Tigersecu 302 Series User Manual Download Page 1 | Manualshive

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www.tigersecu.com

Copyright © 2019 TIGERSECU, Inc

2MP & 5MP H.265 Super HD
Video Security DVR System
User Manual

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Summary of Contents for 302 Series

Page 1: ...www tigersecu com Copyright 2019 TIGERSECU Inc 2MP 5MP H 265 Super HD Video Security DVR System User Manual ...

Page 2: ...Chapter 3 Main Menu 14 Camera Menu 15 1 Camera 15 2 LIVE View 16 3 Image Setting 16 4 Privacy Mask 17 5 PTZ 17 Record Menu 18 1 Video and Audio 18 2 Schedule 18 3 Advance 18 Playback Menu 19 1 Playback 19 2 Backup 20 Network Menu 20 1 Network 21 2 QR Code 21 3 DDNS 21 4 Mail 22 Event Menu 23 1 Motion 23 2 Video Loss 24 HDD Menu 25 1 HDD 25 2 USB Flash Drive 25 1 Contents ...

Page 3: ...mport Export 27 3 Upgrade 27 4 Log 27 5 Reset Default 28 Chapter 4 View DVR remotely on your mobile devices 29 1 Setup 30 2 Playback and backup on App 32 Chapter 5 View DVR remotely on your computer 34 1 TIGERSECU CMS User Guide for Windows Users 35 2 TIGERSECU CMS User Guide for Mac Users 37 2 Contents ...

Page 4: ...nsure your privacy we highly recommend you reset the password as soon as possible Go to Page 26 for instructions regarding how to change the password Default Resolution The default resolution of the DVR is 1024x768 pixels which is compatible with most monitors on the market If your TV Computer monitor supports the higher resolution you may set the output resolution up to 1920x1080 pixels To change...

Page 5: ...your DVR Q A Page 5 6 8 Still need help We re here to help service tigersecu com 9 Happy with your system Leave us a review and help other customers on Amazon 10 Not satisfied Give us a chance to make things right by contacting us by email service tigersecu com Or return your order to Amazon within 30 days for a full refund no question asked Important Information 1 The Power Supply which is suppli...

Page 6: ...power adapter for the cameras If it is on please contact us through email If your cameras show No Signal and you re not using IP cameras please go to Main Menu Camera Menu uncheck the IP mode Then click Apply To avoid camera compatibility issues purchase TIGERSECU 1080P cameras for a complete home security system https www amazon com dp B01LERCRIK 3 How do I receive notifications on my phone when ...

Page 7: ... choose 3 5 inch surveillance hard drive Computer hard drive might not be supported Brands like Western Digital Toshiba Samsung Seagate are recommended 6 The time isn t correct How do I change it To change the time zone follow the instructions at the Startup Wizard or go to Main Menu Configuration Menu Time Settings Go to page 26 for detailed instructions 7 How do I record only when motion is dete...

Page 8: ...e power and SATA cable to the hard drive while paying attention to the orientation of the HDD E Carefully place the hard drive to match the mounting holes on the bottom and the side of the DVR F Secure the HDD to the bottom cover with screws from the bottom or side 2 Connect the DVR to a TV Computer Monitor VGA HDMI cable is not included in the package A monitor is required for all DVR models to s...

Page 9: ... power splitter so you will need fewer power supplies 4 Connect the DVR with the Router Router and network cable are not included in the package If you only want to view the DVR locally on the monitor please skip this step Prepare the DVR router and network cable Connect them as shown above 5 Complete the Setup A Power on the DVR the monitor and the cameras B Connect the mouse to the USB slot on t...

Page 10: ... enter the menu bar When pressed while in the main menu it will return the DVR to live viewing mode 06 Play Enter the Playback Page 07 Tour Recall PTZ Tour 08 PIP Swap Picture in Picture screen with the main display 09 Zoom Zoom the picture of a selected channel 10 Multi Channel Switch between multiple screens display mode 05 12 14 17 ARROW BUTTON Moves the cursor in the appropriate direction when...

Page 11: ...time Change Date and Time and the resolution 3 Set the video formats of the cameras If your camera images appear in black and white change the video formats from Auto to CVI 4 Format the hard drive Choose the hard drive and click Format The hard drive may not be included in the package please purchase it separately 5 Set the Network type and ensure Enable is selected DHCP is highly recommended 6 F...

Page 12: ...ve feeds from the cameras It displays one or all the channels available to you The Live View screen is useful if you have someone monitoring the channels in real time or you need to check on a specific location Chapter 2 Live View Screen ...

Page 13: ...indicates the channel has been switched to IP Mode but no signal comes from the IP Camera or no IP Camera is selected to the corresponding channel Tiger Logo indicates the channel has lost the feed from its camera which may be caused by a disconnected damaged cable camera or adapter It also appears if no camera is connected to the corresponding channel The Menu Bar at the bottom of the screen is a...

Page 14: ...the same page Show the picture of one channel in the picture of another channel The system will automatically cycle through the Live View of connected cameras every few seconds Playback the 24 hours of recordings for the chosen day Take a snapshot of the screen USB flash drive required Set up the record mode off continuous record event record Shortcut to go to PTZ Pan Tilt Zoom You may control the...

Page 15: ...yback of recordings network settings motion detection settings hard drive settings the configuration for the system and maintenance If your camera images appear in black and white camera settings can be optimized to enable color images Optimize camera settings at Main Menu Camera Menu Video Format select CVI from the Video Format Menu ...

Page 16: ... 2MP Super DVR supports most D1 AHD TVI and CVI cameras If you re using CVI cameras you may need to change the Video formats from Auto to CVI to ensure the cameras are showing color instead of black and white ONVIF 2 0 network IP cameras are compatible with our DVR How to setup ONVIF IP cameras A Place the DVR and the IP camera within the same local network B Tick IP Mode then choose Select C Clic...

Page 17: ...ge you may set the channel s Name and Display information for playback interface Check Hide the channel option when you don t want to display one or multiple channels from the Live View 3 Image Setting In the Image Settings page you can configure settings for video and volume Sound pickup devices are purchased separately then connected to the DVR Click Copy to copy the setting to other channels Th...

Page 18: ...col for your camera Check Enable box to enable the settings then Apply Mode RS485 Supported Protocols Pelco D Pelco P Merit LiLin Protocol 1 Merit LiLin Protocol 2 Samsung SamsungII LG MultixE Supported Baud Rate 2400 4800 9600 19200 Change the setup Mode to RS 485 select the Protocol and Baud Rate for your camera Check the Enable box to enable the settings then Apply Then back to Live view Toolba...

Page 19: ...d audio for the channel 2 Schedule In the Schedule page the DVR provides two modes of recording l All Recording Record both continuously and when motion is triggered l Event Recording Record only when motion is triggered Choose the desired recording Type first All Event Then left click the mouse on the timetable to choose the time range Click Enable Schedule Finally click Apply If you want to dele...

Page 20: ...timeline is highlighted in purple Here s the Playback interface All Recording Continuous Event timeline is marked in purple Event Recording timeline is marked in blue Playback Control Bar If the playback control bar disappears move your mouse to the bottom of the window If you want to check the event recording timeline of CHx choose Event Recording then click All Channels choose CHx to check the e...

Page 21: ...hen you may remove the USB drive and play the m4v files on your computer Download VLC Media Player if needed Using the Network Menu you can manually configure network settings for the DVR Icon Description Show multiple screens on the same page Or select a channel to display in full screen Control buttons Slow Motion 1 2 1 4 1 8 speed Fast Backward 4x 8x 16x 32x Play Pause Fast Forward 4x 8x 16x 32...

Page 22: ...mote connections using QR code Highly Recommended if you re new to DVR View the DVR remotely on your phone by scanning the QR Code using the App TIGERSECU HD Viewer View the DVR remotely on your Mac or Windows computer by entering the UID in the TIGERSECU CMS Client If you are unable to access the DVR remotely please contact us via email service tigersecu com For more instruction please refer to C...

Page 23: ... address for example test yahoo com Password The email password Mail From Same as the User Mail to Recipient List Add email address of recipients Click OK and Apply after you fill in all the information Allow apps that use less secure sign in Please visit the link below and turn on the allow button https login yahoo com account security other apps Then click the Test button on the Mail setting pag...

Page 24: ...choose the channel to set up motion detection You may change the Sensitivity between 0 and 100 Then select Enable Motion The area covered by the white grid will detect and notify you when motion is triggered If you don t want a specific area to be recognized please erase the area by left clicking and dragging the mouse over the area to exclude Click Copy to copy the setting to other channels and t...

Page 25: ...otification If you ve logged in using the mobile app TIGERSECU HD Viewer and enabled Notify click Notification Setup to choose the mobile devices that receive notifications See chapter 4 page 30 for detailed instruction Mail to Setup mail alert when motion is triggered PTZ Linking Enable Motion function for PTZ If you have PTZ cameras you may set up PTZ linking on this page 2 Video Loss Use Trigge...

Page 26: ...B Flash Drive Information of the backup USB flash drive can be found on this page The Configuration Menu allows you to configure general DVR settings 1 System On the Settings page basic system settings can be changed You may set up the Language the Name of the DVR Video formats NTSC for the United States PAL for European Unions display Resolution on the monitor Auto Lock or not and so on Key Tone ...

Page 27: ...rol 3 Time Settings On the Time Settings page you may set up Time Zone and Time Date Format and so on The DVR default Time Zone is GMT 8 for the United States Greenwich Mean Time 8 Please set up your time zone accordingly EASTERN TIME GMT 05 00 CENTRAL TIME GMT 06 00 MOUNTAIN TIME GMT 07 00 PACIFIC TIME GMT 08 00 ALASKA TIME GMT 09 00 HAWAII TIME GMT 10 00 Enable Daylight Saving Time DST Set DST B...

Page 28: ...stem down 1 Import Export On the Import Export page you can import files or export videos A USB flash drive needs to be inserted into the USB slot at the back of the DVR to import or export data 2 Upgrade Contact us via service tigersecu com for the latest firmware Then follow the instructions to download the upgrade firmware to a USB flash drive and click the button Upgrade from USB Flash Drive t...

Page 29: ...4 Reset Default Resetting the system configuration will erase basic settings Please reset only in cases like when you forget your username or password 28 Main Menu ...

Page 30: ...y on your phone You can view your DVR remotely from your phone or iPad if you want to check up on what is happening or receive a notification Live view playback backup PTZ control and a lot of other great features are supported ...

Page 31: ...access Status should be ON If it is OFF please ensure the network cable has been firmly connected to the router Or contact us at service tigersecu com For iPhone iPad User Open the app choose then scan QR code scan your unique QR code Then tap the name of the DVR to enter the viewing page 30 View DVR Remotely on your mobile devices ...

Page 32: ...9 16 on the same page while in landscape mode with your phone held horizontally HQ Higher Image Quality LQ Lower Image Quality Mute Enable or disable audio Speaker On One way audio from the phone to DVR when a speaker is connected Time Search Search Recordings by Time Log Search Find DVR log file PTZ Control PTZ camera Relay Not supported Notify UnNotify Alert sent to phone Channel 1 Camera is con...

Page 33: ... in red means recordings during that period Choose the Date and Time then click Play App Icon Description Rewind Forward Play Pause Slow Motion Adjust image quality Higher or Lower image quality Multiple channels Backup videos Seek Choose the time you want to playback Click Backup Set the Start Time and End Time Channel Name then tap Calculate to see the Required Space needed Click Start Backup Fi...

Page 34: ... Backup Android Backup Check the backup files here You may use the keywords TIGERSECU HD Viewer on YouTube to watch our instruction video about TIGERSECU HD Viewer 33 View DVR Remotely on your mobile devices ...

Page 35: ...this for DVR placed in remote locations from where you are For example you may want to monitor your cottage from home or work and likewise monitor your business from home You may also want to use a computer if the DVR does not have its own monitoring screen Chapter 5 View DVR remotely on your Computer ...

Page 36: ...d 00000000 eight zeros e Click Connect You may change the Port User Password in the DVR settings Please revise accordingly on your computer after changes are made on the DVR side Tip If you ve successfully logged into the system by following the instructions above please ignore the instructions below regarding IP Login DDNS Login IP Login Port forwarding required a Assign a Port for your DVR Go to...

Page 37: ...eek assistance from local tech support 2 Remember to open UPnP 3 Type in the port you assigned before for the DVR in the Port field d Find the router s external IP address Could be found by opening https bearsmyip com on your web browser e Type in External IP address into the Host field Port you assigned for the DVR Default User Name admin Default Password 00000000 eight zeros You may click the dr...

Page 38: ...the DVR interface Close the window when you finish viewing Download TIGERSECU CMS to your Mac Download Link http www tigersecu com cms mac zip Open the software In the event you are unable to access the software on your Mac go to System Preference Security Privacy Click the lock to make changes Allow apps downloaded from App Store and Identified developers Then choose Anywhere open TIGERSECU CMS a...

Page 39: ...nywhere https www youtube com watch v xFpVqkyXFy4 Login Type in the information Please refer to the instructions above regarding the three login types for Windows users See pages 35 to 37 You may keep TIGERSECU CMS in Dock so you could easily find it the next time You may right click on the icon then choose Option Keep in Dock 38 View DVR Remotely on your Computer ...

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