MANDALAY
WHAT WE WILL DO TO CORRECT PROBLEMS:
Warrantor’s sole and exclusive obligation is to repair and/or replace, at its option, any covered defect if: (1) you
notify Warrantor or one of its authorized servicing dealers of the defect within the warranty coverage period and
within ten (10) days of discovering the defect; and (2) you deliver your Motorhome to Warrantor or Warrantor’s
authorized servicing dealer at your cost and expense. It is reasonable to expect some service items to occur
during the warranty period. The performance of warranty repairs shall not extend the original warranty coverage
period. Further, any performance of repairs after the warranty coverage period has expired or any performance of
repairs to component parts and appliances that are excluded from coverage shall be considered “good will” repairs,
which shall not alter the express terms of this limited warranty. If the repair or replacement remedy fails to
successfully cure a defect after Warrantor received a reasonable opportunity to cure the defect(s), your sole and
exclusive remedy shall be limited to Warrantor paying you the cost of having an independent third party perform
repairs to the defect(s). Warrantor may use new and/or remanufactured parts and/or components of substantially
equal quality to complete any repair. Defects and/or damage to interior and exterior surfaces, trim, upholstery and
other appearance items may occur at the factory during manufacture, during delivery of the motorhome to the
selling dealer or on the selling dealer’s lot. Normally, any such defect or damage is detected and corrected at the
factory or by the selling dealer during the inspection process performed by the Warrantor and the selling dealer.
If, however, you discover any such defect or damage when you take delivery of the motorhome, you must notify
your dealer or Warrantor within ten days of the date of purchase to have repairs performed to the defect at no cost
to you as provided by this Limited Warranty. If two unsuccessful repair attempts have been made to correct any
covered defect that you believe substantially impairs the value, use or safety of your motorhome, or repairs to any
covered defect(s), which you believe substantially impairs the value, use or safety of your motorhome, have taken
20 or more days to complete, you must, to the extent permitted by law, notify Warrantor directly in writing of the
failure to successfully repair the defect(s) so that Warrantor can become directly involved in exercising a final repair
attempt for the purpose of performing a successful repair to the identified defect(s).
Minor adjustments, such as adjustments to the interior or exterior doors, drawers, latches by way of example and
not by limitation will be performed by your selling dealer during the first ninety (90) days of warranty coverage.
Thereafter, such adjustments are the owners’ exclusive responsibility as normal maintenance.
It is your responsibility to take necessary measures to prevent consequential damage, (such as mold, stains &
delamination by way of example), from occurring as a result the accumulation of moisture in the interior of your
motorhome.
HOW TO GET SERVICE:
The “Acknowledgement of Receipt of Warranty/Product Information” form must be returned to Warrantor
promptly upon purchase to assure proper part replacement and repair of your motorhome. Failure to return the
“Acknowledgement of Receipt of Warranty/Product Information” form will not affect your rights under the Limited
Warranty so long as you can furnish proof of purchase. For warranty service simply contact one of Warrantor’s
authorized service centers for an appointment, then deliver your motorhome (at your expense) to the service
center. If you need assistance in locating an authorized warranty service facility, contact Warrantor’s Warranty
Department (1-866- 919-4444). The mailing address is:
Mandalay Luxury Division
P.O. Box 1486
Elkhart, Indiana 46515-1486
LIMITED WARRANTY
1-2
Summary of Contents for 2009 Mandalay
Page 2: ...MANDALAY...
Page 10: ...TABLE OF CONTENTS MANDALAY viii...
Page 16: ...MANDALAY LIMITED WARRANTY 1 6...
Page 18: ...MANDALAY LIMITED WARRANTY 1 8...
Page 20: ...MANDALAY LIMITED WARRANTY 1 10...
Page 21: ...MANDALAY LIMITED WARRANTY 1 11...
Page 22: ...MANDALAY LIMITED WARRANTY 1 12...
Page 30: ...MANDALAY GENERAL INFORMATION 2 8...
Page 64: ...MANDALAY 4 16 CHASSIS OPERATIONS PROCEDURES...
Page 84: ...MANDALAY 5 20 DASH CONTROLS INSTRUMENT PANELS...
Page 102: ...MANDALAY 6 18 INTERIOR CONTROLS OPERATIONS...
Page 122: ...MANDALAY 8 8 HEATING AIR CONDITIONING...
Page 154: ...MANDALAY 10 12 WATER SYSTEMS...
Page 164: ...MANDALAY 11 10 PROPANE GAS SYSTEMS...
Page 182: ...MANDALAY 12 18 CARE MAINTENANCE...