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C h a p t e r 6
T r o u b l e s h o o t i n g
Questions About the TiVo Service
Will my recorder still work without the TiVo service?
•
Without the TiVo service, your recorder will have extremely limited functionality. The
recorder was designed to be used exclusively with the TiVo service. The TiVo service
is required for proper operation of the recorder. No functionality is represented,
warranted or should be expected without a subscription to the TiVo service. The
recorder uses the program information provided by the TiVo service to record the
programs you request, to provide Season Passes, to power the TiVo Live Guide, to
allow you to search for programs by name, and so on. The TiVo service also provides
you with new Showcases, TiVolution Magazine, and Service Updates.
What happens if my recorder loses power temporarily?
•
Everything is saved—including your Now Playing programs—regardless of the length
of time the recorder is without power. The only thing you might miss is a recording
that was scheduled to occur during the time the power was out.
Will the TiVo service collect information about my viewing habits?
•
TiVo has designed its system and instituted policies to ensure that TiVo is unable to
access any of your personally identifiable viewing information without your prior
consent. TiVo does collect anonymous viewing information; that is, information about
viewing choices made while using your recorder, but that does not identify you as an
individual or household. In other words, there is no contact information associated
with the viewing information that could identify the viewing information as coming
from you or your household. If you don’t want even your anonymous viewing
information used in any way, you may simply call and tell us, and we will stop
collecting it. For more information on TiVo’s Privacy Policy, see Chapter 7 or go to
www.tivo.com/privacy.
Summary of Contents for Series1
Page 1: ...Viewer s Guide How to activate and use your TiVo Service...
Page 2: ...Welcome to TiVo 20GVGFRONTmatter fm Page i Monday November 18 2002 12 23 PM...
Page 8: ...1 CHAPTER Guided Setup Basic Steps 2 Activating the TiVo Service 8...
Page 57: ...50 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d...
Page 77: ...70 C h a p t e r 5 M e s s a g e s a n d S e t u p...
Page 78: ...6 CHAPTER Troubleshooting Customer Support 72 Troubleshooting 73...
Page 102: ...Index...