THOR Jayco NORTH POINT 2021, Owner'S Manual

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Section 1: Warranty & Service
THIS EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE
INDEPENDENT OF ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY WAR-
RANTY, AND THIS EXCLUSION SHALL SURVIVE ANY DETERMINATION THAT
THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY HAS FAILED OF ITS
ESSENTIAL PURPOSE.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
THE PERIOD OF COVERAGE
The duration of this Limited Warranty is 2 years. The warranty period begins on the date
that the RV is delivered to the first retail purchaser by an independent, authorized dealer of
Jayco, or, if the dealer places the vehicle in service before retail sale, on the date the RV is
first placed in such service.
The term of this Limited Warranty is 3 years for substantial defects to any “Structure Com-
ponents”. Structure Components means materials and/or workmanship directly attributable
to Jayco relating to the lamination of the fiberglass sidewall assembly, the lamination of the
rear wall assembly, the lamination of the fiberglass front wall (wrap) assembly, sidewall/end
wall/front and rear wall frame assembly (wood and aluminum), roof frame assembly (wood
and aluminum), and floor frame assembly (wood and aluminum). Structure Components
specifically excludes front and rear fiberglass caps and any other cosmetic fiberglass attach -
ments, sidewall metal (unless the root cause is the wall structure); exterior roof material
(EPDM rubber, TPO, etc.); floor covering (carpet, linoleum, hardwood tile, etc.); all side -
wall, end wall, front and rear wall, roof and floor attachments, and delamination caused by
water intrusion from lack of required exterior seal maintenance or other maintenance. Struc-
ture Components further excludes all items identified under “What is Not Covered” below.
Jayco reserves the right to have new or remanufactured parts of similar quality used to
complete any work, and to make parts and design changes from time to time without notice
to anyone. Jayco reserves the right to make changes in the design or material of its prod-
ucts without incurring any obligation to incorporate such changes in any product previously
manufactured. Jayco makes no warranty as to the future performance of this RV, and this
limited warranty is not intended to extend to the future performance of this RV, or any of its
materials, components or parts. In addition, the RV owner’s obligation to notify Jayco, or
one of its independent, authorized dealers, of a claimed defect does not modify any obliga-
tion placed on the RV owner to contact Jayco directly when attempting to pursue remedies
under state or federal law.
HOW TO GET SERVICE
It is normal to expect some warranty service during the term of this Limited Warranty. To
obtain warranty service the owner must do all of the following:
1. Notify an independent, authorized dealer of Jayco, or Jayco, of the substantial defect
in material or workmanship attributable to Jayco, within the warranty coverage period
designated above;
2. Provide the notification mentioned in (1), above, within ten (10) days of when the
owner discovered, or should have discovered, the substantial defect in material or
workmanship attributable to Jayco;
3. Promptly schedule an appointment with and take the RV to an independent, authorized
dealer of Jayco, or Jayco, for repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental expenses
associated with obtaining warranty service.