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The Basics in 5 Short Tours

Tour One: Play with Live TV

10

Tour Two: The TiVo Live Guide

12

Tour Three: Find and Record Your Favorite Programs

14

Tour Four: Find New Programs

16

Tour Five: Now Playing

18

Cool Things You Can Do

20

Summary of Contents for Series1

Page 1: ...Viewer s Guide How to activate and use your TiVo Service...

Page 2: ...Welcome to TiVo 20GVGFRONTmatter fm Page i Monday November 18 2002 12 23 PM...

Page 3: ...olution are registered trademarks of TiVo Inc The TiVo logo TiVo TV Your Way Ipreview the Instant Replay logo the Jump logo Season Pass Overtime Scheduler the Thumbs Down logo and text the Thumbs Up l...

Page 4: ...uptions Pause live TV for as long as 30 minutes any channel any time You can also rewind instant replay and slow motion live or recorded TV Wow No videotapes required Because it s all digital TiVo sav...

Page 5: ...wo The TiVo Live Guide 12 Tour Three Find and Record Your Favorite Programs 14 Tour Four Find New Programs 16 Tour Five Now Playing 18 Cool Things You Can Do 20 Chapter 3 Live TV 21 Watching Live TV 2...

Page 6: ...me or Channel 45 Season Pass Manager 48 To Do List 49 Chapter 5 Messages and Setup 51 TiVo Messages 52 My Preferences 53 Recorder Phone Setup 62 System Information 66 Troubleshooting 67 System Reset 6...

Page 7: ...the TiVo service to provide information and options you can select You ll find a glossary of icons on the inside back cover Program Information screen When you select a program either a future showing...

Page 8: ...1 CHAPTER Guided Setup Basic Steps 2 Activating the TiVo Service 8...

Page 9: ...t In Guided Setup you tell your recorder your program source antenna cable or satellite and equipment setup Then the steps change depending on how you have set up your recorder Guided Setup requires t...

Page 10: ...ut each option Setup Call This toll free call takes a few minutes to get the dial in numbers for your area code and the list of cable or satellite providers for your zip code After hanging up the reco...

Page 11: ...tion or your cable bill If you still aren t sure make your best guess Check your guess on the Channels You Receive screen see page 5 If you still don t see your provider go back and verify that you en...

Page 12: ...for programs on the checkmarked channels only Also the CHAN UP DOWN button skips channels that don t have a check mark in this list Finally press the RIGHT arrow to continue If you change your mind l...

Page 13: ...ected the correct type of video cable Satellite only or cable with a box only Satellite antenna or satellite cable without a box 2 Follow the directions at the top of this page 3 Use the DOWN arrow to...

Page 14: ...doesn t succeed see pages 73 to 74 for troubleshooting steps If you need to use the phone during the program call pick up your telephone then hang it up and wait a few seconds The next time you pick t...

Page 15: ...our recorder will have limited functionality The recorder was designed to be used exclusively with the TiVo service The TiVo service is required for proper operation of the recorder No functionality i...

Page 16: ...ics in 5 Short Tours Tour One Play with Live TV 10 Tour Two The TiVo Live Guide 12 Tour Three Find and Record Your Favorite Programs 14 Tour Four Find New Programs 16 Tour Five Now Playing 18 Cool Thi...

Page 17: ...e it goes faster A third time faster still Both the FWD and BACK buttons have three speeds Press BACK a fourth time to return to normal speed Press PAUSE once more then immediately press FWD frame by...

Page 18: ...pressing DISPLAY again If your remote doesn t have a DISPLAY button press RIGHT arrow While the banner is visible press the RIGHT arrow to switch from a small to medium to large banner Note that each...

Page 19: ...t the top and list of upcoming programs on the right side change Then press SELECT on the highlighted channel the channel changes and the program guide disappears Press the GUIDE button again to bring...

Page 20: ...Guide The TiVo Live Guide can also find specific kinds of shows for you Display Guide Options by bringing up the guide and pressing DISPLAY If your remote doesn t have a DISPLAY button press ENTER Th...

Page 21: ...ou many ways to find programs Since you know the program s title highlight Search by Title and press SELECT The next screen is a categories screen It lets you limit your search to any of several categ...

Page 22: ...s On the Program Information screen for The Simpsons highlight Get a Season Pass and press SELECT A confirmation screen appears to make sure the recorder is doing what you want Press SELECT again and...

Page 23: ...e the Down arrow to highlight TiVolution Magazine then press SELECT Once you re inside use the arrow buttons and SELECT to explore the selections Once you get to a list of programs select a title to s...

Page 24: ...ons Then go to TiVo Central then Pick Programs to Record then TiVo s Suggestions Suggested programs based on your THUMBS Ratings appear in TiVo s Suggestions If you don t see programs yet come back la...

Page 25: ...which partner brings you the program An icon like this one to the left of the program s title tells you the recording s current status see the inside back cover for a glossary of these icons Programs...

Page 26: ...aved highlight it and press SELECT or RIGHT arrow The Program Information screen appears Select Save Until On the next screen you can choose Until I delete or use the arrow buttons to highlight and ch...

Page 27: ...e page 36 See a good preview record the show If you re watching live TV and a promotion comes on for an upcoming program you may see an IPreview icon like this one Pressing THUMBS UP while the icon is...

Page 28: ...3 CHAPTER Live TV Watching Live TV 22 Status Bar 23 Controlling Live TV 24 Recording a Live Program 25 The TiVo Live Guide 26 Channel Banner 28...

Page 29: ...CT See page 26 for more on the TiVo Live Guide Number pad To go to a specific channel use the numbers on your remote control then press ENTER LAST If you don t press ENTER LAST the channel changes aut...

Page 30: ...the white line is anywhere back in the green segment you are behind live TV If you are behind live TV you can press the ADVANCE button to catch up The CLEAR button hides the status bar the TiVo Live G...

Page 31: ...WD Fast forwards a program Press FWD once twice or three times to go forward fast faster or fastest Press it a fourth time to return to normal speed Frame Forward or Back Press PAUSE then press the FW...

Page 32: ...of programming from the current channel is always being saved even when you are not recording a program When you change channels the recorder clears what it has saved and starts saving programming ag...

Page 33: ...the channel Right side The right side has a list of what s coming up on the highlighted channel Moving Around the Guide Press the UP and DOWN arrows to highlight channels or programs Press CHAN UP DO...

Page 34: ...Use this list to save time when browsing the TiVo Live Guide All This list displays all of your cable or satellite provider s channels Day and Time Sets the guide to show what s on at a particular da...

Page 35: ...s and large adds a program description and icons Press RIGHT arrow to switch among them Channel banner icons The large channel banner has three selectable icons Each icon controls a different feature...

Page 36: ...R Now Playing Pick Programs to Record Now Playing 30 Season Pass 33 Recording Options 34 Search By Title 36 WishLists 37 TiVo s Suggestions 44 Record by Time or Channel 45 Season Pass Manager 48 To Do...

Page 37: ...you can take highlight a title then press SELECT or RIGHT arrow A Program Information screen appears and lets you select from the actions below Play or Resume playing Save until To change the date whe...

Page 38: ...AUSE a videotape icon appears as a warning Preparing to Save to VCR 1 Set up your VCR Be sure you have connected your TiVo recorder s video and audio to your VCR s video and audio See the guides that...

Page 39: ...would interrupt Save to VCR The videotape icon appears 2 While the icon is visible press the same button again 3 A confirmation screen appears On the confirmation screen choose either Stop saving for...

Page 40: ...don t want If you want to record duplicates go to Recording Options Show Type and select All with duplicates You can also schedule a single duplicate recording for a particular program Parental Contro...

Page 41: ...en one of these recording actions is highlighted Options appears to its right To see the current Recording Options use the arrow buttons to highlight Options then press SELECT To set your Recording Op...

Page 42: ...mum amount of time the recorder keeps a recording The default setting is Until Space Needed The Overtime Scheduler consists of these two options Start Recording You can choose to start recording up to...

Page 43: ...ss RIGHT arrow until the highlight is in the list To move the highlight within the list press the UP and DOWN arrows You can also press CHAN UP DOWN to quickly move up or down the list 4 Press SELECT...

Page 44: ...n look for something very specific For example the Keyword WishList GIANTS with category Football would find Giants football but not baseball games for you Here s another example You could make a Keyw...

Page 45: ...mentary You could then occasionally browse the WishList and choose the upcoming documentaries you want to record The more specific a WishList is the better suited it is to auto recording For example a...

Page 46: ...egories list appears Highlight a subcategory then press SELECT or RIGHT arrow To search all subcategories you can also select Don t specify a subcategory Actor or Director WishLists Spell the person s...

Page 47: ...or the RIGHT arrow Using in WishList Searches To search for similar words in Keyword and Title WishLists use the asterisk as a special symbol that replaces the endings of words For example the keyword...

Page 48: ...ur keywords for example GEENA DAVIS FLY If you want to include an exact phrase and additional keywords there should be a space between the final quotation mark and the beginning of the next word You c...

Page 49: ...st of up to 200 unique upcoming programs that match this WishList This list displays the first airing of an episode or program To see all the showings of upcoming episodes up to two weeks into the fut...

Page 50: ...st finds are recorded give the auto recording WishList a high priority in the Season Pass Manager See page 48 for details To edit a WishList Select the WishList then select Edit WishList You can chang...

Page 51: ...of programs is ranked so shows you are more likely to enjoy are near the top If you want to record a program select it and the Program Information screen appears When there is empty space in Now Play...

Page 52: ...for example Movies to narrow the list of programs then press SELECT 2 Press the UP and DOWN arrows to select the date you want to see then press RIGHT arrow to move the highlight to the time column 3...

Page 53: ...elect the date you want to browse then press RIGHT arrow to move the highlight to the channel column 3 Press the UP and DOWN arrows to select a channel You can also use the numbers on the remote to ty...

Page 54: ...veral times a week for example Every M F or Every Day Then press the RIGHT arrow 3 Choose a channel using the UP and DOWN arrows or by entering a number with the remote then pressing ENTER Press RIGHT...

Page 55: ...hey were set up the first has highest priority and so on To change the priority order 1 Use the UP DOWN arrows to highlight one of your repeating recordings 2 Press RIGHT arrow to highlight the arrows...

Page 56: ...starts off Selecting a title will take you to a screen that tells you how and when the program was deleted Were not recorded To find programs that were not recorded press the UP arrow or CHAN UP You...

Page 57: ...50 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d...

Page 58: ...5 CHAPTER Messages and Setup TiVo Messages 52 My Preferences 53 Recorder Phone Setup 62 System Information 66 Troubleshooting 67 System Reset 68 Standby 69...

Page 59: ...option NEW TiVo Messages Setup To read the messages 1 Go to TiVo Central then select NEW TiVo Messages Setup 2 Select Read NEW TiVo Messages A list of all of your messages appears Messages you have a...

Page 60: ...ddition when Parental Controls are on you must enter a password to delete a program that violates a Parental Control The padlock icon shows the current state of Parental Controls Off No password or co...

Page 61: ...disabled any program or channel can be viewed but the correct password is still required to change Parental Controls settings To re enable Parental Controls On the Parental Controls screen select Re e...

Page 62: ...rating system for TV content that allows you to set limits for specific types of content that may be objectionable such as sexual content or violence To set Rating Limits for TV and Movies 1 From Pare...

Page 63: ...appears Ratings in green are not locked ratings in red are locked Ratings in gray do not apply to the category For example a TV Y program would not have V Violence content so there is nothing to block...

Page 64: ...the program contains one or more of the following moderate violence V some sexual situations S infrequent coarse language L or some suggestive dialogue D TV Y7 Directed to older children This program...

Page 65: ...done press the RIGHT or LEFT arrow to return to Parental Controls Your changes are saved automatically To change the Password To change the password for Parental Controls Parental Controls must be on...

Page 66: ...ually subscribe to and to reflect your viewing preferences for example if you never watch a channel and don t plan to set up any recordings on it or let the TiVo service search for programs on it you...

Page 67: ...have a secondary audio program SAP recorded when one is available Secondary audio programs are generally audio broadcasts in a language other than English If you choose to record SAP and there is a s...

Page 68: ...Suggestions may be recorded onto free space Programs you have recorded or scheduled to record will never be deleted to make room for Suggestions Also if space is needed to save programs you have sche...

Page 69: ...of this selection changes depending on the video source to your recorder Use this selection if you change the control cable IR or Serial you use to change channels on your cable box or satellite rece...

Page 70: ...s You can watch live TV set up recordings and search for programs while the call is in progress Change Dialing Options You can change the following settings if you make a mistake while entering a chan...

Page 71: ...l Prefix Use this option if the recorder must use a prefix to reach an outside line for example the recorder may need to dial 9 before it dials out Use the number keys on the remote control to enter t...

Page 72: ...alls you may have a low voltage phone system that the recorder cannot detect In this case it s best to have Phone Avail Detection off Set Dial Tone Detection This setting is on by default If you leave...

Page 73: ...corder including its Service Number manufacturer model number software version used storage capacity and information about recent service calls You ll need some of this information if you call Custome...

Page 74: ...o see all of the text on the screen Channel Troubleshooting This screen provides tips to help you troubleshoot channel changing problems if you are using a satellite or cable box The tips at the top o...

Page 75: ...Thumb Ratings and Suggestions Removes all THUMBS Ratings and deletes the list of TiVo s Suggestions under Pick Programs to Record It does not delete TiVo s Suggestions that have been recorded and are...

Page 76: ...recorded or are scheduled to record will still be recorded If a program is being recorded the red light will turn on The recorder will still make a daily phone call If the recorder is making a phone...

Page 77: ...70 C h a p t e r 5 M e s s a g e s a n d S e t u p...

Page 78: ...6 CHAPTER Troubleshooting Customer Support 72 Troubleshooting 73...

Page 79: ...ideo 92 Questions About the TiVo Service 94 2 Use online support Go to the Customer Support section of www tivo com You ll find online customer support on a number of topics including setting up IR co...

Page 80: ...asionally delivered by a special TiVo program that is broadcast and recorded during late night hours The daily phone call is used to organize this information Note TiVo has no way to access any of you...

Page 81: ...Setup then Phone Connection then Change Dialing Options Important After you change a Phone Dialing Option make a test call to verify whether your problem was solved You do this by choosing Make Test C...

Page 82: ...the wireless modem jack is the source of the problem If you have a caller ID box try removing it from the line since some models interfere with the recorder s ability to make a call It could be that y...

Page 83: ...lephone line to provide the TiVo service including the daily call and software updates and is available as a local call in most areas In some areas however local and long distance toll charges may app...

Page 84: ...mote and that you hold it so that the TiVo button points toward the recorder Press any button on the remote Does the red light above the TiVo button flash If not make sure that the batteries are posit...

Page 85: ...Guided Setup See page 7 for help choosing an IR code If the installation instructions required you to connect a serial control cable check that the Serial Control cable is plugged into the upper seria...

Page 86: ...ted Serial APG change it to Serial MPG You can also check the manual for your satellite receiver as well as the satellite receiver s system setup screen for information on the type of program guide it...

Page 87: ...that does not include the channel you want Use the numbers on the remote control to enter the channel number then press ENTER JUMP For more information on using a channel list see page 59 The channel...

Page 88: ...ps For a complete instructions on Guided Setup see Chapter 1 of this guide If you have not changed your cable or satellite provider go to Messages Setup then My Preferences then Customize Channels the...

Page 89: ...th your filter and your Favorite Channels list no programs will appear in the TiVo Live Guide To view programs in the TiVo Live Guide again use the TiVo Live Guide s Guide Options to turn off filterin...

Page 90: ...then Recorder Phone Setup then Phone Connection for the time of the last successful daily call for program information If it was more than 36 hours ago your recorder may be having trouble calling the...

Page 91: ...d your program again If the recorder loses power while it is indexing program information the indexing process will stop until the recorder makes a successful daily call to the TiVo service and then w...

Page 92: ...finished Is there a way to record a program that will not be aired for weeks or months You can create an auto recording WishList for programs that are not yet listed in the TiVo Live Guide See page 4...

Page 93: ...tellite set top box make sure to disable both TiVo s and your set top box s Parental Controls To record the program search for it in Browse by Time If there are no listings for Pay Per View events rec...

Page 94: ...ogram may have been deleted from Now Playing by someone else There may have been conflict when requesting another program and the proposed resolution was to delete the missing program earlier than pla...

Page 95: ...preferred programs by using the Season Pass Manager to change priorities See page 48 If you encounter a conflict for a single episode use View upcoming episodes to see if the program or episode you wa...

Page 96: ...ently have on your recorder but also how much space will be needed in the future to record all of the programs you have scheduled If your recorder will be full at some point in the future the TiVo ser...

Page 97: ...e deleted earlier than planned By default all programs are kept until space is needed After that programs you have not set to save longer may be deleted to make room for other recordings you request T...

Page 98: ...then Parental Controls or by putting your recorder in Standby mode and then taking it out of Standby press the Standby Button on your remote or from TiVo Central select Messages Setup then Standby I d...

Page 99: ...u will see the Welcome screen and the system will restart within about 45 seconds My recorder was working but now the picture does not move or I don t get a picture now even though I have been able to...

Page 100: ...ion Audio Recorded programs such as those in Now Playing always have only one audio track the one they were recorded with You cannot change the audio track if you are watching a live program but are n...

Page 101: ...s saved including your Now Playing programs regardless of the length of time the recorder is without power The only thing you might miss is a recording that was scheduled to occur during the time the...

Page 102: ...Index...

Page 103: ...81 Channels You Receive Customize Channels and 59 Guided Setup and 5 conflicts priorites and 48 questions about 88 Customer Support 72 Customize Channels See channels D daily call description 62 maki...

Page 104: ...6 Phone Connection See Recorder Phone Setup Pick Programs to Record See also Record by Time or Channel See also Search By Title See also Season Pass Manager See also TiVo s Suggestions See also To Do...

Page 105: ...laying 26 Guide Options and 27 navigating 26 recording and 26 TiVo Messages 52 TiVo Service activating 8 questions about 94 TiVo s Suggestions 44 resetting 68 turning off automatic recording of 61 TiV...

Page 106: ...eted to make room for other programs you have requested but only if space is needed Red with black border This program is currently being recorded This program is one of TiVo s Suggestions It was reco...

Page 107: ...rder Online Customer Support Check the TiVo website at www tivo com support It contains Online Customer Support on a number of topics including hookup and setup You ll also find the latest information...

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