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ONE YEAR LIMITED WARRANTY BICYCLE COMPONENTS
Tommy Bahama Electric Bike Inc. (“Tommy Bahama Electric Bike”) warrants that all new Tommy Bahama Electric Bike Electric
Bikes (“Bikes”) and components therein are warranted to the original retail purchaser (“Purchaser”) against manufacturing de-
fects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase.
THREE YEAR LIMITED WARRANTY BATTERY
Tommy Bahama Electric Bike ELECTRIC BIKES warrants to the original purchaser that the battery is free of defects in material
and workmanship for 36 Months. The defective product will be replaced or repaired if met under certain pre-conditions. The
first 12 months of the warranty is covered free of charge, the remaining 24 months is covered under a pro-rata cost. The warranty
period for a battery is calculated from the original battery purchase date. The original receipt of purchase is required to establish
proof of purchase and warranty date, and must be provided to Tommy Bahama Electric Bike for all warranty claims
. Shipping
costs are an additional charge.
The original battery sale receipt must be maintained for any further claims. All replacement batteries will be warranted for the
balance of the original warranty period.
Replacement will be honored only by Tommy Bahama Electric Bike ELECTRIC BIKES. You are responsible for paying all of the
following costs associated with the replacement: labor for removal or installation; applicable taxes; and any shipping or transpor-
tation costs incurred in returning the battery to Tommy Bahama Electric Bike ELECTRIC BIKES for evaluation.
THIS IS Tommy Bahama Electric Bike ELECTRIC BIKES’S EXCLUSIVE WARRANTY. NO PARTY IS GRANTED EXPRESS
OR IMPLIED AUTHORITY TO CHANGE OR ANNUL THIS WARRANTY IN ANY MANNER. IMPLIED WARRANTIES IN-
CLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. Tommy Bahama Electric Bike ELECTRIC BIKES DISCLAIMS ANY
LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
If you purchase your battery in a state/province that disallows limitations on implied warranty, or exclusion or limitation of spe-
cial, incidental or consequential damages, the limitation and exclusions stated above may not apply to you. This warranty gives
you specific legal rights. You may also have other rights which vary from state/province to state/province. This warranty is ex-
tended to the only to the original retail purchaser.
LIMITATIONS ON GUARANTEE WARRANTY
THE ABOVE GUARANTEE IS THE ONLY REMEDY PROVIDED BY Tommy Bahama Electric Bike ELECTRIC BIKES TO
ITS RETAIL CUSTOMERS. THIS IS Tommy Bahama Electric Bike ELECTRIC BIKES’S EXCLUSIVE WARRANTY. NO
PARTY HAS EXPRESS OR IMPLIED AUTHORITY TO CHANGE OR ANNUL THIS WARRANTY IN ANY MANNER. IM-
PLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Tommy Bahama Electric Bike
ELECTRIC BIKES DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
PROCEDURES:
Warranty work must be performed by Tommy Bahama Electric Bike or an authorized agent of Tommy Bahama Electric Bike.
Proof of purchase must be provided. To qualify for warranty services, a Warranty Product Return Authorization Number
(“WPRAN”) must be obtained by the original retail purchaser from Tommy Bahama Electric Bike. The original retail Purchaser
must contact a Tommy Bahama Electric Bike representative to discuss the problem with the Bicycle and to obtain a WPRAN.
Upon issuance of a WPRAN, the Bicycle or Bicycle component(s) must be returned to Tommy Bahama Electric Bike at its desig-
nated location for warranty work. The original retail Purchaser is responsible for the return of the Bicycle, undamaged in transit,
to Tommy Bahama Electric Bike for warranty work and for the costs associated with shipping and insuring the Bicycle and
component(s) when returning them. If Tommy Bahama Electric Bike’ authorized qualified technicians determine a warranty
claim is valid and conforms with this warranty, Tommy Bahama Electric Bike will repair or replace component(s) or replace
the entire Bicycle at Tommy Bahama Electric Bike’ cost, including materials and labor. For valid warranty claims hereunder,
Tommy Bahama Electric Bike will reimburse the original retail Purchaser for shipping and insurance costs incurred as a result
of returning the Bicycle to Tommy Bahama Electric Bike for warranty work at standard ground shipping rates, and Tommy
Bahama Electric Bike will pay for shipping costs to return the Bicycle to the original retail Purchaser.
