offer warranty service for the same product model number, without voiding the warranty. Warranty
terms, service availability, and service response times may vary from country/region to country/region.
Standard warranty service response time is subject to change due to local parts availability. Your local
TOLIS Group authorized service provider can provide you with details.
TOLIS Group is not responsible for any tariffs or duties that may be incurred in transferring the
products. Transfer of the products may be covered by export controls issued by the United States or
other governments.
This Limited Warranty applies only to TOLIS Group-branded hardware products (collectively referred to
in this Limited Warranty as “TOLIS Group Hardware Products”) sold by or leased from TOLIS Group,
Inc., its worldwide subsidiaries, affiliates, authorized resellers, or country distributors (collectively
referred to in this Limited Warranty as “TOLIS Group”) with this Limited Warranty. The term “TOLIS
Group Hardware Product” is limited to the hardware components and required firmware. The term
“TOLIS Group Hardware Product” DOES NOT include any software applications or programs, non-
TOLIS Group products, or non-TOLIS Group branded peripherals.
All non-TOLIS Group products or non-TOLIS Group branded peripherals external to the TOLIS Group
Hardware Product—such as external storage subsystems, displays, printers and other peripherals—are
provided “AS IS” without TOLIS Group warranty. However, non-TOLIS Group manufacturers and
suppliers or publishers may provide their own warranties directly to you.
TOLIS Group warrants that the TOLIS Group Hardware Products that you have purchased or leased
from TOLIS Group are free from defects in materials or workmanship under normal use during the
Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from
TOLIS Group, or from the date TOLIS Group completes installation. Your dated sales or delivery
receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease
date. You may be required to provide proof of purchase or lease as a condition of receiving warranty
service. You are entitled to hardware warranty service according to the terms and conditions of this
document if a repair to your TOLIS Group Hardware Product is required within the Limited Warranty
Period.
Unless otherwise stated, and to the extent permitted by local law, new TOLIS Group Hardware Products
may be manufactured using new materials or new and used materials equivalent to new in performance
and reliability. TOLIS Group may repair or replace TOLIS Group Hardware Products (a) with new or
previously used products or parts equivalent to new in performance and reliability, or (b) with equivalent
products to an original product that has been discontinued. Replacement parts are warranted to be free
from defects in material or workmanship for ninety (90) days or, for the remainder of the Limited
Warranty Period of the TOLIS Group Hardware Product they are replacing or in which they are installed,
whichever is longer.
During the Limited Warranty Period, TOLIS Group will, at its discretion, repair or replace any defective
component. All component parts or hardware products removed under this Limited Warranty become
the property of TOLIS Group. In the unlikely event that your TOLIS Group Hardware Product has
recurring failures, TOLIS Group, at its sole discretion, may elect to provide you with (a) a replacement
unit of TOLIS Group
ʼ
s choosing that is the same or equivalent to your TOLIS Group Hardware Product
in performance or (b) to give you a refund of your purchase price or lease payments (less interest)
instead of a replacement. This is your exclusive remedy for defective products.
Exclusions
TOLIS GROUP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE
UNINTERRUPTED OR ERROR-FREE. TOLIS GROUP IS NOT RESPONSIBLE FOR DAMAGE THAT
OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR
THE TOLIS GROUP HARDWARE PRODUCT.
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