TimberBlindsMetroShade Motorized Sheer Remote Control, User Manual, Page: 15 / 20

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Page: 15 / 20

TimberBlindsMetroShade Motorized Sheer Remote Control User Manual Download Page 15

13

Troubleshooting

Problem

Window shading operates when you do not
want it to operate.

Solution

If the Indicator Light on your remote is red when
you press the OPEN or CLOSE button, go
to “Unexpected infrared operation” below.

If the Indicator Light on your remote is a
steady green when you press the OPEN or
CLOSE button, go to “Unexpected radio
control operation” on page 14.

If you are not pressing the OPEN or
CLOSE button when the window shading
is operating, make sure no one else is using a
backup remote to control the window shading.

Problem

Unexpected infrared operation.

Solution

The infrared signal of the remote spreads and
reflects off surfaces. If other sensor eyes are
within the area affected by the infrared signal,
you might control those window shadings
unexpectedly. To solve this problem:

Move closer to the sensor eye on the window
shading you intend to operate.

Aim the remote slightly away from the window
shadings you do not intend to operate.

NOTE:

If you still have problems with

unexpected operation, you can switch to radio
control operation. See “Getting Started with Radio
Control” on page 4.

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Summary of Contents for Motorized Sheer Remote Control

Page 1: ...Guide Remote Control Battery Powered Motorized Window Shadings...

Page 2: ...4 Intermediate Stops 8 Express Mode 9 Additional Features for Window Shadings 10 Troubleshooting 11 Group Assignment Worksheet 17 Technical Information Back Cover Infrared Control Line of sight opera...

Page 3: ...Getting Started Remote Install batteries in the remote Group 1 Group 3 All Groups Indicator Light Group 2 Infrared Channel Selector Group 4 OPEN CLOSE Master Reset Setup Battery Compartment Front Bac...

Page 4: ...2 Sensor Eye Location Sensor eye is located below the headrail NOTE The manual control button used for operating a window shading without a remote is usually adjacent to the sensor eye...

Page 5: ...elease the OPEN or CLOSE button to operate the window shading NOTE Press and release the opposite or button to stop a moving window shading Try Radio Control In addition to the default method of opera...

Page 6: ...shading can be a member of more than one group NOTE If your remote has already been set up skip to Radio Control Operation on page 6 There are four unique assignable groups to use A group can be a si...

Page 7: ...the remote flashes green for approximately 30 seconds 2 While the Indicator Light is flashing green press the group button for the group to which you plan to assign the window shading 3 Point the remo...

Page 8: ...ou do not have to aim the remote at the sensor eye 1 Press the group button assigned to the window shadings 2 Press the OPEN button to open the window shading or the CLOSE button to close the window s...

Page 9: ...ote 2 Remove the battery cover from the duplicate remote 3 With a paperclip press and hold the MASTER RESET button on the backup remote for approximately 10 seconds The Indicator Light on the front of...

Page 10: ...jogs to indicate that the intermediate stop has been added 4 Press the ALL button to save the stop The Indicator Light stops flashing NOTE One intermediate stop can be set for each window shading If y...

Page 11: ...y NOTE In addition to bypassing the intermediate stop the express mode also bypasses the shading s transition point The transition point is where the shading is fully lowered with the vanes fully clos...

Page 12: ...ding is in the fully closed position with the vanes open press and release the assigned group button 2 Press and release the OPEN button The shading remains closed while the vanes close for increased...

Page 13: ...ed replace the batteries in the battery wand or satellite battery pack If the window shading is powered from a DC power supply make sure it is plugged in and the wall outlet has power 3 If the batteri...

Page 14: ...hannel B Problem No radio control operation Solution Make sure you have added the window shading to a group For more information see Group Assignment on page 4 Make sure you have pressed the group but...

Page 15: ...ting make sure no one else is using a backup remote to control the window shading Problem Unexpected infrared operation Solution The infrared signal of the remote spreads and reflects off surfaces If...

Page 16: ...you are using radio control press a group button not more than five seconds before you press the OPEN or CLOSE button Problem Window shading does not open or close fully or has an intermediate stop t...

Page 17: ...he window shading 3 Press and hold the OPEN button for 6 seconds The window shading moves slightly or jogs to indicate that all stops are now cleared 4 Close the window shading completely this sets th...

Page 18: ...dings to reduce inadvertent operation If you need to change the infrared operating channel of a window shading 1 With the window shading opened completely set the infrared channel selector switch on t...

Page 19: ...e you might create a group for all window shadings in a single room or a group just for all window shadings on one wall NOTE A window shading can be a member of more than one group NOTE All window sha...

Page 20: ...mful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tele...

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