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SDOC-00057-000 Rev. B
Viewer's Guide
How to activate and use your TiVo
®
Service
TiVo is dedicated to providing you with quality support and customer service. If you have
questions or difficulties, we would like to hear from you.
Troubleshooting
Check the Troubleshooting section of this document and of the
Installation Guide
that came with your Digital
Video Recorder.
Online Customer Support
Check the TiVo website at
www.tivo.com/support
. It contains Online Customer Support on a number of
topics, including hookup and setup. You'll also find the latest information about TiVo there, including Service
Updates, the TiVo Service Agreement, and TiVo's Privacy Policy.
Telephone Customer Support
After checking Troubleshooting and Online Customer Support, call our Telephone Customer Support using the
phone number on the back of the Installation Guide or Start Here booklet.
®
Summary of Contents for Series1
Page 1: ...Viewer s Guide How to activate and use your TiVo Service...
Page 2: ...Welcome to TiVo 20GVGFRONTmatter fm Page i Monday November 18 2002 12 23 PM...
Page 8: ...1 CHAPTER Guided Setup Basic Steps 2 Activating the TiVo Service 8...
Page 57: ...50 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d...
Page 77: ...70 C h a p t e r 5 M e s s a g e s a n d S e t u p...
Page 78: ...6 CHAPTER Troubleshooting Customer Support 72 Troubleshooting 73...
Page 102: ...Index...
