Thor Fiber 2018 Tel: (800) 521-8467 Email: [email protected] http://www.thorbroadcast.com
Warranty Term
HD-IRD-V3-ATSC-DVBS2 is covered by
TWO YEARS LIMITED WARRANTY
, which starts
from the initial date of your purchase. We provide its customer whole-life technical supports. If
warranty is expired, repair service only charges parts (if required). In the event that a unit must be
returned for service, before returning the unit, please be advised that:
1. Warranty mark pasted on the housing of unit must be in good conditions.
2. A clear and readable material describes model number, serial number and troubles should
be offered.
3. Please pack the unit in its original container. If the original container is no longer available,
please pack the unit in at least 3 inches of shock absorbing material.
4. Returned unit(s) must be prepaid and insured. COD and freight collect cannot be acceptable.
NOTE:
We
do not
assume responsibility for damage caused by improper packing of returned
unit(s).
The following situation is not covered by warranty:
1. The unit fails to perform because of operators’ faults.
2. Warranty mark is modified, damaged and/or removed.
3. Damage caused by Force.
4. The unit has been unauthorized alteration and/or repaired.
5. Other troubles caused by operators’ faults.
For Further Tech Support
1-800-521-Thor (8467)
