions on the screen.

4.

When prompted, connect your GO to your computer using the USB cable supplied, then switch
your GO on.

Note

: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.

Updating using MyDrive Connect

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Summary of Contents for GO 40

Page 1: ...TomTom GO User Manual 16 1...

Page 2: ...13 Reconnect to TomTom services using your smartphone 13 Connect to TomTom services using a different smartphone 14 Deleting phones 14 Unable to get a connection 14 What s on the screen 16 The map vi...

Page 3: ...I using search 39 Planning a route to a POI using online search 41 Entering search terms 43 Working with search results 44 About ZIP codes 46 About mapcodes 46 List of POI type icons 46 Planning a rou...

Page 4: ...at you can use voice control for 86 Saying commands in different ways 87 Entering an address using voice control 87 Going home using voice control 88 Going to a POI using voice control 88 Changing a s...

Page 5: ...nning 107 Sounds and Warnings 108 Warning type 108 Safety camera warnings 108 Cameras 108 Hazards 109 Screen touch sounds 109 Language and Units 109 System 110 Help 111 Getting Help 112 Help 112 Produ...

Page 6: ...your destination quicker you can even use TomTom services on the routes you drive every day After that you will probably want to learn about Quick Search and you can read all about that in the Using Q...

Page 7: ...ing the POI brand name For example when voice control is on you can say Find Starbucks To learn more go to Voice Control in this guide Other bug fixes and improvements Various performance improvements...

Page 8: ...ZqdD5MkHI German https www youtube com watch v Skg6PWMbRxI Italian https www youtube com watch v AybGRzpgu1s USA ONLY Getting traffic on a smartphone connected device https us support tomtom com app c...

Page 9: ...of the mount firmly against your windshield 6 Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock 7 If your mount is not integrated into your GO place your...

Page 10: ...es interfere with reception Important QuickGPSFix contains information about satellite positions which helps your GO find your position faster QuickGPSFix information is sent to Always Connected devic...

Page 11: ...to the car charger It can take 3 5 hours to fully charge the battery depending on the type of device If this does not solve the problem you can perform a reset To do this press and hold the On Off bu...

Page 12: ...oid The TomTom MyDrive app connects your GO to the internet using Bluetooth not tethering on your smartphone You can download and install the app on your smartphone from the Apple iTunes store or Goog...

Page 13: ...p If your device cannot find your phone make sure your phone is still discoverable iOS or visible Android for other Bluetooth devices Select Search to search for your phone again 7 Select your phone f...

Page 14: ...list of smartphones on your device Your navigation device connects to TomTom services using your smartphone internet connec tion 7 On the TomTom MyDrive app log in to your existing MyTomTom account 8...

Page 15: ...15 Your phone s Bluetooth is turned on The TomTom MyDrive app is started on your phone Your data plan with your mobile services provider is active and you can access the internet on your phone...

Page 16: ...ething and see what it does Tip To open a pop up menu for an item on the map for example a route or a POI select the item to open the menu To select a location on the map select and hold the location...

Page 17: ...select a location on the map Select the pop up menu button to show options for the location or select the Drive Ride button to plan a route to the location 6 Main Menu button Select the button to open...

Page 18: ...w and use the interactive features When your GO starts after sleeping and you have a route planned you are shown the guidance view with your current location 1 Switch view button Select the switch vie...

Page 19: ...nel turns red If you drive less than 3 mph 5 km h over the speed limit the speed panel turns orange The name of the street you are driving on 7 Current location This symbol shows your current location...

Page 20: ...You can choose the information you see on your route The symbols are in the order that they occur on your route For traffic incidents the symbol for each incident alternates between showing the type o...

Page 21: ...and 2 miles 3 3 km on the bottom The route bar is constantly updated as you drive The quick menu To open the quick menu select the current location symbol or the speed panel in the guidance view You c...

Page 22: ...is button to open the list of your recent destinations Select a recent destination to plan a route to that destination Current Route Current Track Select this button to clear or change your planned ro...

Page 23: ...ymbols On the map view or guidance view select the Main Menu button to open the Main Menu The following buttons and symbols are available in the Main Menu screen in addition to the navigation buttons...

Page 24: ...ect the types of instructions you want to hear Select Voices in the Settings Menu and select the instructions you want to hear This button shows that you will not hear voice instructions Select this b...

Page 25: ...mple of when to use this Zooming in on the map Drag Put one finger on the screen and move it across the screen Example of when to use this Scrolling around in the map Flick Flick the tip of a single f...

Page 26: ...the text and the buttons select the Settings button in the Main Menu then select Appearance then select Size of text and buttons Your device must restart to apply the change Reordering the Main Menu...

Page 27: ...planned a route It has an arrival information panel at the top and a bar with symbols underneath Important To see a wider route bar showing additional route information change the setting for Route I...

Page 28: ...ect a symbol The total time delay due to traffic jams weather and other incidents on your route including information provided by IQ Routes is shown above the symbols For a complete list of incident t...

Page 29: ...the map if there is bad weather such as heavy rain or snow 2 Traffic incident on your route but in the opposite direction of travel 3 Traffic incidents on roads that are not visible at your current zo...

Page 30: ...er such as heavy rain or snow The severity of the incident slow traffic traffic lining up or stationary traffic The delay time The length of the incident For a complete list of incident types see Traf...

Page 31: ...te bar background changes to red if you are driving too fast towards the traffic jam You hear a warning sound To change the way you are warned select Sounds Warnings in the Settings menu Avoiding a tr...

Page 32: ...Settings button in the Main Menu then select Appearance Turn off the Show previews of highway exits setting Time dependent speed limits Some speed limits change depending on the time of day For examp...

Page 33: ...vate MyDrive on your GO you must be connected to TomTom services Logging into MyDrive You must log into MyDrive to sync to your TomTom account When you log into your account from your navigation devic...

Page 34: ...arch for a destination or you can move the map and select a destination on the map You can also select a destination from Recent Destinations in the Main Menu or your My Places list 3 On the map selec...

Page 35: ...s contacts list to set as your destination Your contact must have a full address which is in the correct order The destination is shown on the map and you can send it to your navigation device When yo...

Page 36: ...t 400 MB free space before it can import OV2 and GPX files If you see the message You need more space make space available by deleting unwanted OV2 or GPX files using MyDrive or delete device content...

Page 37: ...PX files using MyDrive or delete device content using MyDrive Connect To import a GPX file using MyDrive do the following 1 Connect your GO to your computer using MyDrive Connect 2 In MyDrive select M...

Page 38: ...n see your My Places locations and the POI place lists you have imported in MyDrive on a web browser or on the MyDrive app Make sure that there is at least 400 MB of free space on your device before s...

Page 39: ...NY A POI Point of Interest near your current location for example restaurant near me Latitude and longitude coordinates for example N 40 45 28 W 73 59 09 Planning a route to a POI using search Importa...

Page 40: ...hed If you want to change how the search is done select the button to the right of the search box You can then change where the search is done for example along the route or in a city 4 As you type su...

Page 41: ...the arrival information panel The estimated time of arrival is the local time at your destination Tip You can add a stop to a route that you have already planned Tip You can save a route using My Rou...

Page 42: ...ty or near your destination If you want to change how the search is done select the button to the right of the search box The search results are shown in a column Tip To see more results hide the keyb...

Page 43: ...ous screen 2 Search input box Enter your search term here As you type matching addresses and POIs are shown Tip If you press and hold a letter key on the keyboard you get access to extra characters if...

Page 44: ...the general keyboard 6 Keyboard layout button Select this button to change your keyboard layout to another language You can choose up to four layouts from the list If you have more than one layout se...

Page 45: ...add a crossroad or plan a route to that chosen location To get an exact address you can add the house number If you show the result on the map you can use the pop up menu to add the location to My Pl...

Page 46: ...ng for About mapcodes In countries where roads and houses have no names or addresses you can use a mapcode instead A mapcode represents a location Every location on Earth including those in the sea li...

Page 47: ...arian Doctor Fire station Car related services Outside parking Gas station Parking garage Car wash Car dealer Vehicle inspection center Rental car facility Electric hybrid car charging point s Rental...

Page 48: ...tion office Shop Education College or university School Library Convention center Leisure Casino Winery Theater Tourist attraction Movie Theater Zoo Concert hall Amusement park Museum Exhibition cente...

Page 49: ...cht basin or marina Sports center Stadium Golf course Religion Church Place of worship Travel Railroad station Mountain pass Airport Scenic or panoramic view Ferry terminal ZIP code Note Not used in a...

Page 50: ...50 Rest area Truck stop...

Page 51: ...es destinations Using suggested destinations Important If your device has voice control you can say Yes or No or select the Yes or No button If your device doesn t have voice control select the Yes or...

Page 52: ...For example searching for York will return many results If you search for York AL or York 36925 then that city will be at the top of the results You can then search in the city Note When searching the...

Page 53: ...you start driving the guidance view is shown automatically Tip If your destination is in a different time zone you see a plus or a minus sign and the time difference in hours and half hours in the ar...

Page 54: ...is searched If you want to change how the search is done select the button to the right of the search box You can then change where the search is done for example to being along the route or in a cit...

Page 55: ...anel The estimated time of arrival is the local time at your destination Tip You can add a stop to a route that you have already planned Tip You can save a route using My Routes Planning a route to a...

Page 56: ...hed If you want to change how the search is done select the button to the right of the search box You can then change where the search is done for example along the route or in a city 4 As you type su...

Page 57: ...the arrival information panel The estimated time of arrival is the local time at your destination Tip You can add a stop to a route that you have already planned Tip You can save a route using My Rou...

Page 58: ...ty or near your destination If you want to change how the search is done select the button to the right of the search box The search results are shown in a column Tip To see more results hide the keyb...

Page 59: ...avoid distractions while you are driving you should always plan a route before you start driving To plan a route using the map do the following 1 Move the map and zoom in until you can see the destina...

Page 60: ...ival information panel The estimated time of arrival is the local time at your destination Tip You can add a stop to a route that you have already planned Tip You can save a route using My Routes Plan...

Page 61: ...estination Tip You can add a stop to a route that you have already planned Tip You can save a route using My Routes Planning a route using coordinates Important In the interest of safety and to avoid...

Page 62: ...ion for your destination The location is shown on the map 8 To plan a route to this destination select Drive Ride depending on which device you are using A route is planned and then guidance to your d...

Page 63: ...ich device you are using A route is planned and then guidance to your destination begins As soon as you start driving the guidance view is shown automatically Tip If your destination is in a different...

Page 64: ...your device has voice control say Find alternative Planning a route in advance You can plan a route in advance before you drive it You can save the route as part of your My Routes list To plan a route...

Page 65: ...of the screen The starting point of the route is converted to your first stop and then the route is planned Guidance to your destination begins from your current location As soon as you start driving...

Page 66: ...id distractions while you are driving you should always plan a route before you start driving To find a parking lot do the following 1 Select the Main Menu button to open the Main Menu 2 Select Parkin...

Page 67: ...oll bar on the right side of the screen If you want to change how the search is done select the button to the right of the search box You can then change where the search is carried out for example to...

Page 68: ...ving you should always plan a route before you start driving To find a gas station do the following 1 Select the Main Menu button to open the Main Menu 2 Select Gas Station The map opens showing the l...

Page 69: ...ar you or the whole map 3 Select a gas station from the map or the list A pop up menu opens on the map showing the name of the gas station 4 Select Drive Ride depending on which device you are using A...

Page 70: ...utton to skip the next stop on your route Find Alternative You see this button when you have planned a route Select this button to show up to three alternative routes on the map view Avoid Blocked Roa...

Page 71: ...Add Stop to Route Select this button to add a stop to your currently planned route You can also add a stop to your route directly from the map Add to My Routes If you plan a new route that has not al...

Page 72: ...ed road on your route you can change your route to avoid it 1 In the guidance view select the current location symbol or the speed panel Tip The speed panel is only shown when you have started driving...

Page 73: ...planned to your current destination Your route is recalculated using the new route type You can select the following types of route Fastest route the fastest route to your destination Your route is co...

Page 74: ...for the route feature you want to avoid The route feature is shown on the map 2 Select the pop up menu button 3 Select Avoid in the pop up menu A new route is found that avoids the route feature Addi...

Page 75: ...easy to quickly skip a stop move the button Skip Next Stop to the first screen of the Main Menu 1 In the Main Menu select Current Route 2 Select Skip Next Stop The map view is shown The next stop on...

Page 76: ...ve You can also use a tool such as Tyre Pro to create and edit routes and tracks About routes and tracks The term route includes two types of route from one place to another Routes have a starting poi...

Page 77: ...Note Tracks can be imported and exported ITN files TomTom s own Itinerary file format An ITN file contains less detail than a GPX file An ITN file can contain a maximum of 255 locations which is enoug...

Page 78: ...ination begins from your current location As soon as you start driving the guidance view is shown automatically Tip There are two other ways to navigate using a saved route Select the starting point o...

Page 79: ...es 1 In the Main Menu select My Routes 2 Select a route from your list The route is shown on the map view 3 Select the stop that you want to use as your starting point then select the pop up menu butt...

Page 80: ...ute in the Current Route menu Adding a stop to a saved route using the map Note You can also press and hold a location on the map and select Add to Current Route from the pop up menu 1 Press the switc...

Page 81: ...ot remains on the screen until you stop recording 2 To stop recording select Stop Recording in the Main Menu 3 Enter a name for your track or you can leave it at the suggested date time combination 4...

Page 82: ...ting tracks to a memory card You can export tracks as GPX files and save them on a memory card for sharing with other users Note Currently you can export only tracks from your GO To export one or more...

Page 83: ...import one or more routes and tracks from a memory card do the following 1 Insert a memory card into the card slot on your TomTom GO If routes are found on your memory card a message confirms this 2 S...

Page 84: ...p view or guidance view say the wake up phrase to start voice control The default wake up phrase is Hello TomTom but you can make your own wake up phrase Tip Voice control is off by default You can tu...

Page 85: ...n your device says I m listening and you see the microphone symbol in the left corner The status message tells you if voice control cannot understand what you said and gives you instructions about usi...

Page 86: ...If you have a strong local or foreign accent voice control may not understand everything that you say What you can use voice control for To view the complete list of available commands select Help in...

Page 87: ...select Voice control and then select Which commands can I say For some commands your GO repeats what you say and asks for confirmation 3 If the command is correct say Yes If the command is incorrect s...

Page 88: ...wn and your GO says I m listening When voice control is ready to listen you see a microphone icon in the bottom left corner and you hear a beep 2 Say the command Drive to a gas station Tip Say All com...

Page 89: ...then select Which commands can I say For some commands your GO repeats what you say and asks for confirmation 3 If the command is correct say Yes If the command is incorrect say No and repeat the comm...

Page 90: ...anges are then available as part of the next map update which you can get when you connect your device to MyDrive Connect using a USB connection Tip If a roadblock is reported using Map Share the road...

Page 91: ...rvices or when you connect your device to MyDrive Connect using a USB connection Creating a map change report from a marked location If you see a map inconsistency while you are driving you can mark t...

Page 92: ...everal types of map change available Note If you want to report a map change of a type not described below use the Map Share Reporter at tomtom com For all map changes described below your map change...

Page 93: ...he pop up menu 4 Select Turn Restriction 5 If the incorrect intersection is shown choose Select another intersection 6 Select the approach direction The map rotates so that the direction you are comin...

Page 94: ...n several ways A symbol is shown in the route bar and on your route on the map Your distance to the safety camera is shown in the route bar You hear a warning sound as you get near the camera While yo...

Page 95: ...mera checks for vehicles breaking traffic rules at traffic lights There are two types of red light camera those which check if you drive through a red light and those which check for driving through a...

Page 96: ...safety camera 1 Select the current location symbol or the speed panel in the guidance view 2 Select Report Safety Camera from the pop up menu You see a message thanking you for adding the camera Tip I...

Page 97: ...locations for cameras and hazards The locations of safety cameras can change frequently New cameras can also appear without warning and the locations for other hazards such as accident hotspots may al...

Page 98: ...ations Select this button to select your destination from a list of locations you have recently used as destinations These also include your stops Marked locations You can mark a location and temporar...

Page 99: ...have a capital letter W 3 Select Add Your home or work location is shown on the map Changing your home location You can change your home location in the following ways Changing your home location usi...

Page 100: ...Select Show on Map then select the add location symbol The name of the location appears in the edit screen 4 Edit the name of the location so you can easily recognize it 5 Select Done to save your loc...

Page 101: ...ance view to open the quick menu 3 Select Mark Location 4 Once marked the location is saved in My Places in the Marked Locations list If you want to permanently save a marked location add it My Places...

Page 102: ...with several other sets of circum stances Also for example that your GO shows the guidance view when you start driving and you start to accelerate Select this setting if you want to turn off automatic...

Page 103: ...e Route Bar Select Settings in the Main Menu then select Appearance Select Arrival information to change the arrival information you see in the route bar Select Route information to change the route i...

Page 104: ...ut where the different panels are in the guidance view or map view see What s on the screen Route Information You can choose to see any of the following in the route bar Parking Select this setting to...

Page 105: ...s which have been recorded by actors Note Computer voices are not available in all languages If you need a computer voice and your language is unavailable then you are asked to choose from a list of i...

Page 106: ...own wake up phrase Change the wake up phrase Use this setting to make your own wake up phrase Use voice to accept an alternative route Use this setting to control the ability to accept an alternative...

Page 107: ...ose from are as follows Fastest route the route which takes the least time Shortest route the shortest distance between the locations you set This may not be the quickest route especially if the short...

Page 108: ...loud Hear spoken warnings and warnings sounds Sounds Hear only warning sounds None No warning sounds are given Safety camera warnings Select Settings in the Main Menu then select Sounds Warnings Swit...

Page 109: ...choose never to be warned or to be warned when approaching a jam too quickly When speeding This warning is given as soon as you exceed the speed limit by more than 5km h or 3 mph When you are speeding...

Page 110: ...creen during a call to TomTom Customer Support or you may need to enter information taken from this screen when using the TomTom Shop Information includes Serial number Application version Installed m...

Page 111: ...e following information Voice control Note Voice control is not supported on all devices or in all languages Select this option to see the following information about voice control How to use voice co...

Page 112: ...supported on all devices or in all languages Select this option to see the following information about voice control How to use voice control Tips for using voice control Which commands can I say Abo...

Page 113: ...uch as the ICASA approved certification number do the following on your GO 1 Select Settings in the Main Menu 2 Select System 3 Select About 4 Select Legal information 5 Select Certificates 6 You then...

Page 114: ...ton at tomtom com By going to tomtom com getstarted Alternatively you can create an account using the TomTom MyDrive App for iOS or Android on your smartphone To use this method your device needs to b...

Page 115: ...r the requested information for account creation including your country When setup is complete a TomTom account is created and your GO is linked to that account You can now access MyDrive Connect from...

Page 116: ...iverts a driver s attention from the road in an unsafe manner TomTom recommends using the hands free systems where available and pulling over to a complete stop at a safe location in order to interact...

Page 117: ...violations of the law While driving in any state with windshield mounting restrictions TomTom recommends using the supplied Adhesive Mounting Disk or purchasing an alternative mounting system e g dash...

Page 118: ...ith the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a battery or allow metallic conductive objec...

Page 119: ...set forth for an uncontrolled environment In order to avoid the possibility of exceeding the radio frequency exposure limits human proximity to the antenna shall not be less than 8 inches 20 cm during...

Page 120: ...us for a period of three years after our last shipment of this product For more information visit tomtom com gpl or contact your local TomTom customer support team via tomtom com support Upon request...

Page 121: ...the terms of a license agreement Any unauthorized copying or disclosure of this material will lead to criminal and civil liabilities SoundClear acoustic echo cancellation software Acoustic Technologie...

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