Network Troubleshooting
TimeIPS
http://support.timeips.com 316.264.1600
Page 13
If you have trouble accessing TimeIPS from a PC, you may be having network related issues. Follow this
checklist to verify your network settings and connectivity.
✔
If the System’s “network activity indicator” lights (shown on page 8) are not lit, then check all wires,
hubs and switches to verify the physical connections. If cables are disconnected, you will need to
reconnect these for proper network functionality. After reconnecting network cables, you may need to
restart your PCs and/or TimeIPS station(s) to reestablish the network connection.
✔
Check the power light to verify that the TimeIPS master station is powered on and that the LCD
display indicates that it is ready for use. (see page 6)
✔
Enter the TimeIPS IP address (the IP address can be located on the system configuration page) into a
web browser on another PC on your network (see page 10). If you see the TimeIPS setup page, then
your network and TimeIPS are working properly.
The IP address assigned to your desktop PC must be reachable by the TimeIPS IP address as shown on the
TimeIPS display. For example, if the address on the TimeIPS display begins with 169.254.___.___, then
your PC must also have a 169.254.___.___ IP address with a “netmask” of 255.255.0.0 in order to connect
to the TimeIPS station (see System Configuration page). The last two numbers you choose should be a
number between 1 and 254. If you need to change your PC's IP Address to reach the TimeIPS master
station, follow the instructions for your PC's operating system.
Setting or changing your PC's IP Address:
If you are not able to connect, you may need to change your PC's IP address to connect to the TimeIPS
Master station. When making changes to your PC's Network settings, be sure to record any previous
settings, so that you may restore them after you have set your TimeIPS Master station to the correct IP
Address for your network.
To change your IP address in Windows, follow the instructions on the following page (page 14). For help
changing your IP Address from any other Operating System, please use an Internet search engine to look
for "IP settings" and your operating system name and version.
Note:
After initial configuration and guided setup is complete, the System Administrator can shut down
or restart the master station from the “System Settings” page accessible from the “System
Administration” section of the “Administration” menu. Wait for the power indicator light to turn off
before unplugging the power cord.
Obtains an address automatically? (DHCP) ..................[ Yes / No ]
If set, what is the IP Address of your PC? .....................[ _____ . _____ . _____ . _____ ]
If set, what is the Subnet of your PC? ..........................[ _____ . _____ . _____ . _____ ]
