W415-0865 / 04.07.10
45
PROBLEM
SOLUTION
The auger motor
is not functioning
normally.
-
Hopper lid must be closed.
-
Make certain the exhaust blower is operating.
-
Check the condition of the vacuum hose (located on the left side of the appliance).
Should not be cracked or torn.
-
Check the manual reset button on the 200°F (93°C) temperature sensor. Before re-
setting the red button, check for the cause of the over-heating.
-
Check that the auger set screw is tight and not slipping.
-
If the auger still does not work, then apply 115V AC directly to the auger motor. If it
still does not work, replace it.
-
Check the auger by bypassing the 200°F (93°) temperature sensor with a jumper
wire. If auger works, replace the sensor.
-
The auger shaft may be jammed. For more information see “IN THE EVENT OF A
JAMMED AUGER” section.
-
Check the vacuum sensor by placing a jumper wire between the grey wire and the
red wire that are attached to the sensor. If the auger works, test to see if the exhaust
blower is producing enough vacuum (may require cleaning).
-
If not, replace the vacuum sensor.
The appliance will
not operate when
hot.
-
GENERAL
-
Check the hopper for fuel.
-
Different vent con
fi
gurations may cause excessive air to consume the
fi
re too quickly
before the next drop of fuel. Therefore leaving the fuel completely unburned in the
burn pot and will cause the fuel to burn cold and very slowly. Fuel also may build up
and smother the
fi
re.
-
NOTE: The appliance may require a change to the vent system or installation of
fresh air to correct air to fuel ratio problems.
-
Combustion blower failure may occur because it is not turning fast enough to
generate the proper vacuum in the
fi
re box. Do a visual check to see if the motor is
turning.
-
Check vacuum levels in the exhaust channel by bypassing the vacuum switch, then
remove the vacuum hose from vacuum switch. When checking the vacuum exhaust
place the open end of the vacuum hose on the gauge (readings must be above 0.10”
W.C. on low
fi
re). Ensure blower blades are clean.
-
NOTE: if the motor fails to reach a 0.10” W.C., then replace the combustion
blower.
-
Poor quality fuel may not produce enough heat to keep the appliance burning or
operational.
-
If the exhaust temperature sensor fails try bypassing the sensor located on the
exhaust blower. If the appliance operates properly, the appliance may require
cleaning or a new sensor. Contact your local deal for service.
The appliance will
not turn off.
-
Disconnect one of the brown wires from the exhaust temperature sensor and if the
appliance continues to operate, contact your local dealer for service.
The 200°F (93°)
high limit
temperature sensor
has tripped.
-
Clean any dust off the windings and blower blades. If cleaning the blower does not
help, the blower may be defective.
-
Contact your local authorized dealer / distributor.
The convection
blower is not
functioning
normally.
-
Using the wiring diagram, compare all the connections between the control and the
convection blower.
-
If the convection motor will not run, apply 115V AC to the motor directly. Replace the
control if the motor runs. The convection blower has failed if the motor does not run.
Replace the blower.
-
The convection blower is overheating and tripping the high limit switch. Try lubricating
the convection blower. Also, clean any dust off of the windings and blower blades. If
oiling the blower does not help, the blower may be defective.
42.15_2B