THOR GL167-N, Installation And Operation Instructions Manual

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16
Trouble shooting
This section provides an easy reference guide to the more common problems that may occur during the
operation of your equipment. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorized service agent who will
make every effort to help you identify and resolve the problem. Please note that the service agent will
require the following information:
• The Model Trade Name and the Serial Number of the Appliance. (Both of them can be
found on the Rating label located on the appliance.
NOTE: Components having adjustments protected by the manufacturer, are only allowed to be adjusted by
an authorized service agent. They are not to be adjusted by an unqualified service person.
TOUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE
Pilot burner cannot be lit.
The pilot valve is obstructed.
Pilot gas turned off pilot valve.
The pilot valve is bad.
Fat appears to smoke excessively.
Griddle plate is too hot.
Moisture in the food may be turning into steam.
Food sticks to griddle.
Griddle plate is too hot.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Food burned around edges or contains dark
specks.
Griddle plate is too hot.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Food is undercooked inside.
Griddle plate is too hot.
Griddle plate is too hot
Food may not have been cooked for long enough time.
Food tastes greasy or has objectionable off-
flavor.
Griddle plate is too hot.
Food itself may have off flavor.
Food may have been stored improperly before cooking.
Too much griddle fat used.
Noticeable build-up of gum on griddle.
Griddle plate is too hot.
Griddle plate is too hot
Griddle surface needs cleaning and/or seasoning.
Too much griddle fat used.