Warranty
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ONE YEAR LIMITED WARRANTY
TMAX Digital Inc. warrants this product against defects in material or workmanship for a period of one (1) year
from the date of which starts with the date of original purchase (“Limited Warranty period”), at its own option
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product.
TMAX Digital Inc. will incur no liability whatsoever to provide packaging for warranty items. Upon receipt of the
warranty item, should it be determined that the packaging is insufficient, TMAX Digital Inc may at its discretion,
void the warranty. The consumer is responsible for the transportation cost to TMAX Digital Inc. A nominal handling
fee does apply. You must receive a return authorization number before sending a unit in for service.
TO OBTAIN WARRANTY SERVICE
Should it be necessary to contact Customer Support, call (800) 880-1227. You will be instructed on how your claim
will be processed. Have pertinent information available including proof of purchase and an understanding of
the issue.
You must retain the original bill of sale to provide proof of purchase. Call a customer support representative to
assess the problem. No service or shipment will be accepted unless RMA # is provided to you and attached or
printed to the shipping carton along with a copy of the bill of sale.
CUSTOMER DATA
Customer shall be solely responsible for maintaining backup data necessary to replace Customer data lost or
damaged from any cause.
This warranty is effective only if the product was purchased through an Authorized Retail Seller and the unit is
operated in North America. You are responsible for all tariffs and taxes imposed to ship or receive warranty or
replacement units to and from the U.S. Warranty extends only to defects in materials or workmanship and does
not extend to any other products that have been lost, discarded or damaged by misuse, accident, neglect, acts
of God, such as lightning, improper installation, improper maintenance or modification. The Limited Warranty
ALSO DOES NOT COVER damages of having been previously altered, modified, repaired or serviced by anyone
other than the service facilities authorized by TMAX Digital Inc. to render such services. Warranty does not cover
cosmetic damage or lost accessories.
This warranty gives you specific rights and these rights may vary from state to state. Some states do not allow
limitation on how long the warranty lasts or exclusions or limitation of incidental or consequential damages, so
the above may not apply to you.
TMAX DIGITAL Inc. reserves the rights to change the warranty from time to time without written notice to you.
DISCLAIMER OF WARRANTY
EXCEPT FOR THE FOREGOING WARRANTIES, TMAX DIGITAL INC. HEREBY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY AND/OR ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FIRNESS FOR
A PARTICULAR PURPOSE AND/OR ANY WARRANTY WITH REGARDES TO ANY CLAIMS OF INFRINGEMENT.
LIMITATION OF LIABILITY
BOTH YOURS AND TMAX’S LIABILITY SHALL BE LIMITED TO THE PRICE PAID FOR PRODUCT. IN NO EVENT SHALL TMAX DIGITAL INC. BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO ,
COMPENSATION, REIMBURSEMENT OR DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS OR FOR ANY
OTHER REASON WHATSOEVER.
Contact TMAX Technical Support
Email: [email protected]
Phone: (800) 880-1227
Hours: 8:30am to 5:30pm PST M-F
