THOMSON SpeedTouch 580, Installation And Setup Manual

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Chapter 4
Internet Connection Troubleshooting
37
E-DOC-CTC-20050429-0061 v2.0
4.4 SpeedTouch™ Setup CD Troubleshooting
The SpeedTouch™ CD
does not start
automatically
In MS Windows:
1
In the Windows task bar, click the Start button.
2
Select Run...
3
In the Open field, enter the following path: D:\Setup.exe , where D stands for
the drive letter of your CD-ROM drive.
In Mac OS X:
1
On your desktop double-click the CD icon.
2
Double-click Menu .
The wizard does not
detect a connection
If the Home Install Wizard does not detect a connection to your SpeedTouch™, an
error window appears.
In this case check that:
The SpeedTouch™ is turned on and fully initialised.
Your computer has a valid IP address, that is any address but 0.0.0.0.
In MS Windows:
1
In the task bar, click the Start button.
2
Select Run...
3
Type cmd in the Open field.
4
Click OK . A black window will appear with a flashing cursor.
5
Type ipconfig /all and then press Enter.
6
Your IP address is displayed.
In MS Windows 98 or MS Windows Millennium, type winipcfg and
then press Enter.