Simply IP Phone Trouble Shooting
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Confirm button to save the changes, or Cancel button to cancel the changes.
Reboot
You should reboot the phone when you are challenged, e.g. after applying changes to the phone
configuration.
To reboot via Web interface:
1)
Choose Upgrade->Basic.
2)
Click Reboot button.
Note:
You can only reboot from Web interface. Please do not power off during reboot, or it will cause the
flash memory error.
Reset to Factory
You should reset the phone only in this case: the phone configuration was changed and the phone
is not functioning anymore. To maintain the configuration of the phone, you need your system
administrator or service provider’s advice.
To reset to factory via Web interface:
1)
Choose Upgrade->Basic.
2)
Click Reset button.
Note:
If you confirm all current setting changes including contact list, call history, account settings, etc
will be lost, you need to export the configuration first if you still want to import the old
configurations after reset. Or your phone must be configured a new manually unless mass
provisioning is used!
To Export/Import the old configuration file via Web interface:
1)
Choose Upgrade->Advanced, select Import/Export Config, click Export button to export the
file to your local computer.
2)
Choose Upgrade->Advanced, select Import/Export Config, click Browse button, select the
specific configuration file in your local computer, click Import button.
3)
It will take a few minutes to reset, please do not power off during resetting, or it will cause
flash memory error.
Firmware Update
The phone is delivered with pre-installed firmware which allows operating your phone flawlessly. If
you require updating the phone’s firmware please contact your system administrator. You can only
update the firmware via Web interface.
To update the firmware manually via Web interface:
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