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9. Warranty
LIMITED WARRANTY
The Xtrema is warranted to the original purchaser for 3 years from the date of purchase to be free from defects in material and workmanship. During
this period Tejera Microsystems Engineering Inc. will repair or replace, at their discretion, the defective unit. Warranty is not transferable and is
therefore limited to the original purchaser of the unit, This warranty does not apply to any unit which has been abused, improperly installed,
improperly used, used for purposes other than those purposes for which the unit was designed, handled roughly, damaged in shipment, nor to any unit
which has been altered or repaired by unauthorized personnel. Under no circumstances will the buyer be entitled to incidental or consequential
damages. Warranty coverage also requires proof of purchase date unless ordered direct from the manufacturer. This Limited Warranty gives you
specific legal rights; you may also have other rights which vary from state to state.
WARRANTY PROCEDURE:
A minimum charge of $7.00 to cover shipping and handling is required on all returned units after the first 30 days, and should be enclosed with the
unit. Be sure to enclose your Bill of Sale as proof of purchase with the unit. (A legible photocopy is acceptable.) In the event that the work is not
covered under the warranty, TME will attempt to contact the owner unless special instructions or a credit card number are received with the unit.
FREE LIFETIME UPDATES:
The Xtrema carries free firmware updates for the life of the product. For your convenience, downloadable updates will be made available online at
www.theXtrema.com
or
www.TMEnet.com
. Activate your warranty online to receive product updates and upgrades! Go to:
www.TMEnet.com/register
A special data cable will be required for your computer to connect to the Xtrema (not included) Alternately
you may return the Xtrema to us with $7.00 for return shipping to be updated at no charge.
REPAIRS:
For out of warranty repairs the standard repair fee per unit is up to 50% of the current list price plus $7.00 shipping and handling charges. You may
prepay by check, MO, VISA, MASTER CARD or DISCOVERY
ALL RETURNS MUST BE SENT TO
:
Tejera Microsystems Engineering, Inc., 11705 Boyette Rd #418, Riverview, Florida 33569 carefully pack and
ship the unit via the post office, UPS or FED EX, fully insured and prepaid.